KELLY JO CLARKE 16555 E. 12 Mile Rd. Roseville, MI 48066-2456

Cell: (248) 978-7704 Email: kellyjoclarke@hotmail.com

PROFESSIONAL EXPERIENCE:

Nov. 2014 – Jan. 2015 220 Restaurant Hospitality LLC Birmingham, MI

Assistant Manager (Holiday Help)

• Maintain a clean unit, sanitary kitchen, proper uniforms & appearance standards; follow up on any & all maintenance needs;

• Miscellaneous tasks: performed all opening &/or closing duties, hiring, termination, training, daily, maintaining a running

knowledge of each & every aspect & department within the facility from FOH, BOH to building maintenance;

• Inventory – completed all beer, wine, liquor & beverage inventory utilizing AccuBar system on a weekly basis;

• Ensure strong & effective communications throughout all divisions of the unit;

• Maintain a comprehensive knowledge of labor tracking & react accordingly;

• Maintain a positive attitude at all times & assist coworkers whenever necessary.

Dec. 2013 – Oct. 2014 Luxe Bar & Grill Grosse Pointe Farms, MI

General Manager

• Ensure that all company standards & operating procedures are met & adhered to for all aspects of the units operations;

• Maintain a clean unit, sanitary kitchen, proper uniforms & appearance standards; follow up on any & all maintenance needs;

• Place all food, beer, wine, liquor & beverage orders; monitor pricing of vendor(s) to closely ensure product is being received at a

professional & reasonable price;

• Inventory: created & implemented inventory system for food, beer, wine, liquor & beverage products;

• Ensure that budget costs & profits for the unit are achieved; recognize any cost percentage problems & follow through

appropriate/timely solutions; utilize budgets, P & L statements/forecasts to control costs; ensure the accuracy of the payroll;

• Ensure strong & effective communications throughout all divisions of the unit;

• Marketing - develop & implement strategies to increase sales;

• Develop & educate employees in all aspects in the restaurant, to include, though not limited to, food, beer, wine, liquor;

• Miscellaneous tasks: performed all opening &/or closing duties, hiring, termination, training, daily, weekly/monthly P & L

computation, community outreach, maintaining a running knowledge of each & every aspect & department within the facility from

FOH, BOH to building maintenance;

• Manage & resolve any employees issues or disputes effectively & in a professional manner including immediate termination or

other discipline of employees when necessary;

• Maintain a positive attitude at all times & assist coworkers whenever necessary.

Jan. 2012 – Apr. 2012 Matt Prentice Restaurant Group/The Epicurean Group Detroit, MI

Apr. 2012 – Sept. 2013 Matt Prentice, A Culinary Experience Farmington Hills, MI

Restaurant Manager for Multiple Properties; Executive Assistant to President & C.E.O.

Restaurant Manager for Multiple Properties; Corporate Administrator; Director of H.R.

• Be the first point of contact for all HR-related queries; administer HR-related documentation, such as contracts of employment to

ensure up to date, accurate & complies with regulation, etc.;

• Miscellaneous responsibilities on behalf of the CEO (i.e. typing, placing employment ads, coordinating management

meetings/various communication needs, process work replies on own initiative from bosses’ dictation &/or notes, etc.);

• Marketing & Social Media management: developed & maintained website; implemented marketing plans based on trends in order

to maximize on development of appropriate action plans to achieve catering & restaurant sales goals;

• Miscellaneous tasks: performed all opening &/or closing duties, hiring, termination, training, daily, weekly/monthly P & L

computation, community outreach, maintaining a running knowledge of each & every aspect & department within the facility from

FOH, BOH to building maintenance;

• Conducted Weekly Management Meetings to discuss previous week’s sales, upcoming projections, areas to improve upon &

upcoming needs inclusive of catering events.

May 2010- Dec. 2011 Norman Yatooma & Associates Bloomfield Hills, MI

Executive Assistant to Norman Yatooma

• Transcription & distribution of daily digital voice notes & emails; process work replies on own initiative, from bosses’ dictation &/or

notes; compose all documentation for owner’s signature; compose all documentation for owner’s signature;

• Schedule, identify, assess & resolve appointment conflicts;

• Arrange & coordinate professional & personal travel itineraries, event planning & various Foundation activities;

• Constant auditing of projects, documentation & procedures to ensure consistency.

Jul. 2006- May 2010 Matt Prentice Restaurant Group Bingham Farms, MI

Executive Assistant to Matt Prentice

• Transcription & distribution of daily voicemails, notes & emails; compose all documentation for owner’s signature; process replies

on own initiative, from bosses’ dictation &/or notes;

• Constant auditing of projects, documentation & procedures to ensure consistency;

• Schedule, identify, assess & resolve appointment conflicts; arrange & coordinate travel itineraries, event planning & volunteer

efforts both professional & personal;

• Miscellaneous responsibilities on behalf of the CEO & COO (i.e. typing, placing employment ads, coordinating management

meetings/various communication needs, etc.);

• Website design, development, maintenance.

Co-Project Manager of Foodservice Operations for Henry Ford West Bloomfield Hospital (HFWBH)

• Worked directly with Matt Prentice to achieve goals of C.E.O. of HFWBH to “revolutionize foodservice beyond the boundaries of

imagination” receiving both domestic & international press recognition;

• Assist in planning, execution & finalization of project according to deadlines within budget;

• Direct & manage project development from beginning to end; correspond with project stakeholders on an ongoing basis;

• Effectively communicate project expectations to team members in a timely & clear fashion;

• Identify, manage, plan & schedule project timelines & milestones using appropriate tools;

• Build, develop & grow any business relationships vital to the success of the project.

Jan. 2005- Jul. 2006 Overhead Door West Commercial, Inc. Waterford, MI

Overhead Door of Greater Detroit East

Overhead Door & Fireplace—North Residential

Credit Manager

• Hired full time from Oaktec Professional Staffing Group; promoted twice in 5 months after contract buy out;

• Reduced Accounts Receivables by a combined total of $185,011.54 in 10 months;

• All aspects of heavy bookkeeping for 3 corporations (i.e. accounts receivable, accounts payable, check entry & processing, purchase

order entry, purchase order tracking, bank deposits, credit application creation & processing);

• Inventory (i.e. Implemented inventory system, tracking of inventory & made monthly adjustments based on count of inventory);

• Legal Administrative Assistant (i.e. processed & tracked all small claims, general civil suits & construction liens; liaison between

courts, process servers & customers, maintained & organized all legal files pertaining to date, courthouse, relevance & status);

• General Clerical (i.e. invoicing, filing, mail disbursement, answered 16 line phone system, took messages, placed & processed

service calls for three separate corporations).

EDUCATION:

Sep. 2006- 2009 Baker College Auburn Hills, MI

Paralegal Studies

• Graduate - Bachelors in Paralegal Studies – received 4.0 G.P.A. – Westlaw Certified

COMPUTER KNOWLEDGE:

Microsoft Programs/ Software (98, 2000, 2007, ME, XP, Office, 2010)

• Microsoft Word; Microsoft Excel; Microsoft PowerPoint; Microsoft Publisher; Outlook Express

Various Accounting & Computer Software

• Quick Books Accounting; Peachtree Accounting; P.O.S. (Point of Sale); Adobe: Dreamweaver; Fireworks; InDesign

Various Restaurant Software Programs

• MICROS; Posi Touch/Great Lakes Data Systems; Digital Dining; AccuBar Inventory; Patron Flex Loyalty Program

Lotus Programs/ Software

• Lotus Word Pro; Lotus 1-2-3

REFERENCES:

Available Upon Request