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KEITH THOMAS 4800 CLAIR DEL AVE #432, LONG BEACH, CALIFORNIA 90807 | (H) (424) 217-0530 | [email protected] Professional Summary Results oriented, astute, polished, and proven Administrative professional with excellent presentation, communication, analytical and interpersonal skills. Ability to grasp situations, adapt to varying environments and create result-driven solutions. Demonstrated ability in efficient multi-tasking and meeting deadlines. Experience in various aspects of human resources to include recruitment, hiring, and training of new staff members. Skills Excellent communication skills Compensation and benefits Customer service-oriented Payroll Excellent planner and coordinator Invoice processing Social media knowledge Conference planning Team building Travel administration Critical thinker Work History Store Operations Nov 2015 - Feb 2016 Adecco (Google Express) Los Angeles, California Received products using radio frequency scanners, Picked customer orders from multiple retail merchants, Packed and ship customer orders Reviewed customer orders via app for accuracy, Scheduled/Prepared Delivery of parcels for drivers, Maintained business relationship with merchant/ Performed Quality Assurance reports daily. Fulfillment Clerk/Online Order Review Apr 2015 - Nov 2015 SMX (Amazon) Inglewood, California Received products using radio frequency scanners, Picked customer orders on a multi-level mezzanine, Packed and ship customer orders Reviewed customer orders online for accuracy. Personal Shopper/Delivery Driver Feb 2014 - Nov 2015 Instacart Santa Monica, California Received orders using Android/iOS cellular devices, used digital frequency scanners Picked customer orders in various retail stores, Purchased, Packed and delivered customer orders within a 2 hour window, Reviewed customer orders online via Android/iOS for accuracy Scheduled/Assigned Delivery Routes for drivers Delivered customer orders to their doorstep. Administrative Assistant Oct 2012 - Dec 2015 The Refreshing Center, Inc. North Hollywood, California Served as receptionist screening and routing of incoming calls and visitors to the Church; warmly greeting persons with a friendly, courteous and helpful attitude; providing pertinent and appropriate information to callers and/or visitors Prepared and produce weekly church bulletins and other special service

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KEITH THOMAS4800 CLAIR DEL AVE #432, LONG BEACH, CALIFORNIA 90807 | (H) (424) 217-0530 | [email protected]

Professional SummaryResults oriented, astute, polished, and proven Administrative professional with excellent presentation, communication,analytical and interpersonal skills. Ability to grasp situations, adapt to varying environments and create result-drivensolutions. Demonstrated ability in efficient multi-tasking and meeting deadlines. Experience in various aspects ofhuman resources to include recruitment, hiring, and training of new staff members.

SkillsExcellent communication skills Compensation and benefitsCustomer service-oriented PayrollExcellent planner and coordinator Invoice processingSocial media knowledge Conference planningTeam building Travel administration

Critical thinker

Work HistoryStore Operations Nov 2015 - Feb 2016Adecco (Google Express) Los Angeles, California

Received products using radio frequency scanners, Picked customer orders from multiple retail merchants,Packed and ship customer orders Reviewed customer orders via app for accuracy, Scheduled/Prepared Delivery ofparcels for drivers, Maintained business relationship with merchant/ Performed Quality Assurance reports daily.

Fulfillment Clerk/Online Order Review Apr 2015 - Nov 2015SMX (Amazon) Inglewood, California

Received products using radio frequency scanners, Picked customer orders on a multi-level mezzanine, Packedand ship customer orders Reviewed customer orders online for accuracy.

Personal Shopper/Delivery Driver Feb 2014 - Nov 2015Instacart Santa Monica, California

Received orders using Android/iOS cellular devices, used digital frequency scanners Picked customer orders invarious retail stores, Purchased, Packed and delivered customer orders within a 2 hour window, Reviewedcustomer orders online via Android/iOS for accuracy Scheduled/Assigned Delivery Routes for drivers Deliveredcustomer orders to their doorstep.

Administrative Assistant Oct 2012 - Dec 2015The Refreshing Center, Inc. North Hollywood, California

Served as receptionist screening and routing of incoming calls and visitors to the Church; warmly greetingpersons with a friendly, courteous and helpful attitude; providing pertinent and appropriate information to callersand/or visitors Prepared and produce weekly church bulletins and other special service bulletins or programs.Maintained Church Calendar; including scheduling of ministry meetings/events and posting events on churchwebsite calendar; manage scheduling of weekly events and travel for leadership team Provided Office

Page 2: Keith Thomas Resume 1 (1)

coveragewhen the Church Secretary/Assistant to the Pastor is absent or unavailable.Checked and distribute incoming mail; Prepare Disbursement and Deposit voucher requests Assisted ministryleaders as necessary with clerical, administrative or communication support Managed and coordinate the HRon-boarding process for new employees and volunteers Managed all vendor relationship Managed all aspects ofaccounts payable.Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.Created detailed expense reports and requests for capital expenditures.Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.Screened applicant resumes and coordinated both phone and in-person interviews.Organized all new hire, security and temporary paperwork.Assisted with event planning, including associated travel and logistical arrangements.Obtained signatures for financial documents and internal and external invoices.

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Executive Assistant/Executive Pastor Sep 2009 - Oct 2012Higher Thinking International Washington, DC

Developed and implemented strategic HTWC plans relating to worship center vision, mission and core values.Managed all administrative functions for HTWC including finances, facilities, communications, and membershipDirected ministries and staff, including developing, equipping, and recruiting volunteers at HTWC.Monitored and communicate state of the ministry areas and staff responsibilities to ensure uniform direction.Managed all ministries and manage through delegated responsibility.Managed human resource policy and payroll administration including evaluating job performance, recruiting, andrecruiting.Managed church finance policies, including assisting Senior Pastor and Financial Officer in leading annual budgetprocess.Attended meetings of leadership team, facilitating the flow of information and ensuring that leadership teamdecisions or actions are followed in the operational services of the church.Secured and maintained relationships with local agencies such as the CDC, Chase Brexton, DC Department ofHealth, Maryland Department of Health, and various Social Justice and grass-roots organizations.Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.Created detailed expense reports and requests for capital expenditures.Coordinated board and committee meetings, including schedules and information preparation and distribution.Obtained signatures for financial documents and internal and external invoices.

Supportive Living Administrator Oct 2007 - Sep 2009Wanda Alston Foundation Washington, DC

Fostered open and supportive communication with consumers, families, and community organizations andagencies.Provided and ensure communication of medical and health issues to staff, agency nurses, and families.Ensured maintenance of the Division of Developmental Disabilities licensing standards.Coordinated and attended consumer related meetings as needed.Ensured completion and submission of all required reports as scheduled.Monitored staff performance, including evaluations, developmental plans, and disciplinary actions.Implemented and followed-up on all support services recommendations.Participated in interviewing and hiring of new staff.Increased charitable giving by 100%.Increased HS graduation rate/ Undergrad College admission by 75%.Increased linkage to Care (residents) by 70%.Facilitated and managed organizations HIV/STD outreach program for MSM/MTF population Coordinated volunteersfor WAF Health and Wellness programs in conjunction with Metro Teen AIDS and Trevor Project.

EducationBachelor of Science: Business Leadership CurrentAzusa Pacific University San Dimas, CA (Online)

Business Management3.8 GPAMinor in FinancesCoursework in Business Administration, Communications and AccountingCoursework in Organizational Behavior, Compensation, Labor Relations and Recruitment

Additional InformationDigital Marketing Designer