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Microsoft Online Services Overview Presentation Keith Keeler Microsoft Corporation Partner Account Manager Online services [email protected]

Keith Keeler Microsoft Corporation Partner Account Manager Online services [email protected]

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Page 1: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Microsoft Online ServicesOverview PresentationKeith KeelerMicrosoft CorporationPartner Account ManagerOnline [email protected]

Page 2: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Agenda

Welcome!

Online Services OverviewSoftware + Services

Exchange Hosted Services (Service)

BPOS – Business Productivity Online Service

Q&A

Thank you!!

Page 3: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Software Services

Software Plus ServicesThe power of choice

Experience: Consistent across multiple clientsDeployment: On-premise and hosted

Development: Extending tools and platform to cloud

+

Page 4: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

What We Hear from Our Customers

Page 5: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Accelerate Speed To Value

Key Benefits• Up and running quickly• Latest software • No more server upgrades

• Subscription-based• Predictable cost• Optimize productivity

Basic

IT is a Cost

Center

Standardized

IT is an Efficient

Cost Center

Rationalized

IT is aBusiness Center

Dynamic

IT is a Strategic

Asset

Software + Services Accelerate the Journey

Simplified ManagementAlways up-to-date capabilities at a predictable cost$

Page 6: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

“By 2007 “telework” will be practiced by more than 60 million people…”

- Gartner Management Update 2004

Built-in: no special server or services requiredRich access for the many, not the fewDeliver more types of communication to your inbox

Faxes, voice mail and voice access to email

Anywhere AccessOutlook experience from desktop to mobile devices

Anywhere AccessOutlook experience from desktop to mobile devices

Page 7: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Security, Compliance and Availability with…

Page 8: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

The BIG PictureHow scalable is your SMTP

gateway? Addressing the broader issue of CONNECTIONS vs. DETECTION

Detection is critical, but, SCALABILITY is mandatory!Spam is still trending towards massive growth (see below)Virus and Spam activity is becoming more concentrated:

Massive traffic within a small window (several hours)

Page 9: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

High-availabilitySoftware as aService (SaaS)Disaster recovery ande-mail continuitySLA-backed uptimeand performance

Frequently updated spam and virus protectionEliminate Port 25 vulnerabilityAddress security concerns outsidethe network

Reduce Cost of OperationsStreamline management resourcesMinimize additional capital investment

“SaaS providers actually offer better data security and better application reliability

than in-house operations, because the data center are up to date withsecurity management and have built-in redundancy”

Beth Enslow, senior vice president, Enterprise Research, Aberdeen GroupGlobal Supply Chain Benchmark Report (Aug. 2006)

Enterprise-ClassReliability

ActiveProtection

Simplified Management

Page 10: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

SMTP

On-Premise Software

Services

Firewall

Choice for E-mail Gateway SecurityInternet-based services or on-premise software protect against spamand viruses before they reach the corpnet

Defense-in-depth SecurityGateway and E-mail server security in a competitively priced package

Security and Secure Remote AccessSecure remote e-mail access via ISA Server

- Edge Transport

DMZ

OROR

Internet

++

Mailbox

Client Access

Hub Transport

Unified Messaging

E-mail Gateway Security E-mail Server Security

Page 11: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Highly Secured Datacenters

Authentication to Data

Separate Data Networks

Virus Scanning

Application Level Counter-measures

Application Authentication

System Level Security

Intrusion Detection System

Firewalls

Filtering Routers

Business Class Reliability and SecurityDelivering highly secure, private, and reliable computing experiences based on sound business practices

Key Features• Geo-redundant datacenters• N+1 architecture• 9 layers data security• CyberTrust certified• Secure access via SSL• ITIL/MOF operational practices• 24x7x365 support• Backed by 99.9% uptime SLA

Page 12: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

•What EHS is: Microsoft Exchange Hosted Services is a comprehensive set of fully-managed, “in the cloud” services for e-mail security and management.

•What EHS isn’t: EHS is NOT Hosted Exchange. EHS is a suite of services that compliments your existing email platform.

Multi-layer spam and virus protection

E-mail retention for compliance

Policy-based e-mail encryption

Continuous e-mail during outages

Page 13: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Rapid Email Delivery

(Average delivery commitment of less than two minutes)

99.999%

Network Uptime

EHS Filtering SLAs

Exchange Hosted Filtering provides a comprehensive set of Service Level Agreements (SLAs) covering network performance and spam and virus filtering effectiveness that are on par with the leading competitorsEach SLA is backed by a financial commitment from Microsoft

100%

Virus Protection

95%

SpamDetection

1:250,000

Spam False Positives

Filtering Network Performance

Spam and Virus Filtering Effectiveness

Terms and conditions apply. Please visit the Admin Center Resource Center at http://admin.global.frontbridge.com

You may have to login to the system to view the service level agreement. Please contact your reseller or Microsoft Account Manager if you wish to view these prior to signing up for the service.

Page 14: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

SPAM

Archive repository benefits from upstream spam and virus protection featuresFull text indexing of e-mail and attachments, IM and Bloomberg mailCompliance tools for supervising, escalating, tracking messagesUsers can access message archive via the web for real time e-mail functionality

Internet Corporate

Network

Is e-mail server

available?COPY

COPY

FilteringManaged Anti-Virus

Managed Anti-Spam

Policy Enforcement

E-mail, IMArchive

Inte

rnal

Mail

Auditors, Outside Counsel Access

End User/Admin Access

YES

E-mailServerNO

Queue

If server is unavailable, e-mail is queued up for up to five daysGlobal Data Center

Network

Page 15: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Business Productivity with Microsoft Online Services

Page 16: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

The Move is OnDesktop Software

Enterprise Software

Consumer Web

Pure-Play SaaS

Apple iTunes, iPhone SDKAdobe AIRQuicken Online

SAP Business ByDesignIBM Blue Cloud, Lotus BluehouseSiebel CRM OnDemandSun Hydrazine

Google Gears, Earth, PicasaYahoo! IM, Konfabulator widgetseBay Turbo Lister, Outlook AddInSalesforce Offline Edition, MobileNetSuite Office integrationZoho CRM Outlook Edition

Page 17: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Power of ChoiceSoftware-plus-Services

Interoperable by Design

Seamless User Experience

ON-PREMISES CLOUD SERVICESDeployment Choice

Page 18: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Microsoft Exchange Example

Attached Services

On-Premise or Hosted

Multi-headed Client

Page 19: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners

Business Productivity Online Suite

Microsoft Online Services

$15 per user/month

Business Productivity Online Deskless Worker Suite

(Deskless Worker Version) (Deskless Worker Version)

$3 per user/month

Based on User Subscription License; Requires Annual Commitment

Page 20: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Microsoft Online Today

Business Productivity Online Suite Reference Customers

More than 500,000 paid seats

Page 21: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Successs Story: British Petroleum

Development Platform &

Tooling

Data Integration, Storage & Analysis

User Portal & Web Parts

Data Visualization and ISV Partner

Mapping Service

Internet Weather Service

Page 22: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                           

                                                                                                                                                     

                                                                                                                                                     

TCO Analysis                                                                                                                                      

TCO is the sum of all of the costs incurred for the software and services deployed divided by the number of years being analyzed. Both 3-year and 6-year results are shown here comparing the total cost of ownership for an on-premises solution and a hosted solution.                                                                                 

                                                                             

                                                                             

                                                                             

                                                                             

                                                                             

                                                                             

                                                                             

                                                                             

                                                                             

                                                                             

                                                                             

                                                                             

                                                                             

                                                                             

                                                                             

                                                                                                                                                           

The total monthly cost per user is US$77.33 for on-premises and US$37.00 for hosted over 3 years. Over 6 years the monthly cost per user is US$72.00 for on-premises and US$34.33 for hosted.    

                                                                                                                                                           

Initi

al C

ost

Year

1

Year

2

Year

3

Year

4

Year

5

Year

6 -

400,000

800,000

1,200,000

Cumulative Costs Over 6 Years

On-PremiseHosted

Initi

al C

ost

Yea

r 1

Yea

r 2

Yea

r 3

Yea

r 4

Yea

r 5

Yea

r 6

-

100,000

200,000

300,000

Cost Comparison

On-Premise Hosted

On-Premise Hosted -

100,000

200,000

300,000 38,704

17,111

3-Year TCO - Average Annual Cost Over 3 -

Years Migration OperationsSoftware Hardware

On-Premise Hosted -

100,000

200,000

300,000 38,704

8,556

6-Year TCO - Average Annual Cost Over 6

YearsMigration OperationsSoftware Hardware

TCO Analysis                                                                                                                                        TCO is the sum of all of the costs incurred for the software and services deployed divided by the number of years being analyzed. Both 3-year and 6-year results are shown here comparing the total cost of ownership for an on-premises solution and a hosted solution.

The total monthly cost per user is US$77.33 for on-premises and US$37.00 for hosted over 3 years. Over 6 years the monthly cost per user is US$72.00 for on-premises and US$34.33 for hosted. Example below 250 users.

Online vs. On Premise TCO

Page 23: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Resources• Microsoft Online Customer Portal (MOCP)

https://mocp.microsoftonline.com/

• Microsoft Online Admin Center (MOAC)https://admin.microsoftonline.com/

• Microsoft Office Communications Onlinehttp://www.microsoft.com/online/office-communications-online.mspx

• Business Productivity Online TechCenterhttp://technet.microsoft.com/en-us/library/bb981188.aspx

• Microsoft Office Communications Server 2007 R2http://www.office.microsoft.com/communicationsserver

• Office Communications Server TechCenter http://technet.microsoft.com/en-us/office/bb267356.aspx

Page 24: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Learn MoreBPOS Standard• 30 days free trial http://microsoft.com/online• Technical Information on TechNet http://technet.microsoft.com/msonline

• Exchange Online Service Description• SharePoint Online Service Description• Office Communication Online Service Description• SharePoint Online Developer Guide• Service Level Agreement• Migration/Deployment Guides and Tools• Other technical information and blogs

Page 25: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Q&A

Page 26: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the

date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Page 27: Keith Keeler Microsoft Corporation Partner Account Manager Online services kkeeler@microsoft.com

Server features Deskless(5 Seats Min)

Standard(5 Seats Min)

Dedicated(5000 Seats

Min)

Unified Messaging Public Folder AD Credential

Synchronization Calendar Free/Busy with On-

Premise Messaging Records

Management Outlook & Mobility

Connectivity

Anti Virus, Anti-Spam Shared contacts, tasks

E-mail, shared calendar, OWA500MB OWA

Light Only 5GB Mailbox 5GB Mailbox*

Internet Sites

Access/View Documents

Fill Out Forms

Post Contacts, Calendar, Tasks

Extranet Collaboration Custom Code Support Excel® Services Enterprise data search People and personalization My sites Enterprise/Web content Site search Blogs, Wikis, Intranet sites Templates and Web parts

PSTN Connected Voice

Not Available

Call Management

Public IM Connectivity Business Partner Federation Communicator Web Access Office Communicator

Connectivity

IM/Presence Awareness Multi-Party Voice/App Sharing Web Conferencing

Feature Comparison Overview

Server Technology Microsoft Online Services

Messag

ing

C

ollab

ora

tion

Com

mu

nic

ati

on

Current Feature

Future Releases

* Available in Q3 2009