KCS Informer Autumn 2010

Informer

• Exciting new KCS Webshop update

• BEST VALUE: you can count on KCS to save you money

• Wall Storage - “More than just space”

Issue 16 Autumn 2010

NEW Informer AUTUMN 10.indd 1 27/10/2010 13:14

UltrawhiteCompetition 2010

Every time you purchase KCS Ultrawhite copier paper (01 977 075), between October and February, you will be entered into a monthly prize draw to win a £100 voucher to be redeemed on KCS stock products of your choice.

WIN

2

Product Code: 19 000 004

Qty 1–29 £7.50 Qty 30–99 £6.95 Qty 100+ £6.50

Dear Customer,New KCS 4GB Flash Drives

? ? ? ? ? ?Your DPN or Account Number

Please quote this on every order to ensure that it is processed speedily every time!

Welcome to the Autumn 2010 edition of the KCS Informer.

All of our minds are focused on getting best value, whether that be at home or at work and KCS is keen to help in this quest.

In addition to launching our 2010 Schools Customer Care Survey, this survey focuses on ways of ensuring that you receive best value.

Our section on our Conversion Service and the benefits of switching to a KCS Own Brand alternative, highlight where simple savings can be made immediately, while still following procurement guidelines.

Our completely new, FMS compliant KCS Webshop, was demonstrated for the first time in October and an extended pilot will run through to January. This edition will give you a feel for the site and some of its functionality.

Once again, thank you for your continued support and if you have any further ideas or suggestions in relation to KCS, please do not hesitate to contact me.

Best regards,

Steven Munday KCS General Manager T: 01622 605485 E: [email protected]

This edition contains articles on:Christmas Closing Dates 3

KCS Customer Care Survey 3

News 4

KCS Webshop 5-7

KCS Supplier Event 8-9

KCS Meat Contract 10

Paper Price Increases 12-13

KCS for Best Value 14-15

KCS Art & Craft Catalogue 16

Cleaning Chemicals Promotion 17

Cutting Copier & Printer Costs 18

Wall Storage 20-21

Stationery Competition Winners 22

School Shout 24-27

KCS Customer Care Pledge 28

2414 2205

Flash Ahh! Ahh!

In This Edition

NEW

NEW


3

KCS Schools Annual Customer Care Survey Autumn 2010

22DECEMBER

23DECEMBER

24DECEMBER

04JANUARY

22DECEMBER

23DECEMBER

24DECEMBER

04JANUARY

22DECEMBER

23DECEMBER

24DECEMBER

04JANUARY

22DECEMBER

23DECEMBER

24DECEMBER

04JANUARY

Christmas Closing Dates

08:30 – 12:00Last date to place orders for pre Christmas deliveries. Deliveries as normal.

Last KCS delivery date.KCS offices shut 17:00.

Offices closed from 24/12/10 – 03/01/11.

Offices re-open 08:30First post Christmas deliveries for orders placed before 12:00 on the 23rd December.

This is the sixth year of the KCS Schools Customer Care Survey, your chance to give us your thoughts and suggestions.

The 2010 edition follows a similar pattern to previous years with a mixture of tick box selections and response questions to cover your views on;

• Our 2010/11 Catalogue • Our Deliveries • Our Sales Office • Our Own Brand Range • Our Customer Care Pledge This is our chance to fully understand what you require from KCS and how we are performing against your expectations. Please make every effort to put aside 5 minutes to complete either a paper copy or an electronic copy.

A paper copy should be contained within this edition of the KCS Informer and we will email out the survey twice during November. Results will be published in February 2011.

To obtain your copy of the survey, please do not hesitate to contact your Sales Executive or our Customer Care Team.

Tel: 0845 270 8811 Fax: 0800 243 732 Email: [email protected]

KCS would like to thank Swordfish for their support.

As an added incentive, return your completed survey to us by Friday 17th December for your chance to WIN 1 of 20 Laminators for your school.

A4 Home-Office Laminator

469 014 390

RRP £19.95

?

Customer Care

WIN


Thank you for your kind donations of books to our school library here at Erith

School. We know that Rob Cox, our KCS Sales Executive, got to know Steve Featherstone, our senior caretaker, over a number of years through his visits to the school and was very saddened by his sudden death, as were all of the staff at the school. The books will be very useful for our students and will each contain a label saying that they have been donated by yourselves in memory of Steve.

In Memoriam Lucky Winners

Congratulations STEINBEIS PURE

Winners

The lucky winners of the LYRA primary and secondary art sets are:

St Josephs Catholic Primary School - Bromley

Little Horsted Church of England Primary School - East Sussex

Farringtons School - Chislehurst

West Byfleet Infant School - Surrey

Are the proud new owners of this practice green mat, donated by Kit for Kids, a specialist early years supplier.

For those curious about the answer, it was “sand”.

June Winner - Sydenham School, LondonJuly Winner - Kidbrooke Secondary School, London August Winner - Deanes Secondary School, EssexSeptember Winner - Hale Primary School, Surrey

PRIZE

PRIZE

Competition

4 News


5

e-procurement - New KCS Webshop

KCS supports the DFE’s view of the benefits to a school from using e-procurement. The new KCS webshop will be fully compatible with the latest version of FMS and features a punchout capability, enabling greater control and efficiency for your purchasing.

The KCS webshop looks very similar to most modern e-trading sites and is designed to be both intuitive and easy to use.

The FMS link will result in considerable efficiencies from using the system, rather than the traditional phone, fax and post methods.

The period between now and April 2011, will be spent conducting a pilot trial, with roll-out planned for the start of the busy summer term.

The following screen shots give a feel for how the new site will look.

Great news for all schools looking to make procurement efficiency savings! The new fully FMS compliant KCS webshop is due for launch in early 2011.

e Procurement

The new KCS webshop will have a new address (www.kcswebshop.co.uk) and is designed with the user in mind, with all of the functionality that web users expect of a modern e-trading site.

The webshop will link directly with your FMS system. Unlike the current arrangement where schools receive a disk from KCS each year to update the catalogue on FMS, schools will simply log on to the website where realtime prices will be displayed.

Some simple changes are required within your FMS system. The important area to note, is the ordering method. Currently this will be set to “print “- orders are inputted in FMS and then printed and faxed to KCS. Setting your order method to “web service”, allows the order to be placed on the webshop and this will then be uploaded to FMS. These changes can be completed by your school with our help. In Kent, the EIS team will offer support.


6 e-Procurement

You can then select a delivery address, date and contact name before you submit the order.

Once a product is selected, it can be checked to make sure it is the correct product required.

Each category contains products arranged to replicate the paper catalogue, to make shopping as easy as possible.

After selecting the amount required, a real time costing will appear.

Items can then be selected from the online catalogue.

Once FMS is set up, users can log onto KCS webshop on a specific URL, which identifies them as an FMS user. Log ons can be given varying degrees of access rights, depending on the permissions the school wishes to set.


7e-Procurement

Our internal KCS system then communicates with your FMS. You will need to upload the order and authorise it. It is only at this point that the school FMS system allows the order to be released to KCS for delivery.

The system then generates an order confirmation and sends a pdf to your nominated e-mail address.

Key FunctionalitySome of the things the site will do for you...

• FMS Compliant - able to communicate with your system seamlessly

• Single Key In - no double entry, orders need only be entered once

• Authorisation of Orders - complete control by the budget holder to sign off any orders placed

• Quick Cart - orders can be keyed into a list, without having to search for individual products

• Log On - varying degrees of access, based on authority

• Search Function - superior search capability, to find that elusive item

• Buying Lists - saved lists for regularly bought items

• Live KCS Data - the details regarding a product are accurate and all new products are on the system, before they appear in the paper catalogue

• Intuitive - replicates the paper catalogue, so you know where to look

Key Benefits of using KCSwebshopWhat the new webshop will mean to you...

• Time Saving - single entry of data onto FMS

• Consumables Saving - no requirment to print a hard copy or to send to a fax

• Devolved Authority - allows teachers to enter product details, creating an unauthorised order ready for authorisation

• First Time Accuracy - real time data, ensures that all the product information is correct at time of purchase

• Regular Order Savings - create a buying list once and use it for regular orders

• Useability - quick and accurate search of over 20,000 products guarantees finding the product you want

• Peace of Mind - read the product reviews and customer comments

• Best Value - when added to our free next day delivery and market leading customer care, you can guarantee best value

It is intended that the new www.kcswebshop.co.uk will launch site in April next year.The DFE continues to encourage schools to move to electronic procurement and KCS’s new webshop will allow you to make full use of the functionality of FMS to start to use e-procurement regularly.

If you would like to know more about the KCS Webshop please email either Steven Munday on [email protected] or Martyn Nicholls on [email protected]


8 Supplier Event

Mmmmmmm Lunch!

Free cakes always a draw!

Think your roots need doing!

If you went down to the woods,

you were in for a big surprise

All you wanted to know about paint, but never dared ask!

So many instruments, so

little time...

Back in May, KCS held its first stock supplier event.

63 suppliers attended, bringing with them various product samples and literature. The event was attended by the whole KCS team.

The feedback from both suppliers and the KCS team was excellent and everyone felt that customers will benefit.

Buoyed by the success, KCS plans to make this an annual event.

KCS Supplier Event...


9

???????

Informer contributor

You are here!

Supplier Event

Mingle, mingle, mingle

Yes, it does fit there

It’s a puppet!Wow, it’s a box!

Freshen up!

So many pens!


10

Supplier Details Areas Supplied To

East Sussex Essex Kent London Surrey West Sussex

British Premium MeatsWeston Wright Tel: 01707 361370Email: [email protected]

4 4 4 4 4 4

Heathfield MeatsKerry Emery Tel: 01323 511191Email: [email protected]

4 4 4

Hunts Foodservice LtdChristine Friday Tel: 01935 810245Email: [email protected]

4 4 4 4

Rother Valley OrganicsSam Gaunt Tel: 01730 821851Email: [email protected]

4

SalvatoriRobert Salvatori Tel: 01227 263888Email: [email protected]

4 4 4 4

Solent ButchersMark Cristofoli Tel: 02392 669228Email: [email protected]

4 4

If contacting the supplier direct, please quote the following: CBC/KENT/Y900127

Contact Janet Brown on 01622 605436 or email: [email protected] or speak to your KCS sales executive

Catering

Where’s your meat coming from?

With your time limited, why not rely on KCS to do all the work for you!

Using our fully OJEU compliant contract, you are assured that the suppliers listed opposite meet all the relevant national laws, codes of practice and EU legislation.

As part of the contract, suppliers need to meet stringent criteria relating to quality standards, health and safety, GM foods and delivery criteria.

For extra piece of mind, all companies meet the ‘Red Tractor’ label criteria or equivalent, wherever possible.

So, when next looking to order meat or meat products, please contact us to find out more.

If you have a kitchen producing food, then purchasing the right products is of very real concern.

Framework of 6 suppliers:


Where’s your meat coming from?

11


12

Product Code New Price as of October 1st

1+ 20+ 40+

KCS Ultrawhite A4, Box 5 Reams 01 977 075 12.10 11.55 11.05

Branded A3, Box 5 Reams 01 977 077 24.10 23.52 22.42

Steinbeis Pure White A4, Box 5 Reams 01 977 076 14.20 13.35 12.30

Steinbeis Pure White A3, Box 5 Reams 01 977 086 30.65 29.60 28.55

Berga Speed A4, Box 5 Reams 01 977 024 14.20 13.35 12.30

Berga Speed A3, Box 5 Reams 01 977 039 30.20 29.15 27.55

Berga Focus A4, 90gsm, Box 5 Reams 01 998 900 19.90 18.85 17.80

EP4 A4, Box 5 Reams 01 977 089 14.60 14.15 13.55

Data Copy Colour Printing A4, 100gsm, Ream 01 981 457 6.30

Berga Image A4, 100gsm, Ream 01 981 321 6.40

Silver Digital A4, 115gsm, Ream 01 981 573 12.59

Berga Focus A4, Box 5 Reams 051 001 313 18.20

Berga Focus A3, Box 5 Reams 051 001 314 36.70

Berga Focus A3, 90gsm, Box 5 Reams 051 192 088 44.49

Berga Image A3, 160gsm, 1250 Sheets 051 192 099 47.85

White Copier Paper

Product CodeNew Price as of

October 1st

A4 Pastel, Box 5 Reams

Sky Blue 01 998 227 19.65

Polar Green 01 998 238 19.65

Rose Pink 01 998 246 19.65

Vanilla 01 998 268 19.65

Sulphur Yellow 01 998 271 19.65

A4 Mid, Box 5 Reams

Salmon 01 999 038 20.45

Amethyst Lilac 01 999 069 20.45

Dolphin Grey 01 998 228 20.45

Ice Blue 01 998 229 20.45

Sunrise Pink 01 998 230 20.45

Aquamarine 01 998 231 20.45

A4 Strong, Box 5 Reams

Coral Red 01 999 052 20.79

Pumpkin Orange 01 999 090 20.79

Emerald Green 01 998 732 20.79

Kingfisher Blue 01 999 085 20.79

Golden Yellow 01 999 041 20.79

Poppy Red 01 999 042 20.79

Meadow Green 01 999 043 20.79

Azure Ocean Blue 01 999 044 20.79

Buttercup Yellow 01 999 047 20.79

A4 Pastel, 1 x Reams

Sky Blue 01 998 284 4.35

Polar Green 01 998 280 4.35

Rose Pink 01 998 282 4.35

Vanilla 01 998 283 4.35



Mixed Colours 01 981 200 7.30

A4 Pastel Rainbow, Box 5 Reams

Mixed 5 Pastel Tints 01 998 279 21.90

A4 Strong Rainbow, Box 5 Reams

Mixed 5 Strong Tints 01 999 094 27.50

Tinted Office Paper - 80gsm

On February 27th 2010 central Chile was ravaged by an 8.8 richter earthquake. Aftershocks continued for weeks, interrupting power and water supplies.

Unfortunately, it has created a problem for the paper industry. Chilean pulp mills account for over 8% of the world’s output. Though the pulp manufacturers have done much to protect their factories against just this type of event, the

The economic aftershocks of events happening in countries far away from British shores are having very real effects on the business environment in the UK.

damage to the local infrastructure, such as the main port at Concepcion, has meant that pulp has been slow in reaching the world market.

To add insult to injury, yet another problem forced paper suppliers to review pricing. Finnish stevedores went out on strike on the 4th March 2010 over better severance pay for workers who lose their jobs. The ports affected by the strike serve two of Europe’s largest paper makers, effectively closing down 60% of the Finnish paper making capacity.

These events have combined to produce an adverse effect on world paper prices and supply.

For KCS, this has led to unavoidable price increases (detailed in the rest of this article) which have taken affect from the 1st October 2010.

Quake & Strike affect paper prices...

Stationery


Quake & Strike affect paper prices...

13


October 1st

A4 White, Pack 250

White 01 978 025 5.55

A4 Pastel Tints, Pack 250

Sky Blue 01 978 036 4.79

Polar Green 01 978 047 4.79

Rose Pink 01 978 069 4.79

Vanilla 01 978 081 4.79


A4 Mid Tints, Pack 250

Dolphin Grey 01 978 059 5.25

Aquamarine 01 978 060 5.25

A4 Strong Tints, Pack 250

Coral Red 01 978 132 5.45

Pumpkin Orange 01 977 115 5.45

Emerald Green 01 978 151 5.45


Golden Yellow 01 977 107 5.45

Meadow Green 01 978 061 5.45


Office Card - 160gsm


October 1st

Toilet Tissue

Smartone system, 2 ply, 1111 sheet, 200m, 6 rolls 06 100 101 17.99

Ensure compact coreless, 2 ply, 900 sheet, 36 rolls 06 567 100 38.99

Compact universal, 200 sheet, 24 rolls 06 567 119 5.75

Bulk pack, 1 ply, 520 sheet, 30 packs per case 06 655 026 19.99

Bulk pack, 2 ply, 270 sheet per pack, 30 packs per case 06 966 254 13.69

Conventional, 2 ply, 320 sheet, 4 rolls, case of 36 06 222 511 7.49



Conventional luxury, 2 ply, 240 sheet, case of 40 06 225 988 16.79

Mini jumbo, 2 ply, case of 12 06 655 037 16.49

Jumbo, 1 ply, case of 6 06 567 019 18.99

Jumbo, white, 2 ply, 1575 sheet, case of 6 06 222 522 16.99

Hand Towels / Wipers

EnMotion roll, 2 ply, case of 6 06 036 569 40.99

NextTurn, 2ply, case of 6 06 900 103 24.99

Single fold hand towel, blue, 240 sheet, 15 pks per case 06 566 009 15.29

Single fold hand towel, white, 240 sheet, 15 pks per case 06 567 115 16.99

Z-fold, blue, 1 ply, 12x250 per case 06 222 500 12.49

Z-fold, white, 1 ply, 12x250 per case 06 575 020 17.99

Reflex, blue, 2 ply, 429 sheet per roll, case of 6 06 467 666 20.49

Centrefeed, white, 2 ply, 429 sheets per roll, case of 6 06 567 134 20.99

Mini centrefeed, white, 1 ply, 357 case of 12 06 567 112 16.29

Centrefeed, white, 1 ply, 857 sheets, 300m, case of 6 06 567 123 17.99

Centrefeed, blue, 2 ply, 429 sheet, case of 6 06 222 566 17.99

Texicell quarter fold pack, white, 1 ply, 40 sheet, 30 pks per case 06 575 010 36.99

High capacity wipers, blue, 2 ply, 280x350mm 06 696 364 23.49

Kitchen towels, white, 2 ply, 56 sheets, 20 roll case 06 566 098 7.99

Paper Hygiene

If you have any questions, please contact your own sales executive or speak

to Jaki Smith on 01622 605459, regarding copier paper or David Hussein

on 01622 605444, regarding paper hygiene.


Sky Blue 01 995 022 8.75

Polar Green 01 995 011 8.75

Rose Pink 01 995 099 8.75

Vanilla 01 995 033 8.75


A4 Strong, 1 x Reams

Coral Red 01 995 067 11.15


Meadow Green 01 995 058 11.15


A4 Day Glo, 100gsm, Pack 100

5 Fluorescent Colours 01 998 000 5.05

Cleaning


14 Best Value

KCS has always sought to provide its customers with best value and this was the driving force behind the creation and expansion of the highly successful KCS Own Brand Range.

Seeking the best price and quality, this range represents a real cost saving for those most commonly purchased items.

Our detailed comparisons are based on real school requirements. They clearly show that by switching to KCS Own Brand you will save money against continuing to buy a branded product but, more importantly, it shows the savings achievable over similar own branded ranges from GLS and Consortium.

If you can see the savings but are concerned about the time it takes to switch your order, the KCS Conversion service can help. All you have to do is fax, post or e-mail an order that you would have sent to your current supplier and we will convert it to our codes and pricing. The conversion will show the savings you can make and you also have all the KCS codes to be able to place the order with ease.

If you would like further details then please contact with your KCS Sales executive or our Customer Care Team.

With the prospect of increased pressure on budgets over the coming months, money will be tight.

You can count on KCS for savings!

KCS Own Brand v Competitor own brands

Own Brand Products KCS GLS (Classmate) Consortium

Ballpoint Pen Bx50 £1.89 v £2.49 £2.99

Black Drywipe Markers Bx50 £12.25 v £13.99 £15.99

Document (Pocket) Wallets Pk50 £4.29 v £4.29 £4.79

Fineliner Bx10 £1.89 v £2.99 £3.25

Glue Stick 40g £0.39 v £0.39 £0.51

Handwriting Pen Pk200 £24.99 v £34.95 £36.99

HB Pencil Bx12 £0.35 v £0.39 £0.85

Lever Arch Each £1.19 v £1.29 £1.89

Multipunched Pockets A4 Pk100 £1.29 v £1.49 £1.49

Multipurpose Labels Bx1000 £4.99 v £8.05 £8.99

Paper Clips Assorted Colours Tub500 £1.25 v £1.39 £2.29

Ready Mix Paint Pk20 £13.50 v £16.17 £15.99

Refill A4 Pad Pk5 £3.50 v £3.29 £3.25

Sticky Notes (127x76mm) Pk12 £2.85 v £3.09 £4.29

Total Cost £74.62 v £94.26 £101.29

KCS Basket

£74.62GLS Basket

£94.26

Consortium Basket

£101.29Consortium would cost

you £26.67 moreGLS would cost you

£19.64 more


15Best Value

KCS Own Brand v Branded products

Branded Products Own Brand Products Saving

Pritt Glue Stick, 40g 82p v KCS Glue Stick, 40g 39p 43p

Blu-Tack, 120g 52p v KCS Sticky Tack, 140g 39p 13p

Bic Cristal Pen Pk50 £6.19 v KCS Ballpoint Pen Pk50 £1.89 £4.30

Tippex Bx10 £7.49 v KCS Correction Fluid Bx10 £2.35 £5.14

Tipp-Ex Shake 'n’ Squeeze £2.05 v KCS Correction Pen 35p £1.70

Berol Handwriting Pen Pk200 £36.99 v KCS Handwriting Pen Pk200 £24.99 £12.00

Avery Labels Pk100 £16.99 v KCS Multipurpose Labels Pk100 £4.99 £12.00

Post-it notes Pk12 £7.99 v KCS Sticky Notes Pk12 £2.29 £5.70

Stabilo Highlighters Pk48 £19.99 v KCS Highlighters Pk48 £10.99 £9.00

Sellotape Original Pk6 £5.59 v KCS Easy Tear Tape Pk6 £1.75 £3.84

Staedtler Norris HB Pencil Pk12 89p v KCS HB Graphite Pencil Pk12 35p 54p

Bic Velleda Marker Pk4 £2.05 v KCS Drywipe Marker Pk4 £1.05 £1.00

Berga Speed Copier Paper Bx5 Reams £14.20 v KCS Ultrawhite Copier Paper Bx5 Reams £12.10 £2.10

Tippex Correction Mouse £1.75 v KCS Correction Roller 95p 80p

Stabilo 88 Fineliner Pen Bx10 £3.49 v KCS Fineliner Pen Bx10 £1.89 £1.60

Edding 380 Flipchart Marker Bx4 £3.05 v KCS Flipchart Marker Bx4 £1.39 £1.66

Total Savings £61.94

TOTAL£130.05

TOTAL£68.11


16 Art & Craft

Creativ are an award winning company with over 10 years of trading experience. They carefully choose and source art and craft products to deliver fun across all ages.

The catalogue dramatically broadens and deepens the KCS range of art and craft products, with a selection that is certain to be popular with schools.

The ordering process is very simple. You can order via the telphone, fax or e-mail and deliveries take between

1-2 weeks. All deliveries are FREE, but please note that your order value must be over £35 excluding VAT.

“We are very excited by our new specialist Art and Craft Catalogue” commented Steven Munday, KCS General Manager, “it has been very well received by our customers”.

With over 400 pages of great ideas, good quality materials and equipment it is the ‘must have’ Art and Craft catalogue of 2010.

Welcome to the KCS specialist Art & Craft Catalogue, produced in partnership with Creativ Company.

Art & Craft Catalogue

NEW

To receive your personal copy of this catalogue in future, please contact our Customer Care Team on:

0845 270 8811


Wash & save up to 50%

Product Code Sell Was Sell Now % reduction

Laundry save up to 25%

Daz 90 Wash 06 985 100 17.50 13.99 20.1

Lenor Concentrate 06 966 379 10.69 7.99 25.3

Lenor Sleep Sensation 06 966 381 4.59 3.59 21.8

Lenor Spring Fresh 06 966 452 4.59 3.59 21.8

Cleaning save up to 50%

Flash All Purpose 5L Lemon 06 100 526 9.69 7.69 20.6

Flash All Purpose 5L Pine 06 100 515 9.69 7.69 20.6

Flash All Purpose 5L Sea Minerals 06 990 401 9.69 7.69 20.6

Flash All Purpose 5L Apple 06 100 535 9.69 7.69 20.6

Flash All Purpose 2L Lemon 06 100 490 4.09 2.99 26.9

Flash All Purpose 2L Pine 06 990 398 4.09 2.99 26.9

Flash Clean & Fresh Spray 750ml 06 300 156 1.79 0.89 50.3

Flash Clean & Bleach Spray 750ml 06 200 533 1.85 0.99 46.5

Flash Anti-grease Spray 750ml 06 987 355 2.99 1.49 50.2

Flash Clean & Shine 750ml 06 985 031 1.99 0.99 50.3

Viakal Scale Remover 750 ml 06 985 333 2.59 1.59 38.6

Dishwashing save up to 40%

Fairy Original 5L 06 966 553 8.99 6.99 22.2

Fairy Lemon Zest 5L 06 987 822 8.99 6.99 22.2

Fairy Original 750 ml Pk6 06 987 823 9.49 6.99 26.3

Fairy Active Bursts Pk64 06 100 031 9.69 5.69 41.3

Air care save up to 25%

Febreeze Fabric Spray 1L 06 585 269 5.09 3.99 21.6

Febreeze Mist & Refresh 400ml 06 585 271 4.09 2.99 26.9

Febreeze Tough Odour Aerosol 400ml 06 585 272 4.50 3.49 22.4

1

5

X

11

15

18

2

6

X

12

16

19

3

7

9

13

17

20

4

8

10

14

1

7 865

9

13

16

18 19 20

17

14 15

10 11 12

2 3 4

Not illustratedX

Getting real savings on branded products can be a real drag with busy staff simply not having the time to check around for the best deal.

This is where KCS can really help - using our close relationship with suppliers we regularly negotiate great discounts on everyday products. Detailed below is our latest cleaning products offer.

17Cleaning


David did a cost comparison for the school which showed that the school could save a staggering £57,777 over 5 years by changing to the KCS contract from their existing supplier.

The exercise also highlighted further savings which were difficult to quantify, but which also needed to be considered, as they could provide additional significant savings.

1 Less wastage - documents are only printed when the user collects them. Typical waste reduction is around 15%

2 Auto doublesiding & mono printing - by setting the rules to default to these settings, again makes savings on consumables

3 Facilities used more efficiently - students are forced to use the system properly, so saving consumables

4 Admin time saving - office staff need to spend less time on all the processes associated with consumables

5 Hardware reduction - Desktop printers are no longer required

If you would like to look at the possible savings your school could enjoy, then...

Recently, a local grammar school who currently does not use the KCS contract and who had not dealt with Ricoh, approached David Copping, the Government Account Manager, to review their copier & Print requirements.

Cutting Copier & Printer Costs

Current annual spend on print cartridges & photocopiers(not including capital cost of outright purchased printers)

£36,407.47

Annual rental of new Ricoh devices (17 in total) £9,269.36

Annual rental of Ricoh software(inc. support and maintenance)

£2,042.84

Annual print costs on new Ricoh devices- £5,213.36 from current copy volumes- £7,800.00 from current print volumes

£13,013.36

Total estimated annual costs of new devices (Rental, toner, staples, maintenance service, parts, installation and training)

£24,325.56

Total estimated annual savings available £12,081.91

Percentage saving against current expenditure 33%

Total savings available over 5 years(after paying installation and training) £57,777.05

Call the KCS photocopier team or contact your sales executive... we’re here to help!

t: 01622 605458e: [email protected]

18 Office Equiptment


EAGLE/FAIRTRADEVENDING

Fairtrade Vending, the UK’s leading fairtrade supplier of

Fairtrade products and ingredients as recognised by the

Fairtrade Foundation, and Eagle Vending, an innovative

forward thinking company producing ‘First to Market’ vending

concepts, are offering a free review of your vending needs.

Whatever your need, we can offer a cost effective solution

to match your exact requirements.

Call us now for a free review with no obligation

01634 722999 www.fairtradevending.co.uk www.eaglevending.co.uk

Fairtrade hot drinks machines exclusively branded • Freestanding

and table top systems • Chilled snack machines and combination

snack/cold drink vendors • Fresh food vendors • Unique and

exclusive food vending solutions for ‘eat on the go’ and 24/7 food

service vending • Cold drinks vendors • Water Coolers • Fill and

cleaning service • Technical and maintenance support services •

Tailor made finance packages to meet with your exact specifications -

upgrade your old machines for new • We offer a unique “All Inclusive”

Master Vend Plan from as little as 18p per drink (Including equipment,

consumables and service) • Free loan equipment available

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Wall Storage - More than justspace...

Storage is something that is always in short supply and there never seems to be enough to go round, especially in a school environment.

Your pupils’ valued work, your own precious teaching resources and every day consumables all fight for space in today’s classroom; so it is no wonder it all gets spread over every surface and put on shelves, only to be damaged, misplaced or ultimately lost.

Just think how much calmer you would be if you had the storage to achieve “a place for everything and everything in its place”?

Storage space is rarely considered or even fully planned into new and refurbished schools and classrooms, but in these pound conscious times, it has never been more important to get the right products for the job.

With many satisfied customers and an array of innovative storage solutions, we are confident in providing you with the options and advice to help you choose the best products to resolve your storage needs.

1 Storage solutions, including an interactive whiteboard, where the cabling is neatly stored away. Around the whiteboard, in traditionally ‘dead’ space, storage opportunities have been created.

2 Varieties of locker storage, with a huge range of colours featuring robust hinges, so doors remain firmly attached. The locking mechanism comes with a 5 year warranty.

3 This storage unit acts as a classroom divider, with cupboards accessible from either side if required. Even the doors themselves potentially double up as whiteboards.

4 Inside the cupboards, accessories and adjustable shelving allow a wide range of items to be stored safely.

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Below are some topics to consider...

It’s not just about space!

1 Space efficiency - how to make the best use of the available space? It is not just about width, but depth, height and door accessibility too. Could your new storage be readily redeployed in the future to another classroom, staffroom, office or corridor without resorting to a carpenter?

2 Aesthetics - how does it look? There needs to be a range of suitable finishes and colours which will help provide a “lift” to the area in which it is located.

3 Cost Effectiveness - how about lifetime value? How long do you need this to function and still look great? Spending a little more on good furniture that may have more features than are currently needed may mean a better return on the financial investment over the product life.

4 Durability - how the storage performs in the day-to-day “rough and tumble” of school life is important. Good quality materials, robust accessories and, being well constructed, will mean it will last for years without looking “tired”.

5 Flexibility - the changing needs of school environments mean that any furniture purchased must be able to satisfy changes in the future. Can the selected solution house interactive white boards, lockers, Gratnell trays etc? Can it be used to divide rooms? Try to consider the “what if” as well as the immediate need.

So if you are considering your storage needs, it’s not just about space... give KCS a call.

Call us at KCS or contact your sales executive... we’re here to help you!

t: 01622 605304e: [email protected]

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We’re going on a rhino hunt...we’re not scared!Issue 15 of the KCS Informer offered, courtesy of Victor Stationery and Save the Rhino, a trip to Port Lympne Wild Animal & Safari Park and, on the 18th of October, Year 1 from St Thomas of Canterbury RCP School, accompanied by teaching staff, arrived for their wild day out.

The October morning didn’t keep the animals inside - the gorillas, monkeys and lemurs were out and about and as keepers made their rounds, the wild dogs and cats made their appearances. Come lunchtime, stomachs weren’t the only thing growling - just metres away, the park’s Bengal Indian Tigers were on the prowl.

“Our day at Port Lympne did not disappoint. The children were very excited to go and so happy to be there. I think it will be a day they will never forget. Since we have been back at school, most of the talk has been about Port Lympne and all the animals we saw.

A particular highlight for the children, was seeing the Atlas lions - a very exciting moment for them. One of the children said “I liked seeing the lions best. It was a little scary, but I wasn’t frightened!!!”

My TA Katalina DeSouza said “It was a lovely day. Taking the children out for a day of fun and relaxation has been a highlight of the term.”

Thank you so much for some lovely memories and such a fun time!”

“Victor Stationery is delighted the children of Year 1 from St Thomas of Canterbury RCP School so enjoyed themselves,” commented Diane Finlay, educational sales manager, “now they can use RHINO exercise books in a more invigorated way than ever before! “

Theresa Bigwood, Class Teacher

22 Victor Stationery Competition Winnersreg. charity no. 1035072

USINGRHINOSAVESRHINOS

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Griffins is a place where parents can come to meet other parents, access information and meet the range of professionals who support them.

To fit in with our modern building, we selected a bright colour scheme for both the carpets, blinds and furniture. We chose the furniture with the help of Rob Cox and the outcome is a smart modern place to work. Both the children and the staff are extremely happy to be here!”

Di Blackmore - Headteacher Sue Di Iorio - Senior Admin Officer Griffins - Sensory Support Service

“ After a busy year of choosing colour schemes and deciding how we wanted our new premises to look, we finally moved into our lovely new building called ‘Griffins’ in June 2010. The new building replaced an old hut and brings together the whole of the ‘Sensory Support Service’ into one place; including the Darrick Wood Primary Provision for Hearing Impairment, the peripatetic teams for HI (Hearing Impairment) and VI (Visual Impairment), plus support staff.

Bright and New “Griffins” Building - Now Open!

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Business as usual at Stillness School - despite fire in annexe!

Half the ground floor, first floor and roof were on fire and it was spreading, when the 50 fire fighters managed to get the blaze under control.

Crews did not leave the incident until round 11am the next day, when they had fortunately managed to stop the flames from damaging any other part of the building.

The blaze is under investigation, but the cause is still unknown.

Headteacher Selina Sharpe said “The annexe building was severely damaged and cannot be used”, but fortunately the school was open, as usual, at the begining of term.

After hearing about the fire, Kim Norman - KCS Sales executive for the area, visited the school to see if there was anything that could be done to help and managed to successfully source some items for the school library and art room, which were both devastated in the blaze.

Selina Sharpe - Headteacher Stillness Junior School

Fire crews arrived at Stillness Junior School, Brockley Rise, on August 28th 2010, to find the school annexe already well alight.

School ShoutPh

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New library at Sutton-at-Hone – FAB!Sutton-at-Hone Church of England Primary school now has a library to be proud of. An old classroom was converted to house a new range of books and reading areas.

“We are delighted with our new library and are very excited about the facilities and opportunities it will give us”, commented Miss Leah Goulding, Head of School, “ We are sure it will help children to develop a love of reading and an enjoyment of books.”

KCS were pleased to assist in the project, with Victoria Stroud liaising with Diane Hall, the Bursar and organising for a supplier to help with free space planning, to utilise the available area and create a library fit for all.

The end result has really impressed the children.Here is a selection of their comments:

“We are lucky at Sutton-at-Hone C of E Primary School, as we have a fantastic new library being put into place. It has a wide variety of up-to-date books, ranging from religion to interesting non-fiction books. With spacious new bookstands and a large new area it is certainly for all to enjoy.” Madoc (Year 6, St John Class)

“It is fab. I think it is good. I like the books. It is smart.” Chloe (Year 2, Ahlberg Class)

“It is pretty and quiet.” Jasmine (Year 2, Ahlberg Class)

“The library is now nicely furnished and well looked after. The library has a good range of Foundation to Year 6 books.” Edward Money (Year 6, St John Class)

“The new library looks fantastic, I really love it and I like the shelves and furniture.” Molly (Year 3, Dahl Class)

“The library is really tidy and got loads of books. It’s great!” Eren (Year 3, Dahl Class)

“The new library is amazing; the floor is new and polished. I like the beige cupboards and furniture.” Zane (Year 3, Dahl Class)

“I like it because it’s refreshing.” Ruby (Year 3, Wilson Class)

“Lots of room, lots of books and looks really good.” Roman (Year 1, Donaldson Class)

“Beautiful soft shelves. I love the quiet area.” Evie (Year 1, Donaldson Class)

“There is no doubt that the library will see great use and be enjoyed by the pupils of the school over the coming months and years.”

Leah Goulding - Head of School Sutton-at-Hone C of E Primary School

26 School Shout


St Dominic’s colourful new playground mural

Freshfields are one of the ELBA companies supporting the Hackney School Mentoring programme. When they contacted St Dominic’s Catholic Primary School in Hackney with the offer of 14 volunteers looking to help out, the school had just the project for them.

A wall in the playground required livening up. Simon Harper, a year one teacher with a flair for art was immediately put in charge, along with Nuno Gomes, the school caretaker. Simon came up with six designs for a mural. The two most popular designs voted for by Key stage 1 and Key stage 2, had themes of ‘respect’ and ‘the sea’. By combining the two choices, he came up with a new design that would please everyone.

The volunteers arrived to find the mural marked out on the wall, the paint and equipment supplied and following a health and safety brief, they commenced with the painting.

“We have had a plethora of heartfelt thanks from the parents and a overwhelming thumbs up from the kids for brightening up their playground: it makes the whole experience worthwhile”.

Simon Harper - Year 1 Teacher St Dominic’s Catholic Primary School

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KCS... putting you first!

The 2010/11 KCS Customer Care Pledge

KCS – A division of Commercial Services

Printed by County Print & Design 01622 605 368

We pledge...• Telephones are answered within 3 rings.

• Telephones are answered not by a machine but by our friendly, well trained sales staff.

• No telephone or fax queues.

• No quibble stock returns up to 30 days after purchase.

• Your own KCS sales rep to advise you on all purchase decisions in the comfort of your school.

• Enquiries are resolved speedily:

– Telephone: either during the call or within 24 hours.

– Fax/Email: within 24 hours.

– Post: within 5 working days.

• We will provide ongoing training for all our staff to ensure that they are polite, respectful, knowledgeable and able to help.

• We have informed all of our suppliers of our pledge and have received their support to ensure success.

• We will deliver all stock orders over £30 ex VAT placed with us by 12:00 noon, on the following day (an industry leading 98.4% success rate in 2009/10).

• We will involve customers in new product selection through focus and testing groups.

• We will expand our KCS Own Brand range to ensure that we can guarantee you ‘a quality product at a competitive price from a supplier that you can trust!’

Customer Care Pledge

FREEDelivery

Customer

CareBestValue

EasyOrdering

As you will know, we take Customer Care very seriously indeed. We believe that we have to:

• Understand your needs.

• Meet and at times, surpass your needs in terms of product choice, quality, pricing and delivery.

• Be able to demonstrate the value we add.

To ensure that you can continue to see and feel the difference in our Customer Care compared to our competitors, we have revamped our KCS Customer Care Pledge.


Documents

KCS Informer Autumn 2010