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KBC GroupCompany presentationFY 2015 / 4Q 2015
KBC Group - Investor Relations Office – E-mail:
More information: www.kbc.com
2
This presentation is provided for informational purposes only. It does not constitute an offer to sell or the solicitation to buy anysecurity issued by the KBC Group.
KBC believes that this presentation is reliable, although some information is condensed and therefore incomplete. KBC cannot beheld liable for any loss or damage resulting from the use of the information.
This presentation contains non-IFRS information and forward-looking statements with respect to the strategy, earnings and capitaltrends of KBC, involving numerous assumptions and uncertainties. There is a risk that these statements may not be fulfilled andthat future developments differ materially. Moreover, KBC does not undertake any obligation to update the presentation in linewith new developments.
By reading this presentation, each investor is deemed to represent that it possesses sufficient expertise to understand the risksinvolved.
Important information for investors
3
4Q 2015 key takeaways for KBC Group
STRONG BUSINESS PERFORMANCE IN 4Q15Good net result of 862m EUR in 4Q15 (and 2.6bn EUR in FY15), supported by a gain of 765m EUR as a result of the liquidation of KBC FinancialHolding, partly offset by 344m EUR goodwill impairments
Excluding these two items, net result amounted to 441m EUR in 4Q15 (and 2.2bn in FY15):o Good commercial bank-insurance franchises in our core markets and core activitieso Q-o-q increase in customer loan volumes in most of our core countrieso Higher net interest income, despite lower net interest margin q-o-qo Net asset management inflows, but lower net fee and commission income q-o-q (slightly above the guided range)o Higher net gains from financial instruments at fair value (excluding impact KBC FH), lower net other income and lower realised AFS gainso Excellent combined ratio (91% in FY15). Excellent sales of both non-life and life insurance productso Cost/income ratio (55% in FY15) adjusted for specific items (one of which was the impact of the liquidation of KBC FH) o Seasonally higher impairment charges (excluding goodwill impairments) q-o-q, but sharply lower y-o-y. Loan loss provisions in Ireland amounted
to 16m EUR in 4Q15 and 48m EUR in FY15, fully in line with our guidance. We are maintaining our guidance for Ireland, namely the lower end of the 50m-100m EUR range for FY16
SOLID CAPITAL AND ROBUST LIQUIDITY POSITIONSo Common equity ratio (B3 phased-in) of 15.2% based on the Danish Compromise at end 2015, which clearly exceeds the new minimum capital
requirements set by the ECB (9.75%) and the NBB (0.5%), i.e. an aggregate 10.25% for 2016. The B3 fully loaded common equity ratio stood at14.9% based on the Danish Compromise at end 2015
o At the end of 2015, KBC repaid the full outstanding tranche of 2bn EUR of remaining state aid plus a penalty of 1bn EUR to the Flemish RegionalGovernment, well ahead of the official deadline of 2020.
o Fully loaded B3 leverage ratio, based on current CRR legislation, amounted to 6.3% at KBC Groupo Continued strong liquidity position (NSFR at 121% and LCR at 127%) at end 2015
DIVIDEND PROPOSAL1:o As guided, no dividend will be proposed to the AGM for the 2015 accounting yearo As of the 2016 accounting year, the target for the dividend payout ratio (including the coupon paid on AT1) is at least 50%
1. Any dividend payment will be subject to the usual approval of the regulator
4
Contents
1
4
Strong solvency and solid liquidity
4Q 2015 wrap up
Annex 2: Company profile
2
4Q 2015 performance of KBC Group
3
4Q 2015 performance of business units
Annex 3: Other items
5 FY 2015 key takeaways
Annex 1: FY 2015 performance of KBC Group
5
KBC Group
Section 1
4Q 2015 performance of KBC Group
6
Some specific remarks for 4Q15
• At the end of 2015, KBC repaid the full outstanding tranche of 2bn EUR of remaining state aid plus apenalty of 1bn EUR to the Flemish Regional Government, well ahead of the official deadline of 2020
• As mentioned together with the 3Q15 results, KBC liquidated KBC Financial Holding Inc. (US). Thisresulted in the tax deductibility of losses already booked in previous years (specifically 2008 and2009), for which a DTA was booked, leading to:• an one-off gain in the IFRS P&L of 765m EUR in 4Q15: -156m EUR translation differences
booked in net gains from FIFV and +921m EUR in the tax expense line (recognition of tax losscarry forward DTAs and current tax impact on translation differences)
• initially only a limited positive impact of 0.19% on KBC’s fully loaded CET1 ratio under theDanish Compromise
• Goodwill impairments of 344m EUR (191m EUR on Istrobanka* in Slovakia, 117m EUR CI Bank and34m EUR DZI, 2m EUR at Hypotecni Banka**) were recorded in 4Q15, mainly the result of higherlocal capital targets and a higher discount rate
• In 4Q15, the final calculation for 2015 led to an extra 15m EUR contribution to the European SingleResolution Fund (on top of the 50m EUR booked in 9M15)
* Istrobanka acquired by and merged with CSOB SK** A subsidiary of CSOB CZ
7
Net result at KBC Group
* Difference between net result at KBC Group and the sum of the banking and insurancecontribution is accounted for by the holding-company/group items
CONTRIBUTION OF BANKING ACTIVITIES TO KBC GROUP NET RESULT*
600666
510
494305337 441493
114
-344
2Q151Q154Q14
473
-20
3Q14
608
2Q14 4Q15
862
3Q15
76533429
1Q14
34710
NET RESULT AT KBC GROUP* 264442
524564
412
430240
448
102
2Q14
26222
1Q14
257
-7
3Q152Q151Q154Q14
420
-22
3Q14
532
-310
765
4Q15
903
-41
73 82 6650
8959 48 44
42 46 51
37
73
6250 44
-21-19-19-32-31-14
17 3
4Q14
71
3Q14
98
13
2Q14
105
8
1Q14
118
-34
2Q15
121
1
1Q15
121
4Q15
33
3Q15
79
GW impairments
Legacy & OCR
Non-technical & taxes
Life result
Non-Life result
CONTRIBUTION OF INSURANCE ACTIVITIES TO KBC GROUP NET RESULT*
Amounts in m EUR
Impact KBC FHGW impairmentsLegacy & OCR
Impact KBC FHGW impairmentsLegacy & OCR
8
Net interest income slightly up, net interest margin slightly under pressure
Net interest income• Slightly up q-o-q and down by 5% y-o-y• The slight q-o-q increase was driven primarily by:
o lower funding costso additional rate cuts on savings accounts in all core countries (except in
the Czech Republic, which happened at the start of 3Q15)o Loan volume growthalmost fully offset by:o mortgages in Belgium: lower upfront prepayment fees (2m EUR less
q-o-q) and increased hedging losses on previously refinanced mortgageso lower reinvestment yieldso pressure on commercial loan margins in most core countrieso a decrease of 9m EUR in NII from the dealing room
Net interest margin (1.95%)• Down by 4 bps q-o-q and by 20 bps y-o-y• Q-o-q decrease is due almost entirely to lower reinvestment yields (mainly
in the Czech Republic), the increased hedging losses on previouslyrefinanced mortgages and pressure on commercial loan margins in mostcore countries, partly offset by rate cuts on savings accounts and lowerfunding costs
NIM
NII
807 849 921 936 900
162
888
154166 167
173 168 163 157
906 898
42919
2110192231211923
4Q15
1,066
3Q15
1,062
-2
2Q15
1,092
1Q15
1,091
-3-2
3Q14
1,120
-2
2Q14
1,056
-3
24
1Q14
1,010
-7
4Q14
1,123
4Q15
1.95%
3Q15
1.99%
2Q15
2.06%
1Q15
2.10%
4Q14
2.15%
3Q14
2.13%
2Q14
2.04%
1Q14
1.99%
Amounts in m EUR
NII - Banking
NII - Holding-company/group
NII - Insurance
NII - deconsolidated entities
NII - dealing room
* Non-annualised ** Loans to customers, excluding reverse repos (and bonds)*** Customer deposits, including debt certificates but excluding repos. Please be aware of the significant impact of calling most of the hybrid tier-1 instruments and maturing wholesale debt
VOLUME TRENDExcluding FX effect Total loans ** Of which mortgages Customer deposits*** AuM Life reserves
Volume 128bn 55bn 162bn 209bn 28bn
Growth q-o-q* +1% +1% 0% +4% +1%
Growth y-o-y +3% +3% +5% +12% +1%
Customer deposit volumes excluding debtcertificates & repos flat q-o-q and +6% y-o-y
9
Net asset management inflows, but lower net fee and commission income (slightly above the guided range)
Net fee and commission income• Down by 3% q-o-q and by 9% y-o-y
• Q-o-q decrease was the result chiefly of:o lower management fees from mutual funds, due mainly
to the effect of the very large switch of CPPI productstowards cash at the end of August
o lower entry fees from unit-linked life insuranceproducts, due mainly to less switches
o higher commissions paid on insurance salespartly offset by:o higher entry fees from mutual fundso higher fees from securities transactions
• Y-o-y decline resulted chiefly from lower management feesfrom mutual funds, lower entry fees from mutual fundsand unit-linked life insurance products, lower fees fromcredit files and bank guarantees and higher commissionspaid on insurance sales, partly offset by higher fees frompayment services
• Note that net F&C income in FY15 increased roughly 7%y-o-y and will remain an important top-line contributor
• Given the current market circumstances, the recovery ofnet F&C is being delayed
Assets under management (209bn EUR)• Up by 4% q-o-q as a result of a net inflows (+2%) and a
positive price effect (+2%)
• Up by 12% y-o-y owing to net inflows (+8%) and a positive price effect (+4%)
F&C
Amounts in m EUR
435 443 460 475 518 530453
-69-64-59-66-61-58-62 -70 -4-1-1-2
1
445
3 2
1Q14
374 387
2Q14
3402
3Q14
371
3Q154Q14 2Q15
459
1Q15 4Q15
465383410
F&C - banking contribution
F&C - insurance contribution F&C - contribution of holding-company/group
F&C - deconsolidated entities
Amounts in bn EUR
AuM
209200204208
186180
172167
3Q14 4Q152Q14 2Q151Q14 1Q15 3Q154Q14
10
Insurance premium income sharply up and excellent combined ratio
Insurance premium income (gross earnedpremium) at 783m EUR• Non-life premium income (338m) increased by 5%
y-o-y
• Life premium income (445m) up by 54% q-o-q andby 30% y-o-y. The q-o-q increase was driven by theseasonal sale of guaranteed interest products inBelgium and higher sales of unit-linked products inthe Czech Republic
The non-life combined ratio at FY15 stood atan excellent 91%, a strong improvementcompared to FY14 (as FY14 was negativelyimpacted by hailstorms in Belgium)
COMBINED RATIO (NON-LIFE)
PREMIUM INCOME (GROSS EARNED PREMIUM)
91%
FY
94%89%
82%
1Q
93%86%
1H
93% 89%
9M
20152014
Amounts in m EUR
307 315 321 322 320 326 335
308 297 299 343 302 265 289
338
445
615 620 591
4Q141Q14
612
2Q14 3Q14
665
2Q15 3Q15 4Q151Q15
624622
783
Life premium income Non-Life premium income
11
Non-life sales up y-o-y and life sales up q-o-q and y-o-y
Sales of non-life insurance products• Up by 6% y-o-y thanks to a good commercial
performance in all major product lines in our coremarkets and premium increases
Sales of life insurance products• Increased by 40% q-o-q and by 6% y-o-y
• The q-o-q rise was driven by higher sales ofguaranteed interest products in Belgium (attributablechiefly to traditionally higher volumes in tax-incentivised pension saving products in 4Q15) andhigher sales of unit-linked products in the CzechRepublic
• The y-o-y increase can be explained by the samereasons as mentioned above, partly offset by lowersales of unit-linked products in Belgium (attributableto the further shift towards AM products)
• Sales of unit-linked products accounted for 34% oftotal life insurance sales
LIFE SALES
NON-LIFE SALES (GROSS WRITTEN PREMIUM)
157 189250
190 189 181 170
283 260251
313 275231 212
182
353
382
3Q152Q15
412
1Q15
464
4Q14
503
3Q14
501
2Q14
449
1Q14
440
4Q15
535
Guaranteed interest products Unit-linked products
Amounts in m EUR
302308314
418
284296304
399
1Q14 2Q14 3Q14 1Q154Q14 3Q152Q15 4Q15
12
Lower FV gains, gains realised on AFS assets and other net income
The lower q-o-q figures for net gains fromfinancial instruments at fair value wereattributable to:• -156m EUR translation differences as a result of the
liquidation of KBC Financial Holding Inc. (US)
• a positive change in ALM derivatives (12m EUR in4Q15 compared with 2m EUR in 3Q15)
• a positive change in market, credit and fair valueadjustments (as a result of tightening spreads anddecreased volumes)
• better dealing room income
Lower gains realised on AFS assets (mainly onshares)
Other net income amounted to 47m EUR, in linewith the normal run rate of around 50m EUR
FV GAINS
Amounts in m EUR
9095
8485
122
89
-3
-156
-46-57-86 -6-5
31 456076
34
-7
3Q14 4Q14
109
1Q15
57
179
2Q15 4Q15
12
-68
47
2
3Q15
44
2Q141Q14
40
17
30
4436
80
2228
4951
1Q14 3Q142Q14 4Q151Q15 3Q154Q14 2Q15
GAINS REALISED ON AFS ASSETS
47
96105
496873
-99
52
4Q154Q14 3Q151Q15 2Q152Q141Q14 3Q14
OTHER NET INCOME
Other FV gains M2M ALM derivatives Legacy & OCR Liquidation KBC FH
13
Operating expenses up, but good cost/income ratio
Cost/income ratio (banking) adjusted for specificitems* at 59% in 4Q15 and 55% in FY15• Operating expenses excluding bank tax went up by 9%
q-o-q due to:o seasonal effects such as traditionally higher
marketing, ICT and professional fee expenseso higher pension costs in Belgiumo a gradual acceleration of (strategic) projects
executiono restructuring charges in CZ
• Operating expenses without bank tax decreased by 1%y-o-y due to lower staff and marketing expenses inBelgium in 4Q15 and one-off expenses in Hungary in4Q14, despite higher ICT investments into the strategicprogramme of KBC Group (digitalisation, mainly inBelgium and the Czech Republic)
• Pursuant to IFRIC 21, certain levies (such ascontributions to the new European Single ResolutionFund) have to be recognised in advance, and thisadversely impacted the results for 1Q15. In 4Q15, thefinal disclosure for 2015 led to an extra 15m EURcontribution to the ESRF (on top of the 50m EURbooked in 9M15)
OPERATING EXPENSES
198
47
264
834943
489
257
1,125
858
862
941
3Q15
841
21
962
1Q15
861
4Q14
964
918
3
3Q14
897
816
2Q14
908
845
8
1,049
1Q14
834
9 8
2Q15 4Q15
914
Operating expenses
Bank tax
Deconsolidated entities
Legacy & OCR
* See glossary (slide 93) for the exact definitionAmounts in m EUR
TOTAL Upfront Spread out over the year
4Q15 1Q15 2Q15 3Q15 4Q15 1Q15 2Q15 3Q15 4Q15
BU BE 13 160 49 0 13 0 0 0 0
BU CZ 7 11 0 -12 0 9 10 9 7
Hungary 20 56 1 0 0 16 19 19 20
Slovakia 5 3 1 0 2 3 3 3 3
Bulgaria 2 0 0 0 1 1 1 1 1
Ireland 0 2 0 0 -1 0 0 0 1
GC 0 5 0 0 0 0 0 0 0
TOTAL 49 237 51 -12 15 28 32 32 33
EXPECTED BANK TAX SPREAD (including ESRF contribution)
14
Overview of bank taxes*
INTERNATIONAL MARKETS BUCZECH REPUBLIC BU
BELGIUM BUKBC GROUP
232520
2425
78
26
71
8
1Q14 4Q15
282
3Q152Q151Q15
79
4Q143Q142Q14
Common bank taxesESRF contribution
49
141415
108
118
130
42
160
1Q15 4Q153Q152Q154Q143Q142Q141Q14
Common bank taxesESRF contribution
7109998
-12
9 9
11
3Q14 4Q14
20
1Q152Q141Q14 4Q153Q15
-3
2Q15
Common bank taxesESRF contribution
-12
83
434748
198
34
202
32
62
21
2Q151Q15
264
3Q15 4Q15
4915
1Q14 2Q14 3Q14 4Q14European Single Resolution Fund contribution
Common bank taxes
* This refers solely to the bank taxes recognised in opex, and as such it does not take account of income tax expenses, non-recoverable VAT, etc.** The C/I ratio adjusted for specific items of 55% in FY15 amounts to roughly 49% excluding these bank taxes
Bank taxes of 417m EUR YTD, representing 10.7% of FY15 opex at KBC Group**
Bank taxes of 222m EUR YTD, representing 9.4% of FY15 opexat the Belgium BU
Bank taxes of 35m EUR YTD, representing 5.7% of FY15 opex at the CR BU
Bank taxes of 154m EUR YTD, representing 20.5% of FY15 opex at the IM BU
15
Asset impairment driven by GW impairments, excellent credit cost ratio and impaired loans ratio dropped
Sharply higher impairment charges q-o-q• The seasonal q-o-q increase in loan loss provisions was
attributable mainly to:o high impairments in foreign branches, but low impairments in
retail, corporates & real estate in the Belgium Business Unito higher impairments on SMEs in the Czech Republic and
Slovakiao Ireland (16m EUR compared with 9m in 3Q15 and 41m EUR
in 4Q14)
• Loan loss provisions significantly decreased y-o-y (-50%)
• Impairment ofo 21m EUR on AFS shares (18m EUR in Belgium and 4m EUR in
the Czech Republic)o 344m EUR on goodwill (191m EUR on Istrobanka* in Slovakia,
117m EUR at CI Bank, 34m EUR at DZI and 2m EUR atHypotecni B.**) booked in Group Centre (except 2m EUR inthe Czech BU)
o 29m EUR on ‘other’ (of which 20m EUR on Hungarian DataCenter)
The credit cost ratio only amounted to 0.23% in FY15 dueto low gross impairments (especially in 3Q15) and somereleases (especially in 1Q15), despite an increase of IBNRimpairments (due to parameter changes) byapproximately 34m EUR in 2Q15
The impaired loans ratio dropped further to 8.6%
ASSET IMPAIRMENT
15678
124102 13873
-125
15
5035
165
2711
4
11 35
34
1 6
3Q14
58
2Q14
142
7 8
1Q14
114
4Q15
472
344
3Q15
49
2Q15
149
1Q15
77
4Q14
193
IMPAIRED LOANS RATIO
4.8%
3Q15
9.0% 8.6%9.3%
5.3%
2Q15
5.2%
4Q151Q14
6.3% 6.0%
2Q14
10.5%
6.0%
10.6%9.9%
5.5%
3Q14
10.3%
5.5%
9.6%
1Q154Q14
CREDIT COST RATIO
FY15
0.42%
FY14
0.23%
FY13FY10
0.91%
FY09
1.11%
FY11
0.82%0.71%
1.21%
FY12
Impaired loan ratio of which over 90 days past due
Other impairments
Impairments on L&RDeconsolidated entities
Legacy & OCR
GW impairments
* Istrobanka acquired by and merged with CSOB SK** A subsidiary of CSOB CZ
16
KBC Group
Section 2
4Q 2015 performance of business units
17
BELGIUM BUSINESS UNIT
CFO SERVICES
CRO SERVICES
CORPORATE STAFF
BELGIUMCZECH
REPUBLICINTERNATIONAL
MARKETS
18
Belgium BU (1): net result of 348m EUR
Net result at the Belgium Business Unitamounted to 348m EUR• The quarter under review was characterised by lower
net interest income, a decline in net fee andcommission income, increased trading and fair valueincome, a decrease in realised gains on AFS assets,lower other net income, an excellent combined ratioin non-life insurance, higher sales of life insuranceproducts, seasonally higher operating expenses(including an additional ESFR contribution) andimpairment charges q-o-q
• Loan volumes rose by 1% q-o-q. Customer depositsdecreased by 1% q-o-q
* Non-annualised ** Loans to customers, excluding reverse repos (and bonds)*** Customer deposits, including debt certificates but excluding repos
VOLUME TREND
Total loans ** Of which mortgages Customer deposits*** AuM Life reserves
Volume 88bn 33bn 111bn 194bn 27bn
Growth q-o-q* +1% +1% -1% +5% 0%
Growth y-o-y +3% +3% +5% +13% +1%
348358
528
330
414399398
304
2Q15 3Q15 4Q153Q141Q14 4Q14 1Q152Q14
NET RESULT
Amounts in m EUR
Customer deposit volumes excluding debtcertificates & repos -1% q-o-q and +4% y-o-y
19
Belgium BU (2): slightly lower NII and NIM
Net interest income (691m EUR)• Almost flat q-o-q and down by 9% y-o-y
• Q-o-q stabilisation was driven primarily by lower funding costson term deposits and higher volumes on mortgage &corporate loans fully offset by lower upfront prepayment fees(11m EUR in 4Q15 compared with 13m EUR in 3Q15),increased hedging losses on previously refinanced mortgages,lower reinvestment yields and reduced net interest incomefrom the dealing room
• Decreased y-o-y as sharply lower funding costs on termdeposits, lower rate of interest paid on savings accounts,increase in volumes on current and savings accounts andhigher net interest income on lending activities were morethan offset by lower reinvestment yields, lower prepaymentfees (11m EUR in 4Q15 compared with 51m EUR in 4Q14),increased hedging losses on previously refinanced mortgagesand lower net interest income from the dealing room
• Note that customer deposits excluding debt certificates andrepos increased by 4% y-o-y, while customer loans rose by 3%y-o-y
Net interest margin (1.85%)• Decreased by 1 bp q-o-q and by 22 bps y-o-y due to the
negative impact of lower reinvestment yields, increasedhedging losses on refinanced mortgages and some pressureon commercial loan margins
• KBC lowered the savings account rate by 5 bps (base rate)from 20 bps to 15 bps (of which 5 bps base rate and 10 bpsloyalty premium) from 8 December 2015 onwards
NIM
NII
Amounts in m EUR
535 537 569 589 540 549 531
156 157163 157
151 152 147
534
145
4Q15
69112
3Q15
69416
2Q15
19720714
3Q14
23
4Q14 1Q15
76216
74412
13
1Q14
707
2Q14
70413
4Q15
1.85%
3Q15
1.86%
2Q15
1.96%
1Q15
1.96%
4Q14
2.07%
3Q14
2.01%
2Q14
1.93%
1Q14
1.96%
NII - dealing room income NII - contribution of banking
NII - contribution of insurance
20
Credit margins in Belgium
PRODUCT SPREAD ON CUSTOMER LOAN BOOK, OUTSTANDING
PRODUCT SPREAD ON NEW PRODUCTION
0.2
1.0
1.2
0.8
0.6
0.4
0.0
1.4
1Q144Q13 2Q14 3Q143Q11 3Q122Q12 4Q12 1Q13 3Q132Q13 4Q152Q154Q14 1Q15 3Q154Q11 1Q122Q111Q11
Customer loans
0.8
1.8
1.4
0.4
1.2
0.6
1.0
0.2
1.6
3Q11 4Q12 4Q153Q152Q151Q153Q12 3Q144Q134Q112Q111Q11 4Q142Q121Q12 2Q141Q142Q13 3Q131Q13
Mortgage loansSME and corporate loans
21
Belgium BU (3): lower net F&C income, but positive net inflows
Net fee and commission income (270m EUR)• Decreased by 6% q-o-q, due mainly to the
combination of lower management fees from mutualfunds, lower entry fees from unit-linked lifeinsurance products, lower fees from paymenttransactions and lower fees from credit files andbank guarantees, which was only partly offset byhigher entry fees from mutual funds and higher feesfrom securities transactions
• Fell by 10% y-o-y driven chiefly by lowermanagement fees from mutual funds, lower entryfees from mutual funds and unit-linked life insuranceproducts, lower fees from credit files and bankguarantees and slightly higher commissions paid oninsurance sales, which was only partly offset byhigher fees from payment transactions
Assets under management (194bn EUR)• Went up by 5% q-o-q owing to net inflows (+3%) and
a positive price effect (+2%)
• Rose by 13% y-o-y as a result of net inflows (+8%)and a positive price effect (+4%)
AuM*
F&C
Amounts in bn EUR
319 322 337 348400 406
335
-48-43-40-47-43-40-44 -48
318
275
1Q14
282
2Q14
294
3Q14
301
4Q14
360
1Q15
363
2Q15
287
3Q15
270
4Q15
194185189193
172167160155
3Q152Q15 4Q152Q14 3Q14 4Q14 1Q151Q14
Amounts in m EUR
* The breakdown across the BUs is based on the ‘Assets under Distribution’ in each BU
F&C - contribution of insurance F&C - contribution of banking
22
Belgium BU (4): higher y-o-y non-life sales and excellent combined ratio
Sales of non-life insurance products• Increased by 4% y-o-y driven by premium growth in
the ‘fire’, ‘other damage to property’ and ‘motor’classes and some premium increases
Combined ratio amounted to 90% in FY15, astrong improvement compared with FY14 (FY14was negatively impacted by hailstorms inBelgium)
COMBINED RATIO (NON-LIFE)
Amounts in m EUR
92%87%
FY
94%
9M1H
84%93%
1Q
79%88% 90%
20152014
NON-LIFE SALES (GROSS WRITTEN PREMIUM)
211222
238
328
202218
233
317
4Q14 1Q15 2Q153Q142Q141Q14 4Q153Q15
23
Belgium BU (5): sharply higher life sales and good cross-selling ratios
Sales of life insurance products• Rose by 52% q-o-q, driven entirely by significantly
higher sales of guaranteed interest products,attributable mainly to traditionally higher volumes inpension savings products in 4Q15. On the other hand,lower sales of unit-linked products owing to thefurther shift towards AM products in 4Q15
• Fell by 6% y-o-y driven entirely by significantly lowersales of unit-linked products.
• As a result, guaranteed interest products and unit-linked products accounted for 80% and 20%,respectively, of life insurance sales in 4Q15
Mortgage-related cross-selling ratios• 87.1% for fire insurance
• 76.4% for life insurance
LIFE SALES
Amounts in m EUR
125 142198
152 149 13885
255 234
227285
248205
184
82
327
343
269
2Q15 3Q15 4Q15
409
2Q141Q14
376380
4Q14
397425 437
3Q14 1Q15
Unit-linked productsGuaranteed interest products
MORTGAGE-RELATED CROSS-SELLING RATIOS
49,5
63,7
40
45
50
55
60
65
70
75
80
85
90
Fire insurance Life insurance
87,1%
76,4%
24
The higher q-o-q figures for net gains fromfinancial instruments at fair value were theresult mainly of:• a positive q-o-q change in ALM derivatives (13m
EUR in 4Q15 compared with -1m EUR in 3Q15)
• the higher q-o-q figure was due partly to a positivechange in market, credit and fair value adjustments
• better dealing room income (especially IRS)
Gains realised on AFS assets came to 26mEUR (less gains realised on both shares andbonds in 4Q15 compared with 3Q15)
Other net income amounted to 41m EUR in4Q15, somewhat below the normal run rate
FV GAINS
Amounts in m EUR
-86-63
9159 48 49
84
45
-31-32-10 -1
38
2Q15
7
3Q14 4Q14
17
17
136
-32
51
-15
1Q14
-27
70
-14
3Q151Q15 4Q15
13
2Q14
26
3338
52
2019
33
43
4Q151Q152Q141Q14 2Q154Q143Q14 3Q15
GAINS REALISED ON AFS ASSETS
41
5567
45
6558
104
42
3Q14 4Q151Q14 3Q151Q15 2Q152Q14 4Q14
OTHER NET INCOME
Belgium BU (6): higher FV gains, but lower gains realisedon AFS assets and other net income
Other FV gains M2M ALM derivatives
25
Belgium BU (7): higher operating expenses andimpairments, excellent credit cost ratio
Operating expenses: +3% q-o-q and -3% y-o-y• The q-o-q increase was attributable entirely to higher bank
taxes. Operating expenses without bank tax were roughlyflat q-o-q mainly as lower ICT and facilities expenses werefully offset by higher pension costs and higher marketingexpenses
• The y-o-y decrease was chiefly the result of lower staff andmarketing expenses
• Cost/income ratio: both 50% in 4Q15 and in FY15.Adjusted for specific items, the C/I ratio amounted toroughly 56% in 4Q15 and 53% in FY15
Loan loss provisions amounted to 34m EUR in 4Q15.The q-o-q increase was due chiefly to higherimpairments in corporates and foreign branches.Gross impairments remained low in all segments.Credit cost ratio amounted to 19 bps in FY15 (23 bpsin FY14)
Impaired loans ratio dropped to 3.8%, 2.2% of whichover 90 days past due
Impairment on AFS shares (18m EUR)
ASSET IMPAIRMENT
OPERATING EXPENSES
Amounts in m EUR
518 529 525 559 535 534 540 541
49160
108
4Q143Q14
14539
695
14
573
15
626
544
1Q14 2Q14
13
2Q15
0
584
1Q15 3Q15
540 554
4Q15
52
28
77
65
96
81
3638
1Q14 2Q151Q15 4Q153Q154Q143Q142Q14
Operating expensesBank tax
26
Net result at the Belgium BU
* Difference between net profit at the Belgium Business Unit and the sum of the banking and insurance contribution is accounted for by the rounding up or down of figures
CONTRIBUTION OF BANKING ACTIVITIES TO NET RESULT OF THE BELGIUM BU *
NET RESULT AT THE BELGIUM BU *
Amounts in m EUR
348358
528
330
414399398
304
3Q152Q151Q154Q143Q142Q141Q14 4Q15
288300
429
212
356322312
215
4Q153Q152Q151Q154Q143Q142Q141Q14
63 55 56 4280
49 37
3331 41
24
62
50
33
-12-25-19
38
24
2Q15
99
0
3Q15
5860
-20
1Q14
90
-6
1Q15
117
4Q14
58
-8
3Q14
78
2Q14
86
4Q15
Life resultNon-Life result Non-technical & taxes
CONTRIBUTION OF INSURANCE ACTIVITIES TO NET RESULT OF THE BELGIUM BU *
27
CZECH REPUBLIC BUSINESS UNIT
CFO SERVICES
CRO SERVICES
CORPORATE STAFF
BELGIUMCZECH
REPUBLICINTERNATIONAL
MARKETS
28
Czech Republic BU (1): net result of 119m EUR
Net result at the Czech Republic Business Unit of119m EUR• Q-o-q results were characterised by lower net interest
income, higher net fee and commission income,stable net results from financial instruments, norealised gains on AFS assets, a good combined ratio innon-life insurance and higher sales of life insuranceproducts, higher costs and impairment charges
• Profit contribution from the insurance businessremained limited in comparison to the bankingbusiness
* Non-annualised ** Loans to customers, excluding reverse repos (and bonds)*** Customer deposits, including debt certificates but excluding repos
VOLUME TREND
Excluding FX effect Total loans ** Of which mortgages Customer deposits*** AuM Life reserves
Volume 18bn 8bn 24bn 8.8bn 1.0bn
Growth q-o-q* +2% +2% +3% +4% +7%
Growth y-o-y +8% +9% +6% +19% 0%
NET RESULT
Amounts in m EUR
119
153
127
143
121130
140138
2Q15 3Q151Q154Q143Q142Q141Q14 4Q15
29
Czech Republic BU (2): lower NII and NIM
Net interest income (210m EUR)• Down by 2% q-o-q and flat y-o-y to 210m EUR.
Corrected for FX effects, NII decreased by 2% q-o-q andby 3% y-o-y pro forma
• The pro forma q-o-q decrease was the result primarilyof reduced net interest income from the dealing room,lower reinvestment yields, pressure on lending marginsand lower fees on early repaid corporate loans, whichwere only partly offset by growth in loan volumes.
• Loan volumes up by 8% y-o-y, driven mainly by growthin mortgages and corporate loans and, to a lesserextent, in SME loans
• Customer deposit volumes up by 6% y-o-y
Net interest margin (2.95%)• Fell by 6 bps q-o-q and by 16 bps y-o-y to 2.95%
• The q-o-q decrease was attributable to lowerreinvestment yields and pressure on lending margins
• The y-o-y decrease was the result of a lowerreinvestment yield and pressure on margins for newloans sold, partially offset by several cuts in interestrates on savings accounts during the last year
NIM
NII
Amounts in m EUR
210215208212211211220219
1Q14 2Q14 3Q14 2Q154Q14 3Q151Q15 4Q15
2.95%
4Q15
3.20%3.00%
3.29%
1Q153Q142Q14
3.01%3.16%3.11%
2Q154Q14 3Q15
3.12%
1Q14
30
Czech Republic BU (3): higher net F&C income andpositive net inflows
Net fee and commission income (52m EUR)• Increased by 6% q-o-q and by 2% y-o-y (or +6% q-o-q
and -1% y-o-y pro forma, adjusted to take account ofFX effect)
• The pro forma q-o-q increase was the result of higherfees from payment services (seasonal effect ofChristmas and success of contactless cards), highermanagement fees and higher fees from securities,partly offset by lower fees from credit files and bankguarantees and lower entry fees from mutual funds
• The pro forma y-o-y decrease was attributable chieflyto lower entry fees from mutual funds and higher feespaid to the Czech Post
Assets under management (8.8bn EUR)• Went up by 4% q-o-q to roughly 8.8bn EUR, as a result
of a 2% increase in net inflows and a positive priceeffect (+2%). Net sales of balanced funds and CPPIproducts in particular were good
• Y-o-y, assets under management rose by 19%, drivenby net inflows (+12%) and a positive price effect (+7%)
AuM*
F&C
Amounts in bn EUR
Amounts in m EUR
524950505150
4845
4Q151Q154Q14 2Q152Q141Q14 3Q14 3Q15
4Q14
6.77.1
1Q15
8.5
3Q14
7.4
3Q151Q14
6.4
2Q152Q14
8.38.28.8
4Q15
* The breakdown across the BUs is based on the ‘Assets under Distribution’ in each BU
31
Czech Republic BU (4): higher premium income andgood combined ratio
Insurance premium income (gross earnedpremium) stood at 142m EUR• Non-life premium income (47m) rose by 6% y-o-y
excluding FX effect, due mainly to improved retail (inmotor and households businesses) and corporatesales
• Life premium income (95m) went up by 24% q-o-qand by 154% y-o-y, excluding FX effect. Growthmainly in unit-linked single premiums due tointensified product campaigns
Combined ratio: 94% in FY15, unchanged inrelation to last year
Cross-selling ratios: increased commercial focusand sales activities helped to improve demandfor property insurance combined with amortgage
COMBINED RATIO (NON-LIFE)
PREMIUM INCOME (GROSS EARNED PREMIUM)
39 41 42 43 41 44 45 47
32 41 51 37 30 41
9576
82
2Q14
71
4Q152Q15
121
1Q15
142
3Q15
85
3Q14
93
4Q14
80
1Q14
71
1Q FY
93%94%
9M
95%
1H
94%94% 94%96% 94%
20152014
Non-Life premium incomeLife premium income
CROSS-SELLING RATIOS
Mortg. & prop. Mortg. & life risk Cons. Fin. & life risk
2015
50%
2013
39%36%47%
2014
55%
2013
38%37%
59%
20122012
33%
2015 2014 20152012
48%
2014
60% 68%
2013
32
Czech Republic BU (5): higher operating expenses andimpairments, excellent credit cost ratio
Operating expenses (140m EUR)• Rose by 19% q-o-q and by 4% y-o-y, excluding FX effect
• Excluding FX effect and bank tax, operating expensesincreased by 11% q-o-q and by 5% y-o-y
• The q-o-q increase excluding FX effect and bank taxwas due mainly to traditionally higher marketingexpenses, professional fees and ICT expenses (thelatter due to a gradual acceleration of (strategic)projects execution) and restructuring charges
• The y-o-y decrease excluding FX effect and bank taxwas attributable primarily to increased IT expenses andrestructuring charges
• Cost/income ratio at 52% in 4Q15 and 48% in FY15
Impairments on L&R increased q-o-q due mainlyto higher impairments on SMEs and the extremelylow level in 3Q15
Impairment of 4m EUR on AFS shares and 2m ongoodwill
Credit cost ratio amounted to 0.18% in FY15
Impaired loans ratio dropped to 3.4%, 2.5% of which over 90 days past due
ASSET IMPAIRMENT
OPERATING EXPENSES
137 139 135147 141 140
159142
201458
4Q14
156
99
3Q14
144
9
2Q14
148
1Q14 1Q15
161
10
150
2Q15
-2
140
3Q15
7
166
4Q15
20
4
15
2
19
14
22
4Q154Q141Q14 2Q14 3Q14 1Q15 2Q15 3Q15
2011 2012 2013 2014 2015
CCR 0.37% 0.31% 0.26% 0.18% 0.18%
Bank tax Operating expenses
33
INTERNATIONAL MARKETS BUSINESS UNIT
CFO SERVICES
CRO SERVICES
CORPORATE STAFF
BELGIUMCZECH
REPUBLICINTERNATIONAL
MARKETS
34
International Markets BU (1): net result of 61m EUR in 4Q15 and245m in FY15. Profitability target more than achieved
* Non-annualised ** Loans to customers, excluding reverse repos (and bonds)*** Customer deposits, including debt certificates but excluding repos
VOLUME TREND
Total loans ** Of which mortgages Customer deposits*** AuM Life reserves
Volume 21bn 14bn 17bn 6.2bn 0.6bn
Growth q-o-q* 0% 0% +4% -3% +1%
Growth y-o-y 0% +1% +15% +2% +8%
NET RESULT
Amounts in m EUR
61
92
68
24
-7
28
-175
-28
1Q14 2Q14 3Q14 4Q152Q15 3Q151Q154Q14
Net result: 61m EUR, despite 28m EUR bank taxes• Profit breakdown for International Markets: 14m EUR for
Slovakia, 42m EUR for Hungary, 3m EUR for Bulgaria and3m EUR for Ireland.
• Q-o-q results were characterised by slightly higher netinterest income, stable net fee and commission income,lower result from financial instruments at fair value, norealised gains on AFS assets, higher non-life insurancesales and lower life insurance sales, a decrease in net otherincome, higher costs and loan loss impairment charges
35
International Markets BU (2): organic growth
The total loan book remained unchanged both q-o-q and y-o-y• On a y-o-y basis, the 4% decrease in Ireland (matured and impaired mortgage loans surpassed new production + deleveraging of the
corporate loan portfolio) and 7% decrease in Hungary (due to large repayments within the Corporate portfolio) were offset entirely bythe increases of 16% in Slovakia (due mainly to the continuously increasing mortgage portfolio) and 9% in Bulgaria
Total deposits were up by 4% q-o-q and by 15% y-o-y• The 4% q-o-q increase was accounted for chiefly by an increase of 8% in Hungary (especially on current accounts in retail and SME,
driven mainly by the low interest rate environment and K&Hs successful client acquisition strategy), of 3% in Slovakia (primarily incurrent accounts and corporates) and of 4% in Bulgaria
• The y-o-y rise of 15% was due mainly to the successful retail deposit campaign in Ireland. Deposits also grew solidly in all the othercountries (Slovakia, Hungary and Bulgaria)
* Organic growth excluding FX impact; q-o-q figures are non-annualised. Loan and mortgage figures after impairment charges
ORGANIC GROWTH*
TOTAL LOANS MORTGAGES DEPOSITS
q-o-q y-o-y q-o-q y-o-y q-o-q y-o-y
IRE -1% -4% -1% -2% +1% +26%
SL +4% +16% +5% +15% +3% +8%
HU -1% -7% 0% +3% +8% +12%
BG +3% +9% 0% +1% +4% +15%
TOTAL 0% 0% 0% +1% +4% +15%
36
International Markets BU (3): higher NII, despite lowerNIM
Net interest income (181m EUR)• Rose by 1% q-o-q and by 7% y-o-y
• The q-o-q increase was driven entirely by Ireland(lower allocated liquidity and funding costs)
• The y-o-y rise was attributable mainly to Ireland(lower allocated liquidity and funding costs) andSlovakia (consolidation of VB Leasing as of 3Q15 andgrowth of lending volumes), which more than offseta decrease in Hungary (lower reinvestment yield andsome Curia decisions, like for instance theconversion of FX mortgages)
Net interest margin (2.50%)• Down by 6 bps q-o-q and up by 6 bps y-o-y
• The q-o-q decrease was accounted for entirely bySlovakia and Bulgaria as a result of reduced lendingmargins
• The y-o-y increase was attributable entirely to aconsiderable rise in NIM in Ireland (mainly as a resultof lower allocated liquidity and funding costs)
NIM
NII
Amounts in m EUR
181180178172169
175173160
4Q14 1Q15 2Q15 3Q153Q142Q141Q14 4Q15
2.26%
2.56%
2Q15 3Q152Q14
2.60%2.50%
1Q14 4Q14
2.46% 2.53%2.44%
1Q153Q14 4Q15
2.50%
37
International Markets BU (4): stable net F&C income
Net fee and commission income (51m EUR)• Flat q-o-q and down by 4% y-o-y
• The q-o-q stabilisation was driven primarily byhigher fees from payment services in Hungaryentirely offset by higher commissions paid oninsurance sales in Bulgaria and higher fees paid onbanking services in Ireland
• The y-o-y decrease was driven mainly by:o lower fees from credit files and bank guarantees
and somewhat lower fees from assetmanagement in Slovakia (despite higher feeincome from leasing)
o higher commissions paid on insurance sales inBulgaria
o higher fees paid on banking services in Ireland
Assets under management (6.2bn EUR)• Decreased by 3% q-o-q, as a result of net outflows
(-4%), partly offset by a positive price effect (+1%)
• Y-o-y, assets under management rose by 2%, duefully to positive price effects
AuM*
F&C
Amounts in bn EUR
Amounts in m EUR
515153
505454
5149
1Q14 4Q152Q14 3Q154Q143Q14 2Q151Q15
6.2
4Q15
5.8 6.0
2Q14 4Q14
5.5
3Q151Q14
6.1
3Q14 1Q15
6.8 6.76.4
2Q15
* The breakdown across the BUs is based on the ‘Assets under Distribution’ in each BU
38
International Markets BU (5): lower premium incomeand good combined ratio
Insurance premium income (gross earnedpremium) stood at 67m EUR• Non-life premium income (46m) rose by 18% y-o-y as
a result of:o improved sales in motor retail in Hungaryo good performance in MTPL and home insurance in
Slovakiao good performance in casco and motor retail in
Bulgaria
• Life premium income (21m)o fell by 21% q-o-q due chiefly to lower unit-linked
single premiums in Slovakia and a drop inguaranteed interest products in Bulgaria (as 3Q15was very strong)
o rose by 10% y-o-y driven mainly by higher unit-linked single premiums in Slovakia
Combined ratio at a good 95% in FY15. Thecombined ratio for FY15 breaks down into 97%for Hungary, 88% for Slovakia and 97% forBulgaria
COMBINED RATIO (NON-LIFE)
PREMIUM INCOME(GROSS EARNED PREMIUM)
Amounts in m EUR
37 38 39 39 39 41 43
22 22 21 19 23 1927
46
21
60
2Q14 3Q15 4Q15
6770
4Q143Q14
58 6062
2Q151Q15
60
1Q14
59
FY9M
96%
1Q
88%95%93% 95%
1H
97%89%
95%
2014 2015
Life premium income Non-Life premium income
39
International Markets BU (6): higher operating expensesand impairments, excellent credit cost ratio
Operating expenses (184m EUR)• Rose by 8% q-o-q and fell by 4% y-o-y
• Opex without bank tax rose by 6% q-o-q driven chiefly by Hungary(higher staff and ICT expenses) and Ireland (higher generaladministrative expenses)
• The 9% y-o-y decrease of opex without bank tax was driven by:o Hungary, as 4Q14 was impacted by one-off expenseso Lower ICT expenses in Slovakia
• C/I ratio stood at 65% in 4Q15 and 66% in FY15. Adjusted forspecific items, the C/I ratio amounted to 71% in 4Q15 and 66% inFY15
Impairments on L&R (26m EUR)• Rose q-o-q owing mainly to Ireland, Slovakia (one large corporate
file) and Hungary (impairments on real estate in 4Q15 and write-backs in 3Q15)
• Fell sharply y-o-y driven mainly by Ireland (16m EUR in 4Q15compared with 41m EUR in 4Q14) and Hungary (as 4Q14 wasimpacted by higher impairments on some large corporate files)
Credit cost ratio of 0.32% in FY15
Impaired loans ratio dropped to 29.8%, of which 16.0% over 90 days past due
ASSET IMPAIRMENT
OPERATING EXPENSES
Amounts in m EUR
141 140 142171
148 145 148
78
25 24
20 79
25 23
156
28165
2Q14
166
3Q141Q14 3Q152Q15
171
219
184
4Q15
226
191
1Q154Q14
170
28
12
28
16
72
63
84
64
1Q14 2Q14 4Q14 1Q15 2Q153Q14 3Q15 4Q15
Loan book
2011CCR
2012CCR
2013CCR
2014CCR
2015CCR
IM BU 25bn 2.26% 4.48% 1.06% 0.32%
- Ireland- Hungary- Slovakia- Bulgaria
14bn5bn6bn1bn
3.01%4.38%0.25%
14.73%
3.34%0.78%0.25%0.94%
6.72%1.50%0.60%1.19%
1.33%0.94%0.36%1.30%
0.34%0.12%0.32%1.21%
Bank tax Operating expenses
40
Ireland (1): already profitable in FY15
Irish economic growth has moved onto a stronger trajectory, with GDPgrowth of about 7% in 2015
Improvement in domestic spending supporting jobs growth, which
reduced unemployment to 8.8% at end 2015
Economic conditions supportive of solid Irish housing market withrecovery now becoming established outside Dublin
Customer Deposits (Retail & Corporate) net inflows of 0.1bn EUR in 4Q15,resulting in a deposit portfolio of 5.1bn EUR (compared with 5.0bn EUR in3Q15). Full year growth in 2015 of Customer Deposits amounted to 27%y-o-y
Loan loss provisions amounted to 16m EUR in 4Q15 compared to 9m EURin 3Q15 (increase driven by model adjustments). Coverage ratio increasedfrom 40% in 3Q15 to 41% in 4Q15
Looking forward, we are maintaining our guidance for Ireland, namely:
• continued profitability on an annual basis
• loan loss provisions at the lower end of the 50m-100m EUR range forFY16
LOAN PORTFOLIO €
OUT-STANDING
€
IMPAIRED LOANS
€
IMPAIRED LOANS PD
10-12
SPECIFIC PROVISIONS
€
IMPAIRED LOANS
PD 10-12 COVERAGE
Owner occupied mortgages
9.1bn 3.1bn 34.6% 1.0bn 31%
Buy to let mortgages
2.6bn 1.8bn 68.4% 0.7bn 38%
SME /corporate 1.1bn 0.7bn 64.6% 0.4bn 61%
Real estate- Investment- Development
0.9bn0.3bn
0.7bn0.3bn
77.9%100%
0.4bn0.2bn
52%84%
Total 13.9bn 6.6bn 47.3% 2.7bn 41%
The Impaired portion of loans increased significantly in 4Q13 due to the reassessment of the loan book. KBC’s definition of impaired loans includes PD 10-12. PD 10 is considered as unlikely to pay exposure.
PROPORTION OF HIGH RISK AND IMPAIRED LOANS
7.2%20.1%
30.9%
52.1%47.0%
High Risk Performing (PD 8-9 probability of Default >6.4%)
Impaired Loan (PD 10-12)
5.4%
52.6%50.2%
4.7%8.2%
52.0%
10.2%
51.3% 50.3%
8.4%8.2% 9.2%
48.7%
9.5%
47.3%
41
Retail portfolio Impaired portfolio fell by roughly 0.2bn EUR q-o-q due to a
combination of property sales and improvement in the portfolioperformance. This was in line with previous quarter (reduction of0.2bn EUR q-o-q and 0.7bn EUR y-o-y)
Coverage ratio for impaired loans increased to 34.4% in 4Q15 (from 33.0% in 3Q15)
Overall exposure has decreased due to a reduction of the impaired book, partly offset by new mortgage production
Ireland (2): Portfolio analysis
Corporate loan portfolio Impaired portfolio has reduced by roughly 50m EUR q-o-q.
Reduction driven mainly by continued deleveraging of theportfolio (reduction of 0.2bn EUR y-o-y)
Coverage ratio for impaired loans has increased to 61.8% in4Q15 (from 60.9% in 3Q15)
Overall exposure has dropped by 0.4bn EUR y-o-y
‘Forborne’ loans (in line with EBA Technical Standards) comprise loans on a live restructure or continuing
to serve a probation period post-restructure/cure to Performing.
4Q15 Retail Portfolio
PD Exposure Impairment Cover %
PD 1-8 5,922 25 0.4%
Of which non Forborne 5,873
Of which Forborne 49
PD 9 838 42 5.0%
Of which non Forborne 235
Of which Forborne 604
PD 10 2,733 620 22.7%
PD 11 1,455 539 37.0%
PD 12 728 535 73.5%
TOTAL PD1-12 11,676 1,759
Specific Impairment/(PD 10-12) 34.4%
Pe
rfo
rmin
gIm
pa
ire
d
4Q15 Corporate Loan Portfolio
PD Exposure Impairment Cover %
PD 1-8 541 4 0.8%
PD 9 45 5 11.8%
PD 10 560 211 37.6%
PD 11 335 195 58.2%
PD 12 770 624 81.0%
TOTAL PD1-12 2,251 1,040
Specific Impairment/(PD 10-12) 61.8%
Impa
ired
Perf
.
42
GROUP CENTRE
CFO SERVICES
CRO SERVICES
CORPORATE STAFF
BELGIUMCZECH
REPUBLICINTERNATIONAL
MARKETS
43
Group Centre: net result of 334m EUR
Net result: 334m EUR 4Q15 was impacted by a gain of 765m EUR as a result of the
liquidation of KBC Financial Holding, partly offset by 341m EURgoodwill impairments
The net result for the Group Centre comprises the results comingfrom activities and/or decisions specifically made for grouppurposes (see table below for components)
The q-o-q deterioration pro forma* was attributable mainly to:o An increase of 48m EUR in operating expenses in 4Q15 due
partly to the traditionally seasonal effect in 4Q15 and thedelayed partial shift of the benefit of low opex in 3Q15 atGroup Centre to the Business Units
o 25m EUR impairments on ‘other’ (of which 20m EUR on theHungarian Data Center)
NET RESULT
Amounts in m EUR
-2
-57-54-29
-72 -90
1353
334
3Q15 4Q15
51
4Q141Q14 2Q14
-2
3Q14 2Q151Q15
-67
5
-341
765
BREAKDOWN OF NET RESULT AT GROUP CENTRE
1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15
Group item (ongoing business) -81 -52 -48 -31 11 -36 -18 -422
- Operating expenses of group activities -22 -19 -7 -26 -19 -15 0 -62
- Capital and treasury management -38 -11 -1 4 5 7 0 0
o/w net subordinated debt cost -39 -26 -9 -9 -9 -10 -9 -9
- Holding of participations -22 -25 -34 -17 -17 -26 -18 -15
o/w net funding cost of participations -10 -11 -11 -8 -7 -7 -7 -6
- Other -1 4 -4 8 41 -2 0 -346
Ongoing results of divestments and companies in run-down 6 -8 -17 -4 2 -22 16 756
Legacy & OCR 10 29 114 -20 - - - -
Total net result at GC -67 -29 51 -54 13 -57 -2 334
Group CentreDeconsolidated entities
GW impairmentsImpact KBC FH
* Excluding the gain on KBC FH and the goodwill impairments
44
NET PROFIT – BELGIUM NET PROFIT – CZECH REPUBLIC
296
377414
348
1,216
2015
1,564
2014
1,516
1,102
2013
1,570
1,193
2012
1,360
1,064
FY15 ROAC: 26%
Amounts in m EUR
467 435 408 423
114119 121 119
2015
542
2014
528
2013
554
2012
581FY15 ROAC: 37%
NET PROFIT –INTERNATIONAL MARKETS
-731
-242
-122
184
-7-175
-260-182
2013 2014
245
2012
-853
61
-18
2015
FY15 ROAC: 12%
95 105
174
49 34
58
-41
38
232
2014
-3
2015
144
2013
139
2012
NET PROFIT – INTERNATIONAL MARKETS EXCL. IRELAND
Overview of results based on business units
9M4Q 4Q 9M
9M4Q 9M4Q
FY15 ROAC: 18%
45
KBC Group
Section 3
Strong solvency andsolid liquidity
46
Strong capital position
Phased-in Basel 3 CET1 ratio at KBC Group (Danish Compr)
10.25% regulatoryminimum
1.1%
9.6%
1.1%
2.2%
12.9% 13.2%
1Q14
1.1%
2.2%
14.4%
2.2%
9.9%
1.2%
1H14 FY14
11.0%
2.3%
1.1%
9M14
14.0%
10.6%
2.3%
11.4%
9M15
2.4%
1.2%
17.2%
13.3% 13.7%
14.7%2.4%
1.2%
16.9%
1Q15 1H15 FY15
15.2%
YES Phased-in B3 CET1 ratio w/o YES and penalty on YESPenalty on YES
Common equity ratio (B3 phased-in) of15.2% based on the Danish Compromise atend 2015, which clearly exceeds the newminimum capital requirements set by the ECB(9.75%) and the NBB (0.5%)*, i.e. anaggregate 10.25% for 2016
* As announced by the NBB the systemic buffer (CET1 phased-in of 0.5% in 2016 under the Danish Compromise) will gradually increase over a 3-year period, reaching 1.5% in 2018
Fully loaded Basel 3 CET1 ratio at KBC Group (Danish Compr)
11.25% pro forma regulatory minimum
1.1%
9.0%
1.1%
2.1%
12.2% 12.9%
1Q14
1.1%
2.1%
14.3%
2.2%
9.7%
1.1%
1H14 FY14
11.0%
2.2%
1.1%
9M14
13.7%
10.4%
2.2%
11.7%
9M15
2.3%
1.2%
17.4%
13.2% 14.0%
14.9%2.3%
1.2%
16.7%
1Q15 1H15 FY15
14.9%
YES Fully loaded B3 CET1 ratio w/o YES and penalty on YESPenalty on YES
A pro forma fully loaded common equity ratiotranslation to 11.25% was clearly exceededwith a fully loaded B3 common equity ratioof 14.9% based on the Danish Compromise atend 2015
47
Fully loaded Basel 3 leverage ratio
Fully loaded B3 leverage ratio, based on thecurrent CRR legislation (which was adaptedduring 4Q14):• 5.4% at KBC Bank consolidated level
• 6.3% at KBC Group level
9M14
4.8%5.1%
1H151Q15
4.9% 4.8%5.0%
FY14 FY159M15
5.4%
Fully loaded Basel 3 leverage ratio at KBC Bank
Fully loaded Basel 3 leverage ratio at KBC Group
1H15
0.8%
5.6%
1Q15
0.4%
9M15
0.4%
5.4%
0.8%
6.9%6.3%
6.7%
FY15
6.3%
0.4%
0.9%
6.4%
0.4%
FY14
6.4%
5.1%
0.9%0.9%
4.7% 5.2%
0.4%
9M14
6.0%
FL B3 leverage ratio excl. YES and penalty on YESPenalty on YES YES
48
KBC maintains a minimum total capital ratio of 17%*
• Minimum CET1 target of11.25% fully loaded (SREPof 9.75% and DomesticSIFI buffer of 1.50% fullyloaded)
• AT1 of 1.5%
• Minimum T2 target of 2%
• Minimum total capital ratio of 17.0%
Total capital ratioof 19.8% phased-in
11.25%
1.57%
2.57%
14.87%
1.66% AT1
2.99% T2
2017e fully loaded
1.50% AT1
2.25% additionalcapital
2.00% T2
2015 phased-in
15.16% CET1
2015 fully loaded
Total capital ratioof no less than 17.0%
fully loaded
Will be filled up with T2, depending on the actual CET1
position
* Basel 3, Danish compromise
Total capital ratioof 19.0% fully loaded
49
Solid liquidity position (1)
KBC Bank continues to have a strong retail/mid-cap deposit base in its core markets – resulting in a stablefunding mix with a significant portion of the funding attracted from core customer segments & markets
64%70% 69% 73% 75% 73% 73%
8%
8%9%
9% 8% 9% 8%8%
7%7%
8%
7%
7%
8%8%10%9%5%5%
5%4%6%8%
2%
2%3%
FY12 FY14FY13
3%
2%
3%
2%3%
FY09 FY11
0%
3%3%
3% 100%
FY15FY10
Funding from customers
Total equity
Debt issues placed with institutional investors
Net secured funding
Net unsecured interbank funding
Certificates of deposit
21%
7%1%
71%
Government and PSE
Debt issues in retail network
Mid-cap
Retail and SME
73% customer
driven
50
KBC maintains a solid liquidity position, given that:
• Available liquid assets are more than 3.5 times theamount of the net recourse on short-term wholesalefunding
• Funding from non-wholesale markets is stable fundingfrom core-customer segments in core markets
NSFR at 121% and LCR at 127% by the end of FY15
• Both ratios were well above the minimum target of at least105%, in compliance with the implementation of Basel 3liquidity requirements
Solid liquidity position (2)
1 Liquidity coverage ratio (LCR) is based on the Delegated Act requirements, while the NetStable Funding Ratio (NSFR) is based on KBC’s interpretation of current Basel Committeeguidance
Ratios FY14 FY15 Target
NSFR1 123% 121% >105%
LCR1 120% 127% >105%
Short term unsecured funding KBC Bank vs Liquid assets as of end December 2015 (bn EUR)
* Graphs are based on Note 18 of KBC’s quarterly report, except for the ‘available liquid assets’ and‘liquid assets coverage’, which are based on the KBC Group Treasury Management Report
(*)
17,7 18,4 18,5 17,4 15,6
59,1 60,965,0
62,958,5
333%
332%
352%362%
376%
4Q14 1Q15 2Q15 3Q15 4Q15Net Short Term Funding Available Liquid Assets Liquid Assets Coverage
51
KBC Group
Section 4
4Q 2015 wrap up
52
4Q 2015 wrap up
Strong commercial bank-insurance results in our core countries
Successful underlying earnings track record
Solid capital and robust liquidity position
53
KBC Group
Section 5
FY 2015 key takeaways
54
FY 2015 key takeaways for KBC Group
STRONG BUSINESS PERFORMANCE IN FY15Good net result of 2,639m EUR in FY15, impacted by a gain of 765m EUR as a result of the liquidation of KBC Financial Holding, partly offset by344m EUR goodwill impairments.
Excluding these two items, net result amounted to 2,218m EUR in FY15:o Good commercial bank-insurance franchises in our core markets and core activitieso Y-o-y increase in customer loan and deposit volumes in most of our core countries o Slightly higher net interest income, despite pressure on net interest margino Net fee and commission income increased by 7% y-o-y; AuM increased by 12% y-o-yo Higher net gains from financial instruments at fair value (excluding impact KBC FH), realised AFS gains and net other incomeo Excellent combined ratio (91% in FY15). Increase in sales of non-life insurance products, but decline in sales of life insurance productso Cost/income ratio (55% in FY15) adjusted for specific items (one of which was the impact of the liquidation of KBC FH) o Excellent level of loan loss provisions. Loan loss provisions in Ireland amounted to 48m EUR in FY15, fully in line with guidance (lower end of
the 50m-100m EUR range). We are maintaining our guidance for Ireland, namely the lower end of the 50m-100m EUR range for FY16
SOLID CAPITAL AND ROBUST LIQUIDITY POSITIONSo Common equity ratio (B3 phased-in) of 15.2% based on the Danish Compromise at end 2015, which clearly exceeds the new minimum capital
requirements set by the ECB (9.75%) and the NBB (0.5%), i.e. an aggregate 10.25% for 2016. The B3 fully loaded common equity ratio stood at14.9% based on the Danish Compromise at end 2015
o At the end of 2015, KBC repaid the full outstanding tranche of 2bn EUR of remaining state aid plus a penalty of 1bn EUR to the Flemish RegionalGovernment, well ahead of the official deadline of 2020.
o Fully loaded B3 leverage ratio, based on current CRR legislation, amounted to 6.3% at KBC Groupo Continued strong liquidity position (NSFR at 121% and LCR at 127%) at end 2015
DIVIDEND PROPOSAL:o As guided, no dividend will be proposed to the AGM for the 2015 accounting yearo As of the 2016 accounting year, the target for the dividend payout ratio (including the coupon paid on AT1) is at least 50%
1. Any dividend payment will be subject to the usual approval of the regulator
55
Looking forward to 2016
Looking forward, management envisages:
• Continued stable and solid returns for the Belgium & Czech Republic Business Units
• With 245m EUR profit in FY15, the International Markets BU more than achieved its profitability target, whichwas to become at least profitable as of FY15
• As per guidance already issued, profitability in Ireland expected to continue for the FY16…
• …moreover, we are maintaining our guidance on impairments for Ireland, namely the lower end of the50m-100m EUR range for FY16
• A phased-in B3 common equity ratio of minimum 10.25% for 2016
• LCR and NSFR of at least 105%
• Dividend payout ratio (including the coupon paid on AT1) ≥ 50% as of FY2016*
* Subject to the approval of the General Meeting of Shareholders
56
KBC Group
Annex 1
FY 2015 performance of KBC Group
57Amounts in m EUR
NET RESULT
765
-344
2,2181,756
2014 2015
61,762
2,639
Net result of 2,639m EUR in 2015 increased by 50% y-o-y
• Net result was positively impacted by a one-off P&L gain of 765mEUR as a result of the liquidation of KBC Financial Holding, partlyoffset by 344m EUR goodwill impairments
• Excluding these items as mentioned above, net result in 2015increased by 26% y-o-y to 2.2bn EUR, mainly as a result of:
o High quality revenue generation (slightly higher net interestincome and 7% higher net fee & commission income), next tolower net result from FIFV, higher realised AFS gains, higher netother income and higher result from non-life insurance afterreinsurance
o Strict cost control excluding bank taxes. Sharply higher banktaxes, partly due to contributions to the new European SingleResolution Fund
o Lower impairments, despite 2014 benefited from a largerelease of impairment on the participation in ADB and itsreconsolidationDeconsolidated entitiesGW impairments
Impact KBC FH
+50%
FY 2015 net result rose by 50% y-o-y to 2,639m EUR
+26%
58
Net interest income• On a comparable basis (excluding deconsolidated entities), net
interest income rose by 1% y-o-y, despite lower reinvestmentyields and a shift of savings to mutual funds
• NII contribution of banking activities rose by 2% y-o-y, whileNII contribution of insurance activities fell by 6% y-o-y
• On a comparable basis, loan volumes increased by 3% y-o-y,as an increase of 8% y-o-y in the Czech Republic BU and 3%y-o-y in the Belgium BU was only partly offset by a decrease of34% y-o-y in the Group Centre
• Deposit volumes also rose by 5% y-o-y on a comparable basis:the y-o-y increases in the Belgium BU (+5%), in the CzechRepublic BU (+6%) and in the International Markets BU (+15%)were partly offset by a 17% decrease in the Group Centre(mainly due to KBC Ifima reimbursements)
Net interest margin (2.02%)• Decreased by 6 bps y-o-y• Lower reinvestment yields and increased hedging losses on
previously refinanced mortgages were only partly offset byrate cuts on savings accounts, higher margins on refinancingsand lower funding costs
NIM
NII
2015
2.02%
2014
2.08%
Amounts in m EUR
636675771
2014
49
-14
4,308
3,511
2015
87
4,311
3,597
+0%
-6bps
NII - dealing room
Deconsolidated entities
NII - insurance contribution
NII - contribution of holding-company /group
NII - banking contribution
+2%
-6%
* Loans to customers, excluding reverse repos (and not including bonds)** Customer deposits, including debt certificates but excluding repos. Please be aware of the significant impact of calling most of the hybrid tier-1 instruments and maturing wholesale debt
VOLUME TRENDExcluding FX effect Total loans * Of which mortgages Customer deposits** AuM Life reserves
Volume 128bn 55bn 162bn 209bn 28bn
Growth y/y +3% +3% +5% +12% +1%
Customer deposit volumes excludingdebt certificates & repos +6% y-o-y
Net interest income slightly up, net interest margin under pressure
59
Strong net fee and commission income and AUM
Strong net fee and commission income• Increased by 7% y-o-y excluding deconsolidated
entities
• This increase was driven mainly by the BelgiumBusiness Unit (+11% y-o-y) owing to highermanagement fees on mutual funds and increasedfees from credit files and bank guarantees(benefitting from the refinancing of mortgageloans), only partly offset by higher commissionspaid on insurance sales and lower entry fees fromunit-linked life insurance products
Assets under management (209bn EUR)• Rose by 12% y-o-y owing to net inflows (+8%) and
a positive price effect (+4%)
Amounts in m EUR
AUM
F&C
-262-247
1,945
1,678
-5
1,573
2015
8
2014
1,814
-2
+7%
209186
20152014
+12%
F&C - deconsolided entities
F&C - banking contributionF&C - contribution of holding-company/group
F&C - insurance contribution
60
Higher non-life insurance sales and excellent combined ratio
Sales of non-life insurance products• Up by 5% y-o-y on a comparable basis mainly
thanks to a good commercial performance in allmajor product lines in our core markets
The non-life combined ratio at FY15 stood atan excellent 91%, a strong improvementcompared to FY14 (as FY14 was negativelyimpacted by hailstorms in Belgium)
Amounts in m EUR
NON-LIFE SALES (GROSS WRITTEN PREMIUM)
1,2821,342
2014 2015
+5%
COMBINED RATIO (NON-LIFE)
FY9M
94%86%
93% 89%82%
89%
1H1Q
93% 91%
20152014
61
Lower life insurance sales, but higher VNB
Sales of life insurance products• Down by 5% y-o-y on a comparable basis
• The decline in sales of unit-linked products wasattributable mainly to the small number of newlylaunched tranches/campaigns, the insurance tax and ashift towards AM products (all factors occurring in theBelgium Business Unit). Furthermore, sales ofguaranteed interest products decreased y-o-y as aresult of the low rate of guaranteed interest
• Sales of unit-linked products accounted for just 40% oftotal life insurance sales
VNB• Rose by 23% y-o-y to 116m EUR due to the switch in
sales to more profitable products (e.g. mortgage-linked insurance)
LIFE SALES
Amounts in m EUR
785 722
1,107
2014
1,8921,793
1,071
2015
Unit-linked productsGuaranteed interest products
VNB (Life)*
0
20
40
60
80
100
120
20%
0%
15
5
25
10
30
4.8%
2014 restated**
116.4
6.1%
94.4
2015
VNB/PVNBP (%)VNB (m EUR)
* Around 46% of the total VNB is generated through the inclusion of the expected future profits arising from KBC Asset Management and KBC Bank** VNB of 2014 has been restated because of the switch to solvency 2 capital and the full inclusion of intragroup banking and asset management income from KBC Insurance Belgium and CSOB Poj CZ• VNB = Value of New Business = present value of all future profits attributable to the shareholders from the new life insurance policies written during the year• VNB/PVNBP = VNB at point of sale compared with the Present Value of New Business Premiums. This ratio reflects the margin earned on total premiums
-5%
62
Lower FV gains, but higher gains realised on AFS assets and other net income
The lower y-o-y figure for net gains fromfinancial instruments at fair value wasattributable entirely to the impact of theliquidation of KBC FH. Note a sharply positivechange in ALM derivatives (101m EUR in FY15compared with -201m EUR in FY14)
Gains realised on AFS assets came to 190mEUR (mainly on Belgian AFS assets)
Other net income amounted to a high 297mEUR in FY15, higher than the normal run rateof roughly 200m EUR due to, among otherthings, the settlement of old legal files, realestate gains, a release from the previouslybooked Curia provision and from (previouslyannounced) divestments in the Group Centre
FV GAINS
Amounts in m EUR
GAINS REALISED ON AFS ASSETS
OTHER NET INCOME
-201 -156
391269
101
37
227
2014
214
2015
190
150
2014 2015
297
94
20152014
-6%
+27%
+216%
Liquidation KBC FH Legacy & OCR M2M ALM derivatives Other FV gains
63
Operating expenses up, but good cost/income ratio
Cost/income ratio (banking) at 55% in FY15adjusted for specific items (one of which was theimpact of the liquidation of KBC FH)
• Operating expenses increased by 2% y-o-y due mainlyto:o higher bank tax (+23% y-o-y to 417m EUR, partly due
to the contributions to the new European SingleResolution Fund)
o higher pension costs in Belgiumo higher ICT investments into the strategic programme
of KBC Group (digitalisation, mainly in Belgium andthe Czech Republic)
OPERATING EXPENSES
Amounts in m EUR
4173394326
2015
3,890
3,473
2014
3,818
3,410
Opex
Legacy & OCR
Deconsolidated entities
Bank tax
+23%
+2%
64
Higher impairment charges, but sharply improved credit cost and impaired loans ratio
Significantly higher impairment charges• Total impairments rose by 48% y-o-y due entirely to
goodwill impairments
• Loan loss provisions decreased by 44% y-o-y to 323mEUR, mainly thanks to Ireland (198m EUR in FY14compared with 48m EUR in FY15), Group Centre andHungary
The credit cost ratio sharply improved from 0.42%in FY14 to 0.23% in FY15. The credit cost ratioimproved in each business unit, except for theCzech Republic Business Unit (which stabilised y-o-yat a low level of 0.18%)
The impaired loans ratio dropped to 8.6%, of which4.8% over 90 days past due
ASSET IMPAIRMENT
IMPAIRED LOANS RATIO
CCR RATIO
FY13 FY15
0.82%
0.23%
FY11
0.42%
0.91%
1.21%
0.71%
FY10 FY14FY12
323
-109
573
20152014
746
506
27 15
34
344
45
9.9%
5.5%
10.2%
3.8%
6.0% 4.8%
FY14FY13
4.4%4.2%
FY15
8.6%
+48%
Impaired loans ratio of which over 90 days past due
Impairment on other
Deconsolidated entities
Impairment on AFS assets
Impairment on goodwill Impairment on L&R
-44%
65
KBC Group
Annex 2
Company profile
66
Business profile
KBC is a leading player (retail and SME bank-insurance, private banking, commercial and local investment banking) in Belgium and its 4 core countries in CEE
BREAKDOWN OF ALLOCATED CAPITAL BY BUSINESS UNIT AT 31 DECEMBER 2015
Group Centre
6%
International Markets21%
Czech Republic
15%
Belgium 59%
67
BE CZ SK HU BG
Loans and deposits
Investment funds
Life insurance
Non-life insurance
Well-defined core markets provide access to ‘new growth’ in Europe
1. Excluding group insurance. Including group insurance, market share of life insurance amounted to 13% at the end of 2015
2. Source: KBC data, February 2016
MARKET SHARE (END 2015)
21% 19%11% 10%
3%
18%7%26%
40%
7%17%1
12%4%4%
10%5%3%
7%9%
BE CZ SK HU BG
% of Assets
2015
2016e
2017e
1%3%3%14%
69%
2.7%2.8%3.2%4.5%
1.4%
2.5%2.4%3.2%2.5%1.5%
2.4%2.7%3.2%2.3%1.5%
REAL GDP GROWTH OUTLOOK FOR CORE MARKETS2
Macroeconomic outlookBased on GDP, CPI and unemployment trendsInspired by the Financial Times
IRELAND UK
BELGIUM
NETHERLANDS
GERMANY
CZECH REP
SLOVAKIA
HUNGARY
BULGARIA
GREECE
ITALY
PORTUGAL
SPAIN
FRANCE
KBC Group’s core markets
and Ireland
68
Loan loss experience at KBC
FY15CREDIT COST RATIO
FY14CREDIT COST RATIO
FY13CREDIT COST RATIO
FY 2012CREDIT COST RATIO
AVERAGE ‘99 –’15
Belgium 0.19% 0.23% 0.37% 0.28% n/a
Czech Republic
0.18% 0.18% 0.26% 0.31% n/a
International Markets
0.32% 1.06% 4.48%* 2.26%* n/a
Group Centre 0.54% 1.17% 1.85% 0.99% n/a
Total 0.23% 0.42% 1.21%** 0.71% 0.52%
Credit cost ratio: amount of losses incurred on troubled loans as a % of total average outstanding loan portfolio
* The high credit cost ratio at the International Markets Business Unit is due in full to KBC Bank Ireland. Excluding Ireland, the CCR at this business unit amounted to 108 bps in FY13
** Credit cost ratio amounted to 1.21% in FY13 due to the reassessment of the loan books in Ireland and Hungary
69
Key strengths
Well-developed bank-insurance strategy and strong cross-selling capabilities
Strong commercial bank-insurance franchises in Belgium and the Czech Republic with stable and solid returns
Turnaround potential in the International Markets Business Unit
Successful underlying earnings track record
Solid capital and robust liquidity position
70
Shareholder structure
Roughly 40% of KBC shares are owned by a syndicate of core shareholders, providing continuity to pursue long-termstrategic goals. Committed shareholders include the Cera/KBC Ancora Group (co-operative investment company),the Belgian farmers’ association (MRBB) and a group of industrialist families
The free float is held mainly by a large variety of international institutional investors
SHAREHOLDER STRUCTURE AT END 2015
59.8%
MRBB
Free float
11.5%Cera
18.5%
2.7%
Other core
7.6%
KBC Ancora
71
KBC Group going forward:To be among the best performing retail-focused institutions in Europe
KBC wants to build on its strengths and be among Europe’s best performing retail-focused financial institutions. This will be achieved by:
• Strengthening our bank-insurance business model for retail, SME and mid-cap clients in our core markets, in a highly cost-efficient way
• Focusing on sustainable and profitable growth within the framework of solid risk, capital and liquidity management
• Creating superior client satisfaction via a seamless, multi-channel, client-centric distribution approach
By achieving this, KBC wants to become the reference in bank-insurance in its core markets
72
Summary of the financial targets at KBC Group levelas announced at our Investor Day in June 2014
Based on adjusted figures
1. Excluding marked-to-market valuations of ALM derivatives2. 2016 minimum phased-in CET1 ratio of 10.25% set by the ECB (9.75% minimum CET1) in combination with NBB’s systemic buffer (0.5% minimum in 2016, gradually
increasing over a 3-year period and reaching 1.5% in 2018) under the Danish compromise
Targets… by…
CAGR total income (‘13-’17)1 ≥ 2.25% 2017
CAGR bank-insurance gross income (‘13-’17) ≥ 5% 2017
C/I ratio ≤ 53% 2017
Combined ratio ≤ 94% 2017
Common equity ratio (phased-in, Danish compromise)
≥ 10.25%2 2016
Total capital ratio(fully loaded, Danish compromise)
≥ 17% 2017
NSFR ≥ 105% 2014
LCR ≥ 105% 2014
Dividend payout ratio ≥ 50% 2016
73
KBC Group going forward: An optimised geographic footprint
Strengthen current geographic footprint
• Optimise business portfolio by strengthening current bank-insurance presence through organic growth or through acquisitions if possible.
• Strive for market leadership (top 3 bank/top 4 insurance) in core countries by 2020
• First priority for Ireland is to become profitable from 2016 onwards (already achieved in 2015). As of then, all available options (organically grow a profitable retail bank, build a captive bank-
insurance group or sell a profitable bank) will be considered
No further plans to expand beyond current geographic footprint
KBC Group will consider acquisition options, if any, to strengthen current geographic bank-insurance footprint,
Clear financial criteria for investment decision-making, based on:
Solid capital position of KBC GroupInvestment returns in the short and mid termsNew investment contributing positively to group ROE
74
KBC Group going forward: An optimised geographic footprint
Become a reference in bank-insurance in each core country
Through a locally embedded bank-insurance business model and a strong corporate culture, creating superior client satisfaction
With a clear focus on sustainable and profitable growth
75
KBC wants to keep its options open
Solid capital generation 2Q14-2017
Accelerate the repayment of state aid (+ penalties) by year-end 2017 at the latest: roughly 1/3 of capital available in 2Q14-2017
Increase dividend payout ratio (including coupon
for YES and AT1) to ≥ 50% from financial year 2016 onwards. Given the current solvency buffer (above 10.5% B3 CET1) and given no dividend for financial year 2015: roughly 1/3 of capital to 2Q14-2017
Invest in the business (organic growth and potential
small add-on M&A under very strict financial criteria) and deal with regulatory uncertainties: roughly 1/3 of capital to 2Q14-2017
The excess capital can be returned to the shareholders if no value-added business investments are found
Multi-year distribution: Planned employment of capital 2Q14-2017(current capital buffer + capital generation 2Q14-2017)
33.3%
33.3%
33.3%
100.0%
Business investments & regulatory uncertainties
Available excess capital
Dividends and coupon for YES & AT1
Repayment of state aid (+ penalties)
76
KBC Group
Annex 3
Other items
77
Sectorial breakdown of outstanding loan portfolio (1)(143bn EUR*) of KBC Bank Consolidated
Services
4%Finance & insurance
Distribution
Authorities
8%
3%
7%
14% Rest
3%
Building & construction
2%Automotive
Private Persons42%
Real estate
6%
11%
Agriculture, farming, fishing
1.0%
Oil, gas & other fuels
Machinery & heavy equipment
Shipping
Hotels, bars & restaurants
1.3%
1.1%
1.0%
0.9%Food producers
0.8%
Chemicals4.5%
Other sectorsMetals
Electricity
1.6%
1.3%
* It includes all payment credit, guarantee credit (except for confirmations of letters of credit and similar export-/import-related commercial credit), standby credit and credit derivatives, granted by KBC to private persons, companies, governments and banks. Bonds held in the investment portfolio are included if they are corporate- or bank-issued, hence government bonds and trading book exposure are not included* Outstanding amount includes all on-balance sheet commitments and off-balance sheet guarantees
78
Geographical breakdown of the outstanding loan portfolio (2)(143bn EUR*) of KBC Bank Consolidated
Belgium
56.6%
0.6%
4.4%
3.1%Slovakia
Hungary
Ireland
7.7%
Other W-Eur 0.5%
Other CEE
1.5%
North America
0.8%
1.8%Rest
Asia
9.6%
Czech Rep.
13.3%
Bulgaria
* It includes all payment credit, guarantee credit (except for confirmations of letters of credit and similar export-/import-related commercial credit), standby credit and credit derivatives, granted by KBC to private persons, companies, governments and banks. Bonds held in the investment portfolio are included if they are corporate- or bank-issued, hence government bonds and trading book exposure are not included* Outstanding amount includes all on-balance sheet commitments and off-balance sheet guarantees
79
Impaired loans ratios, of which over 90 days past due
INTERNATIONAL MARKETS BUCZECH REPUBLIC BU
6.3%
1Q14
10.3%10.6%
5.2%5.5%
4Q15
8.6%
5.3%6.0%
4Q14
4.8%
2Q15
9.9%9.0%
6.0%
2Q14
5.5%
1Q15
9.6%
3Q14 3Q15
9.3%
10.5%
Impaired loans ratio *
of which over 90 days past due **
2.5%
3.7%
3.1%2.7%
4.0%
2.9%
1Q15
2.5%
2Q15
3.0%
3.4%
4.2% 4.1%
2Q14
3.1%
4Q143Q14
3.4%3.5%
3Q151Q14
3.8%
4Q15
2.6%
3Q15
34.6%
4Q14
35.4%
4Q15
33.4%
17.9%
2Q14
31.4%29.8%
16.0%20.8%
1Q14
19.7%
1Q15
18.4%
2Q15
20.0% 19.0%
3Q14
32.9%34.8% 34.1%
17.0%
BELGIUM BU
4.8%
1Q14
2.5% 2.6%
4.3%
2.4%
2Q15
2.2%
3Q14
4.1%
2Q14
2.4%
3Q15 4Q15
4.6%4.2%
1Q15
3.8%
2.5%
4Q14
2.5%
4.6%
2.2%
4.0%
KBC GROUP
* Impaired loans ratio : total outstanding impaired loans (PD 10-12)/total outstanding loans** of which total outstanding loans with over 90 days past due (PD 11-12)/total outstanding loans
80
Cover ratios
INTERNATIONAL MARKETS BUCZECH REPUBLIC BU
BELGIUM BUKBC GROUP
* Impaired loans cover ratio: total impairments (specific) for impaired loans / total outstanding impaired loans (PD10-12)** Cover ratio for loans with over 90 days past due: total impairments (specific) for loans with over 90 days past due / total outstanding PD11-12 loans
60.3%
4Q15
44.8%
3Q15
57.9%
43.9%
2Q15
57.8%
42.9%
1Q15
57.6%
42.4%
4Q14
57.1%
41.7%
3Q14
53.6%
40.5%
2Q14
49.8%
39.2%
1Q14
50.7%
39.0%
Cover ratio for loans with over 90 days past due
Impaired loans cover ratio
53.6%
4Q15
65.1%
3Q15
67.1%
54.2%
2Q15
66.6%
53.4%
1Q15
67.1%
52.9%
4Q14
63.9%
54.2%
3Q14
61.3%
50.0%
2Q14
61.5%
51.7%
1Q14
63.2%
51.9%
2Q15
43.6% 44.7%
60.4%
4Q15
44.0%
56.5%
3Q15
57.6%
1Q15
58.3%
43.4%
4Q14
63.1%
42.4%
3Q14
56.0%
41.1%
2Q14
54.6%
40.6%
1Q14
57.9%
40.3%
3Q15
55.6%
2Q15
41.7%45.1%
1Q14
38.2%
2Q14
54.5%
40.4%
55.2%
39.8%
52.7%
1Q154Q14 4Q15
43.0%
58.1%
36.4%
50.1%
39.3%
3Q14
45.4%
36.6%
81
State aid position fully paid back by the end of 2015
KBC made accelerated full repayment of 3.0bn EUR of state aid to the Belgian Federal Government inDecember 2012 and accelerated repayment of 1.17bn EUR of state aid to the Flemish Regional Governmentmid-2013, approved by the NBB
At the beginning of 2014, KBC accelerated the repayment of 0.33bn EUR (plus penalty), and as such saved 28mEUR in coupon payments
At the end of 2015, KBC repaid the full outstanding tranche of 2bn EUR of remaining state aid plus a penalty of1bn EUR to the Flemish Regional Government, well ahead of the official deadline of 2020
Jan 2012 Dec 2012 2013 2014
Total remaining
amount
7.0bn EUR 6.5bn EUR 3.5bn EUR 2.33bn EUR 2bn EUR
BelgianFederal
Government
Flemish Regional
Government
3.5bn EUR3.0bn EUR
0.5bn1 EUR
3.0bn2 EUR
3.5bn EUR 3.5bn EUR 3.5bn EUR2.33bn EUR
1.17bn3 EUR
2.0bn EUR
1. Plus 15% penalty amounting to 75m EUR2. Plus 15% penalty amounting to 450m EUR3. Plus 50% penalty amounting to 583m EUR4. Plus 50% penalty amounting to 167m EUR5. Plus 50% penalty amounting to 1 000m EUR
0.33bn4 EUR
2015
0 EUR
2bn5 EUR
82
Full restated capital position without state aid
Common equity ratio (B3 phased-in) of15.2% based on the Danish Compromise atend 2015, which clearly exceeds the newminimum capital requirements set by the ECB(9.75%) and the NBB (0.5%)**, i.e. anaggregate 10.25% for 2016
The B3 fully loaded common equity ratiostood at 14.9% based on the DanishCompromise at end 2015
* Pro forma assuming full state aid repayment (principal + penalty)** As recently announced by the NBB the systemic buffer (CET1 phased-in of 0.5% in 2016 under the Danish Compromise) will gradually increase
over a 3-year period, reaching 1.5% in 2018
Basel 3 CET1 ratio (both fully loaded and phased-in)at KBC Group based on the Danish Compromise*
10.25% regulatoryminimum for 20169.7%
1Q14 1H14
9.0%
1H15
14.9%
9M15
13.7%14.0%
FY15
15.2%
9.6%
10.4%11.0%
9M14
11.4%
13.3%
9.9%
FY14
13.2%
1Q15
11.7%11.0%
10.6%
Fully loaded B3 CET1 ratio Phased-in B3 CET1 ratio
83
Fully loaded B3 CET1 based on the Danish Compromise (DC)From 3Q15 to 4Q15
Jan 2012 Dec 2012 2014-2020
4Q15 (B3 DC)
89.1
4Q15 impact
2.5
3Q15 (B3 DC**)
86.5
DELTA AT NUMERATOR LEVEL (BN EUR)
DELTA ON RWA (BN EUR)
* Includes the q-o-q delta in DTAs on losses carried forward, IRB provision shortfall, deduction re. financing provided to shareholders, translation differences, etc
** Includes the RWA equivalent for KBC Insurance based on DC, calculated as the book value of KBC Insurance multiplied by 370%
Fully loaded B3common equity ratio ofapprox. 14.9% at end2015 based on theDanish Compromise(DC)
A pro forma fullyloaded common equityratio translation to11.25% was clearlyexceeded
Delta in AFS revaluation
reserves
0.10.1
Pro-rata accrual
dividend & state aid coupons
Other*Remeasurement of defined
benefit obligations
Liq KBC FH
0.1
B3 CET1 at end 4Q15 (DC)
0.3
4Q15 net result excl
liq KBC FH & imp on GW
0.4
Repayment YES + penalty
-3.0
B3 CET1 at end 3Q15 (DC)
15.1
Dividend payment KBC Ins to KBC Group
13.2
0.2-0.0
84
Overview of B3 CET1 ratios at KBC Group
Method Numerator Denominator B3 CET1 ratio
FICOD*, phased-in 13,503 90,841 14.9%
FICOD, fully loaded 13,508 92,565 14.6%
DC**, phased-in 13,242 87,343 15.2%
DC, fully loaded 13,247 89,067 14.9%
DM***, fully loaded 12,103 83,245 14.5%
* FICOD: Financial Conglomerate Directive** DC: Danish Compromise*** DM: Deduction Method
85
Given the current regulatory framework, KBC Group is comfortable with:
• 22.6% risk-weighted TLAC*
• 8.6% leveraged TLAC
• 13.9% MREL*
22.6% TLAC as % of RWA
1.6%
MREL (as % of total liabilities)
TLAC (as % of RWA) TLAC (as % of leverage exposure)
1.0%
4.8%
3.6%
2.5%
14.9%0.6%
6.0%
1.5%1.4%1.0%
5.7%
0.6%
Senior unsecured debt, 2.5% of RWA
T2 eligible TLAC (excl. T2 with 1y remaining maturity)
Other MREL eligible liabilities > 1y
CET1
AT1
8.6% TLAC as % of leverage
exposure
13.9% MREL as % of total
liabilities
Comfortable bail-in buffer
* TLAC: Total loss-absorbing capacity / MREL: Minimum Required Eligible Liabilities
86
P&L volatility from ALM derivatives
ALM derivatives (swaps and options) are used to hedge the interest rate risk of the loan & deposit portfolios. This creates an accounting mismatch between derivatives (at market value) and hedged products (at amortised cost)• Options are used to hedge the caps/floors that KBC is obliged by law to include in Belgian mortgages
Most of this mismatch is removed with IFRS hedge accounting
A part of the ALM derivatives has not been included in any hedge accounting structure for different reasons:• Option hedging for mortgage loans: no hedge accounting possible given the dynamic hedging strategy used
• Part of the ALM interest rate derivatives has not been included in a hedge accounting structure, due to the offsetting effect with AFS bonds impact on capital ratios (which is not the case with valuation changes of cash flow hedges due to the applied regulatory capital filter)
87
Open ALM swap positionProtecting stability of capital ratio
Keeping part of the ALM swaps outside of hedge accounting reduces the volatility of the capital ratios as shown below (Basel III fully loaded + Danish Compromise insurance deconsolidation)
Drawback is more volatility in P&L as revaluation of swaps recorded in P&L, whereas the revaluation of the AFS bonds is recognised in capital
AFS BondsOptions
AFS Bonds
Options
Open ALM Swaps Position
No Open ALM Swap Position Current Status
88
Government bond portfolio – Notional value
Notional investment of 48.8bn EUR in government bonds (excl. trading book) at end of 2015, primarily as aresult of a significant excess liquidity position and the reinvestment of insurance reserves in fixed-incomeinstruments
Notional value of GIIPS exposure amounted to 6.0bn EUR at end of 2015
Slovakia
4%
47%
Belgium
5%
Hungary
8%
Italy
France
4%
7%
3%Other
Czech Rep.
Portugal
Netherlands **Austria ** Ireland *
SpainGermany **
Poland*
1%
14%
END 2014(Notional value of 46.3bn EUR)
(*) 1%, (**) 2%
Italy
10%
5%
8%
Portugal *
Hungary
Other
SpainGermany **
5%
France
Netherlands *Ireland **
Austria **
5%
4%Slovakia
Poland**
2%
Belgium
Czech Rep.
41%
14%
END 2015(Notional value of 48.8bn EUR)
(*) 1%, (**) 2%
89
Government bond portfolio – Carrying value
Carrying value of 53.4bn EUR in government bonds (excl. trading book) at end of 2015, primarily as a result of a significant excess liquidity position and the reinvestment of insurance reserves in fixed-income instruments
Carrying value of GIIPS exposure amounted to 7.1bn EUR at end of 2015
* Carrying value is the amount at which an asset [or liability] is recognised: for those not valued at fair value this is after deducting any accumulated depreciation (amortisation) and accumulated impairment losses thereon, while carrying amount is equal to fair value when recognised at fair value
PortugalIreland **
Netherlands **Austria **
Germany **Spain
3%Other
7%
France 8%
Italy 4%
Slovakia5%
Hungary
4%
Poland *
1%
Czech Rep.
13% Belgium
47%
END 2014(Carrying value of 50.9bn EUR)
(*) 1%, (**) 2%
END 2015(Carrying value of 53.4bn EUR)
(*) 1%, (**) 2%
Ireland **Portugal *
Netherlands *Austria **
Germany **Spain
6%Other
7%
France 10%
Italy5%
Slovakia
5%
Hungary
4%
Poland **
2%
Czech Rep.
13%
Belgium
41%
90
25%
7%
12%
5%
36%
15%
Upcoming mid-term funding maturities
KBC Bank has overall a limited reliance on wholesale funding
Senior debt and subordinated Tier 2 spreads have moderatelynarrowed towards the end of 4Q15
KBC Bank has 6 solid sources of long-term funding:
• Retail term deposits
• Retail EMTN
• Public benchmark transactions
• Covered bonds
• Structured notes and covered bonds using the private placementformat
• T1 and T2 capital instruments issued at KBC Group level anddown-streamed to KBC Bank
Total outstanding = 18.99bn EUR
(Including % of KBC Group’s balance sheet)
1,0%1,1%
1,8%
1,2%
0,5%0,5%
0,7%
0,3%
0,1%0,1%
0
500
1.000
1.500
2.000
2.500
3.000
3.500
4.000
4.500
5.000
2016 2017 2018 2019 2020 2021 2022 2023 2024 >= 2025
Mill
ion
s EU
R
Breakdown of Funding Maturity Buckets
Senior Unsecured Subordinated T1 Subordinated T2 Contingent Convertible Covered Bond TLTRO
91
Credit spreads evolution
1 10NC5 Subordinated Tier 2 spread is depicted based on the right hand axis.
-30
20
70
120
170
220
-15
-5
5
15
25
35
45
55
65
75
85
Dec-13 Apr-14 Aug-14 Dec-14 Apr-15 Aug-15 Dec-15
Credit Spreads Evolution
2.5Y Senior Debt Interpolated 5Y Covered Bond Interpolated 10NC5 Subordinated Tier 21
92
Analysts’ coverage
Bank/broker Analyst Contact details Rating Target Price Upside
Situation as of 17 February 2016, based on a share price of 48.35 EUR
ABN Amro Jan Willem Knoll [email protected] = 55.00 14%
Alpha Value Farahad Moshiri [email protected] + 60.00 24%
Autonomous Farquhar Murray [email protected] + 68.20 41%
Bank of America Merrill Lynch Tarik El Mejjad [email protected] = 65.30 35%
Barclays Capital Kiri Vijayarajah [email protected] = 61.00 26%
Berenberg Andrew Lowe [email protected] + 64.00 32%
Citi Investment Research Andrew Coombs [email protected] + 76.00 57%
Credit Suisse Maxence Le Gouvello [email protected] = 62.10 28%
Deutsche Bank Benjamin Goy [email protected] = 61.00 26%
Exane BNP Paribas Guillaume Tiberghien [email protected] = 64.00 32%
HSBC Johannes Thormann [email protected] = 60.00 24%
ING Albert Ploegh [email protected] + 72.00 49%
JP Morgan Securities Paul Formanko [email protected] + 75.00 55%
Keefe, Bruyette & Woods Jean-Pierre Lambert [email protected] = 65.60 36%
KeplerCheuvreux Benoit Petrarque [email protected] + 70.00 45%
Mediobanca Robin van den Broek [email protected] + 68.00 41%
Morgan Stanley Bruce Hamilton [email protected] = 64.20 33%
Natixis Securities Alex Koagne [email protected] = 65.00 34%
Nomura Matthew Clark [email protected] = 59.00 22%
Oddo Julie Legrand [email protected] + 69.00 43%
Rabo Securities Cor Kluis [email protected] + 70.00 45%
Santander Patrick Lee [email protected] = 63.00 30%
Societe Generale Philip Richards [email protected] = 62.00 28%
UBS Anton Kryachok [email protected] = 62.00 28%
93
Glossary (1)
AQR Asset Quality Review
B3 Basel III
CBI Central Bank of Ireland
Combined ratio (non-life insurance)[technical insurance charges, including the internal cost of settling claims / earned premiums] + [operating expenses / written premiums] (after reinsurance in each case)
Common equity ratio [common equity tier-1 capital] / [total weighted risks]
Cost/income ratio (banking) [operating expenses of the banking activities of the group] / [total income of the banking activities of the group]
Cost/income ratio adjusted for specific items
The numerator and denominator are adjusted for (exceptional) items which distort the P&L during a particular period in order to provide a better insight into the underlying business trends. Adjustments include: • MtM ALM derivatives (fully excluded)• bank taxes (including contributions to European Single Resolution Fund) are included pro rata and hence spread over all quarters of the year instead of
being recognised for the most part upfront (as required by IFRIC21)• Up to the end of 2014, also Legacy & OCR was an important correction• One-off items (such as the impact of the liquidation of KBC FH)
Credit cost ratio (CCR)[net changes in individual and portfolio-based impairment for credit risks] / [average outstanding loan portfolio]. Note that, inter alia, government bonds are not included in this formula
EBA European Banking Authority
ESMA European Securities and Markets Authority
ESFR European Single Resolution Fund
FICOD Financial Conglomerates Directive
Impaired loans cover ratio [total impairments (specific) for impaired loans] / [total outstanding impaired loans]. For a definition of ‘impaired’, see ‘Impaired loans ratio’
Impaired loans ratio [total outstanding impaired loans (PD 10-11-12)] / [total outstanding loans]
Leverage ratio[regulatory available tier-1 capital] / [total exposure measures]. The exposure measure is the total of non-risk-weighted on and off-balance sheet items, based on accounting data. The risk reducing effect of collateral, guarantees or netting is not taken into account, except for repos and derivatives. This ratio supplements the risk-based requirements (CAD) with a simple, non-risk-based backstop measure
Liquidity coverage ratio (LCR) [stock of high quality liquid assets] / [total net cash outflow over the next 30 calendar days].
Net interest margin (NIM) of the group [net interest income of the banking activities] / [average interest-bearing assets of the banking activities]
Net stable funding ratio (NSFR) [available amount of stable funding] / [required amount of stable funding]
94
Glossary (2)
MARS Mortgage Arrears Resolution Strategy
MREL Minimum requirement for own funds and eligible liabilities
PD Probability of default
Return on allocated capital (ROAC) for a particular business unit
[result after tax, including minority interests, of a business unit, adjusted for income on allocated capital instead of real capital] / [average capital allocated to the business unit]. The capital allocated to a business unit is based on risk-weighted assets for banking and risk-weighted asset equivalents for insurance
Return on equity[result after tax, attributable to equity holders of the parent] / [average parent shareholders’ equity, excluding the revaluation reserve for available-for-sale assets]. If a coupon is expected to be paid on the core-capital securities sold to the Belgian Federal and Flemish Regional governments, it will be deducted from the numerator (pro rata)
TLAC Total loss-absorbing capacity
95
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