Katherine Law3124A Maury Ave

St. Louis, MO 63116, United StatesHome: (314) 808-4602katjoshlaw@aol.com

OBJECTIVESeeking a customer relations position in a professional setting that specializes in accounting, efficiency, cash handling, customer service and organizational skills. I will soon complete my Associates degree in Accounting and I will be moving on to my Bachelor's program.SUMMARY OF QUALIFICATIONS• * 13 years extensive customer service experience* 11 years management/supervisory

experience* Currently earning degree in Accounting* Excellent customer relations and cash handling skills

EMPLOYMENTEinstein Bros Bagels, Webster Groves, MOShift Manager, 2005 - Present* Supervise up to eight employees at a time.*Weekly product inventory* Place inventory orders* Process invoices.* Start and end of day paperwork.* Cash Handling, register operations.* Write and complete food prep list for each day.* Through strong communication, control food production line during peak periods, keeping wait times low and ensuring accuracy.* Process and prepare catering orders.JumpStop Conoco Oil, Rock Hill, MOGeneral Manager, 2003 - 00012003-2005 • Responsibilities:* Process all inventory and invoices daily.* Write schedules weekly.* Start and End of Day paperwork daily, in addition to Weekly, Monthly and Yearly P&L information.* Cash Handling, RUBY register operations.* Hire and train all new employees.* Customer Relations.* Process and submit payroll information weekly.McDonald's, Rock Hill, MO Trainer, Customer Service Specialsit2002 - 2003Cashier* Trainer * Hourly employee* *Operate all work stations in restaurant, including cash handling, prep station, grill work, etc.* Train new associates on the various stations.Steak n Shake, Maplewood, MO 63143Server, Position Trainer, 2000 - 2004*Cash Handling* Customer Service* Supervise and train other servers and line workers* Prepare foodEDUCATIONMaplewood-Richmond Heights High School, Maplewood, MO 63143Diploma, General Studies, 2002GPA: 3.5.DeVry University, IllinoisAssociate, Accounting, 2015GPA: 3.15. Associate of Applied Science with a major in Accounting, includes multiple accounting and tax courses, business management, and general studies* Dean's List on 4 separate occasions by earning a 3.8 or better GPA*SUMMARYTRANSITIONAL SKILLS: *Earning Associate's of Applied Science with major in

Accounting* Excellent customer relations skills * Mulit-line phone system operations **Efficient * Strong organizational skills * Interpersonal verbally/written * Attention to detail * Adaptable to change * Very coachableREFERENCESAvailable upon request