Kaseya IT Management - Veeam Softwarego.veeam.com/rs/veeam/images/Veeamon-SS-01.pdf · IT Management Challenges 3 Faster Service Delivery Higher Service Quality Greater IT Efficiency

Kaseya IT Management

Copyright ©2014 Kaseya 1

IT Management Challenges


IT Management Challenges

3

Faster Service Delivery

HigherService Quality

GreaterIT Efficiency

REQUIREMENTS

I have too manymanagement tools.

I have too many manual tasks, too

many human errors.

I can’t see everything. I’m operating blindly.

The Kaseya Solution


cloud infrastructure

on-premise apps

on-premise infrastructure

client devices

mobility

cloud apps

internet of things

Command Centrally

Manage Remotely

Automate Everything

Discover

Provision

Operate

Secure

Automate

Optimize


• Want to expand reach from regional to national

• Existing system could not scale, limiting growth

• Must increase IT efficiency

• 25% growth per year without needing more staff

• Single management dashboard

• Remote, automated management saving 100s of man-hours each month

Leading service provider to over 600 financial institutions

Some of our Customers


Enterprise Finance

Telecom MSPs

http://www.glowpoint.com/

http://www.glowpoint.com/

Some of our Customers


DCAJt Warfare

AnalysisDept of Defense

US Navy

US Military

Intelligence

Defense Government

Education Healthcare

http://en.wikipedia.org/wiki/File:Nmci_prog_lg.png

http://en.wikipedia.org/wiki/File:Nmci_prog_lg.png

Command Centrally


See and manage everything from a single integrated dashboard.

Ensure the availability, performance and security of your entire IT environment: on-premises, cloud and mobile.

Command Centrally


Single dashboard across functions, analytics and reporting

Command Centrally


See it all - IT infrastructure technologies and applications

Graphical view

Monitor

Resolve issues

Command Centrally


Manage to service levels across cloud, on-premises, virtualized and distributed environments


• Need SLM solution for service value pricing

• Customers want to see their own service performance/trending

• More valuable services, greater client satisfaction

• Solutions provider to hundreds of SMBs and enterprises

• Doubled Productivity Per Employee

• 24/7 continuous monitoring and proactive management

A Leading Managed Services and IT Solutions Provider

Manage Remotely


Discover, manage, and control widely distributed environments.

Extend your reach and maximize efficiency and service level performance.

Manage Remotely


Innovative approach to complete discovery, audit and inventory of your IT environment

Quick, accurate discovery

Desktop and systems audit

Inventory

Manage Remotely


Comprehensive mobility management

MDM and BYOD management

Remote loss or theft handling

Geo location tracking

Audit and inventory

Manage Remotely


Anytime, anywhere remote management

Fastest remote control in the industry

Quickly, securely and non-intrusively access and manage computers from anywhere


• Need to ensure uptime of kiosks

• Must minimize costly, inefficient on-site visits

• Need to automate and remotely manage updates

• Achieving 99.5% availability SLA of kiosks

• Doing much less ‘hands on’ management

• Automated deployment of software upgrades/patches improving security and performance

Leading renter of DVDs through automated kiosks

Automate Everything


Deploy software, manage patches and proactively remediate issues across your entire environment with the push of a button.

Increase productivity to do more with your existing staff.

Automate Everything


Policy-based automation

Automate Everything


Automate a full set of capabilities

Flexible and complete

Scheduled and executed without end-user intervention

Logged and reported on at any time

Re

po

rt

AuditAutomateRemote Access

Ticket

Deploy

Back-u

p

Secu

rityA

PI In

tegratio

n

ServiceDesk

Billin

g

Policy

InventoryDirectory Services

AssetAnalyticsMonitor

Co

nfi

gura

tio

n

Fix

Patch

Automate Everything


Automated remediation to keep services available

Proactive, event-driven remediation


• Must deliver consistent IT services to diverse end users

• Need strong remote management

• Improve efficiency

• Managing 45,000 systems distributed throughout the U.S.

• Automated with a single pane of glass

• Highly efficient

A leading IT services company

Kaseya IT Management Cloud


Kaseya IT Management Cloud


Day One Value

Tame TCO

Trust without the toil

Know your system is scalable, available, reliable and secure, with the visibility you need, without having to build and maintain it yourself.

Better Together


Better Together


Better Together


Better Together


The Kaseya Difference


Command CENTRALLY

Manage REMOTELY

Automate EVERYTHING


Questions and Answers

#Kaseya

About Kaseya


Founded in 2000

Over 10,000 customers and a presence in over 20 countries

Award-winning IT systems management software offered both in the cloud and on-premises

Serving both Managed Service Providers and middle-market IT departments

Serving customers across industries including retail, manufacturing, healthcare, education, government, media, technology, finance, and more

Documents

Kaseya IT Management - Veeam Softwarego.veeam.com/rs/veeam/images/Veeamon-SS-01.pdf · IT Management Challenges 3 Faster Service Delivery Higher Service Quality Greater IT Efficiency