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Karthick N Senior Systems Engineer - IT Service Management +91-9585620611 [email protected] Joining: Can Join immediately Overall Experience : 4.10years Previous Experience : Senior Systems Engineer at Infosys Limited , No.350, Hebbal Electronics city, Hootagalli, Mysore. February 2015 – August 12 th 2016 Roles & Responsibilities: Maintenance & management of the Critical Windows based Server Environment. Maintenance & management of Print servers for the entire Mysore DC Maintenance & management of VMware virtual machines Worked on Exchange console/AD for creating user ID’s, mailboxes, security DL’s and room mailboxes. Worked with full read\write control on Mysore AD OU level. Generating reports and managing Symantec end point protection Active Directory Domain Service’s, Group Policy, Admin Rights, etc. Worked on Ticketing system, Requests, Incident Management and Change Orders. Day to day activities include escalation and closure of work tickets Supporting IT infrastructure of 20000 employees Previous Experience: System Administrator at System Controls technology solutions pvt.ltd ,Bangalore October 2011 – February 2015 Roles & Responsibilities: Responsible for day to day operations of the corporate server and network infrastructure

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Karthick NSenior Systems Engineer - IT Service [email protected]

Joining: Can Join immediately

Overall Experience: 4.10years

Previous Experience:

Senior Systems Engineer at Infosys Limited, No.350, Hebbal Electronics city, Hootagalli, Mysore.February 2015 – August 12th 2016

Roles & Responsibilities:

Maintenance & management of the Critical Windows based Server Environment. Maintenance & management of Print servers for the entire Mysore DC Maintenance & management of VMware virtual machines Worked on Exchange console/AD for creating user ID’s, mailboxes, security DL’s and

room mailboxes. Worked with full read\write control on Mysore AD OU level. Generating reports and managing Symantec end point protection Active Directory Domain Service’s, Group Policy, Admin Rights, etc. Worked on Ticketing system, Requests, Incident Management and Change

Orders. Day to day activities include escalation and closure of work tickets Supporting IT infrastructure of 20000 employees

Previous Experience:

System Administrator at System Controls technology solutions pvt.ltd,BangaloreOctober 2011 – February 2015

Roles & Responsibilities:

Responsible for day to day operations of the corporate server and network infrastructure Maintenance & management of the Critical Windows based Server Environment. Managing Server, Domain, AD, Microsoft Windows Server 2003/2008 Active Directory Domain

Service’s, WDS and Group Policy, User Rights, etc. Configuring Microsoft Windows Server Network Infrastructure with DNS, DHCP, FSMO Roles. Installation, configuration and Troubleshooting Windows Platform Maintaining up to date Antivirus levels on all machines company wide. Managing and monitoring of backups in multiple locations.Providing maintenance support and

break fix solutions. Liaising & meeting with external suppliers of IT services. Troubleshooting technical problems and implementing solutions. Supporting a multi-site IT infrastructure of at least 100 employees

Maintenance of VMwarevCenter server4, vSphere and VMware view4 for environments with Virtual Center management.

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Creating and Managing Virtual Machines and Templates, Migrating of using VMotion. Manage VM’s using VMware Vcenter server. Managing VM’s through vsphere client. Moving VM’s from one LUN to another LUN using Storage VMotion. Oversee day to day support on security infrastructure in Symantec endpoint protection,

SonicWALL firewall

Extensively worked on Symantec end point protection Good in Hardware troubleshooting, Hardware Installation and Software installation services. Knowledge and good exposure to Active directory and group policies. Assists with system troubleshooting to isolate and diagnose common system problems. Analyzes,

logs, tracks, and resolves hardware/software matters pertaining to networking, connectivity issues, printers, servers, and applications to meet business needs.

Manages and maintains System backups and recoveries. Installs upgrades and configures system files and services

Monitoring windows servers, antivirus, monitor server logs & performances, applying updates/patches.

Creating user accounts, Network share and access rights. Server maintenance, weekly backup, Pc troubleshooting. Configure computers for user profile and e-mail account.

Basic level exposure towards Zimbra mail and EMC Clariion SAN

Internship:

KGISLPvt ltd, Coimbatore.

Oct-09-2010 to June 2011.

Role: System Engineer

6 + Months of technical experience in a combination of systems administration, network administration and technical support.I have hands on experience working with 1200 machines and 300 laptops. We have 10 Wi-Fi

terminals all over the organization.

Managing Hardware and software support to various departments like Call center, Software development etc.Testing of Network equipment’s and peripheralsMonitoring networks using network monitoring toolsRemote administration of windows Servers.

Skills Set & Expertise

Windows ServerActive DirectoryGroup PolicyTroubleshootingNetwork AdministrationDNS, DHCP,TCP/IPBack Up & RecoveryVMware Server

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SonicWALLSymantec Endpoint Protection Manager(SEPM)

Certification:

CCNA -Cisco certified Network Associate (CISCO ID- CSCO11979479).Education:

MCA, Computer applications, 2008 – 2011KG ISL-IIM, CoimbatoreActivities and Societies: Member of Organization committee for National Conference

Bsc, Computer Science 2005 – 2008Karpagam Arts and Science CollegeActivities and Societies: Coordinator of Campus Recruitment's

Personal Details:

Fathers Name : Natarajan.P

Date of birth : 05-06-1988

Gender : Male

Languages known: English, Tamil(R-S-W) and Kanada

Nationality : Indian

Passport number : 9612214

Additional Information:Proactive, fast learner, good communication and leadership skills able to take responsibility for actions and outcomeBe available around the clock in case of emergencies, give long hours to the job, demonstrate dependability in difficult circumstances and show a sense of urgency about getting results. The information furnished above are true to the best of my knowledge and I solemnly declare that the above details are correct.

(KARTHICK.N)