Resume Name: Karen WilsonAddress: 9 Louis Pasteur AvenueBootleLiverpoolL30 5SBContact No: 07852 103 764Email: karenw766@googlemail.com

Objectives I am a hardworking, professional individual looking to enhance my career in administration.

Experience 2005 – 2016 Mersey Care NHS Trust

I have many years of clerical work experience including the last ten years in the NHS.

My most recent role for the last two years was as a Project Support Officer within the Mental Health Team for a nationwide pilot project called Street Cars, which involved supporting the Project Manager. This involved preparing documents, extracting data from bespoke system for weekly, bi-weekly and monthly meetings, arranging/attending meetings with various stakeholders, Police and other outside agencies and taking and distributing minutes of same. I managed the Project Manager and A&E Managers diaries. This role also involved supporting the Criminal Justice Team in various projects.

I have excellent interpersonal and communication skills and I dealt with Modern Matrons, Ward Managers, Service Managers, GP's and multi-disciplinary teams on a daily basis.

My time management and organisational skills are excellent, as is my sickness record.

I have attended and passed the LEO (Leading an Empowered Organisation) course and have NVQ 2 and NVQ 3 in Business Administration. I also have the Prince 2 Foundation certificate.

Resume

I have worked in a very busy A&E office in RLUH which involved working for Consultant Psychiatrists, SHO's etc and general typing/organising for the Mental Health Practitioners which included digital audio typing.

I then moved to the Broadoak Unit, Broadgreen, to work in the Crisis Resolution Home Treatment Team which involved minute taking and distribution/follow up of same.

For five years I was the initial point of contact for professionals needing to access a bed within Mersey Care and beyond. I prioritised daily in this role and managed waiting lists/diaries for patients waiting to come into hospital or waiting to be seen by the Access Team. I was responsible for daily record keeping for admissions and data entry of same, including twice daily updates and distribution of accurate ward bed states. This involved updating the shared drive.

2000 – 2001 Stearn Electronics Ltd

Telesales operator2001 – 2005 K&K Meats

Counter/stock controller assistant.1997 – 1998 Waterfields Ltd

Sandwich maker1989 – 1992 Hunter Timber Ltd

Stock Controller1986 -1989 Pura Foods Ltd

Telesales Operator1984 – 1986 Allied Carpets Ltd

Accounts Clerk1981 – 1984 Hunter Timber Ltd

Receptionist/Clerk typist1980 – 1981 K&K Meats

Counter Assistant

Resume

Education 1976–1980 Maricourt High School, Maghull

CSE Qualifications in English Language, English Literature, Mathematics, Biology, Geography, Religious Studies, Home Economics.

Qualifications Prince 2 Project Management

NVQ 3 Business Administration

LEO Course completed

Interests Family, gardening, puzzles and champion Candy Crusher.

Supporting

Information

I have many years clerical work experience including the last 10 years in the NHS. During this time, I worked in a busy A&E department with the Mental Health Team working with Consultants, diary management, organizing meetings etc. Also Bed Management, finding beds for patients and arranging transport all over UK.

I have a flexible approach to work, I am used to working under pressure and to deadlines.