Embed Size (px)
Citation preview
1KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
Introduction to Kaizen Institute
Consulting Group
Africa Business Unit
2KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
June 1985,
Zug, Switzerland
450+ Worldwide
Year founded
Headquarters
Consultants
Market Segments Manufacturing (automotive, supply chain, machinery, construction, electrical, industrial …)Process industry(chemicals, metals, food and beverages.....) Service(banking, insurance, publishing, retail, logistics, hospitals & healthcare ...)Hospitality(resorts, hotels, restaurants ...)Public Sector(healthcare, education, government departments, not for profit ...)
3KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
1930 1955 1962 1976 1980 1985 Today
1930: Masaaki Imai born in Tokyo, Japan
Worked at the Japan Productivity Center
TaiichiOhno
1912 – 1990Dalian, China
Traveled internationally with Shoichiro Toyoda and Taiichi Ohno
Wrote the books KAIZEN (1985) and GEMBA KAIZEN (1997, 2012)
Pioneers in Business Excellence
1985: Founded Kaizen Institute in Zug, Switzerland
1985 – 2015: Expansion to 30 countries
ShoichiroToyoda
1952 -Nagoya, Japan
Founded Cambridge Corporationbased in Tokyo
Served as President of the Japan Federation ofRecruiting and Employment Agency Associations
4KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
The Kaizen Philosophy
Go to Gemba
Observe Gembutsu
Search for Muda, Mura, Muri
Make Kaizen
Production, Administration, Place of Occurrence
The Real Things
3M: Muda (waste), Mura (variability), Muri (difficulty)
Constant/Continuous Improvements
5KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
Kaizen = Continual ImprovementTPM = Total Productive Management
TFM = Total Flow Management TSM = Total Service Management
Business sectorsServices Kaizen TPM® TFM TSM Brand
Consulting KaizenInstitute
Training KAIZEN College
BenchmarkingKAIZEN ToursKAIZEN Office
live
Qualification KAIZENManager
Diagnosis Coaching Workshops Audit
Seminars Internal External International
Best Practice(Production,Service)
KnowledgeExchange National International
KAIZENPractioner
KAIZEN Coach
KAIZEN Manager
CertificationProgram
Our Competencies
6KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
• 30 local teams, 400+ professionals, supporting clients in more than 50 countries• Global headquarters in Switzerland; regional HQs in USA & Japan
AmericasBrazilCanadaChileMexicoUSA
Europe & AfricaAustriaCzech RepublicFinlandFranceGermanyHungaryItalyNetherlandsPolandPortugalRomaniaRussiaSaudi ArabiaSpainSwitzerlandUnited KingdomKenya
Asia PacificAustraliaChinaIndiaJapanMalaysiaNew ZealandSingapore
A Growing Global Team
7KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
The KAIZEN Management System (KMS)Model for World Class Performance and Cultural change
8KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
KAI Change
ZEN Good
Kaizen = Continuous Improvement (CI)
…by Everybody! Everyday! Everywhere!
Teaching the True Meaning of “Kaizen”
“Change for the better”
9KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
With a Long-term Vision
“KAIZEN is everywhere improvement, everybodyimprovement, every day improvement.”
- Masaaki Imai
How do we translate this vision into action?
1.Be capable in every country and in every language that our customers need
2.Know how to apply kaizen in every sector, every process and every levelof the organization
3.Develop simpler, faster and better methods for daily improvement, breakthrough projects and innovation
10KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
Speaking Your Language
Americas:English, Spanish, Portuguese
Asia-Pacific:Bahasa, Cantonese, Chinese (Mandarin), Gujarati, English,Hindi, Japanese, Kannada, Malay, Marathi, Tamil, Telugu
Europe, Middle East & Africa:Arabic, Czech, Dutch, English, Finnish, French, German,Hungarian, Italian, Polish, Portuguese, Romanian, Russian,Spanish, Swahili, Swedish, Slovak, Turkish
11KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
With a Clear Mission
To be the global partner of choice for organizations committed to excellence.
Employee engagement Revenue generation Safety Product quality On-time delivery Productivity Cash flow Cost
Enabling excellence in…
Benchmark Tours
Consulting & Workshops
Project Management
Training & Certification
Facilitation & Coaching
Publications
12KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
Responding to Unique Customer Needs
1. “We need results!”
2. “We need people who can think, solve problems and innovate!”
3. “We need to sustain the improvements we make!”
13KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
…at higher rates and for longer periods than competitors...
GROWTH
…leading to long-term growth and improvement in Corporate Performance.
PROFIT
Improving all critical organizational objectives...
PRODUCTIVITY
CAPEX
WORKING CAPITAL
CUSTOMER SATISFACTION
+
… and driven by a Physical and Behavioral Change across the organization!
Orchestrated by management ...
Delivering Results
14KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
Developing Problem Solvers
15KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
Through Total Engagement
16KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
Structuring for Sustainable ImprovementKAIZEN Change Management Model
KAIZEN™ TARGETS to achieve Business Goals
QCDMTrue North Kaizen Strategy Planning QCDM Targets
to close True North Gaps
DAILY KAIZEN™to change Gemba Behaviours & Culture
Develop Behaviours
&Culture of...
TM TM TM TM
TL
SUPPORT KAIZEN™ to provide Expert Guidance
Support Programto Develop Guidance with KPO
C C C C
KC
Preparatory
1. Natural Team Sensitization
2. Natural Team Engagement
3. Sustenance SDCA via NGK
4. Improvement – Rapid PDCA
MANAGERS KAIZEN™to get Management Commitment
M M M M
MD
Awareness
1. Self Development
2. Developing People
3. Improving Processes
4. Hoshin Kanri
PROJECTKAIZEN™ To get Breakthrough Results
A B D E
PMGembaNatural Teams
Develop Leadership for Culture
Change
Management Teams
Transform Processes
with…
Project Teams
4. Decide Kaizen™ Action Plan
7. Prepare New Standard
3. Set Targets
5. Execute Action Plan
1. Define scope & Form Team
2. Collect data at Gemba
8. Audit & Sustain
6. Evaluate Improvement
……………………………...........Preparatory During GKW
During GKW
P
After GKWD
CA
Kaizen Promotion Office (KPO)
1. N
avig
atio
n
2. D
evel
op
impr
ovem
ent
Skill
s
3.C
omm
unic
atio
n &
Pro
mot
ion
4. R
ewar
ds &
R
ecog
nitio
n
5 Au
dits
17KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
Define target condition
Assessment of current condition
1
2
3
Support Kaizen
Daily Kaizen Project Kaizen
Value Stream mapping
TTT -Certification
KPO – Lean Office
Policy Deployment
Value Stream Design
Project Plan
Team organisation
Standards and standard work
Communication and Reaction system
Sustainable Problem Solving
Autonomous teamChallenge
War Room
Support Kaizen
Daily Kaizen
Project Kaizen
With the Kaizen Change Model (KCM)
Deployment Model & Roadmap
Maturity Audit
18KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
Following a Proven Roadmap
Top Management
Workshop
Alignment of Lean with Strategy
Benchmark Tours
Management Training
Opportunity Assessment
Organizational Readiness
Kaizen Workshops to Implement the Vision
Kaizen PMOProject Portfolio
Management
Repeat CAP-Do cycle on a Annual
basis
Stage 1:CI Strategy Planning
Stage 2:Year 1
Implementation
Stage CAP:Annual
Check, Act, Plan
Stage Do:Year 2
Implementation
Stage 0:Develop
Awareness
TDP – Teams Development Program
Step 1:Preparation
Step 2:Current State Assessment
Step 3:Future State
Vision
Step 4:Visual
Business Case
Step 5:Management Mobilization
19KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
Kaizen Institute will:
1.Deliver breakthrough business results
2.Guide you to become fully self-sufficient in sustaining a Continuous Improvement Culture
3.Continuously improve our own capabilities as your long-term partner
Keeping Our Promises
20KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
Some of our global clients
21KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
21
GOVERNMENT MANUFACTURING SERVICESAfrican Union Commission, Dubai, India, Kenya, Botswana, Tanzania,
Mauritius
Auto, Textile, Garments, Chemical, Food, Plastics, Optical Fibers, Steel, Agriculture
– all kinds
Ports, Hospital – to improve patient care, Banks & Insurance
Telecommunication, Airports etc.,V
Agriculture/Horticulture / Floriculture
Service Sector
FMCG / Food / Allied
Engg. / Steel / Aluminum
Plastic / Packaging/ Paper
Chemical / Process/ Pharma
Textile / Garment
Public Sector / Govt.
Supply Chain
Hotel / Hospitality
Partial list of Kaizen Institute Africa Clients As on October 2014
22KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
KI TEAM – Africa India Middle East 2015
23KAIZEN and GEMBAKAIZEN
are the trademarks of KAIZEN Institute
Thank You……
Contact information:Kaizen Institute - AfricaGlobal Wealth Management Solutions Ltd.,365 Royal Road, Rose HillMauritius
Email [email protected] AfricaMr. Anto Mangesh :+254 725604124West AfricaMr. Vijay Allaham :+233 573430789
Global OperationsBahnhofplatz6300 Zug, SwitzerlandTel: +41 (0) 41 725 42 80 Fax: +41 (0) 41 725 42 89 E-Mail: [email protected]: www.kaizen.com
