Global Supply Chain

September 28, 2017

Kaizen in JTI Senta

EHS & Continuous Improvement / JTI Senta

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Senta 2020 strategy formed

C o m p e t i t i o n i n J T I w o r l d i s b i g

S e n t a o p e r a t e s o n r e l a t i v e l y s m a l l m a r k e t s

E f f i c i e n c y o f s c a l e d i f f i c u l t t o a c h i e v e

A n o t h e r s o u r c e o f e f f i c i e n c y n e e d e d

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Kaizen

Change process ,

of f ice and environment

Change

people

behavior

.Culture

change

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What Kaizen is in first place

Suggestion system

5S

Preventive, autonomous maintenance

Small group activities

Gemba walks

Objectives deployment

Bonus system

$Visual

management

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Kaizen Execution stage:• 5 S p r i n c i p l e s i n t r o d u c e d i n t h e f a c t o r y• E d u c a t i o n a n d c o m m u n i c a t i o n t o o r g a n i z a t i o n o n

K a i z e n p r o c e s s

• I S O c e r t i f i c a t i o n y e a r , f o r J T I S e n t a

2006

Kaizen journey in JTI Senta

20072009

Key milestones

2010 Kaizen Control and Continues improvement stage

Kaizen Planning stage

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Visual management principles at work

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Examples

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Examples

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SUGGESTION

SYSTEM

Application on-line through system, or in paper

Regular tracking of top suggestion contributors

Recognition in ANY FORM that you can afford

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SUGGESTION

SYSTEM

EXAMPLE

Branislav Todorović

Department: Make & Pack

Job title: Electro technician

Problem: At GD-CT machine, while the machine was running the handle that kept the glue tray in proper place moved and the tray dislocated, resulting in the lack of glue on the blank.

Suggestion: The Proximity Switch for the glue tray position

Award: GM’s parking place

Department: Make & Pack

Job title: Electro technician

Problem: At GD-CT machine, while the machine wasrunning the handle that kept the glue tray in properplace moved and the tray dislocated, resulting in thelack of glue on the blank.

Suggestion: The Proximity Switch for the glue tray position

Award: GM’s parking place

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Kaizen journey in JTI Senta

W h e n p r o c e s s e s a r e s e t , s h i f t f o c u s t o m a k i n g s u r e t h a t e m p l o y e e s u s e t h e m2010

2011C o n t i n u o u s s u p p o r t t o c h a n g e i n i t i a t i v e s ,f o c u s t o f o s t e r i n g e m p l o y e e b e h a v i o r s

2012

Kaizen Control and Continues improvement stage

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Kaizen journey in JTI Senta

2013

2014

2015

2016…

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LEARNING DAY An event, aimed to promote value and excitement of life-long learning

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CROSS-

FUNCTIONAL

AWARENESS

SESSIONS

An event, aimed to promote cross-functional cooperation and inter-departmental career moves

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Kaizen

Change process ,

of f ice and environment

Change

people

behavior

.Culture

change

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Benefit: Productivity

16

10,210

11,976

13,294

14,429

15,498

14,526

14,050

15,785

19,979

20,830

0

5,000

10,000

15,000

20,000

25,000

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

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Results: suggestions implemented in Senta Factory

0.2

2.6

3.0

4.9

3.9

5.65.9

4.9

4.2

4.9

0.2

1.5 1.6

2.5

2.1

3.0

4.14.2 4.2

4.8

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Sugg. / HCImpl. Sugg. / HC

Target 2017:Sugg. / HC = 4,904Impl. sugg / HC = 4,302

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Results: Water Consumption

5.70

6.83

5.44

2.90

1.77 1.92 2.03

1.501.27 1.20

0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

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Factories KPI performance ranking – by functions

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Talents and production support providedTotal HC: 146

STA TechnicalSupport GROW IA, DA GFT SUM

9 25 2 4 2 42

Participants Employed PracticingJump 11 8 2

20162017

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