Jzanzig_Acc 512 - Chapter 12

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    Chapter 12

    Decentralization and Performance

    Evaluation

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    Presentation OutlineI. The Concept of Decentralization

    II. Types of Responsibility CentersIII. Evaluating Investment Centers with

    Return on Investment (ROI)

    IV. The Balanced Scorecard

    V. Transfer Prices

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    I. The Concept of DecentralizationA. Decentralization Defined

    B. Advantages/Disadvantages ofDecentralization

    C. Two Reasons for Evaluating Subunit

    Performance

    D. Responsibility Accounting

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    A. Decentralization Defined

    Firms that grant substantial decision making

    authority to the managers of subunits arereferred to as decentralized organizations.

    Most firms are neither totally centralized

    nor totally decentralized.

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    B. Advantages/Disadvantages of

    DecentralizationAdvantages

    Better information,leading to superior

    decisions.

    Faster response tochanging circumstances.

    Increased motivation of

    managers Excellent training for

    future top levelexecutives.

    Disadvantages

    Costly duplication of

    activities. Lack of goal congruence.

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    C. Two Reasons for Evaluating

    Subunit Performance

    Identification of successful areas of

    operation and areas in need of

    improvement.

    Influence over the behavior of managers.

    Note that it is quite possible to have a good

    manager and a bad subunit.

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    D. Responsibility Accounting Managers should only be

    held responsible for costsand revenues that they

    control.

    In a decentralizedorganization, costs and

    revenues are traced to theorganizational level where

    they can be controlled.

    (See Illustration 12-3 on p.421)

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    II. Types of Responsibility

    Centers

    A. Cost Centers

    B. Profit Centers

    C. Investment Centers

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    A. Cost Centers

    A cost center is a subunit thathas responsibility forcontrolling costs but not for

    generating revenues.

    Most service departments

    (i.e., maintenance, computer)are classified as cost centers.

    Production departments maybe cost centers when they

    simply provide components

    for another department. Cost centers are often

    controlled by comparingactual with budgeted or

    standard costs.

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    B. Profit Centers

    A profit center is a subunit

    that has responsibility of

    generating revenue and

    controlling costs.

    Profit center evaluation

    techniques include:

    Comparison of current year

    income with a target or budget.

    Relative performance evaluationcompares the center with other

    similar profit centers.

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    C. Investment Centers

    An investment center is a

    subunit that is responsible for

    generating revenue,

    controlling costs, and

    investing in assets. An investment center is

    charged with earning income

    consistent with the amount of

    assets invested in the segment.

    Most divisions of a company

    can be treated as either profit

    centers or investment centers.

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    III. Evaluating Investment

    Centers with Return onInvestment (ROI)

    A. The Components of ROI

    B. Measuring ROI Income and InvestedCapital

    C. Problems with Using ROID. Residual Income (RI) as an Alternative to

    ROI

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    A. The Components of ROI

    ROI has a distinct advantage over income as a measure ofperformance since it considers both income (the

    numerator) and investment (the denominator).

    ROI =

    Income

    Invested capital

    ROI = IncomeSales

    x SalesInvested capital

    ProfitMargin Investment Turnover

    The breakdown of the formula shows that managers can increase

    return by more profit and/or generating more sales for each

    investment dollar.

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    B. Measuring ROI Income and

    Invested CapitalROI Income

    Investment center income

    will be measured using netoperating profit after taxes

    (NOPAT).

    NOPAT should exclude

    nonoperating items such as

    interest expense and

    nonoperating gains and

    losses, net of the tax effect.

    ROI Invested Capital

    Invested capital is measuredas total assets less

    noninterest bearing currentliabilities.

    Noninterest bearing currentliabilities are deducted from

    total assets because they area free source of funds andreduce the cost of theinvestment in assets.

    See Illustration 12-4 on page 426

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    C. Problems with Using ROI

    Investment in assets is typically measured using historicalcost. ROI becomes larger as assets become depreciated.

    This may result in managers taking unnecessary delays in

    updating equipment.

    Managers may turn down projects with positive net presentvalues, simply because accepting the project results in a

    reduced ROI. In other words, projects may be turned down

    if they provide a return above the cost of capital but below

    the current ROI.

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    D. Residual Income (RI) as an

    Alternative to ROIResidual Income = NOPAT Required Profit

    = NOPAT Cost of Capital x Investment

    = NOPAT Cost of Capital x (Total Assets

    Noninterest Bearing Current Liabilities)

    Residual Income (RI) overcomes the underinvestment problem of

    ROI since any investment earning more than the cost of capital will

    increase residual income.

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    IV. The Balanced Scorecard

    A. The Balanced Scorecard Approach

    B. The Balanced Scorecard Dimensions

    C. How Balance is Achieved

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    A. The Balance Scorecard

    Approach A problem with just

    assessing performance with

    financial measures is that

    such measures are

    backward looking.

    The balanced scorecard

    approach also focuses on

    what managers arecurrently doing to create

    future shareholder value.

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    B. The Balanced Scorecard Dimensions

    Financial PerspectiveIs company achieving

    financial goals?

    Financial PerspectiveIs company achieving

    financial goals?

    Internal Process

    Is company improving

    critical internal processes?

    Internal Process

    Is company improving

    critical internal processes?

    Customer Perspective

    Is company meeting

    customer expectations?

    Customer Perspective

    Is company meeting

    customer expectations?

    Learning and Growth

    Is company improving

    its ability to innovate?

    Learning and Growth

    Is company improving

    its ability to innovate?

    Strategy

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    C. How Balance is AchievedPerformance is assessed across a balanced set of

    dimensions (see Illustration 12-10 on p. 437).

    Quantitative measures (e.g., number of defects)are balanced with qualitative measures (e.g., rate

    of customer satisfaction).

    There is a balance ofbackward-lookingand

    forward-lookingmeasures.

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    V. Transfer Prices

    A. Transfer Price Defined

    B. Market Prices as the Maximum

    C. Variable Cost as the Minimum ExcessCapacity Exists

    D. Variable Cost Plus Lost Contribution

    Margin on Outside Sales as the Minimum

    Excess Capacity Does Not Exist

    E. Transfer Pricing and Income Taxes in an

    International Context

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    A. Transfer Price Defined

    The price that is used to

    value internal transfersof goods and services

    within the same

    company is known as

    the transfer price.

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    B. Market Prices as the

    MaximumThe transfer price should

    not exceed what the

    acquiring division wouldhave to pay for a similar

    good and given set of

    conditions on the outside

    market. If the outsidemarket is cheaper, the

    good should be acquired

    outside the organization.

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    C. Variable Cost as the Minimum

    Excess Capacity ExistsThe supplying divisionshould not set a transfer

    price that is lower thanthe variable cost ofsupplying the goodand/or service to the

    requesting division. This

    may be less than thevariable cost of serving

    an outside customer.

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    D. Variable Cost Plus Lost

    Contribution Margin on OutsideSales as the Minimum Excess

    Capacity Does Not Exist

    The minimum transfer pricewill add a lost

    contribution margin onoutside sales if the

    supplying division mustturn away outside

    customers to provide thegood and/or service to

    the requesting division.

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    E. Transfer Pricing and Income Taxes

    in an International Context

    When income tax ratesbetween countries differ

    significantly, a supplier ina lower rate country willwant to charge the

    purchasing division ahigher transfer price to

    lower taxable income forthe purchaser in the

    higher rate nation, andvice versa.

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    SummaryDecentralization and Responsibility

    Accounting

    Cost, Profit, and Investment Centers

    ROI

    Residual Income

    Balanced Scorecard

    Transfer Pricing