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i s e JUSTICE IN AMERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California 2013 ANNUAL CONFERENCE

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Page 1: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

iseJUSTICE IN AMERICA:

November 6-9, 2013Westin Bonaventure Hotel

Los Angeles, California

2013 ANNUAL CONFERENCE

Page 2: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

NLADA MEMBER INSURED EXCLUSIVE BENEFITS INCLUDE:

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Invest in NLADA’s Advocacy Efforts on Behalf of the Equal Justice Community

Partnering with NLADA to Celebrate 100 Years of Delivering Justice

NLADA INSURANCE PROGRAM

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Page 3: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

Table of Contents

i 12469

11141821222766

Welcome Letter

NLADA Leadership and Staff

Hotel Floor Plans

General Information

NLADA Governing Body

Host and Conference Committees

Annual Conference Highlights

Annual Conference Highlights Awards

Caucuses

Annual Conference Track Information

Agenda at a Glance

Conference Agenda

Exhibitors Showcase

Page 4: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

Dear Participants:

Welcome to NLADA’s 2013 Annual Conference, “Justice in America: Delivering on the Promise.” Each year, we look forward to this tremendous gathering of advocates, colleagues, and friends knowing that the exchange of ideas and critical conversations that take place among you will lead to innovative solutions to intractable problems and greater access to justice for the most marginalized members of our communities. At a time when some of our government leaders are more interested in scoring political points than in keeping our government — and the critical services and social safety net it provides to millions of Americans—open and functioning, your collective energy and commitment to protecting the civil and human rights of Americans living in poverty with little political power is as important as ever.

This year’s conference will provide ample opportunities to learn from and be inspired by each other’s challenges and successes grappling with the most compelling matters facing indigent defense and civil legal services programs today. Wednesday’s opening plenary will feature keynote speaker, Robert Egger, founder and president of LA Kitchen, a culinary job training program that strives to improve employment prospects and social outcomes for vulnerable groups including those with a history of foster care and incarceration. Our more than 125 workshops on six tracks — civil, defender, client, board, joint, and fundraising — cover cutting-edge and timely issues including the role of civil legal aid concerning the Affordable Care Act, issues for immigrant clients, practicing race equity in our organizations and in our service delivery, effective utilization of technology, juvenile defense after Miller v. Alabama, the evolving law on the ineffectiveness of defense counsel and developing clients as Board leaders. We will also pause during Friday’s Awards Luncheon to recognize and celebrate our colleagues who have made exceptional contributions in civil legal aid and indigent defense. We are excited to include for the first time this year the New Leaders in Advocacy Award. This award will honor attorneys who, early in their careers, are already exhibiting extraordinary leadership.

NLADA is grateful to the many people including volunteers, presenters, and other partners who have contributed their time and effort to make this conference a rich experience for each of us. We hope that over the next several days you will find yourself thinking deeply and creatively, feeling stimulated and challenged, and enjoying the company and support of your fellow advocates. Most importantly, we hope that you leave the conference with new information, resources, and ideas to bolster your ability to deliver on the promise of justice.

Sincerely,

Jo-Ann WallaceNLADA President & CEO

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 1

NLADA Leadership Jo-Ann WallacePresident & CEO

Maria SotoSenior Vice President, Operations

Ed BurnetteVice President, Defender Legal Services

Julie ClarkVice President, Strategic Alliances and Government Relations

helen Kessler-KatzChief Development Officer

Don SaundersVice President, Civil Legal Services

NLADA StaffKristen ClausenProgram Associate, Training

Otisa DozierProgram Associate, Office Administration

Caroline garrettHuman Resources Manager

Nancy gistInterim Director, Defender Legal Services

Stacy greenMeetings & Events Manager

Charles GreenfieldChief Counsel, Civil Programs

Yvette hatcherAccounting Manager

Camille holmesDirector, Racial Justice Initiative

Mark houldinDefender Counsel

Wendy LuMajor Gifts Officer

David MillerProgram Associate, Communications

Kevin MillsDirector, Member Services

Seiphemo MonnapulaProgram Associate, Information Technology

Chandra NicholsonProgram Associate, Member Services and Training

Rosa PeraltaResearch Director, Defender Legal Services

Carol PonceSenior Program Associate, Strategic Alliances

veda SimpsonExecutive Office Administrator

NLADA Insurance Program Staff Clint LyonsPresident & CEO

Joyce A. huffmanResource Coordinator & Assistant to the President

greg ThrasherSenior Account Executive

Charlene RhaticanDirector of Insurance Operations

Johanna WestonSpecial Assistant to the President, CS Support

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2 | NLADA ANNuAL CONFERENCE

FOYER

FOYER

FOYER

SAN FERNANDO

PALOS VERDES

SANTABARBARA

A

A

A

B

B

B

CC

SANTA ANITA

BEAUDRY

BEAUDRY

C B A

SANBERNARDINO

LOSCERRITOS

LA CIENEGA

LOSFELIZ

SAN PEDRO

SAN GABRIEL

LABREA

M

W

LAKEVIEWBISTRO

RESTAURANT

LOBBY COURT

PHONES

PHONES

GIFT SHOP

ACCESSIBLEELEVATORLEVELS 1–6

ELEVATORS

ELEVATORSELEVATORS

ELEVATORS

ELEVATOR FROM GARAGE TO LEVEL 2

HOTEL REGISTRATION

RETAILRETAIL

FLOWER STREET ENTRANCE

FLOWER STREET

ESCALATORS

WM

SERVICEELEVATOR

PASADENA ROOMFOYER

M W

EXHIBITOFFICES

FREIGHT ENTRANCE

ELEVATOR FROM GARAGETO LEVEL 2

ESCALATORS

lobby level — function rooms

one level below lobby — pasadena room exhibition hall

FLoor PLANSWestin Bonaventure Hotel • los angeles, California

* Lobby LeveL - Function Rooms

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 3

SAN DIEGO

SAN JOSE

SAN FRANCISCO

FOYER

SACRAMENTO

CALIFORNIA BALLROOM

STREET ACCESSFOR LOADING

RETAIL

RETAIL

OPEN ATRIUM

OPEN ATRIUM

ESCALATORS

ELEVATOR FROM GARAGETO LEVEL 2

ACCESSIBLEELEVATOR LEVELS 1–6

SAN DIEGOREGISTRATION

BOOTH

SACRAMENTOREGISTRATION

BOOTH

PHONES

SKYBRIDGETO ADJACENT

PARKING

W M

FIGUEROA STREET ENTRANCE

W

M

PHONES

SERVICEELEVATOR

AVALON

FOYER

CATALINA BALLROOM

EMERALD BAY

HOLLYWOOD BALLROOM

INTERNATIONAL ROOM

JOGGINGTRACK

OPEN ATRIUM

OPEN ATRIUM

RETAIL

FOYER

PHONES

W M

SERVICEELEVATORS

ACCESSIBLEELEVATORLEVELS 1–6

ESCALATORSDRESSINGROOMS

PHONES

W

M

SANTA MONICAA

B

C

D

W M

FOYER

ELEVATORS

ELEVATORSELEVATORS

ELEVATORS

level 2 — california ballroom

level 3 — catalina ballroom

SAN DIEGO

SAN JOSE

SAN FRANCISCO

FOYER

SACRAMENTO

CALIFORNIA BALLROOM

STREET ACCESSFOR LOADING

RETAIL

RETAIL

OPEN ATRIUM

OPEN ATRIUM

ESCALATORS

ELEVATOR FROM GARAGETO LEVEL 2

ACCESSIBLEELEVATOR LEVELS 1–6

SAN DIEGOREGISTRATION

BOOTH

SACRAMENTOREGISTRATION

BOOTH

PHONES

SKYBRIDGETO ADJACENT

PARKING

W M

FIGUEROA STREET ENTRANCE

W

M

PHONES

SERVICEELEVATOR

AVALON

FOYER

CATALINA BALLROOM

EMERALD BAY

HOLLYWOOD BALLROOM

INTERNATIONAL ROOM

JOGGINGTRACK

OPEN ATRIUM

OPEN ATRIUM

RETAIL

FOYER

PHONES

W M

SERVICEELEVATORS

ACCESSIBLEELEVATORLEVELS 1–6

ESCALATORSDRESSINGROOMS

PHONES

W

M

SANTA MONICAA

B

C

D

W M

FOYER

ELEVATORS

ELEVATORSELEVATORS

ELEVATORS

level 2 — california ballroom

level 3 — catalina ballroom

* LeveL 2 - caLiFoRnia baLLRoom

* LeveL 3 - cataLina baLLRoom

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4 | NLADA ANNuAL CONFERENCE

GENErAL INFormATIoN

AWArDS LuNCHEoN TICkETSTickets for the Awards Luncheon on Friday are required. One ticket is included with each full conference registration if you confirmed your intention to attend this event when registering for the conference. A luncheon ticket is indicated on your registration badge. Additional tickets may be available for purchase at the registration desk. Limited tickets are available.

A vegan alternative will be available. You will need to inform your waiter during lunch that you have requested a vegan, vegetarian or gluten free entree.

BADGESBadges must be worn to gain entrance to all sessions, meetings and meal functions as well as the exhibit area.

CELL PHoNES AND PAGErSPlease be respectful and turn your cell phones and pagers off during plenary and workshop sessions.

CoNTINuING LEGAL EDuCATIoN it is a licensing requirement in most states that attorneys attend training each year. A CLE instruction sheet, general information and three-part certificate of attendance can be found in your conference bag. Please complete the NLADA CLE form and return it to the registration desk or mail to NLADA so that we may maintain a record of your attendance.

individual state forms are available at the conference registration desk in the California Ballroom Foyer. These forms must be completed onsite. Otherwise the completed forms, if possible, should be returned to NLADA by December 16, 2013 in order to be processed. Please be familiar with the CLE requirements in your state.

if you are an attorney from Oklahoma or California, please remember to stop by the registration desk to sign the mandatory sign-in sheets. Oklahoma attorneys must sign in each day and California attorneys must sign in one time during the conference.

in order to receive CLE credit, Delaware attorneys must sign-in each time they arrive for training sessions and sign out each time they leave. if there are no breaks in attendance, the attorney must, at a minimum, sign in at the first of the day and sign out at the end of the day.

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 5

EvALuATIoNSNLADA is very interested in your feedback on the conference. A general conference evaluation form is included in your registration packet and extra forms are available at the registration desk. Additionally, each training session will have a proctor who will distribute session evaluations. Please take a few minutes immediately following your session to fill out these evaluations and return them to your session proctor. We appreciate you taking the time to complete these forms, as they are useful tools for NLADA in our effort to provide the highest quality training events and conferences for you.

INTErNET ACCESSinternet access is free in the hotel lobby. Please visit our Cyber Café, sponsored by the NLADA insurance Program, located in the Exhibit hall on Level 2 - California Ballroom Foyer for internet access and downloading materials.

SmokING PoLICyThis hotel has a smoke-free policy.

TWITTErCommunicate with other attendees while at the conference and receive updates on sessions of interest. Check for room changes and any errata information. Comment on the sessions you attend and let us know which sessions/presenters you enjoyed. Write your comments using #NLADALA or follow us on Twitter @NLADA.

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6 | NLADA ANNuAL CONFERENCE

Lillian Johnson, ChairpersonCommunity Legal ServicesPhoenix, AZ

John i. Mauldin, vice Chairperson13th Judicial Circuit Public DefenderGreenville, SC

Rosita Stanley, vice ChairpersonNational Legal Aid & Defender AssociationMacon, GA

Alex R. gulotta, TreasurerLegal Aid Justice CenterCharlottsville, VA

Patton AdamsSouth Carolina Commission on Indigent DefenseColumbia, SC

Daryl AtkinsonSouthern Coalition of Social JusticeDurham, NC

Avis BuchananPublic Defender Service for DCWashington, DC

Catherine C. CarrCommunity Legal Services, Inc.Philadelphia, PA

Myrnairis CepedaGreater Boston Legal ServicesRoxbury, MA

Julie K. ClarkNational Legal Aid & Defender AssociationWashington, DC

Dennis groenenboomIowa Legal Aid Central Administrative OfficeDes Moines, IA

gwendolyn L. hanley-PamplinLegal Aid Society of San Diego, Inc.San Diego, CA

M. Clara hernandezEl Paso County Public Defenders OfficeEl Paso, TX

harry JohnsonIndiana Legal Services, Inc.Indianapolis, IN

Regina KellyRegina Kelly FoundationHearne, TX

Clinton LyonsNLADA Insurance ProgramWashington, DC

Thomas MlakarLegal Aid Society of ClevelandCleveland, OH

Jose PadillaCalifornia Rural Legal Assistance, Inc.San Francisco, CA

Leonard A. SanchezNeighborhood Legal Services MichiganDetroit, MI

Kelli S. ThompsonWisconsin State Public DefenderMadison, WI

Michael TobinWisconsin State Public DefenderMadison WI

Deierdre WeirLegal Aid and Defender Association, Inc., Civil Law GroupDetroit, MI

gary Windom, immediate Past Chair PersonRiverside, CA

Ofelia ZapataTexas RioGrande Legal Aid, Inc.Austin, TX

Jo-Ann Wallace, PresidentNational Legal Aid and Defender AssociationWashington, DC

BoArd oF direcTors

MEMBERS

NLADA Governing Body

(As of October 25, 2013)

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 7

ciViL PoLicY GroUP

Dennis groenenboom, ChairpersonIowa Legal Aid Central Administrative OfficeDes Moines, IA

gwendolyn L. hanley-Pamplin vice ChairpersonLegal Aid Society of San Diego, Inc.San Diego, CA

harry Johnson, ChairpersonIndiana Legal Services, Inc.Indianapolis, IN

Daryl AtkinsonSouthern Coalition of Social JusticeDurham, NC

Betsy BibenPublic Defender Service for DCWashington, DC

gwendolyn L. hanley-PamplinLegal Aid Society of San Diego, Inc.San Diego, CA

Regina KellyRegina Kelly FoundationHearne, TX

Marcy MullerGeorgia Legal Services Program, Inc.Dalton, GA

Ofelia ZapataTexas RioGrande Legal Aid, Inc.Austin, TX

cLieNT PoLicY GroUP

Silvia ArguetaLegal Aid Foundation of Los AngelesLos Angeles, CA

Sam h. BuchananMississippi Center for Legal ServicesHattiesburg, MS

Catherine C. CarrCommunity Legal Services, Inc.Philadelphia, PA

Steven Eppler-EpsteinConnecticut Legal Services, Inc.Middletown, CT

Steven C. hagerOklahoma Indian Legal Services, Inc.Oklahoma City, OK

Catherine harrisGreater Boston Legal ServicesBrookline, MA

Ed higginsMontana Legal Services AssociationMissoula, MT

Lucille LoganLegal Aid Services of Oklahoma, Inc.Oklahoma City, OK

Thomas MlakarLegal Aid Society of ClevelandCleveland, OH

Marcy MullerGeorgia Legal Services Program, Inc.Dalton, GA

John F. O’TooleNational Center for Youth LawOakland, CA

Rodolfo SanchezTexas RioGrande Legal Aid, Inc.Weslaco, TX

Amy Sings in the TimberMontana Justice FoundationHelena, MT

Anthony L. YoungSouthern Arizona Legal Aid, Inc.Tucson, AZ

MEMBERS

(As of October 25, 2013)

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8 | NLADA ANNuAL CONFERENCE

M. Clara hernandez, ChairpersonEl Paso County Public Defenders OfficeEl Paso, TX

Patton Adams, vice ChairpersonSouth Carolina Commission on Indigent DefenseColumbia, SC

deFeNder PoLicY GroUP

Daryl AtkinsonSouthern Coalition of Social JusticeDurham, NC

Nancy T. BennettCommittee for Public Counsel ServicesBoston, MA

Betsy BibenPublic Defender Service for DCWashington, DC

Avis BuchananPublic Defender Service for DCWashington, DC

Derwyn D. BuntonOrleans Public DefendersNew Orleans, LA

Anne DalySociety for Counsel Representing Accussed PersonsSeattle, WA

John S. DigiacintoSan Mateo County Bar Association, Private Defender ProgramRedwood City, CA

Shawna geigerAlternative Defense Counsel Office State of ColoradoDenver, CO

Seymour JamesThe Legal Aid Society of New York Criminal Defense DivisionNew York, NY

Regina KellyRegina Kelly FoundationHearne, TX

Steve LipsonVentura County Public Defender OfficeVentura , CA

Angela J. MooreBexar County Appellate Public Defender OfficeBoerne, TX

Michael TobinWisconsin State Public DefenderMadison, WI

MEMBERS

(As of October 25, 2013)

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 9

HosT commiTTee co-cHAirs:

Neal S. Dudovitz, Executive Director, Neighborhood Legal Services of Los Angeles County

Justice Earl Johnson, Jr. (Ret.), visiting Scholar, University of Southern California Law School and the Western Center on Law and Poverty

Linda Kim, Deputy Director, OneJustice

David A. Lash, Counsel, O’Melveny & Myers LLP

gary Windom, immediate Past Chair, NLADA Board of Directors

HosT commiTTee memBers:

Silvia R. Argueta, Executive Director, Legal Aid Foundation of Los Angeles

Ronald L. Brown, Chief Public Defender, Office of the Los Angeles County Public Defender

Mary Lavery Flynn, interim Senior Director, Office of Legal Services, State Bar of California

ilene Jacobs, Director of Litigation, Advocacy & Training, California Rural Legal Assistance, Inc.

Luis J. Rodriguez, President, State Bar of California

Host Committee

Conference Committee

coNFereNce commiTTee memBers:

Kelli Thompson, Chair, Public Defender, Wisconsin State Public Defender

Silvia Argueta, vice-Chair, Executive Director, Legal Aid Foundation of Los Angeles

Eric Angel, Legal Aid Society of the District of Columbia

Betsy Biben, Public Defender Service for the District of Columbia

Ronald L. Brown, Public Defender of the County of Los Angeles

hannah Lieberman, Neighborhood Legal Services Program

Thomas Mlakar, Legal Aid Society of Cleveland

Ofelia Zapata, Texas RioGrande Legal Aid, Inc.

(As of October 25, 2013)

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10 | NLADA ANNuAL CONFERENCE

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 11

ANNuAL CoNFErENCE HIGHLIGHTS

Keynote SpeakerRobert Egger, Founder and President, LA KitchenWednesday, November 6, 5:30 P.m.CALIForNIA BALLroom – SAN FrANCISCo – LEvEL 2

robert is the founder and President of l.a. Kitchen, which will open in early 2014. the l.a. Kitchen will professionally recover fresh food, with an emphasis on fresh fruits and vegetables, which it will use to fuel a culinary arts job training program for men and women coming out of foster care, or older men and women returning from incarceration.

robert pioneered this model during his 24 year tenure as the President of the DC Central Kitchen, the country’s first “community kitchen”, where food donated by hospitality businesses and farms

is used to fuel a nationally recognized culinary arts job training program. since opening in 1989, the Kitchen (which is a $10 million a year, self-sustaining, social enterprise) has produced over 26 million meals and helped 1,000 men and women gain full time employment. the Kitchen operates its own revenue generating business, fresh start Catering, as well as the Campus Kitchens Project, which coordinates similar recycling/meal programs in 33 colleges or high school based kitchens.

in addition, robert is the founder and President of Cforward, an advocacy organization that rallies employees of nonprofits to educate candidates about the economic role that nonprofits play in every community, and to support candidates who have detailed plans to strengthen the economy that includes nonprofits.

in Washington D.C., robert was the founding Chair of both the Mayor’s Commission on nutrition and street sense, Washington’s “homeless” newspaper. He was also the Co-Convener of the first nonprofit Congress, held in Washington DC in 2006. Currently, robert serves on the Board of the national addiction recovery program, Back on My feet, the Philanthropic Collaborative, and Chef Jose andres’ World Central Kitchen.

Robert Egger

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12 | NLADA ANNuAL CONFERENCE

robert’s book on the non-profit sector, Begging for Change: the Dollars and sense of Making nonprofits responsive, efficient and rewarding for all, was released in 2004 by HarperCollins. it received the 2005 Mcadam Book award for “Best nonprofit Management Book” by the alliance for nonprofit Management.

robert was included in the nonProfit times list of the “50 Most Powerful and influential” nonprofit leaders from 2006-2009. He was the recipient of the restaurant association of Metropolitan Washington’s 2007 “lifetime achievement” award and the 2004 James Beard foundation “Humanitarian of the Year” award. He has been named an oprah angel, a Washingtonian of the Year, a Point of light and one of the ten Most Caring People in america, by the Caring institute. He is also a 15-gallon blood donor to the american red Cross.

robert speaks throughout the country and internationally on the subjects of hunger, sustainability, nonprofit political engagement and social enterprise. He writes blogs and editorials to share his ideas about the nonprofit sector and the future of america.

Welcome AddressLuis J. Rodriguez, PresidentCalifornia State Bar Association

President, luis J. rodriguez is the first latino and the first lawyer from the public defender’s office to lead the California state Bar association, a 244,000 member organization. rodriguez is a 20-year veteran of the los angeles County public defender office, past president of the Mexican Bar association of los angeles County and of the la raza lawyers association. He received his undergraduate and law degrees from santa Clara university.

ANNuAL CoNFErENCE HIGHLIGHTS

Luis Rodriguez

Keynote Speaker, Robert Egger (continued)

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 13

Special Introduction to our Keynote Speaker by José AndrésCelebrity Chef and Chairman, LA Kitchen

named one of the 100 most influential people in the world by time magazine in 2012 and “outstanding Chef” by the James Beard foundation in 2011, José andrés is an internationally-recognized culinary innovator, passionate advocate for food and hunger issues, author, educator, television personality and chef/owner of thinkfoodgroup. tfg is the team responsible for renowned dining concepts in Washington, DC, las vegas, los angeles, Miami, and Puerto rico. He is Dean of the spanish studies program at the international Culinary Center, the first program of its kind to be offered in the united states. andrés can be seen on PBs as host

and executive producer of Made in spain. His cookbooks include Made in Spain: Spanish Dishes for the American Kitchen and Tapas: A Taste of Spain in America and he has recently launched his own line of artisanal products, Jose andres foods. His native spain awarded him the prestigious order of arts and letters medallion in 2010, making him the first chef to receive this recognition. He is chairman emeritus of DC Central Kitchen, Chairman of la Central Kitchen and the founder of World Central Kitchen. He is also culinary ambassador to the global alliance for Clean Cookstoves, an effort championed by secretary Hilary Clinton. andrés also teaches “science and Cooking” at Harvard as well as “the world on a Plate: How food shapes Civilization” at george Washington university.

José Andrés

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14 | NLADA ANNuAL CONFERENCE

Annual Awards LuncheonFriday, November 8, 12:00 NooNSAN FrANCISCo

New Leaders in Advocacy AwardRebecca Vallas, Deputy Director of Government Affairs, National Organization of Social Security Claimants’ Representatives

rebecca vallas joined nossCr as the Deputy Director of government affairs in 2013, where her work focuses on preserving and strengthening the social security disability programs. she was previously awarded a skadden fellowship and a Borchard fellowship in law and aging at Community legal services in

Philadelphia, where she represented low-income seniors and people with disabilities with social security and ssi related matters.

she is a co-chair of both the Consortium for Citizens with Disabilities (CCD) social security task force and the ssi Coalition for Children and families and is a member of the national academy on social insurance (nasi). she has delivered trainings at the local, state, and national level and is the author of several briefs and articles on social security and ssi. she has appeared on national television and radio, and has testified before Congress. she was named one of forbes Magazine’s “30 under 30” for law and social Policy in 2011.

rebecca received her J.D. from the university of virginia school of law and received a B.a. in Psychology from emory university.

ANNuAL CoNFErENCE HIGHLIGHTS: AWArDS

Rebecca D. Vallas

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 15

Reginald Heber Smith Defender Award Nzinga Hill, Supervising Attorney, Child in Need of Care Division, Orleans Public Defenders

nzinga Hill is the supervising attorney of the Child in need of Care Case unit with the orleans Public Defenders, where she represents parents in cases involving louisiana’s child protection officials.

in addition to working to continuously improve representation for parents in CinC cases, she serves on committees dedicated to improving outcomes for families in orleans Parish Juvenile Court. Born and raised in new orleans, Ms. Hill returned to the city after completing law school and has worked with families in crisis and as a civil rights attorney throughout her legal career. immediately prior to joining oPD, she served on the faculty of tulane university law school as a clinical instructor supervising student representation of clients in domestic violence cases. she has a B.a. from saint louis university and received her J.D. from the university of texas school of law.

Nzinga Hill

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16 | NLADA ANNuAL CONFERENCE

ANNuAL CoNFErENCE HIGHLIGHTS: AWArDS

Reginald Heber Smith Civil AwardVictor Geminiani, Executive Director, Hawaii Appleseed Center for Law and Economic Justice

victor geminiani began his career as a vista volunteer lawyer with the atlanta legal aid society. He has served as the Director of litigation and law reform with Bedford-stuyvesant Community legal services and as executive Director of the legal services of Western Massachusetts, the legal services of northern California, the legal aid society of Hawaii, the legal aid foundation of los angeles and the Hawaii appleseed Center for law and economic Justice. He has

also worked in the legal services Corporation (lsC) as associate Director of support and finances responsible for lsC funding policy and as the south east regional Director overseeing the 75 legal services programs in the 10 southern states.

victor has served in a variety of capacities with the boards of several of national associations including the executive committee of nlaDa, as founding board member and President of the Management information exchange and as a board member of the litigation section of the american Bar association (aBa) and Chair of the section”s Pro Bono committee. He also served as a member of the aBa’s standing Committee on Pro Bono and on the Delivery of legal services Committee. He has been presented with the litigation section’s John Minor Wisdom award and the Hawaii state Bar association’s Champion for social Justice award.

Awardees (continued)

Victor M. Geminiani

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 17

Clara Shortridge Foltz AwardThe Bronx Defenders represented by Robin Steinberg, Founder and Executive Director

the Bronx Defenders provides innovative, holistic, and client-centered criminal defense, family defense, civil legal services, social work support and advocacy to indigent people of the Bronx. today, a staff of nearly 200 represents 30,000 individuals each year and reaches hundreds more through outreach programs and community legal education. in the Bronx and beyond, it promotes justice in low-income communities by keeping families together.

the Bronx Defenders looks beyond individual cases to challenge entrenched problems that drive individuals into the justice system through community education, leadership development, impact litigation, and legislative reform. it operates on multiple levels: as a provider of Holistic Defense working one-on-one with clients and families; as a community resource; and as a force for systemic change advocating with policymakers. it seeks partnerships with community-based providers and leverages their expertise to ensure that its clients’ expressed needs are addressed.

Charles Dorsey AwardRamón Arias, Executive Director Bay Area Legal Aid

ramón began his legal aid career in 1978 with California rural legal assistance. During his ten years with Crla, ramón served as a staff attorney, managing attorney, Director of Crla’s Migrant farm Worker Project, and as a regional counsel. in 1988, ramón became the executive Director of the san francisco neighborhood legal assistance foundation, a position he held for the next 12 years.

in 2000, ramón became the executive Director of Bay area legal aid, an organization he helped to create by merger of four legal aid programs. Bay area legal aid is the san francisco Bay area’s largest law firm for the poor and is nationally recognized for its innovation, effectiveness, and quality.

Consistent with his national leadership on the need to cultivate a new generation of public interest lawyers, ramón currently serves on the Board of equal Justice Works, which operates the largest fellowship program in the united states.

Ramón P. Arias

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18 | NLADA ANNuAL CONFERENCE

CaucusesThursday, November 6

Client Caucus – 8:30 A.M.PALoS vErDES – LoBBy LEvEL

Calvin D. Hawkins is currently the presiding judge at the lorenzo arredondo

Justice Center in east Chicago, indiana. this civil trial jurist was appointed to

the bench in 2007 by indiana governor Mitch Daniels. for more than twenty

years Hawkins was a Chapter 7 bankruptcy trustee in the united stated

Bankruptcy Court for the northern District of indiana. Before going into the

private law practice he was an attorney with the united states Department

of Justice, Civil rights Division, in Washington, D.C.

Judge Hawkins has served as Commissioner for the gary, indiana Housing authority and gary,

indiana Police Civil service Commission. Hawkins holds a B.a. in history from Huntington university

where he taught, received an honorary doctorate and serves on its Board of trustees; he received

a Juris Doctor degree from Howard university school of law and a Master of Divinity degree from

Wesley theological seminary. a renaissance man in many areas Judge Hawkins has taught on

college, university and law school levels, has pastored Methodist and Presbyterian congregations, has

arbitrated labor disputes, has mediated family law and civil disputes, has practiced in ecclesiastical

courts and has even found time to coach basketball on a collegiate level. Presently, Judge Hawkins

is vice President of the indiana legal services Board of Directors where he has conducted legal

education seminars for client groups. Married with three children and three grandchildren he is a

candidate for the Master of Judicial studies degree at the university of nevada.

Calvin D. Hawkins

ANNuAL CoNFErENCE HIGHLIGHTS: CAuCuSES

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 19

Raj Jayadev

Defender Caucus – 8:30 A.M.SAN JoSE – LEvEL 2

Raj Jayadev is the founder and executive Director of silicon valley De-Bug

– a community organizing, media, and advocacy organization based in san

Jose, California. for over a decade De-Bug has provided a platform for the

least heard of the valley – youth, the formerly incarcerated, undocumented

immigrants – to impact the political landscape and civic discussions that

affect them. the organization has become both a locally trusted advocated as

well as a nationally recognized innovator in grassroots organizing. as a soros Justice fellow, Jayadev

started the albert Cobarrubias Justice Project – an organizing model for families and communities

who have loved ones entangled in the criminal justice system. the program – housed at De-Bug –

trains and supports families, organizations, and religious institutions to assist their loved ones facing

charges by being a resource for the attorney, participating in the case, and having a presence in the

courtroom. the effort has gained attention as a new innovation that challenges the landscape of the

criminal court system by engaging the the participation of directly impacted communities – to both

change the outcome of specific cases, as well as change unfair policies that govern the dynamics of

the court system. Jayadev writes for new america Media, a national ethnic news wire, and his work

has appeared or been profiled in the new York times, national Public radio, a Public Broadcasting

service documentary, newsday, the san francisco Chronicle, and other dailies across the country.

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20 | NLADA ANNuAL CONFERENCE

Caucuses (continued)

CaucusesThursday, November 6

Civil Caucus, 1:30 P.M.CALIForNIA BALLroom – SAN FrANCISCo

Celinda Lake, lake research Partners; Martha Bergmark, Mississippi Center for Justice;

Sandra McAlister Ambrozy, the Kresge foundation; Mary E. McClymont, Public Welfare foundation

Celinda Lake is president of lake research Partners and is one of the nation’s leading political strategists, serving as tactician and senior adviser to national committees, dozens of incumbents and challengers at all levels of the electoral process. Celinda and her firm are known for cutting-edge research on issues such as the economy, health care, the environment and education. she has worked for a number of institutions including the Democratic national Committee (DnC), the Democratic governor’s association (Dga), the White House Project, afl-Cio, seiu, CWa, iaff, sierra Club, naral, Human rights Campaign, eMilY’s list and the Kaiser foundation. Her work also took her to advise fledgling democratic parties

in several post-war eastern european countries, including Bosnia and south africa

Martha Bergmark has served as the founding president and Ceo of the Mississippi Center for Justice, since 2003. for the previous 15 years, she was a national advocate for equal justice under law in Washington DC, serving tenures as president and executive vice president of the legal services Corporation, and as senior vice president for programs at the national legal aid and Defender association, where she directed the nlaDa/Center for law and social Policy’s Project for the future of equal Justice. for the first 14 years of her legal career, Martha practiced civil rights and poverty law in Hattiesburg, Miss., where she was the founding executive director of southeast Mississippi legal services (now Mississippi Center for legal services).

ANNuAL CoNFErENCE HIGHLIGHTS: CAuCuSES

Martha Bergmark

Celinda Lake

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 21

Mary McClynont

Sandra Ambrozy

as senior program officer for Human services, Sandra McAlister Ambrozy reviews grant proposals from community-based nonprofit organizations and explores grantmaking opportunities that support the Kresge foundation goals and values. as a member of Kresge’s Human services team, sandra helps shape and refine grantmaking so Kresge’s philanthropic dollars are used most effectively to build the capacity and extend the reach of human-services providers. sandra joined Kresge in 1982 and served initially as a general program assistant and program officer. she staffed Kresge’s green Building initiative to encourage nonprofits to design environmentally sustainable facilities and coordinated the Partnership to raise Community Capital, a national initiative for community foundations.

Prior to coming to Kresge, she worked at the Boston Children’s Museum and the Massachusetts Council on the arts and Humanities in Boston. sandra is a graduate of tufts university and is a u.s. green Building Council leeD accredited Professional. she serves on the board of the funders network for smart growth and livable Communities and was a reviewer for the u.s. Department of Housing and urban Development’s sustainable Communities and regional Planning grant Program in 2010 and 2011.

Mary E. McClymont joined the Public Welfare foundation in Washington, DC as its president in 2011. Previously, she served as executive director of global rights, an international human rights capacity-building organization promoting and protecting the rights of marginalized populations in the developing world. she also was the president and chief executive officer of interaction, the largest alliance of u.s.-based international development and humanitarian nongovernmental organizations, and held various executive positions at the ford foundation, including as vice president of the Peace and social Justice Program. Ms. McClymont earlier served as the national director for legalization of the Migration and refugee services, u.s.

Catholic Conference; senior staff counsel, the national Prison Project of the american Civil liberties union; trial attorney, Civil rights Division, u.s. Department of Justice; and assistant director for Corrections, national street law institute, georgetown university law Center. she is a member of the Council on foreign relations and a member of the District of Columbia bar. she currently serves on the board of the Washington regional association of grantmakers, and is a member of the new Perimeter advisory Board.she is the Co-founder of grantmakers Concerned with immigrants and refugees.

Ms. McClymont has an ll.M. in international legal studies from the american university Washington College of law and a J.D. from georgetown university law Center.

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22 | NLADA ANNuAL CONFERENCE

AGENDA AT A GLANCE

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Tuesday, November 5

7:30 a.M. – 11:00 a.M.Pre-Conference registration opensSan Pedro Foyer – Lobby Level

9:00 a.M. – 5:00 P.M.Pli train the trainersLa Brea – Lobby Level

9:00 a.M. – 4:30 P.M.Mie new executive Director training Palos Verdes – Lobby Level

Wednesday, November 6

8:30 a.M. – 4:30 P.M.Pli train the trainersLa Brea

9:00 a.M. – 4:30 P.M.Mie new executive Director training Palos Verdes

2:00 P.M. – 5:00 P.M.Conference registration open and exhibitor showcase openCalifornia Foyer – Level 2

2:00 P.M. – 3:00 P.M.noCaSan Gabriel A 4:00 P.M. – 5:00 P.M.first time attendees orientationSanta Barbara B

5:30 P.M. – 7:30 P.M.opening and Welcome addressSan Francisco

7:30 P.M. – 9:30 P.M.opening receptionCalifornia Ballroom Foyer

Thursday, November 7

8:30 – 10:00 a.M.strategic outreach and sustainability: the legal services case for Medical legal PartnershipBeaudry A

access to Justice Commissions: growth & innovation in the statesBeaudry B

By force, fraud or Coercion: identifying and Combating Human traffickingSanta Barbara C Client CaucusPalos Verdes

Cost, autonomy, and Practicality: responding to Concerns about the Civil right to Counsel approachSan Gabriel A

Defender Caucus: the untapped resource: How Client Communities Can Build Power for indigent DefenseSan Jose

How to Complete over 1,400 Complicated Cases a Year with two fte’s; the story of technology and PartnershipSan Pedro

language access enforcement: effective utilization of different strategies and tools to obtain compliance.Santa Anita A

law school to legal aid Pipeline: recruiting and integrating student volunteersSan Gabriel B

new Asylee orientations as a timely link to services for an underserved community: the greater los angeles area experienceSanta Anita B

oh, How the times are Changing: How to Create and Maintain High Quality intake service Delivery systems with reduced resources and staffSan Fernando

shriver Housing Project los angeles – a Partnership to Provide greater access to Justice and one step Closer to Civil gideonSan Bernadino

strategic outreach and sustainability: the legal services case for Medical legal PartnershipBeaudry A using Data to improve the Delivery of legal services: a Discussion of lsC’s Data ProjectSanta Barbara A

What legal services advocates need to understand about the 2013 u.s. supreme Court rulings fisher v. ut-austin and shelby County v. HolderSan Gabriel C

10:30 a.M. – 12:00 noonaccess to Justice in omaha: funding and implementing assisted self-representation CentersSan Bernadino

aCCD MeetingSan Jose

advocacy Campaigns that WorkSanta Barbara A

an atypical alliance: leveraging the DHs office for Civil rights and Civil liberties to improve Clients’ livesBeaudry B

annual supreme Court reviewSanta Anita C

Building a Client’s Bill of rightsPalos Verdes

ensuring access for all: strategies for the successful Passage and implementation of local language access lawsSanta Anita A

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 23

fetal alcohol spectrum Disorders: forensic screening and assessmentSan Fernando

Mie roundtable for legal services executive Directors and ManagersSanta Barbara B

10:30 a.M. – 12:00 noonPutting race Back on the table: using racial impact statements in Civil legal servicesSan Gabriel C

relying on Data: new initiatives to increase access to JusticeSan Gabriel B

restorative JusticeSanta Anita B

strategic Partnerships When Disaster strikes – Case study of the sandy Disaster relief response and legal HelplineBeaudry A

utilizing strategic Partnerships to assist immigrant victims of CrimeSanta Barbara C

What You should Know about the revised lsC oig audit guide and Compliance supplementSan Pedro

12:00 noon – 1:30 P.M.affinity Brown Bag lunch DiscussionSan Diego

technology section MeetingSan Fernando

lsC affinity group – lsC Data Collection & analysisSanta Barbara A

1:30 – 3:00 P.M.Civil CaucusSan Francisco

Creating the Path for leadership for Clients and non-attorney lsC Programs BoardPalos Verdes

from the Courtroom to the streets: organizing with Clients for lasting Justice reformsSanta Anita C

new Challenges for Criminal Defense lawyers representing Juveniles in a Post Miller v. alabama WorldSanta Anita A

representing Clients with Behavioral Health issues in a Defense-oriented, Comprehensive, evidence based, assessment-driven practice.Santa Anita B

using new Media to Bring Community voice to the CourtroomSan Bernadino

3:30 – 5:00 P.M.educating legislators about legal aid: What is Permitted?San Gabriel B

engaging the Corporate sector in supporting Civil legal aidSan Pedro

farm Worker section MeetingSanta Barbara A

Health Care advocacy in California: a Collaboration and investment that Paid offSanta Barbara B

implementing a race equity Practice in legal servicesSan Bernadino

innovative approaches to strategic advocacySan Gabriel C

Kids, Criminal Courts and Communities: improving Case outcomes through service CoordinationSan Gabriel A

language access in the CourtsSanta Anita A

legal services in the Digital age- applying successful Private Practice attorney Marketing and and Communications strategies to Your non-Profit for resultsSan Fernando

outcomes, economic impacts, and raising Money: How numbers and narratives Can Be used to strengthen Your Program and generate More resourcesSanta Barbara C

rebirth: not Just for Broken systemsLa Cienega

six tips to Building strategic Partnerships to increase rural legal services DeliveryBeaudry A

telling our Collective stories - Celebrating the rich History of Client and Community leadership in legal servicesPalos Verdes

What to Do When gideon stumbles? the supreme Court’s new outlook on Claims of ineffective assistanceSanta Anita C

5:15 – 6:15 P.M.latino section MeetingSanta Barbara A

Client sectionPalos Verdes

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24 | NLADA ANNuAL CONFERENCE

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

6:00 – 7:30 P.M.alan Houseman receptionEmerald Bay

9:00 – 11:00 P.M.Host Committee DanceAvalon

Friday, November 8

8:30 – 10:00 a.M.affordable Care act (aCa) - How legal services advocates Can PrepareSan Diego

avoiding Deportation: Current and Proposed Paths to lawful immigration status for undocumented Youth and adultsLa Cienaga

Collaboration and Cultural Competence: Providing Meaningful access to leP and immigrant CommunitiesSanta Anita B

Debiasing - it Can Be Done - steps we may take to counter implicit bias in the workplace.San Gabriel C

lsC Compliance guidance updateSanta Anita C

Medical-legal Partnership with Department of veterans affairs to Help end veteran HomelessnessSan Gabriel A

the Past as Prologue in Civil legal aid: What looking Back Can tell us as We look aheadBeaudry B

sharing our Clients’ stories: reaching out to Media PartnersBeaudry A

state funding roundtable: overcoming Challenges and Moving forwardSan Fernando

Your valuable Board is about to (and needs to) Become even More importantPalos Verdes

8:30 a.M. – 12:00 noonstakeholder’s Consortium on indigent Defense - understanding the Measurement of Workloads: How to use Case-Weighting to improve representationSacramento

10:00 a.M. – 10:30 a.M. BreaK

10:30 a.M. – 12:00 noona Dialogue on the aBa standards for Programs Providing Civil Pro BonoSanta Barbara A

addressing school Closings: How to assist Communities Before and after school Closures are announcedSan Gabriel C

Bankruptcy: a legal tool for our Client Community, Creating Partnerships, and funding opportunities!San Fernando

Creating an effective training Curriculum for new attorneysSan Gabriel A

Dating violence in the Workplace: an interactive, multidisciplinary program to discuss domestic violence in the home and at the officeSanta Barbara C

language access: the Work of national organizations to support state effortsSanta Anita A

Partnering with Community groups and organizers in social Justice lawyeringSan Bernadino

Preventative lawyering: ethical and Practical Matters in implementing new ModelsBeaudry B

Program Quality assessment visits: a view from all anglesLa Cienaga

Queering indigent legal services: Creating Culturally Competent Practices in representing lgBtQ Clients in indigent Civil and Criminal legal services ProgramsSanta Anita C

stakeholder’s Consortium on indigent Defense - understanding the Measurement of Workloads: How to use Case-Weighting to improve representationSacramento

successes with federal fundingsan gabriel B

the economic impacts of family law: How Preventing Domestic violence and Promoting economic independence Benefit the entire CommunityBeaudry A

the future is now! transferring our equal Justice Culture and values through an intentional leadership Development ProgramSanta Barbara B

the Client voice and lsCPalos Verdes

12:00 noon – 2:00 P.M.annual awards luncheonSan Francisco

1:00 – 5:00 P.M.aBa indigent Defense advisory group MeetingSanta Barbara C

2:15 – 3:45 P.M.Building a Coalition of legal aid self-Help PractitionersSanta Barbara A

By the Content of My Character: not the Color of My skin, the language i speak, Who i Marry or Date or my age, sex or abilitySan Diego

the Client’s family as a resourceSanta Anita C

Cy Pres awards: Key issues in 2014 and BeyondSan Bernadino

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 25

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

ethics in a legal services settingSanta Anita A

expungement for lay PeoplePalos Verdes

the evolution of indigent Defense Practice - representing Clients outside the CourtroomSanta Anita B

How law students help the low- income community and legal services providers in disasters.Beaudry B

increasing access to Justice through online self-Help resources: the Human and technology sides of the equationSanta Barbara B

imagining the Possible: sustaining your capacity through creative collaborationsSan Pedro

learning from law students: Criminal-immigration Clinics as a Model for Criminal-Civil PartnershipsSan Gabriel A

Meeting the special legal needs of Homeless veteransBeaudry A

Partners in Promoting Justice: a strategic alliance of California advocates fight for tenants in foreclosed HomesSan Fernando

Public-Private-Community Partnership for reentrySan Gabriel C

strategic Partnerships to end HomelessnessLa Cienega

3:00 – 3:15 P. M. BreaK

4:00 – 5:30 P.M.the affordable Care act for lay PeoplePalos Verdes

approaching Juvenile Delinquency through a Public Health lens - a Collaboration Between legal aid, Public Defenders, and the CourtsSanta Anita C

Beyond Padilla: a Practice-Based Discussion of How to Change the Crimmigration narrative through Civil-Defender PartnershipsSanta Anita B

But aren’t We all in this together? improving union Management relations in legal aidSanta Barbara A exploring ethical obligations, interpreter insights and translation techniques on a BudgetSanta Anita A

fulfilling our nation’s Promise to veterans: a toolkit to Develop, fund, and implement veterans Civil legal services ProjectsSan Bernadino

innovative Pro Bono Partnerships to expand service Delivery: the expungement Project ModelsSanta Barbara B

lsC updateSan Diego

Pro Bono Best Practices: the California experienceSanta Barbara B

race Disparate impact Claims and systemic advocacySan Gabriel C

technology innovations to increase access to Justice in suburban and rural CommunitiesLa Cienega

treating the Client as a Customer: tools for effective Communication and representationSan Pedro

5:30 – 6:30 P.M.aaPDaSan Gabriel B

Saturday, November 9

8:30 -10:00 a.M.Community lawyering and Community Benefits agreements: Who is the Community, Who is Your Client, and What is at stake?San Gabriel B

race equity, leadership, Diversity and Cross issue CollaborationSan Gabriel C

the Difference We Make: statistics and studies about the Delivery of legal servicesSan Gabriel A

a White House Partnership with the association of Pro Bono Counsel: the iMPaCt ProjectSan Pedro

10:00 – 10:30 a.M.BreaK

10:00 a.M. – 5:00 P.M.aBa standing Committee on legal aid & indigent Defendants Business MeetingSanta Anita B

10:30 a.M. – 12:00 noonHot topics in legal aidSanta Barbara A improving support for Kinship Caregivers seeking legal guardianship.San Gabriel C

Managing student Debt & a Public interest Career: Public service loan forgiveness and BeyondSan Gabriel B

the 21st Century Public interest lawyer: integrating new Media into legal advocacySan Gabriel A

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26 | NLADA ANNuAL CONFERENCE

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 27

CoNFErENCE AGENDA

tuesday, november 5, 2013

7:30 a.M. – 11:00 a.M. | Pre-Conference Registration Open san PeDro foYer

9:00 a.M. – 4:30 P.M. | MIE New Executive Director Training Palos verDes

9:00 a.M. – 5:30 P.M. | PLI/NLADA Train the Trainers La Brea

Wednesday, november 6, 2013

9:00 a.M. – 4:30 P.M. | MIE New Executive Director Training Palos verDes

8:30 a.M. – 4:30 P.M. | PLI/NLADA Train the Trainers La Brea

2:00 P.M. – 3:00 P.M. | National Organization of Client Advocates Annual Meeting san gaBriel a

2:00 P.M. – 5:00 P.M. | Conference Registration Open and Exhibitors Showcase Open California foYer – level 2

4:00 P.M. – 5:00 P.M. | First-time Attendees’ Orientation santa BarBara B – loBBY level

5:30 P.M. – 7:30 P.M. | Opening Ceremony and Keynote Address san franCisCo BallrooM – level 2

7:30 P.M. – 9:00 P.M. | Opening Reception, Hosted by The Westin Bonaventure and the NLADA California BallrooM foYer – level 2

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

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28 | NLADA ANNuAL CONFERENCE

CoNFErENCE AGENDA thursday, november 7, 2013

8:30 a.M. - 10:00 a.M. | Sessions

Law School to Legal Aid Pipeline: Recruiting and Integrating Student Volunteers san gaBriel B

the Justice gap, the access to Justice Movement, and mandatory pro bono requirements for bar admission are a call to action, requiring a response from students, teachers, school officials . . . and legal services programs like your own. What impact are these developments having on legal services? How are future lawyers pitching in through clinics, externships, pro bono placements? Come hear panelists from law schools, pro bono programs and legal aid programs talk about new and creative approaches for engaging law students in responding to the justice gap. Join this conversation about emerging trends, best practices and next steps.

Nura Maznavi, American Bar Association; Lillian Moy, Legal Aid Society of Northeastern New York; Anna Strasburg Davis, University of California Irvine School of Law; David Udell, National Center for Access to Justice; Anthony Young, Southern Arizona Legal Aid

Civil Access to Justice Commissions: Growth & Innovation in the States BeauDrY B

atJ Commissions bring together a multitude of stakeholders, including state supreme courts, legal aid programs, the private bar, law schools, and others. learn about how Commissions operate, and how they have made concrete impacts as partners in the equal justice movement. We will focus on replicable projects that benefit legal aid providers and client communities.

Steve Grumm, American Bar Association; Mark Juhas, Los Angeles Superior Court; Jennifer Lechner, North Carolina Equal Access to Justice Commission; Tony Rothschild, Legal Aid Foundation of Los Angeles

Civil Cost, Autonomy, and Practicality: Responding to Concerns about the Civil Right to

Counsel Approach san gaBriel a

some access to justice supporters have concerns about the civil right to counsel approach. We’ll discuss concerns such as cost, practical/political feasibility, effect on legal aid and indigent defense programs, and relationship to other approaches such as self-help assistance or pro bono.

Jim Bamberger, Washington State Office of Civil Legal Aid; Catherine Carr, Community Legal Services; Debra Gardner, Public Justice Center; Danny Greenberg, Schulte Roth & Zabel; Alex Gulotta, Legal Aid Justice Center

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

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ThuRSDAY, NOvEMBER 7, 2013 | 29

Civil New Asylee Orientations as a Timely Link to Services for an Underserved Community:

The Greater Los Angeles Area Experience Santa anita B

Participants will learn about this unique pairing of government and ngos that has resulted in a successful legal orientation model for thousands of new asylees. Presenters will discuss how the new asylee orientation has become a reliable source of information for such vulnerable immigrant populations and how it can be replicated in other parts of the country.

Dominique Quevedo, Legal Aid Foundation of Los Angeles; Carolina Sheinfeld, Legal Aid Foundation of Los Angeles

Civil Shriver Housing Project Los Angeles – A Partnership to Provide Greater Access to

Justice and to Move One Step Closer to Gideon san gaBriel C

the shriver Housing Project los angeles (sHPla) is one of seven groundbreaking pilot programs created by the sargent shriver Civil Counsel act (aB 590). sHPla is designed to ensure unrepresented parties in eviction cases have meaningful access to justice and to address substantial inequities that can result when parties cannot afford legal counsel. sHPla is composed of four non-profit legal service organizations that collectively provid legal assistance to thousands of households each year, operate an eviction assistance Center at the Downtown los angeles courthouse, and engage a shriver Corp of pro bono attorneys to increase their impact. the presentation will discuss the creation of the sHPla collaborative and the legal services provided through this partnership.

Javier Beltran, Inner City Law Center; Cassandra Goodman, Neighborhood Legal Services of Los Angeles; Ronnette Ramos, Legal Aid Foundation of Los Angles; Will Watts, Public Counsel

Civil Strategic Outreach and Sustainability: The Legal Services case for Medical Legal

Partnership BeauDrY a

in this session, you will learn about Medical legal Partnerships on a local, regional, and national scale. the panelists will walk through the fundamentals of establishing an MlP, including convincing skeptical medical partners, finding initial funding, evaluation, and leveraging limited resources into projects with built-in sustainability potential. attendees also will learn how MlPs can increase your program’s funding base and community visibility and will receive an update on the activities of the national Center for Medical legal Parnership.

Jay Chaudhary, Indiana Legal Services; Amy Lewis Gilbert, Indiana University School of Medicine; Ellen Lawton, National Center for Medical Legal Partnership; Adam Mueller, Indiana Legal Services

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

Page 34: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

30 | NLADA ANNuAL CONFERENCE

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Civil Using Data to Improve the Delivery of Legal Services: A Discussion of LSC’s Data Project Santa BarBara a

the legal services Corporation has received a grant from the Public Welfare foundation to (1) improve lsC’s collection and analysis of data from the programs it funds, including data on results achieved for clients; and (2) develop a toolkit that lsC grantees can adapt to their own circumstances and use to improve their collectionand use of data to manage their operations. this session will describe the project, report on its current status, and seek input from the audience.

Dr. Sanjeev Khagram, Innovations for Scaling Impact; Jim Sandman, Legal Services Corporation; David Bonbright, Keystone Accountability

Civil What Legal Services Advocates Need to Understand about the 2013 U.S. Supreme Court

Rulings Fisher v. UT-Austin and Shelby County v. Holder san gaBriel C

the supreme Court’s recent rulings in fisher v. ut-austin, shelby County v. Holder, and other cases have increased challenges faced by civil rights advocates. understanding the scope and impact of these cases is critical for legal services advocates who work in and with communities of color. this session will review the Court holdings, resulting shifts in civil rights advocacy, the best language to use in discussing the cases, and possible companion strategies available to legal services advocates.

Carol Ashley, Sargent Shriver National Center on Poverty Law; William Kennedy, Legal Services of Northern California

Client Client Caucus Palos verDes

this year’s Client Caucus will focus on harnessing the power of clients to address the critical lack of quality legal representation. Clients play a critical role in identifying, cultivating and maintaining community-based partnerships and connecting legal services providers with the needs and dreams of low-income communities. Keynote speaker Calvin Hawkins will share his experiences as a judge and legal services board member on expanding resources for unrepresented litigants and what clients can do to help increase the resources available to people who need legal representation.

Calvin D. Hawkins, Lorenzo Arredondo Justice Center

Defender Defender Caucus: The Untapped Resource: How Client Communities Can Build Power

for Indigent Defense san Jose

Defender clients often have families and communities who are anxious to assist in cases and, when appropriately engaged, can lend offices significant support in budget and policy efforts. indeed, client communities themselves may be the most impactful, yet, untapped, resources for defenders to best advocate for justice. What would happen if organizations, unions, and families of clients had partnership avenues with their local public defender office? What would those formations look like, and how could this team approach help fulfill the promise of gideon?

Raj Jayadev, Silicon Valley De-Bug, Albert Cobarrubias Justice Project; Karen Houppert, Author Facing Gideon

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

20 | NLADA CeNteNNiAL CoNfereNCe

3:45 P.M. – 4:00 P.M. | Break

4:00 P.M. – 5:30 P.M. | Sessions

Client/Board

y Blueprint for Justice: Developing Diverse Board Membership Washington 3

Civil

y Developments at the FtC: Working to help Vulnerable Consumers in the Economic Downturn MarylanD C

y Don’t Fear the irs! Effective Ways to assist low-income taxpayers Park toWEr suitE 8226

y innovations in Civil legal services MarylanD B

y new strategies for Civil impact leadership for Directors of advocacy DElaWarE a

y state Funding roundtable: learning from 2011, Preparing for 2012 MarylanD a

y the Continuum of services: how Courts and legal aid Programs are responding to People Without representation DElaWarE B

Civil language

y Meaningful language access in housing Washington 2

defender

y ordinary injustice and thriving: understanding our Defender Conferences and our Commonsense opportunities to thrive, Part 2 Washington 4

y racial Justice reform from a Public Defender’s Perspective: the racial Justice improvement Washington 5

y right to Counsel in Misdemeanors: how to implement Argersinger and Shelton Washington 1

y using technology to Deliver Just in time training and resources Washington 6

Joint

y Dare to ask! sharpen your negotiation skills to Benefit Clients and yourself Park toWEr suitE 8222

y how to attract and retain great Employees Without Breaking the Bank Virginia a

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

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ThuRSDAY, NOvEMBER 7, 2013 | 31

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Joint An Atypical Alliance: Leveraging the DHS Office for Civil Rights and Civil Liberties to

Improve Clients’ Lives Santa anita B

the Department of Homeland security (DHs) office for Civil rights and Civil liberties reaches out to communities whose civil rights and liberties may be affected by DHs activities. We will distribute video/ materials on issues such as: “what you should know if your employer uses e- verify”; use of prosecutorial discretion by iCe for victims of domestic violence; how local police can identify unlawful retaliation by landlords or employers due to secure Communities; resources for spotting and assisting human trafficking victims; tools to assist persons with limited english proficiency; and how to make a cr/cl complaint to DHs.

Ayn Crawley, CRCL Institute

Joint By Force, Fraud or Coercion: Identifying and Combating Human Trafficking santa BarBara C

By some estimates, there are over 27 million people who have been subjected to human trafficking. Women, men and children have been recruited and forced into compelled labor or commercial sex acts. this session will cover the fundamentals of trafficking, its indicators and possible remedies. the panelists will discuss particularly vulnerable populations at risk of trafficking, the factors that contribute to the problem, and strategies used to successfully combat trafficking.

Amrit Dhillon, Inland Counties Legal Services; Maria Odom, U.S. Department of Homeland Security; Daliah Setareh, Legal Aid Foundation of Los Angeles; Dan Torres, California Rural Legal Assistance

Joint Language Access Enforcement: Effective Utilization of Different Strategies and Tools to

Obtain Compliance. Santa anita a

this session will present state and federal limited english proficient mandates and discuss enforcement by examining four distinct strategies aimed at achieving state and local agency compliance. the enforcement mechanisms highlighted will include: permissible legislative advocacy, litigation, civil rights complaints, and administrative advocacy. We will also address how to incorporate a public campaign and galvanize community support.

Jana Edmonson-Cooper, Legal Services Program, Inc. - Macon Regional Office; Shena Erlington, New York Lawyers for the Public Interest; Kate Meiss, Neighborhood Legal Services of LA County; Maria Palomares, Neighborhood Legal Services of Los Angeles County; Amy Taylor, Legal Services NYC

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

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32 | NLADA ANNuAL CONFERENCE

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

technology How to Complete over 1,400 Complicated Cases a Year with Two FTE’s – The Story of

Technology and Partnership san PeDro

using lawHelp interactive, Bet tzedek’s Conservatorship Clinic has worked with California’s administrative office of the Courts to develop and implement a computer program that helps litigants and volunteers efficiently and accurately prepare the more than 40 pages of forms required to file a conservatorship in record time. as a result, the Clinic can assist in filing more than 1500 cases annually with just two staff attorneys and many volunteers. in remote areas, the program is being used in walk-in clinics run remotely by a staff attorney. this workshop will review how our program was developed and is operated, the applicability of lessons from the Clinic to other legal issues and jurisdictions, and examples of other organizations across the country using similar tools to meet the growing demand for legal assistance.

Claudia Johnson, LawHelp Interactive; Josh Passman, Bet Tzedek Legal Services

technology Oh, How the Times are Changing: How to Create and Maintain High Quality Intake

Service Delivery Systems with Reduced Resources and Staff san fernanDo

legal services programs are addressing changes in funding sources affecting workforce and delivery structures, especially in intake. Programs are reorganizing service delivery systems and requesting information from lsC to maintain quality and compliance with reduced funding and staff. the session provides advocates with the latest innovations and discusses best practices to promote quality while maintaining compliance requirements with less staff or funding.

Sheila Fisher, North Penn Legal Services; Steve McGarrity, Community Legal Aid Services; Lisa Melton, Legal Services Corporation; Cheryl Nolan, Legal Services Corporation; Rob Palin, Legal Aid Society of Hawaii; Linda Rothnagel, Prairie State Legal Services

10:30 a.M. – 12:00 noon | Sessions

Civil Utilizing Strategic Partnerships to Assist Immigrant Victims of Crime santa BarBara C

recent developments in federal law impact how advocates assist immigrant victims of crime. We will discuss the challenges of assisting immigrant communities and the importance of strategically partnering with agencies that assist immigrants. learn about the changes made to vaWa-including workplace crimes-and the opportunities for lgBt immigrants post-DoMa.

Amrit Dhillon, Inland Counties Legal Services; Monica Kane, Neighborhood Legal Services of Los Angeles County; Maria Odom, U.S. Department of Homeland Security; Dan Torres, California Rural Legal Assistance

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGYJOINTDEFENDER

26 | NLADA CENTENNIAL CONFERENCE

JOINT

y Fulbright Funding IS for You: New Grant Opportunities for U.S. Civil Rights and Human Rights Advocates PARK TOWER SUITE 8222

TECHNOLOGY

y Answering the Call: Incorporating Mobile Technology into Your Services Delivery System DELAWARE B

5:30 P.M. – 6:30 P.M. | Women of Color Project Directors Meeting PARK TOWER SUITE 8219

5:45 P.M. – 6:30 P.M. | Advocacy and Support Section MeetingPARK TOWER SUITE 8222

5:45 P.M. – 6:30 P.M. | Technology Section MeetingPARK TOWER SUITE 8226

6:00 P.M. | Zoo Lights Tour Group 1 (offsite)

6:30 P.M – 8:00 P.M. | Movie Night WASHINGTON 5

7:00 P.M. | Zoo Lights Tour Group 2 (offsite)

Saturday, December 10

7:00 A.M. – NOON | Exhibit Hall Open MARRIOTT FOYER

7:00 A.M. – 1:00 P.M. | Registration Open MARRIOTT FOYER

8:30 A.M. – 9:30 A.M. | Closing Breakfast Ceremony SALON 2, MARRIOTT BALLROOM

9:45 A.M. – 11:00 A.M. | Sessions

CIVIL

y Community Listening: Going Beyond Traditional Needs Assessments MARYLAND C

y Ethics in a Legal Aid Context VIRGINIA B

y LSC Updates DELAWARE A

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGYJOINTDEFENDER

26 | NLADA CENTENNIAL CONFERENCE

JOINT

y Fulbright Funding IS for You: New Grant Opportunities for U.S. Civil Rights and Human Rights Advocates PARK TOWER SUITE 8222

TECHNOLOGY

y Answering the Call: Incorporating Mobile Technology into Your Services Delivery System DELAWARE B

5:30 P.M. – 6:30 P.M. | Women of Color Project Directors Meeting PARK TOWER SUITE 8219

5:45 P.M. – 6:30 P.M. | Advocacy and Support Section MeetingPARK TOWER SUITE 8222

5:45 P.M. – 6:30 P.M. | Technology Section MeetingPARK TOWER SUITE 8226

6:00 P.M. | Zoo Lights Tour Group 1 (offsite)

6:30 P.M – 8:00 P.M. | Movie Night WASHINGTON 5

7:00 P.M. | Zoo Lights Tour Group 2 (offsite)

Saturday, December 10

7:00 A.M. – NOON | Exhibit Hall Open MARRIOTT FOYER

7:00 A.M. – 1:00 P.M. | Registration Open MARRIOTT FOYER

8:30 A.M. – 9:30 A.M. | Closing Breakfast Ceremony SALON 2, MARRIOTT BALLROOM

9:45 A.M. – 11:00 A.M. | Sessions

CIVIL

y Community Listening: Going Beyond Traditional Needs Assessments MARYLAND C

y Ethics in a Legal Aid Context VIRGINIA B

y LSC Updates DELAWARE A

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

Page 37: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

ThuRSDAY, NOvEMBER 7, 2013 | 33

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Civil What You Should Know About the Revised LSC OIG Audit Guide and Compliance

Supplement san PeDro

the lsC oig revised audit guide and Compliance supplement will be discussed. specific areas updated will be highlighted. emphasis will be placed on discussing the revised compliance supplement, it’s overall approach, grantee and iPa expectations and how the grantees can work with the independent Public accountant to streamline the process.

Anthony Ramirez, Legal Services Corporation

Client Building a Client’s Bill of Rights Palos verDes

While client-centered advocacy is encouraged in principle, ‘effective’ advocacy is often defined by lawyers and judges. for clients to make meaningful choices and clearly communicate their goals, they must understand what to expect from their lawyers and the legal process. several legal organizations have documents that seek to clearly define and present clients rights. What would it look like if such a “Clients’ Bill of rights” were developed not just for clients, but by clients? Join us to help begin the conversation about such a project and the rights individuals should expect when receiving legal representation.

Camille Holmes, NLADA; Mark Houldin, NLADA; Raj Jayadev, Silicon Valley De-Bug

Defender Annual Supreme Court Review santa anita C

this session will analyze and critique recent criminal and habeas decisions of the u.s. supreme Court. a written analysis of each case will be provided together with an overview which looks at current trends in the Court’s approach to constitutional criminal procedure. topics covered that will be of importance to defenders include search and seizure, confessions, and effective assistance of counsel.

Laurence Benner, California Western School of Law; Marshall Hartman, ITT Kent College of Law

American Council of Chief Defenders (ACCD) san Jose

the aCCD is a national organization that is a crucial voice for the leaders of state, County, and City Public Defenders and assigned Counsel agencies. the aCCD invites you to engage in a conversation about indigent defense, the accomplishments of the Council, and the focus of aCCD’s current work.

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

20 | NLADA CeNteNNiAL CoNfereNCe

3:45 P.M. – 4:00 P.M. | Break

4:00 P.M. – 5:30 P.M. | Sessions

Client/Board

y Blueprint for Justice: Developing Diverse Board Membership Washington 3

Civil

y Developments at the FtC: Working to help Vulnerable Consumers in the Economic Downturn MarylanD C

y Don’t Fear the irs! Effective Ways to assist low-income taxpayers Park toWEr suitE 8226

y innovations in Civil legal services MarylanD B

y new strategies for Civil impact leadership for Directors of advocacy DElaWarE a

y state Funding roundtable: learning from 2011, Preparing for 2012 MarylanD a

y the Continuum of services: how Courts and legal aid Programs are responding to People Without representation DElaWarE B

Civil language

y Meaningful language access in housing Washington 2

defender

y ordinary injustice and thriving: understanding our Defender Conferences and our Commonsense opportunities to thrive, Part 2 Washington 4

y racial Justice reform from a Public Defender’s Perspective: the racial Justice improvement Washington 5

y right to Counsel in Misdemeanors: how to implement Argersinger and Shelton Washington 1

y using technology to Deliver Just in time training and resources Washington 6

Joint

y Dare to ask! sharpen your negotiation skills to Benefit Clients and yourself Park toWEr suitE 8222

y how to attract and retain great Employees Without Breaking the Bank Virginia a

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

Page 38: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

34 | NLADA ANNuAL CONFERENCE

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Access to Justice in Omaha: Funding and Implementing Assisted Self-Representation Centers

san BernaDino

this session will explain how we were able to open a busy legal self-help center in downtown omaha using mostly private funds; how we sustained and increased the funding; and, how we then did the same thing in lincoln with private funds too.

David Pantos, Legal Aid of Nebraska

Relying on Data: New Initiatives to Increase Access to Justice san gaBriel B

the access to Justice movement is increasingly relying on data, with multiple initiatives moving forward: i) the rule of law index of the World Justice institute, ii) the access to Justice index of the national Center for access to Justice, iii) lsC’s performance measurement initiative, iv) nlaDa’s data initiatives, v) the national science foundation process for promoting research on access to justice. Presenters will describe how these new initiatives are being carried out, and how they are producing products that are valuable to the legal services bar and to its client population. audience members will engage in conversation about the use of metrics to identify unmet needs, demonstrate the value of civil legal aid, strengthen the performance of legal aid and other justice system institutions, and provide a platform for achieving policy reform to increase access to justice.

James Gamble, Access to Justice Index Project; Chuck Greenfield, NLADA; Jim Sandman, Legal Services Corporation; David Udell, National Center for Access to Justice

Putting Race Back on the Table: Using Racial Impact Statements in Civil Legal Services san gaBriel C

the session will explain how legal services advocates have used community generated racial impact statements to confront decision makers with the disparate impacts of their policies. When the link between the policy and the outcomes is well established and not refuted, this knowledge can provide proof of “intent” or “deliberate indifference” sufficient to pursue legal remedies.

William Kennedy, Legal Services of Northern California-Sacramento; Gillian Sonnad, Legal Services of Northern California

MIE Roundtable for Legal Services Executive Directors and Managers Santa BarBara B

this forum provides legal services executive directors and managers with an opportunity to share management concerns and receive peer support and assistance in an informal and confidential setting. the roundtable will be facilitated by members of the Management information exchange Board of Directors.

Jacquelynne Bowman, Greater Boston Legal Services; Toby Rothschild, Legal Aid Foundation of Los Angeles; Colleen Cotter, The Legal Aid Society of Cleveland

Page 39: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

ThuRSDAY, NOvEMBER 7, 2013 | 35

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Strategic Partnerships When Disaster Strikes – Case Study of the Sandy Disaster Relief Response and Legal Helpline

BeauDrY a

explore lessons learned by a comprehensive legal services provider to respond to the client community’s needs that are outside of the provider’s traditional role when a substantial disaster strikes. Participants in this program will walk away with best practices in responding to a community-wide crisis. utilizing a case study of the legal aid society’s on-the-ground legal and non-legal response to Hurricane sandy, the panel will analyze three specific features of the response; strategic partnerships within both the affected communities and other legal communities, which will include a timeline of the on-the-ground response to the storm as it changed based on emerging needs; adapting pro bono projects which pre-dated sandy, specifically the access to Benefits (a2B) Helpline model. the analysis will include how strategic partnerships, dynamic volunteer programs and the helpline provided an effective platform to support law reform successes through policy advocacy and litigation; and fostering a work environment that allowed for staff leadership and innovation outside of established work practices and hierarchy. senior managers will discuss best practices for creating a flexible and supportive work environment for legal and non-legal staff as well as volunteers, to provide high volume anD high quality services during a crisis. the panel will also discuss managing the expectations of broad groups of stakeholders such as staff, client communities, elected officials, government agency responders and project funders, as well as the ethical considerations of providing legal services and training in crowded shelters, recovery centers, and in helpline call centers.

Louis Sartori,The Legal Aid Society of NYC; Emily Bormann, The Legal Aid Society of NYC; Tashi Lhewa, The Legal Aid Society of NYC; Miranda Jean-Marie, The Legal Aid Society of NYC; Judith Goldiner, The Legal Aid Society of NYC

Defender Restorative Justice Santa anita B

use of restorative Justice principles can be helpful as a defense strategy. this workshop examines where rJ can be useful, such as: in plea bargains, finding out what a victim’s family really wants, use of a collateral contact, defense notifying victim’s family of hearings and becoming a dependable source of information. With a goal of restoring humanity to both families of the defense and the victim, this interactive workshop will share ideas and experiences that have worked and failed. resource materials will be handed out such as Divo information, spiritual community involvement, and information on restorative Justice as a model.

Tonya McClary, Orleans Public Defenders Office; Claudia Whitman, National Death Row Assistance Network of CURE

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36 | NLADA ANNuAL CONFERENCE

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Joint Ensuring Access for All: Strategies for the Successful Passage and Implementation of

Local Language Access Laws Santa anita a

this session draws on lessons learned from successful language access campaigns across the nation, including efforts to pass state and county level laws. topics covered will include strategies for garnering support for language access initiatives, tactics to address common challenges, model language, and strategies for monitoring compliance.

Shena Elrington, New York Lawyers for the Public Interest; Sotivear Sim, Legal Aid Foundation of Los Angeles; Jennifer Swayne, New York Lawyers for the Public Interest; Emily Tucker, Center for Popular Democracy

Joint Fetal Alcohol Spectrum Disorders: Forensic Screening and Assessment san fernanDo

fetal alcohol syndrome is a brain based condition that leads to impulsivity, executive functioning issues, social communication problems, heightened stress response and a number of other intrinsic factors that contribute to a person’s vulnerability, gullibility and “antisocial” behavior. Without proper support services, many clients with fas end up in prison. this session will identify “red flags” to help attorneys determine if a client has fas and how to obtain a proper diagnosis. We will also discuss why people with fas are often denied services from disability organizations, the importance of “adaptive behavior testing,” and the implication of the inclusion of fas in the DsM 5.

William J. Edwards, Office of the Los Angeles County Public Defender; Stephen Greenspan, PhD, University of Connecticut, University of Colorado

12:00 noon - 1:30 P.M. | Affinity Brown Bag Lunch Discussion san Diego

1:30 P.M. - 3:00 P.M. | Civil Caucus

san franCisCo

the annual civil caucus will highlight a brand new initiative sponsored by the Public Welfare foundation and the Kresge foundation creating a national communications center using recently conducted public policy research to communicate the value of civil legal aid to policymakers, public officials, foundations and corporate funders and a wide array of other audiences. Martha Bergmark, who will lead the initiative, and Celinda lake, who conducted the research, will present on their findings and the elements of the effort to improve the visibility and positive image of the legal aid community. other items of interest to the civil legal aid community will also be presented.

Celinda Lake, Lake Research Partners; Martha Bergmark, Mississippi Center for Justice; Sandra McAllister Ambrozy, The Kresge Foundation; Mary McClymont, Public Welfare Foundation

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ThuRSDAY, NOvEMBER 7, 2013 | 37

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

20 | NLADA CeNteNNiAL CoNfereNCe

3:45 P.M. – 4:00 P.M. | Break

4:00 P.M. – 5:30 P.M. | Sessions

Client/Board

y Blueprint for Justice: Developing Diverse Board Membership Washington 3

Civil

y Developments at the FtC: Working to help Vulnerable Consumers in the Economic Downturn MarylanD C

y Don’t Fear the irs! Effective Ways to assist low-income taxpayers Park toWEr suitE 8226

y innovations in Civil legal services MarylanD B

y new strategies for Civil impact leadership for Directors of advocacy DElaWarE a

y state Funding roundtable: learning from 2011, Preparing for 2012 MarylanD a

y the Continuum of services: how Courts and legal aid Programs are responding to People Without representation DElaWarE B

Civil language

y Meaningful language access in housing Washington 2

defender

y ordinary injustice and thriving: understanding our Defender Conferences and our Commonsense opportunities to thrive, Part 2 Washington 4

y racial Justice reform from a Public Defender’s Perspective: the racial Justice improvement Washington 5

y right to Counsel in Misdemeanors: how to implement Argersinger and Shelton Washington 1

y using technology to Deliver Just in time training and resources Washington 6

Joint

y Dare to ask! sharpen your negotiation skills to Benefit Clients and yourself Park toWEr suitE 8222

y how to attract and retain great Employees Without Breaking the Bank Virginia a

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Client Creating the Path for Leadership for Clients and Non-Attorneys on LSC Program Boards Palos verDes

this session will introduce the concepts of leadership to include: Key steps and skill sets perspective leader possess and how to be positioned for consideration of leadership position, on their legal services board. the session addresses the call for newly appointed clients and non attorney board members to serve on a local legal services Program Boards of Director, and focuses on helping potential clients and non attorney board members consider leadership positions. additionally, the session focuses on the general dynamics of boards. specifically, the interpersonal dynamics between board members, communications skills required as a board member, competencies needed to be selected for election/appointment, and the art of baord politics for consideration on a lsC Board Program leadership position.

Roderick Bohannan, Indiana Legal Services; Pauline Robinson, Florida Rural Legal Services Board of Directors

New Challenges for Criminal Defense Lawyers Representing Juveniles in a Post Miller v. Alabama World

Santa anita a

this session will explore the challenges faced by lawyers representing juveniles after Miller v alabama, including an update on retroactivity of Miller, how to incorporate the Miller youth criteria into either re-sentencing or new sentencing hearings pursuant to new state statutes applicable to juveniles convicted of homicide, mitigation issues, and particular challenges likely to be faced in parole proceedings.

Marsha Levick, Juvenile Law Center; Robert Schwartz. Juvenile Law Center

Representing Clients with Behavioral Health Issues in a Defense-oriented, Comprehensive, Evidence based, Assessment-driven practice.

Santa anita B

the legal aid society is committed to a diversion practice which engages both our Criminal and Civil Practices. this involves collaboration in specific areas of work in service provision and in our relationships with community organizations and providers. the commitment to clients with mental illness recognizes that they are the most over-represented part of the prison/jail populations, are likely to stay in custody longer, and are the most vulnerable clients that we serve. they are the least able to navigate either the criminal justice system or the healthcare system. Criminal Practice serves clients in a variety of programs which identify people with co-occurring disorders coming into contact with the criminal justice system, and provide linkage to effective services. this session will discuss the issues raised by this delivery model of services.

Claudia Montoya, The Legal Aid Society; Kenneth Stephens, The Legal Aid Society

Page 42: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

38 | NLADA ANNuAL CONFERENCE

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

From the Courtroom to the Streets: Organizing with Clients for Lasting Justice Reforms

santa anita C

our clients should be at the forefront of the fight for justice reforms, but meaningful client engagement can be challenging—especially in high-volume public defense organizations. this session will share lessons for involving clients and community members in a wide array of policy reform strategies including legislative campaigns, media work, and advocacy for agency-level changes. the session will focus on the Bronx Defenders organizing Project, a new initiative of the Bronx Defenders that engages clients, former clients, and community members in the fight for social justice in the south Bronx and beyond. this interactive session will use the case study of the BxD organizing Project as a jumping-off point to discuss how all participants can incorporate principles of community organizing, leadership development, and policy reform campaign development into their current work.

Kamau Butcher, The Bronx Defenders; Justine Olderman, The Bronx Defenders; Kate Rubin, The Bronx Defenders

3:30 P.M. - 5:00 P.M. | Sessions

Civil Educating Legislators About Legal Aid: What Is Permitted? san gaBriel B

this session will provide a forum to discuss the importance of explaining legal aid as constituent services to legislators and their staff and how to do it effectively. the panel will include lsC grantee executive directors with considerable experience in meeting with and educating legislators and their staff – republicans and Democrats, supporters and opponents of government funding of legal aid. We will also address compliance with lsC lobbying restrictions in communicating with legislators.

Jim Bamberger, Washington State Office of Civil Legal Aid; Carol Bergman, Legal Services Corporation; Colleen Cotter, The Legal Aid Society of Cleveland; Phyllis Holmen, Georgia Legal Services Program; Jim Sandman, Legal Services Corporation

Civil Six Tips to Building Strategic Partnerships to Increase Rural Legal Services

Delivery BeauDrY a

rural communities have unique barriers that can make it more difficult to get what you need for your clients if you don’t have the right partnerships in place. Come learn about six strategies that helped us intergrate into our small, unfamiliar community and culture, increased our effectiveness in delivering quality services, and improved our program’s reputation.

Emiko Meyers, Legal Aid Society of Hawaii

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

Page 43: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

ThuRSDAY, NOvEMBER 7, 2013 | 39

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Civil Engaging the Corporate Sector in Supporting Civil Legal Aid san PeDro

legal aid programs that have engaged members of the corporate sector as donors, volunteers and advocates know how powerful that support can be. in this session, panelists will discuss lessons learned as they pursued the challenging but often ultimately rewarding process of increasing corporate investment in legal aid.

Meredith McBurney, ABA Resource Center for ATJ Initiatives; Susan Nofi-Bendici, New Haven Legal Assistance

Civil Farm Worker Section Meeting Santa BarBara a

Civil Health Care Advocacy in California: A Collaboration and Investment that Paid Off Santa BarBara B

the Health Consumer alliance (HCa) is a collaborative of local legal services programs in California and the national and statewide back-up centers that was formed more than 15 years ago. learn how the success of the integrated advocacy efforts has led to sustained funding for HCa with robust support for affordable Care act implementation activities.

Haydee Alfonso, Bay Area Legal Aid; Michelle Lilienfeld, National Health Law Program; Michele Melden, Legal Aid Society of San Diego Consumer Center for Health Education and Advocacy

Civil Innovative Approaches to Strategic Advocacy san gaBriel C

this session will provide innovative models and practical information concerning approaches to identifying strategic advocacy and systemic reform initiatives through community partnerships, developing those initiatives and marketing them to private law firms on a pro bono basis in collaboration with legal services programs.

Rochelle Bobroff, AARP Legal Counsel for the Elderly; Jan May, AARP Legal Counsel for the Elderly

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

Page 44: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

40 | NLADA ANNuAL CONFERENCE

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Civil Outcomes, Economic Impacts, and Raising Money: How Numbers and Narratives

Can Be Used to Strengthen Your Program and Generate More Resources santa BarBara C

not only are funders requiring outcomes-based evaluation, but program innovators are using the resulting data to document their programs’ economic and societal impacts and cultivate new funding streams. this session will explore the links between case data, outcome measures, and resource development.

Barbara Finkelstein, Legal Services of the Hudson Valley; Jaclyn Piñero, Bay Area Legal Aid; Ken Smith, The Resource for Great Programs; Anthony White, Bay Area Legal Aid

Client Telling Our Collective Stories - Celebrating the Rich History of Client and

Community Leadership in Legal Services Palos verDes

this session will explore the role of clients in the legal services movement historically, share compelling stories of how client and community leaders are making change in their communities and encourage dialogue about how to elevate the stories of client and community leadership during the upcoming 40th anniversary of the legal services Corporation.

Edgar Cahn, Timebanks; Mynairis Cepeda, Greater Boston Legal Services Board Member; Ofelia Zapata, Texas RioGrande Legal Aid Board Member

Defender Rebirth: Not Just for Broken Systems la Cienega

this session will provide an overview of King County, Washington’s transition from a highly functional nonprofit-based public defense model to a county-based in-house system. it will address the steps being taken to ensure that the new system continues to provide high quality representation without political interference, and efforts to define quality representation and independence using the aBa ten Principles as a guide. it will also address the challenges of merging 4 independent law firms into a governmental department including how to handle conflicts, ethical issues related to file retention and retrieval, and how to maintain a client-centered practice.

David K. Chapman, Office of Public Defense, King County, Washington; Christie Hedman, Washington Defender Association; Jana Heyd, Society of Counsel Representing Accused Persons; Rosa Peralta, NLADA

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

20 | NLADA CeNteNNiAL CoNfereNCe

3:45 P.M. – 4:00 P.M. | Break

4:00 P.M. – 5:30 P.M. | Sessions

Client/Board

y Blueprint for Justice: Developing Diverse Board Membership Washington 3

Civil

y Developments at the FtC: Working to help Vulnerable Consumers in the Economic Downturn MarylanD C

y Don’t Fear the irs! Effective Ways to assist low-income taxpayers Park toWEr suitE 8226

y innovations in Civil legal services MarylanD B

y new strategies for Civil impact leadership for Directors of advocacy DElaWarE a

y state Funding roundtable: learning from 2011, Preparing for 2012 MarylanD a

y the Continuum of services: how Courts and legal aid Programs are responding to People Without representation DElaWarE B

Civil language

y Meaningful language access in housing Washington 2

defender

y ordinary injustice and thriving: understanding our Defender Conferences and our Commonsense opportunities to thrive, Part 2 Washington 4

y racial Justice reform from a Public Defender’s Perspective: the racial Justice improvement Washington 5

y right to Counsel in Misdemeanors: how to implement Argersinger and Shelton Washington 1

y using technology to Deliver Just in time training and resources Washington 6

Joint

y Dare to ask! sharpen your negotiation skills to Benefit Clients and yourself Park toWEr suitE 8222

y how to attract and retain great Employees Without Breaking the Bank Virginia a

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

Page 45: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

ThuRSDAY, NOvEMBER 7, 2013 | 41

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Defender Kids, Criminal Courts and Communities: Improving Case Outcomes through

Service Coordination san gaBriel a

this session will discuss the new York legal aid society’s adolescent intervention and Diversion (aiD) Project that has distinguished itself as a model for representation of young people in the Criminal courts. the City’s Criminal Justice Coordinator’s office conducted a study that showed that the aiD model of service delivery drastically improves outcomes. the aiD project had a 53% conviction rate for juvenile offender cases, in contrast with an 83% rate oustide of legal aid. 31% percent of legal aid cases were dismissed or resulted in acquittal, compared to 13 % of those handled by other lawyers. only 40% of clients represented by the aiD unit who were sentenced went to prison, as compared to 51% percent of juvenile offenders represented by other lawyers.

Nancy Ginsburg, The Legal Aid Society, Criminal Defense Practice; Alix Willard, The Legal Aid Society, Criminal Defense Practice

Defender What to Do When Gideon Stumbles? The Supreme Court’s New Outlook on Claims

of Ineffective Assistance santa anita C

the supreme Court has recently cast doubt on the continued viability of state policies and procedures that deny counsel to defendants who claim their trial attorneys erred. this session will survey various state structures in light of this development and discuss strategies for securing a meaningful opportunity for defendants to present their claims.

Patrick Cassidy, Office of the State Appellate Defender, Illinois; Laura Weiler, Office of the State Appellate Defender, Illinois

Joint Implementing a Race Equity Practice in Legal Services san BernaDino

this session will be a conversation about best practices for implementing and supporting a race equity Practice in legal services. speakers will discuss the development, implementation, and application of race equity initiatives at their prospective organizations. this session will also explore innovative ways that legal services can develop trainings and technology to raise awareness of implicit bias in our day to day work and larger advocacy efforts.

Elizabeth Hendren, Northwest Justice Project; Nicole Perez, Legal Aid Foundation of Los Angeles; Sotivear Sim, Legal Aid Foundation of Los Angeles; Gillian Sonnad, Legal Services of Northern California

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

Page 46: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

42 | NLADA ANNuAL CONFERENCE

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Joint Language Access in the Courts Santa anita a

achieving quality and comprehensive language access in the courts can present numerous challenges, requiring a wide range of strategies and approaches. Panelists will discuss their efforts to improve the accessibility of courts nationally and within their home states.

Peter Chung, Los Angeles County Office of the Public Defender; Bruce Einhorn, Pepperdine University School of Law; Joann Lee, Legal Aid Foundation of Los Angeles; Christine Stoneman, U.S. Department of Justice, Civil Rights Division, Federal Coordination and Compliance Section

technology Legal Services in the Digital Age: Applying Successful Private Practice Attorney

Marketing and Communications Strategies to Your Non-Profit for Results san fernanDo

this session will bring together private practice attorneys and the communications, branding, and marketing resources and know-how they have acquired, with legal services attorneys to facilitate a conversation on pragmatic, effective steps to transform legal practitioners into cross-departmental communications aficionados, equipped to consistently, succinctly and creatively communicate what it is that their non-profit organization does, what sets them apart, and why their audiences should care.

Christopher T. Smith, National Association of Consumer Advocates (NACA)

5:15 P.M. - 6:15 P.M. | Latino Section Meeting Civil Santa BarBara a

5:15 P.M. - 6:16 P.M. | Client Section Meeting Client Palos verDes

6:00 P.M. - 7:30 P.M. | Alan Houseman Reception Civil eMeralD BaY

7:00 P.M. - 8:00 P.M. | Race Equity Caucus san gaBriel C

9:00 P.M. - 11:00 P.M. | Host Committee Dance Network, Mingle, and Dance, Dance, Dance to the R&B sounds of Delaney &

Jaymes Band avaLon

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGYJOINTDEFENDER

26 | NLADA CENTENNIAL CONFERENCE

JOINT

y Fulbright Funding IS for You: New Grant Opportunities for U.S. Civil Rights and Human Rights Advocates PARK TOWER SUITE 8222

TECHNOLOGY

y Answering the Call: Incorporating Mobile Technology into Your Services Delivery System DELAWARE B

5:30 P.M. – 6:30 P.M. | Women of Color Project Directors Meeting PARK TOWER SUITE 8219

5:45 P.M. – 6:30 P.M. | Advocacy and Support Section MeetingPARK TOWER SUITE 8222

5:45 P.M. – 6:30 P.M. | Technology Section MeetingPARK TOWER SUITE 8226

6:00 P.M. | Zoo Lights Tour Group 1 (offsite)

6:30 P.M – 8:00 P.M. | Movie Night WASHINGTON 5

7:00 P.M. | Zoo Lights Tour Group 2 (offsite)

Saturday, December 10

7:00 A.M. – NOON | Exhibit Hall Open MARRIOTT FOYER

7:00 A.M. – 1:00 P.M. | Registration Open MARRIOTT FOYER

8:30 A.M. – 9:30 A.M. | Closing Breakfast Ceremony SALON 2, MARRIOTT BALLROOM

9:45 A.M. – 11:00 A.M. | Sessions

CIVIL

y Community Listening: Going Beyond Traditional Needs Assessments MARYLAND C

y Ethics in a Legal Aid Context VIRGINIA B

y LSC Updates DELAWARE A

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

20 | NLADA CeNteNNiAL CoNfereNCe

3:45 P.M. – 4:00 P.M. | Break

4:00 P.M. – 5:30 P.M. | Sessions

Client/Board

y Blueprint for Justice: Developing Diverse Board Membership Washington 3

Civil

y Developments at the FtC: Working to help Vulnerable Consumers in the Economic Downturn MarylanD C

y Don’t Fear the irs! Effective Ways to assist low-income taxpayers Park toWEr suitE 8226

y innovations in Civil legal services MarylanD B

y new strategies for Civil impact leadership for Directors of advocacy DElaWarE a

y state Funding roundtable: learning from 2011, Preparing for 2012 MarylanD a

y the Continuum of services: how Courts and legal aid Programs are responding to People Without representation DElaWarE B

Civil language

y Meaningful language access in housing Washington 2

defender

y ordinary injustice and thriving: understanding our Defender Conferences and our Commonsense opportunities to thrive, Part 2 Washington 4

y racial Justice reform from a Public Defender’s Perspective: the racial Justice improvement Washington 5

y right to Counsel in Misdemeanors: how to implement Argersinger and Shelton Washington 1

y using technology to Deliver Just in time training and resources Washington 6

Joint

y Dare to ask! sharpen your negotiation skills to Benefit Clients and yourself Park toWEr suitE 8222

y how to attract and retain great Employees Without Breaking the Bank Virginia a

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SATuRDAY, NOvEMBER 9, 2013 | 43

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CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

44 | NLADA ANNuAL CONFERENCE

8:30 a.M. - 10:00 aM | Sessions

Civil Affordable Care Act (ACA) - How Legal Services Advocates Can Prepare san Diego

as a result of the passage of the affordable Care act (aCa) and the u.s. supreme Court decision upholding its legality, legal services advocates will need to be prepared to represent their clients. advocates will likely be involved in a variety of activities, including researching new defenses to collections for medical debt, assisting clients with aCa eligibility issues, ensuring that procedures are fair and comply with the law, understanding the implications of implementation of the aCa, responding to requests from legislators, etc. this session will explore the challenges legal services advocates will face and how they can prepare.

John Bouman, Sargent Shriver National Center on Poverty Law; Joel Ferber, Legal Services of Eastern Missouri, Katie Murphy, Neighborhood Legal Services of Los Angeles County; Vanessa Cajina, Western Center on Law & Poverty

Civil LSC Compliance Guidance Update santa anita C

this session, led by employees of lsC’s office of Compliance and enforcement (oCe), will review the types of compliance issues noted most frequently during oCe visits and desk reviews during 2011 and 2012, as well as provide a preview lsC’s forthcoming compliance guidance program letter. the presentation will also include a discussion of recent and upcoming oCe inititives and what programs can expect to occur during an oCe visit in 2014.

Megan Lacchini, Legal Services Corporation; Lora Rath, Legal Services Corporation; Mark Watts, Legal Services Corporation

Civil Public-Private-Community Partnership For Reentry santa BarBara C

intentional and integrated public-private-community partnerships result in better services and outcomes for formerly incarcerated individuals and the community at large. Panelists will share how their partnership has brought about major changes to systems and policies while dedicating resources for social services, employment and housing.

Clarence Ford, Safe Return; Susun Kim, Bay Area Legal Aid; Robin Lipetzky, Contra Costa County Public Defender; Adam Poe, Bay Area Legal Aid; Jessie Warner, Contra Costa County

CoNFErENCE AGENDA friday, november 8, 2013

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

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FRiDAY, NOvEMBER 8, 2013 | 45

Civil Your Valuable Board is About to (and Needs to) Become Even More Important Palos verDes

executive Directors and Board leaders (attorneys, client representatives and others) must work in partnership to build and sustain active, engaged boards. learn ways to recruit, train and support board members to lead the organization in planning, raising money, and effective financial oversight.

Ann Bergen, Legal Aid Society of Cleveland President of the Board; Sally Crawford, Legal Aid of Northwest Texas; Colleen Cotter, The Legal Aid Society of Cleveland; Vanetta Jamison, The Legal Aid Society of Cleveland Board Member; Patricia Pap, Management Information Exchange; Mary Wilson, Legal Aid of Northwest Texas; Joel Winful, Legal Aid of NorthWest Texas

Civil Avoiding Deportation: Current and Proposed Paths to Lawful Immigration Status for

Undocumented Youth and Adults la Cienaga

this session will explore the many avenues undocumented youth and adults can follow to obtain lawful status through current law or proposed immigration law changes. relief options to be considered include special immigrant Juvenile status, Deferred action for Childhood arrivals, Petitions by same sex partners, Consular Processing after grant of a Provisional waiver for unlawful Presence, u visas for crime victims, t visas for trafficked victims, and the proposed registered Provisional immigrant status.

Jojo Annobil, The Legal Aid Society of New York City; Hasan Shafiquillah, The Legal Aid Society of New York City

Civil Collaboration and Cultural Competence: Providing Meaningful Access to LEP and

Immigrant Communities Santa anita B

serving leP and immigrant clients requires cultural competence. We will create awareness of cultural competence and support for the principles of working in respectful and collaborative ways with leP and immigrant clients. We will highlight successful culturally competent collaboratives serving southeast asian and latino communities.

Veronica Alvarado, Warehouse Workers Resource Center; Claudia Johnson, Pro Bono Net; Lillian Moy, Legal Aid Society of Northeastern New York, Inc; Sotivear Sim, Legal Aid Foundation of Los Angeles; Jora Trang, Worksafe, Inc.

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

Page 50: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

46 | NLADA ANNuAL CONFERENCE

Civil Debiasing: It Can Be Done! Steps We May Take to Counter Implicit Bias in the

Workplace. san gaBriel C

in the past decade cognitive scientists have asked the question: is it possible to debias a work place to counter implicit biases that employees may hold? eighteen peer reviewed studies suggest that debiasing is possible. this session will review the findings of the cognitive scientists and discuss suggested steps a program may take to begin the process of debiasing a workplace.

Jenni Gomez, Legal Services of Northern California – LSNC Health

Civil Innovative Pro Bono Partnerships to Expand Service Delivery: the Expungement Project

Models Santa BarBara B

the legal aid foundation of los angeles expungement work will be used as a case study to demonstrate how a legal services organization with limited resources can greatly expand the services it provides to clients seeking expungment assistance through strategic partnerships. We will outline the components of two successful collaborative models and encourage participants to develop a model to address an unmet legal need in their jurisdiction.

Cheryl Banares, OneJustice; Janine Leibert, LA Law Library; Phong Wong, Legal Aid Foundation of Los Angeles

Civil Medical-Legal Partnership with Department of Veterans Affairs to Help End Veteran

Homelessness san gaBriel a

Medical-legal partnerships with va are popping up everywhere! lawyers and va clinicians from the first two programs in the country to integrate legal services into va care will discuss how their programs promote client connectedness to improve health and legal outcomes. the panel will offer case studies and practical advice on the creation and operation of va-MlPs including negotiating Mous, funding, common obstacles, and the potential for evaluation and cross-sector funding.

Margaret Middleton, Connecticut Veterans Legal Center

Civil The Past as Prologue in Civil Legal Aid: What Looking Back Can Tell Us as We Look

Ahead BeauDrY B

some key historic figures in civil legal aid will discuss what we can learn about the future based on our past. issues will include: federal, state and local funding; relationships with Congress; relationships with the bar; delivery systems; support and training; state access to justice commissions and initiatives; delivery research; technology; the self-represented; advocacy tools and techniques; and representation of hard to serve and marginalized client groups

Martha Bergmark, Mississippi Center for Justice; Alan Houseman, Center for Law and Social Policy; Luis Jaramillo, CRLA; Ada Shen-Jaffe, Seattle University School of Law; Hon. Earl Johnson (ret.); and Lillian Johnson, Community Legal Services, Phoenix

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

Page 51: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

FRiDAY, NOvEMBER 8, 2013 | 47

Civil State Funding Roundtable: Overcoming Challenges and Moving Forward san fernanDo

in this roundtable, designed for civil legal aid leaders involved in raising funds from their state legislatures, we will discuss lessons learned from 2013 and hear about plans for 2014, with a goal of moving this major funding source well beyond pre-recession levels.

Meredith McBurney, ABA Resource Center for ATJ Initiatives

Communications Sharing Our Clients’ Stories: Reaching Out to Media Partners BeauDrY a

Community legal services is making a priority of trying to share our clients’ lives and struggles through media. We have cultivated relationships with print and broadcast media and helped make documentaries. We are nurturing our less experienced lawyers to work with the press. Come hear about this work in progress.

Cathy Carr, Community Legal Services, Philadelphia; Sharon Dietrich, Community Legal Services, Philadelphia; Rebecca Vallas, National Organization of Social Security Claimants’ Representatives

Defender Stakeholder’s Consortium on Indigent Defense – Understanding the Measurement of

Workloads: How to Use Case-Weighting to Improve Representation saCraMento

leading our interactive pleanry session on defender workloads is social science researcher nicholas Pace from the ranD Corporation. Mr. Pace is an expert in justice system staffing study and methodology, and was the principal inviestigator in one of the most comprehensive and scientific national defender case-weighting studies. We will discuss the various approaches that have been employed to measure workloads and collect necessary data, and will include representatives from jurisdictions engaged in varying stages of case-weighting and workload reform efforts.

Nicholas M. Pace, RAND Corporation

10:30 a.M. - 12:00 noon | Sessions

Civil A Dialogue on the ABA Standards for Programs Providing Civil Pro Bono Santa BarBara a

this interactive dialogue will discuss the revision of the aBa standards for Programs Providing Civil Pro Bono legal services to Persons of limited Means and how to best utilize the revised standards as a tool for establishing, improving or evaluating pro bono programs. attendees are encouraged to provide input based on their own experiences.

Cheryl Zalenski, American Bar Association

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGYJOINTDEFENDER

22 | NLADA CENTENNIAL CONFERENCE

Friday, December 9

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Continental Breakfast SALON 1, MARRIOTT BALLROOM

8:45 A.M. – 10:15 A.M. | Sessions

CLIENT/BOARD

y The Nuts and Bolts of Board Service – Learning Accountability WASHINGTON 3

CIVIL

y Building Community Influence and Power: How Sargent Shriver’s Legacy Continues to Inform Legal Aid Work Today MARYLAND C

y Ending Poverty: What Legal Services Can Do MARYLAND A

y Mind The Gap: Reduce Fee and Low Bono For Moderate Income Clients MARYLAND B

y The Economic Benefits of Legal Aid: Crafting and Sending the Message that Everyone Wins When Justice Is Served DELAWARE A

y Recent Supreme Court Cases on the Enforcement of Federal Law

WASHINGTON 5

CIVIL LANGUAGE

y Retooling Language Access in Federal Agencies and Other Programs WASHINGTON 2

COMMUNICATIONS

y Retool Your Media Efforts For the 21st Century DELAWARE B

DEFENDER

y Stakeholders’ Consortium on Indigent Defense, Part 1 WASHINGTON 4

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

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48 | NLADA ANNuAL CONFERENCE

Civil Addressing School Closings: How to Assist Communities Before and After School

Closures Are Announced san gaBriel C

With national attention on Chicago Public schools as it closed 50 plus schools in 2013, this session will aid legal service organizations in accessing how to respond to issues of facility utilization, student assignment, and low performing schools in both the pre and post school closure environment.

Carol Ashley, Sargent Shriver National Center on Poverty Law

Civil Bankruptcy: A Legal Tool for Our Client Community, Creating Partnerships, and Funding

Opportunities! san fernanDo

this session will explore how and why legal services programs should develop Bankruptcy/Consumer Projects. We will offer the indiana legal services, inc. indianapolis regional office Bankruptcy Project as a model for providing legal assistance to a large portion of our client population whose debts, child support arrearages, student loans, driver license suspensions and credit issues prevent them from accessing a fresh start. We will also explore using a Bankruptcy Project for innovative partnerships, as well as potential funding from veterans, aging populations, health partnerships and irs tax Clinics.

Roderick Bohannan, Indiana Legal Services, Inc.; Robin Kimp, Indiana Legal Services, Inc.

Civil Creating an Effective Training Cirriculum for New Attorneys san gaBriel a

Does your program have a formal training curriculum for new attorneys? Does geography create challenges for bringing your staff together for training? this session will present a model multi-year skills program for new attorneys, including in-depth discussion of substance, logistics and teaching theory. this session is also a chance for attorneys involved in training in their civil programs to plan for sharing ideas and working together in the future.

Linda Rothnagel, Prairie State Legal Services, Inc.

Civil Dating Violence in the Workplace: An Interactive, Multidisciplinary Program to Discuss

Domestic Violence in the Home and at the Office santa BarBara C

assisting victims of domestic violence demands a truly multidisciplinary approach. using a case study of an immigrant domestic violence victim with employment issues, we will examine the protections and relief available to survivors under the fMla, the aDa, title vii, restraining order statutes, local and federal employment law, and tort remedies.

Minty Siu-Kootnikoff, Legal Aid Foundation of Los Angeles; Jora Trang, Worksafe

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Page 53: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

FRiDAY, NOvEMBER 8, 2013 | 49

Civil Language Access: the Work of National Organizations to Support State Efforts Santa anita a

national and statewide equal-justice stakeholders have a role in advancing language access efforts. this session will highlight recent efforts at state access to Justice Commissions , iolta foundations, and the legal services Corporation (lsC) to provide information, support, and resources to court systems and the legal aid community. Participants will learn about the language access work of atJ Commissions in Hawaii, illinois, Washington, DC and elsewhere; lsC’s efforts with data, technology and knowledge-sharing; and language access initiatives of the national Center for state Courts.

Steve Grumm, American Bar Association; Mytrang Nguyen, Legal Services Corporation; Mara Pellittieri, Legal Services Corporation

Civil Partnering with Community Groups and Organizers in Social Justice Lawyering san BernaDino

this session explores integrating community organizers into legal services work to promote social justice. Presenters will discuss successful collaborations, including transactional projects in support of community organizing and litigation as a tool to bring about social change. Panelists will include both attorneys and community organizers.

Ted De Barbieri, Urban Justice Center; Sophie DeBenedetto, National Mobilization Against Sweatshops; Jei Fong, National Mobilization Against Sweatshops; Katherine Greenberg, The Legal Aid Society; Carlos Rodriguez Herrera, National Mobilization Against Sweatshops

Civil Preventative Lawyering: Ethical and Practical Matters in Implementing New Models BeauDrY B

a variety of preventative lawyering interventions have allowed us to address the enormous spike in unmet need in our communities post financial crisis, provide assistance before problems developed into legal proceedings, and serve the near poor without diverting staff resources from our priority populations. We will discuss best practices for a legal helpline, information table, and partnership with a network of Community Based organizations and will invite frank discussion about the ethical gray areas inherent in these service models.

Emily Bormann, The Legal Aid Society of NYC; Sateesh Nori, The Legal Aid Society of NYC; Katherine Greenberg, The Legal Aid Society of NYC; Marshall Greenberg, The Legal Aid Society of NYC; Jean Marie Miranda, The Legal Aid Society of NYC

Civil Program Quality Assessment Visits: A View from All Angles la Cienaga

the panel, consisting of both lsC and iolta program quality assessment team members, as well as directors of programs which have been thorough such reviews, will discuss the entire process - visit preparation through report comments - from their respective vantage points. in addition to being beneficial for directors/managers facing future visits, the panel invites those who have already had such visits to share their experiences and make suggestions for improvement to the program quality assessment visit process.

Jon Asher, Colorado Legal Services; Nancy Glickman, Legal Services Corporation; Alex Gulotta, Legal Aid Justice Center; Betty Torres, Texas Access to Justice Foundation

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

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50 | NLADA ANNuAL CONFERENCE

Civil Successes with Federal Funding san gaBriel B

the DoJ access to Justice effort to increase availability of federal grant opportunities for legal aid providers is already providing success stories. Panelists will share stories of successful efforts to work with partners to obtain new federal funding to support their work.

Catherine Carr, Community Legal Services of Philadelphia; Karen Lash, Department of Justice; Yvonne Mariajimenez, Neighborhood Legal Services of Los Angeles County; Don Saunders, NLADA

Civil The Economic Impacts of Family Law: How Preventing Domestic Violence and Promoting

Economic Independence Benefit the Entire Community BeauDrY a

this session will address: 1) What dollar impacts and cost savings are generated by family law programs? 2) How can we quantify those outcomes? and 3) How can we apply this data to make a more compelling case for expanded funding for this critical work?

Kris Cirby, Family & Children’s Law Center; Bonnie Hough, Center for Families, Children & the Courts, California Administrative Office of the Courts; Ken Smith, The Resource for Great Programs

Civil The Future is Now! Transferring our Equal Justice Culture and Values Through an

Intentional Leadership Development Program Santa BarBara B

recognizing the broad range of organizations that constitute a state’s equal justice community, this session will profile an innovative partnership in which the Washington atJ Board, seattle university school of law, Washington alliance for equal Justice and office of Civil legal aid, have come together to create a sustainable model for building the next generation of equal justice leadership.

Jim Bamberger, Washington State Office of Civil Legal Aid; Ishbel Dickens, WA Access to Justice Board; Ellen Hemley, Sargent Shriver National Center on Poverty Law; Ada Shen-Jaffe, Seattle University School of Law

Client The Client Voice and LSC Palos verDes

this is an opportunity for clients from communities needing civil legal assistance to share ideas with the President of the legal services Corporation (lsC) and a client eligible representative to the lsC Board. We will review the work of the board during 2012, including strategic planning, funding, and regulations and discuss client engagement best practices.

Julie Reiskin, Colorado Cross-Disability Coalition; Jim Sandman, Legal Services Corporation

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

20 | NLADA CeNteNNiAL CoNfereNCe

3:45 P.M. – 4:00 P.M. | Break

4:00 P.M. – 5:30 P.M. | Sessions

Client/Board

y Blueprint for Justice: Developing Diverse Board Membership Washington 3

Civil

y Developments at the FtC: Working to help Vulnerable Consumers in the Economic Downturn MarylanD C

y Don’t Fear the irs! Effective Ways to assist low-income taxpayers Park toWEr suitE 8226

y innovations in Civil legal services MarylanD B

y new strategies for Civil impact leadership for Directors of advocacy DElaWarE a

y state Funding roundtable: learning from 2011, Preparing for 2012 MarylanD a

y the Continuum of services: how Courts and legal aid Programs are responding to People Without representation DElaWarE B

Civil language

y Meaningful language access in housing Washington 2

defender

y ordinary injustice and thriving: understanding our Defender Conferences and our Commonsense opportunities to thrive, Part 2 Washington 4

y racial Justice reform from a Public Defender’s Perspective: the racial Justice improvement Washington 5

y right to Counsel in Misdemeanors: how to implement Argersinger and Shelton Washington 1

y using technology to Deliver Just in time training and resources Washington 6

Joint

y Dare to ask! sharpen your negotiation skills to Benefit Clients and yourself Park toWEr suitE 8222

y how to attract and retain great Employees Without Breaking the Bank Virginia a

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Page 55: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

FRiDAY, NOvEMBER 8, 2013 | 51

Joint Queering Indigent Legal Services: Creating Culturally Competent Practices in

Representing LGBTQ Clients in Indigent Civil and Criminal Legal Services Programs santa anita C

this session provides attendees with an overview of key terms, definitions, skills, and legal strategies relevant to working with the low income lesbian, gay, Bisexual, transgender, and Queer (lgBtQ) community. attendees will receive guidelines on how to ensure culturally competency in addressing the legal needs of the low-income lgBtQ community.

Shelly Anand, Georgia Legal Services Program; Lillian Moy, Legal Aid Society of Northeastern New York, Inc; Cathy Sakimura, The National Center for Lesbian Rights; Daniel Torres, California Rural Legal Assistance

Defender Part II Stakeholder’s Consortium on Indigent Defense – Understanding the Measurement

of Workloads: How to Use Case-Weighting to Improve Representation saCraMento

leading our interactive pleanry session on defender workloads is social science researcher nicholas Pace from the ranD Corporation. Mr. Pace is an expert in justice system staffing study and methodology, and was the principal inviestigator in one of the most comprehensive and scientific national defender case-weighting studies. We will discuss the various approaches that have been employed to measure workloads and collect necessary data, and will include representatives from jurisdictions engaged in varying stages of case-weighting and workload reform efforts.

Nicholas M. Pace, RAND Corporation

1:00 P.M. - 5:00 P.M. | ABA Indigent Defense Advisory Group Meeting santa BarBara C

2:15 P.M. - 3:45 P.M. | Sessions

Civil Imagining the Possible: Sustaining Your Capacity Through Creative Collaborations san PeDro

learning to take a community-based approach to collaboration can lead to a broader client base, better education, increased funding, and becoming a more powerful voice in the community.

Amelia Fay-Berquist, Inner City Law Center; Ashley Parris, Inner City Law Center; Almas Sayeed, Inner City Law Center

Civil Building a Coalition of Legal Aid Self-Help Practitioners Santa BarBara a

a growing number of lsC programs have partnerships with the courts or local governments to staff self-help centers. this session is designed to stimulate greater collaboration among these entities by inviting them to form a working group with the self-represented litigants network and to have a section in the library on selfHelpsupport.org. With such a group they could exchange materials they develop for litigants, work on best practice documents, share funding ideas, and develop staff training materials.

Alison Paul, Montana Legal Services Association; Ana Maria Garcia, Neighborhood Legal Services of Los Angeles County; Glenn Rawdon, Legal Services Corporation

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

Page 56: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

52 | NLADA ANNuAL CONFERENCE

Civil Cy Pres Awards: Key Issues in 2014 and Beyond san BernaDino

Cy pres awards are a welcome supplemental source of income for many legal aid programs. But the work we need to do to obtain these awards has evolved, as courts have ruled in class action cases and appeals, and cy pres rules and legislation have changed. this session will look at what every legal aid program needs to know to obtain these funds in 2014 and beyond.

Catherine Carr, Community Legal Services of Philadelphia; Bob Glaves, Chicago Bar Foundation; Meredith McBurney, ABA Resource Center for ATJ Initiatives

Civil How Law Students Help the Low - income Community and Legal Services Providers in

Disasters. BeauDrY B

experts from the aBa, lsC and touro law school will present the benefit of a permanent student response team that will be available at the time of a disaster and how this team will benefit both clients and legal services providers.

Tony Barash, ABA Special Committee on Disaster Response and Preparedness; John Eidleman, Legal Services Corporation; Thomas Maligno, Touro Law Center; David Nguyen, ABA Special Committee on Disaster Response and Preparedness

Civil Ethics in a Legal Services Setting Santa anita a

the rules of Professional Conduct apply to all attorneys, but they often have different implications in the context of civil legal services. this interactive program will focus on the most common ethical issues legal services attorneys face in their daily practice.

Eric Mittelstadt, Utah Legal Services; Toby Rothschild, Legal Aid Foundation of Los Angeles

Civil Meeting the Special Legal Needs of Homeless Veterans BeauDrY a

this session will address the major civil legal needs of homeless veterans with a special focus on emerging trends for target populations, including oif/oef veterans and homeless veterans with dependent children. Panelists will discuss model programs and existing networks aimed at meeting the most common civil legal issues faced by homeless veterans. We will also cover the importance of creating partnerships with the courts, law schools, shelters and other veteran’s services providers.

Renato Izquieta, Legal Aid Society of Orange County; Kerry O’Brien, Equal Justice Works; Abby Saunders, Charleston School of Law; Jeff Yungman, Crisis Ministries, Homeless Justice Project

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Page 57: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

FRiDAY, NOvEMBER 8, 2013 | 53

Civil Partners in Promoting Justice: A Strategic Alliance of California Advocates Fight for

Tenants in Foreclosed Homes san fernanDo

national Housing law Project, Western Center on law & Poverty, tenants together and national Consumer law Center recently secured a $1 million grant from California’s attorney general to provide training, technical assistance and litigation support for attorneys representing tenants and homeowners in foreclosure. using our own collaboration as an example, we will discuss how partnerships between organizations with different strengths broaden our impact and create opportunities for increased funding.

Madeline Howard, Western Center on Law and Poverty; Leah Simon-Weisberg, Tenants Together

Client Expungement for Lay People Palos verDes

Criminal records create significant barriers to employment, housing, social services and reintegration into daily life. Programs across the country provide various levels of relief from criminal records ranging from very litttle to pardons and fixing inaccuracies to full expungement of criminal records and restoration of rights. this session will share information about approaches to record clearing across the country and help lay people think about how to help people with criminal records in their communities.

Sharon Deitrich, Community Legal Services, Philadelphia

Defender The Client’s Family As a Resource santa anita C

Death row family members are often marginalized and forgotten, but with training they can help with legal work, advocate for their loved one, and become active in changing laws and attitudes. this workshop will explore steps you can take to reach out to the family. it will also look at recent successful death penalty campaigns involving leadership by death row family members as examples of how involving family members can enhance your case. each participant will recieve a copy of the the Capital Defense Handbook for Defendants and their families, a tool for educating and engaging family members.

Tonya McClary, Orleans Public Defenders Office; Claudia Whitman, National Death Row Assistance Network of CURE

Defender The Evolution of Indigent Defense Practice – Representing Clients Outside the Courtroom Santa anita B

as indigent defense providers compete for funding with other service agencies, they must extend the role of their defenders in order to demonstrate how essential their services are to the success of the local government’s vision. as such, the san Bernardino County Public Defender’s office has collaborated with a myriad of agencies to develop programs for indigent services outside the courtroom including a Community Plea Program and regular expungement fairs. Join us to discuss our successes and failures in leveraging these and other community engagement activities to gain recognition as an indispensable part of our local government.

Christopher Gardner, San Bernardino County Public Defender; Phyllis Morris, San Bernardino County Public Defenders Office

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

20 | NLADA CeNteNNiAL CoNfereNCe

3:45 P.M. – 4:00 P.M. | Break

4:00 P.M. – 5:30 P.M. | Sessions

Client/Board

y Blueprint for Justice: Developing Diverse Board Membership Washington 3

Civil

y Developments at the FtC: Working to help Vulnerable Consumers in the Economic Downturn MarylanD C

y Don’t Fear the irs! Effective Ways to assist low-income taxpayers Park toWEr suitE 8226

y innovations in Civil legal services MarylanD B

y new strategies for Civil impact leadership for Directors of advocacy DElaWarE a

y state Funding roundtable: learning from 2011, Preparing for 2012 MarylanD a

y the Continuum of services: how Courts and legal aid Programs are responding to People Without representation DElaWarE B

Civil language

y Meaningful language access in housing Washington 2

defender

y ordinary injustice and thriving: understanding our Defender Conferences and our Commonsense opportunities to thrive, Part 2 Washington 4

y racial Justice reform from a Public Defender’s Perspective: the racial Justice improvement Washington 5

y right to Counsel in Misdemeanors: how to implement Argersinger and Shelton Washington 1

y using technology to Deliver Just in time training and resources Washington 6

Joint

y Dare to ask! sharpen your negotiation skills to Benefit Clients and yourself Park toWEr suitE 8222

y how to attract and retain great Employees Without Breaking the Bank Virginia a

Page 58: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

54 | NLADA ANNuAL CONFERENCE

Joint By The Content of My Character: Not the Color of My Skin, the Language I Speak, Who I

Marry or Date or my Age, Sex or Ability san gaBriel C

in honor of the 50th anniversary of Dr. Martin luther King Jr.’s March on Washington, we present a forum on diversity within our legal services community. the forum will address the state of Diversity in our legal services Community: what the data shows, what some diverse colleagues experience in our community, and the best and worst practices around diversity in the community.

Shelly Anand, Georgia Legal Services; Carol Ashley, Sargent Shriver National Center on Poverty Law; Lillian Johnson, Community Legal Services, Phoenix; Wilhelm Joseph, Maryland Legal Aid Bureau; Camille Holmes, NLADA; Joann Lee, Legal Aid Foundation of Los Angeles; Yvonne Mariajimenez, Neighborhood Legal Services of Los Angeles County; Lillian Moy, Legal Aid Society of Northeastern New York; James Sandman, Legal Services Corporation

Joint Learning from Law Students: Criminal-Immigration Clinics as a Model for Criminal-Civil

Partnerships Santa anita B

law school clinics that focus on the intersection of criminal law and immigration law are important models for civil and defender partnerships as well as an excellent source of ideas for various ways to create these partnerships and the important lawyering that can emerge as a result. this session will present ways in which these clinics have strived to address client needs holistically in the criminal/immigration context and discuss ways in which these lessons can be applied to the settings of government, non-profit, and other legal services organizations.

Ingrid Eagly, UCLA School of Law; Holly Cooper, UC Davis School of Law; Anita Sinha, Washington College of Law, American University; Katie Tinto, Cardozo School of Law

technology Increasing Access to Justice through Online Self-Help Resources: The Human and

Technology Sides of the Equation Santa BarBara B

legal aid societies & courts provide self-help tools online. these are then accessed through court or library based computers. the real space of these self-help stations is as important as the online tools. a2J author eases the burden of creating these tools. We will explore approaches to creating and sustaining online resources in self-help settings.

Jessica Bolack Frank, Center for Access to Justice & Technology at Chicago-Kent College of Law; Liz Keith, Pro Bono Net; John Mayer, Center for Computer-Assisted Legal Instruction

Strategic Partnerships to End Homelessness la Cienega

a panel discussion on building strategic partnerships. the legal aid society of Hawaii will discuss partnership development and success with a local health center. in addition, Bay area legal aid will discuss partnership alliances with youth homeless shelters and service providers.

Brian Blalock, Bay Area Legal Aid, Alameda County Regional Office; Reed Connell, Alameda County Foster Youth Alliance; Janet Kelly, Legal Aid Society of Hawaii

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGYJOINTDEFENDER

26 | NLADA CENTENNIAL CONFERENCE

JOINT

y Fulbright Funding IS for You: New Grant Opportunities for U.S. Civil Rights and Human Rights Advocates PARK TOWER SUITE 8222

TECHNOLOGY

y Answering the Call: Incorporating Mobile Technology into Your Services Delivery System DELAWARE B

5:30 P.M. – 6:30 P.M. | Women of Color Project Directors Meeting PARK TOWER SUITE 8219

5:45 P.M. – 6:30 P.M. | Advocacy and Support Section MeetingPARK TOWER SUITE 8222

5:45 P.M. – 6:30 P.M. | Technology Section MeetingPARK TOWER SUITE 8226

6:00 P.M. | Zoo Lights Tour Group 1 (offsite)

6:30 P.M – 8:00 P.M. | Movie Night WASHINGTON 5

7:00 P.M. | Zoo Lights Tour Group 2 (offsite)

Saturday, December 10

7:00 A.M. – NOON | Exhibit Hall Open MARRIOTT FOYER

7:00 A.M. – 1:00 P.M. | Registration Open MARRIOTT FOYER

8:30 A.M. – 9:30 A.M. | Closing Breakfast Ceremony SALON 2, MARRIOTT BALLROOM

9:45 A.M. – 11:00 A.M. | Sessions

CIVIL

y Community Listening: Going Beyond Traditional Needs Assessments MARYLAND C

y Ethics in a Legal Aid Context VIRGINIA B

y LSC Updates DELAWARE A

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Page 59: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

FRiDAY, NOvEMBER 8, 2013 | 55

4:00 P.M. - 5:30 P.M. | Sessions

Civil But Aren’t We All in This Together? Improving Union Management Relations in Legal Aid Santa BarBara a

as legal aid programs face tough times and reduced resources, tensions between management and unions can worsen, just when we all need a united front to help our programs survive and serve our clients. Panelists will discuss how to build better working union/management relationships and minimize stress and adversity in negotiations, and how better relationships can improve program performance. audience participation will be encouraged.

Catherine Carr, Community Legal Services of Philadelphia; Robert Gillett, Legal Services of South Central Michigan; Nancy Goldhill, Staten Island Legal Services

Civil Fulfilling Our Nation’s Promise to Veterans: A Toolkit to Develop, Fund, and Implement

Veterans Civil Legal Services Projects san BernaDino

established veterans legal services providers will present successful strategies to start and run a veterans legal project. the session has three components: (1) DeveloPMent—selecting a legal services delivery model, (2) funDraising, and (3) PartnersHiPs—identifying and engaging veterans providers for outreach and collaboration.

Antoinette Balta, Public Law Center; Mary Horowitz, North Carolina Bar Association; Nicole Perez, Legal Aid Foundation of Los Angeles; Kerry O’Brien, Equal Justice Works; Melissa Tyner, Inner City Law Center

Civil LSC Update san Diego

review of new developments of interest at lsC by Jim sandman, lsC President.

Jim Sandman, Legal Services Corporation

Civil Pro Bono Best Practices: The California Experience Santa BarBara B

under the auspices of the California state Bar and the guidance of oneJustice, a statewide California support center, a committee of legal aid attorneys and major law firm pro bono professionals completed a Pro Bono Best Practices guide that will be released publicly next month. our panel will focus on the unique process of creating the guide, what other jurisdictions can learn from it, and how communities come together to build pro bono programs that best serve our clients.

David Lash, O’Melveny & Myers LLP; Lauren Roberts, OneJustice; Kelsey Williams, OneJustice; Michael Winn, OneJustice

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Page 60: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

56 | NLADA ANNuAL CONFERENCE

Civil Race Disparate Impact Claims and Systemic Advocacy san gaBriel C

outside of language access, title vi has become a forgotten tool for challenging policies of recipients of federal funds that are not intentionally discriminatory but have a racial impact. learn how others have used this tool and strategize how you can, too.

Sharon Dietrich, Community Legal Services, Philadelphia; Christine Stoneman, Civil Rights Division, U.S. Dept. of Justice

Client The Affordable Care Act for Lay People Palos verDes

this session will share information about the current status of the affordable Care act and its impact on services available to people across the country.

Katie Murphy, Neighborhood Legal Services of Los Angeles County

Client Treating the Client as a Customer: Tools for Effective Communication and Representation san PeDro

good communication and customer service can be empowering, educational, and essential for getting results for our clients. Yet attorneys—even legal aid attorneys—can be notoriously bad at communicating with clients. in this training, we hope to convey essential elements of effective communication and customer service. We will encourage you to view your clients as people, not as sets of legal issues. in this way, we hope to offer a model for a more effective attorney-client relationship.

Katherine Greenberg, The Legal Aid Society of NYC; Sateesh Nori, The Legal Aid Society of NYC

Defender Beyond Padilla: A Practice-Based Discussion of How to Change the Crimmigration

Narrative through Civil-Defender Partnerships Santa anita B

this session goes beyond customary Padilla trainings on immigration consequences to discuss how defenders, immigration lawyers, and advocates can partner to provide holistic client services and short-circuit the crimmigration cycle not only in state criminal proceedings but also in removal cases and illegal reentry prosecutions.

Holly Cooper, University of California, Davis, School of Law Clinical Programs; Kara Hartzler, Federal Defenders of San Diego, Inc.; Benny Lopez; Grace Meng, Human Rights Watch; Kathleen Sanderson, Baker & McKenzie LLP

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

20 | NLADA CeNteNNiAL CoNfereNCe

3:45 P.M. – 4:00 P.M. | Break

4:00 P.M. – 5:30 P.M. | Sessions

Client/Board

y Blueprint for Justice: Developing Diverse Board Membership Washington 3

Civil

y Developments at the FtC: Working to help Vulnerable Consumers in the Economic Downturn MarylanD C

y Don’t Fear the irs! Effective Ways to assist low-income taxpayers Park toWEr suitE 8226

y innovations in Civil legal services MarylanD B

y new strategies for Civil impact leadership for Directors of advocacy DElaWarE a

y state Funding roundtable: learning from 2011, Preparing for 2012 MarylanD a

y the Continuum of services: how Courts and legal aid Programs are responding to People Without representation DElaWarE B

Civil language

y Meaningful language access in housing Washington 2

defender

y ordinary injustice and thriving: understanding our Defender Conferences and our Commonsense opportunities to thrive, Part 2 Washington 4

y racial Justice reform from a Public Defender’s Perspective: the racial Justice improvement Washington 5

y right to Counsel in Misdemeanors: how to implement Argersinger and Shelton Washington 1

y using technology to Deliver Just in time training and resources Washington 6

Joint

y Dare to ask! sharpen your negotiation skills to Benefit Clients and yourself Park toWEr suitE 8222

y how to attract and retain great Employees Without Breaking the Bank Virginia a

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

20 | NLADA CeNteNNiAL CoNfereNCe

3:45 P.M. – 4:00 P.M. | Break

4:00 P.M. – 5:30 P.M. | Sessions

Client/Board

y Blueprint for Justice: Developing Diverse Board Membership Washington 3

Civil

y Developments at the FtC: Working to help Vulnerable Consumers in the Economic Downturn MarylanD C

y Don’t Fear the irs! Effective Ways to assist low-income taxpayers Park toWEr suitE 8226

y innovations in Civil legal services MarylanD B

y new strategies for Civil impact leadership for Directors of advocacy DElaWarE a

y state Funding roundtable: learning from 2011, Preparing for 2012 MarylanD a

y the Continuum of services: how Courts and legal aid Programs are responding to People Without representation DElaWarE B

Civil language

y Meaningful language access in housing Washington 2

defender

y ordinary injustice and thriving: understanding our Defender Conferences and our Commonsense opportunities to thrive, Part 2 Washington 4

y racial Justice reform from a Public Defender’s Perspective: the racial Justice improvement Washington 5

y right to Counsel in Misdemeanors: how to implement Argersinger and Shelton Washington 1

y using technology to Deliver Just in time training and resources Washington 6

Joint

y Dare to ask! sharpen your negotiation skills to Benefit Clients and yourself Park toWEr suitE 8222

y how to attract and retain great Employees Without Breaking the Bank Virginia a

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

Page 61: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

FRiDAY, NOvEMBER 8, 2013 | 57

Joint Approaching Juvenile Delinquency Through a Public Health Lens – A Collaboration

Between Legal Aid, Public Defenders, and the Courts santa anita C

Juvenile delinquency often sits at the intersection of poverty, mental health, and criminality. this session explores collaborative approaches to these issues through the example of the alameda County Collaborative Court, a specialty juvenile mental health cort that seeks to directly address disability and poverty related needs while utilizing community based supports to keep youth safely at home and prevent institutionalization. We will specifically look at the partnership between civil and criminal attorneys with the bench, how such a partnership can be replicated in other jurisdictions, and the effect such partnerships can have on the delinqueny system overall.

Jessica Breslin, Bay Area Legal Aid; Barbara Dickinson, Alameda County Public Defender’s Office; Judge Leopolodo Dorado, Alameda County.

Joint Exploring Ethical Obligations, Interpreter Insights and Translation Techniques on a

Budget Santa anita a

this session explores heightened ethical obligations attorneys should be aware of when representing leP clients and tangible techniques to promote meaningful access for leP individuals. strategies include resources for obtaining interpreter services, skills for using interpreters, and tools to make written materials accessible to individuals with disabilities and readable in english and other languages to help your organization save time and money on translations.

Jana Edmondson-Cooper, Georgia Legal Services Program; Ann Kim, Legal Aid Foundation of Los Angeles; Moriah Nelson, Volunteer Lawyers Project; Maria Mindlin, Transcend

technology Technology Innovations to Increase Access to Justice in Suburban and Rural

Communities la Cienega

suburban poverty is now growing much faster than urban poverty, but suburban communities often have less infrastructure and knowledge to assist its low-income community members facing legal issues. How are legal services organizations and the Courts responding? is the legal aid community ready to deliver services in the suburbs and to those who have limited mobility due to lack of access to transportation, age, or disability? this panel will explore these questions and share models, including the remote service delivery model, of legal projects using technology and collaborating with courts, libraries, and other groups to bring legal services into the suburban and rural areas.

Claudia Johnson, LHI Program Manager; Liz Keith, LawHelp Program Manager

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGYJOINTDEFENDER

26 | NLADA CENTENNIAL CONFERENCE

JOINT

y Fulbright Funding IS for You: New Grant Opportunities for U.S. Civil Rights and Human Rights Advocates PARK TOWER SUITE 8222

TECHNOLOGY

y Answering the Call: Incorporating Mobile Technology into Your Services Delivery System DELAWARE B

5:30 P.M. – 6:30 P.M. | Women of Color Project Directors Meeting PARK TOWER SUITE 8219

5:45 P.M. – 6:30 P.M. | Advocacy and Support Section MeetingPARK TOWER SUITE 8222

5:45 P.M. – 6:30 P.M. | Technology Section MeetingPARK TOWER SUITE 8226

6:00 P.M. | Zoo Lights Tour Group 1 (offsite)

6:30 P.M – 8:00 P.M. | Movie Night WASHINGTON 5

7:00 P.M. | Zoo Lights Tour Group 2 (offsite)

Saturday, December 10

7:00 A.M. – NOON | Exhibit Hall Open MARRIOTT FOYER

7:00 A.M. – 1:00 P.M. | Registration Open MARRIOTT FOYER

8:30 A.M. – 9:30 A.M. | Closing Breakfast Ceremony SALON 2, MARRIOTT BALLROOM

9:45 A.M. – 11:00 A.M. | Sessions

CIVIL

y Community Listening: Going Beyond Traditional Needs Assessments MARYLAND C

y Ethics in a Legal Aid Context VIRGINIA B

y LSC Updates DELAWARE A

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

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CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

58 | NLADA ANNuAL CONFERENCE

8:30 a.M. - 10:00 a.M. | Sessions

Civil Community Lawyering and Community Benefits Agreements: Who is the Community,

Who is Your Client, and What is at Stake? san gaBriel B

a decade ago in la, a community lawyering tool was born: Community Benefits agreements. since then, CBas around the us have won affordable housing, jobs, and more but the concept has also been coopted or blatantly misused, harming low-income communities. Come explore recent examples of both as well as ethical issues in representing coalitions.

Scott Cummings, UCLA School of Law; Ted De Barbieri, Urban Justice Center; Nona Randois, Legal Aid Foundation of Los Angeles

Civil Race Equity, Leadership, Diversity, Language, Immigration, Sexual Orientation, Gender

and Identity – Cross Issue Collaboration and Study san gaBriel C

the concepts and work to achieve equity, racial justice, diversity, language access, immigration reform and inclusion are distinct but connected. Can we build a language and practice of anti-oppression and inclusion that connects our various struggles while valuing the unique characteristics of each. this session will explore how advocates for a broad range of civil and human rights develop deeper common cause.

Camille Holmes, NLADA; Kyanna Williams, Legal Services of Northern California

Civil The Difference We Make: Statistics and Studies About the Delivery of Legal Services san gaBriel a

We will review recent studies about unrepresented people, legal aid delivery, and other topics close to the heart of legal aid advocates. We will read recent studies and reports for you and try to tease out the valid and arguably erroneous assumptions we perceive. Measuring the important work we do is problematic, but we should be smart, active partners in using studies and statistics to paint an accurate picture of our systems, our service gaps, our own false assumptions, and our effectiveness.

Jeff Hogue, Legal Assistance of Western New York; Bonnie Hough, Center for Families, Children & the Courts, California Administrative Office of the Courts; Ken Perri, Legal Assistance of Western New York

CoNFErENCE AGENDA saturday, november 9, 2013

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

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SATuRDAY, NOvEMBER 9, 2013 | 59

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

A White House Partnership with the Association of Pro Bono Counsel: The IMPACT Project

san PeDro

vice-President Biden invited the association of Pro Bono Counsel (aPBCo) to a small meeting in the White House in september 2012 to discuss issues of access to justice. aPBCo is an organization comprised of more than 130 members from approximately 90 major u.s. based law firms who oversee their law firms’ pro bono programs on a full-time or nearly full-time basis. as a result programs have been launched in 9 cities around the country, all the result of unique community-wide and other social service or community based organizations. these national collaborations, including regular reports made to the vice-President, are creating programs of great impact, often where no programs previously existed. the programs are emerging as models of coordinated efforts across the country, serving more people in need than ever before. the newly-denominated iMPaCt ( involving More Pro Bono attorneys in our Communities together) Project is having effects on client communities, on law firms, on the legal aid communities, and on the interaction, and intra-action, of all these constituencies. the iMPaCt Project has launched programs in Boston, Chicago, los angeles, new Jersey, new York, Philadelphia, san francisco, seattle, and Washington, DC. this workshop will provide information on this exciting new initiative.

David Lash, O’Melveny & Myer, LLP; Lauren Roberts, OneJustice; Kelsey Williams, OneJustice

10:00 a.M. - 5:00 P.M. | ABA Standing Committee on Legal Aid & Indigent Defendants (SCLAID) Business Meeting

Santa anita B

10:00 a.M. - 10:30 a.M. | BREAK

10:30 a.M. - 12:00 noon | Sessions

Civil Hot Topics Santa BarBara a

this session will feature an interactive conservation among panelists and the audience around a number of current developments of interest related to civil legal aid. among the issues to be covered will be: 1) lsC legislative and regulatory matters; 2) developments related to non-lsC sources of federal funding for legal aid; 3) iolta; 4) research and data collection; 5) pro bono; 6) other matters of interest.

Charles Greenfield, NLADA; Don Saunders, NLADA; Steve Scudder, American Bar Association

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

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60 | NLADA ANNuAL CONFERENCE

CIVILBOARD CLIENT COMMUNICATION JOINTDEFENDER TECHNOLOGYLANGUAGE ACCESSLA RESEARCHRFUNDRAISING$

Civil Improving Support for Kinship Caregivers Seeking Legal Guardianship san gaBriel C

using interactive exercises and a panel presentation, this workshop will provide practical ideas, tools and resources to help low-income kinship caregivers obtain legal custody/guardianship, including examples of court-based self-help programs and other successful models, and strategies to address ‘kinship diversion’ issues.

Martha Matthews, Children’s Right’s Project, Public Counsel; Kristen Boney, Legal Assistant for Seniors; Leslie Parrish, Guardianship Clinic, Public Counsel

Joint Managing Student Debt and A Public Interest Career: Public Service Loan Forgiveness

and Beyond san gaBriel B

attendees will learn how to utilize broad federal relief programs like income-driven repayment plans and Public service loan forgiveness as well as a broad array of state and organizational loan repayment assistance Programs. the session will also cover new legislative and regulatory proposals that may soon alter the student debt landscape.

Isaac Bowers, Equal Justice Works

Joint The 21st Century Public Interest Lawyer: Integrating New Media into Legal Advocacy san gaBriel a

the new Media advocacy Project is starting to explore a variety of media techniques that have great potential to benefit the legal services sector. these include modular rights education videos, mobile community evidence gathering, gathering “ambient” data in courts and law offices, and more. this presentation will explore n-Map’s techniques, including screenings of a number of sample videos, and will conclude with a brainstorming session about how our work might benefit the legal services and public defender community.

Adam Stofsky, New Media Advocacy Project

noon | Conference Ends

BLUEPRINT FOR JUSTICE: RETHINK. RETOOL. REBUILD. | 17

AGENDA AT GLANCE

Thursday, December 8

7:00 A.M. – 5:00 P.M. | Registration Open MARRIOTT FOYER

7:00 A.M. – 5:00 P.M. | Exhibit Hall Open MARRIOTT FOYER

7:30 A.M. – 8:30 A.M. | Breakfast SALON 1 MARRIOTT BALLROOM

9:00 A.M. – 10:30 A.M. | Opening Plenary SALON 2, MARRIOTT BALLROOM

10:45 A.M. | Migrant Section Meeting DONALD SANDERS’ SUITE CENTER TOWER 6022

10:45 A.M. – 12:15 P.M. | Sessions

CIVIL

y A True Sea Change: Civil Right to Counsel as an Anti-Poverty Strategy DELAWARE A

y Administrative Law: A New Frontier for Access DELAWARE B

y Building Relationships with your Congressional Delegation MARYLAND A

y Innovations, Trends and Partnerships Using Online Tools and Forms to Enhance Services PARK TOWER SUITE 8226

5:30 P.M. – 6:45 P.M. | Opening Celebration WASHINGTON ROOM

6:45 P.M. – 8:00 P.M. | Winter Wonderland Reception THURGOOD MARSHALL BALLROOM

8:00 P.M. – 9:30 P.M. | SWEET HONEY IN THE ROCK® Concert EXHIBIT HALL C - (Seating begins at 7:30 P.M.)

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

CIVILBOARD CIVIL LANGUAGE CLIENT COMMUNICATION TECHNOLOGyJOINTDEFENDER

18 | NLADA CeNteNNiAL CoNfereNCe

yy LeveragingyCivilyLegalyServices:yEthicsyandytheyValueyofySocialyWorkyforyLow-IncomeyClientsyyyMaryLandyB

yy MIEyroundtableyforyLegalyServicesyExecutiveydirectorsyandyManagersy y yVIrgInIayB

yy randomizedyOutcomeyMeasurementyofyLegalyServices:ygood?yBad?yandyWhatyisytheyMessage?yyyMaryLandyC

yy SpecializedyProjectsyforyLegalyServicesyProgramsyandyMedical-LegalyPartnershipsyyy yParkyTOWErySuITEy8226

yy SupportingyQualityyWorkforcesyinyLegalyServicesyOrganizationsy y y yVIrgInIayC

Civil language

yy JusticeyinyanyyLanguage:yProtectingytheyrightsyofyyouryClientsywithyLimitedyEnglishyProficiencyyyyWaShIngTOny2

Client

yy Courage:yMovingyThroughyFearyTowardyCommunity,yPowery&yTransformationy y yWaShIngTOny3

DefenDer

yy CriminalyJusticeydebt:yStrategiesyforydealingywithyaygrowingyCollateralyConsequenceyyyWaShIngTOny6

yy newyVisionsyforyre-Entryy y y y y y y yWaShIngTOny5

yy OrdinaryyInjusticeyandyThriving:yunderstandingyOurydefenderyConferencesyy y yandyyOuryCommonsenseyOpportunitiesytoyThrive,yParty1y y y y yWaShIngTOny4

yy SupremeyCourtyreviewy y y y y y yWaShIngTOny1

JOint

yy drowningyinyPaper?yaydocumentyManagementySystemyIsyyouryLifeyPreservery yParkyTOWErySuITEy8222

yy howyaccessytoyJusticeyCommissionsyareyusingyClout,yCredibility,yandyCreativityytoyIncreaseyLegalyaidyFunding,yreduceyBarriers,yExpandyProyBonoyandyPromoteyayCommitmentytoyEqualyJusticeyVIrgInIaya

12:15yP.M.y–y2:00yP.M.

ACCD Business Meeting dELaWarEyBy

Lunch On your Own

Picture This (Invitation only) COOLIdgEy

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 61

for his legacy of service to legal aid clients.

We will miss your ace leadership and sharp wit.

THE CALIFORNIA PROJECT DIRECTORS ASSOCIATION

Ramon Arias

celebrates our colleague, friend, & King of the Razorbacks

THE CALIFORNIA PROJECT DIRECTORS ASSOCIATIONBAY AREA LEGAL AIDCALIFORNIA INDIAN LEGAL SERVICESCALIFORNIA RURAL LEGAL ASSISTANCECENTRAL CALIFORNIA LEGAL SERVICESGREATER BAKERSFIELD LEGAL ASSISTANCEINLAND COUNTIES LEGAL SERVICESLEGAL AID FOUNDATION OF LOS ANGELESLEGAL AID SOCIETY OF ORANGE COUNTYLEGAL AID SOCIETY OF SAN DIEGOLEGAL SERVICES OF NORTHERN CALIFORNIANEIGHBORHOOD LEGAL SERVICES OF LOS ANGELES COUNTY

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62 | NLADA ANNuAL CONFERENCE

Welcomes you to

National Legal Aid & Defender Association

2013 ANNUAL CONFERENCE

Delivering on the Promise

Pursuing justice and equality for low income people since 1958.

www.inlandlegal.org

Irene Morales Executive Director

Leadership. Vision. Inspiration.

Congratulations to our

Leader, Colleague and Friend

RamÓn Arias on receiving

The 2013 Charles Dorsey Award

BayLegal is the San Francisco Bay Area's only regional poverty law firm, providing quality civil legal aid to low-income residents. BayLegal's services benefit 70,000 people annually. Learn more. Get involved. Visit: www.BayLegal.org.

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 63

A Guide to Managing Your Student Debt

take control of your Future

Public Service Loan Forgiveness, income-driven repayment plans and loan repayment assistance programs are powerful tools that can help your employees overcome their student debt and build long-term public interest careers.

• Our e-book, Take Control of Your Future, is a step-by-step guide for public interest workers. Download it for free from the Kindle Store on Friday, Nov. 8!

• We provide free, interactive webinars customized for your organization and in-person presentations. We’ll speak with your employees and answer questions.

equaljusticeworks.org/ed-debt

Equal Justice Works has resources that can help. Visit our booth to learn more!

Downloadour eBook

FREE from theKindle StoreFriday, Nov. 8!

SuppORt yOuR EmplOyEES’ caREER gOalS

June 2-6, 2014

DePaul University College of Law 25 East Jackson BoulevardChicago, Illinois

Early registration deadline: March 3, 2014

Final registration deadline: May 1, 2014

law.depaul.edu/darrow

Comprehensive Training for Capital DefenseAttorneys, Mitigation Specialists and CapitalInvestigators

2014 Clarence Darrow DeathPenalty Defense College:

2150 Darrow Ad3 7x4.5_Layout 1 10/14/13 4:09 PM Page 1

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64 | NLADA ANNuAL CONFERENCE

Presented byThe ABA Standing Committee on Pro Bono and Public Service and The National Legal Aid & Defender Association

Save the Date!ABA/NLADA Equal JusticE confErEncE

Portland, Oregon

Hilton Portland and Executive TowerPreconferences on Wednesday, aPril 30

May 1–3, 2014

SavetheDate2014PC.indd 1 10/22/13 9:58 AM

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 65

BECOME A MEMBER TODAY! The National Legal Aid & Defender Association (NLADA) works to ensure that there are high quality, well-funded civil legal aid and public defense systems throughout the country. Individual or organizational membership in NLADA provides access to the myriad of resources detailed below. Associate and Corporate Associate memberships enable members of the private bar to receive these benefits and to support equal justice rights and the work of NLADA at the same time. Protection of equal justice rights Support the leading advocate for front-line attorneys and other equal justice professionals. NLADA

speaks for the membership on policies and regulations that affect the civil legal aid and public defender communities.

Valuable professional liability insurance Access the only insurance plan that is specifically designed to meet the needs of the legal

services community and reinvests profits back into the legal aid community. Obtain risk management tools to keep premiums down and claims low. Coverage is exclusive to NLADA members.

First-class resources Receive access to Cornerstone, NLADA’s magazine for civil legal aid and public defense

professionals to stay informed on the latest trends and theories concerning equal justice rights. Receive access to the Directory of Legal Aid & Defender Offices and Resources, containing the most

recent contact information for civil legal aid and public defender offices nationally. Stay informed on the latest trends and news through evaluation reports, Amicus

Curiae briefs, management & administration resources, and analyses of Legal Services Corporation regulations.

Exchange of great ideas and knowledge Network with fellow advocates from around the country and share innovative ideas. Collaborate with members by joining one of the many specialized Listservs or specialized

member sections for both the Civil and Defender communities. Learn from peers and acquire professional development credits at multiple training events and

conferences annually.

To learn more about membership, visit www.nlada.org or contact Member Services at [email protected] or (202) 452-0620 x234.

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66 | NLADA ANNuAL CONFERENCE

ABA center for Pro BonoThe ABA Center for Pro Bono is a National Resource and Support Center that provides technical assistance and advice, at no charge, to pro bono advocates as they seek to fulfill the promise of equal access to justice for those who cannot afford paid counsel. www.abaprobono.org

community services AnalysisFounded in 2007, Community Services Analysis LLC (CSACO) is a leading provider of Social value Return on investment analysis and reporting for nonprofit entities and tax-funded organizations in the united States.

equal Justice WorksFounded by law students in 1986, Equal Justice Works is a 501(c)(3) nonprofit organization dedicated to creating a just society by mobilizing the next generation of lawyers committed to equal justice. They believe that the poorest and most vulnerable among us deserve the same access to justice and quality legal representation as more fortunate citizens.

The Harriett Buhai center for Family LawThe harriett Buhai Center for Family Law is a leading family law and domestic violence firm in California for very low-income persons, offering a multiplicity of programs and services throughout LA. Created by Black Women Lawyers, Women Lawyers and the Los Angeles County Bar Associations over three decades ago, the Center has been a trailblazer in self-help assistance and services to oft-overlooked populations, including incarcerated and post-incarcerated women, indigent community college students and persons with disabilities.

Justice Works*GoLd sPoNsor *Justice Works is a technology service provider with software solutions designed for legal case management. Our public defender offering, defender Data, is currently in use by offices of all sizes throughout the Country. Our larger installations include statewide systems in South Carolina, Maine, Florida, and Louisiana. We also provide our full suite of services to all Federal Defender Offices nationwide. We seek to continue improving the technology available to indigent defense professionals while maintaining our reputation as the most affordable provider with the best service.

LA TourismLA Tourism is the leading resource for visitor information on Los Angeles. Endless entertainment awaits, and the LA Tourism team is ready to assist. Whether you are from within the u.S. or from around the world, LA Tourism has professional expertise, resources and recommendations to guide you through the process of creating a memorable client experience.

management information exchangeMiE ’s mission is to spark excellence in leadership, management and fundraising in legal services programs serving low-income clients, through training, consulting and publishing activities of the highest quality.

ExHIBITorS

NLADA Appreciates the 2013 Annual Conference Exhibitors Visit them on the Level 2 California Foyer of the hotel beginning Wednesday at 2:00 P.M.

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JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 67

mutual of America*GoLd sPoNsor *Mutual of America Life insurance Company, specializes in providing pension and retirement related products, programs and services since 1945. Mutual of America also offers products as variable universal life insurance, and group life and disability insurance.

NLAdAThe National Legal Aid & Defender Association (NLADA) is the nation’s oldest and largest nonprofit association of legal professionals and organizations dedicated to providing legal services to low-income people in America.

NLAdA insurance Program*GoLd sPoNsor *NLADA insurance Program is an advocate and provider of quality professional liability insurance products for the full spectrum of the National Legal Aid & Defender Association (NLADA) membership community—individual attorneys, legal aid organizations, public defenders, corporate pro bono law programs, law school clinics, individual clients and public interest groups.

resource for Great ProgramsThe Resource is a national corporation dedicated to providing strategic support to networks of community based organizations working in arenas having great impact on our society.

University Park Legal Nurse consultinguniversity Park Legal Nurse Consulting is a client oriented company acting as liaison between the medical and legal fields. We provide medical expertise to attorneys from medical record analysis to support at trial. Our mission is to educate and support the legal profession as it relates to healthcare in a professional, ethical and efficient manner.

West Love color and cultureFashionable wholesale clothing, handbags, jewelry, dress ,& much more! 0selling pieces of ethnic, wearable art from her line West Love Color and Culture at conferences and conventions. She reveals how she reinvented her life, quitting her job as a schoolteacher and becoming the owner and creative force behind her own company.

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68 | NLADA ANNuAL CONFERENCE

We Specialize in Retirement Plans

Mutual of America is dedicated to providing employers and individuals with comprehensive retirement plan products and services.

Why Mutual of America?

Home Office:320 Park avenue

new York nY 10022-68391-800-468-3785

mutualofamerica.com

• Salaried sales and service representatives

• Hotline Plus, our Internet-based system, provides employers with immediate access to plan information

• Administration, record-keeping and claims services all provided by one company

• Toll-free number and secure website for employee transactions

• Quarterly statements electronically delivered or mailed to employees’ homes along with informative newsletters

• A wide array of variable Investment Funds and an Interest Accumulation Account

Before investing in our variable annuity contracts, you should consider the investment objectives, risks, charges and expenses (a contract fee, Separate Account expenses and Underlying Funds expenses) carefully. This and other information is contained in the contract prospectus and Underlying Funds prospectuses. Please read the prospectuses carefully before investing. The prospectuses can be obtained by calling 1-800-468-3785 or visiting mutualofamerica.com.

Mutual of America Life Insurance Company is a registered Broker-Dealer. Mutual of America® and Mutual of America Your Retirement Company® are registered service marks of Mutual of America Life Insurance Company.

Mutual of America’s employer-sponsored retirement products are offered through a group variable annuity contract. Variable annuity contracts are suitable for long-term investing, particularly for retirement savings. The value of a variable annuity contract will fluctuate depending on the performance of the Separate Account funds you choose. Upon redemption, you could receive more or less than the principal amount invested.

Why_General_NLADA_7.5x10.indd 1 10/11/13 11:57 AM

Page 73: JUSTICE IN A MERICA - nlada100years.orgJUSTICE IN A MERICA: November 6-9, 2013 Westin Bonaventure Hotel Los Angeles, California ... greg Thrasher Senior Account Executive Charlene

JuSTiCE iN AMERiCA: DELivERiNg ON ThE PROMiSE | 69

We Specialize in Retirement Plans

Mutual of America is dedicated to providing employers and individuals with comprehensive retirement plan products and services.

Why Mutual of America?

Home Office:320 Park avenue

new York nY 10022-68391-800-468-3785

mutualofamerica.com

• Salaried sales and service representatives

• Hotline Plus, our Internet-based system, provides employers with immediate access to plan information

• Administration, record-keeping and claims services all provided by one company

• Toll-free number and secure website for employee transactions

• Quarterly statements electronically delivered or mailed to employees’ homes along with informative newsletters

• A wide array of variable Investment Funds and an Interest Accumulation Account

Before investing in our variable annuity contracts, you should consider the investment objectives, risks, charges and expenses (a contract fee, Separate Account expenses and Underlying Funds expenses) carefully. This and other information is contained in the contract prospectus and Underlying Funds prospectuses. Please read the prospectuses carefully before investing. The prospectuses can be obtained by calling 1-800-468-3785 or visiting mutualofamerica.com.

Mutual of America Life Insurance Company is a registered Broker-Dealer. Mutual of America® and Mutual of America Your Retirement Company® are registered service marks of Mutual of America Life Insurance Company.

Mutual of America’s employer-sponsored retirement products are offered through a group variable annuity contract. Variable annuity contracts are suitable for long-term investing, particularly for retirement savings. The value of a variable annuity contract will fluctuate depending on the performance of the Separate Account funds you choose. Upon redemption, you could receive more or less than the principal amount invested.

Why_General_NLADA_7.5x10.indd 1 10/11/13 11:57 AM

TM

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1140 Connecticut Avenue NW | Suite 900Washington, DC 20036 | nlada.org