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CONFIDENTIAL: Advanced Customer Support
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Advanced Customer Support
ENGINEERED ASSESSMENT
- MONTHLY PATCH ASSESSMENT -
ORACLE ENTERPRISE MANAGER
JULY 2015
Junta de Analucía
Prepared by Advanced Customer Services
Author: Alfonso Jiménez
Creation Date: August 19, 2015
Version: 1.0
CONFIDENTIAL: Advanced Customer Support
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1. Contents
1. Contents .................................................................................................................................................................................... 2
2. Approvals ................................................................................................................................................................................. 3
3. Service Scope and Objectives ............................................................................................................................................... 4
4. Enterprise Manager 12c Patching Strategy ......................................................................................................................... 5
5. Oracle Enterprise Manager Lifetime Support ................................................................................................................... 7
6. Latest Available Releases for the Oracle Management Service ..................................................................................... 8
7. Latest Available Releases for the Oracle Management Agent........................................................................................ 9
8. Latest Available Releases for Enterprise Manager Plug-ins ......................................................................................... 10
9. Patch Set Updated (PSU) ..................................................................................................................................................... 12
10. Recommended Bundle Patches for OEM version 12.1.0.3 ............................................................................................ 13
11. Released Patches for Enterprise Manager during last month ..................................................................................... 15 Patch Recommendation GENERIC 12c ........................................................................................................................ 15 Patch Recommendation MERGE 12c ............................................................................................................................ 16 Patch Recommendation PORT 12c ................................................................................................................................ 16
12. Opatch Utility Considerations .......................................................................................................................................... 17
13. Oracle Enterprise Manager Licensing Information....................................................................................................... 18
CONFIDENTIAL: Advanced Customer Support
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2. Approvals
Author
Name Position
Alfonso Jiménez ACS Advanced Support Engineer
Reviewers
Name Position
Agustin Calvo Technical Account Manager
Distribution
Name Position
Junta de Andalucía Cliente ACS
Agustin Calvo Technical Account Manager
Equipo ACS para JDA Advanced Service Engineer
CONFIDENTIAL: Advanced Customer Support
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3. Service Scope and Objectives
The purpose of the Monthly Patch Assessment for Oracle Enterprise Manager is to present:
Lifetime Support for all OEM releases
The latest available Plug-ins, Agents and OMSs released
The latest PSUs and recommended Bundle Patches
Patches created and available for download during last month
This assessment utilizes a facility within Oracle called Automated Release Update (ARU) to look for the new patches released and to provide proactive reports or recommended upgrade patches based on the study of various general Oracle Enterprise Manager components.
From this report, customer can have an updated list of the Patches, PSUs, Bundles and OEM components released during the month of July 2015, and in this way, keep up to date the Oracle Enterprise Manager system.
As with all upgrades and updates, it is customer’s responsibility to maintain environments where any patches can be thoroughly tested before changes are promoted to production.
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4. Enterprise Manager 12c Patching Strategy
Oracle recommends you to keep your Enterprise Manager installation up to date with latest released patches. To simplify the patching tasks Oracle has designed the following strategies: PSUs Patch Set Updates (PSUs) are proactive cumulative patches containing recommended bug fixes that are released on a regular and predictable schedule. PSUs are on quarterly schedule, specifically the Tuesday closest to the 17th of January, April, July, and October. These patches are designed to be applied on the OMS and OMA Framework.
Bundle Patches Beginning with the release of Enterprise Manager Base Platform 12.1.0.3, Oracle designed a new patch release process to patch Cloud Control Management Agents and Cloud Control Plug-ins. As Agent and Plug-in patches are created, they will be added to their respective bundle, tested and released on a monthly basis as part of a cumulative bundle patch for each component. This new process should reduce or eliminate existing problems with patch conflicts. One-off Patches One-off patches are bug fixes provided as required for a single bug fix or a collection of bug fixes. They may also be created for customer specific security bug fixes. A one off patch could also be a diagnostic patch that is created to help diagnose or verify a fix or collection of bug fixes. The recommendation is to apply the bundle patch (described below) and not apply one off patches unless recommended by Oracle Support. To understand where theses patches have to be applied, the following image resumes the Oracle Enterprise Manager 12c architecture:
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Both, OMS (Oracle Management Service) and OMAs (Oracle Management Agents) are compounded by its own Framework (core installation) and different plug-ins which can be added or removed as desired (except some default plug-ins). Each module must be patched separately as describe the following table:
Component Framework Plugins
Oracle Management Service Quarterly apply latest PSU released
Monthly apply latest Bundle Patch released
Oracle Management Agent Quarterly apply latest PSU released
Monthly apply latest Bundle Patch released
Note: Other OEM Components such as the Database Repository or Weblogic Server can be patched following the Oracle recommendations. The explanation of these patching strategies is out of the scope of this document. To obtain more information contact to your Oracle ACS TAM requesting information about additional services focused on those modules.
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5. Oracle Enterprise Manager Lifetime Support
Oracle’s Lifetime Support Policy puts you in control of your upgrade strategy. Our flexible support policy stages make it easier for you to plan and budget for Oracle’s exclusive product upgrades. You’ll enjoy continued peace of mind, knowing that we’ll always be there to support your business. When it’s time to upgrade, you’ll have rights to major product releases, so you can benefit from Oracle’s technology leadership and keep pace with the world of business
Premier Support provides a standard five year support policy for Oracle Technology products. You can extend support for an additional three years with Extended Support for specific releases or receive indefinite technical support with Sustaining Support.
Following are the meanings of the stages of support for an Oracle product:
Premier Support (PS): Provides maintenance and support of Enteprise Manager, Oracle Database, Oracle Fusion Middleware, and Oracle Applications for five years from their general availability date.
Extended Support (ES) : Provides an extra three years of support for specific Oracle releases for an additional fee. Customer benefit from the same quality of service received with Premier Support.
Sustaining Support (SS): With Sustaining Support, customers receive technical support including access to online support tools, knowledgebases, pre-existing fixes and assistance from technical support experts indefinitely. However, patches will not be created after extended support has elapsed.
General Availability (GA): This is the date when the product was released.
Release GA Date
Premier Support Ends
Extended Support Ends
Sustaining Support Ends
OEM Cloud Control 12.1 Oct 2011 Oct 2016 Oct 2019 Indefinite
More detailed information can be found in the following link:
http://www.oracle.com/us/support/library/lifetime-support-technology-069183.pdf
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6. Latest Available Releases for the Oracle Management Service
The following table shows the latest OMS version available on your specific OS platform:
Platform Latest Version Release Date
Linux x86 (64-bit) 12.1.0.5 new 15-Jun-2015
Detailed information about all certified platforms and previous releases can be found in MOS Note:
Release Schedule of Current Enterprise Manager Releases and Patch Sets (10g, 11g, 12c) (Doc ID 793512.1)
Findings & Recommendations
Consider installing the latest OMS release available: 12.1.0.5
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7. Latest Available Releases for the Oracle Management Agent
The following table shows the latest OMA versions available for all certified OS platforms:
Platform Lastest Version Release Date
HP-UX Itanium 12.1.0.5 15-Jun-2015
HP-UX PA-RISC (64-bit) 12.1.0.5 15-Jun-2015
Linux x86 12.1.0.5 15-Jun-2015
Linux x86-64 12.1.0.5 15-Jun-2015
Microsoft Windows (x86-64 bit) 12.1.0.5 15-Jun-2015
Microsoft Windows (x86-32 bit) 12.1.0.5 15-Jun-2015
Solaris Operating System (x86 64-bit) 12.1.0.5 15-Jun-2015
z/Linux 12.1.0.5 15-Jun-2015
For each platform you can find detailed information about schedules of earlier releases in MOS Note:
Release Schedule of Current Enterprise Manager Releases and Patch Sets (10g, 11g, 12c) (Doc ID 793512.1)
Findings & Recommendations
Consider upgrading all installed agents to version 12.1.0.5 (OMS upgrade is needed before)
CONFIDENTIAL: Advanced Customer Support
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8. Latest Available Releases for Enterprise Manager Plug-ins
In Enterprise Manager 12c, the idea of managing targets is accomplished by downloading plug-in code and storing it in the software library and then deploying the plug-in code to the OMS and the Agent. Without deploying the plug-in code to the OMS and Agent, Enterprise Manager Cloud Control will not be able to discover, monitor or manage the targets that are associated to the plug-in. This new target architecture allows Oracle to easily update the management features when a new version of the target is released as well as deliver timely bug fixes.
The following table provides the list of latest available Plug-ins for Enterprise Manager 12c Cloud Control:
Plugin Latest Version Release Date
Oracle Database 12.1.0.8 new June 2015
Oracle Fusion Middleware 12.1.0.8 new June 2015
Oracle Exadata 12.1.0.6 June 2014
My Oracle Support 12.1.0.6 June 2014
Oracle Siebel 12.1.0.5 June 2014
Oracle Fusion Applications 12.1.0.6 June 2014
Oracle Virtualization 12.1.0.6 June 2014
Oracle Consolidation Planning and Chargeback
12.1.0.6 June 2014
Oracle Cloud 12.1.0.10 new June 2015
Oracle Big Data 12.1.0.4 June 2014
Oracle Storage Management Framework 12.1.0.6 new June 2015
Oracle Exalogic Elastic Cloud Infrastructure 12.1.0.2 June 2014
Oracle Audit Vault (Terminal Release) 12.1.0.4 June 2013
Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015
Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014
IBM DB2 12.1.0.2 February 2012
Sybase ASE Database 12.1.0.2 February 2012
Microsoft SQL Server 12.1.0.4 June 2014
EMC Celerra Storage 12.1.0.2 February 2012
EMC CLARiiON Array 12.1.0.2 February 2012
EMC Symmetrix Array 12.1.0.2 February 2012
Apache Tomcat 12.1.0.3 June 2014
Microsoft .NET Framework 12.1.0.2 June 2013
Microsoft IIS 12.1.0.2 June 2013
Microsoft Active Directory 12.1.0.1 July 2012
Microsoft Biztalk 12.1.0.1 July 2012
Oracle Virtual Infrastructure 12.1.0.2 new June 2015
Cloud Framework 12.1.0.3 new June 2015
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Oracle Plugins not listed in this document are developed by product (target) specific teams and therefore fall under the Error Correction Support Policies Guidelines of those products. Non-Oracle Plug-ins not listed in this document are created by Oracle Partners and support for those plug-ins is determined by the Oracle Partner who developed the plug-in. Please see the Enterprise Manager Extensibility Exchange for additional information. Note: Some recently released plug-ins could not be available for your OMS version. You can check the complete list of plug-in released for each OMS version in MOS Note:
Release Schedule for Enterprise Manager Cloud Control Plug-ins (Doc ID 1486995.1)
Findings & Recommendations
Consider upgrading all your plug-ins to the latest version to benefit of new functionalities, enhancements, and code fixes.
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9. Patch Set Updated (PSU)
Patch Set Updates (PSUs) are proactive cumulative patches containing recommended bug fixes that are released on a regular and predictable schedule. PSUs are on quarterly schedule, specifically the Tuesday closest to the 17th of January, April, July, and October.
Recommended Patches are provided for the following targets:
Oracle Management Server Home
The following table shows information about latest PSUs released for your OMS version:
12.1.0.3 OMS
Document Description Patch Download
Note 1678633.1
12.1.0.3.3 Enterprise Manager Base Platform Patch Set Update (PSU)
Patch 18604893 (OMS Generic)
Detailed PSU information can be found in the MOS Note:
Oracle Recommended Patches (PSU) for Enterprise Manager Base Platform (All Releases) (Doc ID 822485.1)
Findings & Recommendations
Consider installing latest PSU available for your OEM platform
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10. Recommended Bundle Patches for OEM version 12.1.0.3
With the release of Enterprise Manager Base Platform 12.1.0.3, Oracle has designed a new patch release process for the following components:
o Oracle Management Agent
o Cloud Control Plug-ins (both OMS-side and Agent-side patches for the latest available Plug-in release)
The following tables describe the latest Bundle Patches released during last month. Beginning with EM 12.1.0.3 Bundles are cumulative from month-to-month; the most recent bundle will contain all the patches from previous bundles.
Agent Bundle Patch
Component Latest Available BP Bundle Patch Bug List
Management Agent 12.1.0.3.11 (Nov 30, 2014)
Patch 19930706 Note.1580355.1
Plug-in Bundle Patches
Component Latest Available BP Bundle Patch Bug List
Chargeback and Capacity Planning Plug-in
12.1.0.5.3 (Apr 30, 2014) Patch 18273541 (OMS-Side)
Note: 1613170.1
Cloud Plug-in 12.1.0.7.7 (June 30, 2014) Patch 18872536 (OMS-Side) Note: 1575068.1
Database Plug-in 12.1.0.5.10 (Feb 27, 2015) Patch 20391093 OMS-Side Note.1580350.1
Exadata Plug-in 12.1.0.5.1 (Jan 14, 2014)
Patch 17861041 (OMS-Side)
Patch 17965602 (Agent-Side)
Note: 1613177.1
Fusion Apps Plug-in
12.1.0.5.5 (Apr 30, 2014)
Patch 18449346 (OMS-Side)
Patch 18526052 (Agent-Side-Monitoring)
Note.1583128.1
Fusion Middleware Plug-in
12.1.0.5.6 (May 30, 2014) Patch 18649378 (OMS-Side) Note.1575069.1
MyOracleSupport (MOS) Plug-in
12.1.0.5.6 (Feb 27, 2015) Patch 20391018 OMS-Side Note.1587640.1
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ORACLEHOME Plug-in
12.1.0.3.2 (May 30, 2014) Patch 18449380 (Agent-Side Discovery) Note.1638746.1
SMF Plug-in 12.1.0.3.3 (June 30, 2014) Patch 18887309 (OMS-Side) Note.1664286.1
Siebel Plug-in 12.1.0.4.3 (May 30, 2014) Patch 18649391 (OMS-Side) Note.1638740.1
Virtualization Plug-in
12.1.0.5.2 (Mar 30, 2014)
Patch 17366570 (OMS-Side) Note: 1580353.1
The complete list of 12.1.0.3 Bundle Patches released can be found in MOS Note:
Enterprise Manager (PS2) 12.1.0.3.0 Bundle Patch Master Note (Doc ID 1572022.1)
Findings & Recommendations
Consider installing latest Bundle Patch available for your OEM platform
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11. Released Patches for Enterprise Manager during last month
The following tables list the patches delivered and available during July 2015 for Oracle Enterprise Manager 12c. A total of 33 patches were released during July 2015. Tables are ordered by release in descendant order:
Patch Recommendation GENERIC 12c
Bug Release Platform Subcomponent Subject
21420915 12.1.0.5.0 Generic INSTALL enterprise manager for oms plugins 12.1.0.5.1
21252936 12.1.0.5.0 Generic ECM Post ps3 to ps4 upgrade invalid objects are seen [ ref pid 16793041 ]
21284802 12.1.0.5.0 Generic AGENTNG EM-AGENT Bundle Patch 12.1.0.5.1
20985421 12.1.0.4.4 Generic RELOCATE NOT ABLE TO RELOCATE DOWN DB TARGET
21419903 12.1.0.4.4 Generic LIFECYCLE MERGE REQUEST ON TOP OF EMBP PSU 12.1.0.4.4 FOR BUGS 19792530 20450365
20093530 12.1.0.4.4 Generic CONSOLE Intermittent JBO-27122 error when loading Incident Manager page
20556489 12.1.0.4.3 Generic USER ORA-24381: error(s) in array DML error during bulk insert leading to deadlock
20646540 12.1.0.4.3 Generic SCHEMA Histograms on MGMT_TARGETS can cause performance issue
19586898 12.1.0.4.3 Generic MODEL Row lock contention as top wait event after OMS upgraded to 12.1.0.3
21329569 12.1.0.4.3 Generic LIFECYCLE MERGE REQUEST ON TOP OF EMBP PSU 12.1.0.4.3 FOR BUGS 19792530 20450365
20623344 12.1.0.4.3 Generic CONSOLE MISMATCH BETWEEN IP REPORT & INCIDENT MANAGER SEARCH
21215890 12.1.0.4.3 Generic AGENTPROVISI tracking bug for OMS side patch of bug 21095059
20751948 12.1.0.4.0 Generic SVCDASHBRD Generic service dashboard is not directly accessible from aggregate service
20684766 12.1.0.4.0 Generic SERVICES Becons collections happened even when all services are removed in UI
19400671 12.1.0.4.0 Generic SERVICES getting Ora exception while disabling selenium test.
20870437 12.1.0.4.0 Generic OMS ENTERPRISE MANAGER BASE PLATFORM - OMS 12.1.0.4.4 PSU (GENERIC)
20797228 12.1.0.4.0 Solaris86-64 MONITORING SOLARIS 10 X86-64 'OCE' NETWORK INTERFACES NOT SEEN BY EM 12.1.0.4 AGENT
21415432 12.1.0.4.0 Generic INSTALL enterprise manager for oms plugins 12.1.0.4.14
18079644 12.1.0.4.0 Linux-x86-64 INSTALL PLACE HOLDER BUG FOR AUTO UPDATES
21358443 12.1.0.4.0 Generic CONFIG_STD Add missing event_id to mgmt$csr_current_violation
21181936 12.1.0.4.0 Generic CONFIG_STD Custom rule categories are not reflected in events
21215078 12.1.0.4.0 Generic COMPLIANCEST SECURITY RECOMMENDATIONS FOR ORACLE PRODUCT COMP STD WILL HAVE NULLS FOREVER
18651717 12.1.0.4.0 AIX5L AGENTPATCHIN UDDP - FILEOPERATIONEXCEPTION: UNABLE TO SEEK-PUT FILE DUE TO NMOCATEXCEPTION
21325110 12.1.0.4.0 Generic AGENTNG EM-AGENT Bundle Patch 12.1.0.4.11
21429472 12.1.0.3.3 Generic USER EM12cR3: Number of roles limited to 5000 - causing event processing failures
19458672 12.1.0.3.3 Generic MONITORING High contention from metaver upgrade callback if default metric keys don't exist
20646440 12.1.0.3.0 Generic BACKEND OMS hangs due to deadlock when two Loader threads access Blackout cache
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Patch Recommendation MERGE 12c
Bug Release Platform Subcomponent Subject
21244658 12.1.0.4.0 Generic MTM_REPOS_UI MERGE REQUEST ON TOP OF 12.1.0.4.0 FOR BUGS 18715765 20577174
19521082 12.1.0.2.0 Generic MONITORING MERGE REQUEST ON TOP OF 12.1.0.2.0 FOR BUGS 14560548 16216312
Patch Recommendation PORT 12c
Bug Release Platform Subcomponent Subject
20021966 12.1.0.5.0 Generic COM srggc1,srggc2:javax.net.ssl.SSLException in stack uptake AIX.PPC64 series
18703036 12.1.0.4.0 Solaris-64 MONITORING AGENT 12CR3 NOT COLLECTING NETWORK METRICS ON SOLARIS 10
20703370 12.1.0.3.0 Solaris86-64 MONITORING EM IS ALERTING FREE LOGICAL MEMORY ON SOLARIS IS ALWAYS LOW
20021966 12.1.0.3.0 Generic COM srggc1,srggc2:javax.net.ssl.SSLException in stack uptake AIX.PPC64 series
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12. Opatch Utility Considerations
Important Note
Before apply any patch on your Enterprise Manager System, ensure you are using the correct Opatch
version to avoid execution problems
OPatch is an Oracle supplied utility that allows you to apply patches or rollback interim patches that are not part of a patch set to an Oracle product. This includes any Critical Patch Updates. The program has sub-commands that may take arguments. OPatch is a standard utility that is available on all Oracle Enterprise Manager releases. The utility supports the following features:
Application of interim patches
Rollback of interim patches
Conflict detection between new and previously applied interim patches
Suggested strategies for patch conflict resolution
Reports on installed products and interim patches applied
According My Oracle Support Note 224346.1, the latest OPatch version available is:
11.1.0.12.7 for Enterprise Manager 12c.
For more information regarding the OPatch Utility, please review My Oracle Support: -Note 224346.1 Opatch - Where Can I Find the Latest Version of Opatch? -Note 274526.1 How to download and install opatch (generic platform).
-Downloading the Opatch version from MOS video
-Note 293369.1 OPatch documentation list
Important Note
Beginning with Enterprise Manager 12.1.0.3, Enterprise Manager patching uses the opatchauto command. You can find detailed information of this new method in the following MOS Notes: EM 12c: opatchauto FAQ for Enterprise Manager 12.1.0.3 Cloud Control (Doc ID 1593468.1) EM 12c: How to Apply a System Patch to the Enterprise Manager 12.1.0.3 Cloud Control OMS Oracle Home with opatchauto Using the Patch 16905536 Example (Doc ID 1595580.1)
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13. Oracle Enterprise Manager Licensing Information
Oracle Enterprise Manager Cloud Control 12c is Oracle's single, integrated solution for managing all aspects of the Oracle Cloud and the applications running on it. Cloud Control couples a potent, top-down monitoring approach to delivering the highest quality of service for applications with a cost-effective automated configuration management, provisioning, and administrative solution. This powerful combination provides unequaled management for any size Oracle data center.
Oracle also offers several options, management packs, management plug-ins, and other products that enhance the capabilities of Oracle Enterprise Manager for specific purposes. This chapter describes the separately licensed Oracle Enterprise Manager management packs, management plug-ins, and other products you can purchase to enhance the capabilities of Oracle Enterprise Manager in specific environments. To obtain detailed information about licensing of Oracle Enterprise Manager consult the following chapters and appendix:
o Chapter 2, "Enterprise Database Management" o Chapter 3, "Oracle Middleware Enterprise Management" o Chapter 4, "Identity Management Enterprise Management" o Chapter 5, "Other Infrastructure Management" o Chapter 6, "Application Performance and Regression Testing" o Chapter 7, "End User Monitoring" o Chapter 8, "Packaged Application Management" o Chapter 9, "Cloud Management" o Chapter 10, "Base Enterprise Manager Functionality" o Appendix A, "Third-Party Licenses" o Appendix B, "Third-Party Licenses for Oracle Enterprise Manager Ops Center" o Appendix C, "Oracle Licenses for Oracle Enterprise Manager Ops Center"
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Oracle Corporation World Headquarters 500 Oracle Parkway Redwood Shores, CA 94065 U.S.A. Worldwide Inquiries: Phone: +1.650.506.7000 Fax: +1.650.506.7200 oracle.com Copyright © 2013, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. 0408
