Julian Smith - Achievements summary

Julian C.L. SmithTel: +44 7773 121485 Email: [email protected]

Achievement Summary

Programme Delivery

Directed and delivered international, multi-site, software and hardware programmes, driving large-scale IT and business transformation to cost, quality and time.

Delivered up to 100% improvement in expected business continuity while dramatically improving disaster recovery, reliability and up-time by directing a multi-site programme to relocate the Oracle E-Business development infrastructure from Redwood Shores, California to a new data centre in Texas.

Directed, negotiated and delivered programmes to replace telephone systems at multiple sites with Avaya VOIP technology, providing enhanced connectivity and cost savings.

Improved systems administrator productivity by up to 50% and facilitated group project collaboration by developing and managing multiple automations and applications to monitor divisional PCs and enable ‘self-healing’ or timely intervention.

Drove a 400% improvement in developer productivity and a 90% reduction in license costs by migrating the 5000+ Oracle E-Business developers from Solaris to Linux and WinTel.

Leadership

Led multi-disciplined and complex teams of 100+ people across multiple sites and geographies, improving integration, reducing cost and meeting business requirements.

Managed various teams across the UK, US and Europe, for two strategic business units and exercised considerable influence over shared-service teams and outsourced providers.

Drove IT software development, infrastructure support and automation for the E-Business (ERP) division with a direct global staff of over 75 people, reporting to the VP of Development Infrastructure.

Generated and delivered IT strategy in close alignment with business needs and enterprise IT directions using a structured framework.

Successfully led the development of new functionality within The Oracle Enterprise Manager (OEM)software by developing an integration providing seamless management of the database patching tools and the Applications environment tools.

Service Delivery

Improved and stabilised IT service levels from 80% on time delivery (OTD) to above 95% across the business unit by applying Lean techniques to optimise and transform processes.

Successfully engaged with senior business stakeholders, enterprise leaders and internal customers, as well as external providers to communicate and shape IT service delivery.

Negotiated, managed and optimised contractors, suppliers, vendor contracts and service level agreements ensuring best of breed and cost effective solutions for the business and aligning multiple service providers to deliver an integrated IT service.

Responsible for 24/7 helpdesk support and transition to a ‘follow-the-sun’ support model.

Supported 5000+ internal customers on 2,000+ WinTel, Linux and Unix servers; 13,000+ PCs, and petabytes of disk.


Directed development teams delivering administration automation, software utilities and applications to support Oracle’s SaaS and IaaS solutions.


Transformation

Drove the integration and alignment of disparate global IT teams to create a cohesive and standardised group operating as ‘one team’.

Reduced server footprint by 50% and applications by 25%, realising savings of $500K through a rationalisation and standardisation programme, resulting in less complexity, greater consistency and improved Disaster Recovery.

Drove the transition to an outsourced infrastructure provider across UK, France and Italy, managing disruption risk, IT productivity and SAP deployment schedule delivery.

Oversaw the successful migration of multiple legacy ERP systems to a single-instance of SAP.

Financial Expertise

Produced, controlled and optimised IT operating and capital budgets (in excess of £15 Million) ensuring alignment of business, enterprise and IT requirements and underpinning business growth.

Achieved IT OPEX savings in excess of £4 Million over 5 years on a budget of $16 Million.

Reduced IT spend by $600K, whilst simultaneously facilitating growth at 3 sites.

Created a new budget forecasting utility providing visibility into the next six quarters and automated thedivisional budget process for PCs, servers and software which achieved savings of circa $2 Million perannum.

Software Development and Infrastructure

Reduced manual interventions, increased consistency, and improved the server effort-to-deploy at least 500% by developing and overseeing a division-critical "diskless" infrastructure called DRA (Dynamic Resource Allocation).

Saved 10 ‘person-years’ each product release and generated 45,000 monthly Oracle site hits monthly by directing and building a revolutionary web-based Electronic Technical Reference Manual (known as ETRM) from concept to delivery that replaced the traditional paper manual.

Delivered a consistent user experience and reduced the required support time by creating, imaging, andmanaging the desktop and laptop hardware and environments for the Valhalla facility.

Reduced the porting overhead and enhanced sys admin understanding by rolling out and supportingmulti-platform build processes for Oracle Process Manufacturing (OPM) products.

Integrated legacy Datalogix processes and systems into Oracle equivalents.

Migrated the Oracle Process Manufacturing products source code from an obsolete legacy system to IBM's ClearCase product during a nine-month project.

Led the integration of the legacy Datalogix systems and code into Oracle mainstream systems.

Rewrote the GEMMS 'make' to properly handle the large number of Pro*C processes in the build.

Led the team to port the Oracle GEMMS UI and server side from Unix to WIN32.


Designed and prototyped better environment management tools and processes to cope with the special build requirements, including dynamically linked Windows libraries and processes to pre-compile the thousands of interdependent Pro*C files.

Improved the Windows development experience at Datalogix by changing the Development Services group's mindset and upgrading from a Unix-hosted LAN to a PC-based LAN.

Documents

Julian Smith - Achievements summary