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Julian Martin Director of Channel Development, UK and Ireland. Who is SurfControl ?. A dedicated manufacturer of Web & e-mail Internet Filtering software. Ranked # 1 global market leader in the Employee Internet Management (EIM) sector * IDC Report. The Filtering Company. - PowerPoint PPT Presentation
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Julian Martin Director of Channel Development, UK and Ireland
Who is SurfControl??
A dedicated manufacturer ofWeb & e-mail Internet Filtering
software
Ranked # 1 global market leader in the
Employee Internet Management (EIM) sector
*IDC Report
The Filtering Company
• A worldwide 24 hour operation
• Over 450 people in 8 offices
“All Internet content you send, read or receive
carries a risk”
What is Internet Filtering?
Internet Filtering is a method of using
technology to help you implement a safe and
manageable Internet ‘Acceptable Use Policy’
in order to protect against inappropriate
content and cases of misuse and/or abuse
Why do you need Internet Filtering?
Can you tell the difference between
an Internet business user and
an Internet ABUSER?
Filtering
It’s not just aboutPORNOGRAPHY!!!
It’s about Understanding
and Managing the Risks of
Internet Content
Also it’s NOT just
about Viruses and Disclaimers
‘Infamous’ Content EventsBritannia Building Society take disciplinary actionagainst 9 staff for ‘amusing’ e-mailC&W 6 staff fired for gross misconduct by e-mail3 Ford workers suspended over allegations of porn ringOrange dismiss staff for ‘inappropriate use’Norwich Union fined £450,000 e-mail defamationCisco e-mail all employees final resultsBritish Gas £101,000 settlement Chevron settled $2.2M to an employee for “Why Beer is Better than Women”
Why do you need Filtering software?
29% of professionals know someone that theircurrent employer has punished or reprimanded for sending inappropriate e-mails
‘Behaviour in the workplace survey’, Vault, July 2001
Why do you need Filtering software?
2 out of 3 UK organisations have had a virus attack via email even though 95% haveAnti Virus software installed
A Vanson Bourne report for Interliant, 2001
UK’s only e-mail survey in the Workplace
National Findings:
• 53% of employees behave “e-morally“
• 38% of workers user email as political tool
• Almost 30% admit to sending offensive e-mails
- London & Manchester worst offenders
Impacts of Non-relevantWeb & e-mail usage
Cost of non-business Surfing
Hourly Employee Cost (inc. overheads) £25
Average daily non-business browsing 1 hour
No of Employees1000
Daily Cost £25,000Weekly Cost£125,000Annual Cost£6,000,000
Network Costs
““If the infrastructure If the infrastructure becomes overloaded the becomes overloaded the business slows and then business slows and then stops”stops”
Available Solutions:Available Solutions:
££ Increase InfrastructureIncrease Infrastructure
££ Reduce non-business Reduce non-business traffictraffic
Network Costs
A 5Mb attachment of a Joke
screensaver consumes the
same bandwidth as 160 plain text e-mails
Legal/ReputationSexual Harassment
‘Their Views are the Company’s Views’
Security Threats
• External threat - solution: perimeter firewall
• Internal Threat - accounts for 70% of risk
It’s about reducing vulnerability
SurfControl provides the FULL SOLUTION!
Web OR E-mail Filtering is only Half the Solution!
Worldwide Web and E-mail filtering market -Source: IDC, 2002
Tota
l Solu
tion
Policy Based Control
“Simple Rules Engine which gives the power to define
who can do what, when and how”
“Simple Rules Engine which gives the power to define
who can do what, when and how”
Specify access by - Time surfed or- Data amount
Multiple Deny Pages
Link each rule to related place in the company’s
online AUP
Real-time Monitor
• Immediately see who’s surfing where
• Colour-coded categories for easy ID
Extensive Reporting
Reporting• 60+ reports, easily customised• Scheduled, on-demand, via Web or PC access• Output formats: e-mail, Word, Excel, PDF,
printer
SurfControl Web Filter
5.5 million sites 900 million pages
40 categories 130 subcategories 65 languages (200
countries) 35,000 new sites added per week
Web Filter - PlatformsMicrosoft NT/2000 (Sniffer)unique to SurfControl
Microsoft Proxy
Microsoft ISA
Checkpoint Firewall 1
Novell BorderManager 3.7
VS for Solaris/Linux
UNIX
Disassembled and Scanned for Virus and Phrases
• Files are decompressed
• Default Scanning is for Text and Virus
• Additional specialised scanning can be added
The message is Checked against all Enabled Rules
E-mail Is Deposited into ‘Send’ Queue
AllowDelay
Add a Footer or Reply to Sender
Isolate
Delete
How e-mail is processed
Easy-to-use Rules Administrator.
Customer can create and implement own rules.
Customer can set and reset rule criteria.
Rules can be applied to groups or individuals.
Policy Administration
Anti-Spam Agent
Recognises tell-tale signatures of spam.
Discard or Quarantine suspected spam.
100% accuracy and efficiency.
Deals with spam before users have to.