JTO Duties

7/21/2019 JTO Duties

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BHARAT SANCHAR NIGAM LIMITED

JTO BASIC COURSE

GENERAL ADMINISTRATION

(PART – II)

H.2

MANAGEMENT OF STAFF AND ESTABLISMENT,

FILE KEEPING & OFFICE PROCEDURES

Page no. 1 of 90



Page no. 2 of 90



INDEX

Page no. 3 of 90

Chapter NoName Page No

1 Junior Teleom O!!ier "#

$ %utie& o! The Su'orinate Sta!! 1"

*aintenane O! Attenane Regi&ter 1+

, %ut- Chart& An Routine Te&ting Sheule 1.

# Sta!! Return& $1

/ O0ertime Alloane Rule& $

2 T3A3 Bill& $/+ Sta!! Amenitie& $

. 4ea0e Rule& ,1

1" Con!iential Report ##

11 O!!ie Proeure& 21



Page no. 4 of 90



MANAGEMENT OF STAFF & ESTABLISHMENT, FILE KEEPING

AND OFFICE PROCEDURES

LESSON PLAN: TOTAL 8 HRS

L1. JUNIOR TELECOM OFFICER -3 !"#

TO SPECIFY THE DUTIES AND RESPONSIBILITIES OF JUNIOR

TELECOM OFFICER

HOW TO DEAL WITH PEOPLE IN WORK STATION

EXPLAIN THE ROLE OF JTO AS A HELPER

L2. DUTIES OF SUBORDINATE STAFF $3 !"#

TO SPECIFY THE JOB OF SUBORDINATE STAFF

L3. MAINTENANCE OF ATTENDANCE REGISTER $3 !"#

TO MAINTAIN THE ATTENDANCE REGISTER OF STAFF

L%. DUT CHARTS AND ROUTINE TESTING SCHEDULES $3 !"#

TO PREPARE THE DUTY CHART

TO PREPARE THE SCHEDULES OF ROUTINE TESTING FOR THE

EQUIPMENTS

L'. STAFF RETURNS $3 !"#

TO LIST THE PERIODICAL RETURNS PERTAINING TO THE STAFF AND

THEIR FREQUENCIES

EXPLAIN REASONS FOR SENDING THE PERIODICAL RETURNS

TO PREPARE ABSENTEE STATEMENTS

Page no. 5 of 90



L(. O)ERTIME ALLO*ANCE RATES $3 !"#

TO STATE CONDITIONS UNDER WHICH OTA IS ALLOWED

TO ENUMERATE THE CONDITIONS UNDER WHICH OTA IS ALLOWED

TO ENUMERATE THE CADRES ENTITLED FOR OT AND PREPARATION

OF DUTY CHART FOR OT

TO PREPARE JUSTIFICATION FOR OT

TO FILL UP THE OT BILLS

L+. TA BILLS $3 !"#

TO CHECK THE TA BILLS

L8. STAFF AMENITIES $( !"#

TO DESCRIBE WHAT ACTIONS TO BE TAKEN TO PROVIDE THE

REQUIRED AMENITIES

TO DESCRIBE HOW TO MAINTAIN THE STAFF AMENITIES

L. LEA)E RULES $( !"#

TO STATE THE LEAVE RULES

TO TAKE SUITABLE ACTION ON LEAVE APPLICATION FROM THE

SUBORDINATE STAFF

TO DESCRIBE THE DIFFERENT TYPES OF ELIGIBLE LEAVE

L1. CONFIDENTIAL REPORT $3 !"# TO DESCRIBE THE RULES REGARDING WRITING OF CRs

L11. FILE KEEPING AND OFFICE PROCEDURES $12 !"#

TO DESCRIBE THE EXISTING OFFICE PROCEDURE

TO DESCRIBE THE DIFFERENT TYPES OF FILE KEEPING

Page no. 6 of 90



CHAPTER 1

JUNIOR TLELECOM OFFICER

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Page no. 7 of 90



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Page no. 9 of 90



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CHAPTER 2

DUTIES OF THE SUBORDINATE STAFF

2.1 I#5/<75"#

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#!+h)&+a' su(!$&so$s/:; PIsAEAsWOsa)- TAs

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Th!$! 2&'' .! s#$!a*s &) 2h&+h #h! TTAs 2ou'- .! #$a&)!- )a*!'%

:?; TTAs :S2&#+h&)"; :; TTAs :T$a)s*&ss&o);

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2.2.1 TTA >S9"57"#;?

Page no. 12 of 90



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!1u&(*!)#s0 (u*(s0 !)"&)! a'#!$)a#o$s0 !'!+#$&+a' &)s#a''a#&o)s0 ,a)s0-!s!$# +oo'!$s !#+/

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; Ta3&)" #$a,,&+ $!a-&)"s0 ($!(a$a#&o) o, ,au'# s#a#&s#&+s0 ,au'# a)a'%s&s a)-

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2.2.2 TTA >T/6#!""#?

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Page no. 13 of 90



:&6; P!$,o$* &)5+ha$"! -u#&!s 2h!) $!1u&$!-

2.3 DUTIES OF SENIOR TOAS

?/ Ca-$! o, S$/ TOA has .!!) +$!a#!- as a $!su'# o, #h! +a-$! $!s#$u+#u$&)"s+h!*! &)#$o-u+!- &) #h! D!(a$#*!)# &) O+#o.!$ ?@ &-! M!*o No/ =5>= 9 TE/II -a#!- ?/?@/?@/

/ Th! S$/ TOA 2ou'- .! ($!-o*&)a)#'% u#&'&4!- ,o$ ha)-'&)" +o*(u#!$&4!- 7o.s/ Co$$!s(o)-&)" #o #h! TOAs #h!$! 2&'' .! > s#$!a*s &) #h! S$/ TOA+a-$! as "&!) .!'o28

:&; S$/ TOA :Pho)!s;:&&; S$/ TOA :G!)!$a';

:&&&; S$/ TOA :T!'!"$a(h%;:&;S$/ TOA :T!'!"$a(h% G!)!$a';

/ Th! -u#&!s o, #h! a.o! +a-$!s #o .! (!$,o$*!- u)-!$ #h! o!$a''"u&-a)+! o, J/T/O SDEs a$! '&s#!- .!'o28

2.3.1 S/. TOA >P#0?

?/ O(!$a#&o) o, +o*(u#!$&4!- D&$!+#o$%5E)1u&$%0 +o*(u#!$&4!- T$u)3Boo3&)"0 -a#a ($o+!ss&)"0 ,au'# +o)#$o' (os&#&o)s a)- CTMX (os&#&o)s &)#h! #$u)3 a)- 'o+a' !6+ha)"! )!#2o$3/

/ O(!$a#&o) o, +o*(u#!$&4!- 3!%.oa$- a)- asso+&a#!- VDU// Ma&)#!)a)+! o, +o*(u#!$&4!- +a.'! $!+o$-s0 -&$!+#o$% !)1u&$% 0 +us#o*!$ $!+o$-s !#+/

>/ O(!$a#&o) o, 'o+a'0 #$u)30 s(!+&a' s!$&+!s0 &)#!$)a#&o)a' #$u)30 #!s#0 ,au'#+o)#$o' (os&#&o)s !#+/ Co),&$*&)" #o s#a)-a$- o(!$a#&)" ($o+!-u$!s a)-*a&)#a&) (os&#&o) 'o".oo3/

</ S(!a3 2&#h ,'u!)+% &) H&)-&0 E)"'&sh a)- o)! $!"&o)a' 'a)"ua"! a)- s(!a32&#h u#*os# +ou$#!s% #o #h! +us#o*!$s a)- ($o&-! a'' (oss&.'! ass&s#a)+!#o #h! sa#&s,a+#&o) o, +us#o*!$s/

/ R!+o$-&)" +us#o*!$ +o*('a&)#s a)- #!s#&)" o, +us#o*!$ '&)!s0 -&$!+#&)"*a&)#!)a)+! s#a,, ,o$ $!+#&,&+a#&o) o, ,au'#s a)- o.#a&)&)" +'!a$a)+! ,$o*+us#o*!$s/

=/ A##!)-&)" #o 'o+a' #!'!(ho)! -&$!+#o$% !)1u&$%0 ass&s#a)+! a)- #&*! s!$&+!!#+/

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/ R!a-&)" su.s0 *!#!$s0 +o*(u#!$&4!- .&'' $!"&s#!$s a)- ($!(a$&)")!+!ssa$% $!+o$-s/

?@/Ca$$%ou# a)% o#h!$ -u#&!s ass&")!- .% su(!$&o$ o,,&+!$s/

2.3.2 S/. TOA >G0#0/64?:

Page no. 14 of 90



?; Ha)-'! a'' +o*(u#!$&4!- 7o.s &) #h! o,,&+! &)+'u-&)" 2o$3 ($o+!ss&)"0s!)-&)" a)- $!+!&&)" !'!+#$o)&+ *a&'0 ($!(a$a#&o) o, (a% $o''0 a)- TRA2o$3/

; R!+!&! -a30 $!"&s#!$ &)+o*&)" a)- ou#"o&)" '!##!$s a)- (a(!$s0 -&s#$&.u#!

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2o$3/; Ass&s# T!'!+o* ass&s#a)# J/T/O SDE &) ($!(a$a#&o) o, -!#a&'!-($o7!+#

!s#&*a#!s/; A)% o#h!$ -u#&!s ass&")!- .% su(!$&o$ o,,&+!$s/

2.3.3 S/. TOA >T040;/6@?

?/ O(!$a#&o) o, +o*(u#!$ 2o$- ($o+!sso$s o) +o*(u#!$&4!- ,u)+#&o)s &)a #!'!"$a(h o,,&+!/

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#!'!6 *a+h&)!s/ >/ V!$&,&+a#&o) o, +ha))!' #!'!"$a(h +&$+u&#s ,o$ sa#&s,a+#o$% o(!$a#&o)s/

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/ P!$,o$* +'!$&+a' ,u)+#&o)s *a&)#a&) 'o".oo3s !#+/ ?@/ P!$,o$* #!'!"$a(h ,u)+#&o)s &) #!'!+o* +!)#!$s/ ??/ A)% o#h!$ -u#&!s ass&")!- .% su(!$&o$ o,,&+!$s/

2.3.% S/. TOA >T040;/6@ G0#0/64?:

?/ O(!$a#&o)s o, +o*(u#!$s 2o$- ($o+!sso$s &) #!'!"$a(h o,,&+!s&)+'u-&)" #!'!+o* +!)#!$s/

/ A++!(#&)" a)- .oo3&)" o, #!'!"$a*s $!a'&4&)" -u! +ha$"!s ,$o*(u.'&+ a# #h! (u.'&+ +ou)#!$s/

/ Boo3&)" o, #$u)3 &)#!$)a#&o)a' 'o+a' +a''s a)- &ssu! o, $!+!&(#s #o#h! (u.'&+/

>/ Gu&-&)" a)- ass&s#&)" (u.'&+ &) !6(!-&#&)" +a''s/

Page no. 15 of 90



</ Boo3&)" o, (ho)o"$a*s o) (ho)! ($!(a$&)" a)- (ass&)" o) #h!*!ssa"! #o #h! I/R/ ,o$ #$a)s*&ss&o)/

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$!"&s#!$s/

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#!'!"$a*s0 s(!a3&)" 2&#h u#*os# +ou$#!s% #o #h! (u.'&+ a)- ($o&-!a'' (oss&.'! ass&s#a)+! #o #h! (u.'&+/

?@/So$#&)" o, -a30 !)#!$&)" &) $!+!&(# a)- -&s(a#+h $!"&s#!$0 *a&)#a&)&)",&'!s a)- $!"&s#!$s0 ($o+!ss a)- -&s(osa' o, +as!s $!'a#&)" #o!s#a.'&sh*!)# s#a,,0 a++ou)#s0 s#a#&o)!$%0 a)- o#h!$ "!)!$a' +as!s0($!(a$! s#a#!*!)#s a)- $!#u$)s/

??/ T%(&)" o, '!##!$s+o*(a$a#&! s#a#!*!)#s !#+/ &)+'u-&)" us! o, 2o$-($o+!sso$s/

A)% o#h!$ -u#&!s ass&")!- .% su(!$&o$ o,,&+!$s/

2.% D5"0 #0 !076#"7:

Ca-$! o, (ho)! *!+ha)&+s has .!!) +$!a#!- as a $!su'# o, #h! +a-$!$!s#$u+#u$&)" s+h!*! &) #h! D!(a$#*!)# &) O+#o.!$ ?@ &-! M!*o No/ =5>=5TE/II DT/ ?/?@/@/ Th! (ho)! *!+ha)&+s 2ou'- !!)#ua''% $!('a+! #h! ,o''o2&)"+a-$!8

:&; L&)!*a):&&; SIsLIs

:&&&; W&$!*!) &)+'u-&)" #hos! ('a+!- &) OTBP BCR s+a'!/:&; Ca.'! s('&+!$s &)+'u-&)" #hos! ('a+!- &) OTBP BCR s+a'!/

Wh!$!as (ho)! *!+ha)&+s 2ou'- ($!-o*&)a)#'% 2o$3 &) #h!)!2 #!+h)o'o"% a$!as0 #h!% 2ou'- a'so .! $!1u&$!- #o (!$,o$* #h!-u#&!s 2h&+h a$! .!&)" ($!s!)#'% (!$,o$*!- .% #h! a.o! +a-$!s 2ho2&'' s&)+! .! (has!- ou# &) -u! +ou$s! o, #&*!/

Th! -u#&!s o, #h! (ho)! *!+ha)&+s #o .! (!$,o$*!- u)-!$ o!$ a''"u&-a)+! o, TTAs J/T/O a$! "&!) .!'o28

2.%.1 O0/06< L"#0:

?/ G!)!$a'8 P$!(a$! -&a"$a*s0 s#o$! '&s#s0 *a&)#a&) *us#!$ $o''0 3!!($!+o$-s0 -&a$&!s0 +'&*. (o'!s 2&#hou# h!'( o, a)% a(('&a)+!

/ Co)s#$u+#&o)8 Ass!*.'! a)- !$!+# (o'!s0 s#a%s0 .$a+3!#s0 s#$u#s !#+/!$!+#&o)0 '!!'&)" a)- 7o&)#&)" o, 2&$!s a)- asso+&a#!- '&)! +o)s#$u+#&o)2o$30 'a% +a.'!s 2&#h +o)s#$u+#&o) (a$#&!s/

Page no. 16 of 90



/ Ma&)#!)a)+!8 Pa#$o''&)" '&)!s0 "&&)" #!s#s ,o$ 'o+a'&4a#&o) o, ,au'#s0$!+#&,&+a#&o) o, ,au'#s0 a##!)-&)" #o su.s+$&.!$s 'oo(s 2&#h *a&)#!)a)+!(a$#&!s/

2.%.2 E"!0#5:

?/ G!)!$a'8 R!(a&$ ,au'#% +o$-s0 ,&##&)" a)- $!('a+&)" ($o#!+#&! -!&+!s&)+'u-&)" GD #u.!s0 &)s#a''a#&o) a)- *a&)#!)a)+! o, ($&*a$% a)-s!+o)-a$% .a##!$&!s a)- (o2!$ ('a)#s0 #!s#&)" &)s#$u*!)#s0 ,&$! ,&"h#&)"!1u&(*!)#s/

/ W&$&)"8 F&##&)" a)- 2&$&)" &) su.s+$&.!$ o,,&+!s0 (a%&)" ,a))&)"0 'a+&)"0#a""&)"0 #!$*&)a#&o) a)- so'-!$&)"2$a((&)"IDC #!$*&)a#&o) o, s2&#+h.oa$- +a.'!s a)- 7u*(!$&)" a# MDF0 IDF0 TDF a)- +a.&)!#s0 (&''a$s a)-

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/ Fau'# R!+#&,&+a#&o)8 Fau'# &) *a)ua' s2&#+h.oa$-s0 $u$a' !6+ha)"!&)+'u-&)" !'!+#$o)&+ !6+ha)"!0 ,au'#s &) #!'!(ho)! &)s#$u*!)#s &)+'u-&)"('a) &)s#$u*!)#s0 Mo$s! s!#s a)- asso+&a#!- !1u&(*!)#s &) #!'!"$a(ho,,&+!s/

2.%.3 C640 */=:

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/ Ma&)#!)a)+! a)- +o)s#$u+#&o)8 T!s#&)" o, +a.'!s0 'a%&)" a)- 7o&)#&)" u)-!$"$ou)- +a.'!s o, a'' #%(!s0 *a3&)" #h$ou"h0 .$a)+h0!$#&+a' a)- #&( 7o&)#s0 #!$*&)a#&o) o, UG +a.'!s0 s2&#+h .oa$-+a.'!s o) MDF0 DP a)- +a.&)!#s0 &)s#a''a#&o) a)- ,&##&)" o, 'oa-&)"+o&'s0 #!s#&)"0 'o+a'&4a#&o) a)- $!+#&,&+a#&o) o, +a.'! ,au'#s0 $!#$&!a'o, ,au'#% (a&$s0 us! o, #!s# &)s#$u*!)#s0 &)+'u-&)" (u's! !+ho #!s#!$0

7o&)#&)" o, o(#&+ ,&.!$+oa6&a' +a.'!s0 .u&'-&)" o, (a&$s .%$!a$$a)"!*!)# &) +a.&)!#s(&''a$s/

/ M&s+!''a)!ous8 Ass&s#&)" TTA0 J/T/O a)- o#h!$ su(!$&o$s &)*a&)#!)a)+!0 +o)s#$u+#&o) a)- &)s#a''a#&o) o, s2&#+h&)" a)-#$a)s*&ss&o) !1u&(*!)#s

>/ A)% o#h!$ -u#&!s ass&")!- .% s!)&o$s/

2.'. D5"0 R0;46/ M6</

Th! -u#&!s o, $!"u'a$ *a4-oo$s has .!!) ($!s+$&.!- as "&!) .!'o28

2.'.1. I# I#50/#64 M6"#50#6#70

Page no. 17 of 90



:&; To +'!a) a)- (o'&sh ,'oo$0 -oo$s 02&)-o2s !#+/ o, !1u&(*!)#s$oo*/

:&&; To +'!a) ,$o* ou#s&-! #h! !1u&(*!)#s0 (o2!$ $oo*0 .a##!$% $oo*0a&$5+o)-&#&o)&)" ('a)#0 *!#!$ $oo* a)- ,u$)&#u$!/

:&&&; To ass&s# #h! TTAs 2&$!*!)/:&; To +a$$% ou# a)% o#h!$ u)s3&''!- 7o. "&!)2.'.2. I# E50/#64 M6"#50#6#70

:&; To ass&s# '&)!*!)su.5&)s(!+#o$s &) a##!)-&)" #o ,au'#s a)- &)($!!)#&! *a&)#!)a)+! o, ou#-oo$ ('a)# &)+'u-&)" &)#!$)a' a)-!6#!$)a' D/Ps0 *a&)#!)a)+! o, PAXs0 PBXs a)- PAB6/

:&&; To ass&s# #h! +a.'! s('&+!$s &) +as! o, +a.'! .$!a3 -o2)s0 +a.'!,au'#s a)- ($!!)#&! *a&)#!)a)+! o, +a.'!s/

:&&&; To +a$$% ou# o#h!$ u)5s3&''!- 7o. "&!) #o #h!*/

2.'.3 I# S-D"""#64 S5/0 D05

>"? To ass&s# #h! s#o$!s '&)!*!)/

2.'.%. I# 5040#0 /06"/ 70#50/

>"? To ass&s# #h! #!+h)&+a' s#a,, &) #h!&$ "!)!$a' 2o$3/

2.(. D5"0 C6/056=0/Th! -u#&!s o, +a$!#a3!$s a$! "&!) .!'o28

2.(.1. O"70 "4<"#;, /#"5/0, "5/0 6#< "55"#;

?/ A$$a)"! o(!)&)" a)- +'os&)" o, o,,&+!0 &)+'u-&)" o) ho'&-a%s a)- o#h!$ o++as&o)s -u$&)" +'os!- hou$s0 2h!) $!1u&$!-/

/ Su(!$&s! +'!a)'&)!ss o, #h! .u&'-&)".u&'-&)"s &)+'u-&)" +a)#!!)s0 +'u.s0T&,,&) $oo*s0 +%+'! a)- +a$ sh!-s0 a(($oa+h $oa-s0 !$a)-ahs0 ($!*&s!sa)- 'a2)s a)- "a$-!)s a##a+h!- #o #h! .u&'-&)"0 -us#&)" o, a$#&+'!s o, ,u$)&#u$!0 ,&##&)"s0 -oo$s a)- 2&)-o2s a)- 2ash&)" a)- (o'&sh&)" o, ,'oo$s/

/ A$$a)"! (!$&o-&+a' 2ash&)" o, #a.'! +'o#h!s0 #o2!'s0 +u$#a&)s !#+/>/ B$&)" #o )o#&+! o, #h! o,,&+! su(!$&)#!)-!)# &) +as! o, .$!a3a"! o, "'ass

(a)!s0 ,u$)&#u$!0 !#+/ a)- 'oss o, a)% &#!*s o, ,u$)&#u$! o$ ,&##&)"s/</ R!(o$# #o o,,&+! su(!$&)#!)-!)# +as!s 2h!$! (!##% $!(a&$s #o .u&'-&)" a)-

,&##&)"s a$! $!1u&$!- a)- ha! #h!* -o)! o) #h! s(o# a,#!$ o.#a&)&)"+o)+u$$!)+! o, #h! +o*(!#!)# au#ho$&#%/

/ R!(o$# a)- ha)- o!$ #o o,,&+! su(!$&)#!)-!)# a)% ($o(!$#% ,ou)-u)+'a&*!- &) #h! o,,&+!/

=/ I) +as! o, T$a&)&)" C!)#!$s a'so #o:&; Ma&)#a&) #h! hos#!'s0 &)s(!+#&o) 1ua$#!$s0 $!s&-!)#&a' 1ua$#!$s0

3&#+h!)s0 -&)&)" $oo*s0 +'ass$oo*s0 a)- 'a.o$a#o$&!s/

Page no. 18 of 90



:&&; Ch!+3 #ha# a##!)-a)#s -o #h!&$ -u#&!s ($o(!$'% a)- !)su$! a )!a#a)- +'!a) a((!a$a)+!/

:&&&; Ch!+3 #ha# +oa' &s ($o(!$'% s#o$!- &) +oa' .o6 ($o&-!- ,o$ #h!(u$(os! a)- #ha# a'' +oo3&)" &s -o)! o) +ha$+oa' a)- +oa'/

2.(.2 S6#"565"#, 5 6#< 74< 90650/ 6//6#;0!0#5, "/0 ";5"#;,F"/5 6"< 057

?/ Ch!+3 #ha# sa)&#a$% ,&##&)"s a$! &) a #&(5#o( +o)-&#&o)// E)su$! #ha# 'a.o$a#o$&!s0 .a#h$oo*s0 2a#!$5#a(s a)- -$a&) a$! 3!(# +'!a)

.% #h! s2!!(!$s// Ch!+3 #ha# a'' 2ash .as&)s a)- 'oo3&)" "'ass!s &) #h! .a#h$oo*s a$! 3!(#

)!a# a)- +'!a)

>/ A$$a)"! #o s($a% -&s&),!+#a)#s a# (!$&o-&+a' &)#!$a'</ Su(!$&s! a$$a)"!*!)#s ,o$ 2a#!$ su(('%0 !'!+#$&+&#%0 ,a)s0 !'!+#$&+ .u'.s02a#!$ (u*(s a)- o#h!$ !'!+#$&+ a)- 2a#!$ ,&##&)"s a)- +h!+3 #ha# #h!% a$!3!(# &) 2o$3&)" o$-!$/

/ Ch!+3 #ha# ,a)s0 $oo*5h!a#!$s a)- '&"h#s a$! (u# o,, a)- 2a#!$ #a(s +'os!-.!,o$! #h! $oo*s a$! 'o+3!- a)- o,,&+!s +'os!-/

=/ A$$a)"! ho# a)- +o'- 2a#!$// E)su$! ($!+au#&o)a$% *!asu$!s a"a&)s# ,&$! a)- +h!+3 #ha# ,&$! ,&"h#&)"

!1u&(*!)#s a)- a(('&a)+!s a$! 3!(# &) 2o$3&)" o$-!$ a)- #ha# ,&$s# a&- .o6&s aa&'a.'!/

/ B$&)" #o #h! )o#&+! o, h&"h!$ au#ho$&#&!s a)- a'so o, Sa)&#a$% I)s(!+#o$0

C/P/W/D/ T!'!+o* C&&' W&)" a)% s!$&ous -!,!+#0 2h&+h *a% u(s!# #h!*!+ha)&+a' 2o$3&)" o, #h! ,'ush s%s#!*/?@/B$&)" #o #h! )o#&+! o, h&"h!$ au#ho$&#&!s a# o)+! a)% -!,!+# $!"a$-&)" 2a#!$

+o))!+#&o) o$ s#o((a"! o, 2a#!$ su(('%/??/ A$$a)"! a##!)-&)" -!,!+#s o, *&)o$ )a#u$! a#o)+! .% +o)#a+#&)" ($o(!$

au#ho$&#&!s/

2.(.3. S0/""# 0/ C46 I) "7"64:I; Su(!$&s! 2o$3 o, C'ass IV s#a,, "!)!$a''%>""? Ch!+3 #h!&$ a##!)-a)+! a)- *a3! a$$a)"!*!)#s o, #h!&$ -u#&!s

&)+'u-&)" #hos! ,o$ a.s!)#!!s a'o)" 2&#h #h! o,,&+! su(!$&)#!)-!)#/:&&&; Su(!$&s! 2o$3 o, 2ash!$s0 sa,a&2a'as0 *a'&s0 +ho23&-a$s02a#!$*a) a)- (a$#5#&*! s#a,,0 +h!+3&)" #h!&$ a##!)-a)+!0 *a3&)"su.s#&#u#! a$$a)"!*!)#s ,o$ a.s!)#!!s0 u)-!$ o$-!$ o, o,,&+!su(!$&)#!)-!)#/

2.(.%. M"70446#0

/>/ E)su$! #ha# +'o+3s 3!!( +o$$!+# #&*! a)- a$! &) 2o$3&)" o$-!$/ A'so2&)-&)" #h! +'o+3s (!$&o-&+a''% &, #h! 2o$3 has )o# .!!) !)#$us#!- #o a+o)#$a+#o$ o$ a)% o#h!$ C'ass IV o,,&+&a's/

Page no. 19 of 90



/>/> Ass&s#&)" o,,&+! su(!$&)#!)-!)# o$ o#h!$ o,,&+!$s +o)+!$)!- &) a$$a)"&)" ,o$ +oo'&!s/ :R!, DGP T No/ ?5?<=5TE -a#!- //=;/

Page no. 20 of 90



CHAPTER 3

MAINTENANCE OF ATTENDANCE REGISTER

3.1. I#5/<75"#

A##!)-a)+! R!"&s#!$ &s #h! &)&#&a' $!+o$- u(o) 2h&+h a++ou)#s o, '!a!0sa'a$% !#+/ &s .as!-/ So &# &s #h! $!s(o)s&.&'&#% o, #h! JTO #o *a&)#a&) su+ha a'ua.'! $!+o$- ($o(!$'% a)- a++u$a#!'%/

3.2. I#5/75"# / 50 !6"#50#6#70 A550#<6#70 R0;"50/

As a J/T/O %ou shou'- o.s!$! #h! ,o''o2&)" &)s#$u+#&o)s ,o$ ($o(!$ a)-a++u$a#! *a&)#!)a)+! o, A##!)-a)+! R!"&s#!$/

?/ K!!( #h! A##!)-a)+! R!"&s#!$ u)-!$ %ou$ (!$so)a' su(!$&s&o)0 ,o$ #h!

s#a,, 2o$3&)" u)-!$ %ou// I)s#$u+# #h! s#a,, 2o$3&)" u)-!$ %ou #o o.s!$! #h! -u#% hou$s as

*a$3!- &) #h! -u#% +ha$#// I)s#$u+# !!$% *!*.!$ o, #h! s#a,, #o $!+o$- h&s &)&#&a' &) &)3 #o"!#h!$

2&#h #h! #&*! o, a$$&a' &) #h! $!'!a)# +o'u*) a"a&)s# #h! '!##!$ A assoo) as #h!% a$$&! &) #h! o,,&+!/

>/ Pu# %ou$ &)&#&a' a# #h! .o##o* o, #h! -a#!- +o'u*) &) #o3!) o, s+$u#&)%/</ I)s#$u+# #h! s#a,, #ha# a)% (!$so) +o*&)" 'a#! shou'- *a$3 h&s

a##!)-a)+! &) %ou$ ($!s!)+! 2&#h -u! (!$*&ss&o) ,$o* %ou// I)s#$u+# #h! s#a,, #o $!+o$- #h!&$ &)&#&a's 2&#h #h! #&*! o, -!(a$#u$! &) #h!

s(a+! a"a&)s# #h! '!##!$ D 2h&'! '!a&)" #h! o,,&+!/

=/ I)-&+a#! #h! )o)5a##!)-a)+! us&)" #h! ,o''o2&)" a..$!&a#&o)s C/H/ 5,o$ +o*(!)sa#o$% ho'&-a% C/L/5 ,o$ +ausa' '!a!

L5 Fo$ !a$)!- '!a! o$ a)% 3&)- o, '!a! A5 ,o$ a.s!)+! 2&#hou# (!$*&ss&o)/

/ Ma3! a) !)#$% &) #h! $!*a$3s +o'u*) &, a)% s#a,, *!*.!$ &s (!$*&##!-#o a##!)- 'a#!/ Ch!+3 #ha# 'a#! +o*&)" shou'- )o# .! *o$! #ha) ?<*&)u#!s/ Su+h 'a#! +o*&)" *a% .! +o)-o)!- u)'!ss &# .!+o*!s a*a##!$ o, ,$!1u!)# o++u$$!)+!/

/ B$&)" &# #o #h! )o#&+! o, SDE #h! )a*!s o, (!$so)s0 &, a)%0 2ho ha-.!!) ,$!1u!)#'% o$ ha.&#ua''% 'a#! -u$&)" #h! *o)#h 2&#hou# ($&o$

(!$*&ss&o)0 a# #h! !)- o, #h! !a+h *o)#h/?@/I)s#$u+# #h! s#a,, #o ao&- +u##&)" a)- o!$ 2$&#&)" &) #h! A##!)-a)+!

R!"&s#!$

Page no. 21 of 90



CHAPTER %

DUT CHARTS AND ROUTINE TESTING SCHEDULE

%.1. I#5/<75"#

Du#% +ha$#s a$! ($!(a$!- 2!'' &) a-a)+! ,o$ #h! +o*&)" 2!!3 so #ha# #h!s#a,, &s &) a (os&#&o) #o as+!$#a&) #h!&$ -u#&!s ,o$ #h! +o*&)" 2!!3/ I# a'sos!$!s #h! J/T/O #o +h!+3 a)- +o)#$o' #h! s#a,, 2o$3&)" u)-!$ h&* .%ha&)" a "'a)+! a# #h! -u#% +ha$#/ I# &s ($!(a$!- #o ($o(!$'% *a) #h! (o2!$ a)- #!'!(ho)! !1u&(*!)#s &) !6+ha)"! ,o$ > hou$s/ S+h!-u'! o, $ou#&)!#!s#&)" !)a.'!s #h! J/T/O a)- h&"h!$ o,,&+!$s #o su(!$&s! #h! #!s#s #o .!+a$$&!- ou#/ P$!(a$a#&o) o, s+h!-u'!s o, $ou#&)! #!s#&)" &s us!- &)($!!)#&! a)- 1ua'&#a#&! o$ +o)#$o''!- +o$$!+#&! *a&)#!)a)+!/

%.2. P"#5 / 7#"<0/65"# 9"40 /06/"#; 50 <5@ 76/5

Th! ,o''o2&)" (o&)#s *a% .! 3!(# &) *&)- 2h&'! ($!(a$&)" #h! -u#% +ha$# o, #h! s#a,, 2o$3&)" u)-!$ %ou8

?/ A "!)u&)! $!1u!s# ,o$ a (a$#&+u'a$ -u#% .% #h! &)-&&-ua' *a% .!+o)s&-!$!- !&#h!$ .% *a$3&)" &) #h! &)&#&a' -u#% +ha$# o$ .% a''o2&)"*u#ua' !6+ha)"!/

/ E,,&+&!)+% o, +!$#a&) &)-&&-ua's a# +!$#a&) #&*!s :su+h as (!a3hou$s0 )&"h# hou$s; *a% .! u#&'&4!-/

/ Th! ($&)+&('! o, $o#a#&o) shou'- .! ,o''o2!-/>/ No s#$a&) shou'- .! (u# o) a)% &)-&&-ua' .% (u##&)" h&* &) o--

hou$s -u#% +o)#&)uous'% -u! #o h&s s(!+&a'&4a#&o) &) a)% (a$#&+u'a$ ,&!'-/

</ I) +as! o, o(!$a#&! s#a,,0 #h! )u*.!$ o, (os&#&o)s #o .! *a))!- as(!$ #$a,,&+ +o)s&-!$a#&o)s shou'- .! "&!) -u! +o)s&-!$a#&o)/

/ Th! s!)&o$ *os# o$ *os# +a(a.'! TTA shou'- .! "&!) "!)!$a' -u#%=/ Ma6&*u* s#a,, shou'- .! (u# &) (!a3 hou$s a)- *&)&*u* -u$&)"

s'a+3 hou$s/

%.3. P"#5 / 7#"<0/65"# 9"40 /06/"#; 50 70<40 /5"#0505"#; / 50 0"!0#5

Th! ,o''o2&)" (o&)#s shou'- .! 3!(# &) *&)- 2h&'! ($!(a$&)" #h! s+h!-u'!o, $ou#&)! #!s#&)" ,o$ #h! !1u&(*!)#s

?/ T%(! o, !1u&(*!)#s/ No/ o, *a&)#!)a)+! ha)-s aa&'a.'!/ No/ o, *a&)#!)a)+! a&-s aa&'a.'!>/ T&*! a)- #h! $!1u&$!*!)# a++o$-&)" #o #h! +o)-&#&o) o, #h!

!1u&(*!)#s</ U'#&*a#! a&* o, *a&)#!)a)+!/ S#a)-a$- *a&)#!)a)+! $ou#&)!s a)- #h!&$ ,$!1u!)+&!s

Page no. 22 of 90



=/ A)% s(!+&a' #%(! o, #!s#&)" ($!s+$&.!- .% #h! h&"h!$ o,,&+!$s ,o$ a)%(a$#&+u'a$ (!$&o-/

%.%. D5@ / 0/65"0 56

S$ TOAS sha'' o$-&)a$&'% .! $!1u&$!- #o (!$,o$* >> hou$s -u#% a 2!!30&$$!s(!+#&! o, 2h!#h!$ #h! -u#% &s (!$,o$*!- &) -a% o$ a# )&"h# o$ o)ho'&-a%/ Th! -a% o) 2h&+h #h! o,,&+&a' &s "$a)#!- 2!!3'% o,, shou'- .!!6+'u-!-/

J/T/Os0 TTAs a)- o#h!$ 2o$3*!)0 2&$!*!) sha'' o$-&)a$&'% .! $!1u&$!- #o(!$,o$* > hou$s o, -u#% (!$ 2!!3/

I) $!s(!+# o, TTAs0 !6+ha)"! +'!a)!$s a)- o#h!$ 2o$3*!) !#+/ !*('o%!-&) #!'!"$a(h !)"&)!!$&)" :&)+'u-&)" 2&$!'!ss a)- +a$$&!$ s#a#&o)s !#+/;.$a)+h (!$,o$*&)" > hou$s -u#% (!$ 2!!3 #h! #o#a' -u#% hou$s shou'- .!

+o*(u#!- &) #h! *a))!$ as "&!) .!'o28

a; hou$s +o)s#&#u#! #h! -u$a#&o) o, -u#%0 2h&+h +o**!)+! a# o$ a,#!$ </@@ hou$s a)- +!as! .!,o$! ?/@@ hou$s/

.; = hou$s +o)s#&#u#! #h! -u$a#&o) o, -u#&!s0 2h&+h .!"&) .!,o$! ?hou$s a)- #!$*&)a#! a# o$ a,#!$ ? hou$s o$ 2h&+h .!"&) .!,o$! a)-!)- a,#!$ </@@ h$s/

+; hou$s +o)s#&#u#! #h! -u$a#&o) o, -u#&!s 2h&+h +o**!)+! a,#!$ ?/@@ hou$s a)- !)- .!,o$! </@@ h$s a)-

-; > h$s +o)s#&#u#! #h! #o#a' )u*.!$ o, hou$s0 2h&+h shou'- .!+o)s&-!$!- a 2!!3s -u#% &/!/ h$s ,o$ !a+h -a%0 &# .!&)"

u)-!$s#oo- #ha# &) +a'+u'a#&)" #h! #o#a'0 #h! (!$&o-s o, #h! = o$ h$s/-u#% *!)#&o)!- &) :.; a)- :+; a.o! a$! $!+3o)!- as !1u&a'!)# #o h$s *!)#&o)!- &) :a; a.o!/

Fo$ #hos! s#a,, &) #h! #!'!"$a(h !)"&)!!$&)" :&)+'u-&)" 2&$!'!ss a$*s; 2hoa$! !)#&#'!- #o )&"h# +o5!,,&+&!)#0 #h! )&"h# -u#% sha'' .! $!+3o)!- ,$o*@/@@ #o @/@@ h$s/O)! -a% &) a 2!!3 &s "&!) #o #h! s#a,, as 2!!3'% o,,/ Th! 2!!3+o**!)+!s a# @@/@@ h$s o) Su)-a% a)- !)-s a# >/@@ h$s/ o) Sa#u$-a%/Th!$! 2&'' .! )o -&,,!$!)+! .!#2!!) -u#% o) Su)-a% o$ o) a 2!!3-a%

%.'. R5"#0 505"#; 70<40

Rou#&)! #!s#&)" s+h!-u'!s as su(('&!- .% #h! *a)u,a+#u$!$s shou'- .!,o''o2!- ,o$ #h! a$&ous !6+ha)"!s0 a((a$a#us a)- o#h!$ !1u&(*!)#s/S&)+! &# a$&!s 2&#h #h! -&,,!$!)# *a)u,a+#u$!$s &# &s )o# $!($o-u+!- h!$!/You as J/T/Os a$! a-&s!- #o +a$$% ou# $ou#&)! #!s#&)" s+h!-u'! ,o$ a''!1u&(*!)#s u)-!$ %ou$ +o)#$o' .% $!,!$$&)" #o #h! *a)u,a+#u$!$s&)s#$u+#&o)s su(('&!- 2&#h #h! !1u&(*!)#s/

Page no. 23 of 90



CHAPTER '

STAFF RETURNS

'.1. I#5/<75"#

Va$&ous s#a,, $!#u$)s s!)# .% #h! su.o$-&)a#! o,,&+&a's #o D&&s&o)a'C&$+'!o,,&+!s a$! "&!) .!'o2/

'.2. A0#500 S5650!0#5

Th! su.o$-&)a#! o,,&+!s sha'' s!)- o) #h! )- o, !a+h *o)#h a) a.s!)#!!s#a#!*!)# &) $!s(!+# o, a'' s#a,, &) #h! Es#a.'&sh*!)# Pa% .&''/ Th!% sha''a'so s!)- a su(('!*!)#a$% s#a#!*!)# ,$o* ?s# u( #o #h! !)- o, #h! *o)#h/Th! SSA shou'- +h!+3 #h!s! s#a#!*!)#s 2&#h $!,!$!)+! #o +ha$"! $!(o$#0'!a! o$ (os#&)" o$-!$ !#+/ .!,o$! ($!(a$&)" #h! Es#a.'&sh*!)# Pa% B&''s/

A'' #h! !!)#s +o**u)&+a#!- #h$ou"h #h! o$&"&)a' a.s!)#!! s#a#!*!)#s 2&''.! &)+o$(o$a#!- &) #h! *o)#h'% Es#a.'&sh*!)# (a% B&'' 2h!$!as +ha)"!s&)#&*a#!- #h$ou"h #h! su(('!*!)#a$% s#a#!*!)#s shou'- .! #a3!s &)#oa++ou)# 2h&'! ($!(a$&)" #h! Su(('!*!)#a$% Pa% B&'' a)-o$ #h! .&''s ,o$ #h!su.s!1u!)# (!$&o-/ P$o,o$*a ,o$ s!)-&)" a.s!)#!! s#a#!*!)# &s "&!).!'o28

ABSENTEE STATEMENT PROFORMA

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Page no. 24 of 90



'.3. P#"!0#5 5650!0#5

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Page no. 25 of 90



CHAPTER (

O)ERTIME ALLO*ANCE RULES

/?/?/ O!$#&*! a''o2a)+! &s "$a)#!- #o #h! !*('o%!!s #o +o*(!)sa#! #h! !6#$ahou$s o, 2o$3 (u# &) o!$ a)- a.o! #h! ($!s+$&.!- hou$s #o a##!)- #ou$"!)# 2o$3 2h&+h +a))o# .! (os#(o)!- #&'' #h! )!6# 2o$3&)" -a%/

/?// No) E6!+u#&! !*('o%!!s a$! !'&"&.'! ,o$ O!$#&*! A''o2a)+!/

/?// Thos! ho'-&)" su(!$&so$% (os#s a$! a'so !)#&#'!- &, #h!% a$! #h!*s!'!ssu.7!+# #o su(!$&s&o) a)- 2o$3 #h! sa*! hou$s &) -&$!+# a)- +o)#&)uous+o)#a+# 2&#h #h! s#a,, #h!% su(!$&s!/

/?/>/ OTA $a#!s ($!s+$&.!- a$! $!'a#!- #o #h! !*o'u*!)#s -$a2) .% #h!!*('o%!!s/ E*o'u*!)#s &)+'u-!8

&; Bas&+ Pa%0 S(!+&a' Pa%0 P!$so)a' Pa%&&; D!a$)!ss A''o2a)+!&&&; C&#% :Co*(!)sa#o$%; A''o2a)+! a)-&; Co*(os&#! :H&''; Co*(!)sa#o$% A''o2a)+!/

:HRA a)- o#h!$ a''o2a)+!s &)+!)#&!s )o# #o .! #a3!) &)#o a++ou)#;

/?/</ Th! *a6&*u* OTA a-*&ss&.'! #o a) !*('o%!! &) a *o)#h shou'- )o#!6+!!- @H$s su.7!+# #o a(($oa' o, H!a- o, #h! SSA/OTA a.o! @H$sa)- u( #o =@H$s &)+'u-&)" ho'&-a%s *a% .! sa)+#&o)!- .% #h! H!a- o, #h!C&$+'! +o)+!$)!-/

/?// Th! a+#ua' #&*! #a3!) ,o$ 'u)+h .$!a3 shou'- .! -!-u+#!- ,$o* #h! #o#a'hou$s ,o$ 2h&+h OTA &s a-*&ss&.'!/

// OTA R6508

//?/ Wh!)!!$ -u#% &s (!$,o$*!- .!%o)- ,u'' (!$&o- o, ($!s+$&.!- hou$s0 OTA,o$ su+h !6#$a -u#% shou'- .! a''o2!- o)'% a,#!$ -!-u+#&)" o)! hou$ 2h&+h&s #$!a#!- as ,$!! -u#%/ Fo$ #h&s (u$(os!0 o!$#&*! -u#% (!$,o$*!- .!,o$!a)- a,#!$ o,,&+! hou$s 2&'' .! #a3!) &)#o a++ou)#/ Ho2!!$0 &, a) o,,&+&a' &s$!+a''!- ,o$ o!$#&*! -u#% ,$o* $!s&-!)+!0 -!-u+#&o) o, o)! hou$ 2&'' )o#

.! *a-!/ I, #h! o,,&+&a' a##!)-s o,,&+! 'a#!0 #h! #&*! .% 2h&+h h! a##!)-s 'a#!shou'- .! -!-u+#!- &) a--&#&o) #o o)! hou$ ,$!! #&*!/

/// Th! $a#!s o, OTA as a-*&ss&.'! #o o#h!$ +a#!"o$&!s o, s#a,, 2o$3&)" &) #h!o,,&+!s #o 2h&+h #h!% a$! a##a+h!-0 a$! a(('&+a.'!/

/// O) Su)-a%s Ho'&-a%s0 OTA -u#% shou'- )o# .! ,o$ *o$! #ha) hou$s (!$ -a%/

Page no. 26 of 90



//>/ O) 2o$3&)" -a%s0 OTA -u#% shou'- )o# .! ,o$ *o$! #ha) hou$s a -a%/

//</ Wh!) a D$&!$ +a))o# $!#u$) #o H!a-1ua$#!$s #h! sa*! -a% a)- #h! 7ou$)!% &)o'!s a.s!)+! o, a# '!as# o)! )&"h#0 h! 2&'' .! !)#&#'!- #o -$a2-a&'% a''o2a)+!0 &) a--&#&o) #o OTA/

/// Wh!) a -$&!$ &s -!#a&)!- ,o$ -u#% a# o-- hou$ a)- has ha$-'% a)% #&*!'!,# #o $!7o&) -u#% a,#!$ "o&)" ho*! a)- ,&)&sh&)" h&s *!a's0 h! *a% .!"$a)#!- #h! )o$*a' OTA0 &, #h! &)#!$!)&)" (!$&o- &s '!ss #ha) o)! a)- aha', hou$s/

// OPERATIVE STAFF.

Th! ,o''o2&)" +a-$!s o, T!'!+o*/ E*('o%!!s a$! !'&"&.'! ,o$ OTA u)-!$ #h!#!$*s a)- +o)-&#&o)s s#&(u'a#!- &) #h! OTA Ru'!s/

&; TTA&&; S!)&o$ TOA&&&; Pho)! M!+ha)&+&; V!h&+'! D$&!$s/; T!'!"$a(h *!)/&; R!"u'a$ Ma4-oo$s 2o$3&)" as *a#!s #o Pho)! M!+ha)&+ o)

O(!$a#&! #%(!s o, 7o.s 2h&+h +a))o# .! (os#(o)!-/&&; A'' s#a,, &) #h! a.o! +a-$!s ($o*o#!- u)-!$ O)! T&*! Bou)-

P$o*o#&o) S+h!*! 2ho +o)#&)u! #o -o #h!&$ o$&"&)a' o(!$a#&! -u#&!s.u# ha! .!!) "&!) a )o) ,u)+#&o)a' ($o*o#&o)0 &)+'u-&)" #hos!

"!##&)" Rs/ <5 (/* as su(!$&so$% a''o2a)+! :($! $!&s!-;/

/>/ Ra#!s o, OTA ,o$ O(!$a#&! S#a,,/

/>/?/ Fo$ o(!$a#&! s#a,, o)! hou$ -!-u+#&o) &s )o# #o .! *a-!/ O)2o$3&)" -a%s0 &, o!$#&*! -u#% &s (!$,o$*!- &) +o)#&)ua#&o) o, o$ ($!+!-&)" #h! )o$*a' 2o$3&)" hou$s0 #h! (!$&o- o, 'u)+h .$!a3 o$ *!a' #&*! aa&'!- o, -u$&)" )o$*a' 2o$3&)" hou$s &s )o# #o .!-!-u+#!- ,$o* #h! o!$#&*! 2o$3 -o)! &) +o)#&)ua#&o) o, o$ ($!+!-&)" )o$*a' 2o$3&)" hou$s/ Fo$ 'u)+h .$!a3 o$ *!a' #&*!aa&'!- o, -u$&)" #h! (!$&o- o, o!$#&*! 2o$3 o) a 2o$3&)" -a%.!%o)- o$ .!,o$! #h! )o$*a' hou$s o, 2o$30 #h! a+#ua' #&*! #a3!),o$ #h! 'u)+h .$!a3 o$ *!a' #&*! shou'- .! -!-u+#!- ,o$ +a'+u'a#&o)o, o!$#&*!/

/>// OT -u#% o, '!ss #ha) @ *&)u#!s o!$ a)- a.o! #h! ($!s+$&.!- -u#%hou$s o) a)% 2o$3&)" -a% &s &")o$!-/ OT -u#% &) !6+!ss o, @*&)u#!s &s $!+o$-!- #o #h! )!a$!s# < *&)u#!s a)- a,#!$ $!+o$-&)"so0 #h! -u#% '!ss #ha) ?< *&)u#!s &s &")o$!- a)- #h! -u#% o, ?<*&)u#!s o$ *o$! &s $ou)-!- o,, #o #h! )!6# .'o+3 o, ha', a) hou$/

Page no. 27 of 90



/>/ W!!3'% o,, shou'- .! o) #h! .as&s o, 4!$o #o > hou$s/ Ho2!!$0 &)+as!s 2h!$! a s(!'' o, -u#% +o**!)+&)" o) o)! -a% !6#!)-!- o!$ #o #h! )!6# -a%0 ,o$ !6a*('! @@@ h$s #o @@@ h$s o, -u#%0 #h! -u#%(!$,o$*!- -u$&)" #h&s s(!''0 shou'- .! #$!a#!- as -u#% (!$,o$*!- ,o$

#h! +a'!)-a$ -a% o) 2h&+h &# a+#ua''% +o**!)+!-/ S&*&'a$'%0 &) +as!a) o,,&+&a' &s o$-!$!- #o 2o$3 o) 2!!3'% o,, -a%0 #h! !)#&$! s(!'' o, -u#% &$$!s(!+#&! o, 2h!#h!$ #h&s -u#% !6#!)-s o!$ #h! )!6#+a'!)-a$ -a% o$ )o#0 sha'' .! -!!*!- #o ha! .!!) (!$,o$*!- o)#h! 2!!3'% o,, -a% a)- o!$#&*! a''o2a)+! +a'+u'a#!- a++o$-&)"'%/

/<. I# *a% .! 3!(# &) *&)- #ha# !6(!)-&#u$! u)-!$ OTA *a% .!

&)+u$$!- o)'% u)-!$ $a$! +&$+u*s#a)+!s -!(!)-&)" o) #h! !6&"!)+%o, #h! 2o$3/

Page no. 28 of 90



CHAPTER +

T.A. BILLS

+.1. I#5/<75"#

A) !*('o%!!0 as a (a$# o, -u#%0 *a% ha! #o '!a! h&s ('a+! o, (os#&)" a)-"o o) #ou$ #o a)o#h!$ ('a+! ,o$ sho$# (!$&o-s/ H! +a) +'a&* #h! #$a!'&)"!6(!)s!s ,o$ su+h #ou$ .% su.*&##&)" TA .&''s/Th! P!$,o$*a TA .&'' ,o$* &s"&!) &) a))!6u$!/ A) !*('o%!! shou'- su.*&# #h!&$ +'a&*s ,o$ #$a!'&)"a''o2a)+! 2&#h&) o)! %!a$ o, &#s ,a''&)" -u! +o*('!#! &) a'' $!s(!+#s #o #h!&$ +o)#$o''&)" o,,&+!$s/ Th! TA +'a&*s shou'- )o# .! a sou$+! o, ($o,&#/ Th!+o)#$o''&)" o,,&+!$ shou'- s!! #ha# u)&)#!)-!- .!)!,&#s a$! a''o2!- #o #h!+'a&*a)#/ Th! -u#&!s a)- (o2!$s o, #h! +o)#$o''&)" o,,&+!$ ,o$ +h!+3&)" #h!T/A/ B&''s ,o$ #h&s (u$(os! a$! "&!) .!'o28

+.2. D5"0 6#< 90/ 50 C#5/44"#; O"70/

:Ru'! ?< o, su(('!*!)#a$% $u'!s;

I# &s #h! -u#% o, #h! +o)#$o''&)" o,,&+!$0 .!,o$! s&")&)" o$ +ou)#!$ s&")&)" a#$a!'&)" a''o2a)+! .&''/

:a; To s+$u#&)&4! #h! )!+!ss&#%0 ,$!1u!)+% a)- -u$a#&o) o, 7ou$)!%s a)-ha'#s ,o$ 2h&+h #$a!'&)" a''o2a)+! &s +'a&*!- a)- #o -&sa''o2 #h! 2ho'!o$ a)% (a$# o, #h! #$a!'&)" a''o2a)+! +'a&*!- ,o$ a)% 7ou$)!% o$ ha'# &, h! +o)s&-!$s #ha# #h! 7ou$)!% 2as u))!+!ssa$% o$ u)-u'% ($o#$a+#!- o$

#ha# a ha'# 2as o, !6+!ss&! -u$a#&o)/:.; To s+$u#&)&4! +a$!,u''% #h! -&s#a)+! !)#!$!- &) #$a!'&)" a''o2a)+! .&''s/:+; To sa#&s,% h&*s!', #ha# *&'!a"! a''o2a)+! ,o$ 7ou$)!%s .% $a&'2a%s o$

s#!a*!$0 !6+'u-&)" a--&#&o)a' ,a$! o$ ,a$!s a''o2!- ,o$ &)+&-!)#a'!6(!)s!s has .!!) +'a&*!- a# #h! $a#! a(('&+a.'! #o #h! +'ass o, a++o**o-a#&o) a+#ua''% us!- a)- #ha# +o)+!ss&o)a' $!#u$) #&+3!#s ,o$ #h! 7ou$)!% o$ 7ou$)!%s +ha$"!- ,o$ &) #h! .&'' 2!$! (u$+has!- 2ha#!!$ a)- 2h!)!!$ (oss&.'!/

:-; To o.s!$! a)% su.s&-&a$% $u'!s o$ o$-!$s 2h&+h a +o*(!#!)# au#ho$&#%*a% *a3! ,o$ h&s "u&-a)+! a)-

:!; To sa#&s,% h&*s!', .!,o$! (!$*&##&)" a +'a&* #ha# a) !*('o%!! a+#ua''%

.ou"h# a #h$ou"h #&+3!# a# #h! $a#! +'a&*!- a)- &# 2as )o# (oss&.'! ,o$ h&* #o "!# a #h$ou"h #&+3!# a# a +h!a(!$ $a#! .% (a%&)" o)'% ,o$ #h!a(($o($&a#! +'ass o, a++o**o-a#&o) o!$ #ha# (o$#&o) o, #h! 7ou$)!%2h!$! a++o**o-a#&o) o, #ha# +'ass 2as aa&'a.'!/

:,; To sa#&s,% h&*s!', #ha#0 2h!$! #h! a+#ua' +os# o, #$a)s(o$#&)" (!$so)a'!,,!+#ss!$a)#s &s +'a&*!- u)-!$ #h!s! $u'!s0 #h! s+a'! o) 2h&+h su+h!,,!+#ss!$a)#s 2!$! #$a)s(o$#!- 2as $!aso)a.'!0 a)- #o -&sa''o2 a)%+'a&* 2h&+h0 &) h&s o(&)&o)0 -o!s )o# ,u',&'' #ha# +o)-&#&o)/ I) $!s(!+#s o, +'a&* ,o$ #$a)s(o$#&)" (!$so)a' !,,!+#s0 h! sha'' a'so s+$u#&)&4! #h!-!#a&'s a)- sa#&s,% h&*s!', #ha# #h! +'a&* &s $!aso)a.'!/

Page no. 29 of 90



+.3. TADA R40, 22 / BSNL

=//?/ Sho$# #&#'! a)- +o**!)+!*!)#8

&; I) (u$sua)+! o, #h! a(($oa' o, #h! Boa$- o, D&$!+#o$s o, BSNL &) #h!&$

>?s#

*!!#&)" h!'- o) <55@@0 #h! ,o''o2&)" $u'!s $!"u'a#&)" #h!TADA &) BSNL a$! h!$!.% *a-! )a*!'%8&&; Th!s! $u'!s *a% .! +a''!- #h! TADA $u'!s0 @@ ,o$ BSNL&&&; Th!s! $u'!s sha'' +o*! &) #o !,,!+# ,$o* <55@@&; Th!s! $u'!s sha'' a(('% #o BSNL !*('o%!!s

=// D!,&)&#&o)s85 I) #h!s! $u'!s0 u)'!ss #h! +o)#!6# o#h!$2&s! $!1u&$!s

&; C!6#@8 *!a)s Bha$a# Sa)+ha$ N&"a* L#-/ :A Go#/ o, I)-&a!)#!$($&s!; ha&)" &#s $!"&s#!$!- o,,&+! a# B5?>0 S#a#!s*a) Hous!0Ba$a3ha*.a Roa-0 N!2 D!'h&5??@@@?/

&&; B6/<8 *!a)s #h! Boa$- o, D&$!+#o$s o, #h! +o*(a)% a)- &)+'u-!s &)$!'a#&o) #o #h! !6!$+&s! o, (o2!$s a)% +o**&##!! o, #h! Boa$-*a)a"!*!)# o$ a)% o,,&+!$ o, #h! u)-!$#a3&)" #o 2ho* #h! Boa$--!'!"a#!s a)% o, &#s (o2!$/

&&&; C!050#5 65/"5@8 &) $!'a#&o) o, #h! !6!$+&s&)" o, a)% (o2!$ *!a)s0 #h! Cha&$*a)5+u*5Ma)a"&)" D&$!+#o$ o, BSNL o$ a)% au#ho$&#% #o2h&+h #h! (o2!$ &s -!'!"a#!- .% o$ u)-!$ #h!s! $u'!s/

&; E!4@008 *!a)s a) !*('o%!! o, #h! +o*(a)% !6!+u#&! as 2!'' )o)5

!6!+u#&! o$a)- a Go!$)*!)# S!$a)# o, Go!$)*!)# o, I)-&a 2o$3&)" &)#h! +o*(a)% o) -!!*!- -!(u#a#&o) o$ a)% o#h!$ !*('o%!! 2o$3&)" &) #h!+o*(a)% o) -!(u#a#&o) .as&s o$ o#h!$2&s!/

; N/!64 DA8 #h! $a#!s o, -a&'% a''o2a)+! *!)#&o)!- &) #h!s! $u'!s sha''.! #$!a#!- as )o$*a' DA $a#!s o) CDA (a% s+a'!s/ O) &*('!*!)#a#&o) o, IDA (a% s+a'!s #h! !1u&a'!)# o, (a% s+a'!s &) IDA 2&'' .! #h! '&*&#/

=/// C'ass&,&+a#&o) o, !*('o%!!s &)-&+a#!s #h! IDA Pa% s+a'!s o, a.so$.!-!*('o%!!s +o$$!s(o)-&)" #o CDA Pa% s+a'!s :2/!/,/ 55@@>;

CDA Pa% s+a'! IDA (a% s+a'!

CMD S+h!-u'! A S+a'! o, Pa% o, Rs/==<@5?<@@5

D&$!+#o$ o, Boa$- S+h!-u'! B S+a'! o, Pa% o, Rs/<=<@5@<@5

Rs/?>@@5 a)- a.o! NIL

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Rs/@@@5?5 Rs/?@@@5@>@@5

Rs/<@@5=5 Rs/<=@5?5

Rs/>?@@5>5 Rs/<@5<5

B!'o2 Rs/>?@@5 B!'o2 Rs/<@5

Page no. 30 of 90



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Page no. 31 of 90



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sha'' .! ,u''% $!&*.u$sa.'!/Page no. 32 of 90



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Page no. 33 of 90



:&&; Ho#!' $a#!s '&*&#s a$! !6+'us&! o, a'' #a6!s a)- su$+ha$"!0 &, a)%0 .u#sha'' &)+'u-! .$!a3,as#*o$)&)" #!a/

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CHAPTER 8

STAFF AMENITIESPage no. 34 of 90



8.1. I#5/<75"#

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Page no. 35 of 90



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Page no. 36 of 90



8.2.%. D/"#="#; *650/:

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Page no. 37 of 90



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?; Wh!) a Go#/ S!$a)# &s +o*(!''!- #o s!)- h&s +h&'-$!) #o a s+hoo'a2a% ,$o* #ha# s#a#&o) a# 2h&+h h! &s (os#!- a)- $!s&-&)" o2&)" #o #h!a.s!)+! o, a s+hoo' o, #h! $!1u&s&#! s#a)-a$- a# #ha# s#a#&o)/

; Wh!) #h! )!a$!s# s+hoo' o, #h! $!1u&s&#! s#a)-a$- &s so s&#ua#!- #ha##h!$! &s )o +o)!)&!)# #$a&) o$ .us #o #a3! #h! +h&'- ,$o* h&s $!s&-!)+!a# #h! #&*! o, o(!)&)" o, #h! s+hoo'0 a)- #o .$&)" h&* .a+3 )o# #oo 'o)"a,#!$ #h! s+hoo' &s +'os!- a)- a'so &, #h! #$a&) .us 7ou$)!%s #a3! *o$!#ha) a) hou$/

O) #$a)s,!$ o, a Go#/ S!$a)# ,$o* a ('a+! 2h!$! #h!$! &s )o s+hoo'0h! +a) +o)#&)u! #o -$a2 a''o2a)+! as 'o)" as h&s +h&'- +o)#&)u!s #os#u-% &) #h! sa*! s+hoo'/ D!)&a' o, a-*&ss&o) &) #h! ('a+! o, (os#&)" $!s&-!)+! &s a'so $!"a$-!- as a.s!)+! o, a s+hoo' o, $!1u&s&#!s#a)-a$- #h$ou"hou# #h! %!a$ &)+'u-&)" a+a#&o)/

RTF :R!&*.u$s!*!)# o, Tu&#&o) F!!s;RTF CEA )o# #o .! -$a2 #o"!#h!$/C'ass I #o X 9 >@5 (/*/C'ass XI XII 9 <@5 (/*C'ass I #o XII &) $!s(!+# o, (h%s&+a''% ha)-&+a((!- 9 Rs/ ?@@5 (/*/

S+&!)+! ,!! u( #o 9 Rs/ ?@5 (/*/ :IX 9 XII o)'%;RTF &) $!s(!+# o, +h&'-$!) s#- ??? &s '&*&#!- #o $a#! ($!s+$&.!- ,o$ +o''!"!s a,,&'&a#!- #o u)&!$s&#%/PUCFY +'ass o, I)#!$*!-&a#! +o''!"! T!+h/ Co''!"! Po'%#!+h)&+ Co$$!s(o)-!)+! +ou$s! 5 !'&"&.'!/

Hos#!' Su.s&-%

Wh!) #h! !*('o%!! &s o.'&"!- #o 3!!( h&s +h&'-$!) .!+aus! o, #$a)s,!$ &) #h! hos#!' o, a $!s&-!)#&a' s+hoo' a2a% ,$o* #h! s#a#&o) o, (os#&)"/ I, #h! +h&'-$!) a$! a'$!a-% a-*&##!- #o #h! hos#!' o, a $!s&-!)#&a's+hoo'0 h! o$ sh! 2&'' .! a-*&ss&.'! ,$o* !,,!+#&! -a#! o, !*('o%!!s#$a)s,!$/ 9 Rs/ @@5 (/*/

Pa%a.'! u( #o ?@ s#a"! o$ u( #o H&"h!$ S!+o)-a$% S!)&o$ S!+o)-a$%s#a"!/ Wh!) CEA &s -$a2)0 Hos#!' Su.s&-% +a))o# .! -$a2)/

8.%. M0<"764 F67"4"5"0

Page no. 38 of 90



BSNL MEDICAL REIMBUSEMENT SCHEME

?/ A'' s!$&)" a)- $!#&$!- !*('o%!!s o, BSNL &)+'u-&)" -!(u#a#&o)&s#s 2&''.! !'&"&.'! ,o$ #h&s s+h!*!/ Th! !*('o%!!s o(#&)" ,o$ #h&s s+h!*! +a)aa&' o, -o*&+&'&a$% #$!a#*!)# ,$o* a)% R!"&s#!$!- M!-&+a' P$a+#&#&o)!$s

:RMPs;/

/?/@ Ou#-oo$-o*&+&''a$% #$!a#*!)# ,$o* RMPs8R!&*.u$s!*!)# a"a&)s# ou+h!$s8Th! !*('o%!! a)- h&s -!(!)-a)#s sha'' .! !)#&#'!- #o #h! $!&*.u$s!*!)#o, a+#ua' !6(!)s!s )o# !6+!!-&)" #h! '&*&#s ($!s+$&.!- u)-!$ #h&s s+h!*!&)+u$$!- ,o$ -o*&+&''a$% #$!a#*!)# a)- *!-&+a' a##!)-a)+! .% a)%R!"&s#!$!- M!-&+a' P$a+#&#&o)!$0 &)+'u-&)" +os# o, *!-&+&)!s0 a(('&a)+!0-&a")os#&+ (a#ho'o"&+a' #!s#s/ Th! #$!a#*!)# 2ou'- &)+'u-! #$!a#*!)# ,o$ &**u)&4&)" a)- ($o(h%'a+#&+ (u$(os!s a'so/ Th! $!"&s#!$!- *!-&+a'($a+#&#&o)!$ +a) .! o, a)% .$a)+h o, h!a'#h +a$! !/"/ A''o(a#h&+0Ho*!o(a#h&+0 A%u$!-&+0 Na#u$o(a#h%0 Yo"&+ !#+/ Th! #o#a' a))ua' '&*&# ,o$ $!&*.u$s!*!)# o, !6(!)s!s ,o$ su+h #$!a#*!)# :&)+'u-&)" #ha# u)-!$ //@!6+!(#&)" hos(&#a'&4a#&o); ,o$ s!', a)- -!(!)-a)# ,a*&'% *!*.!$s 2ou'-.! o)! *o)#h sa'a$% :&/!/ Bas&+ DA;/ Th! a))ua' '&*&# 2&'' .! ,&6!- ,o$ a,&)a)+&a' %!a$ a)- sa'a$% ,o$ #h! ,&$s# *o)#h o, #h! ,&)a)+&a' %!a$ 2&'' .!+o)s&-!$!-/ Fo$ #h! $!#&$!- !*('o%!! #h&s 2&'' .! '&*&#!- #o 'as# *o)#hssa'a$% -$a2) .!,o$! $!#&$!*!)# :Bas&+ DA; (!$ a))u*/

/?/? Ou#-oo$Do*&+&'&a$% #$!a#*!)#8 E)#&#'!*!)# 2&#hou# ou+h!$8 A'#!$)a#&!'%0 <@ o, #h! a-*&ss&.'! a*ou)# :as *!)#&o)!- &) (a$a /?/@a.o!0 &/!/ o)! *o)#hs .as&+ DA; 2&'' .! (a&- #o #h! 2o$3&)" !*('o%!!s2&#hou# ($o-u+#&o) o, a)% ou+h!$s/ Su+h (a%*!)# '&*&#!- #o <@ o, o)!*o)#hs sa'a$% 2&'' .! (a&- &) ,ou$ !1ua' &)s#a''*!)#s a# #h! !)- o, !a+h1ua$#!$/ Th&s a*ou)# 2ou'- .! #a6a.'!/ S&*&'a$ ,a+&'&#% ,o$ (a%*!)# 2&#hou#ou+h!$ 2&'' .! aa&'a.'! #o #h! $!#&$!- !*('o%!!s a'so/

//@ T$!a#*!)# &) $!+o")&4!- hos(&#a's)u$s&)" ho*!s !#+/8 A) !*('o%!! :&)+'u-&)" $!#&$!- !*('o%!!; a)- h&sh!$ -!(!)-a)#s sha'' .!!)#&#'!- #o #h! $!&*.u$s!*!)# o, !6(!)s!s a# #h! a(($o!- $a#!s a# a''hos(&#a's $!+o")&4!- ,$o* #&*! #o #&*! .% BSNL/ E)#&#'!*!)# u)-!$ #h&s+'aus! 2&'' .! s!(a$a#! a)- -&s#&)+# ,$o* #h! +!&'&)" a*ou)# ($!s+$&.!- &)(a$a /?/@ a)- /?/? u)-!$ -o*&+&'&a$% ou# -oo$ #$!a#*!)#/

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>/ A $!"&s#!$ :($!,!$a.'% +o*(u#!$&4!-; sho2&)" #h! !*('o%!!52&s! -!#a&'o, +'a&* 2&'' .! *a&)#a&)!- .% #h! s!+#&o) ha)-'&)" su+h +'a&*s/ I) +as! o,

Page no. 39 of 90



#$a)s,!$ o, a) !*('o%!!0 #h! a*ou)# +'a&*!- #o2a$-s *!-&+a'5$!&*.u$s!*!)# a)- #h! .a'a)+! o, !)#&#'!*!)# as o) -a#! o, #$a)s,!$ 2&''.! +o**u)&+a#!- #o #h! )!2 o,,&+! #h$ou"h LPC/ C'a&* ,o$ ou#-oo$ #$!a#*!)# *a% .! ($!,!$$!- o)+! &) a *o)#h//

</ Th! $!&*.u$s!*!)# 2&'' .! a''o2!- ,o$ #$!a#*!)# &) )o)5$!+o")&4!-hos(&#a's &) !*!$"!)+% +as!s 2&#h #h! a(($oa' o, CGM ,o$ ,&!'- o,,&+!!*('o%!! a)- +o)+!$)!- D&$!+#o$ ,o$ C/O/ !*('o%!!s/ Th! a*ou)# o, $!&*.u$s!*!)# 2&'' .! $!s#$&+#!- #o #h! CGHS $a#!s a(('&+a.'! a# D!'h&/

/ Th! ,a+&'&#% ,o$ -&$!+# (a%*!)# #o #h! Hos(&#a's .% #h! +o*(a)% :&/!/BSNL; has #o .! a$$a)"!-/ A'' CGMs o, T!$$&#o$&a' C&$+'!s *a% *a3!su&#a.'! a$$a)"!*!)# 2&#h a(($o!- hos(&#a's a++o$-&)"'% a)- )o#&,% #o#h!&$ !*('o%!!s C/O/

=/ A) E*('o%!! shou'- &)#&*a#! $!"a$-&)" h&sh!$ s!$&ous &'')!ss )!!-&)"

hos(&#a'&4a#&o) #o #h! s!+#&o)s -!a'&)" 2&#h M!-&+a' Po'&+% &*('!*!)#a#&o)/ A '!##!$ o, au#ho$&4a#&o) sha'' .! &ssu!- #o #h! hos(&#a' +o)+!$)!- so #ha#)!+!ssa$% h!'( &s !6#!)-!- .% #h! hos(&#a'/

/ A'' +'a&*s ,o$ $!&*.u$s!*!)# shou'- .! su.*&##!- 'a#!s# .% s&6 *o)#hs,$o* #h! +o*('!#&o) o, #h! #$!a#*!)#/ C'a&*s su.*&##!- .!%o)- #h&s(!$&o- a$! '&a.'! #o .! $!7!+#!-/

/ Th! !6&s#&)" a$$a)"!*!)# o, AMA 2&'' .! -&s+o)#&)u!- h!)+!,o$#h/

?@/ I) +as! #h! s(ous! o, a)% BSNL !*('o%!! &s !*('o%!- &) a)% o#h!$

o$"a)&4a#&o)0 a)- #h! BSNL !*('o%!! +o)+!$)!- 2a)#s #o aa&' o, BSNLMRS ,a+&'&#% ,o$ h&sh!$ s(ous! o, o#h!$ -!(!)-!)# ,a*&'% *!*.!$s0a +!$#&,&+a#! has #o .! su.*&##!- .% #h! s(ous! $!"a$-&)" )o)5aa&'&)" o, a)% *!-&+a' ,a+&'&#% ,o$ s!',,a*&'% ,$o* h&sh!$ o$"a)&4a#&o)/

??/ A)% *&sus! o, #h! BSNLMRS ,a+&'&#% 2ou'- a##$a+# s#$&)"!)# a+#&o)a"a&)s# !*('o%!!:s; u)-!$ #h! CCS :CCA; Ru'!s o$ #h! $u'!s )o#&,&!- .%BSNL ,$o* #&*! #o #&*!/

?/ CGMs &) +&$+'! o,,&+! a$! #h!&$ o2) +o)#$o''&)" o,,&+!$ ,o$ #h! (u$(os! o, BSNLMRS/

?/ Th! $!#&$!- !*('o%!!s ha! #h! o(#&o) #o +hoos! #h! C&$+'!SSA o, #h!&$ +ho&+! ,o$ aa&'&)" #h! ,a+&'&#% u)-!$ BSNLMRS/ A)% +ha)"! &) #h!C&$+'!SSA su.s!1u!)#'% 2&'' .! +ha)"!- o) a $!1u!s# ,$o* #h! $!#&$!-!*('o%!! .% #h&s o,,&+!/

?>/ Cos# o, a(('&a)+!s &s $!&*.u$sa.'! 2&#h&) #h! a))ua' '&*&# o, ou#-oo$ #$!a#*!)# &/!/ o)! *o)#hs sa'a$%0 as (!$ Pa$a /?/@ o, BSNLMRS/

A(('&a)+!s +o!$!- u)-!$ CGHS $u'!s sha'' o)'% .! +o)s&-!$!- ,o$ #h!$!&*.u$s!*!)# 2&#h&) #h! '&*&# o, ou#-oo$ #$!a#*!)#/

Page no. 40 of 90



Fo''o2&)" ,u$#h!$ "u&-!'&)!s o) &)-oo$ #$!a#*!)# u)-!$ BSNLMRS a$!&ssu!-8

?/A M!-&+a' Ca$- +o)#a&)&)" (ho#o"$a(hs o, a'' #h! ,a*&'% *!*.!$s a)-

-!(!)-!)#s o, +o)+!$)!- !*('o%!! sha'' .! &ssu!- #o a'' BSNLMRSo(#!!s &**!-&a#!'%/ Th! -o+#o$ a'o)" 2&#h (ho#o"$a(h o, #h! (!$so) "&!)&)-oo$ #$!a#*!)# shou'- -u'% +!$#&,% #h! *!-&+a'hos(&#a'&4a#&o) +'a&*/

/I) a'' +as!s o, !6#$!*! !*!$"!)+&!s0 #h! !*('o%!! +o)+!$)!- sha''ha! #o &),o$* #h! SSA H!a- o$ h&s Co)#$o''&)" o,,&+!$ soo) a,#!$ hos(&#a'&4a#&o) ,o$ &)-oo$ #$!a#*!)#/ I) o$-!$ #o !)su$! #ha# #h! !*('o%!!sa)- h&s -!(!)-!)# ,a*&'% *!*.!$s us! #h! ,a+&'&#% o)'%0 a -!s&")a#!-o,,&+!$ o, BSNL *a% &s&# #h! hos(&#a' a)- !$&,% #h! au#h!)#&+&#% o, #h!.!)!,&+&a$%/

:BSNL HQ )o/BSNLA-*)/I?<5>@>:P#/; -#/ ?<5?@5@@>;

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>; A-a)+! o, LTC/

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Page no. 41 of 90



?/ No) 5 E6!+u#&!s a$! !'&"&.'! 2h!) *oa.'! &**oa.'!($o(!$#% has .!!) -a*a"!- &) a) a$!a -!+'a$!- .% S#a#! C!)#$a'as su+h// R!+o!$!- &) )o# *o$! #ha) < &)s#a''*!)#s/

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Page no. 42 of 90



&s Rs/ ?<0=<@ o$ *o$!/ A-a)+!Rs/@0@@@5 o$ ($&+! o, #h! PC 2h&+h!!$ &s '!ss/

Ra#! o, &)#!$!s# ,o$ @@<5@Fa)0 2a$* +'o#h a)- .&+%+'! a-a)+! 5 </<

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=/ Hous&)" Bu&'-&)" A-a)+!

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?/ Ass&s#a)+! &) D!a#h +as!s// Ass&s#a)+! &) ($o'o)"!- &'')!ss// S+ho'a$sh&(s ,o$ +h&'-$!)/>/ Boo3 a2a$-s

</ Ass&s#a)+! &) +as!s o, !6+u$s&o) #$&(s0 ,&$! ,'oo- )a#u$a' +a'a*&#&!s !#+/

F#0/64 E0#0

Fu)!$a' !6(!)s!s &)+&-!)#a' #o #h! -!a#h o, !*('o%!!s 2ho -&! 2h&'! &)s!$&+!0 2h!#h!$ o) -u#% '!a! o#h!$2&s! .u# a2a% ,$o* #h!&$ ho*!#o2)s 2h!$! #h!&$ ,u)!$a' +a))o# .! a##!)-!- #o .% ,$&!)-s o$ $!'a#&!sshou'- .! -!.&#!- #o +o)#&)"!)+&!s/H!a-s o, o,,&+! a$! au#ho$&4!- #o &)+u$ su+h !6(!)-&#u$! 2h!$!!$ )!+!ssa$%0 u( #o a '&*&# o, Rs/ =@@@ &) !a+h +as!/I) +as!s 2h!$! #h! H!a-s o, o,,&+!s a$! )o# !*(o2!$!- #o -$a2 #h!

+o)#&)"!)# .&''s0 su+h !6(!)-&#u$! shou'- .! $!"u'a#!- .% &ssu! o, sa)+#&o)o, #h! +o*(!#!)# au#ho$&#% (os# ,a+#o/

Th! a*!)&#&!s as "&!) &) /? #o /< a$! "&!) #o Go#/ S!$a)# o) #h!&$ a(('&+a#&o)s/ J/T/O &)5+ha$"! +h!+3s #ha# #h! a(('&+a#&o)s a$! &) o$-!$ a)-,o$2a$-s #h! sa*! #o #h! a(($o($&a#! au#ho$&#&!s ,o$ )!+!ssa$% a+#&o)/

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CHAPTER

Page no. 43 of 90



LEA)E RULES

.1 I#5/<75"#:

J/T/O &s #h! +o)#$o''&)" o,,&+!$ o, #h! s#a,, 2o$3&)" u)-!$ h&*/ H! &s #o$!+o**!)- #h! '!a! a(('&+a#&o) o, #h! 'o2!$ s#a,,/ I) +as! o, +asua' '!a! h! &s#o "$a)# #h! '!a!/ So #o a+h&!! #h&s o.7!+#&!0 h! *us# .! a.'! #o s#a#! #h! '!a!$u'!s/ I) #h&s ha)-ou# $u'!s $!"a$-&)" -&,,!$!)# 3&)-s o, '!a! -u! a)- a-*&ss&.'!!#+ ha! .!!) !6('a&)!- &) -!#a&'/ Th! ,o''o2&)" a$! #h! !6#$a+#s o, '!a! $u'!sa(('&+a.'! #o +!)#$a' "o!$)*!)# !*('o%!!s/ U)#&' BSNL ,o$*s &#s o2) '!a!$u'!s 0 #h!s! $u'!s a$! a(('&+a.'! #o #h!* a'so/

.2. K"#< 4060 <0 6#< 6<!""40:

.2.1. E6/#0< 4060 8 Ea$)!- '!a! a++ou)# o, !!$% !*('o%!! sha'' .! +$!-&#!-

&) a-a)+!0 &) #2o &)s#a''*!)#s o, ?< -a%s !a+h o) #h! F&$s# -a% o, Ja)ua$% a)- Ju'% o, !!$% +a'!)-a$ %!a$/ Th! +$!-&# #o .! a,,o$-!- 2&'' .!$!-u+!- .% ??@#h o, #h! !6#$a o$-&)a$% '!a! aa&'!- a)- o$ (!$&o- o, -&!s5)o) -u$&)" #h! ($!&ous ha', %!a$0 su.7!+#!- #o a *a6&*u* o, ?< -a%s/Ea$)!- '!a! +a) .! a++u*u'a#!- u( #o @@ -a%s/ Th! +$!-&# ,o$ ha', %!a$ &) 2h&+h #h! "o!$)*!)# s!$a)# &s a((o&)#!- 2&'' .! a,,o$-!- a# #h! $a#! o, /< -a%s ,o$ !a+h +o*('!#!- +a'!)-a$ *o)#h o, s!$&+! 2h&+h h! &s '&3!'%#o $!)-!$ &) #h! ha', %!a$ &) 2h&+h h! &s a((o&)#!-/

.2.2.H64 6@ 4060 >R40 2 C.C.S. L060 R40?

Th&s '!a! *a% .! "$a)#!- o) *!-&+a' +!$#&,&+a#! o$ o) ($&a#! a,,a&$s/ Ha', (a% '!a! a++ou)# 2&'' .! +$!-&#!- &) a-a)+! o) ?s# Ja)ua$% a)- ?s# Ju'%!!$% %!a$ a# #h! $a#! o, ?@ -a%s !a+h/ Th! ha', (a% '!a! #o .! +$!-&#!-!!$% ha', %!a$ 2&'' .! $!-u+!- a# #h! $a#! o, ?? #h o, #h! (!$&o- o, -&!s5)o) sus(!)s&o) #$!a#!- as -&!s5)o) -u$&)" #h! ($!+!-&)" ha', %!a$0su.7!+# #o a *a6&*u* o, ?@ -a%s/ Th! a-a)+! +$!-&# ,o$ #h! ha', %!a$ &)2h&+h a "o!$)*!)# s!$a)# &s a((o&)#!- 2&'' .! a# #h! $a#! o, < -a%s ,o$ !a+h +o*('!#!- +a'!)-a$ *o)#h o, s!$&+! h! &s '&3!'% #o $!)-!$ &) #h! ha', %!a$ &) 2h&+h h! &s a((o&)#!-/

P$o&-!- #ha# #h! +as! o, a !*('o%!! )o# &) (!$*a)!)# !*('o%*!)# o$

1uas& (!$*a)!)# !*('o%*!)# )o ha', (a% '!a! *a% .! "$a)#!- u)'!ss#h! au#ho$&#% +o*(!#!)# #o "$a)# '!a! has $!aso) #o .!'&!! #ha# #h!!('o%!! 2&'' $!#u$) #o -u#% o) &#s !6(&$% !6+!(# &) +as! o, a !*('o%!!2ho has .!!) -!+'a$!- +o*('!#!'% a)- (!$*a)!)#'% &)+a(a+&#a#!- ,o$ ,u$#h!$ s!$&+! .% a *!-&+a' au#ho$&#%/

.2.3.C!!50< L060 >R40 3 C.C.S. L060 R40?

Page no. 44 of 90



Co**u#!- '!a! )o# !6+!!-&)" ha', #h! a*ou)# o, ha', (a% '!a! -u!*a% .! "$a)#!- o) *!-&+a' +!$#&,&+a#! #o Go!$)*!)# s!$a)# su.7!+# #o#h! ,o''o2&)" +o)-&#&o)s8

:a; Th! au#ho$&#% +o*(!#!)# #o "$a)# '!a! &s sa#&s,&!- #ha# #h!$! &s

$!aso)a.'! ($os(!+# o, #h! !*('o%!! $!#u$)&)" #o -u#% o) &#s !6(&$%/:.; Wh!) #h! +o**u#!- '!a! &s "$a)#!-0 #2&+! #h! a*ou)# o, su+h'!a! sha'' .! -!.&#!- a"a&)s# #h! ha', (a% '!a! -u!/ I# +a) .!"$a)#!- a# #h! $!1u!s# o, #h! !*('o%!! !!) 2h!) #h! !a$)!-'!a! &s -u! #o h&*/

.2.%.L060 #5 <0 >R40 C.C.S L060 R40?

Sa! &) #h! +as! o, '!a! ($!(a$a#o$% #o $!#&$!*!)#0 '!a! )o# -u! *a%.! "$a)#!- #o a "o!$)*!)# s!$a)# &) (!$*a)!)# !*('o%*!)# o$ 1uas&5(!$*a)!)# !*('o%*!)# su.7!+# #o #h! ,o''o2&)" +o)-&#&o)s8

:a; Th! au#ho$&#% +o*(!#!)# #o "$a)# '!a! &s sa#&s,&!- #ha# #h!$! &s$!aso)a.'! ($os(!+# o, #h! Go#/ s!$a)# $!#u$)&)" #o -u#% o) &#s!6(&$%/

:.; L!a! )o# -u! sha'' .! '&*&#!- #o #h! ha', (a% '!a! h! &s '&3!'% #o!a$) #h!$!a,#!$/

:+; L!a! )o# -u! -u$&)" #h! !)#&$! s!$&+! sha'' .! '&*&#!- #o a*a6&*u* o, @ -a%s//:-; L!a! )o# -u! sha'' .! -!.&#!- a"a&)s# #h! ha', (a% '!a! #h!

Go!$)*!)# s!$a)# *a% !a$) su.s!1u!)#'%/

.2.'/ E5/6/<"#6/@ 40608 *a% .! "$a)#!- #o a) !*('o%!! &) s(!+&a'

+&$+u*s#a)+!s8

:a; Wh!) )o o#h!$ '!a! &s a-*&ss&.'!/:.; Wh!) o#h!$ '!a! &s a-*&ss&.'! .u# #h! Go!$)*!)# s!$a)#

a(('&!s &) 2$&#&)" ,o$ #h! "$a)# o, !6#$ao$-&)a$% '!a!/ I#a$&!s ,$o* *o)#hs #o > *o)#hs as (!$ $u'! o, C/C/S/ L!a!

$u'!s/

.2.(.L060 /06/65/@ 5 /05"/0!0#5 >R40 38 C.C.S 4060 /40 ;

A) !*('o%!! *a% .! (!$*&##!- .% #h! au#ho$&#% +o*(!#!)# #o "$a)# #o #a3!'!a! ($!(a$a#o$% #o $!#&$!*!)# #o #h! !6#!)# o, !a$)!- '!a! -u! :)o#!6+!!-&)" @@ -a%s; #o"!#h!$ 2&#h ha', (a% '!a! -u!0:su.7!+# #o #h!+o)-&#&o) #ha# su+h '!a! !6#!)-s u( #o a)- &)+'u-!s #h! -a#! o, $!#&$!*!)#;/

.2.+.M650/#"5@ L060 >R40 %( C.C.S. 4060 /40?

Page no. 45 of 90



A ,!*a'! !*('o%!! :&)+'u-&)" a) a(($!)#&+!; *a% .! "$a)#!- *a#!$)&#%'!a! .% a) au#ho$&#% +o*(!#!)# #o "$a)# '!a! :,o$ su+h a (!$&o- o, ?< -a%s ,$o* #h! -a#! o, &#s +o**!)+!*!)#;/ Du$&)" su+h a (!$&o- sh!sha'' .! (a&- '!a! sa'a$% !1ua' #o #h! (a% -$a2) &**!-&a#!'% ($!+!-&)"#h! '!a!/

Ma#!$)&#% '!a! *a% a'so .! "$a)#!- &) +as! o, M&s+a$$&a"! o$ a.o$#&o) #o#h! !6#!)# o, >< -a%s &) !)#&$! s!$&+! o, a ,!*a'! !*('o%!!/

.2.8. P650/#"5@ 4060 >*"5 0075 /! +.1.+? A *a'! !*('o%!! 2&#h '!ss #ha) su$&&)" +h&'-$!) *a% .! "$a)#!-(a#!$)&#% '!a! ,o$ a (!$&o- o, ?< -a%s +o),&)!*!)# o, h&s 2&,! &/!/ u( #o ?<-a%s .!,o$! o$ u( #o *o)#hs ,$o* -a#! o, -!'&!$% o, +h&'-/ I, su+h a'!a! &s )o# aa&'!- &# 2&'' .! #$!a#!- as 'a(s!-/ Pa#!$)&#% '!a! sha'' )o# .!-!.&#!- #o '!a! a++ou)#/

.2..H"564 L060 >R40 %( C.C.S 4060 /40?

Th! au#ho$&#% +o*(!#!)# #o "$a)# '!a! *a% "$a)# hos(&#a' '!a! #o

:a; C'ass IV !*('o%!!s0 a)- :.; Su+h +'ass III !*('o%!!s 2hos! -u#&!s &)o'! #h! ha)-'&)" o,

-a)"!$ous *a+h&)!$%0 !6('os&! *a#!$&a's (o&so)ous -$u"s a)-#h! '&3!0 o$ #h! (!$,o$*a)+! o, ha4a$-ous #as3s0

Wh&'! u)-!$ *!-&+a' #$!a#*!)# &) a hos(&#a' o$ o#h!$2&s!0 ,o$ &'')!sso$ &)7u$% &, su+h &'')!ss o$ &)7u$% &s -&$!+#'% -u! #o $&s3s &)+u$$!- &)#h! +ou$s! o, o,,&+&a' -u#&!s/

Hos(&#a' '!a! sha'' .! "$a)#!- o) #h! a(('&+a#&o) o) #h! ($o-u+#&o)o, *!-&+a' +!$#&,&+a#! ,$o* a) Au#ho$&4!- M!-&+a' A##!)-a)#/Hos(&#a' '!a! *a% .! "$a)#!- ,o$ su+h a (!$&o- as #h!au#ho$&#% "$a)#&)" &# *a% +o)s&-!$ )!+!ssa$%/

Hos(&#a' '!a! sha'' )o# .! -!.&#!- a"a&)s# #h! '!a! a++ou)# a)-*a% .! +o*.&)!- 2&#h a)% o#h!$ 3&)- o, '!a! 2h&+h *a% .!a-*&ss&.'!0 ($o&-!- #h! #o#a' (!$&o- o, '!a! a,#!$ su+h+o*.&)a#&o)s0 -o!s )o# !6+!!- *o)#hs/

L!a! sa'a$% ,o$ #h! ,&$s# ?@ -a%s 2&'' .! #h! (a% 'as# -$a2) a)- ,o$ #h! $!*a&)&)" (!$&o-0 &# 2&'' .! !1ua' #o '!a! sa'a$% -u$&)" ha', (a%'!a!/

.2.1.6/6#5"#0 4060 >R40 %8 C.C.S 4060 /40?

Wh!$! &) #h! +o)s!1u!)+! o, #h! ($!s!)+! o, &),!+#&ous -&s!as!0 s*a''(o6 a)- ('a"u!0 o$ a)% o#h!$ -&s!as! as *a% ha! .!!) -!+'a$!- .% #h!Go!$)*!)# as &),!+#&ous &) #h! ,a*&'% o$ hous! ho'- o, a) !*('o%!! a#h&s ('a+! o, -u#%0 $!s&-!)+! o$ so7ou$)0 h&s a##!)-a)+! a# h&s o,,&+! &s

Page no. 46 of 90



+o)s&-!$!- ha4a$-ous #o #h! h!a'#h o, o#h!$ !*('o%!!s0 su+h !*('o%!!*a% .! "$a)#!- 1ua$a)#&)! '!a! .% #h! h!a- o, #h! o,,&+! o) #h!+!$#&,&+a#! o, *!-&+a' o,,&+!$ o$ (u.'&+ h!a'#h o,,&+!$ ,o$ a (!$&o- o, )o#!6+!!-&)" ? -a%s o$ &) !6+!(#&o)a' +&$+u*s#a)+!s0 @ -a%s/ Ho2!!$ #h!sa)+#&o) o, #h&s '!a! &s $!so$#!- #o !$% $a$!'%/

.2.11.S07"64 C664 4060 / U#"# R0/00#565"0:

S(!+&a' +asua' '!a! u( #o a *a6&*u* o, @ -a%s &) a %!a$ *a% .!"$a)#!- ,o$ #h! ,o''o2&)" (u$(os!8:a; Wh!) -!'!"a#!s #o #h! A'' I)-&a Co),!$!)+!s a)- C&$+'!

+o),!$!)+!s a)- *!!#&)"s o, #h! !6!+u#&! +ou)+&'s a)-+&$+'! a)- -&&s&o)a' !6!+u#&! +o**&##!!s a$! $!1u&$!- #o a##!)-su+h +o),!$!)+!s a)- *!!#&)"s/

:.; Wh!) #h! *!*.!$s ,$o* ou#s#a#&o)s a$! $!1u&$!- #o a##!)-

*o)#h'% *!!#&)"s 2&#h #h! H!a-s o, C&$+'!s/

:+; Wh!) *!*.!$s ,$o* ou#s#a#&o)s o) -!(u#a#&o) 2a&# ,o$ #h!M&)&s#!$0 M&)&s#!$ o, S#a#! :D!(u#% M&)&s#!$ a)- D&$!+#o$

G!)!$a';/

S(!+&a' +asua' '!a! *a% .! a''o2!- #o *!*.!$s o, #h! u)&o)s +o*&)",$o* ou#s#a#&o)s #o a##!)- #h!&$ *o)#h'% *!!#&)"s 2&#h D!(a$#*!)#a'O,,&+!$s a# D&&s&o)a' '!!' o) #h! ,o''o2&)" +o)-&#&o)s8

:a; Tha# )o# *o$! #ha) #2o *!*.!$s o, #h! D&&s&o)a' U)&o) a$!

a''o2!- #h&s +o)+!ss&o) -u$&)" a %!a$/:.; Tha# s(!+&a' +asua' '!a! &s a''o2!- o)'% ,o$ #h! -a%-a%s o, #h!*!!#&)" a)- #h! a+#ua' #&*! #a3!) &) #h! 7ou$)!%/

:+; Tha# #h! *a6&*u* '&*&# o, s(!+&a' +asua' '!a! a''o2!- shou'- )o#!6+!!- ? -a%s &) a %!a$/

:-; Tha# #h! +o)+!ss&o) u)-!$ #h&s &#!* 2&'' )o# .$&)" a) a--&#&o)a'.!)!,&# #o s#a,, 2ho u)-!$ (a$a"$a(h :?; a.o! a$! a''o2!-

#h! +o)+!ss&o) o, s(!+&a' +asua' '!a! #o #h! !6#!)# o, @ -a%s&) a %!a$/ I, a)% o,,&+&a' &s $!1u&$!- #o *!!# #h! D&&s&o)a' H!a-0#h! s(!+&a' +asua' '!a! "$a)#!- #o h&* ,o$ #h! (u$(os! 2&'' .!

+ou)#!- a"a&)s# #hos! @ -a%s s(!+&a' +asua' '!a! &)a %!a$/:!; Th! 'o+a' *!*.!$s *a% .! "&!) su&#a.'! o,, ,o$ #h! -u$a#&o) o,

#h! *!!#&)"/

A'' #h! a.o! +o)+!ss&o)s a$! #o .! a''o2!- su.7!+# #o +o)-&#&o) o,!6&"!)+&!s o, s!$&+!/

:D/O/Ts M!*o No/ <>?=?5SPB II -a#!- ?<#h Ma$+h ?=?;

.3. REGARDING GRANT OF SPECIAL CASUAL LEA)E

Page no. 47 of 90



//?/ Fo$ (a$#&+&(a#&o) &) S(o$#s a)- Cu'#u$a' A+#&&#&!s

:&; S(o$#s E!)#s

S(!+&a' +asua' '!a! *a% .! a''o2!- #o a) !*('o%!! ,o$ (!$&o- )o#!6+!!-&)" @ -a%s &) a)% o)! +a'!)-a$ %!a$/ Th! (!$&o- o, a.s!)+! &)!6+!ss o, @ -a%s shou'- .! #$!a#!- as $!"u'a$ '!a! o, #h! 3&)-a-*&ss&.'! u)-!$ #h! '!a! $u'!s a(('&+a.'! #o #h! (!$so)s +o)+!$)!-/Fo$ #h&s (u$(os! !*('o%!!s *a% as a s(!+&a' +as!0 .! (!$*&##!- #o+o*.&)! s(!+&a' +asua' '!a! 2&#h $!"u'a$ '!a!/ S(!+&a' +asua' '!a!shou'- )o# ho2!!$0 .! "$a)#!- &) +o*.&)a#&o)s 2&#h o$-&)a$% +asua''!a!/

/// Th! s(!+&a' +asua' '!a! *a% .! a''o2!- o)'% 5

:a; Fo$ (a$#&+&(a#&o) &) s(o$#&)" !!)#s o, Na#&o)a' o$ I)#!$)a#&o)a'&*(o$#a)+! a)-:.; Wh!) #h! !*('o%!!s +o)+!$)!- &s s!'!+#!- ,o$ su+h (a$#&+&(a#&o)0:+; I) $!s(!+# o, I)#!$)a#&o)a' S(o$#&)" !!)#s .% a)% Na#&o)a' s(o$#s

F!-!$a#&o)Asso+&a#&o) $!+o")&4!- .% #h! A'' I)-&a Cou)+&' o, S(o$#s a)- a(($o!- .% #h! M&)&s#$% o, E-u+a#&o)0 o$

:-; I) $!s(!+# o, !!)#s o, )a#&o)a' &*(o$#a)+!0 2h!) #h! s(o$#&)"!!)# &) 2h&+h (a$#&+&(a#&o) #a3!s ('a+!0 &s h!'- o) a) &)#!$)a#&o)a'o$ &)#!$5+&$+'! .as&s a)- #h! !*('o%!! +o)+!$)!- #a3!s (a$# &) #h!!!)# &) a #!a* as a -u'% )o*&)a#!- $!($!s!)#a#&! o) .!ha', o, #h!s#a#!0 4o)!0 o$ +&$+'!0 as #h! +as! *a% .!/

/// Th&s +o)+!ss&o)s &s )o# #o .! a''o2!- ,o$ (a$#&+&(a#&)" !&#h!$ &) aNa#&o)a' o$ I)#!$)a#&o)a' s(o$#&)" !!)# &) 2h&+h su+h

(a$#&+&(a#&o)o, #h! !*('o%!! +o)+!$)!- #a3!s ('a+! &) h&s (!$so)a' +a(a+&#%a)- )o# &) a $!($!s!)#a#&! +a(a+&#%/

//>/ Th! "$a)# o, s(!+&a' +asua' '!a! 2&'' .! su.7!+# #o #h!($o&s&o)s o, (a$a"$a(h a.o!/ Th! (o2!$ o, "$a)#&)"

s(!+&a' +asua' '!a! u)-!$ #h!s! o$-!$s 2&'' .! !6!$+&s!- .%H!a-s o, D!(a$#*!)#s as -!,&)!- &) su(('!*!)#a$% Ru'! :?@;&) #h! +as! o, Go!$)*!)# s!$a)# u)-!$ #h!&$ a-*&)&s#$a#&!+o)#$o' a)- .% #h! M&)&s#!$s o, #h! Go!$)*!)# o, I)-&a &)o#h!$ +as!s/

//< S(!+&a' +asua' '!a! u)-!$ #h!s! o$-!$s *a% .! "$a)#!- #o #h!!*('o%!!s 2ho a$! s!'!+#!- o$ s(o)so$!- .% #h!

o$"a)&4a#&o)s *!)#&o)!- &) (a$a :.; :&; a.o!0 ,o$ "&&)"$u))&)" +o**!)#a$&!s o!$ #h! A'' I)-&a Ra-&o a)-

Doo$-a$sha) &) Na#&o)a'I)#!$)a#&o)a' *!!#s/ :G/I MHA

Page no. 48 of 90



O/M/ No/ >=<@ Es#/0 -a#!- <#h A($&' ?<>0 a)- @?=Es#/ :A;0 -a#!- #h! #h No!*.!$ ?/

Ho*! M&)&s#$%s O/M/ a.o! a)- No/ >@/<> Es#/ :A;0 -a#!- #h! ?#hJu)! ?< :)o# ($&)#!-; a)- ($o&-!- ,o$ #h! "$a)# o, s(!+&a' +asua' '!a!#o #h! !*('o%!! 2ho (a$#&+&(a#! &) s(o$#&)" !!)#s Na#&o)a'I)#!$)a#&o)a'

&*(o$#a)+! a)- #h! &)#!$ M&)&s#!$&a'I)#!$ -!(a$#*!)#a' #ou$)a*!)#s a)-s(o$#&)" !!)#s/ A -ou.# has .!!) !6($!ss!- 2h!#h!$ s(!+&a' +asua''!a! +ou'- .! a''o2!- ,o$ +!)#$a' ($!5s!+#&o) #$&a' h!'- &) -&,,!$!)#s#a#&o)s #o s!'!+# A'' I)-&a ('a%!$s ,o$ su+h #ou$)a*!)#s o$ s(o$#&)" !!)#s/I# 2&'' .! o.s!$!- ,$o* Ho*! M&)&s#$%s o$-!$ *!)#&o)!- a.o! #ha# &# 2ass(!+&,&+a''% s#a#!- #ha# s(!+&a' +asua' '!a! +ou'- .! "$a)#!- o)'% o) #hos!2h!$! a) !*('o%!! &s a+#ua''% s!'!+#!- a)- h! (a$#&+&(a#!s &) s(o$#&)"!!)#s o, Na#&o)a'I)#!$5-!(a$#*!)#a' #ou$)a*!)#s/ P$!5s!'!+#&o) #$a&' #os!'!+# A'' I)-&a ('a%!$s ,o$ su+h #ou$)a*!)#s a$! )o# +o!$!- .% Ho*!M&)&s#$%s o$-!$ *!)#&o)!- a.o!/ As su+h )o s(!+&a' +asua' '!a! shou'-.! "$a)#!- ,o$ a.s!)+! -u! #o ($!5s!'!+#&o) #$&a's ,o$ s!'!+#&)" A'' I)-&a

('a%!$s &) s(o$#&)" !!)#s o, Na#&o)a'I)#!$)a#&o)a' &*(o$#a)+! o$ &) I)#!$5D!(a$#*!)#a' #ou$)a*!)#s/:G/I/ M/H/A/0 O/M/ No/ >?<= Es# :A; -a#!- ?s# Ja)ua$%0 ?;

.3.(. C45/64 A75""5"0:

I# has .!!) -!+&-!- #o !6#!)- #h! +o)+!ss&o) "$a)#!- &) M&)&s#$% o, Ho*! A,,a&$s0 O/M/ No/ >@<> Es#/ :A;0 -a#!- ?#h Ju)! ?< #o #hos!Go!$)*!)# s!$a)#s a'so 2ho (a$#&+&(a#! &) +u'#u$a' a+#&&#&!s0 '&3! -a)+!0-$a*a0 *us&+0 (o!#&+ s%*(os&u*0 !#+/ o, a) A'' I)-&a o$ I)#!$5S#a#!Cha$a+#!$ o$"a)&4!- .% #h! C!)#$a' S!+$!#a$&a# S(o$#s Co)#$o' Boa$- o$ &#s

.!ha', su.7!+# #o #h! o!$a'' '&*&# o, @ -a%s $!,!$$!- #o &) (a$a"$a(h :-; o, #ha# O/M/ s(!+&a' +asua' '!a! 2&'' )o# .! a-*&ss&.'! ,o$ ($a+#&+! o$ ,o$ (a$#&+&(a#&o) &) +u'#u$a' a+#&&#&!s 'o+a''%/

.3.+. M#56"#00/"#; E0<"5"#:

I# has .!!) -!+&-!- #ha# !*('o%!!s (a$#&+&(a#&)" &) *ou)#a&)!!$&)"!6(!-&#&o)s *a% .! "$a)#!- s(!+&a' +asua' '!a! )o# !6+!!-&)" @-a%s &) a)% o)! +a'!)-a$ %!a$0 su.7!+# #o #h! ,o''o2&)" +o)-&#&o)s8

:a; Tha# #h! !6(!-&#&o) has #h! a(($oa' o, #h! I)-&a Mou)#a&)!!$&)"Fou)-a#&o) a)-

:.; Th!$! 2&'' .! )o +ha)"! &) #h! o!$a'' '&*&# o, #h! @ -a%s s(!+&a'+asua' '!a! ,o$ o)! +a'!)-a$ %!a$ ,o$ (a$#&+&(a#&o)

&*(o$#a)+!/

.%. F/ F6!"4@ P46##"#;

>1? I# 50 760 M640 E!4@00:

Page no. 49 of 90



Ma'! !*('o%!!s 2ho u)-!$"o as!+#o*% o(!$a#&o) u)-!$ #h! ,a*&'%2!',a$! ($o"$a*s *a% .! "$a)#!- s(!+&a' +asua' '!a! )o#!6+!!-&)" s&6 2o$3&)" -a%s/ I, a) !*('o%!! u)-!$"o!s as!+#o*%o(!$a#&o) ,o$ #h! s!+o)- #&*! o) a++ou)# o, #h! ,a&'u$! o, #h! ,&$s#o(!$a#&o) a s(!+&a' +asua' '!a! )o# !6+!!-&)" s&6 -a%s *a% .! "$a)#!-

a"a&) o) ($o-u+#&o) o, a +!$#&,&+a#! ,$o* #h! *!-&+a' au#ho$&#% +o)+!$)!-#o !,,!+# #ha# #h! s!+o)- o(!$a#&o) 2as (!$,o$*!- -u! #o #h! ,a&'u$! o, #h!,&$s# o(!$a#&o)/

>2? I# 50 760 F0!640 E!4@00:

:a; F!*a'! !*('o%!!s 2ho u)-!$"o #u.!+#o*% o(!$a#&o)s52h!#h!$ (u!$(!$a' o$ )o)5(u!$(!$a' *a% .! "$a)#!- s(!+&a' +asua' '!a! )o#!6+!!-&)" ,ou$#!!) 2o$3&)" -a%s/

:.; F!*a'! !*('o%!!s 2ho ha! &)s!$#&o)s o, &)#$au#!$&)!

+o)#$a+!(#&! -!&+!s *a% .! "$a)#!- s(!+&a' +asua' '!a! o) #h!-a% o, IUCD &)s!$#&o)/

:+; F!*a'! E*('o%!!s 2ho u)-!$"o sa'(&)"!+#o*% :MTP; *a% .!"$a)#!- s(!+&a' +asua' '!a! )o# !6+!!-&)" ?> -a%s/

Ma'! E*('o%!!s 2hos! 2&!s u)-!$"o Tu.!+#o*% o(!$a#&o)s8

:a; Ma'! !*('o%!!s 2hos! 2&!s u)-!$"o !&#h!$ (u!$(!$a' o$ )o)5(u!$(!$a' #u.!+#o*% o(!$a#&o) ,o$ #h! ,&$s# #&*! o$ ,o$ #h! s!+o)-#&*! -u! #o ,a&'u$! o, #h! ,&$s# o(!$a#&o) :u)-!$ Fa*&'% W!',a$!

P$o"$a*s; *a% .! "$a)#!- s(!+&a' +asua' '!a! ,o$ = -a%s su.7!+##o #h! ($o-u+#&o) o, *!-&+a' +!$#&,&+a#! s#a#&)" #ha# #h!&$ 2&!s ha!u)-!$"o)! #u.!+#o*% o(!$a#&o) ,o$ #h! s!+o)- #&*! -u! #o #h!,a&'u$! o, #h! ,&$s#/ I# sha'' )o# .! )!+!ssa$% #o s#a#! &) #h!+!$#&,&+a#! #ha# #h! ($!s!)+! o, !*('o%!!s &s $!1u&$!- #o 'oo3 a,#!$ #h! 2&,! -u$&)" h!$ +o)a'!s+!)+!/

:.; Ma'! !*('o%!!s 2hos! 2&!s u)-!$"o #u.!+#o*%sa'(&)"!+#o*%o(!$a#&o) a,#!$ M!-&+a' T!$*&)a#&o) o, P$!")a)+% :MTP; *a% .!"$a)#!- s(!+&a' +asua' '!a! u( #o = -a%s su.7!+# #o #h! ($o-u+#&o)o, #h! M!-&+a' C!$#&,&+a#! s#a#&)" #ha# #h!&$ 2&!s ha! u)-!$"o)!#u.!+#o*% sa'(&)"!+#o*% o(!$a#&o) a,#!$ M!-&+a' T!$*&)a#&o) o, P$!")a)+%/ I# sha'' )o# .! )!+!ssa$% #o s#a#! &) #h! +!$#&,&+a#! #ha##h! ($!s!)+! o, #h! !*('o%!! &s $!1u&$!- #o 'oo3 a,#!$ #h! 2&,!-u$&)" h!$ +o)a'!s+!)+!/

:; I) +as! o, (os# s#!$&'&4a#&o)o(!$a#&o) +o*('&+a#&o)s8

A) !*('o%!! 2ho $!1u&$!s s(!+&a' +asua' '!a! .!%o)- #h! '&*&#s'a&- -o2) ,o$ u)-!$"o&)" s#!$&'&4a#&o) o(!$a#&o) o2&)" #o #h!-!!'o(*!)#s o, (os#5o(!$a#&o) +o*('&+a#&o)s *a% .! a''o2!-

Page no. 50 of 90



s(!+&a' +asua' '!a! #o +o!$ #h! (!$&o- ,o$ 2h&+h h! o$ sh! &shos(&#a'&4!- o) a++ou)# o, (os# o(!$a#&o)a' +o*('&+a#&o)s0 su.7!+##o #h! ($o-u+#&o) o, a +!$#&,&+a#! ,$o* #h! +o)+!$)!- hos(&#a'0 #h!.!)!,&# o, #h! a--&#&o)a' s(!+&a' +asua' '!a! *a% a'so .! !6#!)-!-&# #h! !6#!)# o, s!!) -a%s &) +as! o, as!+#o*% o(!$a#&o) a)- #h!

,ou$#!!) -a%s &) +as! o, #u.!+#o*% o(!$a#&o)0 a)- #o su+h!*('o%!!s 2ho a,#!$ s#!$&'&4a#&o) o(!$a#&o) -o )o# $!*a&)hos(&#a'&4!- .u# a# #h! sa*! #&*!0 a$! )o# .ou)- ,&# #o "o #o 2o$30su.7!+# #o #h! ($o-u+#&o) o, a *!-&+a' +!$#&,&+a#! ,$o* #h!a(($o($&a#! au#ho$&#% &) #h! +o)+!$)!- hos(&#a'au#ho$&4!- *!-&+a'ass&s#a)#/

:>; Fo$ u)-!$"o&)" $!+a)a'&sa#&o) o(!$a#&o)8

E*('o%!!s 2ho u)-!$"o o(!$a#&o) ,o$ $!+a)a'&sa#&o) *a% .!"$a)#!- s(!+&a' +asua' '!a! u( #o a (!$&o- o, ? -a%s o$ a+#ua'

(!$&o- o, hos(&#a'&4a#&o) as +!$#&,&!- .% #h! au#ho$&4!- *!-&+a'a##!)-a)#0 2h&+h!!$ &s '!ss/ I) a--&#&o) s(!+&a' +asua' '!a! +a)a'so .! "$a)#!- ,o$ #h! a+#ua' (!$&o- o, #h! #o a)- ,$o 7ou$)!%(!$,o$*!- ,o$ u)-!$"o&)" #h&s o(!$a#&o)/ Th! "$a)# o, s(!+&a'+asua' '!a! ,o$ $!+a)a'&sa#&o) o(!$a#&o) :2&#hou# a)% +o**&#*!)##o #h! $!&*.u$s!*!)# o, *!-&+a' !6(!)s!s; &s su.7!+# #o #h!,o''o2&)" +o)-&#&o)s/

:&; Th! o(!$a#&o) shou'- ha! .!!) (!$,o$*!- &)hos(&#a'*!-&+a' +o''!"!I)s#&#u#! 2h!$! ,a+&'&#&!s ,o$ $!+a)a'&sa#&o) a$! aa&'a.'!/ I, #h! o(!$a#&o) &s (!$,o$*!- &)

a ($&a#! hos(&#a' &# shou'- .! o)! )o*&)a#!- .% #h! S#a#!Go!$)*!)# ,o$ $!+a)a'&sa#&o) o(!$a#&o)s/:&&; Th! $!1u!s# ,o$ "$a)# o, s(!+&a' +asua' '!a! &s su((o$#!- .%

a *!-&+a' +!$#&,&+a#! ,$o* #h! -o+#o$ 2ho (!$,o$*!- #h!o(!$a#&o) #o #h! !,,!+# #ha# hos(&#a'&4a#&o) o, #h! !*('o%!!s,o$ #h! (!$&o- s#&(u'a#!- #h!$!&) 2as !ss!)#&a' ,o$ #h!o(!$a#&o) a)- (os#5o(!$a#&o) $!+o!$%/

Th! +o)+!ss&o) &)-&+a#!- a.o! &s a-*&ss&.'! #o !*('o%!!s a'so2ho8 :a; A$! u)*a$$&!- o$

:.; Ha! '!ss #ha) #2o +h&'-$!) o$ :+; D!s&$! $!+a)a'&sa#&o) ,o$ su.s#a)#&a' $!aso)s !/"/

a (!$so) has 'os# a'' *a'! +h&'-$!) o$ a'' ,!*a'!+h&'-$!) a,#!$ as!+#o*%#u.!+#o*% o(!$a#&o)(!$,o$*!- !a$'&!$/

:<; Co*.&)&)" 2&#h $!"u'a$+asua' '!a!8

S(!+&a' +asua' '!a! +o))!+#!- 2&#h s#!$&'&4a#&o)$!+a)a'&sa#&o) *a%.! ($!,&6!- #o $!"u'a$ '!a! o$ CL/ I# +a))o# ho2!!$ .! +o*.&)!-2&#h +asua' '!a! a)- $!"u'a$ '!a!/

Page no. 51 of 90



:G/I/ D!(a$#*!)#/ O, P!$so)a' A/R/O/M/ No/ @?= Es##/ :A;-a#!- #h Au"us# ?=;

1.'. L060 A4"765"#

A(('&+a#&o) ,o$ '!a! *us# .! su.*&##!- &) SR5I/ A) a(('&+a#&o) ,o$ '!a!*us# .! su.*&##!- o$-&)a$&'% o)! *o)#h &) a-a)+! so as #o !)a.'!)!+!ssa$% a$$a)"!*!)#s #o .! *a-! ,o$ #h! (!$,o$*a)+! o, #h!a(('&+a)#s -u#&!s -u$&)" h&s a.s!)+!/ Wh!$! a) a(('&+a#&o) &s )o#su.*&##!- o)! *o)#h &) a-a)+!0 &) #h! a.s!)+! o, a-!1ua#! $!aso)s ,o$ su+h -!'a%!- su.*&ss&o)0 #h! '!a! a(('&!- ,o$ &s '&a.'! #o .! $!,us!- o$ (os#(o)!-/

A) a(('&+a#&o) ,o$ '!a! 2&'' .! su.*&##!- #o #h! a(('&+a)#s &**!-&a#!su(!$&o$ 2ho0 &, h! &s )o# #h! au#ho$&#% +o*(!#!)# #o sa)+#&o) #h! '!a! 2&''

$!+o$- h&s $!+o**!)-a#&o)s a)- ($o(osa' ,o$ ,&''&)" u( #h! a+a)+% -u$&)"#h! a(('&+a)#s a.s!)+! a)- ,o$2a$- #h! a(('&+a#&o) 2&#hou# ,u$#h!$ -!'a%#o #h! o,,&+!$ 2ho *a&)#a&)s #h! a(('&+a)#s s!$&+! .oo3$!+o$- a)- '!a!a++ou)#/ Tha# o,,&+!$ 2&'' !6a*&)! #h! s!$&+! .oo3$!+o$- a)- '!a!a++ou)# a)- $!+o$- #h! #o#a' a*ou)# o, '!a! a# #h! +$!-&# o, #h! a(('&+a)#a)- ,o$2a$- #h! ,o$* !6(!-&#&ous'% #o #h! au#ho$&#% +o*(!#!)# #o sa)+#&o)#h! '!a!/

A) o,,&+!$ 2ho &s au#ho$&4!- #o sa)+#&o) #h! '!a! 2&'' sa#&s,% h&*s!', as #o#h! #&#'! o, #h! '!a! a(('&!- ,o$ .% $!,!$!)+! #o #h! +!$#&,&+a#! o, a-*&ss&.&'&#% o, '!a! $!+o$-!- o) #h! '!a! a(('&+a#&o)/ I, #h! o,,&+!$

"$a)#s '!a!0 a) o$-!$ 2&'' .! &ssu!- s(!+&,%&)" #h! a$$a)"!*!)#s o$-!$!-&) +o)s!1u!)+! o, #h! a+a)+%0 &, a)%/ A +o(% o, #h! o$-!$s 2&'' .!,u$)&sh!- #o #h! H!a- o, #h! A(('&+a)#s o,,&+! a)- #o #h! H!a- o, #h!O,,&+! ,$o* 2h&+h #h! a(('&+a)#s (a% &s -$a2) a)- #o !a+h o, #h! o,,&+&a's+o)+!$)!- a)- &) +as! o, '!a! a(('&+a#&o) su.*&##!- #o #h! H!a- o, #h!C&$+'! #h$ou"h a su(!$&s&)" o,,&+!$0 a +o(% o, #h! o$-!$ (ass!- shou'-a'so .! ,u$)&sh!- #o #h! su(!$&s&)" o,,&+!$/

1.(. C664 L060

Casua' '!a! &s )o# $!+o")&4!- ,o$* o, '!a! a)- &s )o# su.7!+# #o a)%$u'!s/ T!+h)&+a''%0 #h!$!,o$!0 a) !*('o%!! o) +asua' '!a! &s )o# #$!a#!- asa.s!)# ,$o* -u#% a)- h&s (a% &s )o# &)#!$*&##!-/ Fo$ a-*&)&s#$a#&!$!aso)s a)- &) o$-!$ #o !)su$!0 as ,a$ as (oss&.'!0 u)&,o$*&#% o, #$!a#*!)#&) #h&s $!s(!+#0 #h! ,o''o2&)" &)s#$u+#&o)s ha! .!!) 'a&- -o2)8

:a; Casua' '!a! &s '&*&#!- #o a *a6&*u* o, ? -a%s &) a +a'!)-a$ %!a$/:.; Th! )u*.!$ o, -a%s s(!+&,&!- &s a *a6&*u* o)'% a)- )o o)! +a)

+'a&* #h! *a6&*u* )u*.!$ o, -a%s o, +asua' '!a! as a *a##!$ o, $&"h#/

Page no. 52 of 90



:+; Casua' '!a! &s &)#!)-!- !ss!)#&a''% ,o$ sho$# (!$&o-s o$ a.s!)+!-u! #o u)!6(!+#!- +o)#&)"!)+&!s/ Su+h '!a! shou'- o$-&)a$&'% .!"$a)#!- ,o$ sho$# (!$&o-s o, 0 ?00 -a%s .u# )o# !6+!!-&)" < -a%sa# a)% o)! #&*!/ Th! h!a- o, #h! o,,&+! *a% ho2!!$ 2a&! #h&s+o)-&#&o) &) a)% &)-&&-ua' +as! &, h! +o)s&-!$s #ha# #h!$! a$!

!6+!(#&o)a' +&$+u*s#a)+!s 7us#&,%&)" a $!'a6a#&o) &) #h&s $!"a$-/ Th!($a+#&+! o, ($!,&6&)" o$ su,,&6&)" +asua' '!a! #o "a4!##!- ho'&-a%sa)- 2!!3'% o,, ,a''&)" 2&#h&) #h! (!$&o- o, +asua' '!a!0 o$ ($!+!-&)"o, ,o''o2&)" &#0 shou'- )o# .! +ou)#!- as (a$# o, #h! +asua' '!a!/

:-; E6+!(# &) #h! +as!s s(!+&,&!- &) (a$a </? "&!) .!'o2 #h! "$a)# o, +asua' '!a! &s0 &) !a+h +as!0 su.7!+# #o #h! +'!a$ +o)-&#&o) #ha# )o!6#$a !6(!)-&#u$! shou'- .! &)+u$$!- &) +o)s!1u!)+! o, #h!a.s!)+! o, a) o,,&+&a' o) +asua' '!a!/ Casua' '!a! +a) .! "$a)#!-o)'% 2h!) #h&s +a) .! -o)! 2&#hou# &)+o)!)&!)+! #o (u.'&+a-*&)&s#$a#&o) a)- (!$,o$*!- .% #h! $!*a&)&)" s#a,, o$ +a) .! h!'-u( 2&#hou# &)+o)!)&!)+!0 (!)-&)" h&s $!#u$) #o -u#%/

:!; Th! au#ho$&#% +o*(!#!)# #o "$a)# +asua' '!a! &s h!a- o, #h! o,,&+!0a)- 2h!$! #h! a(('&+a)# &s h&*s!', #h! h!a- o, #h! o,,&+!0 #h!au#ho$&#% &**!-&a#!'% su(!$&o$ #o h&*/ Th! h!a- o, #h! o,,&+! u)-!$ #h! +o)#$o' o, a "a44!#!- o,,&+!$ *a% -!'!"a#! #h! (o2!$ #o "$a)#+asua' '!a! #o a)% au#ho$&#% su.o$-&)a#! #o #h! 'a##!$/ Th! -!+&s&o)o, #h&s au#ho$&#% #o "$a)# +asua' '!a! &s ,&)a' &) a'' +as!s/

No#! 8 I) $!"a$- #o (!$so)s 2ho 7o&) s!$&+! &) #h! *&--'! o, a +a'!)-a$ %!a$ #h!au#ho$&#% +o*(!#!)# #o "$a)# su+h '!a!0 2&'' ha! #h! -&s+$!#&o) #o "$a)# !&#h!$ #h! ,u'' (!$&o- o, ? -a%s o$ o)'% a ($o(o$#&o) #h!$!o,0 a,#!$ #a3&)" &)#o a++ou)##h! +&$+u*s#a)+!s o, #h! +as!/

:,; Casua' '!a! )!!- )o# .! $!(o$#!- )o$ $!+o$-!- &) a.s!)#!!s#a#!*!)#0 &) s!$&+! .oo3s o$ s!$&+! $o''s/ I# shou'- .! )o#!- &)'oos! sh!!#s &) ,$o* Es#5<@ "&!) o) (a"! = / Th! ,o$* shou'- .!3!(# 2&#h #h! au#ho$&#%0 !*(o2!$!- #o sa)+#&o) +asua' '!a! o$ 2&#hh&s h!a- +'!$30 &, a)%0 I)s(!+#&)" O,,&+!$s shou'- s+$u#&)&4! a($o(o$#&o) o, #h!s! +asua' '!a! sh!!#s/ Wh!) a) o,,&+&a' &s#$a)s,!$$!-0 #h! o,,&+!$ *a&)#a&)&)" h&s +asua' '!a! sh!!#s 2&'',o$2a$- #h!* !)+'os!- &) a s!$&+! $!"&s#!$ +o!$ -&$!+# #o #h!o,,&+!$ .% 2ho* #h!% a$! #o .! *a&)#a&)!-/

1.+. A0#70 /! <5@

?@/=/?/A.s!)+! a,#!$ !6(&$% o, '!a! :Ru'! < o, C/C/S/ L!a! Ru'!;

:a; U)'!ss #h! au#ho$&#% +o*(!#!)# #o "$a)# '!a! !6#!)-s #h! '!a!0 a)!*('o%!! 2ho $!*a&)s a.s!)# a,#!$ #h! !)- o, '!a! &s !)#&#'!- #o# 4060 646/@ ,o$ #h! (!$&o- o, su+h a.s!)+! a)- #ha# (!$&o-sha'' .! -!.&#!- a"a&)s# h&s '!a! a++ou)# as #hou"h &# 2!$! ha',

Page no. 53 of 90



(a% '!a! #o #h! !6#!)# su+h '!a! &s -u!0 o$ #h! (!$&o- &) !6+!ss o, su+h '!a! -u! .!&)" #$!a#!- as !6#$ao$-&)a$% '!a!/

:.; W&'',u' a.s!)+! ,$o* -u#% a,#!$ #h! !6(&$% o, '!a! $!)-!$s aGo!$)*!)# s!$a)# '&a.'! #o -&s+&('&)a$% a+#&o)/

Go!$)*!)# o, I)-&as D!+&s&o)s8

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a)- u)'!ss #h! (!)s&o) sa)+#&o)&)" au#ho$&#% !6!$+&s!s &#s(o2!$s u)-!$ A$#&+'! >?0 C&&' S!$&+! R!"u'a#&o)s :)o2Ru'! = o, #h! C!)#$a' C&&' S!$&+!s :P!)s&o) $u'!s; #o #$!a##h! (!$&o- as '!a! 2&#hou# a''o2a)+!0 #h! !)#&$! (as# s!$&+!2&'' s#a)- ,o$,!&#!-/ :CA/G/0 U/O/ No/ ?>=5a>5< -a#!-#h! ?#h S!(#!*.!$ ?< &) G/I/ M/F/ F&'! No/ ??5:<;EV</

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!6#$ao$-&)a$% '!a!0 shou'- .! -!a'# 2&#h/ Th! *a##!$ has.!!) +o)s&-!$!- &) +o)s#&#u#&o) 2&#h #h! D!(a$#*!)# o, P!$so))!' a)- #h! M&)&s#$% o, F&)a)+!/ I# has .!!) +'a$&,&!-#ha# #h! a*!)-*!)# -o!s )o# #a3! a2a% #h! (o2!$ o, #h!-&s+&('&)a$% a+#&o) ,o$ a)% *&s+o)-u+# a)- &*(os! o)! o, #h!(!)a'#&!s u)-!$ C/C/A Ru'!s0 ?</ A+#&o) +a)0 #h!$!,o$! .!#a3!) u)-!$ #h!s! $u'!s ,o$ u)au#ho$&4!- a.s!)+! ,$o* -u#%o$ o!$s#a% o, '!a! !!) ,o$ o)! -a%0 #$!a#&)" &# as*&s+o)-u+#0 &, #h! ,a+#s a)- +&$+u*s#a)+!s o, #h! +as!2a$$a)# su+h a) a+#&o)/ DOT '!##!$ )o =@ D&s+/ I -a#!-#h! ?@#h F!.$ua$% ?=;/

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Page no. 54 of 90



Ru'!s0 ?=; a)- &, #h! +&$+u*s#a)+!s a$! !6+!(#&o)a'0 a-!+&s&o) +ou'- .! #a3!) .% #h! '!a! sa)+#&o)&)" au#ho$&#% #o"$a)# ,u$#h!$ '!a! &) !6+!ss o, #h! '&*&#s &) +o)su'#a#&o) 2&#h#h! M&)&s#$% o, F&)a)+!/ Su+h +as!s shou'- .! $!,!$$!- #o#h! D&$!+#o$a#!/

:&&; Wh!) a #!*(o$a$% !*('o%!! a(('&!s ,o$ '!a! .!%o)- #h!($!s+$&.!- '&*&# o, !6#$ao$-&)a$% '!a! a)- #h! '!a!sa)+#&o)&)" au#ho$&#% &s )o# sa#&s,&!- 2&#h #h! "!)u&)!ss o, #h! "$ou)-s o) 2h&+h ,u$#h!$ '!a! has .!!) as3!- ,o$0 )o$ -o!s h! +o)s&-!$ #h! "$ou)-s as !6+!(#&o)a'0 #h! '!a!+a))o# .! "$a)#!-/ I) su+h a +as! #h! Go!$)*!)# s!$a)#shou'- .! as3!- #o $!7o&) -u#% 2&#h&) a s(!+&,&!- -a#!0 ,a&'&)"2h&+h h! 2ou'- $!)-!$ h&*s!', '&a.'! ,o$ -&s+&('&)a$% a+#&o)/D&so.!-&!)+! o, o$-!$s #o $!7o&) -u#% 2&#h&) #h! s(!+&,&!-(!$&o- 2ou'- a,,o$- "oo- a)- su,,&+&!)# $!aso)s ,o$ &)&#&a#&)"-&s+&('&)a$% a+#&o) u)-!$ C/C/S/ :C/C/A; $u'!s ?</ I, h!

$!7o&)s -u#% .% #h! s#&(u'a#!- -a#!0 h! *a% .! #a3!) .a+3 #os!$&+! a)- #h! (!$&o- o, a.s!)+! )o# +o!$!- .% '!a! .!#$!a#!- as o!$s#a% o, '!a! a)- -!a'# 2&#h &) a++o$-a)+!2&#h #h! o$-!$s $!"a$-&)" $!"u'a$&4a#&o) o, o!$s#a% o, '!a!/

I, #h! !*('o%!! -o!s )o# 7o&) -u#% .% #h! s#&(u'a#!- -a#! &#2ou'- .! o(!) #o #h! -&s+&('&)a$% au#ho$&#% #o &)&#&a#!-&s+&('&)a$% ($o+!!-&)"s a"a&)s# h&*/ I, -u$&)" #h! +ou$s! o, -&s+&('&)a$% ($o+!!-&)"s h! +o*!s ,o$ $!7o&)&)" -u#%0 h!shou'- .! a''o2!- #o -o so 2&#hou# ($!7u-&+! #o -&s+&('&)a$%($o+!!-&)" a'$!a-% &)&#&a#!- a"a&)s# h&* :u)'!ss h! &s ('a+!-

u)-!$ sus(!)s&o); a)- #h! -&s+&('&)a$% a+#&o) +o)+'u-!- as1u&+3'% as (oss&.'!/ Th! 1u!s#&o) o, $!"u'a$&4a#&o) o, #h!(!$&o- o, o!$s#a% o, '!a! &s '!,# o!$ ,o$ +o)s&-!$a#&o) #&''#h! ,&)a'&4a#&o) o, #h! -&s+&('&)a$% ($o+!!-&)"s/

:&&&; I, #h! !*('o%!! a.s!)#s h&*s!', a.$u(#'% o$ a(('&!s '!a!2h&+h &s $!,us!- &) #h! !6&"!)+&!s o, s!$&+!s a)- s#&'' h!ha((!)s #o a.s!)# h&*s!', ,$o* -u#% h! shou'- .! #o'- o, #h! +o)s!1u!)+! &4/0 #ha# #h! !)#&$! (!$&o- o, a.s!)+!2ou'- .! #$!a#!- as u)au#ho$&4!-0 !)#a&'&)" 'oss o, (a% ,o$ #h! (!$&o- &) 1u!s#&o) u)-!$ ($o&s&o) #o ,u)-a*!)#a' Ru'!?= #h!$! .% $!su'#&)" &) .$!a3 &) s!$&+!/ I, ho2!!$0 h!$!(o$#s ,o$ -u#% .!,o$! o$ a,#!$ &)&#&a#&o) o, -&s+&('&)a$% a+#&o)&# *a% .! +o)+'u-!- a)- #h! (!$&o- o, a.s!)+! #$!a#!- asu)au#ho$&4!- $!su'#&)" &) 'oss &) (a% a)- a''o2a)+!s ,o$ #h!(!$&o- o, a.s!)+! u)-!$ ($o&s&o) #o F/R/ ?= :I; a)- #hus a.$!a3 &) s!$&+!/ Th! 1u!s#&o) 2h!#h!$ #h! .$!a3 shou'- .!+o)-o)!- o$ )o# a)- #$!a#!- as -&!s5)o) shou'- .!+o)s&-!$!- o)'% a,#!$ +o)+'u-&)" o, #h! -&s+&('&)a$%($o+!!-&)"s a)- #ha# #oo a,#!$ #h! !*('o%!! $!($!s!)# &) #h&s$!"a$-/

Page no. 55 of 90



1.+.2. I# &s *a-! +'!a$ #ha# a !*('o%!! 2ho $!*a&)s a.s!)#u)au#ho$&4!- 2&#hou# (!$*&ss&o) shou'- .! ($o+!!-!- a"a&)s#&**!-&a#!'% 0 a)- #h&s shou'- )o# .! (u# o,, #&'' #h! a.s!)+! !6+!!-s #h!'&*&# ($!s+$&.!- &) Ru'! :; :a; o, #h! C/C/S :'!a!; Ru'!s0 ?=/

Ho2!!$0 #h&s -&s+&('&)a$% au#ho$&#% shou'- +o)s&-!$ #h! "$ou)-s a.-u+#!-.% #h! !*('o%!! ,o$ h&s u)au#ho$&4!- a.s!)+! a$! 7us#&,&!-0 #h! '!a! o, #h! 3&)- a(('&!- ,o$ a)- -u! a)- a-*&ss&.'! *a% .! "$a)#!- #o h&*/ DOTsNo =@ D&s+/ ?; :SPB ?; -a#!- #h! <#h O+#o.!$ ?=;

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%. Pa%'. Hous! $!)# a)- o#h!$ +o*(!)sa#o$% a''o2a)+!s -$a2) &) #h! ($!s!)#(os#/

(. Na#u$! a)- (!$&o- o, '!a! a(('&!- ,o$ a)- -a#! ,$o* 2h&+h $!1u&$!-/+. Su)-a% a)- ho'&-a%s0 &, a)%0 ($o(os!- #o .! ($!,&6!-0 su,,&6!- #o '!a!/8. G$ou)-s o) 2h&+h '!a! &s a(('&!- ,o$/. Da#! o, $!#u$) ,$o* 'as# '!a!0 a)- #h! )a#u$! a)- (!$&o- o, #ha# '!a!/1. I ($o(os! -o )o# ($o(os! #o aa&' *%s!', o, '!a! #$a!' +o)+!ss&o) ,o$

#h! .'o+3 %!a$s / -u$&)" #h! !)su$&)" '!a!/11. A--$!ss -u$&)" '!a! (!$&o-/

S&")a#u$! o, #h! a(('&+a)#

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S&")a#u$! :2&#h -a#!;D!s&")a#&o)/

CERTIFICATE REGARDING ADMISSIBILIT OF LEA)E

C!$#&,&!- #ha# :)a#u$! o, '!a!;

,o$ //,$o* #o /I, a-*&ss&.'! u)-!$ $u'! o, #h!C!)#$a' C&&' S!$&+!s :L!a!; Ru'!s0 ?=/

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Page no. 56 of 90



O$-!$ o, #h! au#ho$&#% +o*(!#!)# #o "$a)# '!a!/

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RH

Page no. 57 of 90



CHAPTER 1

CONFIDENTIAL REPORT

11.1. I#5/<75"#

Co),&-!)#&a' $!(o$# &s )o#h&)" .u# a) ass!ss*!)# o, 2o$3 a)- +o)-u+# o, #h!Go!$)*!)# s!$a)#/ I# shou'- .! 2$&##!) !$% +a$!,u''%/ Th! $u'!s .!'o2 a$!($!s+$&.!- ,o$ C!)#$a' Go!$)*!)# S!$a)#s/ U)#&' BSNL ,o$*s &#s o2)

($o+!-u$!s ,o$ ass!ss&)" (!$,o$*a)+!0 #h!s! $u'!s a$! a(('&+a.'! ,o$ BSNLE*('o%!!s a'so/

11.2. R40 R0;6/<"#; */"5"#; C#"<0#5"64 R0/5

11.2.1.>R40 1+% >1? P & T !6#64 4!0 III 7650/ 1? A +o)#&)uous $!+o$- o, #h! 2o$30 +o)-u+# a)- +ha$a+#!$ o, a'' 2ho'! #&*!Go!$)*!)# s!$a)#s o, #h! D!(a$#*!)# !6+!(# #hos! 2hos! (a% a)-a''o2a)+!s a$! #$!a#!- as +o)#&)"!)# +ha$"!s 2&'' .! *a&)#a&)!-+o),&-!)#&a''% &) #h! ,o''o2&)" ,o$*s8

:a; O,,&+!$s o, G$ou( B 9 APP <>

:.; No)5"a4!##!- s#a,, 2o$3&)" &) o,,&+!s o, #h! H!a-s o, +&$+'!s0 A-*&)&s#$a#&! O,,&+!s0 D&&s&o)a' O,,&+!s0T!'!+o*/ O,,&+!s !#+/9 APP

:+; No)5"a4!##!- su(!$&so$% s#a,, 2o$3&)" &) o,,&+!s o, D&&s&o)a' O,,&+!s O,,&+!s o, H!a-s o, +&$+'!s 9 APP ??

:-; G$ou( D S#a,, 9 APP ?@

:!; O,,&+!$s o, G$ou( A 9 Fo$* No5?/

11.2.2.>R40 1+% >2? P & T )4!0 III C650/ 1?

Th! au#ho$&#&!s0 2ho a$! $!1u&$!- #o 2$&#! +o),&-!)#&a' $!(o$#s &) $!s(!+# o, #h! a$&ous +a#!"o$&!s o, )o) 9 "a4!##!- s#a,, a)- +ou)#!$s&") o$ $!&!2#h!*0 a$! &)-&+a#!- o) (a"! )o/ =>/ I) $!s(!+# o, *os# o, #h! "a4!##!-+a-$!s0 +ou)#!$s&")&)" au#ho$&#&!s ha! .!!) ($!s+$&.!- .u# &)+o)s&-!$a#&o) o, +!$#a&) ($a+#&+a' -&,,&+u'#&!s0 I# has )o# .!!) ,ou)- ,!as&.'!

Page no. 58 of 90



&) so*! +as!s #o ($!s+$&.! #h! +ou)#!$ s&")&)" o, $!(o$#s &) $!s(!+# o, )o)5"a4!##!- !*('o%!!s &) #h! D&&s&o)a' a)- Su. D&&s&o)a' O,,&+!s/

No#! ?8 CRs o, J/T/Os 2&'' .! 2$&##!) &) -u('&+a#! .% #h! SDEs a)- s!)# #o#h!&$ D/Es ,o$ +ou)#!$s&")a#u$!/

Th! C/R/ ,&'!s 2&'' .! *a&)#a&)!- .% #h! D/Es/ O)! +o(% o, #h! C/R/ -u'%+ou)#!$s&")!- shou'- .! s!)# #o #h! CGM 2ho 2&'' a'so *a&)#a&) o)! C/R/,&'! ,o$ #h! J/T/O/ +o)+!$)!- :=?=? D&s+/ I -# =55= a)-*o-&,&+a#&o)s;

11.2.3.>R40 1+% >3? P & T 4!0 III 7650/ I?

Co),&-!)#&a' $!(o$#s a$! #o .! 2$&##!) ,o$ !a+h ,&)a)+&a' %!a$ &) $!s(!+# o, !a+h o, #h! O,,&+&a's/ A $!(o$# shou'- :&) #h! ,&$s# 2!!3 o, A($&' o, !a+h%!a$; .! 2$&##!) &) #h! a(($o($&a#! ,o$* .% #h! ($!s+$&.!- $!(o$#&)" o,,&+!$

"&&)" a .$&!, o(&)&o) $!"a$-&)" #h! "!)!$a' 2o$3 a)- +o)-u+# o, #h! o,,&+!$ #o .! $!(o$#!- u(o)/ A $!(o$# *us# .! 2$&##!) a# #h! !)- o, #h! %!a$/ I, #h!(!$&o- o, o.s!$a#&o) ha((!)s #o .! '!ss #ha) #h$!! *o)#hs #h&s ,a+# o)'%)!!- #o .! &)-&+a#!- &) #h! $!(o$#/ Wh!) a) o,,&+!$ &s #$a)s,!$$!-0 h!shou'- 2$&#! a'' #h! $!(o$#s .!,o$! $!'&)1u&sh&)" #h! +ha$"!/ I) a)% +as!0 &, #h&s &s )o# (oss&.'!0 #h! a-!$s! $!*a$3s shou'- .! +o**u)&+a#!- o)'% .%h&s su++!sso$ ($o&-!- #h! $!(o$# &s )o# $!1u&$!- #o .! su.*&##!- #o #h!)!6# h&"h!$ au#ho$&#% ,o$ +ou)#!$ s&")a#u$!/ Wh!$!!$ a s!(a$a#!+ou)#!$s&")&)" au#ho$&#% &s ($!s+$&.!-0 #h! $!(o$# shou'- .! su.*&##!- #o#ha# au#ho$&#% ,o$ +o**u)&+a#&)" #h! a-!$s! $!*a$3s/

N50 II

O) #h! #$a)s,!$ o, #h! $!(o$#&)" O,,&+!$ o$ #h! o,,&+!$ #o .! $!(o$#!- u(o)0#h! R!(o$#&)" O,,&+!$ shou'- 2$&#! a $!(o$#0 ($o&-!- h! ha- a) o((o$#u)&#%#o 2a#+h #h! 2o$3 a)- +o)-u+# o, #h! o,,&+!$ ,o$ a (!$&o- o, *o$! #ha)#h$!! *o)#hs0 a)- &, )o#0 shou'- *a3! a) !)#$% &) #h! *!*o o, s!$&+!s&)-&+a#&)" #h! $!aso)s ,o$ 2h&+h a $!(o$# has )o# .!!) 2$&##!) u( .% h&*/Th! *!*o o, s!$&+!s a)- #h! $!(o$#0 &, 2$&##!) shou'- .! (ass!- o) #o #h!)!6# $!(o$#&)" o,,&+!$/

N50 III

Wh!) a +o),&-!)#&a' $!(o$# -o!s )o# +o!$ a) !a$'&!$ (!$&o- -u$&)" #h!%!a$0 #h! $!(o$#&)" o,,&+!$s shou'-0 a# #h! #o( o, #h! $!(o$#0 *!)#&o) #h!(!$&o- o, "a( &)-&+a#&)" #h! $!aso)s ,o$ 2h&+h a $!(o$# ,o$ #ha# (!$&o- has)o# .!!) 2$&##!)/

N50 I)

:&; Th! +ou)#!$s&")&)" au#ho$&#% )!!-s #o +ou)#!$s&") a $!(o$# o)'% &, h! has #h$!! *o)#hs !6(!$&!)+!/

Page no. 59 of 90



:&&; Wh!) $!(o$#&)" o,,&+!$ &s #$a)s,!$$!-0 a)- &, h! has #h$!! *o)#hs o$ *o$! !6(!$&!)+!0 h! shou'- 2$&#! a $!(o$#0 #h!) a)- #h!$!0 a)-ha! &# +ou)#!$s&")!- a'so0 2&#hou# 2a&#&)" #&'' #h! !)- o, #h! %!a$/

:&&&; Wh!) +ou)#!$s&")&)" au#ho$&#% &s #$a)s,!$$!- -u$&)" #h! +ou$s! o, #h! %!a$0 &, #h! su++!!-&)" +ou)#!$s&")&)" au#ho$&#% has *o$! #ha)#h$!! *o)#hs !6(!$&!)+!0 &# &s !)ou"h &, #h! su++!!-&)" o,,&+!$ +ou)#!$s&")s #h! $!(o$#/

:&; I, #h! su++!!-&)" +ou)#!$s&")&)" au#ho$&#% -o!s )o# ha! #h$!!*o)#hs !6(!$&!)+!0 #h! ($!&ous o,,&+!$ shou'- +ou)#!$s&") #h!$!(o$# ,o$ #h! !)#&$! %!a$/ S!(a$a#! $!(o$# ,o$ #h! (!$&o- !)-&)" 2&#h#h! -a#! o, #h! #$a)s,!$ o, #h! ($!&ous +ou)#!$s&")&)" &s )o#)!+!ssa$%/ :==5D&s+ ? -# =5?5=>;

11.2.%.>R40 1+% >%? P & T 4!0 III 7650/ I?

A +o),&-!)#&a' $!(o$# shou'- "&! ,u'' (a$#&+u'a$s o, #h! o,,&+&a' $!(o$#&)"u(o)0 su+h as h&s -!s&")a#&o) a)- #h! o,,&+! &) 2h&+h h! 2o$3s/ B!'o2 #h!s&")a#u$! o, #h! $!(o$#&)" a)- +ou)#!$s&")&)" o,,&+!$s0 !&#h!$ #h!&$ )a*!sa)- -!s&")a#&o)s shou'- .! 2$&##!) &) +a(&#a' '!##!$s o$ #h!&$ $u..!$ s#a*(sshou'- .! a,,&6!-/ C/R/ ,&'!s shou'- .! *a&)#a&)!- &) a .oo3 ,o$*0 #h!$!(o$#s .!&)" ('a+!- o)! a,#!$ #h! o#h!$ &) +h$o)o'o"&+a' o$-!$ a)- (a"!s.!&)" s!$&a''% )u*.!$!- ,$o* #o( -o2)2a$-s/ R!'!a)# !)#$&!s &) #h!&)-!6 o, a C/R/ ,&'! shou'- .! ,&''!- &) &**!-&a#!'% a,#!$ a $!(o$# &s 2$&##!)u(/

11.2.'.>R40 1+% >'? P & T !6#64 4!0 III 7650/ I?

C/R/ ,&'!s shou'- .! ha)-'!- '&3! +o),&-!)#&a' -o+u*!)#s/ Th! o,,&+!$ +o)+!$)!- shou'- !)su$! #ha# )o $oo* &s "&!) ,o$ +o*('a&)#s a.ou# a)%'!a3a"! o, &),o$*a#&o)/ Th!s! ,&'!s 2&'' .! 3!(# &) #h! (!$so)a' +us#o-% o, #h! o,,&+!$s $!1u&$!- #o *a&)#a&) #h!* &4/0 !&#h!$ #h! $!(o$#&)" o$ #h!+ou)#!$s&")&)" au#ho$&#%0 &, a)%0 u)'!ss so*! s(!+&a' a$$a)"!*!)#s ha!.!!) *a-! ,o$ #h!&$ *a&)#!)a)+! +!)#$a''% 2&#h o)! (a$#&+u'a$ o,,&+!$/ Th!o,,&+!$ $!s(o)s&.'! ,o$ *a&)#a&)&)" #h! C/R/ ,&'! shou'- ha)- o!$ #h!* #oh&s su++!sso$ &) #h! o,,&+! 2h!) h! &s #$a)s,!$$!-/ Wh!)!!$0 &# &s)!+!ssa$% #o s!)- #h!* .% (os#0 #h!% *us# .! !)+'os!- &) a +o),&-!)#&a'+o!$ a)- $!"&s#!$!-/ Wh!) a) o,,&+!$ &s #$a)s,!$$!- ,o$ *o$! #ha) #h$!!*o)#hs0 #h! ,&'! +o)#a&)&)" #h! +o),&-!)#&a' $!(o$#s 2&#h h&* shou'- .!,o$2a$-!- -&$!+#'% #o #h! o,,&+!$ .% 2ho* &# has #o .! *a&)#a&)!-/

11.2.(.>R40 1+% >(?, P & T !6#64 4!0 III 7650/ I?

C/R/ ,&'! shou'- )o# +o)#a&) a)% !6#$a)!ous (a(!$ o#h!$ #ha) (u)&sh*!)#a)- a((!''a#! o$-!$s a)- '!##!$s +o**u)&+a#&)" #h! a-!$s! $!*a$3s/

Page no. 60 of 90



11.2.+.>R40 1+% >+? P & T !6#64 4!0 III 7650/ I?

M!$&#s as $!,'!+#!- &) #h! +o),&-!)#&a' $!(o$#s &s "!)!$a''% $!+o")&4!- as#h! *a&) +$&#!$&o) ,o$ -!+&-&)" #h! +as!s o, ($o*o#&o) #o h&"h!$ "$a-!s a)-

-!(u#a#&o)/ C/R/ &s #h!$!,o$! !$% &*(o$#a)# .o#h &) #h! &)#!$!s# o, !,,&+&!)+% o, #h! s!$&+!s a)- a'so o, #h! o,,&+!$s0 #ha# #h! $!(o$#s a$!2$&##!) 2&#h #h! "$!a#!s# (oss&.'! +a$! so #ha# #h! 2o$30 +o)-u+#0 +ha$a+#!$ a)- +a(a.&'&#&!s o, #h! o,,&+!$s $!(o$#!- u(o) +a) .! a++u$a#!'% 7u-"!-,$o* #h! $!+o$-!- o(&)&o)/ O,,&+!$s $!+o$-&)" $!*a$3s *us# $!a'&s! #h!&*(o$#a)+! o, #h!s! !)#$&!s0 as #h!&$ o2) +o*(!#!)+% 2&'' .! 7u-"!- (a$#'%,$o* #h! +o),&-!)#&a' $!*a$3s #h!% $!+o$- a.ou# o,,&+!$s 2o$3&)" u)-!$ #h!*/ W&#h a &!2 #o !)a.'&)" #h!* #o *a3! +o$$!+# o!$a'' ass!ss*!)# o, #h! 2o$3 a)- +o)-u+# o, #h!&$ su.o$-&)a#!s0 #h! $!(o$#&)" o,,&+!$s a$!$!1u&$!- #o *a&)#a&) *!*o$a)-u* o, s!$&+!s &) APP 9 > &) $!s(!+# o, !a+h o,,&+!$ !*('o%!- u)-!$ #h!*/ A'' &)s#a)+!s o, "oo- a)- .a- 2o$3

+o*&)" #o #h! )o#&+! o, #h! $!(o$#&)" o,,&+!$ shou'- .! ($o*(#'% )o#!- &)#h! *!*o$a)-u* o, s!$&+!s/ I*($!ss&o)s ,o$*!- .% #h! o,,&+!$ a# #h!#&*! o, &s&#s0 &)s(!+#&o)s0 &)#!$&!2s !#+/ shou'- a'so .! &)+'u-!- &) #ha#*!*o$a)-u*/

Th&s *!*o$a)-u* shou'- )o# .! $!-u+!- #o .'a+3 .oo3 .% $!+o$-&)"&)s#a)+!s o, o)'% a-!$s! )a#u$!/ I)s#a)+!s o, "oo- 2o$3 shou'- a'so .!'&.!$a''% $!+o$-!-/ Th! *!*o$a)-a o, s!$&+! shou'-0 &)a$&a.'% .!+o)su'#!- a# #h! #&*! o, 2$&#&)" o, a))ua' $!(o$#s/ I) +as!0 #h! $!(o$#&)"o,,&+!$ &s )o# #h! &**!-&a#! su(!$&o$ o, #h! o,,&+!$ #o .! $!(o$#!- u(o)0 #h!&**!-&a#! su(!$&o$ shou'- a'so *a&)#a&) a *!*o o, s!$&+!s0 2h&+h

shou'- .! +o)su'#!- .% #h! $!(o$#&)" o,,&+!$ a# #h! #&*! o, 2$&#&)" #h!$!(o$#/ Th! *!*o o, s!$&+!s &) $!s(!+# o, a) o,,&+!$ shou'- .! a +o*('!#!a)- +o)#&)uous $!+o$- o, h&s s!$&+! a)- a++o$-&)"'%0 &# shou'- )o# .!-!s#$o%!- a,#!$ #h! a))ua' $!(o$# has .!!) 2$&##!)/ Th! !)#$&!s &) #h!*!*o o, s!$&+!s shou'- .! .as!- o) ,a+#s a)- -o+u*!)#a$% !&-!)+!/Th! *!*o o, s!$&+! *a% a'so .! +o)su'#!- o) #h! o++as&o) o, *a3&)"#$a)s,!$ a)- ($o*o#&o) ,o$ 2$&#&)" s(!+&a' $!(o$#s/ Fo$ 2$&#&)" #h! a))ua'$!(o$#0 o)'% #hos! !)#$&!s &) #h! *!*o o, s!$&+!s )!!- )o# )!+!ssa$&'% .!+o**u)&+a#!-/ As #h! *!*o o, s!$&+! &s #h! so'! .as&s ,o$ 2$&#&)" #h!a))ua' $!(o$#s0 #h! $!(o$#&)" o,,&+!$ a# #h! #&*! o, su.*&##&)" $!(o$#s0 #o #h!+ou)#!$s&")&)" au#ho$&#&!s0 &, a)%0 shou'- *a3! a s(!+&,&+ *!)#&o) &) #h!,o$2a$-&)" '!##!$s #ha# *!*o$a)-u* o, s!$&+!s ha! .!!) *a&)#a&)!-a)- +o)su'#!-/ W&#h a &!2 #o +h!+3&)" u( #ha# #h!s! *!*o$a)-a a$!.!&)" ($o(!$'% a)- $!"u'a$'% *a&)#a&)!-0 #h! +ou)#!$s&")&)" au#ho$&#&!s*a% +a'' ,o$ #h!* a)- +h!+3 #h!* u(0 #h! )!"'&"!)+! o) #h! (a$# o, #h!$!(o$#&)" o,,&+!$s &) #h&s $!"a$- shou'- .! -u'% )o#&+!-/

11.2.8.>R40 1+% >8? P & T M6#64 4!0 III 7650/ I?

Page no. 61 of 90



Co),&-!)#&a' $!(o$#s shou'-0 as a $u'!0 "&! "!)!$a' a(($!+&a#&o) o, #h!+ha$a+#!$0 +o)-u+# a)- 1ua'&#&!s o, a) o,,&+!$ $!(o$#!- u(o) a)- $!,!$!)+!#o a s(!+&,&+ &)+&-!)# shou'- .! *a-!0 &, a# a''0 o)'% .% 2a% o, &''us#$a#&o) #osu((o$# a-!$s! +o**!)#s o, a "!)!$a' )a#u$! as ,o$ !6a*('!0&)!,,&+&!)+% -!'a%0 'a+3 o, &)&#&a#&!0 7u-"*!)# !#+/ S(!+&,&+ &)+&-!)#s o) #h!

.as&s o, 2h&+h (!)a'#&!s ha! .!!) a2a$-!- &) #h! +ou$s! o, -!(a$#*!)#a'($o+!!-&)"s *us#0 ho2!!$0 .! &)-&+a#!-/ A) !)#$% $!'a#&)" #o a (!)a'#%shou'- .! $!+o$-!- &) #h! $!(o$# ,o$ #h! %!a$ &) 2h&+h #h! (u)&sh*!)#o$-!$ &s &ssu!-/ I) #h&s !)#$%0 a) &)-&+a#&o) *a% ho2!!$0 .! "&!) a.ou##h! (!$&o- o, 2h&+h #h! &)+&-!)#s '!a-&)" #o #h! -&s+&('&)a$% +as! $!'a#!/Wa$)&)" !!) #hou"h )o# a s#a#u#o$% (!)a'#% shou'- .! *!)#&o)!- &) #h!$!(o$#0 &, &ssu!- as a $!su'# -&s+&('&)a$% ($o+!!-&)"s/ I, #h! $!(o$#&)" o,,&+!$ ,!!' #ha# a'#hou"h a s(!+&,&+ &)+&-!)# &s )o# &*(o$#a)# !)ou"h #o .!s(!+&a''% *!)#&o)!- &) #h! +o),&-!)#&a' $!(o$#0 h! shou'- .!,o$! *a3&)"su+h a) !)#$%0 sa#&s,% h&*s!', #ha# h&s o2) +o)+'us&o) has .!!) a$$&!- a#o)'% a,#!$ a $!aso)a.'! o((o$#u)&#% has .!!) "&!) #o #h! o,,&+&a' $!(o$#!-

u(o) #o ($!s!)# h&s +as! $!'a#!- #o #ha# &)+&-!)#/ Th! au#ho$&#% &ssu&)" a2a$)&)" shou'- )o# )o$*a''% .! o)! 'o2!$ #ha) #h! $!(o$#&)" o,,&+!$/Fu$#h!$ o)+! &)!s#&"a#&o)s a$! s#a$#!- &)#o s(!+&,&+ a''!"a#&o)s0 #h! +as!shou'- )o# .! +'os!- .% #h! &ssu! o, a 2a$)&)" 2&#hou# #h! 3)o2'!-"! o, #h! +o*(!#!)# -&s+&('&)a$% au#ho$&#%/ U)'!ss so o$-!$!- .% a)% h&"h!$ au#ho$&#% &# 2ou'- .! &) #h! -&s+$!#&o) o, #h! $!(o$#&)" o,,&+!$ !&#h!$ #o$!+o$- o$ )o# #o $!+o$- su+h a 2a$)&)"/

H9 5 "44 "#50;/"5@ 74!#:

Th! ($o+!-u$! ,o$ ,&''&)" u( #h! +o'u*) $!'a#&)" #o &)#!"$&#% &s as ,o''o2s8

:a; Su(!$&so$% o,,&+!$s shou'- *a&)#a&) a +o),&-!)#&a' -&a$% &) 2h&+h&)s#a)+!s 2h&+h +$!a#! sus(&+&o) a.ou# #h! &)#!"$&#% o, asu.o$-&)a#! shou'- .! )o#!- ,$o* #&*! #o #&*! a)- a+#&o) #o !$&,%#h! #$u#h o, su+h sus(&+&o) shou'- .! #a3!) !6(!-&#&ous'% .% *a3&)"+o),&-!)#&a' !)1u&$&!s -!(a$#*!)#a''% o$ .% $!,!$$&)" #h! *a##!$ #o#h! s(!+&a' (o'&+! !s#a.'&sh*!)#/ A# #h! #&*! o, $!+o$-&)" #h! a))ua'+o),&-!)#&a' $!(o$#0 #h&s -&a$% shou'- .! +o)su'#!- a)- #h! *a#!$&a'&) &# u#&'&s!- ,o$ ,&''&)" #h! +o'u*) a.ou# &)#!"$&#%/

11.2..>R40 1+% >? P & T !6#64 4!0 III 7650/ I?

Th! "!)!$a' ($&)+&('!s0 2h&+h a$! $!1u&$!- #o .! o.s!$!- .% #h! $!(o$#&)"o,,&+!$s ,o$ 2$&#&)" a))ua' $!(o$#s a$! &)-&+a#!- .!'o28 5

?; R!*a$3s '&3! Dou.#,u' Cha$a+#!$0 Co*('a&)#s $!+!&!- a.ou# h&s #a3&)"&''!"a' "$a#&,&+a#&o) a$! )o# (!$*&ss&.'!/ E)#$&!s shou'- .! .as!- o)!s#a.'&sh!- ,a+#s a)- )o# o) *o$! sus(&+&o)/

Page no. 62 of 90



; No !*('o%!! shou'- .! a-!$s!'% a,,!+#!- .% ($!7u-&+&a' $!(o$#s $!+o$-!-2&#hou# ,u''!s# +o)s&-!$a#&o)/ A# #h! sa*! #&*!0 )o)! shou'- .! $!2a$-!-.% !6+!ss&!'% ,'a##!$&)" $!(o$#s0 2h&+h a$! )o# .as!- o) ,a+#s/ W&#h a &!2#o +h!+3&)" u( su+h (oss&.&'&#&!s0 #h! ,o''o2&)" ($o+!-u$! &s ($!s+$&.!-8 5

; Th! *!*o o, s!$&+!s shou'- &)a$&a.'! .! +o)su'#!- a# #h! #&*! o, 2$&#&)"

#h! a))ua' $!(o$# #hou"h #h! $!(o$# &#s!', shou'- )!+!ssa$&'% .! .as!- o)#h! !*('o%!!s (!$,o$*a)+! -u$&)" #h! %!a$ as a 2ho'!/

>; Wh!$! a-!$s! $!*a$3s a$! $!+o$-!- &) $!s(!+# o, a) o,,&+&a' ha&)"+o)s&s#!)#'% "oo- $!+o$- so*! -!#a&'s $!"a$-&)" #h! sa*! shou'-&)a$&a.'% .! "&!)/

<; Th! $!(o$# shou'- "&! a +'!a$ o(&)&o) o) #h! *a&) (o&)#s '&3! +ha$a+#!$0&)#!"$&#%0 &)-us#$% !#+/

; Th!$! shou'- .! )o h!s&#a#&o) o) #h! (a$# o, #h! $!(o$#&)" o,,&+!$s #o $!+o$-

a-!$s! $!*a$3s &) 7us#&,&!- +as!s/

=; R!(o$#&)" o,,&+!$s shou'- )o# .! &) a hu$$% #o 2$&#! a'' #h! $!(o$#s o) o)!-a%/

11.2.1.>R40 1+% >1? P & T !6#64 4!0 III 7650/ I?

I# &s #h! -u#% o, a $!(o$#&)" o,,&+!$ )o# o)'% #o *a3! a) o.7!+#&!ass!ss*!)# o, #h! 2o$3 a)- 1ua'&#&!s o, h&s su.o$-&)a#! .u# a'so #o "&! a#a'' #&*!s #h! )!+!ssa$% "u&-a)+! a)- ass&s#a)+! #o +o$$!+# h&s ,au'#s a)--!,&+&!)+&!s/ Wh&'! $!+o$-&)" a-!$s! $!*a$3s0 #h! $!(o$#&)" o,,&+!$ shou'-

&)-&+a#! #h! !,,o$#s *a-! .% 2a% o, "u&-a)+! a-*o)&#&o) !#+ #o "!# #hos!-!,!+#s $!*o!- a)- $!su'# o, su+h !,,o$#s/ H! shou'- a'so ($o&-!)!+!ssa$% #$a&)&)" 2h!$!!$ (oss&.'!/ Th! a))ua' $!(o$# shou'- .! .as!-o) su+h 2a#+h,u')!ss a)- (!$&o-&+a' &)s(!+#&o)s/

A(a$# ,$o* #h! +o**!)#s o) "!)!$a' 1ua'&#&!s0 su+h as &)#!"$&#%0&)#!''&"!)+!0 &)-us#$%0 +o)-u+#0 a##&#u-! #o su(!$&o$s a)- su.o$-&)a#!s0$!'a#&o) 2&#h ,!''o2 !*('o%!!s0 a(#&#u-!0 !#+/ o, #h! o,,&+!$ $!(o$#!- u(o)0#h! $!(o$# shou'- a'so +o)#a&) a su**&)" u( &) "!)!$a' #!$*s o, #h&s "oo-a)- .a- 1ua'&#&!s/

11.2.11.>R40 1+% >11? P & T !6#64 4!0 III 7650/ I?

A(a$# ,$o* #h! $!*a$3s &) $!"a$- #o 2o$3 a)- +o)-u+#0 &) a(($o($&a#!+as!s0 su&#a.'! !)#$&!s *a% a'so .! *a-! o) #h! ,o''o2&)" (o&)#s8

&/ Th! ,a+# #ha# a) o,,&+!$ has a##!)-!- a) a(($o!- +ou$s! o, s#u-% o)#$a&)&)"&&/ Th! $!(o$# $!+!&!- ,$o* #h! h!a- o, su+h &)s#&#u#&o) o$ &#s su.s#a)+!

Page no. 63 of 90



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Page no. 64 of 90



A##0/0

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Page no. 65 of 90



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Page no. 66 of 90



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Page no. 67 of 90



?@/ :a; D&s+uss #h! "!)!$a' (!$,o$*a)+! o, #h! o,,&+&a' -u$&)" #h! %!a$u)-!$ ($!&!2 a)- 2!a#h!$ h! has .!!) $!s(o)s&.'! ,o$ )a%ou#5s#a)-&)" 2o$3 o$ .!!) $!($&*a)-!- 2&#h .$&!, (a$#&+u'a$s

o, #h! sa*!///:.; W!a#h!$ a)% (u.'&+ +o*('a&)#s 2!$! $!+!&!- a"a&)s# #h!

o,,&+&a'/ I, so 2ha# 2as #h! $!su'#s o, #h! &)!s#&"a#&o)/:+; W!a#h!$ #h! o,,&+&a' 2as +ou$#!ous #o #h! (u.'&+ &) h&s o,,&+&a'-!a'&)"s/

??/ A)% ou#s#a)-&)" a+h&!!*!)# o$ (!$,o$*a)+! &) #h! s(o$#s0 a#h'!#&+sa)- a$#/

?/ A)% us!,u' su""!s#&o)s *a-! ,o$ a+h&!&)" h&"h s#a)-a$-s o,!,,&+&!)+%0 !+o)o*% &) a-*&)&s#$a#&o) !#+/

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?>/ Ass!ss*!)# o, &)#!"$&#%/

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Page no. 68 of 90



S+$o''/ Th! o,,&+&a' +o)+!$)!- shou'- .! &),o$*!- o, h&su)sa#&s,a+#o$% (!$,o$*a)+! a)- h&s a+3)o2'!-"!*!)# o.#a&)!-o) #h! +o(% #o .! a--!- #o #h! S+$o''/ Th&s &s #o "&! h&* a)o((o$#u)&#% o, *a3&)" a $!($!s!)#a#&o) a"a&)s# #h&s ass!ss*!)#/

&&&; Pa$#&+u'a$s o, a+h&!!*!)#s0 +o**!)-a#&o)s0 (u)&sh*!)#s0

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#h! o,,&+!$ +o)+!$)!-/&; I, as a $!su'# o, #h! ,o''o25u( a+#&o)0 #h! -ou.#s o$ sus(&+&o)s a$! )!&#h!$ +'!a$!- )o$ +o),&$*!-0 #h!o,,&+!$ +o)-u+# shou'- .! 2a#+h!- ,o$ a ,u$#h!$ (!$&o-a)- #h!$!a,#!$ a+#&o) #a3!) as &)-&+#!- a# :.; a)- :+;a.o!/

Page no. 69 of 90



APP 11 MINISTR OF COMMUNICATION TELECOM DEPARTMENT

Fo$* o, +o),&-!)#&a' $!(o$# o) )o)5"a4!##!- su(!$&so$% s#a,, :&)+'u-&)" #hos! &)D&/ O,,&+!sO,,&+! o, H!a-s o, C&$+'!s;/ JTOs0 A++ou)#s0 JEs0 TTs !#+/ &)PORMST!'!+o*C&&' 2&)"/

R0/5 / 50 0/"< /! ... ... ... ... 5 ... ... ... ...

P6/5 I- PERSONAL DATA(to be filled by the office only)

?/ Na*! o, #h! o,,&+&a'0D!s&")a#&o) a)- o,,&+! 2h!$! !*('o%!-/

/ :a; Da#! o, B&$#h:.; W!a#h!$ #h! O,,&+&a' .!'o)"s #o #h! S+h!-u'! Cas#!S+h!-u'!-

T$&.!/

:+; E-u+a#&o)a' 1ua'&,&+a#&o)s &)+'u-&)" ($o,!ss&o)a' a)- #!+h)&+a'1ua'&,&+a#&o)s/:-; D!(a$#*!)# !6a*&)a#&o)s (ass!-/:!; Da#! o, +o),&$*a#&o) &) #h! ($!s!)# "$a-!/

/ Da#! ,$o* 2h&+h &) +o)#&)uous a((o&)#*!)# &) #h! ($!s!)# "$a-! !#+/

>/ &; P!$&o-:s; o, a.s!)+! F$o* /// #o /// No/ o, -a%s ,$o* -u#%/&&; P!$&o-:s; s(!)# o) T$a&)&)" -u$&)" #h! %!a$/

Page no. 70 of 90



PART II - SELF APPRAISAL(to be filled by the officer reported upon)

</ &; A)% s(!+&,&+ a+a-!*&+($o,!ss&o)a' a+h&!!*!)#/&&; I*(o$#!- &#!*s o, 2o$3 a)- #a$"!#s +o*('!#!-/

PART III- ASSESSMENT B THE REPORTING OFFICER

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P$o,!ss&o)a' s3&''s/:&&; P$o*(#)!ss &s -&s(osa' o, 2o$385

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??/ I)&#&a#&! a)- -$&!

Page no. 71 of 90



?/ Co)#$o' a)- *a)a"!*!)# o, s#a,,0 a.&'&#% #o &)s(&$! +o),&-!)+! &) a)-"!# #h! .!s# ou# o, #h! s#a,,/:a; G!#s #h! .!s# ,$o* #h! s#a,, :.; Ma)a"!s #h! s#a,, $!aso)a.'% 2!'':+; I)a-!1ua#!

?/ :a; R!'a#&o) 2&#h ,!''o2 !*('o%!!s:.; A##&#u-! #o2a$-s #h! su(!$&o$s:+; A*!)a.&'&#% #o -&s+&('&)!

?>/ O.s!$a#&o) o)8:&; D!o#&o) #o -u#%:&&; I)-us#$%:&&&; Ca$! a)- #ho$ou"h)!ss:&; C'!a)'&)!ss:; T$us#2o$#h&)!ss

:&; Pu)+#ua'&#% &) a##!)-a)+!

?</ R!'a#&o)s 2&#h #h! "!)!$a' (u.'&+

?/ A)% s(!+&a' +ha$a+#!$&s#&+sou#s#a)-&)" a+h&!!*!)# -!s!$&)" *!)#&o)!&#h!$ &) h&s ($!s!)# ass&")*!)# o$ &) #h! ,&!'- o, s(o$#s0 a#h'!#&+s0 a$#0!#+/

?=/ Has #h! o,,&+!$ .!!) $!($&*a)-!- ,o$ &)-&,,!$!)# 2o$3 o$ ,o$ o#h!$+aus!s -u$&)" #h! (!$&o- u)-!$ $!(o$# I, so0 ('!as! "&! .$&!,(a$#&+u'a$s/

?/ O!$a'' ass!ss*!)#

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S&")a#u$! o, #h! R!(o$#&)" O,,&+!$8Na*! a)- D!s&")a#&o)8:&) .'o+3 '!##!$s;Da#!8

Page no. 72 of 90



PART I) - REMARKS B THE RE)IE*ING OFFICER

@/ L!)"#h o, s!$&+! u)-!$ R!&!2&)" O,,&+!$/

?/ Do %ou a"$!! 2&#h #h! $!*a$3s o, #h! $!(o$#&)" o,,&+!$ &) Pa$# IIIa.o! I, )o#0 &)-&+a#! #h! !6#!)# o, %ou$ -&sa"$!!*!)#/

/ I, #h! o,,&+!$ $!(o$#!- u(o) &s *!*.!$ o, #h! S+h!-u'!- Cas#!

S+h!-u'!- T$&.!0 ('!as! &)-&+a#! s(!+&,&+a''% 2h!#h!$ #h! a##&#u-! o, #h!R!(o$#&)" O,,&+!$ &s ass!ss&)" #h! (!$,o$*a)+! o, #h! SCST o,,&+&a'has .!!) ,a&$ a)- 7us#/

/ Do!s #h! -!s!$!- #o .! ($o*o#!- ou# o, #u$) I, %!s0 ('!as! "&!$!aso)s #h!$!,o$!/

S&")a#u$! o, R!&!2&)" O,,&+!$8Na*! a)- D!s&")a#&o)8

:&) .'o+3 '!##!$s;Da#!8

Page no. 73 of 90



CHAPTER 11

PRINCIPLES AND FUNCTIONING OF AN ADMINISTRATIVE OFFICE

12.1. FUNCTIONING OF AN OFFICE

Th! "!)!$a' ($o+!-u$! o, *a)a"&)" #h! ,u)+#&o)s o, a S!+#&o)sU)&# o, #h!o,,&+! .$oa-'% +o*($&s!s o, #h! ,o''o2&)" as(!+#s8

:a; R!+!&(# o, &)+o*&)" -a3$!+o$-/:.; Da&$%&)" o, (a(!$s a)- -&s#$&.u#&o) #o -!a'&)" ha)-o,,&+!$/:+; Ha)-'&)" Co**u)&+a#&o)s Co$$!s(o)-!)+! T!'!(ho)!a)- #h!&$ ($&o$&#%/:-; F&'&)" (a(!$s &) a(($o($&a#! ,&'!s o) ,u)+#&o)&)" su.7!+# 2&s!/:!; P$o+!ss&)" #h! &)+o*&)" (a(!$s a)- a(($o($&a#! -&s(osa' o, $!+!&(#s/:,; D&s(a#+h o, ou#"o&)" -a3 :'!##!$s;/:"; W!!3'% a$$!a$ s#a#!*!)# #o *o)&#o$ -&s(osa' o, -a3/:h; R!+o$- *a)a"!*!)# o, ,&'!s (a(!$s !#+/

:&; A+#&o) ('a) ,o$ #h! s!+#&o) D!(a$#*!)# :a))ua';/:7; Mo)&#o$&)" a)- &)s(!+#&o)s/

12.2. FORMS OF OFFICIAL COMMUNICATION8

A 2$&##!) +o**u)&+a#&o) ,$o* #h! "o!$)*!)# -!(a$#*!)# o$"a)&4a#&o) &so, #h! ,o''o2&)" #%(!s8

L!##!$ 9 ,o$ +o$$!s(o)-!)+! 2&#h ,o$!&") "o!$)*!)#s0 S#a#! "o!$)*!)#s0

UPSC0 h!a- o, a##a+h!- a)- su.o$-&)a#! o,,&+!s0 (u.'&+ !)#!$($&s!s0s#a#u#o$% au#ho$&#&!s0 (u.'&+ .o-!s a)- (u.'&+ &) "!)!$a'/

D!*&5O,,&+&a' '!##!$ 9 ,o$ +o$$!s(o)-!)+! .!#2!!) Go!$)*!)# o,,&+!s2h!) '!##!$ &s 2$&##!) &) a (!$so)a' a)- ,$&!)-'% #o)! a)- ,o$ +o**u)&+a#&o)s #o )o)5o,,&+&a's/

O,,&+!5 M!*o$a)-u* 9 ,o$ +o$$!s(o)-&)" 2&#h +a''&)" +o)!%&)"

&),o$*a#&o) #o o#h!$ -!(a$#*!)#s0 !*('o%!!s0 a##a+h!- a)- su.o$-&)a#!o,,&+!s/ I# &s 2$&##!) &) #h&$- (!$so) a)- .!a$s )o sa'u#a#&o)/

I)#!$5-!(a$#*!)#a' )o#! 9 ,o$ o.#a&)&)" #h! a-&+!0 &!2s0 +o)+u$$!)+! o$

+o**!)#s o, o#h!$ -!(a$#*!)#s0 a##a+h!- a)- su.o$-&)a#! o,,&+!s0 o) a($o(osa' o$ ,o$ s!!3&)" +'a$&,&+a#&o) o) #h! $u'!s !#+/

Page no. 74 of 90



T!'!"$a* Sa&)"$a* 9 ,o$ +o**u)&+a#&)" 2&#h ou#5s#a#&o) (a$#&!s &)

*a##!$s -!*a)-&)" ($o*(# a##!)#&o)/ T!'!6 Fa6 M!ssa"! 9 ,o$ +o**u)&+a#&)" u$"!)# a)- &*(o$#a)# *!ssa"!s/

E6($!ss '!##!$ 9 ,o$ +o**u)&+a#&)" 2&#h ou#5 s#a#&o) (a$#&!s &) *a##!$s

2a$$a)#&)" u$"!)# a##!)#&o) a# #h! $!+!&&)" !)-/

O,,&+! O$-!$ 9 ,o$ &ssu&)" &)s#$u+#&o)s *!a)# ,o$ &)#!$)a' a-*&)&s#$a#&o)/ O$-!$ 9 ,o$ &ssu&)" +!$#a&) #%(!s o, ,&)a)+&a' sa)+#&o)s a)- +o**u)&+a#&)"

o$-!$s &) -&s+&('&)a$% +as!s/ No#&,&+a#&o) 9 ,o$ #h! ($o*u'"a#&o) o, s#a#u#o$% $u'!s a)- o$-!$s0

a((o&)#*!)#s a)- ($o*o#&o) o, "a4!##! o,,&+!$s0 !#+/ &) #h! "a4!##! o, I)-&a/

R!so'u#&o) 9 ,o$ *a3&)" (u.'&+ a))ou)+!*!)#s o, -!+&s&o)s o,

Go!$)*!)# &) &*(o$#a)# (o'&+% *a##!$s/ P$!ss +o**u)&1u )o#! 9 ,o$ "&&)" 2&-! (u.'&+&#% #o a -!+&s&o) o,

Go!$)*!)# a)- &s !6(!+#!- #o .! $!($o-u+!- &)#a+# .% #h! ($!ss/ E)-o$s!*!)# 5 &s us!- 2h!) a (a(!$ has #o .! $!#u$)!- &) o$&"&)a' #o #h!

s!)-!$0 o$ #h! (a(!$ &) o$&"&)a' o$ &#s +o(% &s s!)# #o a)o#h!$ -!(a$#*!)# o$ o,,&+!0 ,o$ &),o$*a#&o) o$ a+#&o)/

12.3. OFFICE RECORDS8

A'' *!a)s o, ($!s!$&)" &),o$*a#&o) &s +a''!- a $!+o$-/ O,,&+! $!+o$-+o)s&s#s o,8

• Co**u)&+a#&o) .!#2!!) #h! o$"a)&4a#&o) a)- ou#s&-!

&)&#&a#!- ,$o* ou#s&-!/

• Co**u)&+a#&o) 2&#h&) #h! o$"a)&4a#&o)/

12.%. FILE:

I# &s +o''!+#&o) o, (a(!$ &) a s(!+&,&+ su.7!+# *a##!$ ass&")!- 2&#h a ,&'!)u*.!$/ Th! +o$$!s(o)-!)+!s a)- $!+o$-s &) #h! o,,&+!s a$! -!a'# 2&#h -&,,!$!)#,&'!s #ha# a$! o(!)!- s!+#&o)s 2&s! a)- su.7!+# 2&s! &) o$-!$ #o #$a+! #h!$!,!$!)+! o, +o$$!s(o)-!)+! a)- $!+o$-s !as&'% a)- a'so ,o$ s(!!-% -&s(osa' o, #h! +as!s/

12.'. FILING SSTEM:

Th! ,&'&)" s%s#!* &)o'!s s%s#!*a#&+a''% so$#&)" a)- 'o+a#&)" #h! ($o(!$ -o+u*!)#s a)- a$$a)"&)" a)- ('a+&)" #h! -o+u*!)#s &) #h! ,o'-!$ #o ,a+&'&#a#!#h!&$ 1u&+3 $!#$&!a'/ F$!1u!)#'% +$oss5$!,!$!)+&)" a'so &s &)o'!- &) #h! ,&'&)"($o+!ss/ A ,&'&)" s%s#!* +a) .! ,&''!- !,,&+&!)# &, &# ($o!s us!,u' #o -!+&s&o)*a3!$s a)- ($o*(#'% su(('&!s h&* &),o$*a#&o) $!1u&$!-0 as a $!su'# o, 'o"&+a'0+h$o)o'o"&+a' a$$a)"!*!)#0 +a$!,u' s#o$a"!0 a.so$(#&o) a)- '&)3&)" o, #h!&),o$*a#&o)/ Th!$! a$! #2o "!)!$a' #%(!s o, ,&'&)" s%s#!*0 2h&+h a$! us!-8

?/ A'(ha.!#&+a' ,&'&)" s%s#!*/ No)5A'(ha.!#&+a' ,&'&)" s%s#!*

Page no. 75 of 90



12.'.1. ALPHABETICAL FILING SSTEM

Th! a'(ha.!#&+a' ,&'&)" s%s#!* has #h$!! #%(!s8a; F&'&)" .% )a*! 9 Ma7o$&#% o, ,&$*s ,&'! +o$$!s(o)-!)+! a'(ha.!#&+a''%

a++o$-&)" #o #h! +'&!)#s o$ su(('&!$s )a*! .! &# a ,&$* o$ &)-&&-ua'/ I) +a$-,&'&)" #h! a'(ha.!#&+a' *!#ho- &s us!-0 ,o$ +$oss5$!,!$!)+&)" a)- &)-!6&)"o, #h! )a*!s/ I) (a(!$ ,&'&)"0 &# &s .!s# a-o(#!- ,o$ &)o&+!s0 (u$+has!o$-!$s a)- s&*&'a$ $!+o$-s/ W&#h #h&s *!#ho- (a(!$s a$! ,ou)- .% -&$!+#$!,!$!)+! a)- )o +a$- &)-!6 &s $!1u&$!-/

.; F&'&)" .% su.7!+# 9 Su.7!+# ,&'&)" &s a'*os# s&*&'a$ &) #h! s!)s! &)s#!a- o, )a*!s o, (!o('! o$ o$"a)&4a#&o)s0 su.7!+# a$! us!-/ Th&s &s us!,u' 2h!)$!+o$-s a$! )o# $!,!$$!- .% )a*! o, &)-&&-ua' .u# .% #h! )a*!s o, #h!su.7!+# #h!% -!a' 2&#h/ Fo$ !6a*('! #h! su.7!+#s +ou'- .! A-*&)&s#$a#&o)o$ Es#a.'&sh*!)#0 Bu-"!# !#+/

+; F&'&)" .% G!o"$a(h&+a' A$!as 9 &) -!(a$#*!)#s '&3! Sa'!s0 Pu.'&+ u#&'&#&!s

!#+/ 2h!$! $!+o$-s a$! $!,!$$!- #o 2&#h $!,!$!)+! #o #h! #!$$&#o$%0 #h!"!o"$a(h&+a' ,&'&)" s%s#!* &s us!-/ I) #h&s s%s#!* a'(ha.!#&+a' +a'+u'a#&o)sa$! .$o3!) u( 2&#h "!o"$a(h&+a' $!"&o)s0 2&#h&) #h! $!"&o)s #h! ,&'!s a$!3!(# )u*!$&+a''% o$ a'(ha.!#&+a''%/ H!$! #h! #o(o"$a(h% o, #h! ('a+! )a*!&s #h! -!#!$*&)a)# ,a+#o$ as 2!'' as $!,!$!)+! '&)3/

12.'.2.NON-ALPHABETICAL FILING SSTEM

No)5a'(ha.!#&+a' ,&'&)" s%s#!* has #2o #%(!s o, ,&'&)" S%s#!*8a; Nu*!$&+a' ,&'&)" s%s#!* 9 $!+o$-s *a% .! a$$a)"!- a++o$-&)" #o #h! s!$&a'

)u*.!$s #ha# a$! ass&")!- #o su.7!+#s o$ #o(&+s/ Thus #h! )u*!$&+a' ,&'&)"

s%s#!* &s &)-&$!+# #ha# &s #o sa% #ha# #h! ,&'! +'!$3 *us# +o)su'# ,&$s# #h!a'(ha.!#&+a' &)-!6 #o -!#!$*&)! #h! +o-! o, #h! $!+o$-/ Th! s%s#!* has a)u*.!$ o, a-a)#a"!s o!$ #h! a'(ha.!#&+a' ,&'&)" s%s#!*8 5

&/ Th!% *a3! &# (oss&.'! ,o$ #h! 1u&+3 a)- s!1u!)#&a' &-!)#&,&+a#&o) o, $!+o$-s/

&&/ Th!% a&- !,,&+&!)# so$#&)" a)- ha)-'&)"/&&&/ Th!% ($o&-! u)'&*&#!- !6(a)s&o)/

.; Ch$o)o'o"&+a' S%s#!* 9 #h&s s%s#!* &s so*!#&*!s +a''!-0 as Da#! ,&'&)"a'so0 2h&+h $!1u&$!s $!+o$-s #o .! ,&'!- +h$o)o'o"&+a''%/ I# &s us!- ($&*a$&'%,o$ ,o''o2 u( (u$(os!s '&3! La)- R!+o$-s0 '&.$a$% .o$$o2&)"0 Cou$#H!a$&)"0 I)+o*! Ta6 su**o)s !#+/ 2h&+h &s a +$u+&a' ,a+#o$/

12.'.3. FILE NUMBERING SSTEMS

Th!$! a$! #2o ,&'&)" s%s#!*s ($!a'!)# 8a; Co)!)#&o)a' M!#ho- 9 Th! +o)!)#&o)a' *!#ho- o, ,&'&)" so ,a$ ,o''o2!-

&) #h! C&&' M&)&s#$&!s D!(a$#*!)#s o, #h! Go!$)*!)# o, I)-&a &s .as!-o) su.7!+# +'ass&,&+a#&o)/ A ,&'! o(!)!- u)-!$ #h! s%s#!* +o)s&s#s o, #h!)u*.!$ a''o##!- #o #h!

Page no. 76 of 90



&/ S#a)-a$- h!a-/&&/ Th! %!a$ &) 2h&+h #h! ,&'! &s o(!)!- a)-&&&/ A) a..$!&a#!- s%*.o' &-!)#&,%&)" #h! s!+#&o)/

Ea+h S!+#&o) &s #h! u)&# ,o$ (u$(os! o, s#a)-a$- h!a-s/ Th! s%s#!*

-o!s )o# !)su$! a)% u)&,o$*&#% &) )a*&)" a)- +a#a'o"u&)" a$&ous su.7!+#s -!a'#2&#h &) #h! a$&ous -&&s&o)s o$ .$a)+h!s o, a D!(a$#*!)# a)- #h&s ,a&'s #o+o$$!'a#! #h! ,u)+#&o)s (!$,o$*!- .% a$&ous 2o$3 "$ou(s/ R!#$&!a' o, &),o$*a#&o) o) #h! sa*! su.7!+# ,$o* a$&ous .$a)+h!s o$ D&&s&o)s o$ 2&)"s o$ D!(a$#*!)#s .!+o*!s -&,,&+u'# .!+aus! #h! sa*! su.7!+# &s "&!) -&,,!$!)#)a*!s a)- )u*.!$s &) -&,,!$!)# u)&#s/ As a $!su'# o, $!&!20 #hos! s#a)-a$-h!a-s *a% u)-!$"o +ha)"!s a'so &) #h! sa*! 2o$3 u)&# ,$o* %!a$ #o %!a$/ I)#!$5S!+#&o) u)&,o$*&#% &) su.7!+# +'ass&,&+a#&o) &s )o# a+h&!!- -u! #o #h! '&*&#!-!'!*!)#s &) #h! ,&'! )u*.!$&)"/ I# -o!s )o# ($o&-! s#a.&'&#% &) #h! ,&'! )u*.!$&)"s+h!*! a)- &# +o*('&+a#!s $!+o$- *a)a"!*!)#/

.; Fu)+#&o)a' F&'&)" S%s#!*8

I) #h&s s%s#!* #h! $a)"! a)- -&*!)s&o) o, #h! su.7!+#s ,a''&)" u)-!$ #h! s+o(! o, .us&)!ss a''o##!- #o a D!(a$#*!)# a$! a)a'%4!- &) #h! ,o''o2&)"s!1u!)+!8

&/ Fu)+#&o)a' H!a-s 2h&+h $!($!s!)# #h! .as&+ ,u)+#&o)s o, #h!-!(a$#*!)#0

&&/ P$&*a$% H!a-s 9 Ma&) H!a-s $!($!s!)#&)" *a&) a+#&&#&!s &) !a+ho, #h!s! ,u)+#&o)s/

&&&/ S!+o)-a$% H!a-s 9 #h! su.5su.7!+#s o$ as(!+#s o$ o(!$a#&o) o, ($&*a$% h!a-s/

Th! ,&'! o(!)!- u)-!$ #h! ,u)+#&o)a' ,&'&)" s%s#!* &s ass&")!- #h! +o-!)u*.!$ &) #h! ,o''o2&)" *a))!$8

&/ S&)"'! '!##!$ A0 B0 C $!($!s!)#&)" ,u)+#&o)a' h!a-s ,o''o2!- .%h%(h!) as #h! s!(a$a#o$/&&/ A )u*.!$ &-!)#&,%&)" #h! s!+o)-a$% h!a- ,o''o2!- .% a s'a)#

s#$o3! as s!(a$a#o$ :a #!$#&a$% h!a- &) a s&*&'a$ *a))!$ +a)a'so .! a''o##!- ,o$ +o!$&)" ,u$#h!$ su.5as(!+#s o$ o(!$a#&o)s;/

&&&/ Th! %!a$ u)-!$ #h! s!+o)-a$% h!a- ,o''o2!- .% a s'a)# s#$o3!as s!(a$a#o$/

&/ A "$ou( o, a..$!&a#&)" '!##!$s &-!)#&,%&)" #h! s!+#&o)/

Bas!- o) #h! a.o! ($&)+&('!0 a ,u)+#&o)a' ,&'! &)-!6 ,o$ a$&oussu.s#a)#&! su.7!+#s -!a'# 2&#h .% a D!(a$#*!)# #o"!#h!$ 2&#h a) &-!)#&,%&)" ,&'!)u*.!$ s%s#!* &s #h!) -!!'o(!-/ Th! s%s#!* a-o(#!- &) SSA o,,&+! a# ($!s!)#&s as ,o''o2s/

A/ A++ou)#s0 Au-&# O.7!+#&o)0 Pa% a)- A''o2a)+!sB/ Bu&'-&)"C/ Ca)a'D/ A((a$a#us a)- ('a)#sE/ Es#a.'&sh*!)#sF/ Ra&'2a%G/ G!)!$a' +o$$!s(o)-!)+!H/ Hous! $!)# &) $!s(!+# o, 1ua$#!$s !#+

Page no. 77 of 90



I/ Bu-"!# ,&"u$!s RE a)- BEJ/ I)s(!+#&o)K/ T$u)3 +a''0 B&''s0 T$u)3 'oa- $!#u$)s0 PCOsL/ L&+!)s!M/ Ma(s a)- +ha$#s

N/ Ca.'!sO/ Co*.&)!- o,,&+!sP/ T!'!(ho)!Q/ P!$so)a' ,&'!sR/ Ra&'2a% 2o$3sS/ S#o$!sT/ I)#!$$u(#&o) #!s#sU/ T$a,,&+ a$$a)"!*!)#V/ V&"&'a)+!W/ Wo$3sX/ Co),&-!)#&a'

Y/ M&s+!''a)!ous su.7!+#s/ E'!+#$&+a' &)s#a''a#&o)

S!(a$a#! ,&'!s a$! o(!)!- ,o$ !a+h !s#&*a#! ,o$ -&,,!$!)# 3&)-s o, 2o$3s/ Th! ,&'!s a$! "&!) s!$&a' )u*.!$s a++o$-&)" #o #h! s!$&a' o$-!$ o, #h!$!"&s#!$ o, !s#&*a#! +o)+!$)!-0 )o$*a''% u)-!$ !a+h a'(ha.!#/ E!$% s!+#&o) 2&''ha! a ,&'! &)-!6 $!"&s#!$ :Co$$5?;0 sho2&)" #h! '&s# o, ,&'!s &) !6&s#!)+! a)- )!2)u*.!$ a--!- 2h!) )!2 ,&'!s a$! o(!)!-/

12.(. FILE INDEX REGISTER:

A) &)-!6 $!"&s#!$ sho2&)" #h! '&s# o, ,&'!s &) !6&s#!)+! &s *a&)#a&)!- &)a'(ha.!#&+a' o$-!$ &) #h! o,,&+!/ Wh!) a )!2 ,&'! &s o(!)!- #h! )!6# s!$&a' )u*.!$ &s ass&")!- 2&#h $!'!a)# a'(ha.!#/ Th&s shou'- a'so .! $!+o$-!- &) #h! $!s(!+#&!(a"! o, #h! ,&'! &)-!6 $!"&s#!$ 2&#h a &!2 #o s!! #ha# o)! a)- #h! sa*! )u*.!$ &s)o# a''o2!- #o a)% o#h!$ )!2 ,&'! #o .! o(!)!- su.s!1u!)#'%/ Wh!) a )!2 ,&'! &so(!)!- 2&#h $!,!$!)+! #o ,&'! &)-!6 $!"&s#!$ #h! ,&'! )u*.!$ &)+'u-&)" #h! $!'!a)#a'(ha.!# &s #o .! )o#!- &) ,$o)# (a"! o, #h! ,&'! &) .o'- '!##!$s/ Wh!) a +u$$!)# ,&'!.!+o*!s .u'3% &# &s $!1u&$!- #o o(!) a s!+o)- o'u*!/ Th! ($!&ous ,&'! shou'-+o)#a&) $!,!$!)+! o, )!2 ,&'! o(!)!-/

12.+. FILING8

A '!##!$ $!+!&!- &) a s!+#&o) &s ,&$s# )o#!- &) ass&s#a)# -&a$%0 a)-&)-!6!- &) #h! $!'a#!- ,&'! :a )!2 ,&'! &s #o .! o(!)!- &, #h! +as! &s )!2 o)!;a++o$-&)" #o #h! s!$&a' )u*.!$ o, #h! '!##!$s &) #h! $&"h# ha)- s&-!/ :I) !a+h ,&'! a)o#! sh!!# &s #a""!- o) #h! '!,#5ha)- s&-! ,o$ &)-!6&)" '!##!$s a)- a'so ,o$ 2$&#&)")o#!s a)- +o**!)#s o) #h! +as!/ I)-!6&)" o, &)+o*&)" '!##!$s &s *a-! &) $!- &)3a)- #h! )o#!s !#+/ a$! 2$&##!) &) .'u! o$ .'a+3 &)3/ Th! )o#!s a$! #o .! su.*&##!-a,#!$ &)&#&a'!- .% #h! D!a'&)" Ass&s#a)# 2&#h -a#!/ Th! )o#!s *a% +o)#a&) a)a)a'%s&s a)- .$&!, o) #h! su.7!+#0 -u'% '&)3!- 2&#h ($!&ous (a(!$s o$ +as! *a$3 &, a)%/ I)-!6&)" o, ou# "o&)" '!##!$s a$! *a-! &) .'u! o$ .'a+3 &)3/

Page no. 78 of 90



12.8. FILE NOTE SHEET:

I) !a+h ,&'!0 a )o#! sh!!# o) #h! .a+3 o, #h! ,$o)# +o!$ &s *a&)#a&)!-,o$ &)-!6&)" '!##!$s (u# u( &) ,&'!s a)- #o 2$&#! )o#!s a)- +o**!)#s ,o$

su.*&ss&o) #o su(!$&so$s0 &)-!6&)" o, &)+o*&)" '!##!$s shou'- .! -o)! &) $!- &)3/Th! )o#!s 2$&##!) .% #h! -!a'&)" ass&s#a)# a)- a'' o#h!$s 2&'' .! &) .'a+3 o$ .'u!&)3/ Th! )o#! &s #o .! su.*&##!- a,#!$ -u'% &)&#&a'!- 2&#h -a#!/ Th! )o#!s *a%+o)#a&) a)a'%s&s a)- .$&!, a++ou)# o) #h! su.7!+# -u'% '&)3!- 2&#h ($!&ous(a(!$s/ I) $ou#&)! +as!s a -$a,# $!('% +a) a'so .! (u# u(/ Wh!) #h! ,&'!s a$!$!#u$)!- o$-!$s a)- &)s#$u+#&o)s (ass!- o) shou'- .! s#$&+#'% ,o''o2!-/

12.. ASSISTANT DIAR:

Ea+h -!a'&)" ass&s#a)# shou'- *a&)#a&) #h! ass&s#a)# -&a$% &) #h!($!s+$&.!- ,o$* #o $!+o$- #h! '!##!$ $!+!&!- a)- a'so ,o$ )o#&)" #h! -&s(osa' o,

#h! '!##!$/ O) #h! 'as# 2o$3&)" -a% o, !!$% 2!!3 &# shou'- .! +'os!- a)- (u# u( #o#h! o,,&+!$ +o)+!$)!- #h$ou"h s!+#&o) su(!$&so$ ,o$ !$&,&+a#&o)0 sho2&)" #o#a')u*.!$ o, (a(!$s $!+!&!-0 #o#a' -&s(os!- a)- #h! .a'a)+! o, (a(!$s %!# #o .!-&s(os!-/

12.1. NOTING:

Th! Ma)ua' o, O,,&+! P$o+!-u$! -!,&)!s a No#! as8 #h! $!*a$3s$!+o$-!- o) a +as! #o ,a+&'&#a#! &#s -&s(osa'0 a)- &# &)+'u-!s a ($+&s o, ($!&ous(a(!$s0 a s#a#!*!)# o$ a) a)a'%s&s o, #h! 1u!s#&o)s $!1u&$&)" -!+&s&o)0su""!s#&o)s $!"a$-&)" #h! +ou$s! o, a+#&o) a)- ,&)a' o$-!$s (ass!- #h!$!o)/ A

No#! +o)#a&)s ,a+#s a)- ,&"u$!s0 $u'!s0 'a20 ($o+!-u$!0 a)- ($!+!-!)#s0 as a'so&!2s o, o#h!$ D&&s&o)sD!(a$#*!)#s0 2h&+h *&"h# ha! .!!) +o)su'#!-/ I# h!'(s#h! -!+&s&o)5*a3&)" au#ho$&#% &) #a3&)" a -!+&s&o)/ I# shou'- )o$*a''% +o*($&s! a.$&!, $!su*! o, #h! +as!0 #h! a)a'%s&ss#a#!*!)# o, #h! (o&)# :s; a# &ssu!0su""!s#&o) $!"a$-&)" #h! +ou$s! o, a+#&o) o$ #h! o$-!$s0 &, a)%0 (ass!- #h!$!o)/Th! )a*!0 -!s&")a#&o) a)- #!'!(ho)! )u*.!$ o, #h! o,,&+!$ s&")&)" a )o#! shou'-&)a$&a.'% .! #%(!- o$ s#a*(!- 2&#h a $u..!$ s#a*( .!'o2 #h! s&")a#u$!s0 2h&+hshou'- .! -a#!-/ I) $!+o$-&)" #h! -a#!0 #h! *o)#h a)- #h! %!a$ shou'- a'so .!&)-&+a#!- a'o)" 2&#h #h! -a#!/

12.11. *H RECOED A NOTE

Th! 2o$3&)" o, #h! O$"a)&4a#&o) &s a +o)#&)uous a,,a&$/ Th! o,,&+!$s*a% +o*! a)- "o0 .u# #h! (o'&+% o, #h! O$"a)&4a#&o) has #o $!*a&) u)&,o$* &) a"&!) s!# o, +&$+u*s#a)+!s/ I# &s0 #h!$!,o$!0 )!+!ssa$% #o ha! a 2$&##!) $!+o$- o, #h! $!aso)s ,o$ a-o(#&)" a (a$#&+u'a$ +ou$s! o, a+#&o) &) a +as! so as #o !)su$!&-!)#&+a' #$!a#*!)# #o a s&*&'a$ +as! +o*&)" u( &) ,u#u$!/ Th! No#!s #hus '!)-+o)s&s#!)+% a)- +o)#&)u&#% #o #h! a+#&o)s a)- -!+&s&o)s o, #h! Go!$)*!)#/ Th!No#!s a'so ($o&-! a !$% us!,u' "u&-! #o #h! o,,&+!$s 2ho *&"h# ha! #o ha)-'!#h! sa*! o$ a s&*&'a$ +as! &) ,u#u$! &) as *u+h as #h!% $!!a' #h! '&)! o, #hou"h#a)- #h! 'o"&+ .!h&)- #h! -!+&s&o)5#a3!) !a$'&!$/

Page no. 79 of 90



12.12. GUIDELINES:

a/ A'' )o#!s shou'- .! +o)+&s! a)- #o #h! (o&)#/ E6+!ss&! )o#&)" shou'-.! ao&-!-/

./ A s&*('! a)- -&$!+# s#%'! o, 2$&#&)" shou'- a'2a%s .! a-o(#!-/ Us! o, &)o'!- 'a)"ua"! shou'- .! ao&-!-/+/ No#!s a)- o$-!$s shou'- )o$*a''% .! $!+o$-!- o) #h! )o#!5 sh!!#s/-/ No#!s shou'- )o# .! $!+o$-!- o) #h! $!+!&(# &#s!', !6+!(# &) !$%

$ou#&)! *a##!$s/!/ V!$.a#&* $!($o-u+#&o) o, !6#$a+#s ,$o*0 o$ (a$a(h$as&)" o, #h! P/U/C o$

o, )o#!s o, o#h!$ M&)&s#$&!s $!+o$-!- o) #h! sa*! ,&'!0 shou'- .!ao&-!-/

,/ Wh!$!!$ a $u))&)" su**a$% o, #h! ,a+#s &s aa&'a.'! o) #h! ,&'!0 &#shou'- .! $!,!$$!- #o 2&#hou# $!(!a#&)" a)% (a$# o, #h! ,a+#s &) #h! )o#!/

"/ No#!s shou'- a'2a%s .! 2o$-!- &) a +ou$#!ous a)- #!*(!$a#!

La)"ua"!0 ,$!! ,$o* a)% (!$so)a' $!*a$3s0 !!) 2h!) so*! a((a$!)#!$$o$s ha! #o .! (o&)#!- ou# &) #h! )o#!s $!+o$-!- &) a)o#h!$ s!+#&o)/h/ A)% $!*a$3s $!+o$-!- .% #h! B$a)+h O,,&+!$0 o$ o#h!$ s!)&o$ o,,&+!$s0

o) #h! $!+!&(# shou'- ,&$s# .! $!($o-u+!- .!,o$! #h! )o#! &s $!+o$-!-/&/ Wh!) (ass&)" o$-!$s o$ *a3&)" su""!s# &o)s0 a) o,,&+!$ shou'- +o),&)!

h&s )o#! #o #h! a+#ua' (o&)#s h! ($o(os!s #o *a3!/ H! shou'- )o#$!(!a# o$ $!&#!$a#! #h! "$ou)- a'$!a-% +o!$!- &) #h! ($!&ous )o#!s/ I, h! a""$!ss #o #h! '&)! o, a+#&o) su""!s#!- &) #h! ($!+!-&)" )o#!0 h!shou'- *!$!'% a((!)- h&s s&")a#u$!s/

7/ Wh!) a (a(!$ u)-!$ +o)s&-!$a#&o) $a&s!s s!!$a' *a7o$ (o&)#s 2h&+h$!1u&$! -!#a&'!- !6a*&)a#&o) a)- $!s(!+#&! o$-!$s o) !a+h (o&)# :o$

"$ou( o, $!'a#!- (o&)#s; &# 2&'' .! )o#!- u(o) s!(a$a#!'% &) S!+#&o)a')o#!s/ Su+h s!+#&o)a' )o#!s 2&'' !a+h .!"&) 2&#h a '&s# o, #h! *a7o$ (o&)#:s; -!a'# 2&#h #h!$!&)/

3/ Th! -!a'&)" ha)- 2&'' a((!)- h&s ,u'' s&")a#u$!s o) #h! $&"h# ha)- s&-!o, #h! )o#! 2&#h h&s )a*!0 -!s&")a#&o) a)- #h! -a#!/

'/ A )o#! 2&'' .! -&&-!- &)#o (a$a"$a(hs o, a +o)!)&!)# s&4!/ Pa$a"$a(hsshou'- .! s!$&a''% )u*.!$!- a)- *a% a'so ha! .$&!, #&#'!s0 &, )!+!ssa$%/

12.13. NOTING ON FILES RECEI)ED FROM OTHER DEPARTMENTS

a/ Wh!$! #h! $!,!$!)+! $!1u&$!s &),o$*a#&o) o, a ,a+#ua' )a#u$! o$ o#h!$ a+#&o) .as!- o) a +'!a$ ($!+!-!)# o$ ($a+#&+!0 #h! -!a'&)" ha)- &) #h!$!+!&&)" D!(a$#*!)# *a% s#$a&"h#a2a% $!+o$- a )o#! o) #h! ,&'!/

./ I, #h! $!,!$!)+!s s!!3 #h! o(&)&o)0 $u'&)" o$ +o)+u$$!)+! o, #h! $!+!&&)"D!(a$#*!)# a)- $!1u&$! -!#a&'!- !6a*&)a#&o)0 su+h !6a*&)a#&o) 2&'')o$*a''% .! -o)! s!(a$a#!'% #h$ou"h $ou#&)! )o#!s a)- o)'% #h! o,,&+!$ $!s(o)s&.'! ,o$ +o**!)#&)" u(o) #h! $!,!$!)+! 2&'' $!+o$- #h! ,&)a' $!su'#o) #h! ,&'!/

Page no. 80 of 90



+/ Wh!) a) o,,&+!$ $!+o$-s a )o#! o) a ,&'! a,#!$ o.#a&)&)" #h! o$-!$s o, ah&"h!$ o,,&+!$0 a $!*a$3 #ha# #h&s has #h! a(($oa' o, shou'- .!a--!- &) #ha# )o#!/

-/ A +o(% o, )o#! ,&)a''% $!+o$-!- o) #h! *a&) ,&'! 2&'' .! $!#a&)!- 2&#h #h!$ou#&)! )o#!s .!,o$! #h! ,&'! &s $!#u$)!- #o #h! o$&"&)a#&)" D!(a$#*!)#/

!/ A'' su+h $ou#&)! )o#!s 2&'' .! 3!(# su.7!+#52&s! &) #h! ,&'!s o(!)!- ,o$ #h!(u$(os! &) #h! D!(a$#*!)#/,/ Th! &)#!$5-!(a$#*!)#a' )o#! $!+o$-!- o) #h! ,&'! o, #h! o$&"&)a#&)"

D!(a$#*!)# 2&'' .!a$ #h! su.7!+# ,&'! )u*.!$ #o ,a+&'&#a#! ,&'&)" o, (a(!$sa)- #h!&$ su.s!1u!)# 9 $!#$&!a' ,o$ ,u#u$! $!,!$!)+!/

12.1%. NOTING ON CASES REFERRED TO UNDER THE SINGLEFILE-SSTEM:

Th! s&)"'! F&'! S%s#!* a(('&!s #o *a##!$s #ha# a$! )o# 2&#h&) #h!-!'!"a#!- (o2!$s o, #h! a##a+h!- o$ su.o$-&)a#! o,,&+!s a)- ha! #o .! $!,!$$!-

,$!1u!)#'% #o #h! M&)&s#$%D!(a$#*!)# ,o$ s!!3&)" a sa)+#&o)o$-!$/ Th! No)5S!+$!#a$&a# O,,&+! :A##a+h!- o$ Su.o$-&)a#!; 2&'' o(!) ,&'!s &) su+h +as!s/ No#&)"o) su+h ,&'!s &) #h! M&)&s#$%D!(a$#*!)# shou'- .! o) #h! ,&'! o, NSO/ Ho2!!$ &)+!$#a&) s!'!+#!- #%(!s o, +as!s +o)+!$)&)" s!)s&#&! a)- -!'&+a#! *a##!$s &) #h!s(h!$! o, (!$so))!'0 (o'&+% &ssu! a)- ,&)a)+!0 )o#&)" &) #h! M&)&s#$%D!(a$#*!)#shou'- .! o) ,&'!s :2h&+h 2ou'- &)-!!- .! o)'% )o#!s $!+o$-!- a# a (a$#&+u'a$ s#a"! o, #h! +as! o$ a# a (a$#&+u'a$ '!!';/ Th! ,&)a' -!+&s&o) o)'% shou'- .!su&#a.'% $!+o$-!- o) #h! NSO ,&'!/ As a +o)!)#&o)0 s!+$!#a$&a# )o#&)" o) a NSO ,&'! *a% s#a$# o) a )!2(a"!/ I, a# a)% s#a"! o, &#s ($o+!ss&)" &) #h! s!+$!#a$&a# &# &s ,!'# #ha# #h! &)#!$)a')o#&)" o$ a)% (o$#&o) #h!$!o, .! 3!(# ou#s&-! #h! $!+o$- o, NSO ,&'!0 Su+h )o#&)"

+ou'- .! su&#a.'% !-&#!- .!,o$! #h! ,&'! &s $!#u$)!- #o #h! NSO/

12.1'. FUNCTIONAL APPROACH TO NOTING8

No#&)" shou'- .! $!s#$&+#!- #o #h! *&)&*u*/ I# shou'- .! s%s#!*a#&+ a)-,u)+#&o)a'/ Th! ,o''o2&)" a(($oa+h +ou'- .! a-o(#!- ,o$ )o#&)" o) a$&ous+a#!"o$&!s o, +as!s8 5

a/ Rou#&)! o$ R!(!#&#&! +as!s8 I) su+h +as!s0 a s#a)-a$- ($o+!ss sh!!#02h&+h *!a)s s#a)-a$- s3!'!#o) )o#! shou'- .! -!!'o(!- &)-&+a#&)"0 ($!5-!#!$*&)!- (o&)#s o, +h!+3/ I) $!s(!+# o, o#h!$ $ou#&)! +as!s0 a ,a&$ -$a,#shou'- .! (u# u( 2&#hou# a)% )o#&)"/

./ Co$$!s(o)-!)+! Ha)-'&)" +as!s8 5 Th!s! +as!s a'so -o )o# $!1u&$!-!#a&'!- )o#&)"/ I# 2ou'- .! su,,&+&!)# &, a .$&!, )o#! 2!$! $!+o$-!-&)-&+a#&)" #h! &ssu! u)-!$ +o)s&-!$a#&o) a)- #h! su""!s#!- a+#&o)/ Fo$ !6a*('!5 Th! FR &s a '!##!$ ,$o* #h! h!a-1ua$#!$s as3&)" ,o$ &),o$*a#&o)$!"a$-&)" Th! &),o$*a#&o) &s aa&'a.'! ,$o* #h!/ A -$a,# $!('% &s(u# u( ,o$ a(($oa'

+/ P$o.'!* So'&)" +as!s8 5 &) #h!s! +as!s0 a -!#a&'!- )o#! 2&'' .! )!+!ssa$%/E!) #h!)0 #h! )o#! shou'- .! +o)+&s! a)- #o #h! (o&)# +o!$&)" #h!,o''o2&)" as(!+#s8 5

Page no. 81 of 90



&/ Wha# &s #h! ($o.'!*&&/ Ho2 has &# a$&s!)&&&/ Wha# &s #h! Ru'!0 Po'&+% o$ P$!+!-!)#&/ Wha# a$! #h! (oss&.'! so'u#&o)s/ Wh&+h &s #h! .!s# so'u#&o) Wh%

&/ Wha# 2&'' .! +o)s!1u!)+!s o, #h! ($o(os!- so'u#&o)

Th! (o&)#s *!)#&o)!- &) #!$* :-; .!'o2 2ou'- a'so .! us!,u' &) su+h+as!s/

-/ Po'&+% a)- P'a))&)" Cas!s8 5 Th!s! #%(!s o, +as!s 2ou'- )o# .! 'a$"! &))u*.!$ &) a)% o$"a)&4a#&o)/ Th!% 2ou'-0 ho2!!$0 $!1u&$! a #ho$ou"h!6a*&)a#&o) (a$#&+u'a$'% .!+aus! &*(o$#a)# -!+&s&o)s a$! #o .! #a3!) a##o( *a)a"!*!)# '!!'/

A )o#! &) su+h +as!s shou'- .! s#$u+#u$!- &) #h! ,o''o2&)" *a))!$8 5

&/ P$o.'!*8 5 S#a#! #h! ($o.'!*/ Ho2 &# has a$&s!) Wha# a$! #h!+$&#&+a' ,a+#o$s&&/ A--&#&o)a' &),o$*a#&o)8 5 "&! a--&#&o)a' &),o$*a#&o) #o s&4! u( #h!

($o.'!*/ Th! &),o$*a#&o) 2ou'- .! aa&'a.'! o) #h! ,&'!s a)- o#h!$ (a(!$ &) #h! S!+#&o)/ I, su,,&+&!)# &),o$*a#&o) &s )o# aa&'a.'! #o!)a.'! #ho$ou"h !6a*&)a#&o)0 &# shou'- .! +o''!+#!- .!,o$!a##!*(#&)" a )o#!/

&&&/ Ru'!0 (o'&+% !#+8 5 Th! $!'!a)# $u'! o$ o!$a'' (o'&+% o) #h! su.7!+#shou'- .! 1uo#!-/

&/ P$!+!-!)#s8 5 P$!+!-!)# +as!s ha&)" a .!a$&)" o) #h! &ssu! u)-!$ +o)s&-!$a#&o) shou'- .! (u# u(/ I, #h!$! a$! a$%&)" ($!+!-!)#s o$

a)% ($!+!-!)# -&,,!$s &) +!$#a&) $!s(!+#s ,$o* #h! +as! u)-!$ !6a*&)a#&o)0 #h! -&,,!$!)+! shou'- .! .$ou"h# ou# so as #o a$$&! a#a +o$$!+# -!+&s&o)/

/ C$&#&+a' a)a'%s&s8 5 #h! +as! shou'- #h!) .! !6a*&)!- o) *!$&#sa)s2!$&)" 1u!s#&o)s '&3! 2ha# a$! #h! (oss&.'! a'#!$)a#&! so'u#&o)sWh&+h &s #h! .!s# so'u#&o) I# shou'- .! !)su$!- #hos! &!2s o, o#h!$ D&&s&o)sM&)&s#$&!s !#+/ ha! .!!) o.#a&)!- 2h!$! )!+!ssa$%/

A##!)#&o) shou'- a'so .! (a&- #o o#h!$ as(!+#s '&3! #h! ,&)a)+&a' a)-o#h!$ &*('&+a#&o)s0 $!(!$+uss&o)s0 #h! *o-a'&#% o, &*('!*!)#&)" #h!-!+&s&o) a)- au#ho$&#% +o*(!#!)# #o #a3! a -!+&s&o)/

&/ Co)+'u-&)" (a$a"$a(h8 5 #h! +o)+'u-&)" Pa$a shou'- su""!s# a+ou$s! o, a+#&o) ,o$ +o)s&-!$a#&o)/ I) +as!s 2h!$! a -!+&s&o) &s #o .!#a3!) .% a h&"h!$ au#ho$&#% '&3! Co**&##!!0 Boa$- !#+/ #h! (o&)# o$ (o&)#s o) 2h&+h #h! -!+&s&o) o, su+h h&"h!$ au#ho$&#% &s sou"h#shou'- .! s(!+&,&+a''% *!)#&o)!-/

12.1(. MODIFICATION OF NOTES:

a/ Wh!)!!$ a s!)&o$ o,,&+!$ ,&)-s &# )!+!ssa$% #o +o$$!+# o$ #o *o-&,% #h!,a+!#s s#a#!- &) a )o#! (u# u( #o h&*0 h! shou'- -o so .% $!+o$-&)" h&s o2)

Page no. 82 of 90



)o#! "&&)" h&s &!2s o) #h! su.7!+#/ H! shou'- )o# $!1u&$! #h! )o#!$!+o$-!- .% h&s 7u)&o$ #o #h! *o-&,&!- o$ $!('a+!-/

./ No#!s $!+o$-!- o) a ,&'! shou'-0 &) )o +&$+u*s#a)+!s0 .! (as#!- o!$0.!+aus! (as#&)" o!$ a*ou)#s #o *u#&'a#&o) o, o,,&+&a' $!+o$-s a)- "&!sa) &)!'!"a)# 'oo3 #o #h! ,&'!/ I, a)% *o-&,&+a#&o) o, a) !a$'&!$ )o#! &s ,ou)-

)!+!ssa$%0 $!+o$-&)" a )o#! !6('a&)&)" #h! )a#u$! a)- !6#!)# o, *o-&,&+a#&o) a)- $!aso)s ,o$ &# a)- shou'- -o &#/ Th! !a$'&!$ )o#! shou'-$!*a&) &)#a+#/

12.1+. ORAL DISCUSSIONS: -

A'' (o&)#s !*!$"&)" ,$o* -&s+uss&o)s .!#2!!) #2o o$ *o$! o,,&+!$s o, #h!sa*! -!(a$#*!)# a)- #h! +o)+'us&o)s $!a+h!-0 2&'' .! $!+o$-!- o) #h! $!'!a)#,&'! .% #h! o,,&+!$ au#ho$&4&)" sa)+#&o)/ H! *a% &, +o)s&-!$!- &*(o$#a)# "!# &#+o),&$*!- .% #h! (a$#&+&(a)#/ Co),&$*a#&o) &s -!s&$a.'! &) #h! ,o''o2&)"+&$+u*s#a)+!s8 5

a/ I, (o'&+% o, Go!$)*!)# &s )o# +'!a$/./ D!(a$#u$! ,$o* #h! ($!s+$&.!- (o'&+%/+/ T2o o$ *o$! '!!'s -&,,!$ o) s&")&,&+a)# &ssu!s/-/ D!+&s&o)s #hou"h a"$!!- .% a'' a$! a) &*(o$#a)# o)!/

12.1+.1. ORAL INSTRUCTIONS B HIGHER OFFICERS8

No$*a''% a) o,,&+!$ has #o "&! &)s#$u+#&o)s &) 2$&#&)"// Ho2!!$0 &, #h!$! &s)o #&*! ,o$ "&&)" #h! &)s#$u+#&o)s &) 2$&#&)" h! shou'- ,o''o2 &# u( .% 2$&#&)"+o),&$*a#&o) a# #h! !a$'&!s#/ Ju)&o$s shou'- o.#a&) 2$&#&)" &)s#$u+#&o)s .!,o$!

+a$$%&)" ou# o$a' &)s#$u+#&o)s/ I, su+h &)s#$u+#&o) &s )o# ,$o* #h! &**!-&a#!su(!$&o$0 &# &s #o .! .$ou"h# #o h&s )o#&+!/

12.1+.2. ORAL ORDERS B SENIOR OFFICERS

O$a' o$-!$s +o**u)&+a#!- .% (!$so)a' s#a,, o, s!)&o$ O,,&+!$s sha'' .!+o),&$*!- .% 2$&#&)" &**!-&a#!'% #h!$!a,#!$/ I, #h! o$a' &)s#$u+#&o)s ,$o* S$/O,,&+!$s a$! &) a++o$-a)+! 2&#h #h! )o$*s0 $u'!s0 $!"u'a#&o)s o$ ($o+!-u$!s0 #h!%shou'- .! .$ou"h# #o #h! )o#&+! o, #h! O,,&+!$/ Ho2!!$0 &, h&s o$-!$s a$! )o# &) a++o$-a)+! 2&#h #h! )o$*s0 $u'!s0$!"u'a#&o)s o$ ($o+!-u$!s0 h! shou'- s!!3 ,u$#h!$ +'!a$ o$-!$s ,$o* #h!* a.ou#

#h! '&)! o, a+#&o) #o .! #a3!) s#a#&)" ,o$*a''% #ha# #h! o$a' &)s#$u+#&o)s a$! )o# &)a++o$-a)+! 2&#h #h! $u'!s0 $!"u'a#&o)s0 )o$*s o$ ($o+!-u$!s/

12.1+.3. CONFIRMATION OF ORAL INSTRUCTIONS8

Co**u)&+a#&o)s $!1u!s#&)" ,o$ +o),&$*a#&o) &) 2$&#&)" o, o$a' &)s#$u+#&o)sshou'- .! a+3)o2'!-"!-/

12.18. HO* DOES ONE ARRANGE )ARIOUS PAPERS FOLDERSREFERENCE BOOK ETC *HILE SUBMITTING A CASE

Page no. 83 of 90



Th! a$&ous (a(!$s0 ,o'-!$s0 $!,!$!)+! .oo3 !#+/0 a$! #o .! a$$a)"!- &)#h! ,o''o2&)" o$-!$ ,$o* #o( -o2)2a$-s/

?/ R!,!$!)+! .oo3s/ No#!s (o$#&o) o, #h! +u$$!)# ,&'! !)-&)" 2&#h #h! )o#! ,o$ +o)s&-!$a#&o)

/ Ru))&)" su**a$% o, ,a+#s>/ D$a,# ,o$ a(($oa'0 &, a)%</ Co$$!s(o)-!)+! (o$#&o) o, #h! +u$$!)# ,&'! !)-&)" 2&#h #h! 'a#!s# $!+!&(# o$

&ssu!0 as #h! +as! *a% .!/ A((!)-&6 #o )o#!s a)- +o$$!s(o)-!)+!/=/ S#a)-&)" "ua$- F&'!0 s#a)-&)" )o#! o$ $!,!$!)+! ,o'-!$ &, a)%/ O#h!$ (a(!$s0 &, a)%0 $!,!$$!- #o !/"/ !6#$a+# o, )o#!s o$ +o$$!s(o)-!)+!

,$o* o#h!$ ,&'!s0 +o(&!s o, o$-!$s0 $!so'u#&o)s0 "a4!##!s0 a$$a)"!- &)+h$o)o'o"&+a' o$-!$0 #h! 'a#!s# .!&)" ('a+!- o) #h! #o(/

/ R!+o$-!- ,&'!s/ I, a)%0 a$$a)"!- &) +h$o)o'o"&+a' o$-!$0 #h! 'a#!s# .!&)"('a+!- o) #h! #o(

?@/Rou#&)! )o#! a)- (a(!$s a$$a)"!- &) +h$o)o'o"&+a' o$-!$ a)- ('a+!- &) as!(a$a#! +o!$/

12.1. *HAT IS DOCKETINGDo+3!#&)" *!a)s *a3&)" o, !)#$&!s &) #h! )o#!s (o$#&o) o, a ,&'! a.ou#

#h! s!$&a' )u*.!$ ass&")!- #o !a+h &#!* o, +o$$!s(o)-!)+! :2h!#h!$ $!+!&(# o$ &ssu!;/ Do+3!#&)" &)+'u-!s (a"! )u*.!$&)" o, #h! -o+u*!)# 3!(# &) #h!+o$$!s(o)-!)+! (o$#&o) a)- &)-&+a#&)" &# a"a&)s# #h! s!$&a' &) #h! )o#! (o$#&o)/Do+3!#&)" ,a+&'&#a#!s &-!)#&,&+a#&o) o, a) &#!* o, +o$$!s(o)-!)+!/

12.2. *HAT IS REFERENCING

&/ R!,!$!)+&)" &s #h! ($o+!ss o, &-!)#&,%&)" a $!,!$!)+!/ I# &)o'!s a s!$&!so, a+#&&#&!s/ Th!s! a$! -!s+$&.!- &) #h! su++!!-&)" (a$a"$a(hs/

&&/ E!$% (a"! &) !a+h (a$# o, #h! ,&'! :&4/ No#!s0 +o$$!s(o)-!)+!0 a((!)-&6#o )o#!s0 a)- a((!)-&6 :+o$$!s(o)-!)+!; 2&'' .! +o)s!+u#&!'% )u*.!$!-&) s!(a$a#! s!$&!s0 &) (!)+&'/ B'a)3 &)#!$!)&)" (a"!0 I, a)%0 2&'' )o# .!)u*.!$!-/

&&&/ Ea+h &#!* o, +o$$!s(o)-!)+! &) a ,&'!0 2h!#h!$ $!+!&(# o$ &ssu! 2&'' .!ass&")!- a a!$&a' )u*.!$ 2h&+h 2&'' .! -&s('a%!- ($o*&)!)#'% &) $!- &)3o) #h! $&"h# #o( +o$)!$ o, &#s ,&$s# (a"!/ :Do+3!#&)";/

&/ Th! (a"! u)-!$ +o)s&-!$a#&o) o) a ,&'! 2&'' .! ,'a""!-0 PUC a)- #h!'a#!s# ,$!sh $!+!&(# )o#!- u(o)0 as F/R// I) )o +&$+u*s#a)+!s0 2&'' a s'&(0o#h!$ #ha) P/UC a)- FR .! a##a+h!- #o a)% (a(!$ &) a +u$$!)# ,&'!/ I, #h!$! a$! *o$! #ha) o)! F/R0 #h!% shou'- .! ,'a""!- s!(a$a#!'% as FR?0 FR ??0 a)- so o)/ :Ho2!!$0 &) ($a+#&+! o#h!$ s'&(s a$! a'so a##a+h!-#o a (a(!$ &) #h! +u$$!)# ,&'!/ A'' #h! s'&(s shou'- .! $!*o!- a,#!$ #h!a+#&o) &s o!$;/

/ I) $!,!$$&)" #o #h! (a(!$s ,'a""!- PUC o$ FR0 #h! $!'!a)# (a"!)u*.!$s 2&'' .! 1uo#!- &)a$&a.'% &) #h! *a$"&)/ Th!&$ (a"! )u*.!$s 2&''$!,!$ #o o#h!$ (a(!$s &) a +u$$!)# ,&'! o)'%/

Page no. 84 of 90



&/ To ,a+&'&#a#! #h! &-!)#&,&+a#&o) o, $!,!$!)+!s #o (a(!$s +o)#a&)!- &) o#h!$ ,&'!s a,#!$ #h! $!*oa' o, s'&(s0 #h! )u*.!$ o, #h! ,&'! $!,!$$!- #o 2&'' .!1uo#!- &)a$&a.'% &) #h! .o-% o, #h! )o#! a)- #h! $!'!a)# (a"! )u*.!$s0#o"!#h!$ 2&#h #h! a'(ha.!#&+a' s'&( a##a+h!- #h!$!#o0 2&'' .! &)-&+a#!- &) #h!*a$"&)/ S&*&'a$'%0 #h! )u*.!$ a)- #h! -a#! o, o$-!$s0 )o#&,&+a#&o)s a)-

$!so'u#&o)s0 a)-0 &) #h! +as! o, a+#s0 $u'!s a)- $!"u'a#&o)s #h!&$ .$&!, #&#'!#o"!#h!$ 2&#h #h! )u*.!$/ Th! $!'!a)# s!+#&o)0 $u'!0 (a$a"$a(h o$ +'aus!0$!,!$$!- #o 2&'' .! 1uo#!- &) #h! .o-% o, #h! )o#!s0 2h&'! #h! a'(ha.!#&+a's'&(s us!-0 2&'' .! &)-&+a#!- &) #h! *a$"&)/

&&/ Ru'!s o$ o#h!$ +o*(&'a#&o)s $!,!$$!- #o &) a +as! )!!- )o# .! (u# u( &, +o(&!s #h!$!o, a$! !6(!+#!- #o .! aa&'a.'! 2&#h #h! o,,&+!$ #o 2ho* #h!+as! &s .!&)" su.*&##!-/ Th! ,a+# o, su+h +o*(&'a#&o)s )o# ha! .!!) (u#u( 2&'' .! &)-&+a#!- &) #h! *a$"&) o, #h! )o#!s &) (!)+&'/

&&&/ Th! $!,!$!)+! s'&(s 2&'' .! (&))!- )!a#'% o) #h! &)s&-! o, #h! (a(!$ssou"h# #o .! ,'a""!-/ Wh!) a )u*.!$ o, (a(!$s (u# u( &) a +as! a$! #o.! ,'a""!-0 #h! s'&(s 2&'' .! s($!a- o!$ #h! !)#&$! 2&-#h o, #h! ,&'! so #ha#

!!$% s'&( &s !as&'% &s&.'!/

12.21. *HEN ARE THE FILE LINKED AND HO* ARE THE LINKED

&/ I, #h! &ssu!s #ha# $os! &) #2o o$ *o$! +u$$!)# ,&'!s a$! so &)#!$5+o))!+#!-#ha# #h!% *us# .! -!a'# 2&#h #o"!#h!$0 s&*u'#a)!ous'% #h! $!'!a)# ,&'!s 2&''.! '&)3!- &) #h! *a))!$ &)-&+a#!- &) :&&; .!'o2/ Su+h '&)3&)" *a% a'so .!$!so$#!- #o &, a (a(!$ o) o)! +u$$!)# ,&'! &s $!1u&$!- ,o$ $!,!$!)+! &) -!a'&)"2&#h a)o#h!$ +u$$!)# ,&'! u)'!ss a +o(% o, #h! (a(!$ +a) .! +o)!)&!)#'%('a+!- o) #h! ,&$s# ,&'!/

&&/ Wh!) ,&'!s a$! #o .! '&)3!-0 s#$&)"s o, #h! ,&'! o, #h! 'o2!$ ,&'! :.u# )o# &#s

,'a(s; 2&'' .! #&!- $ou)- #h! u((!$ ,&'! a)- #hos! o, #h! ,&'! .oa$- o$ ,'a(s o, #h! u((!$ ,&'! #&!- u)-!$)!a#h &# &) a .o2 ou# o, #h! 2a% so #ha# !a+h ,&'! &s&)#a+# 2&#h a'' +o))!+#!- (a(!$s ($o(!$'% a$$a)"!- o) &#s ,&'! .oa$- o$ ,'a(/

&&&/ O) $!+!&(# .a+3 a,#!$ +o*('!#&o) o, a+#&o)0 #h! '&)3!- ,&'!s 2&'' .!&**!-&a#!'% -!5'&)3!- a,#!$ #a3&)" $!'!a)# !6#$a+#s0 a)- ('a+&)" #h!* o)#h! '&)3!- ,&'!s0 2h!$! )!+!ssa$%/

12.22. *HAT IS THE URGENC GRADINGS AUTHORISED FOR USE

&/ Th! #2o u$"!)+% au#ho$&4!- ,o$ us! o) +as!s a$! I**!-&a#! a)-P$&o$&#%/

&&/ Th! 'a.!' I**!-&a#! 2&'' .! us!- o)'% &) +as!s $!1u&$&)" ($o*(# a##!)#&o)/ A*o)"s# #h! $!s# #h! P$&o$&#% 'a.!' 2&'' .! us!- ,o$ +as!s 2h&+h *!$&#-&s(osa' &) ($!+!-!)+! o, o#h!$s o, o$-&)a$% )a#u$!/

&&&/ Wh!$! Lo3 Sa.ah Ra7%a Sa.ha 'a.!'s ,o$ 1u!s#&o)0 *o#&o)s0 a)- .&''s a$!us!- &# 2&'' )o# .! )!+!ssa$% #o us! &) a--&#&o)0 &**!-&a#! o$ ($&o$&#%'a.!'/

&/ Th! "$a-&)" o, u$"!)+% ass&")!- #o a +as! 2&'' .! $!&!2!- .% a''+o)+!$)!- a# -&,,!$!)# s#a"!s o, ($o"$!ss a)- 2h!$! )!+!ssa$%0 $!&s!-/Th&s &s (a$#&+u'a$'% &*(o$#a)# ,o$ +as!s ($o(os!- #o $!,!$ #o o#h!$ -!(a$#*!)#s/

Page no. 85 of 90



12.23. LETTER *RITING

As a'' o, us 3)o2 '!##!$s a$! #h! *os# +o**o) a)- a'ua.'! *!-&a &) o,,&+&a'

+o**u)&+a#&o)/ H!)+!0 2! ha! #o a)a'%4! #h! !ss!)#&a's o, a L!##!$0 T%(!s o, L!##!$s !#+/

Ess!)#&a's o, a L!##!$8

?/P$o*(#)!ss8 R!s(o)- #o a '!##!$ #h! -a% &# &s $!+!&!-0 as ,a$ as (oss&.'!/

I, %ou )!!- #&*!0 a+3)o2'!-"! #h! '!##!$ a)- &)-&+a#! ho2 soo) %ou 2&'' .!

s!)-&)" a s(!+&,&+ $!('% #h$ou"h a) &)#!$&* $!('%/

/K)o2'!-"! o, #h! su.7!+#

Th&s &)+'u-!s #h! 3)o2'!-"! o, #h! (as# +o$$!s(o)-!)+!0 &, a)%0 #h!

$!1u&$!*!)#s o, #h! s!)-!$ o, #h! '!##!$ a)- 3)o2'!-"! o, (o'&+&!s o,

Go!$)*!)#/ I, %ou -o )o# 3)o2 #h! su.7!+#0 $!,!$ a)- s#u-% (as#

+o$$!s(o)-!)+! a)- &#s +o)#!)#s .!,o$! %ou 2$&#! a '!##!$/

/A(($o($&a#!)!ss8

Va$% #h! #o)! a)- 'a)"ua"! a++o$-&)" #o #h! )!!- o, #h! o++as&o) as 2!''

as #h! (s%+ho'o"% o, #h! $!a-!$/

E/"/ I) +as! o, !*!$"!)+&!s us!0 You a$! -&$!+#!- &)s#!a- o, You a$!$!1u!s#!-0 2h&'! "&&)" -&$!+#&o)s #o su.o$-&)a#!s/

>/Cou$#!s%8

Do )o# h!s&#a#! #o us! +ou$#!ous 2o$-s '&3! ('!as!0 3&)- !#+ &) a)%

'!##!$s 2h!#h!$ u(2a$- o$ -o2)2a$-/

</Ta+#8

Th&s &s 1ua'&#% #ha# "o!s ha)- &) ha)- 2&#h +ou$#!s%/ Th! !ss!)+! o,

#a+#,u')!ss '&!s &) $!#a&)&)" #h! "oo-2&'' o, so*!o)! !!) #hou"h h&s $!1u!s#

has .!!) #u$)!- -o2)/

/P!$suas&o)8

I# *!a)s 2&))&)" (!o('! #o %ou$ (o&)# o, &!2 )o# .% +o!$+&o) .u# .%

*a3&)" (os&#&! su""!s#&o)s a)- !6('a&)&)" #ha# 2ha# %ou sa% &s #o #h!&$

a-a)#a"!/

=/Co)+&s!)!ss8

Page no. 86 of 90



Do )o# 'oa- %ou$ '!##!$s 2&#h &$$!'!a)# -!#a&'s a)- u))!+!ssa$% &,s a)-

.u#s/ Th! *o$! +o)+&s! a '!##!$0 #h! *o$! !,,!+#&! &# 2&'' .!0 ,o$ &# 2&'' .!

+'!a$/ R!*!*.!$ &# &s a '!##!$0 -o)# *a3! &# a #!'!"$a(h&+ *!ssa"!/ I)s#!a-

o, .!a#&)" a$ou)- #h! .ush0 2$&#! '!##!$s #o #h! (o&)#/

/Pos&#&! a)- ('!asa)# a(($oa+h

Ao&- Nos a)- So$$%s/ Th!% a$! u)2!'+o*! 2o$-s/ I)s#!a-0 !*(has&4!

('!asa)# a)- (os&#&! #h&)"s/ E!) )o +a) .! 2$&##!) as a)o#h!$ #&*!0 a)-

so$$% +a) .! $!2o$-!- as I'' #$%/

/A++u$a+%0 Co*('!#!)!ss a)- C'a$&#%

T$% #o &)+o$(o$a#! a++u$a#! &),o$*a#&o) +o*('!#!'% a)- 2&#h *a6&*u*

+'a$&,%/

12.2%.T@0 O"7"64 C//0#<0#70:

O,,&+&a' '!##!$5 G!)!$a''% 2$&##!) #o o#h!$ "o!$)*!)#s0 a##a+h!- a)-

su.o$-&)a#! o,,&+!s0 au#o)o*ous .o-&!s a)- s!*&5"o!$)*!)#s a)-

(u.'&+ &)s#&#u#&o)s0 &)+'u-&)" &)-&&-ua's/

D!*&5O,,&+&a' L!##!$85 Po(u'a$'% 3)o2) as D/O/s0 a$! so*!2ha# ,$!!

,$o* o,,&+&a' 'a)"ua"! a)- s#%'!/ Th!% a$! &)#!)-!- #o sho2 (!$so)a'

$!'a#&o) .!#2!!) #h! s!)-!$ a)- #h! a--$!ss!!/ P!$ha(s #h! *a&)

(u$(os! o, D/O/ '!##!$s &s #o "!# #h! &),o$*a#&o) -!s&$!- $a#h!$ 1u&+3'% .%o!$'oo3&)" #h! usua' o,,&+&a' ($o+!-u$!/ So*! &*(o$#a)# ,!a#u$!s o, a

D/O/ '!##!$ a$!8

G!)!$a''% a--$!ss!- .% )a*! a)- -!s&")a#&o) #o #h! (!$so)/

Sa'u#a#&o) s#a$#s 2&#h D!a$ Sh$& o$ M% D!a$/o$ D!a$ S&$/

P$o(!$ su.s+$&(#&o) &s You$s S&)+!$!'%

Shou'- .! s&")!- .% #h! o,,&+!$ +o)+!$)!- a)- )o# .% so*!o)! !'s!/

Th! (a#!)# (h$as!o'o"% o, #h! o,,&+&a' '!##!$ I a* -&$!+#!- #o/ Is )o#

us!- &) D/O/'!##!$s/

M!*o$a)-u*8 G!)!$a''%0 M!*o a$! 2$&##!) .!#2!!) -&,,!$!)#

-!(a$#*!)#s*&)&s#$&!s o, #h! Go!$)*!)# 2h&'! $!('%&)" #o

u)&*(o$#a)# '!##!$s o, a(('&+a#&o)s o$ (!#&#&o)s0 "&&)" a +&$+u'a$

,o$* o, &),o$*a#&o)0 a+3)o2'!-"!*!)#s !#+/

Page no. 87 of 90



E)-o$s!*!)#s8 I# &s )o# a) o$&"&)a' '!##!$/ Bu# 2h!) a) o$&"&)a'

'!##!$ o$ a +o(% o, &# &s .!&)" ,o$2a$-!- #o o#h!$ o,,&+!s o$ &s .!&)"

+&$+u'a#!- a*o)" a 'a$"! )u*.!$ o, su.o$-&)a#! o,,&+!0 #h!

E)-o$s!*!)# #%(! o, +o**u)&+a#&o) &s us!-/ Pa$#&+u'a$'% us!,u'

2h!) #h! ,o$2a$-&)" au#ho$&#% -o!s )o# ha! #o +o**!)# o) #h!

su.7!+# *a##!$ o, #h! o$&"&)a' '!##!$/ G!)!$a''%0 #h! !)-o$s!*!)# &s

*a-! a# #h! !)- o, #h! o$&"&)a' '!##!$/

C&$+u'a$8 Wh!) a *a##!$ &s $!1u&$!- #o .! )o#&,&!- #o a )u*.!$ o,

o,,&+!s o$ !!) #o !*('o%!!s0 #h! +&$+u'a$ *!#ho- o,

+o**u)&+a#&o) &s us!-/ Th&s *a% .! &) #h! ,o$* o, a) o,,&+&a'

'!##!$0 *!*o$a)-u* o$ E)-o$s!*!)#/

R!so'u#&o)8 A +o**u)&+a#&o) #ha# +o)#a&)s #h! -!+&s&o) o, #h!

Go!$)*!)# $!"a$-&)" a)% su.7!+# *!a)# ,o$ (u.'&+a#&o) &) #h!

"a4!##! ,o$ "!)!$a' &),o$*a#&o) o, #h! (u.'&+/

T!'!"$a*8 A-o(#!- 2h!$! #h! *a##!$ #o .! +o**u)&+a#!- &s

u$"!)#/ Th! #!6# o, #h! #!'!"$a* *us# .! as .$&!, as (oss&.'! a)-

%!# &# shou'- .! u)-!$s#oo- +'!a$'% a)- +o$$!+#'%/

No#&,&+a#&o)8 Fo$*a' a))ou)+!*!)#s &)#!)-!- ,o$ #h! "!)!$a'

(u.'&+0 usua''% (u.'&sh!- &) #h! Go!$)*!)# "a4!##! ,o$

&),o$*a#&o) a)- sa*! #&*! #o sa#&s,% so*! '!"a' o.7!+#&!s/

A*!)-*!)#8 A) o,,&+&a' +o**u)&+a#&o) 2$&##!) #o +o$$!+# a)%

*&s#a3!s &) #h! ($!&ous '!##!$ o$ )o#&,&+a#&o) o$ a))ou)+!*!)#s0

!#+0 Na#u$a''%0 &# has #o $!,!$ #o #h! o$&"&)a' +o**u)&+a#&o) a)-

#h! *&s#a3!s 2h&+h a$! .!&)" a*!)-!- )o2/

P$!ss )o#!8 P$!ss )o#!s a$! #h! .!s# *!a)s #o a+h&!! 2&-!

(u.'&+&#% #o Go!$)*!)# o$-!$s0 -!+&s&o)s0 $!so'u#&o)s0 !#+(u.'&sh!- &) #h! Ga4!##!/

U)o,,&+&a' No#!8 Po(u'a$'% 3)o2) as U/O/ No#! &s us!- ,o$

o.#a&)&)" &!2s o$ +o**!)#s o) so*! ($o(osa's ,$o* o#h!$

-!(a$#*!)#s 2&#h&) #h! sa*! o,,&+!/

12.2'. REPORT *IRITING

Page no. 88 of 90



A R!(o$# &s a +a$$&!- &),o$*a#&o) ,$o* so*!o)! 2ho has &# #o so*!o)! 2ho

)!!-s &#/ R!(o$# &s a .as&+ *a)a"!*!)# #oo' &) -!+&s&o) *a3&)"/ Thousa)-s o,

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Page no. 89 of 90



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