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Copyright 2018 Huddy HealthCare Solutions, LLC Copyright © 2018 Huddy HealthCare Solutions All rights reserved. No part of this presentation publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the author Jon Huddy, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, please contact author: Jon Huddy, President Huddy HealthCare Solutions 3558 Dobys Bridge Rd Fort Mill, SC 29715 USA (803) 517-7522 [email protected] www.huddyhealthcare.com

Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

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Page 1: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

Copyright©2018HuddyHealthCareSolutions

Allrightsreserved.Nopartofthispresentationpublicationmaybereproduced,distributed,ortransmittedinanyformorbyanymeans,includingphotocopying,recording,orotherelectronicormechanicalmethods,withoutthepriorwrittenpermissionoftheauthorJonHuddy,exceptinthecaseofbriefquotationsembodiedincriticalreviewsandcertainothernoncommercialusespermittedbycopyrightlaw.Forpermissionrequests,pleasecontactauthor:

JonHuddy,PresidentHuddyHealthCareSolutions3558Dobys BridgeRdFortMill,SC29715USA(803)[email protected]

www.huddyhealthcare.com

Page 2: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

Maximising Emergency Department Capacity Through Comprehensive Design

www.huddyhealthcare.com

Jon Huddy, PresidentHuddy HealthCare Solutions

Page 3: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

CompanyBackgroundTeamingwithHealthcareOrganizationsandDesignProfessionalsAroundtheWorld

DataAnalyticsandPredictiveModeling

OperationalAnalyticsandImprovement

MultiCampusandSystemAnalytics

Mergers,AcquisitionsandSatelliteCampuses

StrategicPlanningandMarketAssessment

ServiceLineUtilizationandSystemDistribution

StrategyLedFacilityMasterPlanning

ProjectScopingandPlanningSolutions

Page 4: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC PhotospurchasedbyJonHuddyfromoriginalphotographers.PhotosrepresentJonHuddypersonalexperienceasDirectorofFreemanWhiteEmergencyDepartmentDesignTeam

DeliveringtheExperienceofOver330EmergencyDepartmentProjectsEasternEurope,WesternEurope,MiddleEast,NorthAmerica,SouthAmerica,Australia

Page 5: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

JonHuddy,AIA,NCARBPresident,HuddyHealthCareSolutions

• Leading– Teaming– Consulting• Teamedwithover200designfirms

• EmergencyDepartmentSpecialist• EDstrategicplanning

• Leanoperations

• Marketanalysisandutilizationprojections

• Scope/feasibilitystudies

• Architecturaldesign

• AuthorofTwoEDDesignbookspublishedbytheAmericanCollegeofEmergencyPhysicians

• EDsfrom2,000to200,000visits

Page 6: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

EDUseRatesAcrosstheWorld(QuantityofEDvisitsper1000population)

6

EDVisits Population EDUseRate Year

SaudiArabia 15,000,000 24,580,000 610/1000 2006

Spain 25,000,000 46,160,000 542/1000 2008

Italy 30,000,000 59,100,000 508/1000 2009

UnitedStates 141,400,000 321,000,000 440/1000 2015

Israel 2,869,000 8,060,000 356/1000 2013

Canada 12,800,000 36,290,000 353/1000 2016

England 20,458,000 65,111,143 314/1000 2015-2016

RegionHalland(Sweden)

88,000 300,000 293/1000 2015

HongKong 2,000,000 7,072,000 283/1000 2011

Finland 1,320,000 5,313,000 248/1000 2008

Germany 12,000,000 82,270,000 146/1000 2007

Page 7: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

Utilisation impactsinA&E/ED

7

• AgeingpopulationwilllikelyincreaseEDvisitsaswellasincreaseEDacuities,admissionratesandLOStimes.

• Toincreaseavailablecapacityyoueitherneedtolowervolumes(goodluck!),increasetreatmentspaces(increasedcapitalcost)ordecreaseLOS

IsraelPopulationGrowthbyAge

85+

65+

Page 8: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

Utilisation impactsinA&E/ED

8

• AgeingpopulationwilllikelyincreaseEDvisitsaswellasincreaseEDacuities,admissionratesandLOStimes.

• Toincreaseavailablecapacityyoueitherneedtolowervolumes(goodluck!),increasetreatmentspaces(increasedcapitalcost)ordecreaseLOS

AustraliaPopulationGrowthbyAge

75+

65+

Page 9: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

Utilisation impactsinA&E/ED

9

• AgeingpopulationwilllikelyincreaseEDvisitsaswellasincreaseEDacuities,admissionratesandLOStimes.

• Toincreaseavailablecapacityyoueitherneedtolowervolumes(goodluck!),increasetreatmentspaces(increasedcapitalcost)ordecreaseLOS

EnglandPopulationGrowthbyAge

75+

Page 10: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

Page 11: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

Utilisation impactsinA&E/ED

11

• AgeingpopulationwilllikelyincreaseEDvisitsaswellasincreaseEDacuities,admissionratesandLOStimes.

• Toincreaseavailablecapacityyoueitherneedtolowervolumes(goodluck!),increasetreatmentspaces(increasedcapitalcost)ordecreaseLOS

EnglandPopulationGrowthbyAge

75+

Page 12: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

RoomUtilisation andNumberofExamRooms

• HistoricalEDtreatmentroomprogramming• Focusedonaverage“patientsperroom”overthecourseofayear

• Attempttosplitpatienttypesbyacuitiesandprogramexamspaceneedsforeachacuitylevel• Roomquantitiesnevermatchedactualneed

• RecommendedApproach:• Focuson“clinicalroomusetime”forspecificpatienttypes• Howlongpatientsneedtobe“inanexamspace/room”isthedefiningfactor• Complex“HuddyBinBMethod”

Page 13: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

PatientSpaceCapacity:Operations+Facilities

1300to1700AnnualVisitsTyp U.S.Planning

AnnualCapacityofTreatmentSpace

1000Visits

2000Visits

3000Visits

4000Visits

5000Visits

0

Less

Cap

acit

y

Mor

e C

apac

ity

2800to3100AnnualVisitsUKProgramming

Page 14: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

Resusc

ResuscitationRoom350to750annualvisitcapacity

Resuscitation/Trauma365AnnualVisits

750AnnualVisits

1300to1700AnnualVisits

SingleResusc(SmallED)

MultipleResuscitation

Typ U.S.Planning

AnnualCapacityofTreatmentSpace

1000Visits

2000Visits

3000Visits

4000Visits

5000Visits

0

Less

Cap

acit

y

Mor

e C

apac

ity

PatientSpaceCapacity:Operations+Facilities

2800to3100AnnualVisitsUKProgramming

Page 15: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

ResuscFlex

Resusc

ResuscitationwithFlexCapacityApprox 1000annualvisitcapacity• Additionalgasesallowfor

overflowutilizationduringsurgesthusincreasingannualcapacity

PhotosdisplayJonHuddypersonaldesignexperienceasDirectorofFreemanWhiteEDDesignTeam

Resuscitation/FlexRoom365AnnualVisits

750AnnualVisits1000AnnualVisits

1300to1700AnnualVisits

SingleResusc(SmallED)

MultipleResuscitationFlex-Resusc

Typ U.S.Planning

AnnualCapacityofTreatmentSpace

1000Visits

2000Visits

3000Visits

4000Visits

5000Visits

0

Less

Cap

acit

y

Mor

e C

apac

ity

PatientSpaceCapacity:Operations+Facilities

2800to3100AnnualVisitsUKProgramming

Page 16: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

ResuscFlex

PrivateRoom

Resusc

PrivateTreatmentRoomObservation:Approx 1100visitsUSStandard:1300to1500visitsFastTrack:2200to2600visitsUK:2800to3100visits

PrivateExam/Treatment365AnnualVisits

750AnnualVisits1000AnnualVisits

1300to1700AnnualVisits

SingleResusc(SmallED)

MultipleResuscitationFlex-Resusc

Typ U.S.Planning

AnnualCapacityofTreatmentSpace

1000Visits

2000Visits

3000Visits

4000Visits

5000Visits

0

Less

Cap

acit

y

Mor

e C

apac

ity

PatientSpaceCapacity:Operations+Facilities

2800to3100AnnualVisitsUKProgramming

Page 17: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

ResuscFlex

PrivateRoom

Resusc

PrivateTreatmentRoomObservation:Approx 1100visitsUSStandard:1300to1500visitsFastTrack:2200to2600visitsUK:2800to3100visits

PrivateExam/Treatment365AnnualVisits

750AnnualVisits1000AnnualVisits1100AnnualVisits

1300to1700AnnualVisits

2800to3100AnnualVisits

SingleResusc(SmallED)

MultipleResuscitationFlex-ResuscCDU;orPsychiatric:8-12hr

Typ U.S.Planning

UKProgramming2200to2600AnnualVisitsStandardFastTrack;Peds

AnnualCapacityofTreatmentSpace

1000Visits

2000Visits

3000Visits

4000Visits

5000Visits

0

Less

Cap

acit

y

Mor

e C

apac

ity

400AnnualVisitsPsychiatric:18-24hr

PatientSpaceCapacity:Operations+Facilities

Page 18: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

ResuscFlex

FlexCapacity

PrivateRoom

Resusc

FlexCapacityRoom2000visitannualcapacity• Utilizedasaprivatetreatment

roomuntilcapacityisreachedorduringvolumesurge

• Alternativetohallwaystretchers

FlexCapacityRoom365AnnualVisits

750AnnualVisits1000AnnualVisits1100AnnualVisits

1300to1700AnnualVisits

2800to3100AnnualVisits

SingleResusc(SmallED)

MultipleResuscitationFlex-ResuscCDU;orPsychiatric:8-12hr

Typ U.S.Planning

UKProgramming

1900AnnualVisitsFlexCapacityRoom

2200to2600AnnualVisitsStandardFastTrack;Peds

AnnualCapacityofTreatmentSpace

1000Visits

2000Visits

3000Visits

4000Visits

5000Visits

0

Less

Cap

acit

y

Mor

e C

apac

ity

400AnnualVisitsPsychiatric:18-24hr

PatientSpaceCapacity:Operations+Facilities

Page 19: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

ResuscFlex

UrgentCare

FlexCapacity

PrivateRoom

Resusc

UrgentCare/GeneralPractioner3300to3500annualvisitcapacity• Capacitybasedonhoursof

operation

UrgentCare/GP365AnnualVisits

750AnnualVisits1000AnnualVisits1100AnnualVisits

1300to1700AnnualVisits

2800to3100AnnualVisits

3300to3500AnnualVisits

SingleResusc(SmallED)

MultipleResuscitationFlex-ResuscCDU;orPsychiatric:8-12hr

Typ U.S.Planning

UKProgramming

UrgentCare/GP

1900AnnualVisitsFlexCapacityRoom

2200to2600AnnualVisitsStandardFastTrack;Peds

AnnualCapacityofTreatmentSpace

1000Visits

2000Visits

3000Visits

4000Visits

5000Visits

0

Less

Cap

acit

y

Mor

e C

apac

ity

400AnnualVisitsPsychiatric:18-24hr

PatientSpaceCapacity:Operations+Facilities

Page 20: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

ResuscFlex

Rapid/Vertical

UrgentCare

FlexCapacity

PrivateRoom

Resusc

Rapid/Vertical/ProtocolSpacesUpto4000annualvisitcapacity• Accommodates80%ofpatients

in16hourperiod• 24houroperationincreases

capacitytonearly4000annually

PhotosdisplayJonHuddypersonaldesignexperienceasDirectorofFreemanWhiteEDDesignTeam

RapidCare/Vertical365AnnualVisits

750AnnualVisits1000AnnualVisits1100AnnualVisits

1300to1700AnnualVisits

2800to3100AnnualVisits

3300to3500AnnualVisits

4000AnnualVisits

SingleResusc(SmallED)

MultipleResuscitationFlex-ResuscCDU;orPsychiatric:8-12hr

Typ U.S.Planning

UKProgramming

UrgentCare/GP

24HourRapid/Vertical

1900AnnualVisitsFlexCapacityRoom

2200to2600AnnualVisitsStandardFastTrack;Peds

AnnualCapacityofTreatmentSpace

1000Visits

2000Visits

3000Visits

4000Visits

5000Visits

0

Less

Cap

acit

y

Mor

e C

apac

ity

400AnnualVisitsPsychiatric:18-24hr

PatientSpaceCapacity:Operations+Facilities

Page 21: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

ResuscFlex

SuperTrack

Rapid/Vertical

UrgentCare

FlexCapacity

PrivateRoom

Resusc

SuperTrackUpto5000+annualvisitcapacity

SuperTrack +Subwait365AnnualVisits

750AnnualVisits1000AnnualVisits1100AnnualVisits

1300to1700AnnualVisits

2800to3100AnnualVisits

3300to3500AnnualVisits

4000AnnualVisits

5000+AnnualVisits

SingleResusc(SmallED)

MultipleResuscitationFlex-ResuscCDU;orPsychiatric:8-12hr

Typ U.S.Planning

UKProgramming

UrgentCare/GP

24HourRapid/Vertical

SuperTrack

1900AnnualVisitsFlexCapacityRoom

2200to2600AnnualVisitsStandardFastTrack;Peds

AnnualCapacityofTreatmentSpace

1000Visits

2000Visits

3000Visits

4000Visits

5000Visits

0

Less

Cap

acit

y

Mor

e C

apac

ity

400AnnualVisitsPsychiatric:18-24hr

PatientSpaceCapacity:Operations+Facilities

Page 22: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

Amomentofsilenceplease……

TriageAsaPlacethatDelaysCare

Page 23: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

CareInitiationA&EDepartment

RN

A&EDepartmentTriage

Inner/Results25

Inner/Results10

Inner/Results10

OverflowPublicWaiting

15

RedistributionofWaitingandCareInitiationPatientand

PublicWaiting60Seats

Consult Consult ConsultHealthBuildingNotes:• Triage• AssessmentPods• RapidAssessment&Treatment(RAT)• Chair-centric• See+Treat•MinorCare

Page 24: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

RedistributionofWaitingandCareInitiation

Page 25: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

CareInitiation:CombinationofCareSpaces

Page 26: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

CareInitiation:CombinationofCareSpaces

ResultsWaiting Chair-Centric Stretchers PrivateSpaces ProcedureRoomsInitialAssessment

Page 27: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

ResultsPending

PhotocourtesyDesignGroup,Columbus,OH;OhioStateUniversityWexner MedicalCenterEmergencyRoomRenovation

Page 28: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

200,000VisitEmergencyDepartment• 18CareInitiationSpaces(4,500patients/space)

• 20ResultsPendingand20FamilyChairs

• 81,000Patients(40%ofpatientsin11%oftheircarespaces)

20 Patients20

Family

Page 29: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

SimulationTestingtoForecastResults

Page 30: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

LOSandSatisfactionImpactsofCareInitiationArea(CIA)

38

52

34 34

13

49

36 40 3747

62 63

97

0

10

20

30

40

50

60

70

80

90

100

Sep

'16 Oct'16

Nov'16

Dec

'16 Jan'17

Feb

'17 Mar

'17 Apr'17

May'17

Jun

'17 Jul'17

Aug

'17 Sep

'17

165Min

90Min

60Min

0Min

20Min

40Min

60Min

80Min

100Min

120Min

140Min

160Min

180Min

BeforeCIA DuringCIAImplementation

CIAandSuperTrackOperationsCompleted

DischargeLOSMinutes

CIAProcessImplemented(Feb‘17)

Periodofsomestaffacceptance(Mar-May‘17)

NewHighScore

Percen

tileSatisfactionScore

BeforeCIA CIAImplementation

CIAandSuperTrack

Page 31: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

KeyMetricsAcrosstheEntireED

Page 32: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

Page 33: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

PredictiveModeling:OperationsandDesignV

Page 34: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

ChallengeYourselfandYourTeams

• Newwaysofworking• Newworkflowpatterns• Usetheplanning“buildingblocks”inanewway• Increasecapacitywithinthesame,orevenless,physicalspace

Page 35: Jon Huddy, President Huddy HealthCare Solutions ... - SALUS · Photos display Jon Huddy personal design experience as Director of FreemanWhite ED Design Team Resuscitation/Flex Room

Copyright2018HuddyHealthCareSolutions,LLC

Thank You

[email protected]

Jon Huddy, PresidentHuddy HealthCare Solutions