We would like to thank our sponsors for their support of this event. GHD are sponsoring the conference while Procurement Australia are sponsoring the Dinner.

JOINT IWA/AWA CONFERENCE

20 June and 21 June 2013RACV Club, 501 Bourke Street, Melbourne

“Enhancing Water Sector Productivity”

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8:30 am Registration

8:50 am Context for the Conference – Pat McCafferty, President IWA

9:00 am Introduction and Welcome Dr Robbert van Oorschot, Business Group Manager, Water, GHD

9:15 am Challenges for productivity in the water industry Victoria White, General Manager, Infrastructure Reform, Infrastructure Australia

10:00 am Embracing Competition: ‘The Sydney Experience’ Jim Cox, PSM, CEO, IPART

10:30 am Morning Tea

11:00 am The Victorian Economic Context and Implications for Water Utilities David Webster, Deputy Secretary Commercial Division, Department of Treasury and Finance

11:30 am The Service v Compliance v Profit paradigm Hugh Gleeson, CEO United Energy & Multinet Gas and Director Barwon Water

12:00 pm PriceWaterhouseCoopers ‘Casestudies in productivity’ David Sacks, Government Productivity Leader and Partner, PriceWaterhouseCoopers Mark Leo, Director, Efficiency and Effectiveness, Ergon Energy

12:40 am Insourcing v outsourcing – how to get the right balance Penny Dent, Chief Information Officer, Western Water Leigh Berrell, Chief Information Officer, Yarra Valley Water

1:00 pm Lunch and close

“Enhancing Water Sector Productivity”

Friday 21st June IWA/AWA CONFERENCE PROGRAM

SPECIAL INTEREST GROUPS Thursday 20th JuneIn conjunction with this conference the following Special Interest Groups of the IWA will be meeting on Thursday 20th June 2013 at the RACV Club, 501 Bourke Street Melbourne. For details of these meetings please contact the convenors listed below.

Special Interest Group Convenor

Information Technology Rob Duoba (Western Water) (03) 9218 5472 Rob.Duoba@westernwater.com.auCustomer Service Naomi Laauli (North East Water) (02) 6022 0534 nlaauli@nerwa.vic.gov.auTechnical Services Svetla Petkova (Gippsland Water) (03) 5177 4747 Svetla.Petkova@gippswater.com.auHuman Resources Colleen Rose (Wannon Water) (03) 5565 6617 colleen.rose@wannonwater.com.auCommunications & Engagement Julie Logan (Southern Rural Water) (03) 5139 3164 juliel@srw.com.auExecutive Assistants Ann McCurly (Gippsland Water) (03) 5177 4635 Ann.McCurley@gippswater.com.auCorporate Governance Danny Hogan (GV Water) (03) 5832 0442 dannyh@gvwater.vic.gov.auEnergy & Greenhouse Steve Shinners (03) 5177 4717 steve.shinners@gippswater.com.au

CONFERENCE DINNER Thursday 21st JuneWhen: 7pm (pre dinner drinks) Were: Level 2, RACV Club, 501 Bourke Street, Melbourne. Entertainment Entertainment for the evening will be provided by Dave O’Neil, without a doubt one of the most popular performers in the country. Dave is a regular on ABC TV’s Spicks and Specks and has appeared on Channel 10’s The Panel, Rove Live, Nova 100 as well as various comedy gala festivals.

ACCOMMODATIONThe RACV Club, 501 Bourke Street, Melbourne has accommodation at rates starting at $264 for a room only and $284 for one including breakfast, $304 for room including breakfast for two. Please quote “Institute of Water Administration” or IWA when booking your accommodation.

RACV Club – 501 Bourke Street, Melbourne 3000. Tel: (03) 9944 8888

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Please return by email, fax or mail by Wednesday 12th June (along with your cheque, made payable to Institute of Water Administration Inc.)

Email: vicwater@vicwater.org.au Fax: (03) 9639 8860 Mail: IWA, Suite 1. Level 6, 2 Collins Street, Melbourne, 3000

ORGANISATION:

Thursday Dinner Friday Conference and Lunch

Members* Non-Members Members* Non-Members Totals $140 $152 $140 $152

Totals

* Members are individual members of IWA/AWA [Please tick option for payment]

Attached is a Cheque for $ Made payable to The Institute of Water Administration

Please Invoice:

Name:

Company:

Address:

Email:**

**Please ensure you provide this information all invoices will be emailed.

Remittances should be emailed to David Thomas (IWA Treasurer) on david.thomas@westernwater.com.au

Tax Invoice: ABN 96 103 789 875

INSTITUTE OF WATER ADMINISTRATION

“Innovation, Co-operation and Sustainability”

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ATTENDEES

Next Joint IWA/AWA Conference 14th November to 15th NovemberVenue: RACV Club, 501 Bourke Street, Melbourne.