JOHN BANKS 5440 Braesvalley Dr. #153- Houston, TX 77096

832-560-1393- banks.john68@gmail.com

Summary of Qualifications Good with Enterprise Systems administration and monitoring. Analytical,

motivational, resourceful, and an articulate individual. Excellent communication and customer service skills, as well as great team player.

Objective To obtain a position that will aid in displaying my ability to view technical issues and solve them quickly and analytically, as it will be challenging and rewarding.

Skills and Professional Areas of KnowledgeMS Office 2000-2010 MS Server 2003-2008/R2 MS Exchange Server 2010Linux OS Windows XP-Windows 7, 8 Active DirectoryLAN/WAN Administration General Network Infrastructure

June 2012 Associate of Applied Science- Computer Network Systems Administration-ITT Technical Institute – GPA 3.92/4.0

Professional History

Insight Global/ Occidental Petroleum- Houston, TX 10/2014- 11/2014IT Support Desk- Contract 02-2015- Present

Onboarding Ghosting/ backing up computers Setting up users computers with profiles Asset deployment Asset importing in SCCM Active directory Password resets Data transfers Trouble shooting users issues either in person or via remoting in to users computers Deploying and setting up computer stations for users

Sysco Corporation- Houston,TX 3/2014- 9/2014 IT Specialist- Contract

Ghosting/ backing up computers Imaging computers Setting up users computers with profiles Deploying and setting up computer stations for users Trouble shooting users issues either in person or via remoting in to users computers Data transfers Password resets Active directory Account updates Asset importing in SCCM Asset deployment

Advantage Security Integration (ASI)- Houston, TX 5/2013-7/2013 IT Support- Contract .

Administration of computer network Adding/removing of user accounts to network Resetting passwords and updating computer servers Setting IP cameras on clients networks with IP addresses and troubleshooting IP

camera networks

Keller-Williams- Houston, TX 7/2012-8/2012 IT Specialist- Contract

Network administration including all personal laptops and printers of agents in the office and including home support

Liason with outside server support, as well as outside phone PBX support In processing and out processing of agents in system Assigning of all phone extensions and voice mail Working after hours troubleshooting emergency problems such as server system

crashes, and fielding calls from agents with problems such as email issues

Brinks Security- Houston, TX 2009-2012 Vault Assistant/ Security

Security of Brinks employees and building Maintain gun certification every six months for security position

Swift Transportation- Houston, TX 2008-2009 Truck Driver

Safe freight deliveries of loads from shipper to receiver Safe handling and safety of Semi trailer and freight

Beltrans- Las Vegas, NV 2003-2007 Van Driver/ Limo Driver

Transported clients to and from the airport to various hotels Chartered vans and limos for several clients, privately

Sitel Corporation- Las Vegas, NV 2001-2003 Customer Sales Professional/ Help Desk

Helped customers with technical difficulties and issues regarding their computers and other computer related

issues

References Available Upon Request