johari - TPL

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Johari Window &

Interpersonalrelationship


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Johari Window

The Johari Window is a communication

model that can be used to improve

understanding between individuals.

The word Johari comes from Joseph Luft

and Harry Ingham. (Jo + Hari)


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Key Idea

Individuals can build trust between

themselves by disclosing information

about themselves.

Learn about themselves with the help of

feedback from others.


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Johari Window Model


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Quadrant 1:

What is known by the person about him/herself and isalso known by others.

Behavior, attitude, feelings, emotion, knowledge,experience, skills, views, etc - known by the person ('the

self') and known by the group ('others').

OPEN ARENA


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Contd

Increases the effectivity & Productivity.

Space for good communications &Cooperation.

Free from mistrust, confusion, conflict and

misunderstanding.


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Contd

Horizontal expansion

towards blind space.

Vertical expansion

towards the hidden or

avoided space by themembers.

Feedback solicitation

Disclosure


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Managers role

Managers & Leaders should strive to

promote the open / free area in the

departments or organization through

honesty, positive attitude, communication

and sharing the knowledge throughout the

organization.


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Quadrant 2:

What is unknown by the person about

him/herself but which others know.

This can be simple information, or can

involve deep issues (for example, feelings

of inadequacy, incompetence,unworthiness, rejection) which are difficult

for individuals to face directly, and yet can

be seen by others.

BLIND SPOT


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Contd

Not an effective or productive space for

individuals or groups.

This blind area could also be referred to as

ignorance about oneself. A blind area

could also include issues that others aredeliberately withholding from a person.


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Managers Role

The aim should be to reduce this area and

thereby to increase the open area i.e. to

increase self-awareness.

Sensitive feedback and encouraging disclosure

Promote a climate of non-judgmental feedback

Extra care should be taken to avoid the

emotional upset in resilient people.


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Quadrant 3:

What the person knows about him/herself

that others do not.

The hidden area could also include

sensitivities, fears, hidden agendas,

manipulative intentions, secrets - anything

that a person knows but does not reveal,

for whatever reason.

FAADE /

HIDDEN

SELF


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Contd

Disclosing our hidden areas to others ,enables

better understanding, cooperation, trust, team-

working effectiveness and productivity among

individuals.

Reducing hidden areas also reduces the

potential for confusion, misunderstanding, poor

communication, etc, which all distract from and

undermine team effectiveness.


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Contd

Organizations' should be open to the persons

disclosure of information.

Shift towards Open Area.

Moving towards Open Area would enhance

mutual understanding, and thereby improvegroup awareness, enabling better individual

performance and group effectiveness.


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Quadrant 4:

What is unknown by the person abouthim/herself and is also unknown by others.

Johari region 4 contains information,feelings, latent abilities, aptitudes,experiences etc

UNKNOWN


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Contd

Examples of unknown factors are as follows :

an ability that is under-estimated or un-tried through lackof opportunity, encouragement, confidence or training

a natural ability or aptitude that a person doesn't realizethey possess

a fear or aversion that a person does not know they have

an unknown illness

repressed or subconscious feelings conditioned behavior or attitudes from childhood


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Uncovering the Knowledge

Self-discovery

Observation by others

Through collective or mutual discovery Counseling can also uncover unknown

issues.


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Managers Role

Providing people with the opportunity to try

new things, with no great pressure to

succeed, is often a useful way to discover

unknown abilities, and thereby reduce the

unknown area.

Constructive observation and feedback

among team members.


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New team / Member within a new

team


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Established team member


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Documents

johari - TPL