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Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

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Page 1: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Joe Robinson, Coach, Speaker, ConsultantJoe Robinson, Coach, Speaker, Consultant

© 2008 Joe Robinson

Lose Stress, Manage Time, Boost Performance

Page 2: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

[ scream ][ scream ]

© 2008 Joe Robinson

Page 3: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

© 2008 Joe Robinson

The Burnout Treadmill

Over Tasking Time Urgency Stress

Time Urgency Rushing

I’m Too Busy No Recharging

Chronic Stress Longer Hours

Cumulative Fatigue

Lower Productivity

Falling Further Behind

Page 4: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

© 2008 Joe Robinson

The more

active leisure life, the higheryour life

satisfaction

The more

active leisure life, the higheryour life

satisfaction

Page 5: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

© 2008 Joe Robinson

Working to LivePerformance Principals

1. Work fills the available time. We have to make some of it unavailable.

2. Time urgency fuels rushing; rushing fuels stress.

3. Boundaries manage time and stress.

4. The source of productivity is renewal and rejuvenation.

Page 6: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Stressing like it’s 150,000 BC

Hub of reflex fear, panic

False Alarm!False Alarm!

Amygdala

© 2008 Joe Robinson

Page 7: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

If you haven’t had a day off, you haven’t had a day on.

© 2008 Joe Robinson

Page 8: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

© 2008 Joe Robinson

10 Steps to Sanity1. Turn Down Time Urgency

2. Reframe Stress

3. Don’t Buy Work Guilt

4. Set Boundaries

5. Redesign Task Bottlenecks

6. Qualify the Chaos

7. Say No

8. End Email Overload

9. Pick Your Base Camp

10. Get a Life

Page 9: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Step 1: Turn Down Time Urgency

© 2008 Joe Robinson

We’re never too busy

to say we’re too busy.

Page 10: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

The Speed TrapThe Speed Trap Nonstop motion makes everything appear urgent Nonstop motion makes everything appear urgent

© 2008 Joe Robinson

ToolsTools

TipTip

Cut ‘clock-checking’ by 50% Cut ‘clock-checking’ by 50% Eat slower, talk slower, cut the caffeineEat slower, talk slower, cut the caffeine

Never check the clock when you’re lateNever check the clock when you’re late

Page 11: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Urgent Science

© 2008 Joe Robinson

Activities that require complex decision-making and long-term future planning

are hindered by time urgency. (Abbott, Sutherland, Watt)

Activities that require complex decision-making and long-term future planning

are hindered by time urgency. (Abbott, Sutherland, Watt)

People high in time-urgent speech patterns and general hurry were most likely to report burnout due to emotional exhaustion and depersonalization.

(Conte, San Diego State)

Page 12: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Catch YourselfCatch Yourself

Is it an emergency or is it a speed trap?

© 2008 Joe Robinson

Page 13: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Step 2: Reframe StressStep 2: Reframe Stress

“I’m not stressed.

I’m practicing

my anti-gravity exercises.”

“I’m not stressed.

I’m practicing

my anti-gravity exercises.”

© 2008 Joe Robinson

Page 14: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

The Stress ExpressThe Stress Express

© 2008 Joe Robinson

Stress hormones lower immune system

Caveman impulse

Threat to coping ability

“Perceived” danger

Page 15: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

© 2008 Joe Robinson

Page 16: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

It’s the ReactionIt’s the Reaction

© 2008 Joe Robinson

Page 17: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Avoid the negative 3 P’s: Permanent, Pervasive, Personal

Counter with optimistic storyTemporary, Specific, Non-personal

Change the Story

© 2008 Joe Robinson

Page 18: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Catch yourselfAttitude breathingABCDE exercise

Relaxation responseMindfulnessLife refueling

Communication

ToolsToolsStressStress

© 2008 Joe Robinson

Page 19: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

The Performance IdentityThe Performance Identity

The Performance I.D.“I do, therefore I am”

False belief:All value from output

Productivity Paranoia

© 2008 Joe Robinson

Page 20: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Step 3: Don’t Buy Work GuiltStep 3: Don’t Buy Work Guilt

It’s bogus.

© 2008 Joe Robinson

Page 21: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Guilt Is Optional

• Thought does not equal action.

• There are no “should's,” only choices.

• The voice in your head is not yours.

• Recognize guilt triggers—anger, overload, perfectionism.

• Choose realism over emotion.

• Thought does not equal action.

• There are no “should's,” only choices.

• The voice in your head is not yours.

• Recognize guilt triggers—anger, overload, perfectionism.

• Choose realism over emotion.

Page 22: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Step 4: Set Boundaries

“Every river has its bank. Every ocean its shore.”

– Deng Ming Dao

© 2008 Joe Robinson

Page 23: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

The key trait of successful business The key trait of successful business people who have true satisfaction in people who have true satisfaction in their lives is “the deliberate imposition their lives is “the deliberate imposition of limits.”of limits.” – (Nash, Stevenson, Harvard, 2004)

© 2008 Joe Robinson

Page 24: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Reflex Meets Science

Reflex Science

Constant cell, E-mail interruptions

Multitasking speeds up work

Answering that E-mail won’t take long

Interrupted workers less productive

Multitasking slows you down

Each E-mail is a loss of 15 minutes

© 2008 Joe Robinson

Page 25: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

- Use “No Reply Necessary”

- Determine urgency

- Turn off alert boxes

Step 5: End Email OverloadStep 5: End Email Overload

No MasNo Mas

Send Less Email!Send Less Email!

© 2008 Joe Robinson

- Check Email at designated times No more frequently than 45 mins

Page 26: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

100Days!100

Days!66%66% 166166 24,00024,000

Time to draw the line on email overload?© 2008 Joe Robinson

Page 27: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

- What’s the value of doing it now?

- What are the consequences of waiting?

- Pile-driving

Step 6: Qualify the ChaosStep 6: Qualify the Chaos

StopStop

Get organized!Get organized!

© 2008 Joe Robinson

- The 80/20 rule

Page 28: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Step 7: Redesign Task Step 7: Redesign Task BottlenecksBottlenecks

What’s not working?

© 2008 Joe Robinson

Page 29: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

What are you doing that’s dumb?What’s working?

What should I be doing less of?What should I be doing more of?

What tasks can I change?How?

AskAsk

Assess the MessAssess the Mess

© 2008 Joe Robinson

Page 30: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Step 8: Say NoStep 8: Say No

Don’t go over the edgeDon’t go over the edge

ToolsTools

© 2008 Joe Robinson

Page 31: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

No is “the improvement-oriented voice No is “the improvement-oriented voice process.”process.” – Amy Edmonson, Harvard; James Detert, Cornell

© 2008 Joe Robinson

Page 32: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Step 9: Pick Your Base Camp

Page 33: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Step 10: Get a Life! Step 10: Get a Life!

LiveLive

© 2008 Joe Robinson

Page 34: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

Go for the ExperienceGo for the Experience

Exit the comfort zoneFind a hobby

Dump the production metricLeap before you lookDetermine life content

Exit the comfort zoneFind a hobby

Dump the production metricLeap before you lookDetermine life content

© 2008 Joe Robinson

Page 35: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

© 2008 Joe Robinson

Page 36: Joe Robinson, Coach, Speaker, Consultant © 2008 Joe Robinson Lose Stress, Manage Time, Boost Performance

© 2008 Joe Robinson

Design & Photos: Joe Robinson, www.worktolive.info, Sue Baechler, www.originaliti.com"Silhouettes" Photographed by J.J. Martyn © 2005, www.jjmartyn.com