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1. LINUX ADMINISTRATOR
JOB TITLE
Linux Administrator
BUSINESS UNIT
IT
DEPARTMENT
Enterprise Applications
REPORTS TO
Senior Manager: Enterprise Applications
1. DIMENSIONS
(Indicate, in quantitative terms, the key areas on which your job has an impact.)
Liaise with the various internal ACSA IT stakeholders in the designing, implementing and monitoring
of the Linux landscape.
Understand the key system requirements to maintain an Oracle applications hosted on Linux.
Analyse system requirements and configure and/ enhance applicable existing functions within the
Linux environment accordingly.
Provide support, consultation and training to system users on arising system issues to ensure the
Oracle application is run optimally.
2. PRINCIPAL ACCOUNTABILITIES
(What is done – how is it done – and what is achieved by doing it?)
1. Process Alignment
Business Requirements
Evaluate interdepartmental requests, gather and document requirements and work with the
appropriate teams to interpret requirements.
Provide specialist advice to the respective IT teams.
Identify technical requirements to ensure the continuous improvement of the environment
Understand the Oracle applications on Linux in order to analyse and predict the impact of
changes/solutions within the solution.
Development and Enhancements
Function as resident Linux administrator for all configuration issues within areas of expertise by
partnering with:
Database Administrators (DBA) to create technical specification documents for fulfilling
gaps.
Create technical specification documents for design to resolve identified gaps, adhering to
defined ACSA IT standards and best practices
SME and technical users to identify and make recommendations on how to utilise features
of the applications to create process efficiencies.
Investigate solutions for new requirements and present technical options. These solutions
could include modifications to the set up and configuration of existing setup.
Assist with roll-out and implementation of solutions.
Perform post-implementation reviews to assess the effectiveness of the change.
Maintain configuration documents and specifications in accordance with changes /
enhancements
Administration scripting with Perl, Bash etc.
Testing
Ensuring a stable and efficient Oracle Applications environment by conducting impact analysis
and testing for system upgrades, operating system patching and/ system configuration activities.
Change Control
Adhere to change control within the Linux environment.
Support
Work with DBA’s, IT technical resources (i.e. Developers) and/or ACSA IT Support to
troubleshoot problems and resolve application issues within pre-defined SLA requirements.
Provide feedback on issues in an accordance with agreed timeframes
Analyse the logged support incidents, identify gaps in training and support functions and identify
solutions to bridge these.
Participate in root cause analysis and problem management, working in conjunction with the
Problem and Configuration Manager.
Manage the relationship with third level support to ensure the efficient resolution of issues
including the logging, follow-up etc.
Ensure query resolution takes place within the agreed SLA.
Governance, Compliance and Quality Assurance
Ensure the compliance and adherence to agreed SLA’s
Ensure and report on overall compliance to core governance processes, policies and
procedures
Investigate and resolve discrepancies in queries to users or third parties.
Provide information to internal / external auditors.
Continuously assess the risk of system operations
Continuously update and resolve issues per the risk register
Execute, analyse reports and reconcile data to highlight risks, issues, misuse of the system and
general non-compliance to defined processes
Where applicable, ensure that system configuration and setup adheres to legislative
requirements.
Audit
Action audit report findings as required
Communicate and escalate findings to necessary management levels
Provide reports to Compliance and Assurance department as and when requested
Conduct monthly audits to ensure system security and processes are maintained
Management reporting
Develop monthly reports and/ statistics using defined templates
Security
Ensure compliance to IT security standards and best practice
Ensure that user access complies with data protection and company data security policies
2. Customer Service
Document the Linux landscape.
Respond timeously to customer queries and provide feedback
Update customers on the progress of requests both daily, weekly and monthly
Provide customer service as per agreed SLA’s
3. KNOWLEDGE AND EXPERIENCE
(What kind of knowledge, skills and experience are necessary to enable satisfactory performance in your
job?)
Education
Bachelor degree in Computer Science, Information Technology, Information Systems, B-Tech, IT
Diploma or
Red Hat Certified Technician (RHCT) or
Red Hat Certified Engineer (RHCE) and/or
Oracle Linux Certified Administrator
Experience & Skills
Junior (Course Completion and 2 years Operational support)
Minimum of two years’ experience and training working with Linux and/or Oracle Linux.
Maintain existing systems and applications at a server operating system level.
Setup, configure and install new servers and applications.
Maintain, create server architecture documentation.
Monitor network and servers
Good core knowledge of network security and administration.
Administration and maintenance of Virtual Environments / Oracle Virtual Machine
Experience in service desk environment
Intermediate (4+ Years Linux administration and installation of Linux (start-to-finish, minimum
2)
Perform routine server maintenance.
Troubleshooting of general issues and problems.
Perform routine administrative tasks, server documentation and daily server maintenance.
Strong Linux operational experience
Backup experience
Administration and security of SAN data storage solution
Microsoft technologies, Exchange and AD an advantage
Senior (8+ Years as Technical Lead / Solution Architect, having implemented 2 or more projects)
Perform backups, file replications and script management. Test and apply new software and
maintenance patches, including patch management services.
Complete security audits on a routine basis.
Administration scripting with Perl, Bash etc.
2. ORACLE DATABASE ADMINISTRATOR
JOB TITLE
Oracle Database Administrator
BUSINESS UNIT
IT
DEPARTMENT
Enterprise Applications
REPORTS TO
Senior Manager: Enterprise Applications
1. DIMENSIONS
(Indicate, in quantitative terms, the key areas on which your job has an impact.)
Liaise with the various internal ACSA IT stakeholders in the designing, implementing and monitoring
of the Oracle landscape.
Understand the key system requirements to maintain Oracle Applications having an Oracle database
hosted on Linux and/or Microsoft.
Analyse system requirements and configure and/ enhance applicable existing functions within the
Oracle environment accordingly.
Provide support, consultation and training to system users on arising database issues to ensure the
Oracle applications is run optimally.
2. PRINCIPAL ACCOUNTABILITIES
(What is done – how is it done – and what is achieved by doing it?)
3. Process Alignment
Business Requirements
Evaluate departmental requests, gather and document requirements and work with the
appropriate functional team leads to interpret requirements.
Provide specialist advice to the respective IT teams.
Identify technical requirements to ensure the continuous improvement of the environment
Understand the Oracle application relationships in order to analyse the impact of
changes/solutions within the entire Oracle solution framework.
Development and Enhancements
Function as resident Oracle Database administrator for all configuration issues within areas of
expertise by partnering with:
Functional Stream leads to create technical specification documents for fulfilling gaps.
Create technical specification documents for design to resolve identified gaps, adhering to
defined ACSA IT standards and best practices
SME and technical users to identify and make recommendations on how to utilise features
of the applications to create process efficiencies.
Investigate solutions for new requirements and present technical options. These solutions
could include modifications to the set up and configuration of existing setup.
Assist with roll-out and implementation of solutions.
Perform post-implementation reviews to assess the effectiveness of the change.
Maintain configuration documents and specifications in accordance with changes /
enhancements
Testing
Ensuring a stable and efficient Oracle environment by conducting impact analysis and testing for
system upgrades, patching and/ configuration activities.
Change Control
Adhere to change control within the Oracle environment.
Support
Work with IT technical resources (i.e. Developers/Linux Administrators) and/or ACSA IT Support
to troubleshoot problems and resolve application issues within pre-defined SLA requirements.
Provide feedback on issues in an accordance with agreed timeframes
Analyse the logged support incidents, identify gaps in training and support functions and identify
solutions to bridge these.
Participate in root cause analysis and problem management, working in conjunction with the
Problem and Configuration Manager.
Manage the relationship with third level support to ensure the efficient resolution of issues
including the logging, follow-up etc.
Ensure query resolution takes place within the agreed SLA.
Governance, Compliance and Quality Assurance
Ensure the compliance and adherence to agreed SLA’s
Ensure and report on overall compliance to core governance processes, policies and
procedures
Investigate and resolve discrepancies in queries to users or third parties.
Provide information to internal / external auditors.
Continuously assess the risk of system operations
Continuously update and resolve issues per the risk register
Execute, analyse reports and reconcile data to highlight risks, issues, misuse of the system and
general non-compliance to defined processes
Where applicable, ensure that system configuration and setup adheres to legislative
requirements.
Audit
Action audit report findings as required
Communicate and escalate findings to necessary management levels
Provide reports to Compliance and Assurance department as and when requested
Conduct monthly audits to ensure system security and processes are maintained
Management reporting
Develop monthly reports and/ statistics using defined templates
Security
Ensure compliance to IT security standards and best practice
Ensure that user access complies with data protection and company data security policies
4. Customer Service
Document the Oracle database landscape.
Respond timeously to customer queries and provide feedback
Update customers on the progress of requests both daily, weekly and monthly
Provide customer service as per agreed SLA’s
3. KNOWLEDGE AND EXPERIENCE
(What kind of knowledge, skills and experience are necessary to enable satisfactory performance in your
job?)
Education
Bachelor degree in Computer Science, Information Technology, Information Systems B-Tech, IT
Diploma or
Oracle Certified Associate (OCA) or
Oracle Certified Professional (OCP) and/or
Oracle Certified Master (OCM)
Experience & Skills
Junior (Course Completion and 2 years Operational support.)
OCA (11g,12c)
Monitor & maintain Oracle databases.
Troubleshooting of general issues i.e. (alert<SID>.log checking), Dataguard replication etc.
Perform routine DBA administrative tasks
Log, view, access, monitor, follow up and close Service Requests (TARs) online - Oracle Support
Strong Linux operational experience
Experience in service desk environment
Intermediate (4+ Years Database administration and Installation of Oracle Database (start-to-
finish, minimum 2)
OCP (11g,12c)
Database design and implementation
Installation, Configuration and upgrading Oracle software
Database security
Backup Strategy (RMAN)
Microsoft technologies, Exchange. IBM SOA, e-BS SOA Gateway and AD an advantage.
Senior (8+ Years as Technical Lead / Solution Architect, having implemented 2 or more projects)
Database and Application tuning and performance monitoring,
Oracle RAC,
Disaster recovery,
SQL code checking.
Security/Auditing,
New Technologies, forecasting for future growth & projects.
3. ORACLE E-BUSINESS SUITE DEVELOPER
JOB TITLE
Oracle E-Business Suite Developer
BUSINESS UNIT
IT
DEPARTMENT
Enterprise Applications
REPORTS TO
Senior Manager: Enterprise Applications
1. DIMENSIONS
(Indicate, in quantitative terms, the key areas on which your job has an impact.)
The successful candidate will have strong pl/sql knowledge and experience. Must be team orientated with
the ability to mentor junior developers within the team. This position requires strong organizing skills and
the candidate must have excellent problem solving ability. The ability to manage and measure work is
essential in this role.
2. PRINCIPAL ACCOUNTABILITIES
(What is done – how is it done – and what is achieved by doing it?)
Key focus areas for this position would include writing PL/SQL in Oracle 11g/12c and
developing reports for Human Resource, Projects and Financial modules in Oracle E-Business
Suite R12. The successful candidate will also be required to create .rtf and e-text templates in
oracle BI Publisher as well as defining concurrent requests.
Design and document modules implemented changes, design review and assistance to be
provided by systems analyst and architects.
Participation in workshops to determine overall functional design.
Generate Reports from data.
Develop in a structured environment using versioning control.
Support existing systems by investigating, identifying and rectifying problems.
Investigation & correction of data problems as per data fix policy.
Perform Test, debug and quality assure programmed code to ensure that unit testing is
conducted successfully accordingly to the functional specification document, user
requirements and test pack.
Implement Application Extensions/Customisations via Oracle Applications Framework (OAF)
The use of specific coding standards as agreed.
3. KNOWLEDGE AND EXPERIENCE
(What kind of knowledge, skills and experience are necessary to enable satisfactory performance in your
job?)
Education
The successful candidate must have the following:
A 3 year National Diploma / Bachelor’s degree in Computer Science, Information Technology or
Information Systems.
3-5 years’ experience in Oracle eBusiness Suite implementation and development.
Experience using and/ implementing eBusiness Application to extend Oracle E-Business
functionality and integration with external systems, Open Interface Tables, Workflows and
personalisation’s.
Experience in development and modification of Oracle Forms.
Experience with: Oracle Reports, SQL, PL/SQL (Concurrent Process, Packages, Stored
Procedures and Functions),Oracle Workflow, XML/BI Publisher, APEX, J Developer
Extensive knowledge of the Oracle Financials 12.06/7 application table structures and APIs.
Extensive knowledge and experience in developing within the Oracle HRMS / Payroll module
preferred.
Experience & Skills
Modify existing and create new reports using Oracle Reports, BI Publisher and APEX applications.
Monitor and modify current interfaces and design, build and deploy new inbound and outbound
interfaces to the eBusiness Suite.
Design, build and deploy new Oracle workflows.
Monitor and modify current Oracle workflows
Use eBusiness Application Programming Interface to extend Oracle e-Business functionality and
integrate with external systems.
Provide support to the Database Administrators and Functional Team by trouble-shooting issues
and writing extract scripts.
Assist with and deploying software upgrades, maintenance patches and fixes related to the
environment.
Create documentation (technical documents, data mapping, etc).
Design, build, test, and deploy code package operations for managed releases.
Structure and/or design solutions to fit into ACSA’s system architecture.
Define and deploy software setup and configuration changes in accordance with project
requirements.
Define and implement production or Go Live
Strategies as per project requirements.
4. ORACLE E-BUSINESS SUITE ADMINISTRATOR
JOB TITLE
Oracle e-Business Suite Administrator
BUSINESS UNIT
IT
DEPARTMENT
Enterprise Applications
REPORTS TO
Senior Manager: Enterprise Applications
1. DIMENSIONS
(Indicate, in quantitative terms, the key areas on which your job has an impact.)
Liaise with the various internal ACSA IT stakeholders in the planning, configuration, testing,
deploying and managing the Oracle Applications landscape.
Understand the key administration requirements to maintain an eBusiness Suite (e-BS)
application.
Analyse application requirements and configure and/ enhance applicable existing functions
within the Oracle applications.
Provide support, consultation and training to system users on arising system issues to ensure
the Oracle e-BS application is run optimally.
2. PRINCIPAL ACCOUNTABILITIES
(What is done – how is it done – and what is achieved by doing it?)
5. Process Alignment
Business Requirements
Evaluate departmental requests, gather and document requirements where possible and
work with the appropriate teams to interpret requirements.
Provide specialist advice to the respective IT teams.
Identify technical requirements to ensure the continuous improvement of the environment
Understand the e-BS modular relationships in order to analyse and predict the impact of
changes/solutions within the entire e-BS solution framework.
Development and Enhancements
Function as resident System administrator for all configuration issues within areas of
expertise by partnering with:
Database Administrators (DBA) to create technical specification documents for fulfilling
gaps.
Create technical specification documents for design to resolve identified gaps, adhering
to defined ACSA IT standards and best practices
SME and technical users to identify and make recommendations on how to utilise
features of the applications to create process efficiencies.
Investigate solutions for new requirements and present technical options. These
solutions could include modifications to the set up and configuration of existing setup.
Assist with roll-out and implementation of solutions.
Perform post-implementation reviews to assess the effectiveness of the change.
Maintain configuration documents and specifications in accordance with changes /
enhancements
Administration scripting with Perl, Bash etc.
Testing
Ensuring a stable and efficient e-BS environment by conducting impact analysis and testing
for system upgrades, patching and/ configuration activities.
Support
Work with DBA’s, IT technical resources (i.e. Developers) and/or ACSA IT Support to
troubleshoot problems and resolve application issues within pre-defined SLA requirements.
Provide feedback on issues in an accordance with agreed timeframes
Analyse the logged support incidents, identify gaps in training and support functions and
identify solutions to bridge these.
Participate in root cause analysis and problem management, working in conjunction with the
Problem and Configuration Manager.
Manage the relationship with third level support to ensure the efficient resolution of issues
including the logging, follow-up etc.
Ensure query resolution takes place within the agreed SLA.
Governance, Compliance and Quality Assurance
Ensure the compliance and adherence to agreed SLA’s
Ensure and report on overall compliance to core governance processes, policies and
procedures
Investigate and resolve discrepancies in queries to users or third parties.
Provide information to internal / external auditors.
Continuously assess the risk of system operations
Continuously update and resolve issues per the risk register
Execute, analyse reports and reconcile data to highlight risks, issues, misuse of the system
and general non-compliance to defined processes
Where applicable, ensure that system configuration and setup adheres to legislative
requirements.
Audit
Action audit report findings as required
Communicate and escalate findings to necessary management levels
Provide reports to Compliance and Assurance department as and when requested
Conduct monthly audits to ensure system security and processes are maintained
Management reporting
Develop monthly reports and/ statistics using defined templates
Security
Ensure compliance to IT security standards and best practice
Execute IT security activities within the environment
Ensure that user access complies with data protection and company data security policies
6. Customer Service
Perform stakeholder analysis, document the Oracle Applications landscape.
Respond timeously to customer queries and provide feedback
Participate in stakeholder forums
Update customers on the progress of requests both daily, weekly and monthly
Provide customer service as per agreed SLA’s
3. KNOWLEDGE AND EXPERIENCE
(What kind of knowledge, skills and experience are necessary to enable satisfactory performance in
your job?)
Education
Bachelor degree in Computer Science, Information Technology, Information Systems, BTech, IT
Diploma and/or
Oracle E-Business Suite R12 Applications Database Administrator Certified Professional
Experience & Skills
Sysadmin is required across system/platforms/modules.
Accounts Receivable General Ledger Accounts Payables
Cash Management Data Relationship
Management
Purchasing
Advanced Collections Strategic Finance Procurement Sourcing
Sales Contracts Hyperion Financial
Management
iProcurement
Service Contracts Financial Data Quality Procurement Contracts
Property Management HRMS Core iSupplier Portal
HR Self Service Supplier Lifecycle
Management
Enterprise Asset
Management
Payroll Inventory
Asset Tracking Compensation Workbench Order Management
Fixed Assets Cloud Solution-Taleo Learn
Project Costing Cloud Solution-Fusion Talent
Project Contracts Cloud Solution-Taleo
Recruit
Governance, Risk, and
Compliance Intelligence and
Configuration Controls
Time and Labour
Cloud Solution Finance
Planning and Budgeting
Cloud Services
Junior (Course Completion and 2 years Operational support)
Minimum of two year’s experience and training working with Oracle Applications as Systems
Administrator.
Good core knowledge of application security and administration.
Schedule batch jobs.
Manages concurrent programs and reports
Test and monitor workflow processes
Ensuring that calls for the Oracle Team are correctly assigned groups.
Routinely assists business users in resolving problems in the use of Oracle based applications
software as first line support.
Management of access request documentation.
Monitor workflows processes.
Setting up and maintaining users (appropriate security levels), functions, menus,
responsibilities and request groups.
Intermediate (4+ Years e-BS Administration, setup of roles/responsibilities and Segregation
Of Duties)
Manages and sets up concurrent programs and reports.
Test and monitor workflow processes.
Schedules batch jobs
Performance monitoring and fine tuning of Oracle e-Business Suite and where appropriate,
conducts client training related to Oracle Applications.
Interfaces with developers.
Performance monitoring and find tuning of Oracle e-BS
Routinely assists end users in resolving problems in the use of Oracle applications.
Works with developers and DBAs to coordinate, test and document all application modifications
to ensure operational and information integrity in the development, staging and production
instances.
Responsible for ensuring that the documentation of all application configurations and
customizations is kept current.
Senior (8+ Years as Technical Lead, having implemented 2 or more sysadmin projects)
Setup and manage alerts and auditing
Implementation and maintain security controls (SOD).
Setup and Maintain Workflow
Completing all necessary month and system administrations procedures and reports.
Reviews existing applications & recommends improvements, and enhancements to ensure that
the most efficient methods are employed.
Responsible for ensuring that the documentation of all application configurations and
customizations is kept current.
Provides input to the support team in the definition of system requirements, regarding access,
security, automation and system efficiency.
5. ORACLE FUNCTIONAL SPECIALIST
This profiles covers the following modules in role profile.
5.1. Human Resources Core, Compensation Workbench, Payroll and Time and Labour Functional
Specialist, eBS R12
5.2. Cloud Solution Human Resources (Fusion Talent Management, Taleo Learn and Taleo
Recruit) Functional Specialist, Fusion R9 and Taleo R14)
5.3. Supplier Lifecycle Management (Sourcing, Procurement Contracts, iSupplier Portal, Supplier
Lifecycle Management, Purchasing, Inventory and Payable) Functional Specialist, eBS R12)
5.4. Finance (General Ledger, Accounts Payables/Receivables, Cash Management, Fixed
Assets, Project Costing) Functional Specialist, eBS R 12
5.5. Finance (Data Relationship Management, Financial Management, Strategic Finance,
Hyperion Financial Management, Financial Data Quality Management) Functional Specialist,
Hyperion R 11.1
5.6. Cloud Solution Finance (Planning and Budgeting Cloud Services) Functional Specialist
Hyperion R11.1
5.7. Operations (Asset Lifecycle Management – Asset Tracking and Enterprise Asset
Management, Advanced Collections, Project Contracts) Functional Specialist, eBS R12
5.8. Commercial (Sales Contracts, Property Management and Service Contracts) Functional
Specialist, eBS 12
5.9. Governance (Governance, Risk, and Compliance Intelligence and Configuration Controls for
E-Business Suite), eBS R 12
JOB TITLE
ORACLE FUNCTIONAL SPECIALIST
BUSINESS UNIT
IT
DEPARTMENT
Enterprise Applications
REPORTS TO
Senior Manager: Enterprise Applications
1. DIMENSIONS
(Indicate, in quantitative terms, the key areas on which your job has an impact.)
Liaise with relevant Business Units in the organisation to facilitate implementation of new or improved
business processes involving any IT-related systems critical to core organisational functions.
Understand business requirements to maximise efficiency and utilisation of the eBusiness Suite (e-
BS) application
Analyse client requirements and configure and/ enhance applicable modules/functions in an Oracle
R12 eBS environment accordingly
Provide support, consultation and training to users on issues to ensure the Oracle eBS application is
run with optimal efficiency
2. PRINCIPAL ACCOUNTABILITIES
(What is done – how is it done – and what is achieved by doing it?)
Provide specialist advice to business regarding best practice business processes as delivered by
the Oracle eBusiness Suite of Products
Provide specialist advice and assistance to business regarding usage of functionality provided
within the product to maximise business efficiency and adoption of the system.
Identify functional requirements, propose, design and implement business approved solutions.
Ensure compliance of the ERP solution in respect of legislative requirements, business processes,
policies, procedures and IT governance.
Understanding functional design and modular relationships in order to analyse and predict the
impact of changes/solutions within the solution framework.
Design, develop and maintain test scripts to ensure end-to-end testing is conducted across all
scenarios.
Manage the testing process with the business Champions and manage the application of new
functionality and patches through testing to release into production
Log & Maintain queries logged on Service Now
Act as an ERP change agent to provide ERP functional training, change management, process,
and other related training to business.
Ensure the efficient resolution of issues including the logging, follow-up and resolution of SRs.
Continuously assess, understand and mitigate risks impacting on the ERP solution.
Communicate feedback to the appropriate people/channels
KNOWLEDGE AND EXPERIENCE
(What kind of knowledge, skills and experience are necessary to enable satisfactory performance in your
job?)
Education
National Diploma / Bachelor Degree in Business / Accounting or Information Technology or
commensurate experience
Experience
An individual’s experience will be assessed per requirement, per module, based on the needs
of the specific requirement.
Junior Course Completion, 1-2 year Support/Assistance on Project Delivery
Intermediate 2-3 year Module Support Single Module Implementation (start to finish)
Business Analysis Workshop planning and Facilitation
Senior 4+ years Module Support Multiple Module Implementations (start to finish)
Functional Lead / Solution Architect in 2 or more projects
The experience will be required within the broad areas of:
Implementation Workshop Facilitation and Solution Design, Setup, Testing, Training, Support and
Maintenance & Business Improvement based on Best Practice
A requirement may span a number of modules, with varying levels of experience required in
each of the modules.
This role requires functional experience (as defined above) for any combination of (and not
limited to) the following eBS modules.
Accounts Receivable General Ledger Accounts Payables
Cash Management Data Relationship Management
Purchasing
Advanced Collections Strategic Finance Procurement Sourcing
Sales Contracts Hyperion Financial Management
iProcurement
Service Contracts Financial Data Quality Procurement Contracts
Property Management HRMS Core iSupplier Portal
HR Self Service Supplier Lifecycle Management
Enterprise Asset Management
Payroll Inventory
Asset Tracking Compensation Workbench Order Management
Fixed Assets Cloud Solution-Taleo Learn Governance, Risk, and Compliance Intelligence and Configuration Controls
Project Costing Cloud Solution-Fusion Talent Time and Labour Cloud Solution Finance Planning and Budgeting Cloud Services
Project Contracts Cloud Solution-Taleo Recruit
6. ORACLE BUSINESS INTELLIGENCE FUNCTIONAL SPECIALIST
JOB TITLE
Oracle Business Intelligence Functional Specialist
BUSINESS UNIT
IT
DEPARTMENT
Enterprise Applications
REPORTS TO
Senior Manager: Enterprise Applications
1. DIMENSIONS
(Indicate, in quantitative terms, the key areas on which your job has an impact.)
Liaise with the various internal ACSA IT stakeholders in application development, mapping technical
processes, designs and layouts within the Oracle Business Intelligence Enterprise Edition (OBIEE)
landscape. Understand the key development requirements to maintain an OBIEE application. Analyse
development requirements and configure and/ enhance applicable existing functions within the OBIEE
environment accordingly. Provide support, consultation to system users on arising system issues to ensure
the OBIEE application is run optimally.
2. PRINCIPAL ACCOUNTABILITIES
(What is done – how is it done – and what is achieved by doing it?)
Knowledge and Experience of Installation/upgrade and configuration of OBIEE.
Should be able to Design, Build, Customize Oracle BI Repository and Oracle BI Presentation
Layer.
Should be able to tune the query and reports.
Should be familiar with OBIEE Best Practices for building reports and Dashboards.
Should be familiar with OBIEE.
Must be familiar with Oracle Data Integrator (ODI - ETL/ELT/Data Services tools) and the
concepts of moving data across different databases and platforms.
Expertise in SQL queries, Oracle PL/SQL
Must have a good understanding of Oracle database
Basic knowledge of Linux Operating system to be able to navigate through OBIEE logs and
Conceptual knowledge of information technologies and methodologies
Should have experience working in OBIEE Multi User Development (MUD) Environment
Should have used OBIEE Caching.
Able to deploy and customise Oracle BI Analytics for eBS (SCM, Financials, HR, eAM
Projects)
Knowledge and Experience with moving data between internal systems (Oracle Database).
Should have experience creating OBIEE reports and Dashboards pulling data from Essbase
Subject Area.
Experience in Business Objects Data Services.
Able to implement Oracle Strategic Score Management (OSSM)
Functional/Technical Experience with Oracle E-business Suite modules.
Experience working with Oracle BI Apps.
Participate in 24X7 on-call support of Production systems
Daily monitoring of system processes to ensure application up-time.
Implement governance policies and service life cycles
Adhere to ACSA change control policies.
3. KNOWLEDGE AND EXPERIENCE
(What kind of knowledge, skills and experience are necessary to enable satisfactory performance in your
job?)
Education
Bachelor degree in Computer Science, Information Technology, Information Systems B-Tech, IT
Diploma and/or
Oracle Business Intelligence Foundation Certified Implementation Specialist Certification and/or
Oracle Business Intelligence Foundation Suite Certified Implementation Specialist Certification and/or
Oracle Business Intelligence Applications for ERP Certified Implementation Specialist Certification
Experience & Skills
Junior (Course Completion and 2 years Development/Operational support)
Minimum of two years’ experience and training working with Linux and/or Oracle Linux.
Knowledge in Oracle OBIEE R11 development Standards
Create and maintain the end user applications
Develop the semantic layer, metadata, reports and report definitions.
Intermediate (4+ Years Oracle Business Intelligence Experience)
Solid Oracle Technical foundation/familiarity with Oracle OBIEE R11 data models
Experience with Oracle RDBMS/Essbase
Programming skills using SQL*PLUS,PL/SQL
Development Tools-TOAD/SQL Development experience
Development Tools-TOAD/JDeveloper/SQL Developer
Ability to produce Reports.
Develop graphs and portal interfaces.
Load and maintain the metadata for the data access tool.
Troubleshoot BI tools, systems and software; performance-tune these applications as necessary.
Design and implement data in various layers including physical, business and presentation
Senior (8+ Years as Developer Lead, having being involved in 2 or more e-BS upgrades)
Experience with XML and BI Publisher
Prior interfaces/Integration experience in one or more modules in Oracle EBS
Experience in working with Oracle Support in trouble shooting and resolving issues
Produce complex, efficient, error-free reporting solutions and related documentation.
BI front end development on data structures, cubes, reporting, dashboards, etc.
7. ORACLE BI SUITE DEVELOPER
JOB TITLE
Oracle BI Suite Developer
BUSINESS UNIT
IT
DEPARTMENT
Enterprise Applications
REPORTS TO
Senior Manager: Enterprise Applications
1. DIMENSIONS
(Indicate, in quantitative terms, the key areas on which your job has an impact.)
Liaise with the various internal ACSA IT stakeholders in application development, mapping technical
processes, designs and layouts within the Oracle Business Intelligence Enterprise Edition (OBIEE)
landscape. Understand the key development requirements to maintain an OBIEE application. Analyse
development requirements and configure and/ enhance applicable existing functions within the OBIEE
environment accordingly. Provide support, consultation to system users on arising system issues to ensure
the OBIEE application is run optimally.
2. PRINCIPAL ACCOUNTABILITIES
(What is done – how is it done – and what is achieved by doing it?)
Experience of Oracle OBIEE reporting tools with solid reporting experience (Dimensional
Modelling and OBIEE RPD development OBIEE Answers, Dashboards, Publisher, Delivers
Understanding)
OBIEE Repository Development
Experience of using ETL tools - ideally Oracle's ODI product.
Strong knowledge and experience of Oracle PL/SQL and SQL
Develop in a structured environment using versioning control.
Support existing systems by investigating, identifying and rectifying problems.
Investigation & correction of data problems as per data fix policy.
Perform Test, debug and quality assure programmed code to ensure that unit testing is
conducted successfully accordingly to the functional specification document, user requirements
and test pack.
The use of specific coding standards as agreed.
3. KNOWLEDGE AND EXPERIENCE
(What kind of knowledge, skills and experience are necessary to enable satisfactory performance in
your job?)
Education
Bachelor degree in Computer Science, Information Technology, Information Systems B-Tech, IT
Diploma and/or
Oracle Data Integrator 11g Certified Implementation Specialist Certification and/or
Oracle Essbase 11 Certified Implementation Specialist Certification.
Experience & Skills
Junior (Course Completion and 2 years Operational support.)
Minimum of two year’s experience and training working with Linux and/or Oracle Linux.
Knowledge in Oracle Essbase and ODI R11/12 development Standards
Understand the standard of best practices in BI administration environment
Handle multiple projects administration responsibilities
Intermediate (4+ Years Essbase administration and Installation of Oracle Business Intelligence
EE (start-to-finish, minimum 2)
Solid Oracle Technical foundation/familiarity with Oracle Essbase and EBS R12 data models
Experience with Oracle RDBMS and ODI (develop relevant ETL’s).
Experience in patch management and product upgrades.
Programming skills using SQL*PLUS,PL/SQL
Development Tools-TOAD/SQL Development experience
Strong skills in the Web Logic Environment
Provide support in the implementation of OBIEE components (ODI)
Assist and administer the deployment process of UNIX, OBIEE and repository codes Ability to
produce Oracle Reports
Prior interfaces/Integration experience in one or more modules in Oracle EBS
Experience in working with Oracle Support in trouble shooting and resolving issues,
Senior (8+ Years as Technical Lead / Solution Architect, having implemented 2 or more projects)
All of the above and the following:
o Assess production faults and critical issues followed by identification of the root cause
o Provide remedial measures to the production issues or process failure
o Train the administration team on new OBIEE and ETL tool
8. WEBLOGIC ADMINISTRATOR
JOB TITLE
Weblogic Administrator
BUSINESS UNIT
IT
DEPARTMENT
Enterprise Applications
REPORTS TO
Senior Manager: Enterprise Applications
1. DIMENSIONS
(Indicate, in quantitative terms, the key areas on which your job has an impact.)
The Weblogic Administrator will provide support to the Oracle Fusion Middleware platform. The specialist
will be required to install, configure, secure, back-up, tune and monitor the environment. The goal is to
achieve an extremely high degree of availability for middleware platform. In addition, the Weblogic
Administrator should be able to provide advice and troubleshooting to a wide range of individuals including
end users, developers and functional stream leads, DBAs and other System administrators.
2. PRINCIPAL ACCOUNTABILITIES
(What is done – how is it done – and what is achieved by doing it?)
Oracle Weblogic administrators must interface with DBA, System administrators to resolve
application problems.
Must also have a good understanding of related technologies, especially Java (JDeveloper,
J2EE and Apache).
Migrate code between Test, QA and Production environments.
High-availability design, configuration, and maintenance, including clustering and load
balancing for Weblogic.
Configuration of LDAP and SSO for Weblogic and Weblogic based Oracle applications within
the ACSA ERP environment.
Develops standards and tuning metrics and alert thresholds.
Create standardized alerts for exceptional performance thresholds.
Review proposed changes and test them in a test and QA environment.
Develops a complete set of Weblogic documentation describing the current configuration of
Weblogic.
Strong working knowledge and experience on Linux/Windows operating systems.
Participate in 24X7 on-call support of Production systems
Daily monitoring of system processes to ensure application up-time.
Implement governance policies and service life cycles
Adhere to ACSA change control policies.
Experience on Administration, Monitoring, Troubleshooting and Maintenance on WebLogic
Servers.
Experience in WebLogic cloning, installation and configuration in GUI, Console and Silent
mode. Configuration templates for various environments in Windows and Linux.
Experience in Configured JDBC connection pools and data sources for the applications.
Experience in Configured JMS Connection factories and Queues for messaging applications.
Involved in monitoring and tuning performance metrics like JVM, execute threads, JDBC
connections.
Experience on Deploying applications WAR, EAR, JAR in Domain and Clustered
environments.
Experience on Setting up the cluster environment for WebLogic Server integrated with
multiple workflows.
3. KNOWLEDGE AND EXPERIENCE
(What kind of knowledge, skills and experience are necessary to enable satisfactory performance in your
job?)
Education
Bachelor degree in Computer Science, Information Technology, Information Systems B-Tech, IT
Diploma or
Oracle Certified Associate, Oracle Weblogic Server Administrator or
Oracle Certified Professional, Oracle Weblogic Server Administrator and/or
Oracle Weblogic Server Certified Implementation Specialist
Experience & Skills
Junior (Course Completion and 2 years Operational support)
Minimum of two years’ experience and training working with Weblogic, Linux and/or Oracle
Applications.
Good core knowledge of network security and server administration.
Administration and maintenance of Weblogic Environments.
Installation, Configuration, Troubleshooting and Maintenance of Web Logic Server 11g. Provide
support to Production, UAT, Development environments.
Configure JDBC Connection pools, data sources, JMS Servers, distributed destinations, queues
Intermediate (4+ Years Weblogic administration and installation of Weblogic (start-to-finish,
minimum 2)
Strong Oracle Virtual/Internet Directory, Oracle Identity Federation, Web gate (Apache), Oracle
Identity Analytics, Oracle Access Manager, Oracle service-oriented architecture (SOA) experience
Change management experience; adept at consultative and facilitative interactions with users,
colleagues and senior management. Create managed Servers and Clusters. Configured Security
authenticators, managed security realms. Maintaining clustered environment for various
Applications, Monitoring of application server using in-house tools like jconsole/jstat, Tuning of
application server, Patch installation to applications, and application server.
Senior (8+ Years as Technical Lead / Solution Architect, having implemented 2 or more projects)
Identifying root causes for the outages and applying appropriate fixes of application and Deploying
applications to various production environment using deployment tools