Job Series Matrix

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Job Family: Information Technology Services Job Series: User Experience Designer

Job Series Summary:

Enhance user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction between the user and the product. Define, design and test user interfaces for applications by combining functional requirements for systems with user-centered design, expertise in human-computer interaction, and capabilities of underlying technologies (Web, user, and server).

Job Title: User Experience Designer 1 Job Title: User Experience Designer 2 Job Title: User Experience Designer 3

Job Code: 4815 Job Code: 4816 Job Code: 4817

Grade: H Grade: J Grade: K

Exemption: Nonexempt Exemption: Exempt Exemption: Exempt

Effective/Revision Date: 01/01/2016 Effective/Revision Date: 01/01/2016 Effective/Revision Date: 01/01/2016

Job Purpose Job Purpose Job Purpose

Under general supervision, assist with defining and designing the functionality and interface of applications with user interfaces; work with users, analysts, software engineers, architects and QA staff to ensure designs aligned with user needs and underlying technology. Create graphic and visual design or work with specialists to merge these into the interface. Ensure compliance with Stanford’s online accessibility policies through implementing alternative technologies.

Under minimal supervision, define, design and test the functionality and interface of applications with user interfaces; Develop user protocols, ensure designs aligned with user needs, accessibility standards and underlying technology. Create information architecture and user interface designs for given systems. Ensure systems are compliant with Stanford’s online accessibility policies through implementing alternative technologies.

Lead or oversee the definition, design, testing and delivery of the functionality and interface of applications with user interfaces; ensure designs aligned with user needs, accessibility standards and underlying technology. Create information architecture and user interface designs for given systems. Ensure systems are compliant with Stanford’s online accessibility policies through implementing alternative technologies. Contribute to creating a shared vision and strategy for user experience in alignment with department and university goals.

Core Duties Core Duties Core Duties

Assist with defining, designing and testing the functionality and interface of applications.

Ensure compliance with Stanford’s online accessibility policies through implementing alternative technologies.

Assist with creating application code to manifest the designs, or work with software engineers to develop them.

Assist with usability testing on applications during the development lifecycle; refine designs based on the results of testing. May administer testing focus groups.

Execute and administer user research protocols, understand or contribute personas, identify required tasks and information flows for given systems.

Implement established information architecture and user interface designs for given systems.

Gather, monitor and report on metrics and user feedback for issues and opportunities for improvement; liaise with quality assurance and help desk specialists to identify defects in application functionality or design and create strategies for mitigation.

Contribute to and maintain documentation on design assumptions, application requirements and specifications, business logic, training materials, help text, and release notes.

Define, design and test the functionality and interface of applications with user interfaces; work with users, analysts, software engineers, architects and QA staff to ensure designs aligned with user needs and underlying technology.

Conduct user research, create personas, identify required tasks and information flows for given systems.

Create relevant design artifacts and, including, but not limited to, information architecture, requirements, personas designs, wireframe and data flows.

Make systems compliant with Stanford’s online accessibility policies through implementing alternative technologies.

Create and lead graphic, visual and interactive design or work with specialists to merge these into the interface.

Create application code to manifest the designs, or work with software engineers to develop them.

Conduct usability testing on applications during the development lifecycle; refine designs based on the results of testing.

Analyze metrics and user feedback for issues and opportunities for improvement; liaise with quality assurance and help desk specialists to identify defects in application functionality or design and create strategies for mitigation.

Define, design, test and deliver full products across competing priorities to ensure designs aligned with user needs and underlying technology.

Lead and conduct user research, create personas, identify required tasks and information flows for given systems.

Create relevant design artifacts and, including, but not limited to, information architecture, requirements, personas designs, wireframe and data flows.

Lead and create graphic, visual and interactive design or work with specialists to merge these into the interface.

Make systems compliant with Stanford’s online accessibility policies through implementing alternative technologies.

Create application code to manifest the designs, or work with software engineers to develop them.

Define usability testing on applications during the development lifecycle.

Maintain an understanding of evolving industry standards, trends and best practices. Identify opportunities to refine existing capabilities and leverage new capabilities.

Analyze metrics and user feedback for issues and opportunities for improvement; liaise with quality assurance and help desk specialists to identify defects in application

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Contribute, maintain and review documentation on design assumptions, application requirements and specifications, business logic, training materials, help text, and release notes.

May supervise others.

functionality or design and create strategies for mitigation.

Contribute, maintain and review documentation on design assumptions, application requirements and specifications, business logic, training materials, help text, and release notes.

Define applications’ accessibility through alternative technologies. Build and maintain strong cross-functional relationships / alignment with partners across the university.

Collaborate with partners to develop and maintain consistent standards for the end-to-end user experience, including linkages between key systems

May supervise others.

Minimum Education and Experience Required

Minimum Education and Experience Required

Minimum Education and Experience Required

Bachelor's degree or combination of education and relevant experience.

Bachelor's degree and three years of experience or combination of education and relevant experience.

Bachelor's degree and five years of experience or combination of education and relevant experience.

Minimum Knowledge, Skills and Abilities Required

Minimum Knowledge, Skills and Abilities Required

Minimum Knowledge, Skills and Abilities Required

Requires knowledge of computer system capabilities.

Hands-on design skills.

Experience in current Web technologies.

Understanding of HTML, CSS, wire framing tools and visual design software.

Knowledge of delivering mobile solutions, responsive design across platforms and devices.

Knowledge of WC3 (World Wide Web consortium) and related standards, including accessibility.

Skill in conducting user research, user testing, usability testing and analysis.

Skill in developing specifications and mockups using UI design tools and/or programming in web application languages.

Strong communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise

Ability to document business scenarios or requirements and create mockups.

Proven problem solving and analytical thinking and ability to approach problems logically and systematically.

Requires knowledge of, computer system capabilities, business processes and work flow.

Experience in designing web applications.

Experience in current Web technologies, such as JavaScript, AJAX and HTML5.

Experience in responsive design, and application of HCI to mobile application development.

Experience in designing for accessibility, ensuring adequate access to information through assistive technologies.

Skill in conducting user research, user testing, usability testing and analysis.

Skill in developing specifications and mockups using UI design tools and/or programming in web application languages.

Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise.

Ability to design and document complex business systems.

Proven problem solving and analytical thinking and ability to approach problems logically and systematically.

Supervisory experience preferred – not a minimum.

Ability to define UX vision and inspire others to execute against it.

Advantaged knowledge of computer systems, business processes and work flow.

Demonstrated Experience in designing web applications.

Experience in current Web technologies, such as JavaScript, AJAX and HTML5.

Experience in responsive design, and application of HCI to mobile application development.

Experience in designing for accessibility, ensuring adequate access to information through assistive technologies.

Defining and leading user research, user testing, usability testing and analysis.

Skill in developing specifications and mockups using UI design tools and/or programming in web application languages.

Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise.

Ability to design and document complex business systems.

Proven problem solving and analytical thinking and ability to approach problems logically and systematically.

Demonstrated ability to lead projects and multidisciplinary teams.

Supervisory experience preferred.

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Certificates and Licenses Required Certificates and Licenses Required Certificates and Licenses Required

None None None

Physical Requirements Physical Requirements Physical Requirements

Constantly perform desk-based computer tasks.

Frequently stand/walk, grasp lightly/fine manipulation, grasp forcefully, and reach/work above shoulders.

Occasionally sit, twist/bend/stoop/squat.

Visual acuity including color vision.

Constantly perform desk-based computer tasks.

Frequently stand/walk, grasp lightly/fine manipulation, grasp forcefully, and reach/work above shoulders.

Occasionally sit, twist/bend/stoop/squat.

Visual acuity including color vision.

Constantly perform desk-based computer tasks.

Frequently stand/walk, grasp lightly/fine manipulation, grasp forcefully, and reach/work above shoulders.

Occasionally sit, twist/bend/stoop/squat.

Visual acuity including color vision.

Working Conditions Working Conditions Working Conditions

Occasionally work weekends, evenings, holidays, and flexible shifts.

Occasionally work weekends, evenings, holidays, and flexible shifts.

Occasionally work weekends, evenings, holidays, and flexible shifts.

Work Standards Work Standards Work Standards

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu/.

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu/.

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu/.