Job roles in IT Industry

8/7/2019 Job roles in IT Industry

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CAREER OPPORTUNITIES IN THE IT

SECTOR


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Job roles in the IT Industry

Objective

To know about :

The IT Industry

Different categories of IT Organization

What Skills Employers look for

Different Career Avenues in the IT Industry

Where Do I stand

Action plans to meet career Goals


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The IT Industry


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The IT IndustryDifferent categories of IT Organization

Large organization

Management consultancies

Specialized consultancies

Software firms

Computer manufacturers Telecommunications and otherhigh-tech industry


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The IT IndustryPre-requisite for a career in IT

Logical thinking

Computer literacy

Soft skills

Empathy


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What Skills Employers look for ?

Good aptitude

Good academic scores

Technical versatility

Analytical ability

Willingness to explore and learn

Taking initiative

Flexibility and adaptibility

Co-operation

Excellent Communication

Good presentation skills

Documentation skills Image and confidence

Goal orientation

Attention to details planning ability

Punctuality

Customer focus


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Career Avenues in the IT Industry

IT Education and Training Maintenance Programming MIS operations

Programming

Graphics and multimedia Sales and marketing

System implementation

System administration

Technical support

Technical writing Web application development

Network and communication support

Quality assurance

Project management

System/BusinessAnalysts


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IT Education and Training

Typical activities

Effective coordination of learning processPeriodical review of progress in knowledge/skill gained.

Evaluation of final knowledge/skill gained

Desired characteristics

Very good in communicationClear concepts about computers , Operating systems, Programming Logic , DBMS

and Information technology.

Tremendous desire to keep oneself updated with upcoming technologies

Passion to teach

Ability to understand customers learning style and adopt necessary teaching

style.


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Maintenance ProgrammingTypical activities

Debugging programs

Modifying programs

Adding programs

Maintaining the environment (LAN/UNIX)

Taking periodical backups

Interacting with vendors


Very strong in logical thinking

Ability to understand someone elses logic and provide with correct solution

Very sound technical knowledge of the platform where one has to function


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MIS operationsTypical activities

Taking backups

Generating reports

Ensuring updating of databases

Assisting others while they use the system

Providing end-user support

Writing programs for ad-hoc requests


Good knowledge ofDBMS , Office products

Good logical thinking power

Ability to understand the end user requirement and provide correct output


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ProgrammingTypical activities

Design and development of programs, if one is in a relatively smallorganization.

Developing programs in a relatively medium sized organization.

Coding of program, in a large organization.


Strong on logical thinking

General abilities in designing, coding, modifying, and debugging programs,

Reading software design specifications and technical documentation

Writing clear documentation of programs.

Client/server knowledge and GUI design capabilities are also important.


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Graphics and multimedia

Typical activities

Creation of a presentation style for a topic Visualization of graphic elements in an application

Creation and rendering of graphics, including animation.

Integrating the various media components into the multimedia applications.


Passion for creativity converting artistic dreams to reality

Knowledge of graphics, sound, text and ability to integrate all of them using

computers.


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Sales and marketingTypical activities

Analysis of the potential buyers for the product Effective planning of sales activities

Giving products demonstrate to prospective customers

Convincing the customer on the product

Traveling

Meeting people


Very good in communication

ability to deal with client, business acumen & team interaction skills

Sound knowledge of the hardware/Software that needs to be marketed

Ability to sell Ready to travel a lot


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Typical activities

Understanding the package in totality Visiting various locations for installing the software

Providing training on effective use of software

Ensuring the effective running of the system

Acting as a maintenance programmer on site


Sound knowledge of the software to be installed and the platform

Ready to travel a lot

Ability to provide training to the end user

troubleshooting abilities


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Typical activities

Controlling access rights/password for users Maintenance of the system


Sound knowledge of the Platform

Ability to understand organizations need for security as well as end userneeds.



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Career Avenues in the IT IndustryTechnical support

Typical activities

Demonstration of the software to potential customers

Explanation of the advantages of the software Effective handling of customer queries

Post-sale technical support activities might include:

Installation and implementation of the software

Training of end-users on the software

Trouble shooting

Providing online/hotline maintenance support


Very good in communication

Ability to understand end user needs and provide appropriate solutions

Strong technical knowledge of the software to be handled. troubleshooting abilities


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Technical writingTypical activities

Understanding the package/application and environment in totality Preparation of software manuals

Preparation of user manuals

Preparation of run-time manuals


Very good writing skills

Sound knowledge of the package /application


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Web application developmentTypical activities

Design and development of corporate web sites Maintenance and support of dynamic, database-driven online services

Creating new additions to the web site to support marketing initiatives

Promoting site by optimizing search engines, banners ads, etc.

Creation ofFirewalls and security systems


Stong technical skills

Interpersonal skills to be able to interact with customers.


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Network and communication supportTypical activities

Support and services of networks and system connectivity

Assist network users with problem troubleshooting

Installation and configuration of communication products to both internal and

external clients

Desired ch

aracteristics

broad-based understanding of network components & network protocols

networking hardware



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Quality assurance

Typical activities

Software testing and auditing

Tracking the software development methodology and life cycle

Conducting quality education and training programs

Design and implementation of corrective action.

Desired ch

aracteristics

Sound knowledge of SDLC and quality standards

Ability to conduct training

Ability to lead a team


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Project management

Typical activities

Resource planning, allocation and scheduling

Managing technical delivery of projects

Technical liaison for new business and ongoing projects

Managing site production on time, on budget and on strategy

Desired ch

aracteristics

Ability to do strategic planning

Ability to understand Client and new business needs


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Systems /Business AnalystTypical activities

analyzing business needs through careful study of business processes and

communication with customers

communicate the results to the programmers who code and implement the

solution.

act as liaison between the programmers and customers throughout the entire

development and installation process


ability to ineract with customer

interpersonal skills between the analyst and customer

ability to analyze and anticipate the information system needs of the

organization


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CAREER IN I T

Major Career Opportunities

Telecom Industries

y Mobile Services | Wired Telephony (Land

Phone) | Internet Communication(Corporate Clients or Individuals)

y Wireless Technology Products

Technology Industries

y

Software Development | TechnologyConsultants | Networking &

Connectivity Industries | Hardware


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Career through I T

Domain knowledge is from the Base

Degree (BCom | BE | BSc | MBA |

MCom)

Value Added knowledge comes from

knowledge in Technology and its ability

to enhance the function

Value Added knowledge are two fold:

Individual Productivity

P

rofessionalP

roductivity


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Career through I T

Individual Productivity Tools are

Microsoft Office Suite Tools (Ms Word, Ms

Excel, Ms PowerPoint, Ms Access)

Communication Tools (Microsoft Outlook,

Web-based Mail)

Search & Analysis Tools (Internet | World

Wide Web)


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Career through I T

Professional Productivity is gained

from individuals knowledge in

Technology for enabling the company

to stay competitive:

E Business Technologies

ECRM

ERP


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C AREER IN IT1. Software Development

2. Technical Support

3. System Administration

4. Testing & Quality Assurance

5. Customer Support

6. Implementation & Maintenance

7. Training

8. MIS

9. Technical Writing

10. Programming

Reasons Why !


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C AREER THROUGH IT1. Customer Support

2. Associate Consultant

3. Net Researcher

4. Web Development

5. Domain Specialist

6. Management Trainee

7. Tele Working

8. Web Designer

9. Content Developer

10. Technology Marketing Reasons Why !


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LLETETSS LOOKLOOK FORFOR NEWNEW

HORIZONSHORIZONS....

CALL CENTRE EXECUTIVES

MEDICAL TRANSCRIPTIONIST

INSURANCE SECTOR

BIOTECHNOLOGY

THE MEDIA SECTOR

CUSTOMER RELATION EXECUTIVE

GRAPHIC DESIGNER

BANKING AND FINANCE


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FUTURE IT JOBS Nasscom Survey

- Enterprise S/w - 35.1%

- .NET, JAVA, J2EE - 22.2 %

- UNIX - 17.7%

- SQL - 12.5%

- C++ - 11.4%

- COBOL, CICS, DB2 - 10.8%

- CRM - 6.7%- Business Intelligence/Datawarehousing -

6.7%

- LINUX - 5.8%

- EDA,ASIC, VLSI - 5.0%

- ASP - 4.0%

- Graphics & Animation - - 3.2%

- EAI - 2.4%

- Content Mgmt. - 1.9%


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Career Avenues in the IT IndustryWhere Do I stand ?

IT Education and Training Maintenance Programming MIS operations

Programming Graphics and multimedia

Sales and marketing



Technical support

Technical writing Web application development

Network and communication support

Quality assurance

Project management

System/BusinessA

nalysts

Rate 1= Low and 5=High


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What Skills Employers look for ?Where Do I stand ?

Good aptitude

Good academic scores

Technical versatility

Analytical ability Willingness to explore and learn

Taking initiative

Flexibility and adaptibility

Co-operation

Excellent Communication

Good presentation skills Documentation skills

Image and confidence

Goal orientation

Attention to details planning ability

Punctuality

Customer focus

Rate 1= Low and 5=High


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Action plans to meet careerGoals

List your weaknesses

List your strengths

List areas for improvement

Action plan to achieve the above


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Summarize

The session covered :

The IT Industry

Different categories of IT Organization

What Skills Employers look for

Different Career Avenues in the IT Industry

Where Do I stand

Action plans to meet career Goals

Documents

Job roles in IT Industry