Job Aid: Health First Colorado Data Analytics Portal-Master Job Aid.pdf · Medical Provider (PCMP) key ... Team representative. ... the Key Performance Indicators section to see the

Job Aid: Health First

Colorado Data Analytics

Portal (CDAP) Regional Care Collaborative Organization

(RCCO) Users

Truven Health Analytics®, part of the IBM Watson Health™ business, provides market-leading performance improvement solutions built on data

integrity, advanced analytics and domain expertise. For more than 40 years, our insights and solutions have been providing hospitals and

clinicians, employers and health plans, state and federal government agencies, life sciences companies and policymakers, the facts they need to

make confident decisions that directly affect the health and well-being of people and organizations in the US and around the world. The company

was acquired by IBM in 2016 to help form a new business, Watson Health. Watson Health aspires to improve lives and give hope by delivering

innovation to address the world’s most pressing health challenges through data and cognitive insights.

Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan®, 100 Top Hospitals®, Advantage Suite®,

Micromedex®, Simpler® and ActionOI®. Truven Health has its principal offices in Ann Arbor, MI, Chicago, IL and Denver, CO.

For more information, please visit truvenhealth.com.

http://truvenhealth.com/

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June 9, 2017

Job Aid: Health First CDAP for RCCO Users ▪ Version 1.0

©2017 Truven Health Analytics ▪ Confidential – For Authorized Users Only ▪ www.truvenhealth.com

Table of Contents

Welcome Message ...................................................................................................................................... 1

Prerequisites to Logging In........................................................................................................................ 2

Authenticating Your Identity ...................................................................................................................... 3

Using the Health First CDAP ...................................................................................................................... 6

Performance Dashboard ........................................................................................................................ 6

Key Performance Indicators ............................................................................................................. 7

PCMP Directory ............................................................................................................................. 10

Other Program Measures ..................................................................................................................... 10

My Members ......................................................................................................................................... 11

Field Information for My Members ................................................................................................. 11

Requesting Support .................................................................................................................................. 14

http://www.truvenhealth.com/

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Welcome Message

Dear Authorized User,

This job aid guides you through the steps to access to the Health First Colorado Data Analytics Portal

(CDAP), which is hosted by Truven Health Analytics, part of the IBM Watson Health Business (Truven

Health). This portal replaces the 3M-hosted Statewide Data Analytics Contractor (SDAC) Web Portal for

the Accountable Care Collaborative (ACC) Program.

Health First CDAP:

Contains information on Regional Care Collaborative Organization (RCCO) and Primary Care

Medical Provider (PCMP) key performance indicators (KPIs); and

Provides an intuitive point-and-click interface that allows for drilling down, data exports, and

Physician-level comparisons.

An account has been created for you by the Health First CDPA administrator; your account is

now active, and you may log in using your user ID, password, RSA Personal Identification

Number (PIN), and RSA token. Once logged in, you will be able to see and interact with your

dashboards.

If you experience any issues gaining access to the Health First CDAP, please contact Truven Health

support desk by visiting http://truvenhealth.com/contact/product-support or calling 877-843-6796.

Thank you for signing up with the Health First CDAP.

Sincerely,

Truven Health and the Colorado Department of Health Care Policy and Financing (HCPF)


http://truvenhealth.com/contact/product-support

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June 9, 2017



Prerequisites to Logging In

To access the Health First CDAP, you will need the following:

User ID

Password

RSA SecurID Fob

Temporary RSA SecurID PIN

Notes

Your user ID and password are sent to you via email or given directly to you by a Truven Health

Account Team representative.

Your RSA SecurID fob is shipped to your address or given to you by a Truven Health Account

Team representative.

Your temporary RSA PIN is sent to you via email or given directly to you by a Truven Health

Account Team representative.

IMPORTANT: If you have not received any or all of the items listed above, contact Product

Support (see page 14) for help.


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Authenticating Your Identity

Before you can access the Health First CDAP for the first time, you must authenticate your identity by

completing the steps below.

1. Launch your web browser.

2. Navigate to https://connectad.truvenhealth.com.

3. Enter your user ID in the Username field.

4. Enter your temporary password in the Password field.

5. Click Sign In. You will be prompted to change your password at your first login to the system.

You will also be prompted to change your password when your password expires or when

Product Support resets your password.

6. To change your password, do the following:

a. Enter your user ID in the Username

field.

b. Enter the same temporary password

you entered at Step 2 in the Old

Password field.

c. Enter a new password in the New

Password field. See the Strong

Password Requirements box to the

right.

d. Re-enter your new password in the

New Confirmation field.

e. Click Submit.

Strong Password Requirements

Passwords must be at least 8 characters

long.

Contain at least 1 character from each of the

following four character classes:

o English upper case letters (A, B,

C...Z)

o English lower case letters (a,b,c..z)

o Numbers (0,1,2,3,4,5,6,7,8,9)

o Special Characters (~, #, %, & etc.)

No more than two characters may be

repeated sequentially.


https://connectad.truvenhealth.com/

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The Password changed successfully message displays as shown below. You will automatically

be redirected back to the Health First Colorado Data Analytics Portal login page.

7. Use your new password to log in to the CDAP. You will be prompted to set up your User Profile.

This is a one-time step and will not have to be repeated, unless your information changes.

8. Complete the steps below to set up your User Profile.

a. Select your preferred language from the dropdown in the Preferred Language

field.

b. Select your first security question from the dropdown in the Security Question 1

field.

c. Provide an answer to Security Question 1 in the Answer 1 field.

d. Select your second security question from the dropdown in the Security

Question 2 field.

e. Provide an answer to Security Question 2 in the Answer 2 field.

f. Select your third security question from the dropdown in the Security Question 3

field.

g. Provide an answer to Security Question 3 in the Answer 3 field.

h. Click Save Changes.

9. Read the End User License Agreement and click Accept.

10. Enter the temporary RSA PIN you received in your welcome email in the PIN field.

Note: You must have the temporary RSA PIN before you can use the RSA SecureID fob; this PIN

was sent to you via email or given to you directly by a Truven Health Account Team

representative. You must create a new PIN the first time you use the RSA SecureID fob or if

Product Support resets your PIN.

11. Enter the tokencode (i.e., the value currently displayed on your RSA SecureID fob) in the Token

field.

Note: The tokencode is displayed for sixty seconds before it changes to a new series of numbers,

and the line bars to the left of the tokencode on your RSA fob are a countdown to the next time

the value will change. The higher the bar count, the more time you have to use that specific

value. The lower the bar count, the less time you have to use that specific tokencode. If you see

only one bar, consider waiting a few seconds until the tokencode changes.


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12. Click Sign In.

13. To create a new PIN, follow these steps:

a. Enter a new RSA PIN of your choice in

the New PIN field.

b. Re-enter your new RSA PIN in the

Confirm New PIN field.

c. Click SIGN IN.

14. Bookmark https://connectad.truvenhealth.com

and add to your Favorites.

Note: After you authenticate your identity, you will be redirected to the Health First CDAP Welcome page,

where you must log in with your new password and RSA PIN.

RSA PIN Requirements

Your RSA PIN must consist of eight

alphanumeric characters (e.g., adbg5847).

The RSA PIN should be one that you can

easily remember, but unique, so that it

cannot be easily guessed.

Your RSA PIN cannot be reused, so if it is

being reset you must enter a different value.


https://connectad.truvenhealth.com/

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June 9, 2017



Using the Health First CDAP

The Home page of the Health First CDAP includes a frame for Notifications and a frame for your

dashboards. Use your mouse to point to a specific dashboard and click to open that dashboard. The

subsections that follow describe the content of the three dashboards.

Figure 1: Health First CDAP Home Page

Performance Dashboard Open the Performance Dashboard to see the KPIs for your

RCCO. Move your mouse to hover over a specific bar to see a

summary for your RCCO. In Figure 2 below, you can see that

a context text box opens to provide information about the

measure; this information will vary, depending on what

measure you are looking at.

Move your mouse over a graphic element (such as a bar or

dot) to see a context summary; click on the graphic element to

drill down to even more detail. For instance, click on a bar in

the Key Performance Indicators section to see the list of

clients related to that KPI. In the Physician Comparison scatter

graphs, click on a green dot to open that PCMP’s Performance

Dashboard.

This dashboard helps to answer the

following questions:

What is my region’s rolling 12-month

KPI performance?

How do our physicians perform in

comparison to one another?

Who are the physicians with clients

in my region?

What can we do to improve our

region’s KPI performance (action

list)?

For additional information about this

dashboard, click the DETAILS button.


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Figure 2: Key Performance Indicators

Key Performance Indicators

Click the blue bar to see a list of clients related to the metric.

Well-Child Check Ages 3-9 Action List

The Well-Child Check Ages 3-9 Action List has the content listed in Table 1 below. This list can be

downloaded to a CSV file for use in Microsoft Excel.

Note: To download the CSV file, click Download, and then select the Export Crosstab option. You may

download the complete list, or you may download a filtered view (see Filter/Search By immediately after

Table 1).


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Table 1: Well-Child Check Data Fields and Descriptions

Field Description

Client ID Client’s Medicaid Identification Number

Client Name Client’s Name

Client Phone Number Client’s Phone Number

Client DOB Client’s Date of Birth

Client Gender Client’s Gender

RCCO Name Regional Care Collaborative Organization Name

PCMP ID Primary Care Medical Provider Identification Number

PCMP NPI PCMP National Provider Identifier

PCMP Name Primary Care Medical Provider Name

PCMP Address Primary Care Medical Provider Address

PCMP City PCMP City

PCMP Zip Code PCMP Zip Code

PCMP Phone Number PCMP Phone Number

Date of Last WCC Most recent Well-Child Check date

Filter/Search By

Within the Health First CDAP, you may filter or search by any of the fields listed below.

Note: A "Wildcard Match" means that you can enter part of a word and Tableau will match it, as opposed

to "Exact Match”, which means Tableau must match the whole phrase, character-for-character.

Client ID (Wildcard Match)

Client Name (Wildcard Match)

Client Gender (Multi-Values Drop down)

RCCO Name (Multi-Values Drop down)

PCMP ID (Wildcard Match)

PCMP NPI (Wildcard Match)

PCMP Name (Wildcard Match)

PCMP Address (Wildcard Match)

PCMP City (Multi-Values Drop down)

PCMP Zip Code (Wildcard Match)

PCMP Phone Number (Wildcard Match)

Postpartum Follow-up Care Action List

The Postpartum Follow-up Care Action List has the content listed in Table 2 below. This list can be

downloaded to a CSV file for use in Microsoft Excel.


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Table 2).

Table 2: Postpartum Data Fields and Descriptions

Field Description

Client ID Client’s Medicaid Identification Number

Client Name Client’s Name

Client Phone Number Client’s Phone Number

Client DOB Client’s Date of Birth

Client Gender Client’s Gender

RCCO Name Regional Care Collaborative Organization Name

PCMP ID Primary Care Medical Provider Identification Number


PCMP Name Primary Care Medical Provider Name (Prefer DBA)

PCMP Address Primary Care Medical Provider Address

PCMP City PCMP City

PCMP Zip Code PCMP Zip Code


Date of Postpartum Visit Date of Postpartum Visit

Date of Child Birth Date of Child Birth

Filter/Search By







RCCO Name (Multi-Values Drop down)


PCMP NPI (Wildcard Match)


PCMP Address (Wildcard Match)

PCMP City (Multi-Values Drop down)

PCMP Zip Code (Wildcard Match)


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June 9, 2017



PCMP Phone Number (Wildcard Match)

Date of Child Birth (Range of Dates)

PCMP Directory

This view also has a link to the PCMP Directory, which displays a list of PCMPs in a region; the data

fields and descriptions are shown in Table 3 below. This list can be downloaded to a CSV file for use in

Microsoft Excel.


download the complete list, or you may download a filtered view.

Table 3: PCMP Data Fields and Descriptions

Field Description

PCMP ID PCMP Number

PCMP Name PCMP Name

PCMP Doing-Business-As Name PCMP Doing-Business-As Name


PCMP Address PCMP’s Address

PCMP City PCMP’s City

PCMP State PCMP’s State

PCMP Zip Code PCMP’s Zip Code


PCMP Type Description PCMP’s Type Description

PCMP Specialty Description PCMP’s Primary Specialty Description

Number of Attributions Number of ACC Members Attributed to Provider

Other Program Measures This dashboard helps to answer the following questions:

What is my region’s rolling 12-month Other Program Measures performance?

How do our PCMPs perform in comparison to one another?

What can we do to improve our region’s Other Program Measures performance (action list)?

For additional information about this dashboard, click the DETAILS button.


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June 9, 2017



My Members The My Members dashboard provides a list of all clients in

your RCCO. Although the dashboard only shows the first 16

fields, a total of 34 fields have been identified. To see all fields

and to be able to reorder this list for analysis, you must click

the Download icon (upper left corner) to save the list to a CSV

file on your hard drive; you can then open the CSV using

Microsoft Excel.

Field Information for My Members

The table below lists the fields that are part of the My

Members table. This list can be downloaded to a CSV file for use in Microsoft Excel.



the table). The shaded rows show the fields that can only be seen in the CSV file.

Table 4: My Members Data Fields and Descriptions

Field Description

Client ID Clients' Medicaid Identification Number

Client Name Clients' Name

RCCO ID Regional Care Collaborative Organization

PCMP ID Primary Care Medical Provider Identification Number / Billing ID

PCMP Name Primary Care Medical Provider Name

PCMP NPI National Provider Identifier

Client DOB Clients' Date of Birth

Client Gender Clients' Gender

Client County County of Client's Residence

Client Zip Zip code of Client's Residence

ADCG Category Aggregated Diagnosis Cost Grouper Categories (Very Low, Low,

Moderate, Moderate High, High)

Concurrent Relative Risk

Score

Assigned to an individual that indicates the expected relative cost risk

of the individual during the report time period compared to the

average. A relative risk of 1 means there is no difference in risk

compared to the average. This score is produced by the DCG

(developed by Verisk Health®) model

ER Visits Number of Emergency Room Visits

This dashboard helps to answer the

following questions:

Who are the active members

enrolled in my RCCO?

Which Primary Care Medical

Provider (PCMP) does the member

belong to?

For additional information about this

dashboard, click the DETAILS button.


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June 9, 2017



Field Description

Eligible for Well-Child Check Identifies clients that are eligible for the well-child check performance

measure

Well-Child Checks Number of Well-Child check claims submitted within the 12 months

reporting period

MMP Enrolled Identifies clients enrolled in the MMP population

Client Age Client's Age

Months Medicaid Eligible Number of months clients were on Medicaid within the past 12

months

Total Paid Total Medicaid Dollars Paid

Total Paid PMPM Total Medicaid Dollars Paid Divided by Total Member Months

IP Admits Number of Inpatient Admissions

Continuous Months ACC

Enrolled

Greatest number of continuously enrolled days in the ACC program

within the 12-month reporting period

Eligible for Postpartum Identifies clients that are eligible for the Postpartum check

performance measure

Postpartum Visits Number of Postpartum check claims submitted within the 12-month

reporting period

Disabled Identifies disabled clients

SNF Agency Last skilled nursing facility (SNF) to render services to the client

Last SNF Service Date Date which latest SNF service was rendered to the client. Service

must have been rendered within 90 days of the report’s claims paid

through date

BHO Agency Last Behavioral Health Organization (BHO) to render services to the

client

BHO Last Service Date Date which latest BHO service was rendered to the client. Service

must have been rendered within one year of the report’s claims paid

through date

Waiver Agency Last waiver organization to render services to the client

Last Waiver Service Date Date which latest waiver service was rendered to the client. Service

must have been rendered within one year of the report’s claims paid

through date

Home Health Agency Last home health organization to render services to the client


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Field Description

Last Home Health Service

Date

Date which latest home health service was rendered to the client.

Service must have been rendered within one year of the report’s

claims paid through date

Expansion Eligible Indicator Indicates whether ACC enrolled client meets the Medicaid Expansion

eligibility criteria. A "Y" indicates client became eligible for the ACC

due to CO's implementation of Modified Adjusted Gross Income

(MAGI) – based eligibility levels, where Federal Poverty Level (FPL)

levels have been raised which allowed more people to qualify for

Medicaid.

Filter/Search By






RCCO ID (Multi-Values Drop down)




Client County (Multi-Values Drop down)

ADCG Category (Multi-Values Drop down)


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June 9, 2017



Requesting Support

For questions or additional assistance, please contact Truven Health Product Support:

Hours of Operation

Monday - Friday

8:00 a.m. - 8:00 p.m. EST/EDT

Excluding national holidays and Truven Health-observed holidays

Phone: (877) 843-6796 Option 1

Product Support Portal (Customer Portal): http://truvenhealth.com/support/portal

Email: [email protected]


http://truvenhealth.com/support/portal

mailto:[email protected]

Documents

Job Aid: Health First Colorado Data Analytics Portal-Master Job Aid.pdf · Medical Provider (PCMP) key ... Team representative. ... the Key Performance Indicators section to see the