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Operations Plan
J.M.Pant
Management Consultant and Trainer+919811030273,
[email protected]
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J.M.Pant, Management Consultant and Trainer, +919811030273,
[email protected]
Operations System
Delivers product and services
Inputs
PeopleEquipments
ProcessMoneyMeasurement
Conversion
Process
(Value Adding)
OutputProductService
Comparison:
Actual vs desired
Adjustments
Needed?Monitor
Output
Variation:
Random,Assignable
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J.M.Pant, Management Consultant and Trainer, +919811030273,
[email protected]
OperationsPlan
LocationNear marketAvailability of manpowerAvailability of
energyInfrastructure- roads, metro, rail
airport etcAccessibleCost of spaceSecurity
CapacityFor economic viabilityScaleMeasureRamp up
Equipments andfacilities requiredComputersServerClassroom
infrastructureCommunicationequipmentsVideo, audio, LCDprojector,
public addresssystemAir-conditionersWater treatment (ROetc), water
coolersPower standby-DG,
inverterUPS
ManpowerTeachingExpertsManagerialSkill wise
LayoutAdequate space forfacilities, ease of movingaround and
maintenance
Efficient space utilisation
Minimal movement
Flexible
Future expansion
Hygiene, illumination,ventilation
Statutory requirement
-fire, safety, emergency exit
Utilityrequirements
Electricity
Gas
Water
TechnologyKnow-how
Conversion process
System
Flow process
Fees-lump sum, royalty,technical support fee,training fee
Space requirement
LandBuilding
J.M.Pant,(0)9811030273, [email protected]
QualityFor economic viabilityCustomer centricQuality of
service
ISO 9001:20085S
Goal - Efficiencyand Effectiveness
Own or rentSecurity feeRental
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J.M.Pant, Management Consultant and Trainer, +919811030273,
[email protected]
Capacity Build-up
Capacity build up options:
Capac
ity
Time period(year)
Forecast of
capacity
requirement
Capac
ity
Time period(year)
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J.M.Pant, Management Consultant and Trainer, +919811030273,
[email protected]
Scale
Cost related to Capacity.
Cost
per
unit of
output
Capacity
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J.M.Pant, Management Consultant and Trainer, +919811030273,
[email protected]
Core Competence
Unique set of skills and processesthat deliver value to
customer
You can do better than others You can be best in the world What
you are passionate about
Should be difficult for competitors to
imitate Should make significant contribution
to customer requirements
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J.M.Pant, Management Consultant and Trainer, +919811030273,
[email protected]
CoreCompetencies
Resources
Capabilities
SustainableCompetitiveAdvantage
SuperiorValue
Creation
Process
System
Capacity
Material
Humanresource
Intangible
Core Competence
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J.M.Pant, Management Consultant and Trainer, +919811030273,
[email protected]
Do It Yourself Or Outsource
Outsource?
Core competence/strength/ secrets?
Capacity
CapabilitySpeed
Investment
Cost benefit
Scale
Scalability
Loading
Quality
Technology
Manpower
Value Addition
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J.M.Pant, Management Consultant and Trainer, +919811030273,
[email protected]
