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J&J Manufacturing for the FutureStrategy, Approach, Status & Outlook
Bart Talloen GE Digital Day April 10, 2017
Confidential | 1
J&J, the Most Broad-Based Healthcare Company
PharmaceuticalsConsumer Products Medical Devices
Confidential | 2
Confidential | 3
Formed Accelerated Transforming
Stage I
2009-2012
JJSC Organization
Created
Central Procurement
Customer Logistics
Services
Quality & Compliance
Project
Accelerate
CoEs in Plan, Source,
Make, Quality, OSE
Global category
management
Global Consumer Supply
Chain
Early Days
Independent Supply
Chains
Segments
Geographies
Functional excellence
Breakthrough
Performance
Fast-track innovation
Agile customer solutions
E2E value
Connected visibility
Strong foundations
Stage II
Thru 2015
Stage III
Thru 2020
Pre-2009
J&J Supply Chain Transformation
Supply Chain as a
cost center
Stabilizing and
fixing the base
Improving the
customer
experience
SC as
competitive
advantage
Confidential | 4
J&J Supply Chain Aspiration
Fast Track Innovation
Superior innovations
First to priority markets
Nimble and responsive culture
Agile Customer Solutions
Flexible business/delivery models
Strategic alliances
Integrated channels to market
End-to-End
Customer-centric outcomes
Optimized value chains
Transformational productivity
Top TalentIntegrated SustainabilityProactive QualityPreferred Partner
Connected Visibility & Technology
VisionSet a new standard in healthcare, fueling industry-leading
growth by becoming the best supply chain in the world
MissionStrengthen customer trust by reliably supplying high-quality
products, services and solutions to better the lives of billions
Confidential | 5
WHY & WHAT
MFF Vision & Mission
Consumer
MDCMD
Pharma
J&J Supply Chain Strategy
Segment Business Strategies
A New World of
Healthcare
intersecting with
A New World of
Technology
Internal Environment
External EnvironmentTrends & Disruptors
Personalization
Speed, Agility & Responsiveness
Access & Affordability
Profitability
Customer & Market Demands
Outcomes & Experiences
Sustainability
J&J Manufacturing for the Future (MFF) Strategy – Framing
Confidential | 6
2016-2018 2020+2018-2020
Accelerate & broaden the
deployments/do more E2E
Leverage ext. partnerships
Performance transformation
Discover and Test &Learn
Start capability building
Gain early insights, realize
quick wins & early results
A holistic operating model
Mature capabilities &skills
Maximize E2E value, new
business models emerge
COMMUNICATION AND CHANGE MANAGEMENT
Engage segments, functions and other stakeholders and refresh/refine deployments
based on learnings/insights and progress
Build Organization Capabilities, Competencies and Skills
Integrate Mfg. For the Future into the Base Business
DEVELOP
& TEST
ACHIEVE
CRITICAL
MASS
SUSTAINABLE
ECOSYSTEM
Build 2020 MFF strategy Refine 2020 MFF strategy Create 2025 strategy
HOW – 3 Stage Journey
J&J Manufacturing for the Future (MFF) Strategy – Framing
Confidential | 7
J&J Mfg. for the Future Journey – Stage 1: 2016 - 2018
Scale & operationalize MFF technology
platforms currently in development (e.g.
3D printing, CODEC, 5GT lens mfg)
Explore, evaluate, POP new disruptive
technologies, tools & capabilities (e.g. J4
new transformative digital technologies)
Prove applicability & business value
through targeted “Test & Learn” sprints
(e.g. Assets Performance Optimization,
Integrated Quality, Smart Factory)
Prioritized Initiatives Within & Across Focus Areas
Deploy Technology & Applications
Roadmaps
Build Individual, Institutional & Organizational
Capabilities
Framework & Focus Areas
Infl
ue
nc
ers
Pa
rtne
rship
s
Organization
Foundational Enablement
EHSProactive
QualityTechnology Systems Process
Customer
Essential Resources
DISRUPTIVE TECH, MATERIALS & SERVICES
MANUFACTURING DIGITALIZATION (J4.0)
DATA THREAD & ADVANCED ANALYTICS
SUSTAINABLE MFG
ORGANIZATION & CAPABILITIES
Conduct Customer Centric User Cases
Confidential | 8
J4 will enable supply chain transformation by creating smart factories, smart supply chains & smart solutions
Smart Solutions – Transformational Impact
Leverage Smart SC and Smart Factory capabilities
Facilitation of the digital ecosystem through IIoT
“On demand” customer fulfillment
Applications enabling the cyber-physical interconnected
enterprise
Smart Supply Chain – Linking Building Blocks
Adapts instantaneously to changing environment and
customer needs
End-to-end visibility
Real-time production optimization across plants
Smart Factory – Digital Mfg. Building Blocks
Highly automated and connected
Customized production
High asset utilization & integrated quality
Decision making with real-time operating information
Se
rv
ice
s
Fo
rw
ar
dP
er
so
na
liz
ed
On
De
ma
nd
Se
rv
es
B
illi
on
s
Confidential | 9
“Test & Learn” Programs: Objectives
Test & Learn Pilot
Objectives
Every T&L program is composed of individual T&L pilots, which are
designed to quickly test new technologies & tools within a very focused
and practical scope. Every pilot has specific objectives in support of the
overall T&L Program
Test & Learn Program
Objectives
Prove applicability and demonstrate business value from the
introduction of new disruptive technologies:
1. Prove feasibility and quantify potential impact of these technologies
2. Learn which specific individual & organizational capabilities and skills
are required to operationalize these new technologies
3. Develop scaling and broader deployment methodology & approach,
to be activated based on a robust stage gate review and deployment
decision
Initial “Test & Learn” Programs are centered around “advanced analytics”
and “manufacturing digitalization” capabilities:
Asset Performance Optimization
Integrated Quality
Smart Factory
Confidential | 10
Outlook for Next 6 Months…
Continue the prioritized Initiatives within and across the Focus
Areas, accelerate Test & Learn Programs
A holistic MFF Strategy is in development, drawing on focus area
mini-strategies and customer-centric use cases
Suppliers and Partners are defined, shaping up and being
evaluated through Test & Learn pilot engagements
Capabilities are being identified, prioritized and developed at the
individual, institutional, and organizational levels
Initial business impact expected in 2nd half 2017, momentum
building for 2018 broader scale and more E2E deployments
Confidential | 11
Q&A