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Jim Ellam
Staffordshire County Council
How Technology Can Help Deliver Personalised Care
'If you always do what you've always done, then you'll always get what you've always got……….
so if you want what you've never had you have to do what you've never done...'
‘Assistive Technology’
“any device or system that allows an individual to perform a task that they would otherwise be unable to do, or increases the ease and safety with which the task can be performed.” (Royal Commission on Long Term Care 1999).
TECS refers to the use of telehealth, telecare, telemedicine, telecoaching and self–care in providing care for patients with long term conditions that is convenient, accessible and cost–effective. It has the potential to transform the way people engage in and control their own healthcare, empowering them to manage it in a way that is right for them.
• Training, cultural change and service transformation
• Embed TECS in Care Pathways• Making best use of existing technologies• Understanding potential and
limitations of new and emerging technologies• Adopting and implementing new technologies
"Switched-on" generation switched off to life-changing care technology
Carers UK report, Potential for Change, shows that while over 7 in 10 UK adults routinely turn to technology for banking, shopping and communications, only 3 in 10 are embracing health and care technology to help care for older or disabled relatives.
TECS
Jane felt isolated• Jane struggled to remember numbers.• She only rang her family and friends when
others helped her dial the number.• She had to plan making a call….
• Until she changed her phone…
John’s Life prior to managing his medication
frequent severe seizures
Paramedics called out to my house regularly
Forgetting to take meds
Fear of going out with friends
Absent periods in
the day
Desire to do voluntary
work Fear of having a
seizure while @ work
Invasion of my privacy
i.e carer visits
Social care visits twice
daily
Dependence on care staff to
assist with meds
Outcomes for John• Improved independence & gained control of his life.• Significant reduction in episodes of seizures • Improved lifestyle
– Improved ability to manage day to day activities: housework, tenancy issues, personal hygiene etc
– Now able to go out with friends and undertake meaningful activities in the community
– Improved communication– Improved confidence and self esteem– Undertakes voluntary work weekly
Assessment, Risk and Reassurance
Community Alarms & Telecare
https://www.youtube.com/watch?v=KB3TNTXyIxI#action=share
Using GPS technology
FIND
SETTING A BOUNDARY
A Personalised Approach to Information and Advice
....... Informing
.......Acting!
Supporting ........
Helping People to help themselves
http://www.memyselfandigame.co.uk/
https://www.staffordshiremarketplace.co.uk/
http://www.staffordshirecares.info/Homepage.aspx
Equipment for easier
living
Help at home
Domestic Services
http://www.nhs.uk/Livewell/Pharmacy/Pages/Pharmacyhome.aspx
Sharing learning & best practice
“It was incredibly useful and gave me new insight into these services and how healthand care, and public and private sectors, are working together in your area to develop the use of TECS” Diana Paine
Partnership Working