1

JENNIFER S. SHANG

EXPERTISE

My current research emphasizes five areas: (1) The design planning, scheduling, control, and evaluation

of systems in supply chain and service organizations, (2) Pricing and Revenue Management, (3) Business

Analytics, (4) Healthcare Management, and (5) Multi-criteria decision making–an inter-discipline focus

on operations, marketing, finance and MIS interactions.

EDUCATION

Ph.D., Department of Management, Graduate School of Business Administration, The University of Texas

at Austin. Major in Production/Operations Management, minor in Management Information Systems and

Operations Research.

Master of Business Administration, University of Iowa. Major in Management Information Systems, minor

in Accounting.

Bachelor of Business Administration, National Taiwan University. Major in International Business.

ACADEMIC APPOINTMENTS

2012- Professor of Business Administration

Area Director, Business Analytics and Operations

The Katz Graduate School of Business

University of Pittsburgh

1995-2012 Associate Professor of Business Administration

The Katz Graduate School of Business

University of Pittsburgh

1988-1995 Assistant Professor of Business Administration

The Katz Graduate School of Business, University of Pittsburgh

JOURNAL PUBLICATIONS

1. "A Knowledge-Based System for Stacker Crane Control in a Manufacturing Environment," with

Hirofumi Matsuo and Robert Sullivan, IEEE Transactions on Systems, Man, and Cybernetics,

Vol.19, No.5, Sep./Oct. 1989, PP.932-945.

2. "A Crane Scheduling Problem in a Computer-Integrated Manufacturing Environment," with H.

Matsuo and R. S. Sullivan, Management Science, 1991, Vol.37, pp.587-606.

3. "An Integrated Approach for Production Planning-A Case Study," with G. G. Hegde and Pandu

Tadikamalla, OMEGA: The International Journal of Management Science, Vol.19, No.5, 1991,

pp.413-419.

4. "Output Maximization of a CIM system: simulation and Statistical Approach," with Pandu

Tadikamalla, International Journal of Production Research, 1993, Vol.31, pp.19-41.

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5. "Multicriteria Facility Layout Problem: An Integrated Approach," European Journal of Operational

Research, Vol. 66, No.3, May 1993.

6. "A Unified Framework for the Selection of a Flexible Manufacturing System," with Toshiyuki

Sueyoshi, European Journal of Operational Research. Vol. 85, No. 2, 1995. pp.297-310.

7. "Robust Design and Optimization of Material Handling in an FMS," International Journal of

Production Research. Vol. 33, No. 9, 1995. pp. 2437-2454.

8. "A Neural Network Model for On-line Control of FMSs," with G. Hao and L. Vargas, International

Journal of Production Research, Vol. 33, No 10, 1995.

9. "A Neural Network Model for Free Ranging AGV Control in an FMS environment,” with G. Hao

and L. Vargas, Journal of Intelligent Manufacturing, Vol. 7, 217-227, 1996.

10. "Multicriteria Pickup and Delivery Problem with Transfer Opportunity," with C. Cuff, Computers

and Industrial Engineering, Vol. 30, No. 4, Oct. 1996, pp. 631-645.

11. “Multicriteria design and Control of a Cellular Manufacturing System through Simulation and

Optimization,” International Journal of Production Research, 1998, Vol. 36, No. 6, 1515-1528

12. "A Material Handling System Selection Model for a Flexible Manufacturing Environment,”

Advanced Manufacturing Systems: Strategic Management and Implementation. Chapter 11, pp

237-260, Gordon and Breach Publisher, ISBN: 90-5699-673-8, 1999

13. “Diagnosis of MRSA with Neural Networks and Logic Regression Approach,” with Eason Lin and

Angella Geotz, Health Care Management Science, 2000, vol. 3, No. 4, 287-297

14. “An Efficient Algorithm for Solving Innovative Goal programming problem with -n, -p, and -(n+p)

objective function,” with Z. Zhang, 134(1), 2001, pp. 159-166, European Journal of Operational

Research.

15. “An Input-Output Model for Production Planning and Scheduling in an Integrated Steel Manufacturing

Environment,” with H. Li, 39(9), 2001, pp.2037-2062, International Journal of Production Research.

16. Management Science: A Spreadsheet Modeling Approach. (In Chinese), With Y. Ding, Tsinghua

University Press, Beijing, China, 2002 and 2007.

17. “A Unified Framework for Multi-Criteria Evaluation of Transportation Projects,” with Y. Tjader

and Y. Ding, IEEE Transactions on Engineering Management, 51(3), 2004, pp. 300-313.

18. "Modeling Financial Series Distribution: A Versatile Data Fitting Approach”, with P. Tadikamalla,

The International Journal of Theoretical and Applied Finance (IJTAF), 7(3), 2004, pp. 231-251.

19. “Operational Design of a Supply Chain System Using Taguchi Method, Response Surface

Methodology: Simulation, and Optimization”, with S. Li and P. Tadikamalla, International Journal

of Production Research, 42(18), 2004, pp. 3823–3849.

20. “Supply Chain Efficiency: E-Business Adaptation and SC Member Relationship,” with Y. Tjader,

F. Du, , and T. Chow, Asian Pacific Management Review, 9(5), 2004, pp. 969-998.

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21. “Integrated Supply Chain Management for Efficiency Improvement,” with Z. Chen and S. Ma,

International Journal of Productivity and Quality Management, Vol. 1(1/2), 2006, pp. 183-206

22. “Group Decision Making Through Voting: Head-Count versus Intensity of Preference”, with T.

Saaty, Socio-Economic Planning Sciences, 41(1), 2007, pp.22-37

23. “The Analytic Hierarchy Process and Human Resource Allocation: Half the Story”, with T. Saaty

and K. Peniwati. Mathematical and Computer Modeling, 46(7-8):1041 - 1053, October 2007

24. “Online Revenue Enhancement: A Study of Website Design Impact on Customer Trust”, with F.

Duh, L. Hu and T. Chow, International Journal of Revenue Management, 1(3), 2007, pp. 293-

313.

25. “Decision Making in Academia: a Case of the Dean Selection Process”, with R.Gibney,

Mathematical and Computer Modeling, 46(7-8):1030 - 1040, October 2007

26. “Manufacturing Planning and Control Technology vs. Operational Performance: An Empirical

Study of MRP and JIT in China”, with Z. Chen , International Journal of Manufacturing

Technology and Management, 13(1) 2008.

27. “A Decision Support System for Managing Inventory at GlaxoSmithKline”, with P. Tadikamalla,

L.Kirsch, and L. Brown, Decision Support Systems, (46)1, 2008, pp. 1-13

28. “Distribution Network Redesign for Competitiveness”, with Yildirim, Tadikamalla, Mittal, and

Brown. Journal of Marketing. 73(2), 2009, pp.146–163

29. “A Decision Support Framework for Internal Audit Prioritization in Rental Car Company:

Combined Use between DEA and AHP”, with T. Sueyoshi and W. Chiang. European Journal of

Operational Research, 199(1), 2009, pp. 219-231

30. “Core Business Concentration vs. Corporation Diversification in the US Electric Utility Industry:

Synergy and Deregulation Effect,” with Sueyoshi and M. Goto. Energy Policy 37(11), 2009, pp.

4583-4594.

31. “Maximizing customer satisfaction through an on line recommendation system: A novel

associative classification model”, with Y. Jiang and Y. Liu. Decision Support Systems . 48(3),

2010, pp. 470-479.

32. “Why do Software Firms Fail? Capabilities, Competitive Actions and Firm Survival in the

Software Industry from 1995 to 2007,” with S. Li and S. Slaughter. Information Systems

Research, 21(3), 2010, 631- 654.

Won the Best Published Paper Award, Information Systems Society and Information Systems

Research, INFORMS 2011 conference

33. “An Information Granulation Entropy-Based Model for Third-Party Logistics Providers

Evaluation,” with G. Zhang and W. Li by International Journal of Production Research. 50 (1),

2012, 177–190.

34. “Offshore Outsourcing Decision Making: A Policy-Maker's Perspective,” with Y. Tjader and L.

Vargas. European Journal of Operational Research, 207(1), 2010, 434-444.

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35. “ Optimizing E-tailer Profits and Customer Savings: Pricing Multi-Stage Customized Online

Bundles,“ with Jiang, C. Kemerer, and Liu, Marketing Science, 30(4), 2011, 737-752

36. “An Innovative Orders-of-Magnitude Approach to AHP-Based Mutli-criteria Decision Making:

Prioritizing Divergent Intangible Humane Acts,” with T. Saaty, European Journal of Operational

Research, 214(3), 2011, pp.703-715

37. “Collaborative Production Planning of Supply Chain Under Price and Demand Uncertainty,” with

Zhang and Li, European Journal of Operational Research, 215, 2011, pp. 590-603

38. “Selection of a 3rd Party Logistics Provider: Capturing the Interaction and Influence of

Performance Metrics with the ANP,” Journal of Multi-criteria Decision Analysis, 19: 115–128

(2012)

39. “An Analysis of Discrepancy Between Point-of-Care and Central Laboratory International

Normalized Ratio Testing in ED Patients with Cerebrovascular Disease,” with S. Nanduri, A.

Tayal, G. Hegde, and A. Venkat, The American Journal of Emergency Medicine, (2012), 30, 2025–

2029

40. “A New Methodology for Sensitivity and Stability Analysis of Analytic Network Models,” with J.

May, T. Tjader, and L. Vargas. European Journal of Operational Research, 224 (2013) 180–188

41. Robust Design of a JIT-Based Cross-Docking Distribution Center: Multi-Criteria Optimization for

an Auto Parts Supply Chain, with W. Shi, Z. Liu, and Y. Cui, European Journal of Operational

Research, 229(3): 695-706, 2013

42. Firm-Level IT Outsourcing Decision Making: A Balanced Scorecard-Based Analytic Network

Process Model, with Tjader, May, Vargas, and Gao. 147(C), January 2014, Pages 614–623 International Journal of Production Economics

43. Supply Chain Channel Strategies with Quality and Marketing Effort-Dependent Demand, with Peng.

Ma and H. Wang, International Journal of Production Economics, 144(2): 572-581, 2013

44. Optimizing Shipping Fee Schedule to Maximize E-tailer Profits, with Jiang, and Liu, accepted

146, 634-645, 2013. International Journal of Production Economics.

45. Kou, G., Ergu, D., & Shang, J. (2014). Enhancing data consistency in decision matrix: Adapting

Hadamard model to mitigate judgment contradiction. European Journal of Operational Research,

236(1), 261-271.

46. Contract Design for Two-Stage Supply Chain Coordination: Integrating Manufacturer-Quality and

Retailer-Marketing Efforts, with P. Ma and H. Wang, International Journal of Production

Economics, 146(2), 2013, Pages 745–755

47. Bicriteria Hierarchical Optimization of Two-Machine Flow Shop Scheduling Problem with Time-

Dependent Deteriorating Jobs, with M. Cheng, P. Tadikamalla, and S. Zhang, European Journal

of Operational Research, 234 (2014) 650–657

48. Delays in The Administration of Antimicrobials in the ED and The Impact of An Educational

Intervention to Improve Such Administration, with M. E. Groth, N. H. Chan-Tompkins, G. G.

Hegde, and A. Venkat. European Journal of Emergency Medicine, 20(5), October 2013, 339-343

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49. Development and Evaluation of Educational Materials for Pre-Hospital and Emergency

Department Personnel on the Care of Patients with Autism Spectrum Disorder, with J.J. McGonigle,

J. M. Migyanka, S. J. Glor-Scheib, R. Cramer, J. J. Fratangeli, G.G. Hegde, and A. Venkat. Journal

of Autism and Developmental Disorders, (May 2014) 44:1252-1259

50. Incorporating Screening, Brief Intervention and Referral to Treatment into Emergency Nursing

Workflow Using an Existing Computerized Physician Order Entry/Clinical Decision Support

System.” With T. Slain, S. Rickard-Aasen, J.L. Pringle, GG. Hegde, W. Johnjulio, A. Venkat,

Journal of Emergency Nursing, 2014; 40(6):568-74 (ISSN: 1527-2966)

51. Optimal Design of the Auto Parts Supply Chain for JIT Operations: Sequential Bifurcation Factor

Screening and Multi-Respon`se Surface Methodology, with W. Shi, Liu, Z, and X. Zuo, 236(2),

664-676, European Journal of Operational Research, 2014, July.

52. An analytic decision making framework to evaluate multiple marketing channels, with k.

Chen and G. Kou, Industrial Marketing Management, 43(8), November 2014, Pages 1420–1434

53. Evolution of knowledge sharing behavior in social commerce: An agent-based computational

approach, with Jiang, G., Ma, F., P. Chau. 278, 2014 (September) 250–266, Information

Sciences (Impact Factor: 3.893)

54. Robust Inventory Decision under Distribution Uncertainty: A CVaR-Based Optimization

Approach, International Journal of Production Economics, with R. Qiu, 153, July 2014, 13-23

55. Two-machine flow shop scheduling with deteriorating jobs: Minimizing the weighted

sum of makespan and total completion time, with M. Cheng, P. Tadikamalla, and B. Zhang,

Journal of the Operational Research Society (July, 2015) 66, 709–719

56. Decision Support for Personalized Cloud Service Selection through Multi-Attribute

Trustworthiness Evaluation. PloS one (a Computer & Information Science Journal), 9(6), e97762,

Ding, S., Xia, C. Y., Zhou, K. L., Yang, S. L., & Shang, J. S. (June 2014), (Impact Factor: 3.53)

57. Robust Optimization for Risk-averse Multi-period Inventory Decision with Partial Demand

Distribution Information with R. Qiu, International Journal of Production Research, 09/2014,

52(24):7472-7495.

58. Single machine scheduling problems with exponentially time-dependent learning effects, with M.

Cheng, P. Tadikamalla, and B. Zhang, Journal of Manufacturing Systems, Vol. 34, January 2015,

Pages 60–65

59. Racial Disparities in Reimbursement for Physician Professional Services in the Emergency

Department,” with A. Venkat, U. Onyekwere, J. O’Neill, G.G. Hegde, J. Shang, S. Kekre, T.P.

Campbell. American Journal of Emergency Medicine, 32(9), 2014, 1060-1067

60. Pharmacist Addition to the Post-Emergency Department Visit Review of Discharge

Antimicrobial Regimens, American Journal of Emergency Medicine, 32(10), 2014, 1270-

1274

61. A Modular-Based Supplier Evaluation Framework: A Comprehensive Data Analysis of ANP

Structure, with D. Ergu, G. Kou, accepted by International Journal of Information Technology &

Decision Making, 13(5), September 2014

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62. The Rationality of Punishment - Measuring the Severity Of Crimes: An AHP-Based Orders-of-

Magnitude Approach. With Saaty and Özdemir, International Journal of Information Technology

& Decision Making, 14(1), 2015, 5–16.

63. Incentive Mechanism for Knowledge Sharing in E-Commerce Service Supply Chain:

Complementarity, Integration And Risk Attitude, Journal of Electronic Commerce

Research (JECR), accepted Oct. 2014, with Z. Liu and M. Lai

64. Venkat, A., Kekre, S., Hegde, G. G., Shang, J., & Campbell, T. P. (2015). Strategic

management of operations in the emergency department. Production and Operations

Management.

65. Evaluation of Viewpoints of Health Care Professionals on the Role of Ethics Committees and

Hospitals in the Resolution of Clinical Ethical Dilemmas Based on Practice Environment, with B.

Marcus, et al., HealthCare Ethics Committee Forum, 2014, Dec; 26(4)

66. Visualizing Dynamic Market Structure through Online Product Reviews: Integrate Topic

Modeling, TOPSIS, and Multi-Dimensional Scaling Approaches, with K. Chen, G. Kou, C. Yang,

Electronic Commerce Research and Applications, 14(1), 2015, pp. 58-74.

67. Redesigning Promotion Strategy For E-commerce Competitiveness Through Pricing and

Recommendation, accepted (Feb. 4, 2015), by International Journal of Production Economics,

with Jiang, Y. Liu, and J. May. 167, Sept. 2015, pp. 257–270

68. Impacts of Supplier Hubris on Inventory Decisions and Green Manufacturing Endeavors European

Journal of Operational Research, with Lu, Wu, Hegde, Vargas, and Zhao, accepted by European

Journal of Operational Research , 245(1), August 2015, Pages 121–132

69. “A Comparison of Emergency Department and Direct Admission Care of Cancer Patients with

Febrile Neutropenia,” Diwura Owolabi, Richard Rowland, Lauren King, Rick Miller, Gajanan G.

Hegde, Jennifer Shang, John Lister, Arvind Venkat, American Journal of Emergency Medicine,

Volume 33, Number 7, July 2015, 966-969

70. Comparison of Viewpoints of Health Care Professionals with or Without Involvement with

Formal Ethics Processes on the Role of Ethics Committees and Hospitals in the Resolution of

Clinical Ethical Dilemmas, with Marcus, Carlson, Hegde, and Venkat. Clinical Ethics, June 2015,

Vol. 10(1–2) 22–33

71. The Impact of Knowledge on Online Brand Success: An Agent-Based Model for Online Market

Share Enhancement, With Jiang and Tadikamalla, European Journal of Operational Research

(accepted July 26, 2015), Published 2016, 248(3), 1093-1103

72. Optimal production and inventory decisions under demand and production disruptions.

International Journal of Production Research, 54(1), 287-301. Xu, X., Shang, J., Wang, H., &

Chiang, W. C. (2016).

73. Wang, W., Zhang, Y., Zhang, K., Bai, T., & Shang, J. (2015). Reward–penalty mechanism for

closed-loop supply chains under responsibility-sharing and different power structures.

International Journal of Production Economics, 170, 178-190.

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74. Optimal Pricing for Group Buying With Network Effects, with G. Zhang, and P. Yildirim

(Accepted Oct. 9, 2015), OMEGA: The International Journal of Management Science, 63, 69-

82, 2016.

75. Online pricing with bundling and coupon discounts, with Jiang, Y., Liu, Y., Wang, H. &

Ding, S. (2015). International Journal of Production Research, (Accepted 24-Aug-2015)

76. Multi-criteria group decision making with fuzzy data: an extension of the VIKOR method, with

Jiang, W. (2015), Journal of Systems Engineering and Electronics

26(4), 764–773.

77. Enhancing Market Service and Enterprise Operations Through a Large-Scale GIS-Based

Distribution System, Expert Systems with Applications, with Gu, W; Foster, K., 55:157-171,

2016

77. Enhancing Corporate Social Responsibility: Contract Design Under Information Asymmetry

(Accepted March 7, 2016 ), OMEGA: The International Journal of Management Science, with

Ma, P. and H. Wang.

78. Enhancing corporate social responsibility: Contract design under information asymmetry.

OMEGA: The International Journal of Management Science, 67, 19-30. Ma, P., Shang, J., &

Wang, H. 67, 19-30. (2017). Impact factor (4.376)

79. Evaluating Emergency Response Solutions for Sustainable Community Development by Using

Fuzzy Multi-Criteria Group Decision Making Approaches: IVDHF-TOPSIS and IVDHF-

VIKOR. Sustainability, 8(4), 291. 80. Zhang, J., Hegde, G. G., Shang, J., & Qi, X. (2016).

80. Corporate credit-risk evaluation system: Integrating explicit and implicit financial performances.

International Journal of Production Economics, 177, 77-100. 2016. Zhang, F., Tadikamalla, P. R.,

& Shang, J. (2016). (Accepted April 17, 2016),

81. Two-way information sharing under supply chain competition. International Journal of Production

Economics, 178, 82-94, Bian, W., Shang, J., & Zhang, J. (2016).

82. Collection channel and production decisions in a closed-loop supply chain with remanufacturing

cost disruption. Han, X., Wu, H., Yang, Q., & Shang, J. International Journal of Production

Research, 55(4), 1147-1167 (2017).

83. Reverse channel selection under remanufacturing risks: Balancing profitability and robustness.

International Journal of Production Economics, 182, 63-72, 2016, with Han, X., Wu, H., Yang,

Q., & Shang, J. (2016).

84. Multi-period optimization with loss-averse customer behavior: Joint pricing and inventory

decisions with stochastic demand. Expert Systems with Applications, 72, 421-429, With Song,

H., Ran, L. (2017).

85. Evaluating two-stage holistic production systems using novel CSDEA approach, with Zhai, D.,

Jin, M.,Ji, C., Journal of Modelling in Management (Accepted Nov. 22, 2016)

86. Coordinating VMI supply chain under yield uncertainty: Option contract, subsidy contract, and

replenishment tactic. With Cai, J., Zhong, M., & Huang, W., International Journal of Production

Economics, 185, 196-210 (2017).

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87. Learning from class-imbalanced data: Review of methods and applications. Expert Systems with

Applications. With H. Gu., Y. Li., Shang, J. 73(1), 220–239, 2017.

88. Optimal inventory decisions under vendor managed inventory: Substitution effects and

replenishment tactics. Applied Mathematical Modelling, 43, 611-629, 2017. With Cai, J.,

Tadikamalla, P. R., & Huang, G.

89. Strategic Choices of China’s New Energy Vehicle Industry: An Analysis Based on ANP and

SWOT. Energies, 10(4), 537, (2017), With Wang, X., et al.

90. Flexible contract design for VMI supply chain with service-sensitive demand: Revenue-sharing

and supplier subsidy. With Cai, J., Hu, X., Tadikamalla, P. R., European Journal of Operational

Research, 261(1), 143-153, 2017

91. Optimal Strategies for Trade-Old-for-Remanufactured Programs: Receptivity, Durability, and

Subsidy, International Journal of Production Economics, with Xiaohua Han, 193, 602-616, 2017

92. Foreign Markets Expansion for Air Medical Transport Business, X. Wang, W. Chen, S. Yang,

Journal of the Operational Research Society, pp. 1-14, 2017

93. Broad Bond Rating Change and Irresponsible Corporate Social Responsibility Activities,

with Sun Li and Wen Chiang, Advances in Accounting, 39, 32-46, 2017

94. Supply Allocation: Bi-level Programming and Differential Evolution Algorithm for Natural

Disaster Relief, Cluster Computing, with Chen, Y., Tadikamalla, P. Yan, S, 2017, pp. 1-5

95. Optimizing online recurring promotions for dual-channel retailers: Segmented markets with

multiple objectives. European Journal of Operational Research, 267(2), 2018, pp. 612-627, with

Jiang, Y., Liu, Y., Shang, J., Yildirim, P., & Zhang, Q.

96. Reflections on the paper “An Innovative Orders-Of-Magnitude Approach To AHP-Based Mutli-

Criteria Decision Making: Prioritizing Divergent Intangible Humane Acts, International Journal

of The Analytic Hierarchy Process. https://doi.org/10.13033/ijahp.v9i3.536; Published

December, 2017

97. Liu, Y., Wang, J., Jiang, Y., Sun, J., & Shang, J. (2018). Identifying impact of intrinsic factors on

topic preferences in online social media: A nonparametric hierarchical Bayesian approach.

Information Sciences, 423, 219-234.

98. The mechanism of social organization participation in natural disaster emergency relief: A Case

Study Based on the social network analysis method", with Chen, Y. and Tadikamalla, P, Cluster

Computing, 2018

99. Is Subsidized Adoption Sustainable for Electric Vehicles Purchase: Consumers' Perception and

Motives toward Government Policy, Environmental Benefits, and Risks, with Bai X and Zhang

X. (accepted April 27, 2018), Journal of Cleaner Production

100. An Efficient Morris Method-based Framework for Simulation Factor Screening, INFORMS

Journal on Computing, with Shi, W. and Chen, X. (forthcoming).

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101. Leveraging Big Data to Balance New Key Performance Indicators in Emergency Physician

Management Networks, Production and Operations Management, with Foster et al. 27 (10), 2018,

pp. 1795–1815.

102. Task Interdependence and Firm Performance: Outsourcing Knowledge-Intensive Service

Operations, with Ramasubbu, N. May, J., Tjader, and Vargas, by Manufacturing & Service

Operations Management (M&SOM) (forthcoming).

103. Managing Complex, Negative Services: Service Providers’ Use Of Ethics Committees And

Consultation In Healthcare Institutions. Journal of Marketing Research (conditional acceptance),

with Zyung, J. D., Mittal, V., Kekre, S., Hegde, G. G., Marcus, B., & Venkat

SERVICE: PH.D. DISSERTATION COMMITTEE:

Gang Hao: 1993

Dissertation title: A Neural Network Approach for Real-Time Control of

Flexible Manufacturing Systems.

David Hauser: 1994

Dissertation title: Structures For Best Decisions: The Analytic Hierarchy Process

Cenk Tunasar: 1996

Dissertation title: Local Expansion Search: An Evolutionary Neighborhood

Search Technique For Combinatorial Optimization Problems

Vish Hegde: 1997

Dissertation title: Customization: Impact On Product and Process Performance

Stephen Starling: 1998

Dissertation Title: "Feature Based Proactive Estimation of Product Life Cycle Costs"

Rifat Aykut Arapoglu: 2000

Dissertation Title: "Simultaneous Layout Design in Facility Layout”

MengXin Zhao: 2002

Dissertation Title: “Merger and Acquisition - The Transfer of Control Power of CEOs”

Karolina Glowacka: 2008

Dissertation title: Managing Projects with Stochastic Duration

Tammy Tjader: 2009

Dissertation title: Outsourcing Policy decision making

Alia Stanciu: 2009

Dissertation title: Revenue Management for the Health Care Industry

Gary Alcorn: 2010

Dissertation title: The Effects Of Bureaucracy On Organizational Effectiveness

Orrin Cooper: 2012

Dissertation title:The Analytic Network Process Applied in Supply Chain Decisions, in Ethics,

and in World Peace

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Wei Chang: 2013

Dissertation title: Business Analytics for Non-profit Marketing and Online Advertising

Yazan Roumani, 2013

Dissertation title: Modeling Patient Flow In a Network Of Intensive Care Units (Icus)

Nabita Penmetsa; 2014;

Essays On Dynamic Pricing And Bundling In Subscription Markets

Wei Chen: 2015

Three Business Analytics Essays On Transportation Management

Shannon Harris, 2016,

Essays in Appointment Management

Gabi Sava, 2016

Contributions To The Theory Of Sensitivity And Stability Analysis Of Multi-Criteria Decision

Models, With Applications To Medical Decision Making

Zlata Nenova, 2017

Essays On The Management Of Appointments For Chronic Conditions

Krista Foster, 2019

Mikhail Gordon, 2020

Yuwen Yang, 2020

SCHOLARLY HONORS and GRANT

o "Distinguished Professor" by the EMBA class 32 of Katz Graduate School of Business, 2005

Excellence in Teaching Award for MBA, 2002-2003, 2003-2004, 2009-2010

o Excellence in Research Award, 2013-2014, 2014-2015, 2017-2018, Katz Graduate School of

Business.

Editorial Board:

- International Journal of Productivity and Quality Management (IJPQM)

- International Journal of Revenue Management (IJRM)

- Emerging Markets Journal

- International Journal of Business Analytics (IJBAN)

- Journal of Industrial Engineering

- International Journal of Modeling and Decision Making” (IJMDM)

- Conference Papers in Engineering, the Industrial Engineering section

Guest Editor, Asian-Pacific Management review, Volume 9, Number 5, special Issue titled “E-

Business and Operations Management”.

Guest editor, International Journal of Manufacturing Technology and Management, Special Issue

Guest editor, Journal of Multi-Criteria Decision Analysis, Special Issue

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o Research Fellowship, The Advanced Manufacturing Program in The IC2 Institute,

University of Texas at Austin, 1986-1987.

o Phi Kappa Phi, Member, 1984-1987.

o Lilly Endowment Teaching Fellowship, Lilly Foundation, 1988-1989.

o Granted by Master of System Engineering Program (MSEP) from Engineering School at

University of

o Pittsburgh to develop and teach a new course, titled "Performance Evaluation and Justification of

Advanced Manufacturing Systems".

Invited Session Organizer: Operations Management, TIMS/ORSA Joint National Meeting,

Nashville, TN, May 1991.

Invited Speaker and consultant, China Productivity Center, 1994

Invited Speaker: National Singapore University; Beijing University, 2001, 2002

o Projects involved: production planning for Westinghouse’s Nuclear Power Plant in Blairsville,

Pennsylvania; Supply Chain Management in Honda USA at Marysville, Ohio; Pricing and Quoting

for Calgon in Pittsburgh, PA; and sequencing and scheduling for IBM at Austin, Texas, among

others. GSk Supply chin management projects.

o Consulting activities in supply chain management and enterprise resource planning in Asia:

Sengton Transportation implements Co., Matsushita Electric Co., Lien Hwa Industrial Gases Co.,

China Motor Corporation, Electronic Information Department R.P.T. Intergroup, International

Ltd., and NingBo City Government Transportation Planning.

Software firms’ survival PR:

http://hken.ibtimes.com/articles/84020/20101119/software-industry-study-boom

-or-bust-software-penn-state.html

http://www.newsroomamerica.com/story/77466/what_factors_contribute_to_the_su

ccess_or_failure_of_software_firms?.html

o Granted by International Business Center , $12,000, 1997

o Granted by Institute for Industrial Competitiveness, $15,000, 1998

o Funded by Center for Disease Control, Taiwan, R.O.C, “Use of Artificial Intelligence and Neural

Network in Predicting Nosocomial Infections in Intensive Care Units" US$26,000 from 2003/1/1

- 2003/12/31

o National Health Research Institutes (Taiwan), Application of the Neural Network and Data Mining

Methods to Prevent Nosocomial infection by Water”, US$140,000, 2002-2006

o Consulting Project: Distribution Network Redesign: Location and Allocation, Winner of

McKinsey Cup Spring 2016

o Consulting Project: Expansion of PCN Safe Escrow Service: Capacity Analysis and

Simulation, McKinsey Cup, Runner up, Spring 2015

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o Aitheras Aviation, Winner of McKinsey Cup, Spring 2014

o Harcos Co. Cost-Optimization and Project Management, MBA Consulting Project, Best-Value

Award, McKinsey Cup April 2013

o “Fill the Gap: Modeling Total Medicare Spending Among the Elderly,” with Zhang and Walid

Gellad, Computational Model Grant on Medicare Health Policy, Granted by Graduate School of

Public Policy at University of Pittsburgh, 2009, $20,000.

o “Comparing Effective Methods to Pay for Psychotropic Medications for Medicare Beneficiaries,”

with Zhang and J. Lave, Granted by National Institute of Mental Health, 1RC1MH088510, (1 in

200 grants selected for funding from a pool of 21,000 applications), 2009-2011, $911,922

KATZ GRADUATE SCHOOL OF BUSINESS COMMITTEE WORK

Area Director of Decisions, Operations, and Information Technology Interest Group, 2012-Present

MBA Core Course Committee, 2010-2011

September 2003 - 2010, International Business Center Advisory Committee (chair, 2010)

September 2007 – 2012, Undergraduate Committee

September – December 2007 Asian Task Force

January 2008 – 2009 Career Service Director Search Committee

December, 2007 – 2009, Assurance of Learning Committee

September 2005 – 2006, Undergraduate Committee

September 2000 - 2004, Area Coordinator of Operations, Decision Sciences, Artificial Intelligence

Interest Group

September 2004 - 2006, Undergraduate Program Committee

September 1999 - 2003, Affirmative Action Committee

September 1992 - 1999, MBA Policy Committee

September 1995 - 1996, Technology and Computer Usage Committee

September 1990 - August 1992, MBA Admissions Committee

September 1989 - August 1990, IBM Task Force

September 1988 - August 1989, Physical Plant Committee

PROFESSIONAL AFFILIATIONS

- Institute for Operations Research and the Management Sciences (INFORMS)

- Manufacturing and Service Operations Management (MSOM)

- Production and Operations Management Society