Jennifer Martínez-Moore

9555 S. Flower Way - Littleton, CO 80127 - (720) 480-2785 - jenn.mm79@gmail.com

PROFESSIONAL SUMMARYEnergetic and detail-oriented administrative and customer service professional with 14 years’ experience in office, retail, and salon settings

Accustomed to working in fast-paced environments, assessing needs quickly, and delivering concrete solutions amongst competing priorities

Proven ability to manage office workflow and direct administrative staff Excellent interpersonal communication skills and ability to work well on a team Passionate about providing exceptional service in and outside of work, as an employee

and engaged community member

WORK EXPERIENCE

Administrative Coordinator │ Project Angel Heart │ March 2016 - November 2016

Executive Assistant to the President/CEO, managing calendars and correspondence with the Board of Directors

Assisted the Senior Vice President with bookkeeping, monthly financial reconciliation, digital and physical filing systems, facility maintenance, and correspondence with vendors

Experienced human resources professional, managing employee on-boarding, vetting of potential candidates, and administering benefits information to staff

Coordinated special events for staff and the Board of Directors, implementing detailed timelines and managing volunteers throughout the planning process

Managed a team of two Administrative Assistants to maintain the smooth flow of office operations

Led the organization in its environmental sustainability efforts, directing participation in Certifiably Green Denver and LEED certification processes

Independent Stylist │ Thompson & Co. │ January 2014 - March 2016

Hair care, cutting, and color expert Assist with on-boarding new employees Provide product education for clients and staff

Executive Assistant │ Burkhardt Income Tax & Accounting │ January 2014 - January 2016

Managed a fast-paced accounting office through tax season Answered all calls and scheduled appointments Maintained office filing system and client database Ordered supplies and maintained office equipment

*References available upon request

Master Stylist │ Bang Salon │ April 2009 - January 2014

Provided consultation and services to 1,888 clients in 2013 66% of those provided with services in 2013 were repeat clients 25% of clientele pre-booked their appointments regularly Consistently provided expert product guidance and had a 30% retail-to-client ratio

Assistant to the Chair │ American Rights at Work │ June 2005 - September 2007

Assisted the Executive Director and Board Chair with communication and scheduling Organized large-scale fundraising and outreach events Managed a 30-person office, including filing systems, contact database, and archives Represented ARAW at congressional briefings and fundraisers

Women’s Advocate │ Alternative to Family Violence │ August 2003 – May 2005

Advocated for women and child survivors of domestic violence Provided individual and group counseling in a residential setting Educated community at large on issues of domestic violence at outreach events Chair of the Anti-Racism Alliance at the CO Coalition Against Domestic Violence

EDUCATIONUniversity of Colorado │ Boulder, CO │ August 1998 - May 2003

Bachelor of Arts in Psychology and Women's Studies Graduated Magna Cum Laude

Aveda Institute │ Washington, DC │ January 2008 – February 2009

Licensed Cosmetologist

ADDITIONAL SKILLS & EXPERIENCE

Oral and written advanced Spanish proficiency Microsoft Office Suite Typing 75 WPM Quickbooks, WordPress, SmartSheet, The Raiser’s Edge

*References available upon request