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Jennifer HeiseDrew University Library
http://users.drew.edu/jheise/CIL2012.ppt
Or…How we made a multifunctional web
presenceUsing what our campus techs hadWithout loading our own softwareWithout much coding expertiseAnd without going crazy (much)Using iterative user-centered design
(though we did violate some design guidelines)
Drew University Library3 colleges:
- College of Liberal Arts– undergraduate- Theological School – Methodist Seminary- Caspersen School – eclectic graduate programs
- Student FTE 2200- Heavy undergraduate support focus- Extensive special collections, esp. Methodist- Staff includes
- 5.5 Reference Librarians- Part time Webmanager- Part time E-Resources Manager- Systems (ILS) Librarian
Drew Library Web InfrastructureMain pages in Wordpress (institution-wide
CMS)Course guides, subject guides, policies and
finding aids in Confluence (enterprise-wide wiki system)
Library Catalog in SIRSI Web 2Reference Chat in LibraryH3lpDelicious web link managementJust added: ILLiad, LibraryAnywhere
Web DevelopmentSimple layoutIterative design
Card sortsWire frame layouts
Yearly user observation testing Standard 12-15 questions4-6 subjectsConducted by pairs of library staff
Must be intuitive to edit/create pages
Usability TargetsBooks by subjectJournal holdings by dateScholarly articles by subjectFind ejournals by issueAsk a librarian a question onlineUse an online reference book Find out library hoursContact reference subject specialistCheck patron recordInter-Library Loan RequestFind a mapContact for a special collectionGeneaological information/helpLocate an advanced subject databaseGeneral comments or suggestions?
Wordpress CMSOpen SourceInstitution-wide look and feel frameVery helpful campus webteamAuto-generated menusCustom post types for
Electronic resourcesWeb links
Formidable Forms pluginOnline user forms (acq, ref, ILL)Reference Statistics collection
Wordpress 3.3 (latest)Library has its own subspace in Wordpress
Need help putting widgets/javascript on pagesLocal customization includes
Custom Post Types for libraryiframes (to show external content, widgets)“Aside” sidebars & Tabs
http://www.drew.edu/wp-guide/Custom search across both sitesFormidable Forms
Research Resources page
Formidable Forms PluginCustomizeable formsSend email and/or keep in databaseCustom messagesConditional fieldsPre-fillable fieldsReports available
Example: Formidable Form
E-Resources & Web LinksSeparate custom post types
CustomPostType UI Plugin makes it easy to create these
“Resource Type” Subject Category TaxonomyEach “Resource Type” = separate web page.Entry has Title, Blurb (‘text’), and Redirect
URL.Choosing multiple “Resource Type”
Categories puts resource on those pages.Full Title list also generated
Can copy ‘shorten’ URLS for resource
Managing the list:
Editing E-Resource Entry
ConfluenceWiki application with access/editing control
levelsLimitable access/editing at multiple levelsSimple editing, image & pdf attachmentSearchableClean printoutsAutolinking & menuingMacros such as Table of contents, sortable
tables
Example: Course Guides ListingAuto-updated when a guide is added
Example: Archival Finding Aid
Example: Policies
SIRSI Web2Extensive Customization (spring 2011)Primarily Web2 Macros and some JavascriptNo interactive real-time API scripts runningStatic pages generated regularly by API
Reserve listsNew BooksSpecial collections
Dedicated Systems Librarian Guy Dobson- [email protected]
E-Resource Management ToolsEzproxy for Remote user proxyingSerials Solutions (ERMS)
Generates A-Z listURL linker
Citation Manager & A-Z list incorporated in Wordpress via iframe
LibraryH3lpEmbeddable live chat windows Replaced MeeboMeFeatures
QueuesTransferAudible Beepemail of transcriptreports, statistics
Software open source; We pay for hosted service Embedded in several entrance pages
Main page, Research Resources, Ask a Librarian pages Inside Ebsco Databases Inside SIRSI catalog
LibraryH3lp
DeliciousUsed to manage web links
All subject librarians used same accountStandardized subject tag names
Tag-based RSS feed Widgets incorporated to subject pages
Mostly dropped nowChanges to Delicious – removal of support for
widgetsWeb links were converted to specialized
Wordpress post type.Delicious feeds still used on Alumni link
pages, with ‘tabs’ code in Wordpress
MoodleOpen Source Learning Management systemOnline library instruction module
Content organized in “Book” Assessments using Quizzes
Linked to sections of First Year Survey
Campus-wide surveys in Moodle’s survey tool
Library Instruction Module
Library Survey & Results
Additional ServicesPDF files served from departmental web
spaceGoogle Analytics for statsTwitter
mostly to reach other campus departments & University Communications
New:LibraryAnywhere (mobile) – contract awardILLiad (formerly used CLIO)
Development office for Online Giving service
We did it Our students/staff find it intutive Staff involved/invested in the design Nobody had to get nailed anything. About time for another round of iteration!
Jennifer [email protected]