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PERSONAL CHARACTERISTICS EMPLOYMENT | EDUCATION Customer Service creative attentive articulate team player strong written communication skills quick learner travel OK eye for detail humble initiative able to relocate (323) 252-3562 [email protected] jeffreydscott.com linkedin.com/in/jeffreydscott Japan Airlines United Airlines Res Account Executive 2 years Instructional Designer 6 years Leadership Development Specialist 2.5 years US Airways / American Airlines UCLA San Diego State Instructor 6 years Supervisor 2.5 years M.A. Educational Technology B.A. East Asian Studies meets deadlines 2000 2010 BACKGROUND passion for education Professional Development Leadership Development Safety Regulatory Compliance Instructor-led training E-learning Job aids Documents Video Projects L+D Values alignment content discipline continuous improvement credibility interactivity learner-centric design scalability standards of excellence user experience adult learning evaluation facilitation/instruction instructional design learning mgmt systems needs analysis performance improvement performance support presentations project management TECHNICAL SKILLS Microsoft Word Adobe Illustrator Microsoft PowerPoint Micorosoft Excel Microsoft SharePoint Articulate Storyline 1990 Microsoft Visio Adobe Captivate Jeffrey D. Scott Ramp Technical Skills Soft Skills Security Customer Service “sweet spot” contact: portfolio: profile:

Jeffrey D. Scott · PERSONAL CHARACTERISTICS EMPLOYMENT | EDUCATION Customer Service creative attentive articulate team player strong written communication skills quick learner

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Page 1: Jeffrey D. Scott · PERSONAL CHARACTERISTICS EMPLOYMENT | EDUCATION Customer Service creative attentive articulate team player strong written communication skills quick learner

PERSONAL CHARACTERISTICS

EMPLOYMENT | EDUCATION

Customer Service

creative

attentivearticulate

team player

strong written communication skills

quick learner

travel OK

eye for detail

humble

initiative able to relocate

(323) 252-3562 [email protected]/in/jeffreydscott

Japan Airlines United Airlines

Res

Account Executive2 years

Instructional Designer6 years

Leadership Development Specialist2.5 years

US Airways / American Airlines

UCLA SanDiegoState

Instructor6 years

Supervisor2.5 years

M.A.EducationalTechnology

B.A.East AsianStudies

meets deadlines

2000 2010

BACKGROUND

passion for education

ProfessionalDevelopment

LeadershipDevelopment

Safety

RegulatoryCompliance

Instructor-ledtraining

E-learning

Job aidsDocuments

Video

Projects

L+D Values

alignmentcontent disciplinecontinuous improvementcredibilityinteractivitylearner-centric designscalabilitystandards of excellenceuser experience

adult learningevaluationfacilitation/instructioninstructional designlearning mgmt systemsneeds analysisperformance improvementperformance supportpresentationsproject management

TECHNICAL SKILLS

MicrosoftWord

AdobeIllustrator

MicrosoftPowerPoint

MicorosoftExcel

MicrosoftSharePoint

Articulate Storyline

1990

MicrosoftVisio

AdobeCaptivate

Jeffrey D. Scott

Ramp

TechnicalSkills

SoftSkills

Security

CustomerService

“sweet spot”

contact:portfolio:profile: