JCint - JobCreator International Network and Web Services n. LLP-LDV-TOI-09-IT-0502

JCint - JobCreator International Network and Web Servicesn. LLP-LDV-TOI-09-IT-0502

This project has been funded with support from the European Commission.This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the

information contained therein.

Quality Plan

Agreeing the methodology of work during the project activities Sharing the decision-making process and the provisions for the

common work management and organization Clearly defining the partners responsibilities Following a common strategy for the aims attainment


information contained therein

Quality Plan

The Quality Assurance of the JCint project uses the concepts of the Logical Framework tool for project design, monitoring, and evaluation. More specifically, the existence of an articulated Logical Framework Matrix (Logframe) for the project greatly facilitates the project evaluation because relevant information from the Logframe can be chosen, summarized (if needed), and extracted from the Logframe and placed in the pertinent sections of the monitoring and evaluation process.



In the project will be essential to: monitor and evaluate the entire process and the results, point out the progress, identify immediately the possible problems and register step by step the positive results.

The aims Monitoring Quality System to collect reliable information, in order to measure the performances in front of the foreseen results and objectives to guarantee to each partner the access to the partnership information regarding the transnational cooperation progress to ensure transparency



to support the project and to act as a check on whether the targets have been met

to allow the results to be improved based upon judgments made about the value and quality of the project

to simplify decision making and to assist with essential changes in the project, if necessary

In itinere evaluationIn itinere evaluation assesses the tools chosen in relation to the efficient implementation of the project, the quality of the project and the implementation and can propose changes to the implementation methods in case of non efficacy

Ex-post evaluation Ex-post evaluation will be carried out after the conclusion of the project, and, using the data collected and the experience gained from the project implementation, checks the reaching of the project specific objectives.



The main tools of the monitoring and evaluation process are:

1) Reporting of partners activities• Is a brief report, at the end of each stage of the project, in which each partner has to steadily

evaluate own activities, the results and the work in progress, in order to improve the management, the performances and the effects. It’s an easy instruments for answer questions such as: has each partner completed the planned tasks? were the deadlines respected? is the communication steady and effective?...

2) Quality and performance indicators• Indicators should provide relevant information concerning the progress of the project. For this

reason the indicators will be specific, qualitative more than quantitative, measurable, achievable, relevant and time based

• The indicators will be defined using the following key elements:respect of the activities plannedrespect of the dead-lineconformity of the resultsefficacy of the communication systemefficacy of the dissemination strategykind and reason of probable changes



• For this reason the project will be measured through:

• Project Progress Indicator (PPI): used for monitoring the overall progress of the project as well as its goals. (Extent of the information on projects outputs; Extent of the information on experiences in assessing input/output or cost/benefit relationships;…)

• Project Success and Impact Indicator (PSII): used for indicating how the performance and the impact of the project will improve thanks to the adoption of developed methods, dissemination strategy, impact analysis



Management

MONITORING INDICATORS

Main Indicators

PPI - Emerged notes and/or criticalities

- Communications within the coordinator and the project partners

- % of accomplishment of the general work-plan of each partner within thedeadlines

- Number of the correction actions

- Number of difficulties encountered during the project lifetime

- Number of action accomplished by the partners

- Efficacy of the communication plan

- Difficulties encountered by the partners to perform their tasks (from operational and financial point of view)

PSII - Completeness of the information given by the coordinator to the partners during the project lifetime

- Level of the quality of the meetings organization

- Other direct and indirect impacts produced by the project

Logframe



Project website

WHAT WAS FORESEEN IN THE PROJECT

Media Internet Users (Learners, institutions, sectors)

Short description

WHAT HAS BEEN DEVELOPED

Short description (including selected media and users)


Monitoring and evaluation objectives

Evaluation indicators

Technical evaluation of the system

- functionality - usability - accessibilityof the web-pages

Validation of the adopted communication methodology

- Communicative efficiency of the contents- Communicative efficacy of the contents

Validation of the contents Completeness of the information

Logframe



National Surveys (one for each country)Market Research on Employment Services


Some Indicators

PPI - Quality of the interviews

- Extent and relevance of the information about the experiences and the practices on the job and VET matching

- Quality of the analysis

- Extent to which tasks and outputs listed in the work plan have been completed satisfactorily

- Extent of the valorisation of the image of project during this phase (number of web-site visitors, number of participants to conferences, seminars, meeting…)

- Expectations and objectives satisfied

PSII - Relation between qualitative and quantitative data to reach the survey objectives

- Level of the quality of the report (which can be defined as “usefulness”);

- Other direct and indirect impacts produced by the study

- Level of sustainability of the dissemination and valorisation strategy used during the project phase

Logframe



List of stakeholders for the implementation process of the JobCreator with descriptions of their role in employment and

educational services

Some Indicators

PPI - Quality of the analysis

- Extent and relevance of the information about the Stakeholders

- Quality of the observation


- Extent of the valorisation of the image of project during this phase (number of web-site visitors, number of participants to conferences, seminars, meeting…)

- Expectations and objectives satisfied

PSII - Relation between qualitative and quantitative data to reach the report objectives

- Level of the quality of the list of stakeholders (which can be defined as “usefulness”);

- Other direct and indirect impacts produced by the study

- Level of sustainability of the dissemination and valorisation strategy used during the project phase

Logframe



Marketing plans for the national and regional implementation

process (one in each country involved in the project)


Short description


Short description





Validation of the selected model

Adequateness of the model according to the target groups and the typology of disadvantageRespect of the qualitative targets

Evaluation of the marketing plans

- Level of goals keeping

Validation of the implementation process

- Adequateness of the adopted methodology for the implementation process

Testing of the results-Nr. of beneficiaries inserted in the marketing plan-Satisfaction

Logframe

Specific marketing (dissemination), business instruments and educational support


Short description


Short description





Validation of the selected model

Adequateness of the dissemination model according to the target groups and the typology of the VET organizationsRespect of the qualitative targets

Evaluation of the laboratories

- Participants satisfaction - Level of goals keeping

Validation of the marketing (dissemination), business instruments and educational support

- Adequateness of the adopted method

Testing of the results -Nr. of beneficiaries reached

Logframe

Other general MONITORING INDICATORS

Content of the project

GENERAL PART

Some Indicators

PPI - Extent of the information on projects outputs

- Extent of the information on experiences in assessing input/output or cost/benefit relationships


- Extent of the valorisation of the image of project (number of web-site visitors, number of participants to conferences, seminars, meeting…)

- Number of beneficiaries involved

- Expectations of “beneficiaries” satisfied

PSII - Frequency of information

- Level of the quality and performance of the tools (which we defined as “usefulness”);


- Level of sustainability of the dissemination and valorisation strategy used

Logframe



Dissemination


Main Indicators

PPI - Extent of the capillary diffusion of the project contents

- Efficacy of the communication strategy

- Adequateness of the adopted diffusion media


- Extent of the information on projects outputs

- Coherence of the Dissemination strategy

- Adequateness of the Dissemination and Information activities carried on by the partners

- Adequateness of the Dissemination Plan


- Completeness of the information disseminated

- Level of the quality and performance of the community tools (which we defined as “usefulness”);

- Accesses to the project information



Logframe



FINAL MONITORING INDICATORS

GENERAL PART

Main Indicators

PPI - Adequateness of the Job Creator in terms of functionality

- Technical adequateness of the Job Creator in terms of usability

- Technical adequateness of the tools in terms of accessibility

- Extent of the information on projects outputs

- Extent of the information on experiences in assessing input/output or cost/benefit relationships



- Number of beneficiaries involved

- Number of VET and Job matching through the Job Crator


- Level of the quality and performance of the tools (which we defined as “usefulness”);



Logframe



Quality Plan

• Roles and tasks are allocated in a top-down approach, including all team members in the decision process, so to ensure that valuable expertise could be well integrated into the project

• Best teamwork results from the diversity of the individuals and roles: qualified teamwork needs differences, roles can be taken up or dropped and one person can play different roles in different situations and in different steps of the project.



Quality Plan

The arrangements for decision-making and the management structure of the project are inspired to the transparency principle.

Hub&Spoke organizational model, with characteristics peculiar of the radial model and the consortium one.

This organizational pattern reflects: - the partnership’s specific objectives and work programme - the partner’s experience in European working.

Every partner has equal importance and is capable of fully participating with its responsibility in the management of the project.

The project’s structure foresees the following organizational actors:

• Project coordinator, assumes overall responsibility for the management and coordination of the transnational activities.

• Steering Committee (SC), composed by 1 or 2 members from each partner, which will be appointed as “transnational officers”. The SC will be also in charge of addressing the project priorities to the relevant working groups. The SC will be the internal evaluator of the transnational project, therefore it will check and monitor the activities implementation and the respect of the foreseen timetable and may also decide adjustments, if needed.

• Dissemination Team (DT) made up of members for each partner; it is responsible for the project dissemination activities planning and control.



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JCint - JobCreator International Network and Web Services n. LLP-LDV-TOI-09-IT-0502