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Computer
Hardware Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
Page 1 of
15
Developed by: Julius B. Baldelovar
Revision # 0
Sample Data Gathering Instrument for Trainee’s Characteristics
Computer Hardware Servicing NCII
Trainee Characteristics
Please answer the following instrument according to the characteristics described below. Encircle the letter of your choice that best
describes you as a learner. Blank spaces are provided for some data that need your response.
Characteristics of Learners
Language, literacy
and numeracy (LL&N)
Average grade in:
English
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
a. 75 to 79
Average grade in:
Math
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
e. 75 to 79
Cultural and language
background
Ethnicity/culture:
a. Ifugao
b. Igorot
c. Ibanag
d. Gaddang
e. Muslim
f. Ibaloy
g. Tagalog
h. Others( please specify)_____________
Education & general knowledge
Highest Educational Attainment:
a. High School Level
b. High School Graduate
c. College Level
d. College Graduate
e. with units in Master’s degree
f. Masteral Graduate
Computer
Hardware Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
Page 2 of
15
Developed by: Julius B. Baldelovar
Revision # 0
Characteristics of Learners
g. With units in Doctoral Level
h. Doctoral Graduate
Sex a. Male
b. Female
Age Your age: _____
Physical ability 1. Disabilities(if any)_____________________
2. Existing Health Conditions (Existing illness if any)
a. None b. Asthma c. Heart disease
d. Anemia e. Hypertension f. Diabetes
g. Others(please specify) ___________________
Previous
experience with the topic
Certificates
a. Basic PC Hardware Troubleshooting and
Repair b. Basic PC Software Installation
c. Basic Network Installation d. PC Maintenance e. PC Operation
Previous learning
experience
List down trainings related to Computer
Hardware Servicing
a. Basic PC Hardware Troubleshooting and Repair
b. Basic PC Software Installation c. Basic Network Installation d. PC Maintenance
e. PC Operation
Training Level
completed
National Certificates acquired and NC level
Special courses Other courses related to Computer Hardware
Servicing
Learning styles a. Visual - The visual learner takes mental
pictures of information given, so in order for this kind of learner to retain information,
Computer
Hardware Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
Page 3 of
15
Developed by: Julius B. Baldelovar
Revision # 0
Characteristics of Learners
oral or written, presentations of new information must contain diagrams and
drawings, preferably in color. The visual learner can't concentrate with a lot of activity around him and will focus better and learn
faster in a quiet study environment.
b. Kinesthetic - described as the students in
the classroom, who have problems sitting still and who often bounce their legs while tapping their fingers on the desks. They are
often referred to as hyperactive students with concentration issues.
c. Auditory- a learner who has the ability to remember speeches and lectures in detail but has a hard time with written text. Having
to read long texts is pointless and will not be retained by the auditory learner unless it is read aloud.
d. Activist - Learns by having a go
e. Reflector - Learns most from activities where
they can watch, listen and then review what has happened.
f. Theorist - Learns most when ideas are linked
to existing theories and concepts.
g. Pragmatist - Learns most from learning
activities that are directly relevant to their
situation.
Other needs a. Financially challenged b. Working student
c. Solo parent d. Others(please specify)
___________________________
Computer
Hardware
Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
Page
4 of 14
Developed by: Julius B. Baldelovar
Revision # 0
FORM 1.1 SELF-ASSESSMENT CHECK
INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or information which is essential in planning training
sessions. Please check the appropriate box of your answer to the questions below.
CAN I…? YES NO
BASIC COMPETENCIES
1. Participate in Workplace Communication
1.1. Obtain and convey workplace information √
1.2. Complete relevant work-related document √
1.3. Participate in workplace meeting and discussion √
2. Work in a team environment
2.1. Describe and identify team role and responsibility √
2.2. Describe work as a team member √
3. Practice career professionalism
3.1. Integrate personal objectives with organizational goals.
√
3.2. Set and meet work priorities. √
3.3. Maintain professional growth and development. √
4. Practice occupational health and safety procedure
4.1. Identify hazards and risks √
4.2. Evaluate hazards and risks. √
4.3. Control hazards and risks √
4.4. Maintain occupational health and safety
awareness
√
COMMON COMPETENCIES
1. Apply quality standards
1.1. Assess quality of received materials 1.3.
1.4. Assess own work 1.5. √ 1.6.
1.7. Engage in quality improvement 1.8. 1.9.
2. Perform computer operations
Computer
Hardware
Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
Page
5 of 14
Developed by: Julius B. Baldelovar
Revision # 0
CAN I…? YES NO
2.1. Plan and prepare for tasks to be undertaken √
2.2. Input data into computer √
2.3. Access information using computer √
2.4. Produce output/datd using computer system √
2.5. Use basic functions of a web browser to locate information
√
2.6. Maintain computer equipment and systems √
3. Perform mensuration and calculation
3.1. Select measuring instruments 3.2. 3.3.
3.4. Carry out measurements and calculation √
3.5. Maintain measuring instruments √
4. Prepare and interpret technical drawing
4.1. Identify different kinds of technical drawings
4.2. Interpret technical drawing √
4.3. Prepare/make changes on electrical/electronic
schematics and drawings
√
5. Use hand tools √
5.1. Plan and prepare for tasks to be undertaken √
5.2. Prepare hand tools √
5.3. Use appropriate hand tools and test equipment √
5.4. Maintain hand tools √
6. Terminate and connect electrical wiring and electronics circuit
6.1. Plan and prepare for termination/connection of electrical wiring/electronics circuits
√
6.2. Terminate/connect wiring/electronic circuits √
6.3. Test termination/connections of electrical
wiring/electronics circuits
√
CORE COMPETENCIES
1. Install computer systems and networks
1.1. Plan and prepare for installation √
1.2. Install equipment/device system √
1.3. Conduct test √
Computer
Hardware
Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
Page
6 of 14
Developed by: Julius B. Baldelovar
Revision # 0
CAN I…? YES NO
2. Diagnose and troubleshoot computer systems
2.1. Plan and prepare for diagnosis of faults of
computer systems
√
2.2. Diagnose faults of computer systems √
2.3. Repair defects in computer systems and networks √
2.4. Test systems and networks √
3. Configure computer systems and networks
3.1. Plan and prepare for configuration √
3.2. Configure computer systems and networks √
3.3. Inspect and test configured computer systems
and networks
√
4. Maintain computer systems and networks
4.1. Plan and prepare for the maintenance of computer systems and networks
√
4.2. Maintain computer systems √
4.3. Maintain network systems √
4.4. Inspect and test configured/repaired computer system and networks
√
Trainee’s Signature:_____________________ Date: ______________
Facilitator’s Signature: ___________________ Date: ______________
Note: In making the Self-Check for your Qualification, all required competencies should be specified. It is therefore required of a Trainer to be well- versed of the CBC or TR of the program qualification he is teaching.
Computer
Hardware
Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
Page
7 of 14
Developed by: Julius B. Baldelovar
Revision # 0
Evidences/Proof of Current Competencies (Sample)
Form 1.2: Evidence of Current Competencies acquired related to Job/Occupation
Evidences/Proof of Current Competencies
Current competencies Proof/Evidence Means of validating
1. Computer Assembly, Disassembly, and Software Installation (OS and
Application Programs)
Certificate of Training
Submitted an authenticated copy of Certificate of Training
2. Computer Troubleshooting
and Repair
Certificate of
Training
Submitted an
authenticated copy of Certificate of Training
3. PC Operations and Software Installation
Certificate of Training
Submitted an authenticated copy of Certificate of Training
4. Network Configurations and Troubleshooting
Certificate of Training
Submitted an authenticated copy of
Certificate of Training
5. Network Repair and
Maintenance
Certificate of
Training
Submitted an
authenticated copy of Certificate of Training
6. Network Installation and Configurations
Certificate of Training
Submitted an authenticated copy of Certificate of Training
7. Computer Repair and Maintenance
Certificate of Training
Submitted an authenticated copy of
Certificate of Training
Computer
Hardware
Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
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8 of 14
Developed by: Julius B. Baldelovar
Revision # 0
Identifying Training Gaps
From the accomplished Self-Assessment Check (Form 1.1) and the evidences of current competencies (Form 1.2), the Trainer will be able to
identify what the training needs of the prospective trainee are.
Form 1.3 Summary of Current Competencies Versus Required
Competencies
Required Units of Competency/Learning
Outcomes based on CBC
Current Competencies
Training Gaps/Requirements
1. Install computer systems and networks
1.1. Plan and prepare for installation
Plan and prepare for installation
1.2. Install equipment/device
system
Install equipment/device
system
1.3. Conduct test Conduct test
2. Diagnose and troubleshoot computer systems
2.1. Plan and prepare for diagnosis of faults of computer systems
Plan and prepare for diagnosis of faults of computer
systems
2.2. Diagnose faults of computer systems
Diagnose faults of computer systems
2.3. Repair defects in computer systems
and networks
Repair defects in computer systems
and networks
2.4. Test systems and networks
Test systems and networks
Computer
Hardware
Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
Page
9 of 14
Developed by: Julius B. Baldelovar
Revision # 0
3. Configure computer systems and networks
3.1. Plan and prepare for configuration
Plan and prepare for configuration
3.2. Configure computer systems and
networks
Configure computer systems and
networks
3.3. Inspect and test
configured computer systems and networks
Inspect and test
configured computer systems and networks
4. Maintain computer systems and networks
4.1. Plan and prepare for the maintenance of
computer systems and networks
Plan and prepare for the
maintenance of computer systems
and networks
4.2. Maintain computer systems
Maintain computer systems
4.3. Maintain network systems
Maintain network systems
4.4. Inspect and test configured/repaired
computer system and networks
Inspect and test configured/repaired
computer system and networks
Computer
Hardware
Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
Page
10 of 14
Developed by: Julius B. Baldelovar
Revision # 0
Form No. 1.4: Training Needs
Training Needs
(Learning Outcomes)
Module Title/Module of
Instruction
Plan and prepare for installation 1. Install computer
systems and networks Install equipment/device system
Conduct test
Plan and prepare for diagnosis of faults of computer systems
2. Diagnose and troubleshoot computer systems Diagnose faults of computer systems
Repair defects in computer systems
and networks
Test systems and networks
Plan and prepare for configuration 3. Configure computer systems and networks Configure computer systems and
networks
Inspect and test configured computer systems and networks
Plan and prepare for the maintenance of computer systems and networks
4. Maintain computer systems and networks
Maintain computer systems
Maintain network systems
Inspect and test configured/repaired computer system and networks
Computer
Hardware
Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
Page
11 of 14
Developed by: Julius B. Baldelovar
Revision # 0
Inventory of Training Resources
Qualification: COMPUTER HARDWARE SERVICING (CHS) NCII
Unit of Competency: INSTALL COMPUTER SYSTEMS AND NETWORKS
Resources for presenting instruction
Print Resources As per TR As per
Inventory
Remarks
Module 1:Install Computer
Systems and Networks
10 pieces 10 pieces For
Reproduction
Motherboard’s manual and installer
10 pieces 10 pieces For Reproduction
Video device driver installer 10 pieces 10 pieces For Reproduction
Sound device driver installer 10 pieces 10 pieces For Reproduction
Computer book, PC Magazines and journals
For Reproduction
Non Print Resources As per TR As per Inventory
Remarks
Digital Video Discs For Development
Computer
Hardware
Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
Page
12 of 14
Developed by: Julius B. Baldelovar
Revision # 0
Resources for Skills practice of Competency #1 ______________________________
Supplies and
Materials
As per TR As per
Inventory
Remarks
Software applications 10 sets 10 sets For Subscription
Network OS software 2 sets 2 sets For Subscription
RJ 45 50 pieces 50 pieces For Replenish
UTP cable 1 box 1 box For Replenish
Contact cleaner 1 can 1 can For Replenish
Whiteboard 1 piece 1 piece In Good working
condition
Tools As per TR As per
Inventory
Remarks
Screwdriver (standard)
10 pieces 10 pieces In Good working
condition
Screwdriver (Philips) 10 pieces 10 pieces In Good working
condition
Long nose pliers 10 pieces 10 pieces In Good working
condition
Mechanical pliers 10 pieces 10 pieces In Good working condition
Allen wrench 10 sets 10 sets In Good working condition
Electronic tester 10 units 10 units In Good working condition
Crimping tools 5 pieces 5 pieces In Good working condition
Soldering gun 10 pieces 10 pieces In Good working condition
Solder sucker 10 pieces 10 pieces In Good working condition
Lead 1 spool 1 spool For Replenish
Wire stripper 5 pieces 5 pieces In Good working
condition
Equipment As per TR As per
Inventory
Remarks
Computer
Hardware
Servicing NC II
Date Developed: April 1, 2013
Document No.
Issued by:
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13 of 14
Developed by: Julius B. Baldelovar
Revision # 0
Computer with
peripherals
10 sets 10 sets In Good working
condition
Computer tables and chair (ergonomic)
10 sets 10 sets
Internet subscription 1 unit 1 unit In Good working condition
Uninterruptible Power Supply (UPS)
10 units 10 units In Good working condition
Server 1 unit 1 unit For Purchase
Hub / Switch 1 unit 1 unit In Good working
condition
Modem 1 unit 1 unit In Good working
condition
Fax machine 1 unit 1 unit N/A
PC Video camera 1 unit 1 unit In Good working condition
External CD writer 2 units 2 units For maintenance
External zip drive 2 units 2 units N/A
scanner 2 units 2 units For maintenance
printers 2 units 2 units In Good working
condition
Flash disk / Memory
stick
2 pieces 2 pieces In Good working
condition
Note: In the remarks section, remarks may include for repair, for replenishment, for reproduction, for maintenance etc.