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Phone: +65 91085694 Email ID: [email protected]
Jayan Pallath VijayanExperience Summary
Having more than 1.2 years of experience in Information Technology. As part of my assignments, I have been in Application Support Analyst. Highly accomplished Expertise in Customizations in Oracle sql, Sybase, PL/SQL, Perl
script and UNIX. Solid technical skills, demonstrated proficiency in team to maximize the levels of
productivity, while forming cohesive team environments.
Education and Certifications
Title of the Degree with Branch
College/University Year of Passing
Diploma in Automation and Communication Electronics
Republic Polytechnic 2008
Technical Skills
Hardware / Platforms
Windows 7/XP, Unix.
Programming Languages
Unix
Databases Oracle, Sybase
Scripting Languages Shell ScriptTool Toad, SQLAdvantage, WRQ reflection
Visa Details
Singapore Permanent Resident
Contact Details
Emial id: [email protected] No. +65 91085694
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Phone: +65 91085694 Email ID: [email protected]
Project Experience
Organization: Cognizant Technology Solutions, Singapore
Title Senior System AnalystClient UBSOperating System Windows 7/XP, Linux/UnixTools WRQ reflection, Toad, SQlAdvantage, PuttyTeam Size 12Period April 24, 2015 – Till date
Project ObjectiveProvide service delivery to Wealth Management users.
Project DescriptionWMRC: Wealth management APAC team mainly deals with the End to End Processing
and Reporting of daily transactions in WM APAC. We also support various TRADING/NON-TRADING applications which are critical for day to day operations for Market and non-Market users.
WEALTH MANAGEMENT APAC is classified into 5 major streams
Client Experience Order Processing Trade processing Data Warehousing Document Solutions
PCP: The Payments and Cross Products IT Services International department is responsible for the global development and on-going support of cash handling and external messaging architecture. Regional teams in Asia Pacific, US and London provide business analysis, development, and testing and project management services to support applications across Wholesale Cash & Financial Messaging, Payments & Treasury Services, Global Cash Management and Core Client Infrastructures Services departments.
Role and Responsibilities Fixing production issues encountered during the monitoring of health in settlements
and confirmations suite of applications. Global support to cash handling and external messaging architecture. Interacting with clients from various parts of world. Enhancement and Testing before implementation into Production. Interacting with end users to resolve the application issues through chat channel,
emails, phone and snow. Addressing the critical issues to next level and managing the incidents for all the
critical issues along by following the incident management process. Allocating the tickets to next level and development team depending on the issues
and resolving the tickets raised by users for day to day application issues Monitoring of overnight batches. Data Analysis for false alerts received.
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Phone: +65 91085694 Email ID: [email protected]
Monitoring all the production jobs running through Autosys and fixing the failure’s whenever necessary.
Monitoring generation and delivery of critical user report and fixing the issue whenever necessary on failure of deliveries.
Monitoring the chat channels and responding to user on IT and Business queries Assisting L2 while implementing major releases and migration tasks.
Organization: Seagate Technologies
Title Engineering SpecialistDepartment Sputter Maintenance Team Size 10Role Shift LeaderPeriod May 26, 2011 – March 31, 2012
Role and Responsibilities Handling Shift Preventive maintenance Improving productivity
Personal Detail
Date of Birth 2nd August 1986Marital Status SingleNationality IndianNRIC S8675149FHobbies Traveling, Cricket, Chess, Movies, MusicLanguages English, Hindi, Malayalam
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