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Jarrett Ho
Career ObjectiveI am seeking a position in marketing and communications that will benefit from my creativity, love of language, problem-solving and organisational skills, global mindset and cultural awareness. I want to enhance my knowledge and skill set in the digital field and find new ways to utilise technology and imaginative innovation to create powerful and persuasive messages and narratives.
Skills & Attributes ● Communicating ideas and messages through language and design with clarity and creativity. ● Technical proficiency in both PC and Mac operating systems, Microsoft Office, Adobe Photoshop, Adobe Illustrator
& Adobe InDesign, CRM software, multi-channel telephony management systems, content management systems & enterprise resource planning systems. I love learning something new every day.
● Demonstrated operational and organisational efficiency skills in both Australia and Hong Kong. ● Highly effective worker in small and large teams - locally and internationally - with the ability to set and achieve
work goals autonomously as well as supervising and encouraging the goals of others. ● Adaptable, flexible and culturally sensitive with years of experience working in diverse workplaces here and
overseas, and with colleagues and business partners from different cultural backgrounds, different languages and located in different countries, disciplines and timezones.
● I am a hardworking, self-motivating, highly professional problem-solver with a positive outlook with a reputation as someone who can be entrusted with sensitive, complex or confidential work.
Education & TrainingBachelor of Arts (Macquarie University, Australia) Majors: English, Linguistics & Media and Chinese. I also studied courses in Post-Colonial Literature, Chinese History, Classic German Cinema, 18th Century English Literature, American Literature, British History and East Asian History.
Work HistoryDayton Way Financial (Hong Kong) LtdOperations Manager, 2011 to 2014
Reporting to the CEO, I established procedures and operational infrastructure at the first international office of Dayton Way Financial (Hong Kong) Pty Ltd, a Sydney-headquartered boutique financial services company. My role encompassed corporate communications, internal communications, brand marketing, budget management as well as
Resume of Jarrett Ho | [email protected] | +61 2 405 346 126 | Page One
2 Lawn Avenue, Lane Cove West, 2066, New South Wales, Australia.+61 0405 346 [email protected]
■ Presenting for Success Program & The Confident Negotiator Program (Rogen) ■ Customer Needs Based Sales Training Course (SFC Consulting Services) ■ Full Client Course for the Enterprise Interaction Centre Course (CallTime Solutions)
Training Courses
general operational functions.
My duties included:
● Managing marketing communications with shareholders, stakeholders and business networks. ● Research and editorial of corporate communications and liaising with various groups such as the Australian Chamber
of Commerce. ● Creation of marketing, promotional and shareholder materials, both print and electronic. ● Managing support services, including IT sourcing. ● Budget management with the relevant documentation submitted to the company’s financial advisors monthly. ● Managed payroll and was responsible for the disbursement of company cheques to staff, service people and for
employee superannuation payments. ● Organising company participation in major industry conferences and events. ● Liaising with the company’s legal representatives regarding accreditation with statutory bodies and the regular
submitting of fiscal documentation to the company’s financial advisors. ● Regular internal and external event management for shareholders, investors and corporate partners ● International travel and accommodation logistics for the CEO, Directors, staff and stakeholders. ● Interviewing and assessing job candidates and training, mentoring and supervising new/junior staff ● Assisting the CEO and Executive Director in establishing their new residences and organising staff ● Organising Hong Kong and China visas, identity cards, insurance, education/training and health cover
Sony Music Entertainment AustraliaRetail Marketing & National Accounts Representative, 2006 to 2011
My ultimate position at Sony Music Australia was a wide-ranging role as the primary point of contact between the marketing and sales divisions, focusing on consumer marketing and merchandising. I also co-ordinated two major national retail accounts and co-managed the import department.
Retail Marketing & Marketing, Brand & Internal Communications duties
● Responsible for the planning, execution, creative, budget and post-campaign sales analysis for all Sony Music Australia retail initiatives.
● Editorial and design for all print advertising and managing relationships with print and digital media regarding advertising spends and logistics.
● Responsible for the distribution channels and supply chain management processes for all merchandising ● Designed and composed marketing copy for all posters, artist presenters, point sale material, competition material
and general merchandising and was responsible for the creative and design of logos for all sales campaigns, used for print, web and television.
● Managed the retail marketing calendar ad pre-emptively created seasonal logos, campaign themes, order forms, point of sales and merchandise.
● Managed the updating of the company intranet ensuring all marketing directives, brand plans and point of sale were available to the entire company.
● Responsible for all marketing documents as well as creating logos, copy and order forms for all campaigns. ● I was the primary liaison between the local and international marketing departments and the sales department,
responsible for communicating marketing strategies to the sales department and the wider company. ● I designed album cover artwork. ● I fostered collaborative relationships with all company divisions, locally and internationally. ● Created long-form presentations for major retailers and store buyers for branding and sales campaigns.
Resume of Jarrett Ho | [email protected] | +61 2 405 346 126 | Page Two
● Liaised with video, design and POP agencies and coordinated the supply to them of photos, video, logos and copy and was also responsible for the review and approval of their work.
● Trained and supervised all in-house and third party merchandisers nationally.
Key retail account co-ordinator & Import department duties
● Primary point of contact for two major national accounts ● Editorial for campaign directives and organised copy, artwork, video and release data for all sales initiatives. ● Co-ordinated regular live events at the Woolworths Ltd campus to benefit the Sydney Children’s Hospital. ● Managed the national distribution of all POS material. ● Designed, edited and composed copy for the monthly Sony Music Indent Newsletter. Duties include sourcing artwork
and composing copy for all releases and overseeing content management system updates.
Key professional achievements:
■ Established standards and operations for Dayton Way Financial Hong Kong in their first international office.
■ Developing marketing and communications expertise in a new business field and in a new region.
■ Developed my design skills to assume in-house control of all merchandising creative.
■ Devised and implemented an innovative retail display concept, creating a point of purchase system that could be regularly refreshed at minimal expense.
■ Introduced a nationwide, traceable central distribution system and database for all merchandising.
■ Was recognised for my design skills and became the informal in-house graphic designer for the company, designing corporate presentations, event merchandise, posters, signage, CD covers and press advertising.
■ Designed and implemented an innovative combined order form/CD sampler for retailers to introduce new artists
and campaigns and to encourage immediate sales and re-orders.
■ Created a database for Dayton Way’s CEO featuring thousands of contact details.
Previous positions at Sony Music Australia and before
Southern Region & National Sales Co-ordinator | National Customer Service Centre Co-ordinator |Retail Merchandising Co-ordinator | National Customer Service Centre Representative |Phone Sales Representative | Sales Representative at Northside Cellars (high school & university)
Resume of Jarrett Ho | [email protected] | +61 2 405 346 126 | Page Three
InterestsMusic, movies,walking through Hong Kong, reading, art and design, technology, social and traditional media, cooking, swimming.
LinksFacebook facebook.com/jarrett.ho Twitter twitter.com/JarrettHo Instagram instagram.com/jarrettho/ Portfolio http://goo.gl/QPeiI3 Blog jarrettmpho.wordpress.com/ Tumblr jarrettho.tumblr.com/ Pinterest pinterest.com/jarrettho LinkedIn au.linkedin.com/in/jarrettho
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