JAN10_SWEEP_MAG_F

JANUARY 10 SWEEPING 1

t

Sweeping The Journal of Chimney and Venting Technology (ISSN 1041-6692) is published 11 times annually by the National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

Annual dues to the National Chimney Sweep Guild are $459 for Voting Member Companies and $689 for Supplier Member Companies of which $80 goes toward a subscription to Sweeping The Journal of Chimney and Venting Technology Additional annual subscriptions are available for $80 by contacting the National Chimney Sweep Guild at the office of publication (NCSG 2155 Commercial Drive Plainfield IN 46168)

POSTMASTER Send address changes toSweeping The Journal of Chimney and Venting TechnologyNational Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

January 20010 Volume 34 1

Features

Table of Contents

Departments

3 Presidential Post

6 Editorrsquos Letter

8 Industry Watch

10 Technical QampA

12 Code Talk

14 Progressive Perks

27 Sweeps Advantage Coupon Program

28 New NCSG Members

30 Dates amp Events

37 Perspective

39 Darwin Awards

39 Ad Index

40 Classifieds

11 Marketing Wisdom from Ben Franklin

16 Fighting the Inner Lazy

18 NCSG Innovation 2010 Exhibitor Profiles

26 Roberts Rules of Entrepreneurship

32 NCSG Innovation 2010 Schedule and Highlights

P37

P33

P18

2 SWEEPING JANUARY 10

ResourcePageTECHNICAL ADVISORY COUNCIL

Interim TAC ChairRelining NFPA 211 Chimney Physics

Prefabricated FireplacesBob PriesingHavelock NC

(252) 447-3611chimneysweepembarqmailcom

Masonry construction and restorationPriorfire firebox

Chris Prior Middle Grove NY

(518) 882-6091chrispriorfirecom

Customer communicationsRandy Brooks

Ojai CA(805) 646-896

hearthhunteraolcom

Codes and standardsGas venting

NFPA 54James Brewer

Chesapeake VA(757) 523-2400

jbrewermagic-sweepcom

Troubleshooting and diagnosis of venting problems Masonry repair and restoration

Guild historianJack Pixley

Andover MN(763) 422-0481

jpixleyusfamilynet

Oil flue sizing Relining NFPA 31

John Pilger Smithtown NY (631) 236-7422

chimneymanaolcom

Stainless steel liningVideo scanning

Narrative report writingA Bart Ogden

Wichita KS(316) 265-9828

barthomesafekscom

Installation amp Venting of Gas AppliancesDennis DobbsFort Payne AL(256) 845-9814

ddobbsfireplaceservicecentercom

Installation amp Venting of Pellet StovesFred JoyHoyt KS

(785) 986-6432joyfredmlivecom

Dryer VentsJay Walker

Tallahassee FL(850) 528-1357

JRegion2aolcom

NFPA 211 ICCJohn LaBrosseHope Valley RI(401) 377-6009

jslabrolbcmnecoxmailcom

Sweeping ReliningRich Rua

Portsmouth RI(401) 255-0964

rich_atraditionalsweepyahoocom

Dryer Vents MasonryRich MartinezAlgonquin IL

(847) 658-7659LeonardandsonsSBCGlobalnet

ADVERTISING RATES for Sweeping The Journal of Chimney amp Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or SweepingAdsindyrrcom

Design by Laura Houser Design bull laurahousercom bull (317) 213-7497

President Region 8 Director Randy Brooks

(805) 646-8961 bull presidentncsgorg

Vice President At-Large Bob Priesing

(252) 447-3611 bull chimneysweepembarqmailcom

Treasurer Region 2 Director Jay Walker

(850) 562-4692 bull jregion2aolcom

Secretary Region 6 DirectorJeremy Biswell

(913) 236-7141 bull fluesbrothersyahoocom

Region 1 DirectorGeorge Stroup

(603) 823-7000 bull georgegs-sweepcom

Region 3 DirectorOpen Seat

FMI Contact Howard RowellNCSG Governance Committee Chair

(414) 771-2282 or royalchimneyservaolcom

Region 4 DirectorDennis Dobbs

(256) 845-9814 bull infofireplaceservicecentercom

Region 5 DirectorMark Maynard

(920) 830-1920 chimneyguynewrrcom


Supplier Representative

Russ Dimmitt (800) 819-7944 bull rdimmittcopperfieldcom

At-Large DirectorsStephen Kuber

(732) 684-1321 bull chimneysweepcomcastnet

Diane Pilger(631) 863-2460 bull chimneygalaolcom

Open SeatFMI Contact Howard Rowell

NCSG Governance Committee Chair(414) 771-2282 or royalchimneyservaolcom

NCSG BOARD OF DIRECTORS 2009-2010

Mark McSweeney CAE Executive Director

mmcsweeneyncsgorg

Melissa Heeke CAE Director of Communications amp

Marketing mheekencsgorg

Ashley Eldridge COI CPP Director of Education

ashleyncsgorg

Judy Thompson CPA Director of Finance

jthompsonncsgorg

Megan McMahon Office Manager mbealcsiaorg

Sara Sichting Certification Coordinator (CSIA)

ssichtingcsiaorg

Debbie Cornelius Membership Development

Coordinator dcorneliusncsgorg

Donna Lee Kasmer Program Coordinator dkasmerncsgorg

STAFF

2155 Commercial Drive Plainfield IN 46168

(317) 837-1500 Fax (317) 837-5365

NCSG encourages industry partners to submit press release and articles to Melissa Heeke Sweeping Editor at mheekencsgorg Submissions should contain items of interest or importance to the chimney and venting industry Submissions should not contain direct solicitations prices or a call to action on the part of our readers Submissions may contain images or artwork attached in a jpg format

In all cases NCSG reserves the right to edit submissions to fit space limitations keep the release and publish at a later date or refuse to publish the release for any reason Neither publishing nor refusing to publish the submission should be considered a statement of NCSGrsquos opinion regarding the release

NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publicationsrsquo standards Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised NCSG does not make any effort to review or substantiate claims made by advertisers

copy 2010 National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168 (317) 837-1500

NATIONAL CHIMNEY SWEEP GUILD

PRINTGREEN

Be advised that advice given by NCSGrsquos Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry However we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace andor chimney Additionally local laws and ordinances may govern andor supersede the information and any recommendations provided Final determinations are the responsibility of a local professional with first-hand knowledge of the situation and the local Authority Having Jurisdiction (AHJ) Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC By your use of this member benefit you acknowledge acceptance of these terms


BY RANDY BROOKSNCSG PRESIDENT

Presidential Post

ith the holidays behind us and convention just around the corner the staff and board of directors are busy planning and putting the final touches on what we believe to will be

a superior learning experience in Indianapolis this February

In recent weeks there has been more than one thread on the memberrsquos discussion list relevant to ethics and trademark violation issues This subject has always been near and dear to my heart as participation on the Ethics Committee was my very first form of service to the NCSG some fifteen years ago I had the honor and pleasure of serving as this committeersquos chair in 2005-2006 and as President have continued to keep myself updated with the current cases before the committee

It should be no surprise to all that in addition to being yoursquore NCSG President I likewise serve as the President of the Chimney Safety Institute of America (CSIA) That being said nearly every one of the marque cases that have resulted in legal action being pursued by either organization have been CSIA trademark violations I make it a point to contain my post here each month to the business of the National Chimney Sweep Guild (NCSG) or a technical topic of interest to all sweeps This month however I would like to expand my post to include the topic of the neverending pursuit of the unethical amongst us

CSIA has initiated and earned favorable judgments in seven federal lawsuits involving the CSIA Certified Chimney Sweepreg trademark since 2001 Each case has been a little different as have the judgments we have received (ranging from injunctions to courts costs to fines to bench warrants) In many cases these judgments have helped us strengthen cease and desist demands with other violators

When we (NCSG or CSIA) receive a verified report of a trademark violation the violators receive anywhere from one to two letters (depending on their response) and one to two follow up telephone calls when there is

no response to the letter as well as an email follow up to a telephone call andor voice message These procedures have been massaged over the years in attempts to improve response rates from violators and to ensure we have a solid track record of communication attempts before considering legal action

We currently have approximately 27 restricted sweeps andor sweep companies (meaning they are ineligible for certification andor membership) due to either trademark or ethics issues

Not including anything we have elevated to legal counsel over the past three years between the two organizations we have averaged approximately 115 trademark inquiries each year that have required staff research On average each year approximately forty of those have materialized into cases that we are able to take tangible action on via cease and desist notifications Keep

W


in mind that these are trademark cases only and do not include ethics cases (of which there have been nine so far this year not including three recent appeals) that are also managed by Debbie Cornelius at the office in Indy Unfortunately trademark and ethics issues are not her only responsibility In other words neither NCSG or CSIA have a full-time trademark and ethics person on staff It is also important to note that among the association industry the ethics and trademark enforcement policies of both organizations are not commonplace Mark McSweeney is frequently contacted by association peers asking for insight into enforcement as relatively few organizations have devoted staff and volunteer resources into this type of protection As members and Certified Chimney Sweeps we should be proud of the efforts our organizations continue to put forth on our behalf

I fully appreciate the frustration that some people feel when it comes to the requirements we have to do our due diligence and ensure that we have clear and undisputable documentation when it comes to these reported violations If we expect to succeed over time in our enforcement we do need to continue to gather documentation that we are confident could eventually stand up in court if needed Unfortunately all it would take is one false accusation to set us behind considerably

This is not to say that I donrsquot expect these policies to change over time as violators continue to amaze us all with the bold efforts to commit fraud on the general public Much like the codes we depend on every day for our professional work the ethics

policies are under review as well to keep the organizations and the members and customers both organizations serve in the best position to defeat the wrongdoers

I will continue to make ethics a top priority and will never rest in the pursuit of the evil empire of scammers and trademark violators that only act to diminish what so many of our founders have worked so hard to build over the last 30 plus years I hope my column this month has exposed some of the success we have had over the years uncovered the vast amount complaints the staff and committee handle on an annual basis and has shed light on the continuing path ahead as we work to neutralize the enemy and educate the public at the same time

I want close by thanking those of you who have advanced complaints to the office and in some cases collected evidence to help build your case Additionally I want to thank the Ethics Committee for your tireless commitment to doing the right thing The committee is made up of members that bring different skill sets and perspective to the review of many cases Disagreement is often the order of the day but this is by design Having committee members with opinions of their own is exactly what we want

I hope to see you all next month in Indy and I want to thank you all for your continued support of the NCSG and as always keeping the health well-being and success of every member in my thoughts and prayers

Randy Brooks

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Call for your free copyCall for your free copy1-888-SAND-HILL1-888-SAND-HILL

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We handle all of your combustor needs including interam gasketing and catalytic probe thermometers

2009-2010 Catalog2009-2010 CatalogVVisit us on the web isit us on the web

www wwwsandhillwholesalecomsandhillwholesalecom

Stop by and visit us in Booth 19-20 at NCSG INNOVATION 2010 Indianapolis Indiana February 25 - 26 2010

5 year limited warranty


BY MELISSA HEEKENCSG DIRECTOR OF COMMUNICATIONS

EditorrsquosLetter

irst and foremost Irsquod like to wish you a very happy New Year I wish you a year of positive change whether thatrsquos physical mental or financial Winterrsquos shortest days are behind us Moods will

soon begin to lift as the weather turns warmer and the roofs become drier You canrsquot leave it all to Mother Nature though Deciding now to make a positive change to your usual routine is the first step toward positive change itself

Knowing that the NCSG Innovation 2010 convention and tradeshow is right around the corner I encourage you to take a moment to review the schedule of events and make plan to join us in Indianapolis next month Whether the session

is business or technical there is loads of information packed into each one In most cases if yoursquore human you donrsquot know what you donrsquot know Being open to education and being able to learn from the experiences of your peers are key ingredients to a successful future Remember that you are the one in charge of creating positive change for yourself

Herersquos to a successful 2010

F

You are the choreographer director actor protagonist villain and audience of your story Change your story and you change your life

ndash Deepak Chopra

PO Box B Attleboro Falls MA 02763 (508) 695-7000 Fax (508) 695-4209

wwwchimneycapscom

Solutions for chimney problems

Insist on the best

CONSTRUCTION100 premium stainless steel Other materials available

DESIGNDesigned manufactured and wind tunnel tested by metallurgists and fluid mechanic specialists

TECH SUPPORT amp TRAININGAs industry leaders for over 30 years weve helped two generations of sweeps understand draft issues and how to solve draft problems

BUILT-IN SCREENRemovable and replaceable stainless steel spark arrester also keeps animals and debris out Spare screens available with 1 or 12 nominal openings

INSTALLATIONUnique spring fit feature facilitates installation and ensures tight gripEasy removal for fast chimney cleaning

REQUEST CATALOG OR VISIT ONLINETell us what you need We have 350 SKUs available for overnight shipment

WeatherShieldreg chimney caps maintain optimum chimney performance by keeping out rain snow squirrels birds leaves and other debris 100 stainless steel construction

assures long life and rust-free performance The convenient stainless steel screen can be easily removed for cleaning andor replacement To learn more about WeatherShieldreg

Vacu-Stackreg Canopy Capreg and all the other ICP products and services request a copy of our free catalog or visit wwwchimneycapscom

Check applicable state codes regarding spark arrester sizes

SIZES3 to 24standard diametercustom sizes available

copy 2009 Improved Consumer Products Inc

110 115 120 125 130 135 140 145 150 155 160 165 170 175 180 185 190 195 200 205 210 215

95 100 105 170 240 235 230 225 220

90

85

8

0

75

7

0

6

5

60

55

50

4

5

40

3

5

3

0

MODEL WSA-TDW FOR AIR COOLED

CHIMNEYS

MODEL WSAFOR SOLID

PACK CHIMNEYS

The one and onlyAccept nothing less than the Original

Insist on the original WeatherShieldOthers may look like it but they dont perform like it

Theres a reason why some competitors made blatant copies of ICPs proprietary reg WeatherShield its the best looking best made best performing most

effective and most affordable cap in the industry Tens of 1000s have been sold since 1982 Insist on nothing less Always specify

Others may look like it but dont perform like it

regWeatherShield

Patent Pending

Patent Pending

See us a

t Booth 5

9


IndustryWatch

EXHAUSTO releases the new ADC 100 Fan ControlEXHAUSTO has announced the release of the ADC100 Fan Control which replaces the EBC10 control The new Appliance Draft Control (ADC) 100 is compatible with EXHAUSTOrsquos existing line of gas-fired chimney and oven fans including the RS RSV GSV and RSIFldquoWersquore excited about the launch of this new productrdquo said Gitte Hagensen EXHAUSTOrsquos Executive Vice President ldquoWe designed it with input from our existing clients who work with our systems on a regular basisrdquoThe EXHAUSTO ADC 100 is used to control draft in systems where modulation is not required It operates a chimney fan or draft inducer at a set speed to create and maintain proper mechanical draft at the outlet of up to two heating appliances The control provides a signal to single phase fans or to a Variable Frequency Drive (VFD) for systems requiring a 3-phase fan An integrated damper relay allows a damper to be connected directly to the ADC 100The ADC100 is a critical component for creating the perfect draft in a fireplace or oven With gas-fired appliances this is especially important as they can release dangerous gasses if there isnrsquot enough draft in the flue In that situation the ADC100 safety feature shuts the appliance off eliminating the risk to families homes and businesses The ADC100 is also interlocked with the appliance so it pre-purges the chimney prior to starting the appliance and post-purges after it is shut offThe ADC100 is now available through approved EXHAUSTO dealers

Rutland Announces New Innovative Connector System Rutland is pleased to announce the introduction of Torque Lock Connectors which they call ldquoTLC for Chimney Sweepsrdquo These easy to use connectors will save time for busy sweepsThe system enables all professional brushes rods and tools to be interconnected Just push the ends together and they snap into place no need to depress the push button to make a connection The recessed push button prevents unwanted disconnects An easy squeeze and they unlock even with gloves on The tongue and groove keyway feature reduces torque on the push button making it perfect for spinning tools with a drill which is perfect for removing tile and tough creosote with Rutlandrsquos tile breakers and patented rotary WizardRutland has had the benefit of direct input from chimney sweeps in designing the new TLC system According to Amy Bruso President and COO ldquoWe have done our homework We have listened to the end users and the new design meets their needs for ease and reliabilityrdquo

Rutland Products is known for offering quality stove and fireplace maintenance products for do-it-yourselfers and professional chimney sweeps They are recognized as having the widest assortment of maintenance products for fireplace chimney and hearth

Industry Watch Policy

NCSG encourages industry partners to submit press releases to Melissa Heeke Sweeping The Journal of Chimney amp Venting Technology editor via email at mheekencsgorg

Submissions should contain items of interest or importance to the chimney and venting industry Submissions should not contain direct solicitations prices or a call to action on the

part of our readers Submissions may contain images or artwork attached in a jpg format In all cases NCSG reserves the right to edit submissions to fit space limitations keep the

release and publish at a later date or refuse to publish the release for any reason Neither publishing nor refusing to publish the submission should be considered a statement of

NCSGrsquos opinion regarding the release

PROVEN TRACK RECORDSPROVEN TRACK RECORDS ~ ~ Solid profits Solid profits ~ ~ Engineered distinction Engineered distinction Exceptional technical support amp serviceExceptional technical support amp service

To order call 800To order call 800--545545--66076607

infofiresafeinccom infofiresafeinccom wwwfiresafeinccomwwwfiresafeinccom

The most advanced chimney liner in the world

reg

Smoke Chamber RestorationSmoke Chamber RestorationSmoke Chamber Restoration

CrownGuard ~ CrownGuard ~ Severe weather crown repair amp protectionSevere weather crown repair amp protection

FireGuard Patented

The most effective system designed to correct open mortar joints and misaligned flue liners

ldquoBest alternative to relining wersquove ever used The system installs easily and is our most profitable service We like the joint penetration the vibrator causes and the great track record and technical supportrdquo - Steve Kuber NJ

FireGuard exceeds all IRC 2006 and NFPA 211 requirements

CIS CIS CIS ~ Centering amp Insulation System For Metal Chimney Liners Patent Pending

Now you can simply and inexpensively install metal liners to be in Full compliance with manufacturerrsquos specifications Full compliance with International Residential Code 2006 amp Full compliance with Underwriterrsquos Laboratory UL 1777 Standard For Chimney Liners

ldquoYear after year the crowns wersquove treated with CrownGuard look brand new Wersquove never seen the membrane lift or separate - ever And whatrsquos really convenient is that we donrsquot worry about the ma-terial freezing when itrsquos left in our vehicles in the winter Itrsquos also nice repairing and protected crowns when temperatures are below freezing With CrownGuard we never worry Keep up the good workrdquo - Bob Davis NC

ldquoWhen our clients demand the very best we only recommend Guardian Whether itrsquos an average size home elaborate mansion or historic home this liner provides the best protection for our clientrsquos chimney family and ultimately usrdquo - Masonrsquos Chimney Service Mickleton NJ

GUARDIAN GUARDIAN GUARDIAN SCRSCRSCR provides the smoothest transition from the smoke chamber into the flue ~ Dramatically in-creases structural integrity ~ UL listed 1rdquo thickness for zero clearance ~ Highest insulating values tested


The 8rdquo liner is acceptable under NFPA standards It is less than two times the size of the outlet of the new stove so by NFPA standards it can be used whether the chimney is exterior or interior

Your first step should be to verify that an 8rdquo liner is acceptable to the stove manufacturer Remember the

TechnicalQampA BY BOB PRIESING OF

HAVELOCKrsquoS CHIMNEY amp VENTING INC IN HAVELOCK NC

A

QMy customer has a problem that can be fixed two ways They would like me to install a new insert and connect it to an existing 8rdquo liner that was installed in the chimney for an old insert While the old insert had an 8rdquo outlet the new one has a 6rdquo outlet Using the 8rdquo liner is acceptable based on size but Irsquom concerned it will not perform as well as a new 6rdquo liner I canrsquot decide which option to offer Do you have any suggestions installation instructions of a UL-listed product will take

precedence over general codes and standards This should be a simple task most stove manufacturers post specification sheets or complete ownerrsquos manuals for new stoves on their websites

At that point you should consider video scanning the existing liner You want to be as sure as possible about itrsquos serviceability before connecting a new appliance to it You might also want to pull the top plate to see what if any insulation is there

If in fact the 8rdquo liner is acceptable I feel you should present both options to the customer and do so in writing Itrsquos not our place to make decisions like this about someone elsersquos home Our place is to educate them about their options and help them make an informed decision

I would also include language about the option not chosen in your final contract For instance if the customer decides to go with the 8rdquo liner your contract should include language to the affect of ldquothe customer understands that a 6rdquo liner is available for installation and that a 6rdquo liner may offer better performance and efficiency of the appliancerdquo

Your contract should also disclaim any component or part you are not sure of Using insulation as an example your contract should include that you saw (or did not see) insulation on the liner when looking at it from below and you saw (or did not see) insulation on the liner if the top plate was removed for inspection I would go so far as to include a disclaimer for the extent and condition of the insulation unless you actually pull the liner for inspection


BY RIEVA LESONSKY CEO GROWBIZ MEDIA

Winner of the 2007 Inventice Award

Dynacotereg Thermal Protective Coatings with Emmishieldtrade can increase heating efficiency up to

thirty percent instantlyPut this technology to work and

help your customers save fuel and money this winter

Available in black or gray

wwwdynacotecom toll free (866)439-6226 phone (207)439-0311

and free shippingFor a limited time only enjoy free

shipping on all Dynacotereg orders Offer ends February 28th

Marketing is the ldquovoicerdquo that drives business success Without marketing many of the best products and top services would go unheralded and perhaps even undiscovered

So how do you attract customers While there are literally thousands of places you can turn to for marketing advice from books to experts to Web sites therersquos one source that is all too often overlookedmdashBenjamin Franklin Yes that Ben Franklin The one who said ldquoTime is moneyrdquo So the next time yoursquore looking for some marketing advice before you waste your time (and money) listen to the wisdom of one of Americarsquos firstmdashand most celebrated--entrepreneurs

The point of marketing is to draw attention to your company Franklin believed you could do that in two waysmdashldquoEither write something worth reading or do something worth writingrdquo In either case itrsquos all about delivering value and telling people about it

For some of you customer involvement is crucial to your success Bring customers into your shops and restaurants by staging events like fashion shows wine or beer tastings and fund-raising promotions Retail and service entrepreneurs can host seminars lectures and workshops As Franklin said ldquoTell me and I forget Teach me and I remember Involve me and I learnrdquo

The best marketing campaigns will not make up for shoddy products or bad service Reputation was essential to Franklin ldquoGlass china and reputation are easily cracked and never well mendedrdquo And ldquoIt takes many good deeds to build a good reputation and only one bad one to lose itrdquo

Itrsquos your business Sure you can hire out or delegate some tasks But at the end of the day yoursquore in the driverrsquos seat Franklinrsquos advice ldquoDrive thy business or it will drive theerdquo is something business owners need to remember every day

One of the most important rules of marketing is that it must ring true As Ben reminded us ldquoWhat you seem to be be reallyrdquoYour business is in a constant state of evolution--and your marketing plans

must evolve with it So be open to change As Franklin said ldquoWhen yoursquore finished changing yoursquore finishedrdquo BizSuccessTips Editor Rieva Lesonsky is CEO of GrowBiz Media a content and consulting company that provides information products and services to help marketers connect with small businesses and to help small-business owners start and grow their companies Prior to co-founding GrowBiz Media Lesonsky was SVPEditorial Director of Entrepreneur Magazine A nationally recognized speaker who regularly addresses audiences across the country Lesonsky has appeared on hundreds of radio shows and numerous local and national television programs including CNN Good Morning America the Today Show Fox Business News The Martha Stewart show and Oprah and can regularly be seen on MSNBCrsquos Your Business To find out more about GrowBiz Media or contact Rieva visit wwwgrowbizmediacom

Marketing Wisdom from Ben Franklin


BY BOB PRIESING OF HAVELOCK CHIMNEY amp VENTING

IN HAVELOCK NC

Code Talk

Code Commentaries

Building codes can be intimidating to work with at times The government or code language can be confusing and difficult to read or comprehend We may often wish there was a simple translation available

Well herersquos some good news Translations are available Most if not all major model codes have a code commentary offered Like appendixes in NFPA standards code commentaries contain clarifying information in ldquonon-coderdquo language and are intended to help the reader better understand the reference They are informative in nature and not a formal part of the standard

I have two code commentaries in my library When I need clarification of a point in the code I refer to both Since they

are written by two different authors I get the benefit of two different perspectives on my question

The first book is ldquoEverybodyrsquos Building Coderdquo by Bruce A Barker Bruce is a building inspector consultant and contractor in Phoenix AZ He has over 20 years of experience in residential both as a contractor and as a building inspector This experience on ldquoboth sides of the fencerdquo gives him a unique perspective on the code Mr Barker published this book as an individual project and I had the privilege of being an unpaid consultant on this particular publication

The other book is ldquoBuilding Code Basics Residentialrdquo by Stephen A VanNote He is a member of the senior technical

staff of the International Code Council This particular commentary is published by the ICC which gives it great credibility with local building inspectors Itrsquos well written easy to follow and contains great color illustrations

Both of these publications are available at Amazoncom Either or both would be great additions to your professional library

Quality Products Since 1883

Push together and they snap into place A simple squeeze and they unlockmdasheven with gloves on The tongue and groove keyway reduces torque on the push button Perfect for spinning

Call 800-544-1307 or e-mail salesrutlandcomVisit wwwrutlandcom to see our complete line

CHIMNEY SWEEPS DESERVE SOME TLCNew (TLC) are effortless to use

TLC hits the market in January Contact your

distributor and get some TLC from RutlandAugust West

TLC IS FOR THE PROS

TORQUE LOCK CONNECTORS

Proven Reliabilityhellip The EXHAUSTO Chimney FanProven Reliabilityhellip The EXHAUSTO Chimney Fan

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The nationrsquos best dealers have been recommending and installing the EXHAUSTO Chimney Fan for more than 20 years And herersquos why

bull Only Chimney Fan listed to UL378 Standard for Draft Equipment bull Only Chimney Fan with a 6-month unconditional money back guarantee bull Only Chimney Fan with 10 year corrosion perforation warranty bull Only Chimney Fan with a 2 year factory warranty bull Made of heavy duty cast aluminum

EXHAUSTO Chimney FanshellipSimply the best Chimney Fan on the market ndash with 50+ years of success stories to prove it why settle for less

BBQ Hoods Stoves Gas Fireplaces Wood Fireplaces Woodburning Stoves


ProgressivePerks

BY DEBBIE CORNELIUSOUTREACH COORDINATOR

Welcome In 2010 With Another New BenefitThe NCSG is proud to announce that Illinois Mutual Life Insurance Company has been selected as the disability insurance carrier to offer disability income protection to members of the Guild Illinois Mutual has been providing quality insurance products to hard-working Americans since 1910

Whatrsquos this mean to you You may now buy quality comprehensive income protection at a 5 percent discount in the event you are sick or hurt and unable to work Plus in addition to individual disability income coverage Illinois Mutual also offers a business expense policy for the business owner And these disability income contracts are guaranteed renewable

There are a number of optional features you may add to your policy such as a Surrender Value Rider (money-back option) which provides a guaranteed return of 100 percent of your premiums paid at age 65 less benefits paid to you Thatrsquos protection if you need it cash back if you donrsquot

To find out more about this offer please contact William Kohler at (804)272-2740 ext 115 or billkoehlersecuritygroupintlcom Remember to qualify for the 5 percent discount you must be a member of the National Chimney Sweep Guild

1 Protect life health and property

2 ldquoKey man insurancerdquo Protect your business if you lose a partner or key employee Also insure yourself to safeguard your spouse and family

3 Life insurance for employees Consider offering a term policy This is a benefit you can offer and even underwrite as an added value

4 Health insurance A comprehensive health insurance policy will help you recruit and retain good employees It will also help employees stay healthy and productive

5 Property insurance Obtain broad property coverage to protect you from a variety of losses in case of theft or disaster

5 Tips on Insurance for Small Business

Brought to you by SCORE ldquoCounselors to Americarsquos Small Businessrdquo

CSIA

Update


Total Visit Year to Date(as of 113009) 520198

Total visits in November 2009 72844Total visits in November 2008 62435

November 2008November 2009 +1667

CSIAorg Statistics At-A-Glance

Even More CEU History Now In the For Certs Only Area

With few exceptions all industry seminars and conventions having been awarded Continuing Education Units (CEUs) in 2006 2007 2008 and the first nine months of 2009 are now available to you online in the For Certs Only area at wwwCSIAorg Individual CEU records may be accessed by logging in to the For Certs Only sections at wwwCSIAorg (Your login information is the same as for NCSGorg and CSIAorg)While records of CEUs earned at events sponsored by organizations other than NCSG and CSIA are now available However please remember that CEUs earned within the past 30 days may not be reflected in the online report For more information about your individual records please email certificationcsiaorg Need a usernamepassword reminder Please call the CSIA office at (317) 837-5262

CSIAorg Referral Reports Now Available

In an effort to help quantify referrals sent to you from wwwCSIAorg the CSIA Certified Chimney Sweep Marketing Taskforce has implemented a multi-layered online referral tracking system In addition to receiving emails from the system as homeowners reveal your contact information at wwwCSIAorg this referral reporting information is also now available to you online Individual reports are now available online in the For Certs Only area The referral reports note the number of homeowner requests for the month the quarter and the year Check your listing Does it include phone email address and web address If not please email updated info to officecsiaorg

SHARE YOUR IDEAS Win a CCS Logo Hat Look Smart

How do you market your credential Send your tips to mheekecsiaorg If we use your ideas in an upcoming issue of CSIA Quarterly wersquoll send you a CCS baseball cap ldquoWhen we mail customers a bid we send along color brochures stamped with our logo everywhere Branding branding branding Customers like info even if they donrsquot read it Donrsquot be afraid to put an extra 17 cent stamp on your mailing Put an extra card in the bid package Cards are cheap in the big picture If yoursquore not looking at the big picture then maybe try to start ldquo - Hank Taylor of SootSlayer Chimney SweepsDivision of Pennwood Hearth and Home in Pleasant Gap PA

ARKANSASJohn Smith middot Arkansas Fireplaces and Grills middot Hiwasse

CALIFORNIARyan Kay middot A to Z Chimney Sweep middot LincolnJason Maghsadi middot Sweeps Luck Chimney and Dryer Vent Service middot Lake Arrowhead

ILLINOIS John Kowalski middot Chimney Department Ltd middot Saint CharlesDerrek Hedge middot Superior Chimney Services Corp middot Lombard

LOUISIANATimothy J Anderson middot C amp Arsquos Chimney Sweep middot Baton Rouge

MASSACHUSSETTSIan Andrews middot Beantown Chimney Sweep middot Canton

MINNESOTAMichael Trumble middot Air Pro Incorporated middot Apple Valley

NEW HAMPSHIREKris Kessler middot Saf Fire lsquoNrsquo Stone middot Gilford

NEW YORKMarlon Theodore Acker middot Ashleighrsquos Hearth and Home Inc middot Poughkeepsie

RHODE ISLANDAnthony J Lombari middot Greenway Incorporated middot N Providence

VERMONTLacy A Bailey middot Black Magic Chimney Sweeps of Southern Vermont LLC middot Manchester Center

VIRGINIAMike Iverson middot Top Hat Chimney Sweeps Inc middot Springfield

Please visit wwwcsiaorg to verify that your contact information is correct

Congratulations to Our New CSIA Certified Chimney Sweeps


ldquoOh thatrsquos gonna be easy you donrsquot need a line for thatrdquo I hear this every time I prepare to get onto a manufactured home My ldquoinner lazyrdquo voice tempting me to forgo setting up my safety line sparing me 15 minutes of runaround and setup But I am constantly reminding my ldquoinner lazyrdquo that I can setup a safety line faster than I can heal

As an industry professional I have been on and off roofs so many times that I have developed a comfort level that is often mistaken as courage Courage is the ldquomental strength to venture persevere and withstand danger difficulty or fearrdquo I will agree that it takes a level of comfort to work at height in less than ideal conditions with any number of variables each leading to potential disaster but how many of us have truly considered the risks we expose ourselves to

Risk = (probability of an accident) x (losses per accident)

I havenrsquot spent any time literally calculating the risks but I do know that all it takes is one accident to significantly change your life A life-ending incident is not as big an issue since it only affects the people that we leave behind where a life-changing event is something that can impact the rest of your life Preventing a life-changing incident can be as simple as taking the time to setup a safety line Not all risks can be mitigated but not taking the time to prevent the obvious risks is the fuzzy line between courage and stupidity We have socially-established rules and guidelines with financial consequences for noncompliance As inconvenient as a fine might seem they are minor when compared to the swift and universal enforcement of Newtonrsquos lLaw of Gravity

The most difficult aspect of setting up a safety line is confronting the ldquoinner lazyrdquo voice with its endless list of excuses Imagination and diligence are all it takes to reduce the exposure to risk and ensure that the job at hand is completed in professional manner Donrsquot listen to your Inner Lazy

About the Author Toby Brown is the owner and operator of Smoke Stack Services located in the beautiful San Juan islands of the Pacific Northwest SSS was formed after Toby attended the CSIArsquos National Chimney Sweep Training School in 2003 shortly after noticing a trend of chimney fires in his community Toby has started several careers including video production commercial diving historic restoration concert rigging fire fighting commercial fishing environmental education kayak touring and most recently chimney sweeping Toby will present a session on Simple Roof Safety at the NCSG Innovation 2010 convention in Indianapolis next month

Fighting the Inner Lazy

BY TOBY BROWN OF SMOKE STACK SERVICES IN OLGA WA

Canrsquot find itFACTORY PARTS FOR

bull Factory Refractory bull Flue Pipe bull Doors bull Screens

bull Grates amp Miscellaneous PartsMarco refractory walls and parts are available

Letrsquos Grow Our Business TogetherJoin Our Customer Referral Program

Just email us your name address telephone and the zip codes you wish to cover and wersquoll do the rest

wwwspecialtysupplycocom E-mail refractoryspecialtysupplycocom

bullMARCO bull SUPERIOR amp LENNOX


132 Dupont Street Plainview NY 11803-1603877234PIPE bull 5165768144wwwLifetimeChimneySupplycom

LIFETIMECHIMNEY SUPPLY

WANTS YOUR BUSINESS

Herersquos Two Ways We Will Prove It

TAKE 50 off Your First Order(new customers only)

ORWe will send you a free

LIFETIME Liner KitCall for details

Come see why we have some of theMOST COMPETITIVE PRICES in the industry with

ABSOLUTE BEST AWARD WINNING CUSTOMER SERVICE

We are the ldquoNEW STANDARDrdquo in Chimney SuppliesLET US SHOW YOU WHY

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AHRENS CHIMNEY TECHNIQUE INC 2000 Industrial AvenueSioux Falls SD 57104(800) 843-4417Fax (605)335-1525wwwahrenschimneycomahrenschimneyqwestofficenetA successful chimney professional needs products and knowledge to solve customer problems at a profit Internationally respected for the Ahrens poured-in-place chimney lining system Ahrens offers the products and tools to boost your bottom line Chamber-Tech 2000 an amazing high temperature insulating mortar for smoke chamber restoration along with our newly developed Ahren-Fire fireplace restoration system are just a couple of specialty products available as profit potential to you Call and receive our Chim-Pro Chimney amp Fireplace Restoration catalog and handbook It contains all the tools products and knowledge to get the job done right

A W PERKINS36 Curtis AvenueRutland VT 05701(800) 698-7412Fax (802) 773-6555wwwawperkinscomsalesawperkinscomAW Perkins Company is the industryrsquos leading supplier of Professional Rotary Chimney Cleaning Equipment and Rotary Dryer Vent Cleaning Equipment Our Rutland Vermont manufacturing facility builds the unsurpassed RoVac Chimney and Dryer Vent Cleaning Vacuum which both collects dust during sweeping and picks up sweeping debris Our RoVac Cleaning Systems pairs our RoVac Vacuums with ButtonFlex and ButtonLok Chimney Rods Enforcer ButtonLok Steel Rods and Tools and ButtonLok Chimney Brushes and Stinger whips and creosote removing chains Our spring mounted brushes for dryer vent cleaning have become industry standard and these now come in versions for pellet stoves and air ducts We make

the RoVac Chimney and Dryer Video Inspection System We also make a line of high-temperature cements and mortars high temperature silicone sealants Hearthglass Cleaner and Break-N-Burn fire starters Contact us today for a catalog and look for us at industry trade shows

CeCure CHIMNEY SYSTEMS LLC800 South 7th StreetRichmond IN 47374(800) 860-6327Fax (765) 935-4999wwwcecurechimneycomwwwheatshieldprocomDeveloped in Europe over 20 years ago HeatShieldrsquosreg Cerfractoryreg technology is a hybrid (ceramicrefractory) coating that has been proven to withstand moisture corrosive flue gases and temperatures in excess of 2900degF HeatShieldreg has been independently tested and exceeds all ASTM (American Society for Testing and Materials) and is listed to UL Subject 2425 as an approved ldquoall fuelrdquo chimney repair and resurfacing system by Intertekrsquos Warnock Hersey Test LabHeatShieldreg can be used to surgically repair missing or cracked mortar joints or to resurface the entire flue restoring its original ability to vent the products of combustion to the outside of the homeSaverSystems is the exclusive distributor for HeatShieldreg in North America Inquiries to become a certified installer should be directed to SaverSystems at 800-860-6327

CHIMNEY SWEEP NEWS THE (SNEWS) 12119 Lupine LnKlamath Falls OR 97603(800) 474-5196Fax (541) 884-8216wwwChimneySweepNewscomChimneySweepNewsaolcomThe Chimney Sweep News (SNEWS) is the magazine for todayrsquos chimney professional - educational informative and

NCSG Innovation 2010 Exhibitor ProfilesMeet these vendors and many more at NCSG Innovation 2010 in Indianapolis

Thanks to these NCSG Innovation 2010 Sponsors

Greater Hartford CVB Regional Chimney Supply


entertaining The Chimney Sweep News covers all aspects of the chimney maintenance and hearth installation industry Ten issues each year feature up-to-date information on products business building skills and technique The Chimney Sweep News travels the country to gather information from fellow chimney professionals and suppliers We regularly attend national and regional educational events and summarize important presentations Our field staff of sweeps everywhere send reports about chimney sweeps from around the globe There is no other publication in the world like The Chimney Sweep News dedicated to the North American chimney professional Please subscribe today - call us at 800-474-5196

COPPERFIELD CHIMNEY SUPPLY 304 South 20th StreetFairfield IA 52556(800) 247-3305Fax (800) 272-5156wwwcopperfieldcomorderscopperfieldcomCopperfield is the largest chimney supply company in North America Copperfield was founded in 1978 and currently distributes chimney and hearth products to 8000 professionals in the United States Known for its selection service and helpfulness Copperfield has long been the industry leader not only with products but also education The education Copperfield provides has assisted many professionals in taking their business to the next level both technically and professionally Knowing that a reliable supplier is the key to success Copperfield has the lowest back order rates and fastest shipping in the industry with all orders placed by 3pm customer time shipped the same day

DUCT CLEANERSrsquo SUPPLY 11153 S Wilton River RdNew Richland MN 56072(800) 634-2822 Fax (888) 634-2822wwwductcleanerssupplycom4viperductcleanerssupplycomDuct Cleanersrsquo Supply has the innovative products you need to get the job done and the every day items you use at affordable prices For more information check out our website at wwwductcleanerssupplycom or call (800) 634-2822

EARTHCORE INDUSTRIES LLC6899 Philips Industrial BlvdJacksonville FL 32256(800) 642-2920Fax (904) 363-3408wwwisokernnetjkoechlinisokernnetModular refractory fireplace manufacturer Made from a proprietary pumice aggregate that allows the fireplace and chimney systems to reflect heat more efficiently with higher insulation values

Isokern systems can be assembled and installed in under a day UL listed and tested several models and sizes to choose from

ESTOBAN CORPORATION - CHIM-SCANreg

1643 Hwy 34 WFairfield IA 52556

(641) 472-7643Fax (678) 202-1332wwwchimscannet infochimscannetWelcome to the NCSG 2010 Convention and Trade show Stop by our booth 85 and say hello to Tom and Esther Urban We started our chimney sweep business in NE Pennsylvania in 1979 We then developed Chim-Scanreg in order to tell the homeowners exactly what the condition of the interior of their chimney was We continue to improve this specialty equipment and educate and train companies in our industry Webinars and ldquoGoToMeetingrdquo are available for personal company training New products such as digital recorders and our lightweight units are continually developed to provide clear and concise photo documentation Chim-Scanrsquos reputation for quality and service is recognized around the world with equipment in Europe China Japan Ireland UAE In 2004Tom certified sweep 210 received the CSIA Education Award recognizing his commitment to furthering the education of sweeps through seminars and retreats and in 2009 Tom received the NCSGrsquos Presidents award

EXHAUSTO INC1200 Northmeadow Pkwy Ste 180Roswell GA 30076(800) 255-2923Fax (770) 587-4731wwwchimneyfanscominfoexhaustocomEXHAUSTO is a manufacturer of high quality chimney top mounted chimney fans that are guaranteed to assure a proper draft and to correct existing draft problems in almost any chimney Use the fans for wood gas pellet oil and coal fuel appliancesmdashand the fans mount on any type size and shape of chimney To ensure correct draft and best performance of appliance the fans are equipped with a variable speed control Various optional controls are available to fit almost any application Also available are the EXHAUSTO Grease Fans models GSV to be used for pizza ovens BBQs kitchen hoods and more Call or email today for your free dealer package and tool kit And be sure to be added to our preferred dealer list

FIRESAFE INDUSTRIES5335 Ritchie RoadBealton VA 22712(800) 545-6607Fax (540) 439-6700wwwfiresafeinccomFiresafe Industries is a corporation involved in extensive research and development in the chimney restoration industry Since 1980 Firesafe has restored thousands of chimneys developed numerous specialized products to restore and protect chimneys and designed specialized tools for the chimney restoration contractor Our dedication ethics and insatiable drive to explore and develop more efficient methods and higher quality products bring us to the forefront of the chimney restoration industry Our commitment to research and development has led to vast improvements with products such as the Guardian SCR smoke chamber restoration CrownGuard crown sealants FireGuardtrade flue sealant Guardian cast-in-place chimney linerreg and the Terminator encased flue liner removal tool


HY-C COMPANY INC2107 North 14th StreetSaint Louis MO 63106Phone (800) 325-7076Fax (314) 241-2277wwwhyccompanycomsaleshy-ccomThis year HY-C is pleased to announce two brand new Stove Board Patterns Gray Slate Tile and Sandstone Tile as well as Copper-Painted Galvanized Chimney Covers which provide the copper look without the copper price

HY-C Company has been an industry leader in the manufacturing of Chimney Covers and Fireplace Accessories for over 60 years Our complete line of both stock and custom-sized Chimney Covers are available in Copper 304 Stainless Steel Black-Painted Galvanized Steel and Aluminum in a wide variety of models and styles HY-C also manufactures a full line of Stove Boards Hearth Extenders Firewood Storage Racks and matching Vinyl Covers and Cast Iron Fireplace Grates

Donrsquot forget HY-C Company also has a wide variety of Nuisance Wildlife Control Products including Roof VentGuards and Dryer VentGuards which provide our customers with excellent add-on sales opportunities in this slow economy

IMPROVED CONSUMER PRODUCTS INC PO Box BAttleboro Falls MA 02763(508) 695-7000Fax (508) 695-4209wwwchimneycapscominfochimneycapscomFor over 30 years Improved Consumer Products has furnished unique products and services for solving difficult chimney draft problems Our background in chimney technology and metallurgy has resulted in the recognition of ICP as one of the countryrsquos most respected and trusted sources for chimney products and problem-solving information Our engineers are ready to speak with you at any time about your special requirements to resolve particular needs or to troubleshoot a customerrsquos difficult chimney problem Our standard and custom chimney cap products are designed to be compatible with single double and triple wall manufactured chimneys as well as masonry solid pack Class A and B vent applications

LINDEMANN CHIMNEY SUPPLY28915 Herky DriveLake Bluff IL 60044(800) 722-7230Fax (847) 549-7995wwwLindemannChimneycomLooking for the thought leaders in todayrsquos new business technology climate Stop by and check us out We are blazing the path with our website Facebook posts Twitter Tweets newsletters information packed catalog and Webinars Our customers are benefiting by gaining the added leverage needed to succeed in todayrsquos business climate Not a customer Then you are missing out on multiple benefits not provided by our competitors And since we also have a successful active sweep company we have spent over thirty years in the trenches and

know what works Our managers have an average of 25+ years in the industry They are experienced friendly knowledgeable and eager to help you If yoursquore not a regular customer you might be surprised at the level of personal service yoursquoll receive Yoursquore more than just a number to us In fact yoursquore the reason we are in business today

MEYER MACHINE AND EQUIPMENT351 Main StreetAntioch IL 60002(800) 728-3828Fax (847) 395-2972wwwmeyermachinecommerkmeyermachinecom$ MAKE MORE MONEY $ Add an air duct cleaning profit center to your chimney sweep service business Meyer Machine amp Equipment Inc is a manufacturer and distributor of a full line of duct cleaning equipment and accessories Gasoline and electric powered vacuums ideal for residential and commercial duct cleaning are available The RANGER the duct cleaning industryrsquos most powerful portable vacuum features the state of the art Briggs amp Stratton 31HP VANGUARD series overhead valve twin cylinder engine Also for seventeen years the GENERAL with its 20HP Kohler Command series engine has been and continues to be the mainstay of our arsenal We also carry an assortment of accessories such as duct patches plugs tools and sleeves to make your job easier

NATIONAL CHIMNEY SUPPLY INC280 Commerce StreetWilliston VT 05495(800) 897-8481Fax (866) 658-9105wwwnationalchimneysupplycomkbibeaunationalchimneyvtcomWhen you think of customer service National Chimney Supply emerges as a true leader At National Chimney Supply 100 customer satisfaction is our goal everyday With the industries largest variety of liners and components we have the means to help our customers land every job that presents itself All liners and components are manufactured in-house ensuring a top quality product with an unsurpassed fit at competitive prices Whether it is heavy wall smooth wall light wall or aluminum liner with sizes that range from 3rdquo through 36rdquo diameter National Chimney is the place call With a full custom shop and the industries premier technical department no job is too big By helping our customers succeed we have risen to the top of the market as the leading supplier for all your chimney needs Call us today to see how we can help you take you business to the next level

OLYMPIA CHIMNEY SUPPLY INC300 A Brook StreetScranton PA 18505(570) 496-8890Fax (570) 496-8894wwwolympiachimneycomOlympia Chimney Supply manufactures quality driven stainless steel chimney liners amp components backed by the only Forever Warranty offered in the industry And most recently it began to manufacture the industryrsquos first rust-free and smoke-free Ventisreg


Black Single Wall Black Stove Pipe In addition only at Olympia will you have access to a Custom Shop who can transform any dream into reality and Customer Service Reps who are CSIA certified and technologically savvy Undoubtedly these facts set Olympia apart from the others making them lsquoYour Partner in the Businessrsquo

DAVE POMEROY SIGNATURE TRAINING INC5790 S Dragoon DrChandler AZ 85249(800) 659-2081davepomeroysignaturetrainingcomdpstcoxnetDave Pomeroy Signature Training is your one stop source for all of your training needs We are an independent training company that specializes in delivering training programs that meet the needs of sweeps distributors manufacturers and associations We offer a variety of training programs including LEAN Thinking Sales Leadership and Gas Wood and Pellet Service

REGIONAL CHIMNEY SUPPLY LLC8045 Snouffer School RoadGaithersburg MD 20879(301) 740-3488Fax (301) 740-3489daleregionalchimneysupplycom Regional Chimney Supply offers the meat and potatoes of sweep and lining supplies at agreeable prices We carry ldquoall the standard

stuffrdquo plus some ldquoniche-ier stuffrdquo as well selection is good Our catalog is online RCS is relationship based meaning wersquod rather deal with all the nice people than all the people Service is good (same day) and we stay well stocked so backorders arenrsquot a big problem Prices are good And just like the old Westminster Chimney Supplies wersquoll help you engineer or work through a job if you need that help Call and ask for a catalog

RLH INDUSTRIES INC 1574 Calkins DriveGaylor MI 49735(800) 289-2446Fax (866) 353-9329wwwchim-flexcom wwwthehomestylecollectioncom wwtheeurostylecollectioncom RLH Industries Inc is a service centered factory direct source for premium UL listed stainless steel and aluminum chimney lining systems since 1983 In addition we manufacture our exclusive line of beautiful direct vent terminations the Homestyle and Eurostyle Collections We understand your frustrations when suppliers over-promise then fail to deliver In contrast we have the right people systems and company culture to guarantee your expectations are not just met they are exceeded Our commitment to innovation service safety and the highest manufacturing standards make us an industry leader With RLH Industries Inc you can ldquoExpect Morerdquo Call for your free catalog today


RUTLAND PRODUCTSP O Box 340Rutland VT 05702-0340(800) 544-1307wwwrutlandcomsalesrutlandcomRutland is introducing TLC for chimney sweeps TLC means Torque Lock Connector an innovative system to save time and frustration Use TLC with all of our rods systems tools and brushes The patent pending design takes the torque off the push button which is recessed to avoid accidental disconnects Check it out at booth 45 of the NCSG Innovation Trade Show

August Westreg vacuums and chemicals Master Sweepreg brushes patented Wizard rotary loop system are some of the many products we supply Rutland has a full line of maintenance products including high temperature silicones cements mortars paints and polishes We offer creosote removers glass cleaners gasketing fire starters gas log maintenance products masonry cleaners and Chimney Shield water repellent

We have been in business for over 125 years which is quite a landmark and testament to the quality and service we offer

SAND HILL WHOLESALE INC1955 Alum Creek DriveColumbus OH 43207(800) 258-5496Fax (800) 958-5497

wwwsandhillwholesalecominfosandhillwholesalecomSand Hill is Americarsquos oldest national distributor of fireplace wood and gas heating products We are proud that we can offer you over 2200 quality products featured in our 118-page color catalog Offering the Sweeps Perfectiontrade line of rain caps and the Homeowners Choicetrade relining systems we have what you will need for your job on hand and ready to ship Whether you need a new chimney brush custom chimney cap replacement catalytic combustors or custom ovalized chimney liner Sand Hill offers that as well Sand Hill provides customer satisfaction by giving excellent service We ship the same day when we receive your order by 200 PM Eastern Time We offer the best dating programs in the industry and give Free Freight on qualified orders

SAVERSYSTEMS800 South 7th StreetRichmond IN47374(800) 860-6327Fax (765) 935-4999wwwchimneysavercominfochimneysavercomSaverSystems has manufactured the ChimneySaver line of maintenance and repair products for masonry chimneys since 1987 ChimneySaver Water Repellent is the industry standard for eliminating water penetration in chimneys and other masonry structures CrownCoat and CrownSeal crown repair products offer long term cost effective solutions for repairing damaged or


leaking chimney crowns SaverSystems also manufactures ACS and Cre-Away the industryrsquos leading creosote modifiers which assist in the removal of glazed creosote Download your free copy of our Chimney Problem Checklist from our website to assist you with solving difficult chimney leaks Call or email us for your free Chimney Care DVD to learn how to increase your sales and correctly apply our best selling products

SIMPSON DURA-VENT877 Cotting CtVacaville CA 95696-1510(800) 835-4429Fax (707) 446-4740wwwduraventcomSimpson Dura-Vent has been recognized as the technological leader in the venting industry Consistently the first to market with new innovations in venting systems Simpson Dura-Vent has captured a leadership position in emerging markets such as flexible vent connectors for water heaters furnaces and venting systems for direct vent appliances With venting for natural gas propane water heaters and boilers to venting for all-fuel chimney relining direct vent biofuels plus more Simpson Dura-Vent offers Complete Venting Solutions All products made in the USA

Scientifically proven materials and unequalled engineering make Simpson Dura-Vent products not only the best choice or safest choice but the only choice for professional quality venting products

Simpson Dura-Ventrsquos Engineered Excellence is a commitment to continue this trend providing the industry with cutting-edge products and refinements to existing products that not only meet the demands of todayrsquos heating products market but go beyond it

SLEEPY HOLLOW CHIMNEY SUPPLY85 Emjay BoulevardBrentwood NY 11717(800) 553-5322Fax (631) 231-2364sleepy_hollow_sply_prodigynet

Founded in 1977 by three chimney sweeps Andy Ray and Fred our vision and quest were to become an innovative service company on the cutting edge This vision led to a small supply company with industry-first products like Super-Flexreg and components in 1980 Cera-foilreg ceramic blanket in 1985 and North Americarsquos largest specialty selection of chimney cleaning equipment and tools We have become a formidable fabricator of high temperature stainless alloys and manufacture the Bellfiresreg Refractory Fireplace since 1986 As our industry grew we were at the forefront addressing wood oil coal and gas fuel

venting solutions educating through classic hands-on workshops coast to coast

TOTAL HEARTH INC PO Box 1247Mount Sterling KY 40353-5247(800) 874-0791(859) 498-7457stovepartsaolcomwwwtotalhearthcomFrom hard to find replacement stove parts to exclusive hearth appliance lines Total Hearth is the ldquoone stop shoprdquo for all your hearth appliance needs We invite you to ldquoExperience the Total Hearth Advantagerdquo

US FIREPLACE PRODUCTS PROFILE3939 Royal Drive NW 143Kennesaw GA 30144(888) 290-8181US Fireplace Products Inc is an innovative company dedicated to building premium American Made fireplace dampers Our lifetime-warranted dampers are made with the highest quality materials available This creates an exceptionally tight sealing surface - the best available

The Seal Tight Damper provides a less restrictive opening and a superior seal to similar competitive dampers It includes a poured liquid gasket and a flat silicone gasket which avoids metal-to-metal contact and ensures a 99 effective seal


The Energy Top Damper includes a refrigerator-style gasket seal thatrsquos superior to any other fireplace damper in the world The lid has an unrivaled design with exceptional spring strength opening as much as 81 higher than the competition The Energy Top Plus includes a premium quality stainless steel cover

Thank you for purchasing our dampers Please stop by and see us at booth 58

VALOR FIREPLACES (MILES INDUSTRIES)PO Box 604Portland TN 37148(615) 323-0185wwwvalorfireplacescomasewellmilesfireplacescomMiles Industries North Americarsquos exclusive designer manufacturer and distributor of Valor Radiant Gas Fireplaces For over 30 years Valor continues to set new standards in gas fireplace efficiency comfort control and fashionable design The result quality made energy efficient gas fireplaces that house an impressive collection of uniquely styled trims and accessories Make your fireplace setting a favourite gathering place amongst family and friends for many years to come Make it a Valor

VENTECH INDUSTRIES INC 384 Harold L Dow Hwy Suite OneEliot ME 03903(866) 439-0069Fax (207) 439-0269wwwVentechIndustriescominfoVentechIndustriescomVentech Industries products are designed to take the venting professionals into the 21st Century with Ceramics that coat from the firebox to the chimney cap Dynacote will enhance the firebox returning up to 30 more heat to the room while extending the life of the firebrick Smoktite will coat seal and improve the operation of the smoke chamber without removing the damper frame And Thermocrete Ceramic Flue Sealant will increase the safety and performance of the flue while adding strength and durability And our ceramic products are tested and approved by the finest labs approved for use in countries around the globe Improve the efficiency of your services Strengthen your bottom line Use the finest in quality ceramic products with the best in spray technology

WAKEFIELD BRUSH 160 Freedom Court Elyria OH 44035(800) 264-7007Fax 800) 525-3427wwwwakefieldbrushcomsaleswakefieldbrushcomWakefield Brush manufacturers a variety of traditional English chimney sweeping equipment to maintain and care for fireplaces chimneys and wood burning stoves Products include hand crafted poly brushes with a complete line of rods fittings and accessories

Wakefield Brush has been supplying Englandrsquos chimney sweep trade for more than 60 years Our hand made equipment ensures the finest quality that sweeps have experienced for decades

WoumlHLER USA INC20 Locust Street Suite 205Danvers MA 01923(978) 750-9876Fax (978) 750-9899wwwwohlerusacominfowohlerusacomWohler USA is a German manufacturer of high quality and high tech equipment for chimney cleaning and visual inspection Wohler has a 75 year history of providing the finest in sales and technical support to the Chimney Sweep Industry With our US Headquarters located in Danvers MA our customer support team is more dedicated than ever to providing the best in equipment and service to our customers

YODLE50 West 23rd Street 4th FloorNew York NY 10010(877) 276-5104wwwyodlecominfoyodlecomToday your potential customers are using traditional media sources less - and searching the Internet more to find your services In fact over one billion local searches take place every month online - and this number is growing over 50 every year

As a leading provider of local online advertising services Yodle helps you get found - offering the expertise and tools you need to reach these prospects and convert them into customers

Already advertising online See if you might do better Get a Free Yodle Advertising Assessment and find out how well your current campaign is performing

Z-FLEX US INCORPORATED20 Commerce Park NorthBedford NH 03110(800) 654-5600Fax (888) 889-3539wwwz-flexcom DClarkeZ-Flexcom Z-Flex has been a leading manufacturer of high quality venting systems for over 30 years All of our products are distributed through select Hearth Plumbing and HVAC distributors throughout North America Call for a free product catalog


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Calculate Freight Online click on ldquoOnline Pro Bookrdquo add wanted items to your cart amp your exact freight will be calculated

You believe in yourself You have ideas and dreams Use these convictions to create a rewarding and fulfilling business life where you are the boss During the agonies and ecstasies of starting my own company I learned these ldquorules of entrepreneurshiprdquo the hard wayhellipon the job Perhaps it can help those of you who are just beginning to start on the right track and to avoid the road blocks along the way

You probably need a break from the complexity of starting a business Here is some fundamental business advicemdashsimple straight forward and easy to implement

1 Find a needmdashbe ahead of your time Find a niche where the Giants wonrsquot bother to go

2 Identify your market and learn all about it You have to know everything about your business at the start

3 Prepare a business planyes you have to No bank will take you seriously without a plan for profits

4 Have adequate financing to start and to stay Success does not happen overnight so be sure yoursquore financially fit

5 Pay for the best professional advice Lawyers accountants insurers do work on an as needed fee basis

6 Keep your overhead low and your standards high Work from home or at a low cost convenient location

7 Establish a clearly defined distribution network Whatever your product or service how will you present and sell it 8 Be creativemdashyour new idea does count Depend on marketing strategies rather than costly advertising to grow

9 Seek and hire the most qualified people From the first employee look for someone who knows more than you

10 Know your competition and work to win Be persistent focused and flexiblehellipanything can happen

11 Learn from the success and failure of others Read watch trends and observe what is ldquohotrdquo in your industry

12 Use technology as a tool for building your business From computers to telecommunications to the Web-use them all

13 Donrsquot be sensitive and donrsquot take it personally Be prepared for rejection but never give up your dream

14 Never underestimate the power of passion You will need to take risks and believe when no one else does

Starting a business requires discipline and discipline requires rules You may want to follow my ldquorules of entrepreneurshiprdquo or create your own set of rules But you must clearly identify your goals and live by them Use them as a road map to your success Good luck

Roberts Rules of Entrepreneurship BY FLORI ROBERTS OF THE ROBERTS GROUP


2009 ndash 2010 SWEEPS ADVANTAGE COUPON PROGRAM

Featured Coupons of the Month

Start Saving Today Check out the details of the NEW 2009 - 2010 coupons below along with all other coupon offers in the

ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg Here you will find information necessary to redeem these

coupon offers and others from these participating vendors

AHRENS Chimney Technique bull AirJet Division of Continental Industries bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply

bullDynacote LLC bull Earthcore industries LLC bull Exhausto Inc bull Golden Flue Inc bull Hearth Classics bull Improved Consumer Products

bullInsight Direct bull Lindemann Chimney Supply bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney

Supply bull Pilgrim Home amp Hearth bull Rasmussen Gas Logs amp Grills bull RLH Industries Inc bull Rutland Products bull SaverSystems

bull SEGMARK Solutions LLC bull Smoktite LLC bull The Chimney Sweep News (SNEWS) bull US Fireplace Products Inc bull Ventech

Industries Inc bull Village Products Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg

to learn more and to start saving

SaverSystems

SAVE Up to$ 41Purchase 2 cases of 12 (32oz) bottles of ACS and receive a FREE Case of 12 (32oz) bottles of Home amp Hearth Cleaner

SAVE Up to $ 42

Buy a 25 (lb) container of Cre-Away Pro and Cre-Away applicator from distributor and receive a FREE Case of 6 (lb) Cre-Away Creosote Modifier by mail

SAVE Up to $ 50

Purchase 5 gallons ChimneySaver Water Repellent (Water or Solvent-Base) _ Gallon CrackMagik Crack Sealant and 5 gallons CrownCoat Brush Grade Crown Repair from your distributor - $50 CASH REFUND by Mail

Pilgrim Home amp Hearth

SAVE Up to $ 25$25 Off any Pilgrim Smithsonian Brand Operable Screen Door ndash 5 styles and 5 finishes to choose from

SAVE Up to $ 50Order any Pilgrim tool set and folding screen and SAVE $50 off suggested list price for the set

SAVE Up to $ 75Order any Pilgrim Brand Hearth Center and receive a 18502 Suede Log Carrier ldquoFREErdquo ($75 value)

SAVE Up to $ 15050 Off List Price on one Pilgrim or Napa Tool Set of your choice (To be used as a Sales Sample)

SAVE Up to $20 $20 Off any Napa Forge Tool Set (New Introductions Excluded)

SAVE Up to $ 20$20 Off any Napa Forge Vienna Renaissance or Leaf amp Vine Operable Door Screen


CONNECTICUTFrank Bainer bull Chimney Doctor of CT bull Prospect

MASSACHUSETTSKenneth Almond bull Sunbrite Enterprises bull Avon

MARYLANDMichael Drinks bull Affordable Chimney Sweeps bull Cobb Island Neil Crandall bull Chesapeake Chimney Sweeps bull Prince Frederick

NEW HAMPSHIREMichael B Turgeon bull Chim Chimney Services bull Colebrook

NEW JERSEYKenneth Chalmers bull Dream Team Roofing bull Clifton

NEW YORKBruce Van Derwarker bull Canterbury Chimney Sweeps Inc bull Penfield

PENNSYLVANIAJonathan D Barr bull Safe-T-Sweep Inc bull Glen Mills Timothy Thomas bull Thomasrsquo Chimney amp Stoves LLC bull Kingsley Mindy Hersorin bull Customer Loyalty International bull Villanova

GEORGIASean Becker bull Chimney Guy bull Tybee Island Tim Anderson bull TD Anderson Chimney Sweep bull Springfield

NORTH CAROLINAPaul Cole bull A Clean Sweep bull Matthews Harry Slaughter bull Albermarle Chimney Sweep bull Elizabeth City

INDIANATerry Kilgore bull Clean Sweep Chimney Svc bull Schererville Kurt Vass bull Vass Kurt bull Bloomington

REGION 1

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1

Connecticut Delaware District of Columbia Maine Maryland Massachusetts New Hampshire New Jersey New York Pennsylvania Rhode Island Vermont In Canada New Foundland Nova Scotia Quebec Ontario

REGION 2

Florida Georgia North Carolina South Carolina Virginia West Virginia

REGION 3

Illinois Indiana Kentucky Ohio Michigan Missouri

REGION 4

Alabama Arkansas Louisiana Mississippi Tennessee

REGION 5

Iowa Minnesota Nebraska North Dakota Wisconsin South Dakota In Canada Manitoba

REGION 6

Colorado Kansas New Mexico Oklahoma Texas

REGION 7

Alaska Idaho Montana Oregon Washington Wyoming In Canada Alberta British Columbia Saskatchewan

REGION 8

Arizona California Hawaii Nevada Utah


NewNCSGMembers

MICHIGANW Mike Rowland bull Top Hat Chimney bull New Boston

MISSOURIArthur Denham bull Abd Chimney Sweep bull Blue Springs Nathan Hill bull Campbell Stoves bull Butler

OHIOCory Apperson bull Appersonrsquos Chimney Sweeps Inc bull Lancaster

TEXASPatti Hicks-Chovan bull D S Prof Dryer Vent amp Chimney bull Dripping Springs Stewart Rabon bull Lone Star Sweeps bull Austin

Region 7WASHINGTONThomas P Oyen bull Chimney Sweep Inc bull Bellingham Merle Turman bull Merlersquos Masonry amp Chimney Care bull Friday Harbor

REGION 3 (Cont)

REGION 6

IN ADDITION WE PROVIDEbull Commercial Auto Insurancebull Property Insurancebull UmbrellaExcess Liabilitybull Short amp Long Term Disabilitybull Business Bondsbull Personal Insurance Lines

bull Workers Compensation (available in certain states)

Liability Insurance Especially Designed for the Chimney amp Hearth Industry

Contact Bill Koehler at 8042722740 or email billkoehlersecuritygroupintlcom

Security Group International Inc offers a general liability insurance program (discounted for NCSG Members) to meet your exposures that includes Pollution amp Professional Liability Coverage

SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events

January 22-24 2010Waynesville NC- Waynesville Country Club NC Chimney Sweep Association Winter Meeting 30th Anniversary For more information call Tom Albert at (828)-456-9775 For reservations call The Waynesville Country Club at (800)-627-6250 February 8-14 2010e-Learning Session (online) CSIA Certified Dryer Exhaust Technician Review For more information call (317)-837-5362 or visit wwwCSIAorg February 8-14 2010e-Learning Session (online) CSIA Certified Chimney Sweep Review For more information call (317)-837-5362 or visit wwwCSIAorg February 23 2010NCSG Convention- Indianapolis IN CSIA Certified Chimney Sweep Review amp Exam For more information call (317)-837-5362 or visit wwwCSIAorg February 23 2010 NCSG Convention- Indianapolis IN CSIA Certified Dryer Exhaust Technician Review amp Exam For more information call (317)-837-5362 or visit wwwCSIAorg

February 24-27 2010Indianapolis IN NCSG Innovation 2010 Convention amp Tradeshow For more information call (317) 837-1500 or visit wwwNCSGorginnovation March 12 2010HBP EXPO- Orlando FL CSIA Certified Chimney Sweep Review amp Exam For more information call (317)-837-5362 or visit wwwCSIAorg March 15-21 2010e-Learning Session (online) CSIA Certified Dryer Exhaust Technician Review For more information call (317)-837-5362 or visit wwwCSIAorg March 15-21 2010e-Learning Session (online) CSIA Certified Chimney Sweep Review For more information call (317)-837-5362 or visit wwwCSIAorg April 9 2010Concord NH CSIA Certified Chimney Sweep Review amp Exam For more information call (317)-837-5362 or visit wwwCSIAorg

Call Today 800-569-1425 olympiachimneycom

ldquoYour Partner In The BusinessrdquoOur New Catalog hasbull Over 3000 items available

bull Over 200 new products

bull For 2009 prices have been reduced 10-15 on Manufactured items


If your state or regional association company or organization has an upcoming event planned please send them to Megan McMahon at mmcmahonncsgorg

April 12-18 2010 e-Learning Session (online) CSIA Certified Dryer Exhaust Technician Review For more information call (317)-837-5362 or visit wwwCSIAorg April 12-18 2010e-Learning Session (Online) CSIA Certified Chimney Sweep Review For more information call (317)-837-5362 or visit wwwCSIAorg April 26 - May 1 2010 CSIA Technology Center Indianapolis National Chimney Sweep Training School For more information call (317) 837-5362 or visit wwwCSIAorgNCSTS May 7 2010CSIA Technology Center Indianapolis CSIA Chimney Sweep Review amp Exam For more information call (317)-837-5362 or visit wwwCSIAorg May 10-16 2010e-Learning Session (Online) CSIA Certified Dryer Exhaust Technician Review For more information call (317)-837-5362 or visit wwwCSIAorg May 10-16 2010 e-Learning Session (Online) CSIA Certified Chimney Sweep Review For more information call (317)-837-5362 or visit wwwCSIAorg May 14 2010Milwaukee WI CSIA Certified Chimney Sweep Review amp Exam For more information call (317)-837-5362 or visit wwwCSIAorg May 17-21 2010 CSIA Technology Center Indianapolis Installing and troubleshooting Gas Hearth Appliances For more information call (317)-837-5362 or visit wwwCSIAorg June 2-4 2010 CSIA Technology Center Indianapolis Inspection amp Report Writing For more information call (317)-837-5362 or visit wwwCSIAorg

The Superior Quality You Expect From Gelco bull Knock Down For Easy Transport amp StorageSwing Tabsbull For Easy InstallationHinged Cornersbull For Easy AssemblyTop Grade bull Stainless SteelGelco Quality ConstructionbullReinforced amp Hemmedbull Lid258 Overhang bull Standard On All Sizes

Swing tabs allow for an insideoutside mount amp an easy installation with uneven crowns

Embossed lid for more strength amp stability

Reinforced amp hemmed lid

NEW from Expanded Offering of Our Most Popular Cap

- the Chimney Protector

All hinges amp screens run the full height to add stability amp eliminate gaps between lid amp mesh

Screen barbs are trimmed to protect your fingers amp gloves from cuts amp snags

Call your favorite Gelco distributor today

II

IIUltra-protection chimney caps


Latisha grew up on the east side of Detroit surrounded by drug dealers and violence Her sister was pregnant at 15 She had horrible grades and no social life She had never even heard of college or a career Determined not to become a product of her environment Latisha joined the Air Force and they helped her enroll in a summer trial program at Eastern Michigan University Against all odds she excelled

Today Latisha is finishing a Masterrsquos Degree in Human Resources is mentored by executives at Comerica bank and has jumpstarted her careermdashworking directly under the CHRO at her current employer

But what was the secret behind Latisharsquos phenomenal success ldquoIn order to be successful I knew I had to create a personal network filled with successful peoplerdquo she said

According to new research Latisharsquos instinct to surround herself with active supportersmdashand distance herself from those who would hold her backmdashis exactly what people who are looking to keep resolutions beak bad habits and achieve goals in 2010 should do A study conducted by the authors of Influencer The Power to Change Anything a New York Times bestseller about behavior change found that people who surround themselves with friends who actively encourage or support their efforts are significantly more likely to succeed at achieving new goals (up to 38 percent more likely)

But that isnrsquot all thatrsquos necessary to change Joseph Grenny author of Influencer says that while the number of friends you include in your network is important an even more important factor to success is who you exclude

The survey of 3400 respondents revealed that more than 50 percent of people who are trying to achieve a personal goal have one or more active accomplicesmdashsomeone who enables their bad habit or whose attitude and behavior impedes their success Shockingly this 50 percent are significantly less likely to succeed at changing their bad habits as a result of their accompliceldquoOur research shows our friends have enormous influence over our successmdashwhether for the better or worserdquo says Grenny ldquoThe trick is knowing who to spend time with and who to ignore as you try to accomplish your goalsrdquo

For example Michael Emeheiser lost 82 pounds after he spent more time with a couple of regular exercisers and less time with those who regularly fed his Dutch pastry obsession AJ Wagner finally quit smoking after spending less time visiting with her father in person and more time with her new friend Robin from her exercise boot camps

Grenny shares four recommendations for activating your friends and kicking out accomplices to achieve goals and break bad habits in 2010

1 Take an honest inventory of friends and accomplices Are your close friends and family accomplices or active supporters What activities do you do together Who models encourages or enables your bad habit Who could you spend more time with that would do the opposite

2 Convert or push back accomplices Sincerely share your goals with those who are impeding progress Ask for their support and help with changing your behavior In extreme cases distance yourself from those people whose actions draw you back to your old habits

3 Surround yourself with supporters Find as many active supporters as you can Turn passive supporters into active supporters Ask these friends to hold you accountable for your behavior and provide coaching and encouragement when you succeed

4 Be aware of distant acquaintances Itrsquos fine if distant acquaintances share your bad habit so long as they donrsquot actively oppose your efforts to change If they do kick them to the curb until you have your habit under control

About VitalSmartsAn innovator in corporate training and organizational performance VitalSmarts is home to awardwinning training products that deliver powerful tools for enriching relationships and improving end results The company has three New York Times bestselling books Crucial Conversations Crucial Confrontations and Influencer VitalSmarts has taught more than 2 million people worldwide

Best Friends Might be Worst Enemies When it Comes to Keeping New Yearrsquos ResolutionsResearch Shows Having Even One ldquoAccomplicerdquo is Enough to Guarantee Failure at Changing Bad Habits

Dave Pomeroy to Share Leadership Secrets as NCSG Innovation 2010 Keynote SpeakerThe National Chimney Sweep Guild is pleased to announce Dave Pomeroy of Dave Pomeroy Signature Training as NCSG Innovation 2010 keynote Pomeroy will share his leadership experience advice and tactics during two sessions in Indianapolis Leadership the Key to Your Success and Becoming a Leader in 2010

Indy is a fresh and diverse cultural city with an enriching array of arts attractions historical sites and special events Prime among these is White River State Park nestled in the heart of downtown Indianapolis which features the Indianapolis Zoo White River Botanical Gardens the newly expanded Eiteljorg Museum of American Indians and Western Art the NCAA Hall of Champions and the Indiana State Museum Just a short distance from downtown at theIndianapolis Childrenrsquos Museum (the worldrsquos largest) the recently expanded Indianapolis Museum of Art and the world famous Indianapolis Motor Speedway and its Hall of Fame Museum Most importantly just West of Indianapolis yoursquoll find the CSIA Technology Center the headquarters for both the National Chimney Sweep Guild and the Chimney Safety Institute of America While in Indy enjoy the best that the chimney and venting industry has to offerrsquo

NCSG Innovation 2010February 24-27 bull Indianapolis

NCSGorginnovation bull (317) 837-1500

Most importantly just West of Indianapolis yoursquoll find the CSIA Technology Center the headquarters for both the National Chimney Sweep Guild and the Chimney Safety Institute of America While in Indy enjoy the best that the chimney and venting industry has to offer

Getting to IndyOne of the most convenient

airports in the nation Indianapolis International Airport is served by 11

airlines with non-stop and direct flights to more than 100 destinations Highly competitive airfares easy access and an enviable no-delay status attract more than 85 million passengers each year For more information visit wwwindianapolisairportcom

Referred to as the ldquoCrossroads of Americardquo Indianapolis is intersected by more segments of interstate and US highways than any other metro area I-69 I-70 I-74 I-65 I-465 I-865 US 40 and State Roads 37 67 36 136 421 135 31 431 and 52 The Indianapolis International Airport is easily accessible from I-70 and I-465 on the cityrsquos southwest side More than fifty percent of the nationrsquos population lives within a dayrsquos drive of Indianapolis

Staying in Indianapolis Indianapolis Marriott East (HQ Hotel) NCSG encourages you to place your room reservations with the hotel at your earliest convenience Please contact the Marriott East at (800) 228-9290 or wwwmarriottcominddt and mention CODE CHMCHMA to lock in the NCSG $114 rate Discounted rates are available through January 29 2010

Staying at Fairfield Inn amp Suites (Nearby) You may contact the Fairfield at (317) 332-0101 or wwwmarriottcomindes Make sure to ask for the NCSG rate of $104night Discounted rates are available through January 29 2010

Visit wwwNCSGorginnovation to see the complete lineup of more than 35 hours of technical and business education 8 hours of tradeshow and countless hours of networking opportunities that await you in Indianapolis


NCSG Innovation 2010 Convention Schedule and HighlightsTuesday February 23

8am - 4pm CSIA Certified Chimney Sweepreg Review (Additional registration

required)

9am-3pm CSIA Certified Dryer Exhaust Technicianreg Review (Additional

registration required)

1-3pm NCSG Board of Directors Meeting

3-5pm CSIA Board of Directors Meeting

330-4pm CSIA Certified Dryer Exhaust Technician Exam (Additional


430-745pm CSIA Certified Chimney Sweep Exams (Additional registration

required)

3-8pm Registration Open (Attendee amp Exhibitor)

6-730pm Committee Meetings

9pm - Late Night Piano Lounge Open

Wednesday February 24

8am - 5pm Registration Open (Attendee amp Exhibitor)

845-930am NCSG Annual Membership Meeting

930-1015am CSIA Information Meeting

1015-1045am Coffee Break - Sponsored by Regional Chimney Supply

1045-Noon Keynote Address Leadership the Key to Your Success with

Dave Pomeroy of Dave Pomeroy Signature Training

Noon - 1230 pm Group Photograph

2-4 pm Becoming a Leader in 2010 with Dave Pomeroy of Dave

Pomeroy Signature Training

2-4 pm 2006 IRC with Bob Priesing of Havelockrsquos Chimney amp

Venting Inc

415-615pm Speed Networking with Melissa Heeke of NCSG

415-615pm Lessons Learned from Fire Investigation with Marge Padgitt of

Padgitt Forensic Investigations

830-11pm Welcome Reception and Open House at the CSIA Technology

Center Sponsored by Indianarsquos Own National Chimney Supply

and SaverSystems

Thursday February 25

8-945am The Best of the Darwin Awards and The IRC with Ashley

Eldridge of CSIA

8-945am Government Affairs Communicating with Your Legislator with

Diane Pilger of Chief Chimney Services Inc

10-1145am Pellet Vent Venting with Dale Menges of Simpson Dura-Vent

10-1145am Maximizing Word of Mouth Marketing Strategies to Make

People Talk About You with Bob Ferrari of Flue Season

10-1130am New Sweep Tradeshow Sneak Preview

1-530pm NCSG Innovation 2010 Tradeshow Opening Session

545-645pm Inventice Awards ndash Presented by The Chimney Sweep News

9pm -Late Night Piano Lounge Open

Speed NetworkingFacilitated by Melissa HeekeWhether this is your first convention or your tenth wersquore certain that you have yet to meet all of the brilliant business minds and creative problem-solvers among the National Chimney Sweep Guild ranks During this fast-paced networking event you will meet more chimney people in 90 minutes than you could ever imagine We have strategically placed this speed networking event at the beginning of the convention so you can break the ice early and have fun doing it Remember to pack plenty of business cards (Seating is limited)

Lessons Learned from Fire Investigations with Marge Padgitt of HearthMastersIf you have ever experienced a house fire or know of someone who has then you realize how devastating they can be Subject matter expert Marge Padgitt will guide you through how investigations on structural fires are conducted and who may get involved in the case Learn who may be at fault when a fire is caused by incorrect hearth appliance or chimney installation and what the most common installation mistakes that cause house fires are See photos of real house fires caused by installer errors Participants will learnbull How fire investigations on structural fires are conducted bull The most common installation mistakes that cause house fires bull How to protect yourself and your business from a potential

lawsuit

Pellet Vent Venting with Dale Menges of Simpson Dura-VentThis course will give an overview of a Pellet Vent venting and the different configurations allowed for installation We will also cover the listings and codes that apply to these installations

Maximizing Word of Mouth Marketing Strategies to Make People Talk About You with Bob Ferrari of Flue SeasonGetting people to talk about you should not be a chance happening or event Learn how to make it strategic and predictable You will walk away with the tools and a ldquoto dordquo list to make you the most talked about business in town Be surprised A window will open showing you referral potential which you have never heard before This seminar will be fast moving and interactive Know your primary referral sources Market to the media Hit your target time after time

Visit wwwNCSGorginnovation for CEU information

and to register


NCSG Innovation 2010 Convention Schedule and HighlightsFriday February 26

9am-1230pm NCSG Innovation 2010 Tradeshow Closing Session

9-10am Tradeshow Bagel Breakfast Sponsored by Greater Hartford

CVB

2-345pm Masonry Fireplace Restoration with the Ahren Fire System

with Dan Waechter of Ahrens Chimney Technique Inc

2-345pm Social Media How to Cast a Larger Net to Get Your Phone to

Ring More With Rob Lindemann of Lindemann Chimney and

Melissa Heeke of NCSG and CSIA

4-6pm Clean Burning Solutions from EarthCore with Jane Koechlin

Wally Hallowes and Tim Dockery of EarthCore Industries

4-6pm Business Evaluation How Much is My Business Worth with

Edwin P Mysogland of Sunbelt Indiana Business Resources

730-8pm CSIA Benefit Auction Registration amp Preview

8pm - CSIA Benefit Auction

Open After Auction Piano Lounge Open

Saturday February 27

830-10am Codes and Standards Update with John Pilger of Chief

Chimney Services Inc Jim Brewer of Magic Sweep

Corporation and John LaBrosse of LaBrosse Brothers Chimney

and Masonry Inc

830-10an Leveraging Time and Increasing Profits with Technology with

Bart Ogden of Home Safe Hearth amp Chimney

1030am-1215pm General Session Who Moved my Cheese With Ryan Hadlock

of Red Tree Leadership Sponsored by National Chimney Supply

145-330 pm Because Accidents Happen How To Treat Workplace Injuries

(and Avoid Them in the First Place) with John Pilger of Chief

Chimney Services

145-330pm Panel Discussion Health Safety and Sanity for ldquoGeezersrdquo with

Ryan Hadlock of Red Tree Leadership Jeff Gitlin (retired sweep)

and others

345-530pm Simple Roof Safety with Toby Brown of Smoke Stack Services

345-530pm Software and Sites to Make Your Life Easier (50 FREE

Resources) with Marion Schroll of Marsanco

630-730pm Cocktail Hour

730-1130pm Closing Banquet and Awards Ceremony Dress Semi-Formal

Late Night Piano Lounge Open

Dave Pomeroy to Share Leadership Secretsas NCSG Innovation 2010 Keynote SpeakerThe National Chimney Sweep Guild is pleased to announce Dave Pomeroy of Dave Pomeroy Signature Training as NCSG Innovation 2010 keynote Pomeroy will share his leadership experience advice and tactics during two sessions in Indianapolis Leadership the Key to Your Success and Becoming a Leader in 2010 Leadership the Key to Your SuccessThe current economic conditions demand a new level of business leadership As employees managers and owners your success in business is contingent on your leadership Join NCSG Innovation 2010 keynote Dave Pomeroy of Dave Pomeroy Signature Training in Indianapolis on February 24 2010 to learnbull Why current economic conditions demand a new level of business

leadershipbull What constitutes leadership (a close look at the five levels of

leadership)bull The 21 principles of leadershipbull Why service companies manufacturers distributors and the NCSG

must focus on leadership in 2010 and beyondBecoming a Leader in 2010with NCSG Innovation 2010 Keynote Dave Pomeroy

As the key to your success itrsquos important that you know where you are as a leader how this has affected your business and what you can do to grow and improve In his follow up session at NCSG Innovation 2010 in Indianapolis Dave Pomeroy will teach you tobull Assess your current leadership style bull Ask yourself - Are you a leader or a bossbull Learn how your leadership style influences your business

decisions and affects your employees and the clients you servebull Learn to practice the five steps to becoming a better leaderbull Develop a blue print for your own leadership growth in 2010 About Dave Pomeroy Dave Pomeroy has been active in the hearth industry for the past thirty years Pomeroy has worked for such comapanies as Heatilator Copperfield Chimney Supply and Travis Industries in roles from Customer Service Manager to Vice President of Sales and Service and Director of Training Pomeroy now owns Dave Pomeroy Signature Training and is one of the industryrsquos most respected educators

Clean Burning Solutions from EarthCore with Jane Koechlin Wally Hallowes and Tim Dockery During this session Koechlin nd Co will cover material background including pumice makeup and the unique properties of high altitude pumice manufacturing of the product firebox and chimney assembly metal flue v gas only as well as Earthcorersquos partnership with the EPA

Social Media How to Cast a Larger Netto Get Your Phone to Ring MoreWith Rob Lindemann of Lindemann Chimney and Melissa Heeke of NCSG and CSIAFacebook Twitter LinkedIn Social media isnrsquot just for kids In fact more of your customers are using social media to keep connected with their friends families and favorite companies and causes Lindemann Chimney Service has found that at least 34 of their customers are on facebook and that more people are referred to their website through facebook than any other site (except wwwCSIAorg) And itrsquos not just Lindemann Nielsen says that 56 percent of facebook users female 31 percent are aged 35-49 and almost 23 percent earn more than $100000 Your customers are using social media and theyrsquore talking to their friends Attend this session and learn how to get them talking about you

Masonry Fireplace Restoration with the Ahren Fire System with Dan Waechter of Ahrens Chimney Technique IncLearn about the UL listed Ahren-Fire Masonry Fireplace Restoration System and all of its components including the cast high temperature refractory panels stainless steel smoke dome and ChamberTech 2000 Learn when and how to bid and install an Ahren-Fire Restoration System

An optimist stays up until midnight to see the new year in A pessimist stays up to make sure the old year leaves

~Bill Vaughan columnist amp author

NCSG Innovation 2010 bull February 24-27 bull Indianapolis

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovation

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 112009 90 112109-12910 75 No refunds are available after 12910

SEND TO NCSG

REGISTRATION RATES

REGISTRANT INFORMATIONName ______________________________ Registration Type ___________________________

Name ______________________________ Registration Type ___________________________

Name _______________________________ Registration Type _______________________ ____

Name ______________________________ Registration Type ______________________ _____

Registration Total $ ___________

$3each - Collectible convention logo patchAvailable for pickup at on-site registration Qty ___________ Patch Total $ _________

Grand Total $ ___________

$

$

$

$

Company_________________________________ Address ___________________________________ City State ZIP ______________________________ Phone ____________________________________Fax ______________________________________Email _____________________________________

Check here to opt-in to email from exhibitors

Payment Method Check _________________

Visa MC AmEx Account _______________________________ Card Security Code ______________ Exp ______Name on Card ___________________________ Signature ________________________________

PAYMENT INFORMATION

REDUCED RATES FOR NCSG MEM-BERS

Until 121509

121609 -

12910

After12910

Primary $399 $449 $499Spouse $199 $249 $2991st Additional $349 $399 $4492nd Additional $299 $349 $3993+ Additional $249 $299 $349Single Day $179 $179 $179Banquet Only $69 $69 $69Tradeshow Only $49 $49 $49Senior Members

$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910

Primary $499 $549 $599Spouse $299 $349 $3991st Additional $449 $499 $5492nd Additional $399 $449 $4993+ Additional $349 $399 $449Single Day $279 $279 $279Banquet Only $89 $89 $89Tradeshow Only $79 $79 $79

COMPANY INFORMATION

2010 CONVENTION PATCH

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________________________________ COID _______________ iMISID __________________RECrsquoD BY ____________ DATE ___________________

Rev 1109

Indianapolis Marriott East bull $114night(800) 228-9290 or (317) 352-1231 (mention NCSG)or wwwmarriottcominddt (CHMCHMA)

Fairfield Inn amp Suites bull $104night(317) 322-0101 (ask for NCSG rate) or wwwmarriottcomindes (NCSNCSA)

HOTEL RESERVATIONSSee you in Indy for NCSG Innovation 2010


appy New Year Thatrsquos a relative phrase Sure for all of us who observe the Gregorian calendar (which I assume is just about everyone reading this) the New Year began January 1 Itrsquos generally considered a

time to start fresh

As the 19th century abolitionist and reformer once said ldquoEvery man should be born again on the first day of January Start with a fresh page Take up one hole more in the buckle if necessary or let down one according to circumstances but on the first of January let every man gird himself once more with his face to the front and take no interest in the things that were and are pastrdquo

But how many other ldquonew yearsrdquo are there

For any of us in business therersquos the ldquofiscalrdquo year (or as the wonderfully self-taught bookkeeper I worked with many years

ago used to call it the ldquophysicalrdquo year) For some the fiscal year also starts on January 1 For many it starts at some other seemingly random time during the year thatrsquos usually only significant to management and accountants For NCSG our fiscal year starts on September 1hellipSo wersquore already four months into our new year In a previous association I managed the fiscal year started July 1 Interestingly enough their operating budget never got approved until the boardrsquos annual convention meetinghellipIn August So for those of you doing the math we typically operated our first 30-45 days of the year without a budget It was a curious thing but somehow it worked for us

For those of us in the association world we often refer to the ldquoconventionrdquo year Depending on timing that year may be more or less than 12 months For NCSG our new convention year will begin with our annual membership meeting on February 24 Last year it began on February 25 Of course thatrsquos pretty close to 12 months but in 2008 it began on April 16 Associations like to keep you on your toes so you just never know I will give you a

BY MARK MCSWEENEYEXECUTIVE DIRECTOR

Perspective

H

Happy New YearAn optimist stays up until midnight to see the new year in

A pessimist stays up to make sure the old year leaves ~Bill Vaughan columnist amp author


heads up howeverhellipIn 2011 it will start on February 23

Then therersquos the Chinese New Year Based on the lunar calendar this year I believe it occurs on February 14 For those of you keeping track Irsquom told it will be the year of the tiger I was born in the year of the snakehellipIronically enough the Chinese elements for the snake are fire and wood just a random tidbit I thought Irsquod throw out there One of my college roommates and best friends was Chinese so I tended to pay attention to these things

And this is only the tip of the iceberg A quick search on Wikipedia yields more than 35 other cultural andor religious ldquonew yearsrdquo observed throughout the world not the least of which includes the influences of Rosh Hashanah and Advent

Regardless of which New Year(s) you observe the common thread among virtually all of the various cultural and personal observances is that the New Year marks a celebration of something new along with an appreciation for the past Whether itrsquos learning from mistakes building on successes or taking a blind leap of faith into tomorrow itrsquos an opportunity for fresh perspective

As each of you plunge into the beginning of 2010 a full decade into the ldquonewrdquo millennium that seems like it just started yesterday I hope you take advantage of the opportunities that

lay ahead Most of you have made it through the traditional hectic service season so you are able to look forward and plan the next chapter in your business

Hopefully your plans include making the trek to Indianapolis next month for the annual NCSG Innovation convention and tradeshow We have another great event lined up for you filled with valuable educational seminars significant industry supplier contacts and countless networking opportunitiesNot to mention an open house at the CSIA Technology Center

NCSG is proud of the conventions we are able to host each year In fact please allow me this opportunity to comment on an accomplishment from this past year Last month NCSG was recognized by the Indiana Society of Association Executives by receiving the 2009 ISAE Award of Excellence in the category of conventions for organizations with annual operating budgets in excess of $750000 In 2008 the honor was awarded to the Indianapolis-based National FFA convention which draws more than 50000 attendees to Indianapolis so we are certainly in some impressive company Among the entries in the category for 2009 our convention caught the attention of the judges for two main reasons in addition to our programming Our environmentally conscious move from the traditional large participant binders to small notebooks flash drives and online handouts able to be downloaded as well as our ability to favorably budget and financially manage the

event even in a down economy

Bringing these conventions to fruition is truly a team effort I want to thank all of you who do so much to help with advance planning as well as onsite execution Receiving external recognition from among the association community is very nice but delivering a valuable and memorable convention to our members is our primary objective Without your help this wouldnrsquot be possible

As you embark on 2010 I leave you with this quote from the great Benjamin Franklin ldquoBe always at war with your vices at peace with your neighbors and let each new year find you a better manrdquo

Until next time I wish you and yours all the best


Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Submitted by Adam Mabry of SweepStuff Inc Dba Blue Sky Chimney SweepsBless Your Hearth Chimney Service in Laurens SC

Page Advertiser Phone Email or Website Address

22 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21 Cobra Chimney Caps Inc 503-463-0636 wwwcobrachimneycapscom

31 Copperfield Gelco 800-247-3305 wwwcopperfieldcom

26 Copperfield 800-247-3306 wwwcopperfieldcom

11 Dynacote 866-439-0069 wwwdynacotecom

13 Exhausto 800-255-2923 wwwusexhaustocom

9 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

23 Golden Flue Inc 800-468-1052 wwwgoldenfluecom

7 ICP 508-695-7000 wwwchimneycapscom

17 Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

6 Lindemann Chimney Supply 800-722-7230 wwwlindemannchimneycom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

30 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

12 Rutland Products 800-544-1307 wwwrutlandcom

5 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

10 SaverSystems 800-860-6327 wwwchimneysavercom

29 Security Group International 804-272-2740 wwwsecuritygroupintlcom

40 Sleepy Hollow Chimney Supply 800-553-5322 wwwsleepyhollowchimneysupplycom

3 Smoktite 866-439-0069 wwwsmoktitecom

16 Specialty Supply Company 800-331-9234 wwwspecialtysupplycocom

IFC Thermocrete 866-439-0069 wwwthermocreteusacom

29 US Fireplace Products Inc 888-290-8181 wwwusfireplaceproductscom

23 Wakefield Brush 800-264-7007 wwwwakefieldbrushcom

38 Whitecaps 800-335-2534 wwwwhitecapscom


ClassifiedsFREE Shipping on select NCSG member logo apparel now through February 20 NCSG Long Sleeve Denim Shirts sizes small-2XL NCSG Blue Windbreaker sizes XL Tech Center Twisted Chimney Long Sleeve Burgundy shirts sizes Large and 2XL Call (317) 837-1500 or email mmcmahonncsgorg for pricing andor order placement

Classified Ads Now Free for NCSG Members Now members can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG Members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Just minutes southwest of the Indianapolis International Airport the CSIA Technology Center is located at 2155 Commercial Drive Plainfield IN 46168 This institution is regulated by The Indiana Commission on Proprietary Education 302 W Washington St Room E201 Indianapolis IN 46204 Accreditation contact IN Toll Free 1(800) 227-5695 or (317) 232-1320 Schedule current as of 10109 Visit wwwCSIAorg or call 317-837-5362

National Chimney Sweep Training School Held Exclusively at the Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

bull April 26 ndash May 1 bull June14-19 bull August 2-7 bull September 27-October 2

Installing and Troubleshooting Gas Hearth Appliances Held Exclusively at the Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion NFI exam included bull May 17-21

Dependent upon sufficient interest Deposit required

Chimney Physics Held Exclusively at the Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants determining combustion air requirements for vented appliances bull July 19-21

Inspection amp Report Writing Held Exclusively at the Technology Center

Dependent upon sufficient interest Deposit required Designed to enhance your inspection process During this session our instructors will concentrate on helping you build the narrative-style reports your customers demand bull June 2-4

CSIA Certified Dryer Exhaust Technicianreg Review amp Exam

The examination evaluates a Dryer Exhaust Technicianrsquos understanding of the basic info technicians must master to become competent dryer exhaust safety and fire prevention specialists bull February 23 -Indianapolis bull July 29 - CSIA Technology Center CDET ALSO AVAILABLE ONLINE

CSIA Certified Chimney Sweepreg Review amp Exam

Both exams will be offered after the review session Please visit wwwCSIAorgCCS for important details on the exams and requirements for candidates bull January 15 - Philadelphia bull February 23 ndash Indianapolis bull March 12 - Orlando FL bull April 9 - Concord NH bull May 7 - Technology Center bull May 14 - Milwaukee WI bull June 18 - Richmond VA bull July 12 - Reno NV bull July 30 - Technology Center bull August 13 - Atlanta bull September 10 - Atlantic City NJ bull October 22 - Albany NY bull November 5 - Technology Center

CCS ALSO AVAILABLE ONLINE

CHIMNEY SAFETY INSTITUTE OF AMERICA2010 Calendar

Schedule Subject to Change Please contact CSIA prior to making travel arrangements

Installing and Troubleshooting Woodburning Hearth Appliances Held Exclusively at the Technology Center

Energy efficiency appliance selection and sizing installation of woodburning fireplaces and stoves system operation maintenance and troubleshooting NFI exam included bull March 22-26


National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

0110

SAVE THE DATE

NCSG Innovation 2010

IndianapolisFebruary 24-27

Marriott East Indianapolis

DONrsquoT MISS IT

RESERVE YOUR ROOM

Indianapolis Marriott East bull $114nightNCSG Innovation 2010 convention and tradeshow property1 Via Marriott Hotels amp Resorts (800) 228-9290 (ask for National Chimney Sweep Guild rate)2 Hotel direct (317) 352-1231 (ask for National Chimney Sweep Guild rate)3 Online wwwmarriottcominddt (enter code CHMCHMA)

Fairfield Inn amp Suites bull $104nightLocated across the parking lot from the Marriott1Hotel direct (317) 322-0101 (ask for National Chimney Sweep Guild rate) 2 Online wwwmarriottcomindes (enter code NCSNCSA)

GET REGISTEREDCall us at (317) 837-1500

or register online at wwwNCSGorginnovation

NCSG Innovation 2010FEBRUARY 24-27

Indianapolis bull Marriott East

NCSGorginnovation


ResourcePageTECHNICAL ADVISORY COUNCIL

Interim TAC ChairRelining NFPA 211 Chimney Physics

Prefabricated FireplacesBob PriesingHavelock NC

(252) 447-3611chimneysweepembarqmailcom

Masonry construction and restorationPriorfire firebox

Chris Prior Middle Grove NY

(518) 882-6091chrispriorfirecom

Customer communicationsRandy Brooks

Ojai CA(805) 646-896

hearthhunteraolcom

Codes and standardsGas venting

NFPA 54James Brewer

Chesapeake VA(757) 523-2400

jbrewermagic-sweepcom

Troubleshooting and diagnosis of venting problems Masonry repair and restoration

Guild historianJack Pixley

Andover MN(763) 422-0481

jpixleyusfamilynet

Oil flue sizing Relining NFPA 31

John Pilger Smithtown NY (631) 236-7422

chimneymanaolcom

Stainless steel liningVideo scanning

Narrative report writingA Bart Ogden

Wichita KS(316) 265-9828

barthomesafekscom

Installation amp Venting of Gas AppliancesDennis DobbsFort Payne AL(256) 845-9814

ddobbsfireplaceservicecentercom

Installation amp Venting of Pellet StovesFred JoyHoyt KS

(785) 986-6432joyfredmlivecom

Dryer VentsJay Walker

Tallahassee FL(850) 528-1357

JRegion2aolcom

NFPA 211 ICCJohn LaBrosseHope Valley RI(401) 377-6009

jslabrolbcmnecoxmailcom

Sweeping ReliningRich Rua

Portsmouth RI(401) 255-0964

rich_atraditionalsweepyahoocom

Dryer Vents MasonryRich MartinezAlgonquin IL

(847) 658-7659LeonardandsonsSBCGlobalnet

ADVERTISING RATES for Sweeping The Journal of Chimney amp Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or SweepingAdsindyrrcom

Design by Laura Houser Design bull laurahousercom bull (317) 213-7497

President Region 8 Director Randy Brooks

(805) 646-8961 bull presidentncsgorg

Vice President At-Large Bob Priesing

(252) 447-3611 bull chimneysweepembarqmailcom

Treasurer Region 2 Director Jay Walker

(850) 562-4692 bull jregion2aolcom

Secretary Region 6 DirectorJeremy Biswell

(913) 236-7141 bull fluesbrothersyahoocom

Region 1 DirectorGeorge Stroup

(603) 823-7000 bull georgegs-sweepcom


FMI Contact Howard RowellNCSG Governance Committee Chair

(414) 771-2282 or royalchimneyservaolcom

Region 4 DirectorDennis Dobbs

(256) 845-9814 bull infofireplaceservicecentercom

Region 5 DirectorMark Maynard

(920) 830-1920 chimneyguynewrrcom


Supplier Representative

Russ Dimmitt (800) 819-7944 bull rdimmittcopperfieldcom

At-Large DirectorsStephen Kuber

(732) 684-1321 bull chimneysweepcomcastnet

Diane Pilger(631) 863-2460 bull chimneygalaolcom

Open SeatFMI Contact Howard Rowell

NCSG Governance Committee Chair(414) 771-2282 or royalchimneyservaolcom

NCSG BOARD OF DIRECTORS 2009-2010

Mark McSweeney CAE Executive Director

mmcsweeneyncsgorg

Melissa Heeke CAE Director of Communications amp

Marketing mheekencsgorg

Ashley Eldridge COI CPP Director of Education

ashleyncsgorg

Judy Thompson CPA Director of Finance

jthompsonncsgorg

Megan McMahon Office Manager mbealcsiaorg

Sara Sichting Certification Coordinator (CSIA)

ssichtingcsiaorg

Debbie Cornelius Membership Development

Coordinator dcorneliusncsgorg

Donna Lee Kasmer Program Coordinator dkasmerncsgorg

STAFF

2155 Commercial Drive Plainfield IN 46168

(317) 837-1500 Fax (317) 837-5365

NCSG encourages industry partners to submit press release and articles to Melissa Heeke Sweeping Editor at mheekencsgorg Submissions should contain items of interest or importance to the chimney and venting industry Submissions should not contain direct solicitations prices or a call to action on the part of our readers Submissions may contain images or artwork attached in a jpg format

In all cases NCSG reserves the right to edit submissions to fit space limitations keep the release and publish at a later date or refuse to publish the release for any reason Neither publishing nor refusing to publish the submission should be considered a statement of NCSGrsquos opinion regarding the release

NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publicationsrsquo standards Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised NCSG does not make any effort to review or substantiate claims made by advertisers

copy 2010 National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168 (317) 837-1500

NATIONAL CHIMNEY SWEEP GUILD

PRINTGREEN

Be advised that advice given by NCSGrsquos Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry However we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace andor chimney Additionally local laws and ordinances may govern andor supersede the information and any recommendations provided Final determinations are the responsibility of a local professional with first-hand knowledge of the situation and the local Authority Having Jurisdiction (AHJ) Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC By your use of this member benefit you acknowledge acceptance of these terms



Presidential Post










W









Randy Brooks










useful information








EditorrsquosLetter






F


ndash Deepak Chopra


wwwchimneycapscom


Insist on the best













110 115 120 125 130 135 140 145 150 155 160 165 170 175 180 185 190 195 200 205 210 215

95 100 105 170 240 235 230 225 220

90

85

8

0

75

7

0

6

5

60

55

50

4

5

40

3

5

3

0


CHIMNEYS

MODEL WSAFOR SOLID

PACK CHIMNEYS






regWeatherShield

Patent Pending

Patent Pending

See us a

t Booth 5

9


IndustryWatch














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FireGuard Patented














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IN HAVELOCK NC

Code Talk

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TLC IS FOR THE PROS










ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


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REGION 1











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REGION 2

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REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation



Presidential Post










W









Randy Brooks










useful information








EditorrsquosLetter






F


ndash Deepak Chopra


wwwchimneycapscom


Insist on the best













110 115 120 125 130 135 140 145 150 155 160 165 170 175 180 185 190 195 200 205 210 215

95 100 105 170 240 235 230 225 220

90

85

8

0

75

7

0

6

5

60

55

50

4

5

40

3

5

3

0


CHIMNEYS

MODEL WSAFOR SOLID

PACK CHIMNEYS






regWeatherShield

Patent Pending

Patent Pending

See us a

t Booth 5

9


IndustryWatch














reg



FireGuard Patented














A




























IN HAVELOCK NC

Code Talk

Code Commentaries















TLC IS FOR THE PROS










ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation









Randy Brooks










useful information








EditorrsquosLetter






F


ndash Deepak Chopra


wwwchimneycapscom


Insist on the best













110 115 120 125 130 135 140 145 150 155 160 165 170 175 180 185 190 195 200 205 210 215

95 100 105 170 240 235 230 225 220

90

85

8

0

75

7

0

6

5

60

55

50

4

5

40

3

5

3

0


CHIMNEYS

MODEL WSAFOR SOLID

PACK CHIMNEYS






regWeatherShield

Patent Pending

Patent Pending

See us a

t Booth 5

9


IndustryWatch














reg



FireGuard Patented














A




























IN HAVELOCK NC

Code Talk

Code Commentaries















TLC IS FOR THE PROS










ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation










useful information








EditorrsquosLetter






F


ndash Deepak Chopra


wwwchimneycapscom


Insist on the best













110 115 120 125 130 135 140 145 150 155 160 165 170 175 180 185 190 195 200 205 210 215

95 100 105 170 240 235 230 225 220

90

85

8

0

75

7

0

6

5

60

55

50

4

5

40

3

5

3

0


CHIMNEYS

MODEL WSAFOR SOLID

PACK CHIMNEYS






regWeatherShield

Patent Pending

Patent Pending

See us a

t Booth 5

9


IndustryWatch














reg



FireGuard Patented














A




























IN HAVELOCK NC

Code Talk

Code Commentaries















TLC IS FOR THE PROS










ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation



EditorrsquosLetter






F


ndash Deepak Chopra


wwwchimneycapscom


Insist on the best













110 115 120 125 130 135 140 145 150 155 160 165 170 175 180 185 190 195 200 205 210 215

95 100 105 170 240 235 230 225 220

90

85

8

0

75

7

0

6

5

60

55

50

4

5

40

3

5

3

0


CHIMNEYS

MODEL WSAFOR SOLID

PACK CHIMNEYS






regWeatherShield

Patent Pending

Patent Pending

See us a

t Booth 5

9


IndustryWatch














reg



FireGuard Patented














A




























IN HAVELOCK NC

Code Talk

Code Commentaries















TLC IS FOR THE PROS










ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation


wwwchimneycapscom


Insist on the best













110 115 120 125 130 135 140 145 150 155 160 165 170 175 180 185 190 195 200 205 210 215

95 100 105 170 240 235 230 225 220

90

85

8

0

75

7

0

6

5

60

55

50

4

5

40

3

5

3

0


CHIMNEYS

MODEL WSAFOR SOLID

PACK CHIMNEYS






regWeatherShield

Patent Pending

Patent Pending

See us a

t Booth 5

9


IndustryWatch














reg



FireGuard Patented














A




























IN HAVELOCK NC

Code Talk

Code Commentaries















TLC IS FOR THE PROS










ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation


IndustryWatch














reg



FireGuard Patented














A




























IN HAVELOCK NC

Code Talk

Code Commentaries















TLC IS FOR THE PROS










ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation





reg



FireGuard Patented














A




























IN HAVELOCK NC

Code Talk

Code Commentaries















TLC IS FOR THE PROS










ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation






A




























IN HAVELOCK NC

Code Talk

Code Commentaries















TLC IS FOR THE PROS










ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation






















IN HAVELOCK NC

Code Talk

Code Commentaries















TLC IS FOR THE PROS










ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation



IN HAVELOCK NC

Code Talk

Code Commentaries















TLC IS FOR THE PROS










ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation









ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation


ProgressivePerks













CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation

CSIA

Update












































WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation




















WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation



WANTS YOUR BUSINESS








regUL













































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation












































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation



































































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation
























































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation














































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation








































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation

































































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation






















































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation










































SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation















SaverSystems


SAVE Up to $ 42


SAVE Up to $ 50




















REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation












REGION 1











NewNCSGMembers

REGION 2

REGION 3

NCSG REGIONS

REGION 1


REGION 2


REGION 3


REGION 4


REGION 5


REGION 6


REGION 7


REGION 8



NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation


NewNCSGMembers






REGION 3 (Cont)

REGION 6






SGI_25x45_adindd 1 6909 92550 AM


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation


Datesamp Events



















II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation













II
































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation































required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation
















required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation




required)








required)















Venting Inc






and SaverSystems



Eldridge of CSIA












lawsuit




and to register





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation





CVB

















and Masonry Inc







Chimney Services



and others




















FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation





FAX TO (317) 837-5365 CALL (317) 837-1500




SEND TO NCSG

REGISTRATION RATES








$

$

$

$





PAYMENT INFORMATION


Until 121509

121609 -

12910

After12910


$100 $100 $100

STANDARD RATES

Until 121509

121609-

12910

After12910


COMPANY INFORMATION


GRAND TOTAL


Rev 1109






time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation



time to start fresh







Perspective

H

















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation















Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation


Display Ad Index

Darwin Awards






















































0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation


























0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation























0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation


0110

SAVE THE DATE




DONrsquoT MISS IT

RESERVE YOUR ROOM







NCSGorginnovation

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