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Jamie Anderson
751 West 1220 North � Pleasant Grove, Utah 84062
Phone: (801) 796-7490 � Cell: (801-367-5297 � Email: [email protected]
SUMMARY OF QUALIFICATIONS Leveraging over 20 years of corporate environment experience sustaining high performance standards to ensure operational
excellence in the field of administrative support, financial advisory and human resource development.
� Education: 1991-1992: Attended Utah Valley State College-General’s
� Training: Received corporate training through Denbow Appraising, IHC, Franklin Covey and Merrill Lynch
� Computer Programs: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Adobe, ACAD, APEX II Sketch
software, Filemaker Pro, Groupwise, Linux, Q&A Office Manager Software, Quattro Pro, Quickens Accounting Program,
PROD, Procom County Modem Research, Time & Chaos Client Database, Citrix, Applicant Pro, Think HR.
� Performance Enhancement � Team Building & Leadership � HR Management
� Problem Identification � Decision Making Resolution � Customer Relationship Management
� Project Management � Reports/Database � Microsoft Office Suite
Office Manager January 2015-February 2016
Kneaders Corporate Headquarters
� Provided multi-faceted operation in Human Resource Development and Office Management. Collaborating with all
divisions of the corporate office, facilitating executive team members in the area of quality assurance, human resource
development, benefits administration, ACA compliance, payroll, supply chain, warehousing, and office administration.
� Performed various tasks and assignments as needed including; tracking of HRIS, ATS, benefits administration, ACA
compliance, recruitment, onboarding; orientation, employment verification, OSHA filings, workers comp, customer
support, maintaining of filing systems, inventory, and product procurement.
Independent Public Relations and Communications Professional June 2001 – January 2015
Tyne River Marketing and Summit Landscapes, LLC
� Extensive background in customer service and account customer retention. Established and maintained high profile
client relationships. Bolstered long term client relationships with various proprietors.
� Facilitated the coordination of special onsite events and incentive programs to promote brand awareness and increase
sales.
� Managed monthly profit and loss statements. Reacted to indexing and trends to find ways to enhance the industry’s
profitability. Performed account analysis and reconciliation, including bank statements and general ledger of accounts.
Client Associate November 1997- June 2001
Merrill Lynch
� Provided superior interpersonal, organizational, and client service skills. Primary point of contact for all service related
needs of a Private Banking Client. Responsible for handling daily operations of the organization pertaining to client
services and financial advisor support. Responsible for investigating as well as resolving operational issues; able to
quickly assess needs and provide tools to resolve difficulties, enhance learning and improve performance.
� Responsible for monitoring and maintaining client accounts across complex structures involving a wide variety of
products and services. Provided product and investment research information to assist clients and financial advisors.
� Managed monthly profit and loss statements. Reacted to indexing and market trends to enhance client’s investment
portfolio and profitability. Performed account analysis and reconciliation, including bank statements and general
account maintenance of over 300 accounts. Assisted in the operation of asset management and investment trading.
� Provided orientation, assessment and training of new team members and office staff.
Administrative Assistant March 1994-September 1997
IHC Home Care
� Provided exceptional support services, under the direction of professional staff members to assist clients in the
attainment of physical and emotional comfort according to physicians’ orders. First Responder to quickly evaluate and
assess client services providing tools to resolve difficulties, enhance learning and improve performance.
� Organized office assistant; maintained office services and procedures of four departments; controlling
correspondence; designing filing systems and reports; submission and review of supply requisitions. Responsible for
maintaining files on clients products and services. Performed inventory and cataloguing of medical equipment and
supply compiling report to office manager for requisition approval.
CORE STRENGTHS
