James S Fry 9 Miles Meadow Rd, Afton WY 83110 jimsfry@gmail.com 307-922-8017 Home 307-248-2070 Cell www.linkedin.com/in/jimsfry

EDUCATION

High School Diploma Julian Union High School, Julian CA. 1969 – 1973 Coleman Computer College - San Diego, CA 1995 – 1996 Novel Network Engineer and Administrator Course Completion / compressed 2 year course into 1 year

Microsoft Certified Professional Microsoft Arlington TX Campus Self Study 1998 - 2000 Windows 2000 Professional version A+ Certification study Owens Corning / Fiber Network Build out, 4 weekends of training 2008 The project was to plan, build, test, splice and troubleshoot a fiber network from the home to connection to a lata-core router Cisco Certified Network Associate 2013 - 2014 ICND-1 Boot Camp / Self Study

Sage Truck Driving School Blackfoot ID 3/1/2015 to 3/30/2015 Commercial Driver License To renew my CDL-A. Endorsements are: Combination, Doubles-Triples, Hazmat, Tanker, Air-Brake. GPA 94.6

WORK EXPERIENCE Maxway Trucking LLC 4/19/2015 to present 1635 Empire Rd. Salt Lake City UT 84104 Paid $24.40 per hour, driving a 28ft. diesel box truck My Job duties include driving a prescribe route picking up mail from the post office and delivering that to Salt Lake City Postal Center. I start at the Post Office at 3pm in Afton Wyoming, pick up out-going mail. I pick up this out-going mail at Smoot, Cokeville and Kemmerer. I deliver this to the Postal Center in Salt Lake City. I then get loaded for the same post office’s with in-coming mail in the reverse order. The route ends at the Afton post office at 4am This route is 7 days per week. I split this route with one other driver I am responsible for the correct and safe handling of Express and certified mail.

Verizon / Frontier Communications August 2004 to September 2014 1800 41st Street Suite N400, Everett WA 98204 877-721-7732 Fiber Optic Network Technician / Mike Lakus - Supervisor Last Paid $33.00 per hour My experience started with Verizon. Verizon sold the state of Washington to Frontier Communications My focus on quality and dedication to self-motivated hard work and the highest standard of professionalism has been at the front of work ethics. I started with Verizon August 18, 2004 as a Customer Support Technician with telephone customer connection. The program was called IOBI, an Internet Web based program which after downloaded and installed would allow the customer to monitor, adjust or make changes to their individual phone features. I would walk a customer through the download and install process and troubleshoot any technical difficulties. Verizon decided to end its IOBI program and move towards offering phone, internet and video to a customer’s home through the means of Fiber Optics. When Verizon moved to Fiber Optics to the home I was asked by the General Manager to be a member of the Fiber Optics Support Team “Fiber Network Technician” My job duties covered working with Fiber Field Technicians during the install process. Verizon Fiber to the home provided Internet, Video and phone service on dedicated fiber strands. I was responsible for making the network services operational to the customer’s home to include activating Motorola set top boxes. Because of my exceptional troubleshooting skills and knowledge of networking I was asked to be part to the Fiber Network Outage Team. To work with level 2 Network Engineers. I had access to and permission to make changes or configure Gateway and Juniper Routers.

MICROSOFT / VOLT TEMPORARY AGENCY April 2003 – April 2004 600 108th Ave NE Ste 530, Bellevue, WA 98004 425-451-9776 Customer Service Agent. - Supervisor unknown Microsoft through Volt Temporary Agency. Last Paid $18.00 per hour My job duties included taking inbound calls from the public which had purchased Microsoft products either retail or through Original Equipment Manufacturer. I was to determine the support availability by license. Troubleshoot the customers issue and resolve by walk through, Internet Database or remote connection assistance.

SELF EMPLOYMENT: I operated my own Yacht Detailing Service in Seattle WA April 2002 – April 2003

SPRINT PCS Mobile Telecommunications, March 2000 – April 2002 4701 Mercantile Dr, Fort Worth TX, 76137 817-215-3077 Trouble Technician, Supervisor unknown. Work associate James Parsons Last Paid $22.00 per hour My job duties included troubleshooting service and outages of cell phone service for the Employees Group of Sprint PCS. I was assigned as the Trouble Tech over 17 employees taking inbound calls from Sprint employees Troubleshooting network and phone applications to resolve disrupted cell phone service

MICROSOFT / VOLT TEMPORARY AGENCY September 1998 – March 2000 1320 Greenway Dr. Ste. 900, Irving, TX 75038 972-518-2500 Customer Service Agent. Supervisor unknown Last Paid $15.00 per hour I was hired and trained by Microsoft to support the roll out of Windows 98, troubleshoot the start-up and operation of the Windows 98 operating system. Because of my attention to details and professional accurate resolutions I was recruited to be a member of the Microsoft Administrators Support Team. As a team member I took inbound calls from network administrators of Fortune 500 companies which had pre-paid technical support. It was my job to discuss with and understand the administrator’s issue. Then point that individual to a knowledgebase article on a website specifically designed for these administrators. If this did not resolve the administrators issue I would create a trouble ticket and refer to a Microsoft Engineer to work the issue to resolution

ALLIED GARDENS TOWING: January 1995 – September 1996 San Diego CA. Tow Truck Driver 2 ½ ton recovery truck Last paid $15.00 per hour The tow company was contracted to the California Highway Patrol and San Diego police department. Standard emergency response to accidents and roadside service call outs. I was responsible for maintaining the tow truck in a clean presentable condition.

TRAVELING THE PHILIPPINE ISLANDS: 1993 – 1995 Traveled through Hawaii and the Philippines

TRUCK DRIVER EXPERIENCE: 1973 – 1986 / 2015 Starting again

WY CDL 110440-179 Exp.4/10/19 WY DOT Medical Card 2924662043 Exp. 2/25/16. CA CDL # N0082830, SC and NC DMV are unable to retrieve my past CDL numbers. CDL-A Combination, Doubles - Triples, Tank, Hazmat. Air Brake endorsements are current

Slaughter Road Construction – Dump truck, equipment operation & transport – 1972 – 1973, 2 years. Out of business $2.50 per hour

Gant Trucking Broker with Leased Owner-Operator, Lexington South Carolina – Refrigerated – Over the Road – 3 years (Out of Business) 1977 – 1980 $0.35 per mile

Hoover Building Systems – Flatbed Construction material – 4 years 1980 - 1984– 3 State South East Region. (Ted Hoover, Ron Hoover or Clint Turner) 800-922-3934 Lexington South Carolina $4.50 per hour

Lexington SC. Ditch witch – Flatbed Equipment – 1year, Temporary 1984, dedicated run from Lexington South Carolina to Oklahoma City Oklahoma to pick up equipment. 3 times per year.

Columbia SC Warehouse Associates – Dry van – 1year 1985 – Local State Cayce South Carolina $2.50 per hour

Hanks Transportation LLC is an active carrier operating under USDOT Number 1856720 Refrigerated Over-The-Road – 1986 $0.21 per mile Hanks Transportation LLC, 424 Westham Ridge Road Charlotte, NC 28217 704-525-0732 TOTAL DRIVING MILES IN 13 YEARS: 782,000

SKILLS

13 Years of Truck Driving experience of both Class A & B Commercial Driver License. I had a CDL 1973 - 1989 in CA, NC and SC. I had no accidents or insurance claims during the entire 13 years of driving. I now have a WY CDL & DOT Medical Card 15 years of experience using the entire Microsoft Office versions 3, 5, 7, 10 and 13. Using and supporting Windows operating system 2000, XP, Win7, Internet Explorer, Google Chrome, Windows 2000 Small Business Server, Proprietary Database software. My last typing test was 35 words per minute. I earned a Microsoft Certified Professional Certificate for Windows 2000 Pro client version software. Wide Area Networking - Local Area Networking. Outstanding Customer Service and Support certificates from the variety of companies which I have held positions with such as Frontier Communications, Verizon, Microsoft, Dell, Sprint PCS covering the past 21 years