JAMES BILBO 3828 Georgia Ave NW, #510, Washington, DC 20011

804.350.8896 | jh.bilbo@gmail.com

QUALIFICATIONS

• Nine years of experience in retail sales environment creating relationship-driven business; four years in a management capacity

• Responsible for outreach to a broad client base to build a strong network • Hiring the best talent, growing employees’ skills and preparing them for leadership roles • Working with teams across departments and organizations to reach goals • Able to work in a variety of work environments, from field engagement to administrative office settings EXPERIENCE TRUNK CLUB Stylist, Washington, DC September 2015-Present • Manage the accounts of 300+ customers locally and nationally • Source new clients through marketing leads and independent networking • Use avenues like LinkedIn and networking events to promote Trunk Club’s value proposition • Consistently average higher customer conversion rates than rest of sales team NORDSTROM Sales Department Manager, Mclean, VA Feb 2015-June 2015 • Managed staff of 10 employees and co-managed team of store’s top salespeople • Oversaw sales and merchandising of store’s top women’s brands • Supported salespeople in maintaining client lists, while also maintaining my own • Analyze sales reports, partner with buying team to ensure proper product mix Sales Department Manager, Mclean, VA Mar 2014-Feb 2015 • Marketed launch event for Topshop department, Top 3 for first day sales • Achieved #12 Year End sales in company • Awarded ‘Best Increase’ over Last Year for performance in 2014 • Developed and promoted intern into a leadership role Sales Department Manager, Mclean, VA Nov 2012-Mar 2014 • Achieved $125,000 in sales pickup for 2013 after taking over struggling department • Nominated Manager of the month in March 2013 • Hired and promoted salesperson into a leadership role • Developed storewide training program for seasonal hires for Holiday 2013 Sales Department Manager, Vienna, VA June 2012-Nov 2012 • Part of Nordstrom Rack store launch team, responsible for recruiting, hiring, and training • Conducted intensive group/one-on-one interviews first month prior to store opening • One of two departments to exceed sales plan for first month, 11% increase • Developed and promoted children’s clothing specialist

JAMES BILBO 3828 Georgia Ave NW, #510, Washington, DC 20011

804.350.8896 | jh.bilbo@gmail.com

Sales Department Manager, Annapolis, MD Oct 2011-June 2012 • Consistently ranked #1 in region performance • Ran successful sales campaign for pant product category, 70% Sell Through in first two days • Quickly promoted, leaving department with a 20% increase over an increase the previous year • Manager of the Month Nominee 6 times during time in role, winner March 2012 Assistant Sales Manager, Dulles, VA Feb 2011-Oct 2011 • Assisted Department Manager with as-needed duties and tasks • Consistently met or exceeded sales goals • In charge of men’s trend department

Sales & Customer Service Rep, Various Locations June 2007-Jan 2011 • Maintained list of personal clients • Consistently met or exceeded sales goals • Awarded All-Star recognition in November 2007 EDUCATION & TRAINING B.A. Fashion Merchandising and Marketing, Virginia Commonwealth University, 2009 Time Management, 2012 Team Performance and Behavioral Styles, 2012