JAMES R. STOCK - usf.edu · 1 JAMES R. STOCK ADDRESS Office: Department of Marketing Muma College of Business University of South Florida 4202 East Fowler Avenue, BSN3403

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JAMES R. STOCK

ADDRESS

Office: Department of Marketing

Muma College of Business

University of South Florida

4202 East Fowler Avenue, BSN3403

Tampa, FL 33620

Telephone: (813) 974-6173

Fax: (813) 974-6175

E-mail: [email protected]

EDUCATION

The Ohio State University November 1975 Ph.D.

Columbus, Ohio

The University of Miami June 1971 M.B.A.

Coral Gables, Florida

The University of Miami June 1968 B.S.

Coral Gables, Florida

TEACHING EXPERIENCE

2012 to present Distinguished University Professor, University of South Florida, Tampa, FL

2008 to present Frank Harvey Endowed Professor of Marketing and Distinguished University

Professor, Department of Marketing, Muma College of Business, University

of South Florida, Tampa, FL

1989 to 2007 Professor of Marketing and Logistics, Department of Marketing, College of

Business Administration, University of South Florida, Tampa, FL

1987 to 1989 Professor of Marketing and Logistics, Department of Marketing and

Transportation Administration, Graduate School of Business

Administration, Michigan State University, East Lansing, MI

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1986 to 1988 Distinguished Visiting Professor of Logistics Management, Department of

Logistics Management, School of Systems and Logistics, Air Force Institute

of Technology, Wright-Patterson AFB, OH

1980 to 1987 Associate Professor of Marketing, Division of Marketing, College of Business

Administration, University of Oklahoma, Norman, OK

1975 to 1980 Assistant Professor of Marketing, Department of Marketing, College of

Business Administration, University of Notre Dame, Notre Dame, IN

COURSES TAUGHT

Undergraduate: Basic/Principles of Marketing; Analysis of Marketing Decisions; Honors

Marketing; Logistics and Physical Distribution Management; Marketing Management;

Quantitative Methods in Marketing; Strategic Management

MBA: Advanced Logistics; Logistics and Physical Distribution Management; Marketing

Management; Marketing Strategy; Supply Chain Management

Doctoral: Seminar in Marketing Theory and History; Seminar in Channels, Logistics and

Supply Chain Management; Seminar in Supply Chain Sustainability and Reverse Logistics

AWARDS AND HONORS

Awarded the Fulbright-Hanken Distinguished Chair in Business and Economics at the Hanken

School of Economics in Helsinki, Finland, for Fall 2016 and Fall 2017.

Lifetime Achievement Award, Reverse Logistics Association (2016). Awarded for having lead

or inspired the advancement of reverse logistics over the past three decades; for setting

the standard for excellence in reverse logistics through his vision, innovation, focus and

efficiency; for providing the most effective and innovative solutions and tools for

supporting reverse execution; for leadership in sustainable reverse logistics operations;

and overall continued excellence in leadership and service.

Appointed Courtesy Professor in the Center for Urban Transportation Research, University of

South Florida, Tampa, FL (2014-2019)

Co-Director, Center for Supply Chain Management & Sustainability, University of South

Florida, Tampa, FL (2014-continuous)

Outstanding Faculty Award, University of South Florida (2013, 2017)

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Appointed Distinguished University Professor at the University of South Florida, Tampa, FL

(2012)

Appointed Extraordinary Professor of Logistics at the University of Stellenbosch, South Africa

(January 1, 2012 through December 31, 2014).

Special Life Time Logistics Service Award, Yasar University and the IX International Logistics

and Supply Chain Congress, Izmir, Turkey (2011).

Distinguished Service Award, Council of Supply Chain Management Professionals (2011).

CSCMP presents the award annually to an individual who has made significant contributions

to the art and science of supply chain and logistics management. It is given to an academic,

consultant, or practitioner who exemplifies sustained, consistent, and excellent service to the

development of the discipline of supply chain management. The award is the highest honor

that can be bestowed upon an individual for achievement in supply chain management.

Appointed Frank Harvey Endowed Professor of Marketing, Department of Marketing, College of

Business, University of South Florida (2008)

DC Velocity (July 2006) “Rainmaker for 2006”; professional publication that recognizes 10-15

individuals each year who have distinguished themselves both personally and professionally

in the logistics and supply chain management fields.

Eccles Medal from SOLE—The International Society of Logistics (2003). SOLE presents this

award to recognize outstanding achievements in the development or administration of

logistics education. Individuals must have demonstrated outstanding achievement in the

field of logistics education by means of accomplishment in one or more of the following

areas: administration; education; or research.

University of South Florida Phi Kappa Phi Artist/Scholar Award (2002).

University of South Florida College of Business Administration Outstanding Service Award

(1997-1998).

University of South Florida Professorial Excellence Program (PEP) Award (1998) recognizing

senior faculty at the Professor rank who have continued to demonstrate excellence in

teaching, research and service performance over the period they have served at that rank.

University of South Florida Tampa Campus Library’s 5th Annual Author’s Award (1995)

recognizing books published in 1993 and 1994.

University of South Florida Teaching Incentive Program Award (1995) for outstanding

undergraduate teaching.

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Outstanding Professor Award (1991, 1997, 1998) from the Graduate Business Association in

recognition of outstanding guidance and support in the field of marketing.

Armitage Medal from SOLE—The International Society of Logistics (1988). Award was

established to recognize outstanding contributions to logistics literature. SOLE presents this

award to honor individuals whose published books and technical papers have improved and

increased the general body of knowledge relevant to better understanding and development

of the art and science of logistics.

First prize winner of the Second Annual Warehousing Education and Research Council Paper

Competition (1987), for the paper titled “Strategic Warehousing: Bringing the ‘Storage

Game’ to Life.”

BOOKS

Stock, James R., Nada Sanders, and Robert E. Hooker, Logistics Management (New York:

McGraw-Hill/Irwin, forthcoming January 2020).

Stock, James R., Walter Zinn, and Karl B. Manrodt, Fundamentals of Supply Chain Management

(New York: McGraw-Hill/Irwin, forthcoming January 2019).

Grant, David B., Douglas M. Lambert, James R. Stock, and Lisa M. Ellram, Fundamentals of

Logistics Management, European Edition (Berkshire, UK: McGraw-Hill, 2006), 436 pages.

Stock, James R. and Douglas M. Lambert, Strategic Logistics Management, 4th ed. (Burr Ridge,

IL: Irwin/McGraw-Hill, 2001), 896 pages. [previous editions published in 1982, 1987 and

1993] Including comprehensive Instructor’s Manual, test bank, and overhead transparency

masters. Chinese translation of Fourth Edition published in 2003. Portuguese translation of

Third Edition published in 1999. Russian and Chinese translations of Fourth Edition

published in 2006 and 2007.

Stock, James R., Development and Implementation of Reverse Logistics Programs (Oak Brook,

IL: Council of Logistics Management, October 1998), 270 pages.

Lambert, Douglas M., James R. Stock, and Lisa M. Ellram, Fundamentals of Logistics

Management (Burr Ridge, IL: Irwin/McGraw-Hill, 1998), 611 pages. Including

comprehensive Instructor’s Manual, computerized test bank, PowerPoint slides on CD-

Rom, and VHS instructional video. Czech and Chinese translations of book published in

2000. Thai translation published in 2004.

Stock, James R., Reverse Logistics (Oak Brook, IL: Council of Logistics Management, 1992),

214 pages.

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Zinszer, Paul H. and James R. Stock, Distribution Consultants: A Managerial Guide to Their

Identification, Selection and Use (Norman, OK: Center for Economic and Management

Research, University of Oklahoma, 1983), 171 pages.

REFEREED RESEARCH MONOGRAPHS

Stock, James R., Product Returns/Reverse Logistics in Warehousing: Strategies, Policies and

Programs (Oak Brook, IL: Warehousing Education and Research Council, January 2005),

66 pages.

Stock, James R. and Douglas M. Lambert, “International Physical Distribution—A Marketing

Perspective,” International Journal of Physical Distribution and Materials Management,

Vol. 12, No. 2 (1982), pp. 3-39.

Stock, James R., “The Energy/Ecology Impacts on Distribution,” International Journal of

Physical Distribution and Materials Management, Vol. 8, No. 5 (1978), pp. 249-283.

Stock, James R., “A Survey of Attitude and Opinions on Transportation Regulation,” Research

Monograph published by Transportation and Logistics Research Fund, The Ohio State

University (December 1977), 76 pages.

REFEREED ARTICLES

Swanson, David, Lakshmi Goel, Kristoffer Francisco, and James R. Stock, “Applying Theories

from Other Disciplines: A Systematic Literature Review,” Transportation Journal, Vol. ,

No. (2017), accepted for publication (March 2017).

Stock, James, Diane Edmondson, Jennifer Espinosa, Robert Riggle and Terry Sincich, “RFID

Technology: A Retrospective Look at Firm Adoption with a View towards the Future”

International Journal of Value Chain Management, Vol. 7, No. 4 (2016), pp. 317-351.

Wang, Zhangqiong, James Stock and Shuncai Li, “Supply Chain Management Sustainability

Practices in Chinese Service Firms: A Content Analysis of CSR Reports,” Journal of

Academy of Business and Economics, Vol. 15, Issue 4 (December 2015), pp. 71-76.

Harmon-Kizer, Tracy R., Anand Kumar, David Ortinau and James Stock, “When Multiple

Identities Compete: The Role of Centrality in Self-brand Connections,” Journal of

Consumer Behaviour, Vol. 12, Issue 6 (November/December 2013), pp. 483–495.

Nakhata, Chinintorn, James R. Stock and Tania B. Texiera, “Doctoral Dissertations in Logistics

and Supply Chain-Related Areas: 2005-2009,” Logistics Research, Vol. 6, Issue 4 (2013),

pp. 119-131.

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Stock, James R., Stefanie Boyer, and Tracy Harmon, “Research Opportunities in Supply Chain

Management,” Journal of the Academy of Marketing Science Special Issue on Marketing and

Supply Chain Management, Vol. 38, No. 1 (2010), pp. 32-41.

Stock, James R., “A Research View of Supply Chain Management: Developments and Topics

for Exploration,” ORiON, Vol. 25, No. 2 (2009), pp. 147-160.

Stock, James R. and Stefanie Boyer, “Developing a Consensus Definition of Supply Chain

Management: A Qualitative Study,” International Journal of Physical Distribution and

Logistics Management, Vol. 39, No. 8 (2009), pp. 690-711.

Stock, James R. and Jay Prakash Mulki, “Product Returns Processing: An Examination of

Practices of Manufacturers, Wholesalers/Distributors and Retailers,” Journal of Business

Logistics, Vol. 30, No. 1 (2009), pp. 33-62.

Stock, James R., “Chapter 25: Reverse Logistics, Green Logistics and Packaging,” in Logistics

Engineering Handbook, G. Don Taylor, editor (Boca Raton, FL: CRC Press, 2008), pp. 25-

1 through 25-16.

Stock, James, Thomas Speh, and Herbert Shear, “Product Returns Processing: Impact on Profits

and Competitive Advantage,” Sloan Management Review, Vol. 48, No. 1 (Fall 2006), pp.

57-62.

Stock, James R., “Chapter 8: Supply Chain Management,” in Marketing: Broadening the

Horizons, Stefan Lagrosen and Göran Svensson, editors (Lund, Sweden: Studentlitteratur,

2006), pp. 155-170.

Stock, James R. and C. Jared Broadus, “Doctoral Research in Supply Chain Management and /or

Logistics-Related Areas: 1999-2004,” Journal of Business Logistics, Vol. 27, No. 1 (2006),

pp. 139-496.

Stock, James R., “Processing Product Returns in Your Warehouse/DC,” Logistics Quarterly,

Vol. 10, Issue 2 (Summer 2004), pp. 22-25.

Stock, J. R., “Chapter 14: The US Food Supply Chain,” Food Supply Chain Management,

Michael A. Bourlakis and Paul W. H. Weightman, eds. (Oxford, UK: Blackwell Publishing

Ltd., 2004), pp. 211-220.

Hausman, Angela, and James R. Stock, “Adoption and Implementation of Technological

Innovations within Long-Term Relationships,” Journal of Business Research, Vol. 56, Issue

8 (August 2003), pp. 681-686.

Stock, James, Thomas Speh, and Herbert Shear, “Many Happy (Product) Returns,” Harvard

Business Review, Vol. 80, No. 7 (July 2002), pp. 16-17.

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Stock, James R., “Marketing Myopia Revisited: Lessons for Logistics,” International Journal of

Physical Distribution and Logistics Management, Vol. 32, No. 1 (2002), pp. 12-21.

Stock, James R., “Doctoral Research in Logistics-Related Areas: 1992-1998,” Journal of

Business Logistics, Vol. 22, No. 1 (2001), pp. 125-256.

Stock, James R., “Applying Theories From Other Disciplines to Logistics,” International Journal

of Physical Distribution and Logistics Management, Vol. 27, Nos. 9/10 (1997), pp. 515-539.

Stock, James R., “The Social Sciences and Logistics: Some Suggestions for Future Research,”

Journal of Marketing Theory and Practice, Vol. 4, No. 2 (Spring 1996), pp. 1-25.

Penman, Ivy and James R. Stock, “Environmental Issues in Logistics,” The Logistics Handbook,

edited by James F. Robeson and William C. Copacino (New York: The Free Press, 1994),

pp. 840-857.

Stock, James R. and David A. Luhrsen, “Doctoral Research in Logistics-Related Areas: 1987-

1991,” Journal of Business Logistics, Vol. 14, No. 2 (1993), pp. 197-373.

Lambert, Douglas M., M. Christine Lewis and James R. Stock, “Customer-Focused Strategies for

Motor Carriers,” Transportation Journal, Vol. 32, No. 4 (Summer 1993), pp. 21-28.

Lambert, Douglas M., M. Christine Lewis and James R. Stock, “How Shippers Select and

Evaluate General Commodities LTL Motor Carriers,” Journal of Business Logistics, Vol.

14, No. 1 (1993), pp. 131-143.

Stock, James R. and Douglas M. Lambert, “Becoming a ‘World Class’ Company with Logistics

Service Quality,” The International Journal of Logistics Management, Vol. 3, No. 1 (1992),

pp. 73-81. [Reprinted in James Cooper, Strategy Planning in Logistics and Transportation

(London: Kogan Page Limited, 1993), pp. 58-69]

Dröge, Cornelia, Richard Germain and James R. Stock, “Dimensions Underlying Retail

Logistics/Operations and Their Relationship to Supplier Evaluation Criteria,” The

International Journal of Logistics Management, Vol. 2, No. 1 (1991), pp. 19-25.

Emmelhainz, Larry W., Margaret A. Emmelhainz and James R. Stock, “Logistics Implications of

Retail Stockouts,” Journal of Business Logistics, Vol. 12, No. 2 (1991), pp. 129-142.

Emmelhainz, Margaret A., James R. Stock and Larry W. Emmelhainz, “Consumer Responses to

Retail Stock-outs,” Journal of Retailing, Vol. 67, No. 2 (Summer 1991), pp. 138-147.

Stock, James R., Marie Adele Hughes and Lisa Portwood Wahl, “Use of a High Involvement

Instructional Method to Enhance Student’s Learning of Distribution Concepts,” Journal of

Marketing Education, Vol. 12, No. 3 (Fall 1990), pp. 22-29.

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Stock, James R., “Managing Computer, Communication and Information Technology

Strategically: Opportunities and Challenges for Warehousing,” The Logistics and

Transportation Review, Vol. 26, No. 2 (June 1990), pp. 133-148.

Stock, James R., “Logistics Thought and Practice: A Perspective,” International Journal of


Emmelhainz, Larry W. and James R. Stock, “An Evaluation of Logistics and Related Journals,”

International Journal of Physical Distribution and Materials Management, Vol. 19, No. 12

(1989), pp. 40-45.

Stock, James R., "The Maturing of Transportation: An Expanded Role for Freight Carriers,"

Journal of Business Logistics, Vol. 9, No. 2 (1988), pp. 15-31.

Stock, James R., "A Compendium of Doctoral Research in Logistics: 1970-1986," [Part II],


Stock, James R., “Strategic Warehousing: Bringing the ‘Storage Game’ to Life,” Warehousing

Education and Research Council Technical Paper (1988), 7 pages.

Stock, James R., “A Compendium of Doctoral Research in Logistics: 1970-1986,” [Part I],


Stock, James R. and Paul H. Zinszer, “The Industrial Purchase Decision for Professional

Services,” Journal of Business Research, Vol. 15, No. 1 (1987), pp. 1-16.

Stock, James R. “Uses of Computerized Inventory Management Systems,” Strategy and

Executive Action, No. 3 (Fall 1985), pp. 14-19.

Lambert, Douglas M., James R. Stock and Robert L. Cook, “Measuring and Controlling

Distribution Performance,” Strategy and Executive Action, Vol. 1, No. 1 (Spring 1984), pp.

19-25.

Stock, James R. and Douglas M. Lambert, “International Distribution Systems—A Comparative

Approach,” in Comparative Marketing Systems, Edited by Erdener Kaynak and Ronald

Savitt (New York: Praeger Publishers, 1984), pp. 183-199.

Stock, James R. and Douglas M. Lambert, “Physical Distribution Management in International

Marketing,” International Marketing Review, Vol. 1, No. 1 (Autumn 1983), pp. 28-41.

[Reprinted in David M. Andrus, D. Wayne Norvell and Shalini Goguma, International

Marketing Management: A Reader (Bessemer, AL: Colonial Press, 1988), pp. 278-291]

Stock, James R. and Paul H. Zinszer, “The Use of External Consultants in Addressing Future

Logistics Problems/Issues,” Journal of Business Logistics, Vol. 3, No. 2 (1982), pp. 104-

122.

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Lambert, Douglas M. and James R. Stock, “Strategic Planning for Physical Distribution,”


Lambert, Douglas M. and James R. Stock, “Using Advanced Order Processing Systems to

Improve Profitability,” Business, Vol. 32, No. 2 (April-May-June 1982), pp. 22-29.

[Reprinted in Barry Berman and Joel R. Evans, Readings in Marketing Management (New

York: John Wiley and Sons, 1984), pp. 302-310]

Christopher, Martin G., Douglas M. Lambert, James R. Stock and Robert H. Quinn, “Corporate

Energy Programs: A Multinational Comparison,” Business, Vol. 31, No. 6 (November-

December 1981), pp. 2-9.

Stock, James R. and Douglas M. Lambert, “Business Makes Room for the Energy Executive,”

Business, Vol. 30, No. 6 (November-December 1980), pp. 27-30.

McDermott, Dennis R. and James R. Stock, “An Application of the Project Delphi Forecasting

Method to Logistics Management,” Journal of Business Logistics, Vol. 2, No. 1 (1980), pp.

1-17.

Stock, James R. and Douglas M. Lambert, “The Corporate Energy Plan,” California

Management Review, Vol. 22, No. 1 (Fall 1979), pp. 5-12.

Lambert, Douglas M. and James R. Stock, “Organizing and Implementing the Corporate Energy

Plan,” MSU Business Topics, Vol. 27, No. 3 (Summer 1979), pp. 5-15.

Stock, James R., “Regulations, Regulators, and Regulatory Issues: A Motor Carrier

Perspective,” Transportation Journal, Vol. 18, No. 3 (Spring 1979), pp. 65-73.

Lambert, Douglas M. and James R. Stock, “The Corporate Energy Policy: A Management

Planning Perspective,” Long Range Planning, Vol. 12, No. 2 (April 1979), pp. 45-51.

Lambert, Douglas M., James F. Robeson and James R. Stock, “An Appraisal of the Integrated

Physical Distribution Management Concept,” International Journal of Physical Distribution

and Materials Management, Vol. 9, No. 1 (1978), pp. 74-88.

Stock, James R. and Bernard J. La Londe, “The Purchasing Approach to Transportation Mode

Selection,” Journal of Purchasing and Materials Management, Vol. 14, No. 1 (Spring

1978), pp. 2-5.

Lambert, Douglas M. and James R. Stock, “Physical Distribution and Consumer Demands,”

MSU Business Topics, Vol. 26, No. 2 (Spring 1978), pp. 49-56. [Translated into Spanish and

reprinted in Administratgion de Empresas, Republica Argentina; Reprinted in James and

Donald Woods, eds., Readings in Contemporary Physical Distribution (Penwell Publishing

Co., 1981), pp. 304-311; Reprinted in Robert A. Robicheaux, William M. Pride and O.C.

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Ferrell, eds., Marketing: Contemporary Dimensions, 2nd ed. (Houghton Mifflin Co., 1980),

pp. 210-218]

Stock, James R. and Bernard J. La Londe, “The Transportation Mode Decision Revisited,”

Transportation Journal, Vol. 17, No. 2 (Winter 1977), pp. 51-59.

RESEARCH AND ARTICLES IN PROCESS

Hooker, Robert E., Jeannette A. Mena, Jennifer A. Espinosa, Iana Lukina, and James R. Stock,

“Aligning Dynamic Capabilities and Strategic Processes to Achieve Sustainable Omni-

channel Performance,” submitted to Journal of Business Logistics.

Swanson, David, Lakshmi Goel, Kristoffer Francisco, and James R. Stock,“Identifying the SCM

Discipline Through Theoretical Research,” submitted to Supply Chain Management: An

International Journal, under second review.

Swanson, David, Lakshmi Goel, Kristoffer Francisco, and James R. Stock, “Twenty-five Years

of Theoretical Research in Supply Chain Management: A Systematic Literature Review,”

submitted to the Journal of Operations Management.

Stock, James, Robert E. Hooker, and Jeannette A. Mena, “Developing a Model of Reverse

Logistics Using Industrial Buyer Behavior Models and Theory,” submitted to Journal of

Business Logistics.

Nakhata, Chinintorn, Tung Nguyen, James Stock, and Zhangqiong Wang, “Supply Chain

Sustainability in Asian Manufacturers: The Case of China, Thailand and Vietnam,” data

collection completed.

Espinosa, Jennifer A. and James R. Stock, “Exploring Current Conditions and Challenges in

Sustainability Reporting Involving Supply Chain Management Issues: Evidence from the

Top 30 U.S. Service and Manufacturing Firms,” Working Paper.

Besharat, Ali, Chinintorn Nakhata, and James Stock, “Superfluous Spending with Social

Coupons,” Working Paper.

Wang, Zhangqiong and James Stock, “Supply Chain Management Sustainability Practices of

Chinese Manufacturers,” Working Paper.

PROFESSIONAL PUBLICATIONS

Stock, James, “El Reto que Impone el Mundo del Omnichannel,” Gondola, Ano 7, No. 14

(Octubre 2016), pp. 38-42.

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Stock, James R., “A Retrospective Perspective of the Future of Supply Chain Management,”

CSCMP Supply Chain Quarterly, (Quarter 2, 2013), pp. 30-34.

Stock, James R., “A No-Lose Proposition for Practitioners, Academics, and the Profession,”

CSCMP Supply Chain Comment, Vol. 39 (July/August 2005), pp. 8-9.

Stock, James R., “Reverse Logistics in the Supply Chain,” Business Briefing: Global

Purchasing & Supply Chain Management (October 2001), pp. 44-48.

Stock, James R., “Développement et mise en œuvre des programmes de reverse logistics,”

Logistique & Management, Vol. 7, No. 2 (1999), pp. 79-84.

Stock, James R., “Future Trends in Logistics and Warehousing,” Vision, Vol. 2 (1999), pp. 1-3.

Stock, James R., “The ‘Lucre’ in Garbage,” Economic Bulletin, Vol. 28, No. 6 (June 1999), pp.

8-12.

Stock, James R., “Reverse Logistics,” SOLEtech, Vol. 2.2 (February 1999), pp. 2-4.

Stock, James R., “Optimising Resources in Supply Chain Management,” USA and Europe in

Business 1998, annual yearbook published by the European Council of American Chambers

of Commerce (1997), pp. 117-120.

Stock, James R., “Viewpoint: Whither Reverse Logistics?” Strategic Insights into Quality, Vol.

5, No. 4 (1997), pp. 3-4.

Stock, James R., “Academic Outlook: On Top of the Emerging Environmental Logistics

Industry,” Channels, the UPS Worldwide Logistics magazine, Vol. 1, No. 2 (1997), pp. 10-

11.

Stock, James R., “Logistics Trends Impacting Transportation and the Transportation Executive,”

Private Carrier, Vol. 33, No. 10 (October 1996), pp. 24-29.

Stock, James R., “Viewpoint: A Perspective on Logistics in TQM,” Strategic Insights into

Quality, Vol. 3, No. 3 (September 1995), pp. 3-4.

Stock, James R., “Moments of Truth...Are You Really Servicing Customers?” The Executive,

publication of the College of Business Administration, University of South Florida (1995),

pp. 17-18.

Stock, James R., “Logistics: The Business We Are In,” Professional Broker

(November/December 1994), p. 15.

Stock, James R., “Logistics and the Green Marketing Revolution,” Logistics Canada (March

1993), pp. 1-2.

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Stock, James R., “News from Academia,” Council of Logistics Management, South Florida

Roundtable Newsletter, Third Issue (1992), p. 3.

Stock, James R., “Many Materials, Including Cases, are Available to Teach Logistics/Physical

Distribution from a Marketing Perspective,” Marketing Educator, Vol. 4, No. 3 (Fall 1985),

pp. 6 and 8.

Stock, James R., “Trip Experiences are Remembered,” The Real Issue, Vol. 5, No. 3 (October

15, 1984), pp. 1 and 4.

Zinszer, Paul H. and James R. Stock, “Those (xxxx/Dear) Consultants: Part III,” Distribution,

Vol. 81, No. 11 (November 1982), pp. 59-63.

Zinszer, Paul H. and James R. Stock, “Those (xxxx/Dear) Consultants: Part II,” Distribution,

Vol. 81, No. 9 (September 1982), pp. 46-48 and 50.

Zinszer, Paul H. and James R. Stock, “Those(xxxx/Dear) Consultants: Part I,” Distribution, Vol.

81, No. 8 (August 1982), pp. 52-and 56-57.

Stock, James R. and Earl A. Carrara, “How to Choose a Public Warehouse,” Distribution, Vol.

79, No. 8 (April 1980), pp. 42-46.

La Londe, Bernard J., Douglas M. Lambert and James R. Stock, “The Distribution Executive—

An Emerging Professional,” Handling & Shipping Management Presidential Issue (1979),

pp. 62-75.

La Londe, Bernard J., Douglas M. Lambert and James R. Stock, “Physical Distribution

Management Skills for the 1980’s,” Defense Transportation Journal, Vol. 35, No. 4 (August

1979), pp. 28-29.

Stock, James R., “Transportation Regulation: A Shipper and Carrier Perspective,” Distribution

Worldwide, Vol. 77, No. 5 (May 1978), pp. 2-5.

Grabner, John R., Bernard J. La Londe and James R. Stock, “Customer Service Practices in the

Motor Carrier Industry,” Sales and Marketing Council Bulletin (Jan/Feb 1977), pp. 3-7.

Stock, James R., “How Shippers Judge Carriers,” Distribution Worldwide, Vol. 75, No. 8

(August 1976), pp. 32-35. [Reprinted in James C. Johnson, Readings in Contemporary

Physical Distribution, 3rd ed. (Tulsa, OK: Petroleum Publishing Co., 1978), pp. 163-166]

CONFERENCE PROCEEDINGS

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Koshkaki, Majid Rahmanian, Britta Gammelgaard, and James Stock, “Sustainability

Reporting—A Comparative Study of Supply Chain Practices,” 29th Annual NOFOMA

Conference, Lund, Sweden, June 8-9, 2017. [refereed]

Nakhata, Chinintorn, Anne Roggeveen, Ali Besharat, and James Stock, “Exploring Consumer

Spending When Redeeming Online Daily Coupons,” Academy of Marketing Science Annual

Conference, Coronado Beach, CA, May 24-26, 2017. [refereed]

Nguyen, Tung and James Stock, “Supply Chain Management Sustainability Practices of

Vietnamese Firms,” 2017 POMS Annual Conference, Seattle, WA, May 5-8, 2017.

[refereed]

Espinosa, Jennifer A. and James R. Stock, “Exploring Current Conditions and Challenges in

Sustainability Reporting Involving Supply Chain Management Issues: Evidence from the

Top 30 US Service and Manufacturing Firms, Proceedings of the CSCMP Educator’s

Conference, San Diego, CA, September 27, 2015. [refereed]

Baker, Brent L. and James R. Stock, “The Importance of Historical Research in Logistics and

Supply Chain Management: A Biographical Perspective,” Proceedings of the CSCMP

Educator’s Conference, Philadelphia, PA, October 2, 2011. [refereed]

Stock, James R. and C. Jared Broadus, “Defining Supply Chain Management: A Qualitative

Study,” Proceedings of the 2005 Council of Supply Chain Management Professionals SCM

Educators’ Conference, October 23, 2005. [refereed]

Mulki, Jay P. and James R. Stock, “Evolution of Relationship Marketing,” Proceedings of the

11th Conference on Historical Analysis and Research in Marketing, May 15-18, 2003.

[refereed]

Jaramillo, Fernando and James R. Stock, “Historical and Present Perspectives on Price

Bundling,” Proceedings of the 11th Conference on Historical Analysis and Research in

Marketing, May 15-18, 2003. [refereed]

Stock, James R., “Evolving Trends in International Logistics Research,” in Case Study Research

in Logistics, Lauri Ojala and Olli-Pekka Hilmola, eds., January 2003, pp. 149-155. [refereed]

Stock, James R., “The Development of Supply Chain Management Thought: Perspectives for

the Future,” Proceedings of the 2001 Transportation and Logistics Educators Conference,

September 30, 2001. [refereed]

Stock, James R., “Avoiding the Seven Deadly Sins of Reverse Logistics,” Proceedings of the

Annual Conference of the Council of Logistics Management, September 24-27, 2000, CD-

Rom. [non-refereed]

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Stock, James R., “Development and Implementation of Reverse Logistics Programs,”

Proceedings of the Annual Conference of the Council of Logistics Management, October

11-14, 1998, pp. 579-586. [non-refereed]

Stock, James R., “Trends and Perspectives in Reverse Logistics,” Proceedings of the 1998

APICS Remanufacturing Symposium, May 18-19, 1998, pp. 42-46. [non-refereed]

Stock, James R., “Advancing Logistics Research and Thought Through the ‘Borrowing’ of

Theories from Other Disciplines: Some ‘Old’ Ideas Whose Times Have Come,”

Proceedings of the 1995 Transportation and Logistics Educators Conference, October 8,

1995, pp. 181-215. [refereed]

Stock, James R., “Logistics Quality: Managing the Firm’s Moments of Truth,” Proceedings of

Logistics ‘94, the Asia-Pacific International Conference, August 31-September 2, 1994,

unnumbered, 12 pages. [non-refereed]

Stock, James R., “Creating a ‘World Class’ Organization through Logistics Service Quality,”

Proceedings of the Conference on the Total Logistics Concept, June 4-5, 1991, pp. 1-15.

[refereed]

Stock, James R. and Cornelia Dröge, “Logistics Mission Statements: An Appraisal,”

Proceedings of the 1990 Transportation and Logistics Educators Conference, October 7,

1990, pp. 79-91. [refereed]

Lambert, Douglas M., James R. Stock and Jay U. Sterling, “A Gap Analysis of Buyer and Seller

Perceptions of the Importance of Marketing Mix Attributes,” Proceedings of the 1990

American Marketing Association Summer Educators’ Conference, August 4-7, 1990, p. 208.

[refereed]

Emmelhainz, Margaret A., James R. Stock and Larry W. Emmelhainz, “Consumer Response to

Out-of-Stock Conditions: Implications for Marketing Managers,” Proceedings of the 1990

Winter Marketing Educators’ Conference, February 24-27, 1990, p. 176. [refereed]

Emmelhainz, Larry W., James R. Stock and Margaret A. Emmelhainz, “Retail Product

Stockouts: Now What?” Proceedings of the Annual Conference of the Council of Logistics

Management, October 22-25, 1989, pp. 71-80. [non-refereed]

Stock, James R., Marie Adele Hughes and Lisa Portwood Wahl, “Utilizing Student’s

Involvement in Developing a Videotape Case Study to Increase Learning of Fundamental

Principles, Generalizations and/or Theories,” Proceedings of the 1989 American Marketing

Association Educators’ Conference, p. 13. [refereed]

Stock, James R. and Kathleen R. Whitney, “A Historical Assessment the Development of the

Discipline of Logistics: An Appraisal and a Critique,” Proceedings of the Fourth

15

Conference on Historical Research in Marketing, April 29 - May 1, 1989, pp. 54-73.

[refereed]

Emmelhainz, Larry W. and James R. Stock, “An Examination of Logistics and Related

Publications from an Academician’s Perspective,” Proceedings of the Eighteenth Annual

Transportation and Logistics Educators’ Conference, October 9, 1988, pp. 1-20. [refereed]

Emmelhainz, Larry W. and James R. Stock, “Logistics Journals—What Matters to the SOLE and

Non-SOLE Logistician,” Proceedings the 23rd Annual International Logistics Symposium

of the Society of Logistics Engineers, August 23-25, 1988, pp. 467-473. [refereed]

Alonso, Ramon C. and James R. Stock, “The Essentials of an Effective and Efficient Logistics

Organization,” Proceedings the Twenty-Third Annual Conference of the Council of

Logistics Management, October 27-30, 1985, pp. 453-459. [non-refereed]

Harris, William D. and James R. Stock, “Marketing and Distribution: Coming Back Together at

Last!” Proceedings of the Fifteenth Annual Transportation and Logistics Educators’

Conference, October 27, 1985, pp. 48-67. [refereed]

Harris, William D. and James R. Stock, “The Re-Integration of Marketing and Distribution: A

Historical and Future Perspective,” Proceedings of the Second Workshop in Historical

Research in Marketing, April 28-30, 1985, pp. 420-440. [refereed]

Gillis, George and James R. Stock, “Strategic Planning,” Proceedings of the Twenty-Second

Annual Conference of the National Council of Physical Distribution Management,

September 16-19, 1984, pp. 207-220. [non-refereed]

Stock, James R., “The Present State of Logistics Publications—Are They Really Doing the Job?”

Proceedings of the Fourteenth Annual Transportation and Logistics Educators’ Conference,

September 16, 1984, pp. 37-63. [refereed]

Stock, James R. and Paul H. Zinszer, “Strategic Distribution Planning—Managing and

Implementing the Plan,” Proceedings the Twentieth Annual Conference of the National

Council of Physical Distribution Management, October 10-12, 1982, pp. 735-758. [non-

refereed]

Stock, James R., “The Need for Performance Measurement in Warehousing and Transportation,”

Proceedings of the Second Annual Logistics Resource Forum, September 9-12, 1982, pp.

297-313. [non-refereed]

Stock, James R., “Measuring Distribution Organizational Effectiveness,” Proceedings of the

Tenth Annual Transportation and Logistics Educators’ Conference, October 12, 1980, pp.

15-25. [refereed]

16

Campbell, David R. and James R. Stock, “The Perceived Importance of Publication in Selected

Accounting Journals: A Survey,” in Joseph J. Schultz, Jr., ed., Proceedings of the 1980

Annual Meeting of the American Accounting Association, Midwest Region, pp. 325-334.

[refereed]

Gross, Paul W. Jr., and James R. Stock, “Transportation Costs as a Consideration in Air Force

Contracts,” in Acquisition of Affordable Systems in the 1980’s, Proceedings of the Ninth

Annual DOD/FAI Acquisition Research Symposium, June 9-11, 1980, pp. 11-37 through

11-46. [refereed]

McDermott, Dennis R. and James R. Stock, “A Future Perspective on Logistics Management:

Applying the Project Delphi Technique,” Proceedings of the Eighth Annual Transportation

and Logistics Educators’ Conference, October 16, 1977, pp. 1-5. [refereed]

Stock, James R., “The Issue of Transportation Regulation—A Shipper and Carrier Perspective,”

Proceedings of the Seventh Annual Transportation and Logistics Educators’ Conference,

October 16, 1977, pp. 58-63. [refereed]

La Londe, Bernard J. and James R. Stock, “Transportation Mode Choice From an Industrial

Buyer Behavior Perspective,” in Barnett A. Greenberg and Danny N. Bellenger, eds.,

Contemporary Marketing Thought, Proceedings of the 1977 American Marketing

Association Educators Conference, August 9, 1977, p. 504. [refereed]

Stock, James R., “The Distribution Mode Selection Decision Process,” Proceedings of the Sixth

Annual Transportation and Logistics Educators’ Conference, October 13, 1976, pp. 211-230.

[refereed]

La Londe, Bernard J. and James R. Stock, “Learning Needs: A Survey of Requirements, 1972-

1974,” in Proceedings of the 10th International Logistics Symposium, The Society of

Logistics Engineers, August 12-13, 1975, pp. 92-96. [refereed]

BOOK REVIEWS, BIBLIOGRAPHIES,

PUBLISHED INTERVIEWS AND MISCELLANEOUS

Interview published as part of an article by Katie Lobosco, “Online Shipping will Never be 100%

On Time,” CNNMoney (December 27, 2013), available online at

http://money.cnn.com/2013/12/27/news/ups-holiday-shipping/index.html.

Interview published as part of an article by Josh Green, “What Can We Learn from Holiday

Shipping Delays,” WFLA News Channel 8 (December 26, 2013), available online at

http://www.wfla.com/story/24309206/what-we-can-learn-from-this-years-package-delays .

http://money.cnn.com/2013/12/27/news/ups-holiday-shipping/index.html

http://www.wfla.com/story/24309206/what-we-can-learn-from-this-years-package-delays

17

Interview published as part of an article by Kirsten Gregers Jørgensen, “Virksomheder er nødt til

at være bæredygtige,” SCMagasinet (12 May 2009), pp. 26-27; also available online at

http://scm.dk/hg/sc/artikel.nsf/0/KGJN-7RBCDF.

Interview published as part of an article, “Treat Reverse Logistics the Way you would Your

Forward Pipeline,” Journal of Business Credit and Journal of Trading Partner Practices

(April-May-June 2007), pp. 29-30.

Interview published as part of an article, “The Rainmakers,” DC Velocity (July 2006), pp. 36 &

38.

Interview published as part of an article, “Never Stop Learning,” WERC Sheet (November 2005),

pp. 4-6.

Interview published as part of an article by David Pluviose, “Reverse Waltz,” Multichannel

Merchant (April 1, 2005) [http://www.multichannelmerchant.com].

Interview published as part of article by Leslie Hansen Harps, “Revving Up Returns,” Inbound

Logistics (November, 2003) [http://www.inboundlogistics.com].

Interview published as part of article by Anne Ziegler, “Reverse Logistics: The New Priority?”

Frontline Solutions (November 1, 2003) [http://www.frontlinetoday.com].

Interview published as article, “Ainda não temos uma boa definicão de logística,” Logística

Hoje, No. 44 (May/June 2003), pp. 8-10.

Interview published as part of article by Sarah Mason, “Backward Progress,” IIE Solutions, Vol.

34, No. 8 (August 2002), pp. 42-46.

Interview published as article by Bob Trebilcock, “The Seven Deadly Sins of Reverse Logistics,”

Logistics Management, Vol. 41, No. 6 (June 2002), pp. 31-34.

Interview published as part of article titled “Paper vs. Plastics,” SCA Customer Magazine, No. 2

(2000), pp. 4-6.

Interview published as part of article by Julie DiMaggio, “Reverse Psychology,” Warehousing

Management (May 2000)

[http://www.warehousemag.com/FEATURES/wm0500reverse.htm].

Interview published as part of article titled “From the End of the Supply Chain and into the

Abyss,” Supply Chain Technology News, Vol. 2, No. 5 (May 2000), pp. 27-29, and 34-35.

Interview published as part of article titled “Cash from Trash,” The Economist (February 6,

1999), p. 66.

http://scm.dk/hg/sc/artikel.nsf/0/KGJN-7RBCDF

18

Published excerpts from Development and Implementation of Reverse Logistics Programs

published as part of article titled “Expert Tips on How to Set Up a Reverse Logistics

Program,” Managing Logistics (January 1999), pp. 1, 10-12.

Interview published as part of article titled “Shifting Logistics into Reverse,” Transport Topics

(January 18, 1999), pp. 10 and 12.

Interview titled “Let Competence Flow,” by Ola Westerberg. Appeared in Flow, a news

magazine from ASG AB, Stockholm, Sweden (April 1998), pp. 6-10.

Book Review of JIT II, Revolution in Buying and Selling by Lance Dixon and Anne Millen

Porter (Newton, MA: Purchasing Magazine, 1994). Appeared in International Journal of


Book Review of Warehousing Profitably—A Manager’s Guide by Kenneth B. Ackerman

(Columbus, OH: Ackerman Publications, 1994). Appeared in International Journal of


Book Review of The Logistics Handbook by James F. Robeson, William C. Copacino and R.

Edwin Howe, eds. (New York: Free Press, 1994). Appeared in International Journal of


Book Review of The Distribution Management Handbook by James A. Tompkins and Dale A.

Harmelink, eds. (New York: McGraw Hill, 1994). Appeared in International Journal of


Book Review of Infopartnering: The Ultimate Strategy for Achieving Efficient Consumer

Response by Andre J. Martin (Essex Junction, VT: Oliver Wight Publications, 1994).

Appeared in International Journal of Physical Distribution and Logistics Management, Vol.

24, No. 10 (1994), p. 40.

Book Review of Just-in-Time for the ‘90s: A Wholesaler - Distributor’s Guide to JIT Inventory

Management by John Flanagan and James P. Morgan (Washington, DC: National

Association of Wholesaler-Distributors, 1989). Appeared in International Journal of

Physical Distribution and Logistics Management, Vol. 24, No. 1 (1994), p. 43.

Interview and presentation summary entitled “Moments of Truth: Are You Really Servicing

Customers?” Appeared in Logistics and Materials Handling, Vol. 3, No. 5 (October 21,

1994), pp. 12-15.

Book Review of Reinventing the Warehouse: World Class Distribution Logistics by Roy L.

Harmon (New York: The Free Press, 1993). Appeared in Logistics Spectrum, Vol. 27, Issue

3 (Fall 1993), p. 37.

19

Book Review of Green Marketing: Challenges and Opportunities for the New Marketing Age by

Jacquelyn Ottman (Lincolnwood, IL: NTC Business Books, 1993). Appeared in Marketing

Panoramic Review V, Vol. 11, No. 7 (1993), pp. 13-14.

Article Review of Shirley A. Hopkins, Sandra Strasser, Willie E. Hopkins and Jerry Foster,

“Service Quality Gaps in the Transportation Industry: An Empirical Investigation,” Journal

of Business Logistics, Vol. 14, No. 1 (1993), pp. 145-161. Appeared in Marketing

Panoramic Review V, Vol. 11, No. 7 (1993), pp. 14-15.

Book Review of Green Marketing: Challenges and Opportunities for the New Marketing Age by

Jaquelyn Ottman (Lincolnwood, IL: NTC Business Books, 1993). Appeared in Logistics

Spectrum, Vol. 27, Issue 1 (Spring 1993), p. 29.

Book Review of Logistical Excellence: It’s Not Business as Usual by Donald J. Bowersox,

Patricia J. Daugherty, Cornelia L. Dröge, Richard N. Germain and Dale S. Rogers

(Burlington, MA: Digital Equipment Corporation, 1992). Appeared in Marketing

Panoramic Review IV, Vol. 10, No. 7 (1992), pp. 13-14.

Article Review of Jeffrey A. Schmidt, “The Link between Benchmarking and Shareholder

Value,” Journal of Business Strategy, Vol. 13, No. 3 (May/June 1992), pp. 7-13. Appeared

in Marketing Panoramic Review IV, Vol. 10, No. 7 (1992), pp. 14-15.

Book Review of The Evolution, Status and Future of the Corporate Transportation Function by

Bernard J. La Londe, James M. Masters, Arnold B. Maltz and Lisa R. Williams (Louisville,

KY: American Society of Transportation and Logistics, 1991). Appeared in Marketing

Panoramic Review III, Vol. 9, No. 6 (1991), pp. 10-11.

Article Review of Yosef Sheffi, “Third Party Logistics: Present and Future Prospects,” Journal

of Business Logistics, Vol. 11, No. 2 (1990), pp. 27-39. Appeared in Marketing Panoramic

Review III, Vol. 9, No. 6 (1991), p. 18.

Book Review of Cost Competitive Products: Managing Product Concept to Marketplace Reality

by Phillip R. Witt (Reston, VA: Reston Publishing Company, 1986). Appeared in

Marketing Panoramic Review II, Vol. 8, No. 5 (1990), p. 17.

Article Review of Andrall E. Pearson, “Six Basics for General Managers,” Harvard Business

Review, Vol. 67, No. 4 (July/August 1989), pp. 94-101. Appeared in Marketing Panoramic

Review II, Vol. 8, No. 5 (1990), p. 18.

Interview entitled “Marketing Professor Tells of Visit to Russia,” by Donna Elms. Appeared in

USF Oracle, Vol. 27, No. 147 (November 28, 1990), p. 9.

Interview entitled “Professor Snaps Class Photos,” by Alyssa R. Harvey. Appeared in The State

News, Vol. 84, No. 59 (April 12, 1989), p. 12.

20

Interview entitled “Jim Stock Sees Progress in Logistics/ Distribution over the Next Decade,” by

Burr W. Hupp. Appeared in DCW Distribution Network Newsletter, Vol. 3, No. 1 (January

1989), p. 6.

Interview and news story entitled “Civilian Prof at AFIT Agrees to Another Year,” by Capt.

Dwight C. Daniels. Appeared in the Air Force Times (October 1987).

Interview published as part of article entitled “How to Boost Efficiency,” by Lisa H. Harrington.

Appeared in Traffic Management, Vol. 21, No. 7 (July 1982), pp. 39-40 and 42-44.

Book Review of Modern Materials Management by Richard T. Tersine and John H. Campbell

(New York: Elsevier-North Holland, 1977). Appeared in Industrial Marketing

Management, Vol. 8, No. 2 (April 1979), pp. 175-176.

Stock, James R., Transportation: The Domestic System by Robert C. Lieb (Reston, VA: Reston

Publishing Co., Inc., 1978) and Transportation in America: Users, Carriers, Government,

by Donald V. Harper (Englewood Cliffs, NJ: Prentice-Hall, Inc., 1978). Appeared in

Journal of Marketing, Vol. 42, No. 4 (October 1978), p. 102.

Interview published as part of article entitled “No Buck Rogers in Corporate Logistics,” by Brian

S. Moskal. Appeared in Industry Week, Vol. 196, No. 4 (February 20, 1978), pp. 75-86.

Interview published as article entitled “Energy, Environment and Economics: A Challenge to

Shippers Worldwide,” by Francis Quinn. Appeared in Traffic Management International,

Vol. 1, No. 2 (Summer 1978), pp. 12-14.

“Transportation,” in Bernard J. La Londe and Paul H. Zinszer, Customer Service: Meaning and

Measurement (Chicago: NCPDM, 1976), pp. 81-100.

La Londe, Bernard J., James R. Stock and Mary Ann Von Glinow, National Council of Physical

Distribution Management Supplement to Bibliography on Physical Distribution

Management (January 1974), 68 pages.

SEMINARS, WORKSHOPS AND PRESENTATIONS

“Reverse Logistics and Sustainable Supply Chain Management: Military Applications,”

CENTCOM, MacDill Air Force Base, Tampa, FL, June 7, 2017.

“Supply Chain Management: Implications for the Military,” CENTCOM, MacDill Air Force

Base, Tampa, FL, May 24, 2017.

Nguyen, Tung and James Stock, “Supply Chain Management Sustainability Practices of

Vietnamese Firms,” 2017 POMS Annual Conference, Seattle, WA, May 5-8, 2017.

21

“Challenges of the Supply Chain in an Omnichannel World,” National Trade Federation of

Columbia (FENALCO) Convention of Supermarkets, Self-services and Suppliers of the

Sector, Cartagena, Colombia, October 26, 2016.

“Achieving Success in Academic Publishing,” Hanken School of Economics, Helsinki, Finland,

October 11, 2016.

“Amazon, eBay and Star Trek: What do They Have in Common?” American Voices: Exploring

the Kaleidoscope of American Culture, University of Turku, Turku, Finland, October 7,

2016.

“Corporate Sustainability Reporting: Comparison of Practices in Five Countries,” Hanken

Research Day, Hanken School of Economics, Helsinki, Finland, September 30, 2016.

“Understanding the Complexity of Product Returns Management: A Complex Adaptive Systems

Theory Perspective,” Annual Conference of the Warehousing Research and Education

Council, Providence, RI, May 15-18, 2016.

“Supply Chain Management Sustainability Practices in Chinese Service Firms: A Content

Analysis of Corporate Sustainability Reports,” (with Wang, Zhangqiong, James Stock, and

Huazhong Shuncai Li), International Academy of Business and Economics-Winter

Conference, San Francisco, CA, December 20-22, 2015.

“The Energy and Ecology Impacts and Issues in Reverse Logistics,” InterDisciplinary Exchange

in Action (IDEA) Conference 2013: Focus on Sustainable Energy, University of South

Florida, Tampa, FL, October 14, 2013.

“Pioneers in Logistics and Supply Chain Management” and “Customer Service and Customer

Service Audits,” LogiMaster Program, University of Verona, Verona, Italy, April 28, 2012.

“Trends in Logistics and Supply Chain Management,” IX International Logistics & Supply Chain

Congress, Izmir, Turkey, October 27, 2011.

“Leadership,” Eagle Scout Court of Honor, Plant City, FL, August 13, 2011.

“Marketing Logistics: Trends and Global Aspects” and “Customer Service and Customer

Service Audits,” LogiMaster Program, University of Verona, Verona, Italy, May 6-7, 2011.

“Thoughts and Perspectives on the Development of Logistics and Supply Chain Management,”

University of North Florida Distinguished Supply Chain Management Scholar Series,

Jacksonville, FL, February 24, 2011.

“Development of the Logistics Sector in the United States: Past, Present and Future,” Malaysia

Logistics Roadmap: The Way Forward, Kuala Lumpur, Malaysia, August 4, 2010.

22

“Global Issues in Logistics and SCM: Past, Present and Future,” 22nd Annual NOFOMA

Conference, Kolding, Denmark, June 10, 2010.

“Achieving Success in Academic Publishing,” NORDLOG, Kolding, Denmark, June 9, 2010.

“The Most Significant SCM Developments Impacting Business in the Next 10 Years,” 2010

International Conference on Logistics Systems and Intelligent Management, Harbin, China,

January 9-10, 2010.

“Reverse Logistics” Roundtable, 32nd WERC Annual Conference, Atlanta, GA, April 28, 2009.

“Global Logistics and SCM: Present and Future Trends” and “Customer Service in a Supply

Chain Environment,” LogiMaster Program, University of Verona, Verona, Italy, March 20,

2009.

“Sales—Logistics/SCM Interfaces,” American Marketing Association Winter Conference,

Tampa, FL, February 22, 2009.

“Fundamentals of Reverse Logistics,” Council of Supply Chain Management Professionals

Annual Conference, Denver, CO, October 7, 2008.

“Writing Publishable Articles and Navigating the Review Process,” 2008 Doctoral Symposium,

Council of Supply Chain Management Professionals Annual Conference, Denver, CO,

October 4, 2008.

“Roundtable Presentation,” Thailand CSCMP Roundtable, Bangkok, Thailand, September 18,

2008.

“Publishing in the Journal of Business Logistics,” Thammasat University, Bangkok, Thailand,

September 17, 2008.

“The Future of Logistics and Supply Chain Management,” Thammasat University, Bangkok,

Thailand, September 15, 2008.

“Logistics Challenges with Globalization,” and “Inter-modal and Multi-modal Best Practices and

Strategies,” University of Stellenbosch, Cape Town, Republic of South Africa, August 14,

2008.

“Roundtable Presentation,” South Africa CSCMP Roundtable, Cape Town, Republic of South

Africa, August 13, 2008.

“Developments in Sustainability and Environmentalism in Logistics and Supply Chain

Management,” Lund University, Lund, Sweden, April 25, 2008.

23

“Introduction to Writing Scholarly Papers and Getting Them Published,” Lund University, Lund,

Sweden, April 24, 2008.

“Logistics/SCM Thought and Practice: A 20 Year Perspective and a View toward the Future,”

presentation at the European Research Seminar, Brussels, Belgium, April 23, 2008.

“Reverse Logistics/Product Returns” and “Customer Service,” LogiMaster Program, University

of Verona, Verona, Italy, April 21, 2008.

“The Future of SCM Research,” Fourth Annual Logistics Doctoral Symposium, Tuscaloosa, AL,

April 3-5, 2008.

“The Ohio State University 2007 Survey of Career Patterns in Logistics and SCM,” Council of

Supply Chain Management Professionals Annual Conference, Philadelphia, PA, October 24,

2007.

“Retailer Strategies for Improving the Reverse Logistics Process,” Council of Supply Chain

Management Professionals Annual Conference, Philadelphia, PA, October 23, 2007

“Global Supply Chain Research—What would it take to Become Truly Global? Are we Ready?”

Panel Moderator, CSCMP Supply Chain Management Educators’ Conference, Philadelphia,

PA, October 21, 2007.

“Writing Publishable Articles and Navigating the Review Process,” panelist at Doctoral

Symposium, Council of Supply Chain Management Professionals Annual Conference,

Philadelphia, PA, October 20, 2007.


of Verona, Verona, Italy, May 12 and 14, 2007.

“Trends and Developments in Supply Chain Management,” presentation at the European

Research Seminar, Paris, France, May 9, 2007.

“Backwards Practices that Matter,” 30th WERC Annual Conference, Nashville, TN, April 25,

2007.

“Managing Returns Effectively,” 2007 VCF Global Conference, Marco Island, FL, March 5,

2007.

“Tech Data and the 3PL Industry,” presentation to Logistics Directors of Tech Data, Clearwater,

FL, February 7, 2007.

“The Journal of Business Logistics: Perspectives and Visions of the Journal,” presentation to the

faculty at Smeal College of Business, Pennsylvania State University, December 4, 2006.

24

“Managing Returns Effectively,” 2006 Vendor Compliance Federation Global Conference,

Scottsdale, AZ, November 6, 2006.

“The Journal of Business Logistics: Perspectives and Visions of the Journal,” Sharing

Scholarship Series, University of North Florida, Jacksonville, FL, October 2, 2006.

“Editors: How to Get Published,” The Ph.D. Project, Marketing Doctoral Students Association

Conference, Chicago, IL, August 4, 2006.

“Using Customer/Marketing Audits to Develop Competitive Strategy,” International Warehouse

Logistics Association, Chicago, IL, July 19-20, 2006.

“The Globalization of the Journal of Business Logistics: Perspectives and Visions,” European

Research Seminar, Brussels, Belgium, May 17, 2006.

“Managing Product Returns in Warehousing,” 29th WERC Annual Conference, Orlando, FL,

May 10, 2006.


of Verona, Verona, Italy, March 17-18, 2006.

“Cost, Revenue and Customer Service Aspects of Unsaleables Management,” 2005 Joint

Industry Unsaleables Management Conference, Vancouver, British Columbia, Canada, July

20, 2005.

“Retracing Your Steps—Manage Your Reverse Logistics Needs from the Point-of-Sale,” Interlog

2005 Reverse Logistics Summit, San Diego, CA, June 13, 2005.

“Developments and Trends in Logistics and Supply Chain Management,” CSCMP China

International Conference, Shenzhen, China, June 8-10, 2005.

“New Concepts in Close-Loop and Reverse Logistics,” CSCMP China International Conference,

Shenzhen, China, June 8-10, 2005.


of Verona, Verona, Italy, May 28, 2005.

“Logistics Updated,” Seminar presented to Thai National Shippers Council, Bangkok, Thailand,

March 17, 2005.

“Global Status & Trends in Logistics & Supply Chain Management,” Logistics Executive Forum,

Bangkok, Thailand, March 16, 2005.

25

“Developing Successful Metrics in Supply Chain Management,” Understanding the Financial

Infrastructure for Globalization, USF Center for International Business, Tampa, FL,

February 4, 2005.

“Reverse Logistics/Product Returns and Supply Chain Management,” Sixth Annual Conference

on the Roles of Logistics in Supply Chain Management, St. Louis, MO, October 15, 2004.

“Supply Chain Management—Boundaries and Relationships,” Logimaster International Meeting,

Verona, Italy, June 25, 2004.

“Successful Management of Reverse Logistics and Product Returns,” Logimaster Program,

University of Verona, Verona, Italy, June 22, 2004.

“Customer Service in a Supply Chain Management Environment,” Logimaster Program,

University of Verona, Verona, Italy, June 22, 2004.

“Bringing it Back,” 27th Annual Conference of the Warehousing Education and Research

Council, Atlanta, GA, May 17, 2004.

“The Relationship of Supply Chain Management and Marketing: Present Perspectives and

Future Directions”, AMA Faculty Consortium on Supply & Value Chain Management, Ft.

Worth, TX, November 2, 2003.

“Perspective and Overview of the Closed Loop Supply Chain and Reverse Logistics,” Council of

Logistics Annual Conference, Chicago, IL, September 22, 2003.

“The Use of Third-Parties in Logistics,” IX Forum Nacional Logistica Seminario Internacional,

Rio de Janeiro, Brazil, August 20, 2003.

“Customer Service Measurements in a Supply Chain Environment,” Logimaster International

Meeting, Verona, Italy, June 14, 2003.

“Reverse Logistics,” Logimaster Program, University of Verona, Verona, Italy, June 13, 2003.

“Customer Service,” Logimaster Program, University of Verona, Verona, Italy, June 13, 2003.

“Logistics in Management and the Economy,” University of Lisbon, Lisbon, Portugal, May 29,

2003.

“Trends in Logistics and Supply Chain Management: Organizations and Universities,”

INDEG/ISCTE, Lisbon, Portugal, May 28, 2003.

“The Warehousing Link of Reverse Logistics,” 26th Annual Conference of the Warehousing

Education and Research Council, San Francisco, CA, April 29, 2003.

26

“The Value of Reverse Logistics: Successful Management of Product Returns,” NxTrend

Executive Retreat, Fort Myers, FL, April 13-15, 2003.

“Logistics Role in Supply Chain Management,” Clarkson University, Potsdam, NY, February 24,

2003.

“The Development of Supply Chain Thought,” Clarkson University, Potsdam, NY, February 24,

2003.

“Evolving Trends in International Logistics Research,” Joint-Nordic PhD Program in Logistics,

Turku University, Turku, Finland, January 14, 2003.

“Reverse Logistics in an Era of Supply Chain Management,” Universita Degli Studi di Verona,


“A Perspective on Logistics in North America,” Universita Degli Studi di Verona, Verona, Italy,

June 17, 2002.

“Customer Service: Methodological Issues,” Soddisfare il Cliente con un Servizio Eccellente:

Customer Service e Sfida Logistica, Verona, Italy, June 15, 2002.

“Warehousing’s Role in Reverse Logistics,” 25th Annual Conference of the Warehousing

Education and Research Council, Chicago, IL, April 29, 2002.

“Fundamentals of Logistics,” Suncoast Chapter of SOLE, Clearwater, FL, April 17, 2002.

“Educating Students about Business in the 21st Century,” University of South Florida Phi Kappa

Phi Induction Ceremony, Tampa, FL, April 7, 2002.

“Logistics Role in Supply Chain Management,” Florida LOG 2002 Conference, Orlando, FL,

February 16, 2002.

“Developing Corporate Advantage through Customer Service,” 38th Annual World Food

Logistics Organization Institute, Norman, OK, February 3, 2002.

“Reverse Logistics in an Era of Supply Chain Management,” Suncoast Chapter of SOLE,

Clearwater, FL, October 17, 2001.

“Developing Reverse Logistics Programs,” Expologistica 2001, Mexico City, Mexico, July 4-6,

2001.

“The 7 Deadly Sins of Reverse Logistics,” 1st Reverse Logistics International Meeting, Zaragoza,

Spain, May 7-8, 2001.

27

“Reverse Logistics,” South Florida Roundtable of the Council of Logistics Management, Ft.

Lauderdale, FL, February 13, 2001.

“Marketing Creates Corporate Value,” 2001 Physician Insurers Association of America

Marketing Workshop, Tampa, FL, February 1-2, 2001.

“Avoiding the Seven Deadly Sins of Reverse Logistics,” Annual Conference of the Council of

Logistics Management, New Orleans, LA, September 24-27, 2000.

“The Global Outlook on Reverse Distribution/Logistics,” 11th Annual Reverse Distribution

Conference, Orlando, FL, September 19, 2000.

“Business Logistics Workshop,” Annual Symposium of SOLE—The International Society of

Logistics, New Orleans, LA, August 6, 2000.

“Logistics Thought and Practice,” University of Verona, Verona, Italy, June 10, 2000.

“Customer Service,” University of Verona, Verona, Italy, June 9, 2000.

“Reverse Logistics: Environmental, Financial, and Service Issues,” University of Verona,


“Trends in Logistics: Logistics after the Millennium,” Department of Transport Economics,

Rand Afrikaans University, Johannesburg, Republic of South Africa, May 11, 2000.

“Trends in Commercial Logistics: Logistics after the Millennium,” 7th Annual Technical

Conference, Florida Log 2000 Conference, Orlando, FL, February 19, 2000.

“Introduction to Writing Scientific Papers,” The Joint-Nordic Ph.D. Program in Logistics,

Copenhagen, Denmark, January 28, 2000.

“Research in Logistics: The ‘Borrowing’ of Theories from Other Disciplines,” The Joint-Nordic

Ph.D. Program in Logistics, Copenhagen, Denmark, January 26, 2000.

“Maximizing Asset Recovery from Returned Goods,” Implementing Reverse Logistics

Conference, Chicago, IL, November 16, 1999.

“Business Issues in the 21st Century: An Academic Approach,” Annual Conference of the

Council of Logistics Management, Toronto, Canada, October 17-20, 1999.

“Research Vectors for 2000 and Beyond,” Logistics Educators’ Conference, Toronto, Canada,

October 17, 1999.

“Future Trends in Direct Logistics,” 6th Annual Reverse Logistics & Product Life Cycle

Management Conference, Pinehurst, NC, September 1, 1999.

28

“Reverse Logistics Tutorial,” 6th Annual Technical Conference, Florida Log ’99, Orlando, FL,

February 12, 1999.

“Development and Implementation of Reverse Logistics Programs,” Annual Conference of the

Council of Logistics Management, Anaheim, CA, October 11-14, 1998.

“Logistics Management,” Bay Area Manufacturer’s Association, Clearwater, FL, October 2,

1998.

“Reverse Logistics,” Central Florida Roundtable of the Council of Logistics Management,

Orlando, FL, September 22, 1998.

“A Reverse Logistics Case Study,” Reverse Logistics Management Conference, Lake Tahoe, NV,

September 18, 1998.

“The Future of Warehousing and Distribution,” Direct Logistics Symposium, Lake Tahoe, NV,

September 17, 1998.

“Global Best Practices in Reverse Logistics,” International Transportation & Logistics Exhibition

and Conference, Chicago, IL, June 4, 1998.

“Trends and Perspectives in Reverse Logistics,” APICS Remanufacturing Symposium, San

Diego, CA, May 19, 1998.

“Reverse Logistics,” Norwegian School of Management, Oslo, Norway, April 28, 1998.

“Trends in Logistics,” Norwegian School of Management, Oslo, Norway, April 27, 1998.

“Research in Logistics and Marketing,” Norwegian School of Management, Oslo, Norway, April

24, 1998.

“Customer Requirements and Expectations” and “Transportation Implications of Reverse

Logistics,” University of North Florida Executive Seminar entitled “Transportation

Strategies for the Year 2000,” Ponte Vedra Beach, FL, February 18-20, 1998.

“Emerging and Continuing Trends in Logistics and Air Transportation,” Tampa International

Airport’s 1997 Cargo Executives Familiarization Program, Tampa, FL, October 17, 1997.

“Trends in Logistics and Warehousing,” Southeast Warehouse Association Annual Convention,

Hilton Head, SC, September 18, 1997.

“Managing Logistics for Competitiveness,” Bay Area Manufacturer’s Association, Clearwater,

FL, September 5, 1997.

29

“Recertification for CPL’s,” panel presentation at 32nd Annual International Logistics Conference

of the Society of Logistics Engineers, Orlando, FL, August 5, 1997.

“Advancing Logistics Research and Thought through the ‘Borrowing’ of Theories from Other

Disciplines,” Department of Engineering Logistics, Lund University, Lund, Sweden, May

20, 1997.

“Reverse Logistics,” presentation to Corporate Environmental Officers of a number of Swedish

companies and the Department of Engineering Logistics, Lund University, Lund, Sweden,

May 16, 1997.

“The Future of Logistics Education and Research,” Department of Engineering Logistics, Lund

University, Lund, Sweden, May 15, 1997.

“Emerging Logistics Trends,” Department of Engineering Logistics, Lund University, Lund,

Sweden, May 13, 1997.

“Customer Requirements and Expectations” and “Benchmarking: Development and

Implementation,” University of North Florida Executive Seminar entitled “Transportation


“The Present and Future of Logistics,” presentation to Watkins Motor Lines, Inc. sales and

management teams, Lakeland, FL, December 18, 1996 and January 8, 1997.

“The Role of Airlines in the Logistics Revolution,” Tampa International Airport’s 1996 Cargo

Familiarization Conference, Tampa, FL, November 1, 1996.

“Logistics and Transportation: Where We’ve Been, Where We’re at Now, and Where We

Should be Going,” Tampa Bay Cargo Association, Tampa. FL, August 20, 1996.

“The Value of Third Party Logistics and Partnering,” Panel Moderator and Presenter, National

Accounting & Finance Council’s 1996 Management Conference, Orlando, FL, June 25,

1996.

“Customer Requirements and Expectations” and “Benchmarking: Development and

Implementation,” University of North Florida Executive Seminar entitled “Transportation


“Commercial Trends in Logistics,” Third Annual Florida Log '96 Conference, Orlando, FL,

February 10, 1996.

“An In-Depth Analysis of the Implications of the Latest International Developments, Trends,

Laws and Standards for the Transport Sector in South Africa,” Integrated National Transport

Policy and Infrastructure Conference, Pretoria, Republic of South Africa, November 14,

1995.

30

“Customer Requirements and Expectations: Carrier Perspectives” and “Benchmarking:

Development and Implementation,” University of North Florida Executive Seminar entitled

“Transportation Strategies for the Year 2000,” Ponte Vedra Beach, FL, May 15-17, 1995.

“Strategies to Increase Customer Satisfaction,” Plant City Chamber of Commerce, Plant City,

FL, April 28, 1995.

“Conducting an Internal Audit” and “Implications of Product Stockouts for Manufacturers and

Retailers,” University of North Florida Executive Seminar entitled “Building a Competitive

Advantage through Customer Satisfaction,” Ponte Vedra Beach, FL, April 19-21, 1995.

“Logistics and Healthcare,” Central District Meeting of the Materials Management Association

of Florida, Tampa, FL, February 17, 1995.

“Logistics: The Key to Growth and Profitability,” Leadership USF Marketing Session, Tampa,

FL, February 14, 1995.

“Interlog USA ‘94,” speaker on International Advanced Logistics Study Tour, Ponte Vedra

Beach, FL, October 10-12, 1994.

“Logistics Quality,” Logistics ‘94 Conference, Gold Coast, Australia, August 31-September 2,

1994.

“Integrating International Physical Distribution with Marketing,” Marketing Worldwide

Conference, World Trade Institute, New York, NY, June 13, 1994.

“Logistics: The Key to Growth and Profitability,” presentation to Senior Management of Sasol

Limited, Johannesburg, Republic of South Africa, June 1, 1994.

“Overview of Business Logistics,” three-day seminar for Sasol Limited managers, Johannesburg,

Republic of South Africa, June 1-3, 1994.

“Measuring Customer Satisfaction,” “Customer Requirements and Expectations: Carrier

Perspectives” and “Developing Value-Added Strategies,” University of North Florida

Executive Seminar entitled “Transportation Service Quality: Shipper and Carrier

Perspectives,” Ponte Vedra Beach, FL, May 16-18, 1994.

“Transportation and Distribution in the South African Market,” 6th Annual Conference on

International Logistics, World Trade Institute, New York, NY, April 26, 1994.

“Implications of Product Stockouts for Manufacturers and Retailers,” and “Conducting an

Internal Customer Service Audit,” University of North Florida Executive Seminar entitled

“Building a Competitive Advantage through Customer Satisfaction,” Ponte Vedra Beach,

FL, April 7-9, 1994.

31

“Integrating International Physical Distribution with Marketing,” Marketing Worldwide

Conference, World Trade Institute, New York, NY, November 9, 1993.

“Transportation Service Quality,” co-presenter on in-house management training program for

Goodyear Tire & Rubber Company, Akron, OH, June 28-30, 1993.


Perspectives” and “Developing Value-Added Strategies,” University of North Florida



“Implications of Product Stockouts for Manufacturers and Retailers,” University of North Florida

Executive Seminar entitled “Building a Competitive Advantage through Customer

Satisfaction,” Ponte Vedra Beach, FL, April 1, 1993.

“Environmental Logistics: An Idea Whose Time has Come,” New York City Roundtable of the

Council of Logistics Management, New York, NY, March 25, 1993.

“How to Select a Consultant” and “A Guide to Managing the Consulting Process,” 15th Annual

Conference of the Warehousing Education and Research Council, Atlanta, GA, May 31-June

3, 1992.


Perspectives,” and “Developing Value-Added Strategies,” University of North Florida



“Implications of Product Stockouts for Manufacturers and Retailers,” University of North Florida

Executive Seminar entitled “Building a Competitive Advantage through Customer

Satisfaction,” Ponte Vedra Beach, FL, March 11-13, 1992.

“Measuring the Profit Impact of Logistics,” Southeastern Warehousers and Movers Association

46th Annual Convention, Ponte Vedra Beach, FL, September 21, 1991.


Perspectives,” and “Developing Value-Added Strategies,” University of South Florida


Perspectives,” Tampa, FL, April 29-30, 1991.

“Strategic Alliances/Partnerships,” University of South Florida Executive Development Seminar

entitled “Logistics Strategies for the 1990’s,” Tampa, FL, March 25-27, 1991.

32

“Implications of Product Stockouts for Manufacturers and Retailers,” University of South Florida

Executive Seminar entitled “Using Customer Service to Gain Competitive Advantage,”

Tampa, FL, March 20-22, 1991.

“Customer Service—A Key to Growth and Profitability,” American Institute for Shippers'

Associations ‘91 Educational Program, St. Petersburg, FL, March 20, 1991.

“Building a Competitive Advantage with Customer Service,” presentation to the Management

Team of Ashley Aluminum, Inc., Tampa, FL, March 8, 1991.

“Building a Competitive Advantage through Customer Satisfaction,” Sales Associates Training

Seminar for Smalley Transportation Company, Tampa, FL, January 3-4, 1991.

“Marketing Concepts” and “Marketing Strategy and Planning,” series of lectures presented to the

Ministry of Local Industry, Tbilisi, Soviet Republic of Georgia, October 15-16, 1990.

“Marketing Concepts,” “The Marketing of Religion—A Case Study” and “Customer Service in

Marketing and Logistics,” series of lectures presented to Tbilisi State University Business

School, Tbilisi, Soviet Republic of Georgia, October 17-19, 1990.

“A Gap Analysis of Buyer and Seller Perceptions of the Importance of Marketing Mix

Attributes,” American Marketing Association Summer Educator’s Conference, Washington,

DC, August 4-7, 1990.

“The Future of Logistics,” Keynote presentation to senior business executives at the introduction

of a new logistics service company, Viamax, a subsidiary of TRANSNET, Johannesburg,

Republic of South Africa, June 7, 1990.

“Implications of Product Stockouts for Manufacturers and Retailers” and “Product Stockout

Strategies,” University of South Florida Executive Seminar entitled “Using Customer

Service to Gain Competitive Advantage,” Tampa, FL, March 28-30, 1990.

“Product Stockouts at Retail: Now What?” Twenty-Seventh Annual Conference of the Council

of Logistics Management, St. Louis, MO, October 22-25, 1989.

“Strategic Logistics Management,” presented a 3-day course to Business executives, Pretoria,

Republic of South Africa, September 18-20, 1989

“Blending the Spiritual with the Professional: Can a Person Successfully do Both?” Christian

Businessmen Association, Pretoria, Republic of South Africa, September 15, 1989.

“Viewing Logistics Strategically,” South African Production and Inventory Control Society,

Pretoria, Republic South Africa, September 11, 1989.

33

“The Expanding Role of Transportation and Warehousing Service Providers,” Keynote address

to the Council of Logistics Management Western Michigan Roundtable, Grand Rapids, MI,

May 16, 1989.

“A Historical Assessment of the Development of the Discipline of Logistics: An Appraisal and a

Critique,” Fourth Conference on Historical Research in Marketing, Charleston, SC, April

29-May 1, 1989.

“Advanced Seminar on International Marketing,” speaker at the World Trade Institute, New

York, NY, April 10-12, 1989.

“An Examination of Logistics and Related Publications from an Academician’s Perspective,”

Eighteenth Annual Transportation and Logistics Educators’ Conference, October 9, 1988.

“Logistics Journals—Who’s Reading About Logistics?” co-presenter and panel moderator at 23rd

Annual International Logistics Symposium of the Society of Logistics Engineers, Orlando,

FL, August 23-25, 1988.

Participant in the American Marketing Association Faculty Consortium on “Marketing Channels

and Distribution,” Blacksburg, VA, July 24-27, 1988.

“Leading Edge Logistics Issues in a Distributor Environment,” speaker at three seminars for

Unisys Corporation, April 6-8, 1988 (Irvine, CA), April 11-12, 1988 (Philadelphia, PA), and

May 9-11, 1988 (Atlanta, GA).

“Advanced Seminar on International Marketing,” speaker at the World Trade Institute, New

York, NY, February 8-10, 1988.

“Motor Carrier Executive Development Seminar,” speaker at seminar for Unisys Corporation at

the Kellogg Center, Michigan State University, August 23-28, 1987.

“Advanced Seminar on International Marketing,” World Trade Institute, New York, NY, June

17-19, 1987.

“Strategic Warehousing: Creating a Competitive Difference,” Tenth Annual Conference of the

Warehousing Education and Research Council, Kansas City, MO, May 31-June 3, 1987.

“Dynamic Opportunities for Logistics Service Organizations,” Dayton Chapter of the Society of

Logistics Engineers, Dayton, OH, May 7, 1987.

“The Essentials of an Effective and Efficient Logistics Organization,” Twenty-Third Annual

Conference of the Council of Logistics Management, St. Louis, MO, October 27-30, 1985.

“Marketing and Distribution: Coming Back Together at Last,” Fifteenth Annual Transportation

and Logistics Educators’ Conference, St. Louis, MO, October 27, 1985.

34

“Assessing Marketing Opportunities for a Distribution Services Firm,” Twenty-Second Annual

Conference of the National Council of Physical Distribution Management, Dallas, TX,

September 16-19, 1984.

“The Present State of Logistics Publications—Are They Really Doing the Job?” Fourteenth

Annual Transportation and Logistics Educators’ Conference, Dallas, TX, September 16,

1984.

“Incorporating Christian Principles into Strategic/Social Marketing Planning,” invited lecture

presented at the University of Cape Town, Cape Town, Republic of South Africa, May 24,

1984.

“The Status of Integrated Physical Distribution Management,” invited lecture presented at the

University of Cape Town, Cape Town, Republic of South Africa, May 23, 1984.

“Is It Time for a New Marketing Concept?” invited lecture presented at the University of the

Western Cape, Cape Town, Republic of South Africa, May 23, 1984.

“Strategic Distribution Planning—Managing and Implementing the Plan,” Twentieth Annual

Conference of the National Council of Physical Distribution Management, San Francisco,

CA, October 10-12, 1982.

“Strategic Decision Making in Physical Distribution,” American Production and Inventory

Control Society, Oklahoma City Chapter, Oklahoma City, OK, October 7, 1982.

“The Need for Performance Measurement in Warehousing and Transportation,” Logistics

Resource Forum, Kiawah Island, SC, September 9-12, 1982.

“Energy Availability and its Impact on Distribution,” Tract Chairperson at the Eighteenth Annual

Conference of the National Council of Physical Distribution Management, Atlanta, GA,

October 13-15, 1980.

“Measuring Distribution Organizational Effectiveness,” Tenth Annual Transportation and

Logistics Educators’ Conference, Atlanta, GA, October 12, 1980.

Invited Participant to Dana/American Trucking Association Foundation Academic Symposium,

Toledo, OH, September 25-26, 1980.

“Transportation Costs as a Consideration in Air Force Contracts,” HQ/USAF, the Pentagon,

Washington, D.C., October 9, 1979.

Invited Participant to 1979 Association of American Railroads/American Trucking Associations

Carrier Management Conference, Minneapolis, MN, September 10-11, 1979.

35

“Channel Management,” Session Discussant at 1979 American Marketing Association

Educators’ Conference, Minneapolis, MN, August 6-8, 1979.

“Marketing Theory,” Session Chairperson at Academy of Marketing Science 1979 Annual

Conference, Miami, FL, May 9-12, 1979.

“Emerging Trends in Distribution,” invited lecture presented at University of Oklahoma,

Norman, OK, October 27, 1978.

“A Futures Perspective on Logistics Management: Applying the Project Delphi Technique,” co-

presenter at the Eighth Annual Transportation and Logistics Educators’ Conference,

Chicago, IL, October 15, 1978.

“Why Carriers are Selected by Shippers! How Shippers Evaluate Carriers!” Keynote address to

the National Council of Physical Distribution Management Michigan Roundtable, Detroit,

MI, September 29, 1978.

Invited Participant to “The American Academy of Arts and Sciences/Argonne National

Laboratory Symposium on National Energy Issues—How do we Decide?” held on

September 29-30, 1978, in Argonne, IL.

“The Issue of Transportation Regulation—A Shipper and Carrier Perspective,” Seventh Annual

Transportation and Logistics Educators’ Conference, Los Angeles, CA, October 16, 1977.

“Transportation Mode Choice from an Industrial Buyer Behavior Perspective,” Roundtable

Session of the American Marketing Association Educators’ Conference, Hartford, CT,

August 9, 1977.

“Marketing Strategy for Success and Survival,” Michiana Club of Printing House Craftsmen,

South Bend, IN, March 16, 1977.

“Customer Service as Seen by the Transportation Company (Carrier),” Fourteenth Annual

Conference of the National Council of Physical Distribution Management, Louis, MO,

October 13-15, 1976.

“The Distribution Mode Selection Decision Process,” Roundtable Session at the Sixth Annual

Transportation and Logistics Educators’ Conference, St. Louis, MO, October 13, 1976.

“The Retailing/Consumerism Interface,” Keynote Address presented to the Downtown

Mishawaka Association, Mishawaka, IN, July 30, 1976.

“Marketing: Strategies for Success and Survival,” a Marketing Strategy Seminar sponsored by

Small Business Administration, Chamber of Commerce, and the College of Business

Administration, University of Notre Dame, April 20, 27 and May 4 and 11, 1976.

36

“Air Freight Marketing and the LTL Market,” presented to the Marketing Staff of United Air

Lines, September 6-8, 1973.

“Air Freight Marketing and the LTL Market,” presented to the Air Freight Marketing Group of

the Air Traffic Corporation of America, August 5-17, 1973.

CONTRACT RESEARCH EXPERIENCE

March 2018 to July 2019. Principal investigator in research project entitled Identifying Best

Practices in Supply Chain Sustainability in Manufacturing and Retailing Organizations

submitted to the Naval Postgraduate School. The study will examine best practices of

organizations with respect to logistics and supply chain sustainability strategies and tactics.

[funding request: $103,431; Not Funded]

March 2003 to January 2004. Principal investigator in research project entitled Product

Returns/Reverse Logistics in Warehousing: Strategies, Policies and Programs for the

Warehousing Education & Research Council. The study examined best practices and state-

of-the art developments in various reverse logistics processes within warehousing, with

special emphasis on product returns processing. [$29,500]

October 1997 to September 1998. Principal investigator in research project entitled Reverse

Logistics Program Development and Management for the Council of Logistics Management.

The study examined leading edge management practices in North America and Europe and

identified future opportunities for reverse logistics activities within firms and industries.

[$20,000.00]

January 1992 to August 1992. Principal investigator in research project entitled Reverse

Logistics for the Council of Logistics Management. The study provided an overview of the

field of reverse logistics and identified areas of research for academics and practitioners in

the field. [$10,000.00]

May 1991 to June 1992. Co-principal investigator in research project entitled A Multi-Channel

Examination of Customer Satisfaction. Examined customer service standards, competitive

performance and market trends in multiple channels of distribution for a manufacturer of

products distributed to consumer and business segments. [$33,000.00]

May 1990 to December 1990. Co-principal investigator in research project entitled Customer

Satisfaction Research. Investigated marketing strategies that would result in increased levels

of customer satisfaction and a competitive advantage for a large multinational manufacturer

of consumer and industrial products. [$60,500.00]

December 1989 to June 1990. Co-principal investigator in research project entitled Developing

Value-Added Strategies for Building a Competitive Advantage. Investigated marketing mix

37

strategies that could be pursued by a specialty transportation carrier to gain competitive

advantage. [$33,000.00]

September 1989 to August 1990. Co-principal investigator in research project entitled

Developing a Competitive Advantage Through Customer Service. Investigated customer

service strategies of a regional transportation carrier with respect to customer and company

needs. [$27,500.00]

May 1989 to February 1990. Co-principal investigator in research project entitled Establishing

Profitable Customer Service/Distribution Strategies. Investigated customer and company

perceptions of the marketing mix of a large Fortune subsidiary in the computer industry.

Specifically examined customer service elements and their role in developing a competitive

advantage for the firm. [$62,000.00]

August 1981 to April 1983. Developed softbound book entitled Distribution Consultants: A

Managerial Guide to Their Identification, Selection and Use. Study underwritten by major

logistics consulting firm to examine the distribution consulting process. [$5,500.00]

August 1978 to April 1979. Transportation Costs as a Consideration in Air Force Contracts,

USAF Contract No. F33615-78-C-5200. Investigation of the costs, advantages and

disadvantages associated with the awarding of USAF contracts under an F.O.B. destination

versus F.O.B. origin basis. [$8,598.00]

June 1977 to September 1977. Investigated Customer Needs and Future Directions of the Public

Warehousing Industry for the American Warehousemen's Association. Results published as

a portion of The Future of the Public Warehousing Industry by Bernard J. La Londe.

[$3,000.00]

January 1976 to May 1976. Conducted field interviewing of transportation sector in NCPDM

sponsored customer service from a carrier perspective. Results published as portion of

Customer Service: Meaning and Measurement authored by B. J. La Londe and P. H.

Zinszer. [$2,000.00]

DISSERTATION/THESIS COMMITTEES

Member, Dissertation Committee of Annika Lueth, Muma College of Business at the University

of South Florida (completed 2017).

Member, Dissertation Committee of Ruby Qin Saine, Muma College of Business at the

University of South Florida (completed 2017).

Chair, Dissertation Committee of Nazuk Sharma, Muma College of Business at the University of

South Florida (completed 2017).

38

Chair, Dissertation Committee of Jennifer Espinosa, Muma College of Business at the University


Member, Undergraduate Honors Thesis Committee of Erica Barden, College of Fine Arts at the


Chair, Dissertation Committee of Chinintorn Nakhata, College of Business at the University of


Member, Dissertation Committee of Courtney Szocs, College of Business at the University of


Chair, Dissertation Committee of Ivan Lapuka, College of Business at the University of South

Florida (completed 2010).

Co-chair, Dissertation Committee of Brent Baker, College of Business at the University of South

Florida (completed 2009).

Member, Dissertation Committee of Tracy Harmon, College of Business at the University of


Member, Dissertation Committee of Oliver Page, College of Engineering at the University of


Member, Dissertation Committee of Dee Sams, College of Business Administration at the


Member, Thesis Committee of Sachin S. Deokar, College of Engineering at the University of


Opponent, Dissertation Committee of Mazen Saghir, School of Mechanical Engineering, Lund

University, Sweden (completed 2004).

Member, Dissertation Committee of Leroy Robinson, College of Business Administration at the


Member, Dissertation Committee of Oswald Franks, College of Engineering at the University of


Member, Dissertation Committee of Paul E. Robinson, College of Engineering at the University


Chair, Dissertation Committee of Angela Hausman, College of Business Administration at the


39

Outside Evaluator, Dissertation Committee of Anders Ljungberg, Department of Engineering

Logistics, Lund University, Sweden (completed 1998).

Member, Dissertation Committee of Dawn Deeter-Schmelz, College of Business Administration

at the University of South Florida (completed 1996).

Member, Thesis Committee of Subramaniam Govindaswamy, College of Engineering at the


Chair, Thesis Committee for 1LT John Stein, School of Systems and Logistics at the Air Force

Institute of Technology (completed 1988).

Member, Dissertation Committee of Utpal Dutta, College of Engineering at the University of

Oklahoma (completed 1985).

Member, Dissertation Committee of Rowland Chidomere, College of Education at the University

of Oklahoma (completed 1984).

PROFESSIONAL SERVICE

Editorships: Editor, Journal of Business Logistics (2006-2010)

Editor, International Journal of Physical Distribution and Logistics

Management (1990-2003)

Managing Editor, Logistics Spectrum (1992-1994)

Business Logistics Section Editor, Logistics Spectrum (1988-1991)

Editorial

Review

Boards: Asia-Pacific Marketing Review (2012-present)

European Business Review (2005-present)

International Journal of Physical Distribution and Logistics Management

(2004-present)

International Journal of Value Chain Management (2003-present)

Journal of Business Logistics (2004-present)

Logistics Quarterly (2011-present)

40

Logistics Research (2008-present)

Paradigm—Journal of IMT Ghaziabad (2005-present)

Pertanika Journal of Social Sciences & Humanities (2009-present)

South African Journal of Transportation and Supply Chain Management (2005-

present)

Strategic Insights into Quality (1992-1998)

Logistics Spectrum (1988-1995)

The Journal of International Marketing (1994-1995)

The Marketing Strategy Letter (1992-1993)

International Journal of Physical Distribution and Materials Management

(1980-1989)

Strategy and Executive Action (1983-1987)

Reviewer: Reviewer for National Science Foundation (NSF). Social, Behavioral and

Economic Sciences (2008, 2009)

Ad hoc reviewer for European Journal of Operational Research (2004)

Transportation and Logistics Educators’ Conference (1979, 1980, 1982, 1987,

1988, 1989, 1990, 1991, 1993, 1995, 1996, 1997, 2000)

Ad hoc reviewer for Journal of Business Logistics (1997, 1998, 1999, 2000,

2001, 2002, 2003)

Ad hoc reviewer for The International Journal of Logistics Management (2012)

Ad hoc reviewer for Journal of Retailing (1999, 2007, 2008, 2009, 2010, 2011)

Ad hoc reviewer for Special Issue of Industrial Marketing Management (1996)

Ad hoc reviewer for the Journal of the Academy of Marketing Science (1994)

Ad hoc reviewer for The International Journal of Logistics Management (1994,

1995, 1996, 2011)

41

Conferences on Historical Research in Marketing (1989, 1997, 1999)

Retailing and Distribution track for the Southwestern Marketing Association

Conference (1989)

Physical Distribution track of the Academy of Marketing Science Annual

Conference (1989)

Journal of the Academy of Marketing Science Special Issue on Distribution

(1988)

Distribution Channels/Logistics track for the Third Bi-Annual World Marketing

Congress (1987)

American Marketing Association Educators' Conference (1979, 1981, 1983,

1995)

Transportation Research Forum Student Paper Contest (1981, 1982)

Academy of Marketing Science Dissertation Competition (1978)

Misc: Panel Member of the International Academic Advisory Board of the Graduate

School of Management, Universiti Putra Malaysia (2009-2011)

Guest Editor, Special Issue of the International Journal of Physical Distribution

and Materials Management (1988)

Member, Advisory Committee of the Fourth Conference on Historical Research

in Marketing (1988-1989)

Professional

Meeting

Participation:

Session Chair, “Supplier Selection,” IX International Logistics & Supply chain

Congress, Izmir, Turkey, October 28, 2011.

Facility Tours Chair, Annual Conference of the Warehousing Education &

Research Council, Orlando, FL, May 7-10, 2006.

Track Chairperson, “Reverse Logistics,” Annual Conference of the Council of

Logistics Management, Anaheim, CA, October 11-14, 1998.

42

Track Chairperson, “Activity Based Costing and Management,” Annual

Conference of the Council of Logistics Management, Orlando, FL, October 20-

23, 1996.

Track Co-chairperson of Channels and Logistics Track, American Marketing

Association Summer Educators’ Conference, San Diego, CA, August 3-6, 1996.

Session Chairperson, “Strategic Alliances,” American Marketing Association

Summer Educators’ Conference, Washington, DC, August 12-15, 1995.

Program Chairperson, Fifth Annual Doctoral Symposium, Council of Logistics

Management, San Diego, CA, October 6-7, 1995.

Panelist and Presenter, “Future Opportunities, Topics, Funding Sources for

Logistics Research,” Annual Conference of the Society of Logistics Engineers,

San Antonio, TX, August 22, 1995.

Program Chairperson, Annual Conference of the Council of Logistics

Management, Cincinnati, OH, October 16-19, 1994.

Co-chairperson of Logistics Track, Sixth Bi-Annual World Marketing Congress,

Istanbul, Turkey, July 15-19, 1993.

Track Chairperson, “Environmental Issues in Logistics,” Annual Conference of

the Council of Logistics Management (1992)

Track Chairperson, “Consulting—Perspectives from Users and Providers,”

Annual Conference of the Warehousing Education and Research Council (1992)

Track Chairperson, “Organizing for Effective and Efficient Physical

Distribution,” Annual Conference of the National Council of Physical

Distribution Management (1985)

Track Chairperson of session entitled “Energy Availability and its Impact on

Distribution,” Annual Conference of the National Council of Physical

Distribution Management (1980)

Discussant, Annual Meeting of the American Marketing Association (1979)

Other: Member, Circle of Excellence Committee, Council of Supply Chain

Management Professionals (2015-continuous)

President, Council of Logistics Management Central Florida Roundtable (2002-

2004)

43

Chairperson, Research Strategies Committee, Council of Logistics Management

(2002-2003, 2003-2004, 2004-2005)

Member of Educational Strategies Committee, Council of Logistics


Member of Logistics Education Materials Project Committee, Council of

Logistics Management (2000-2005)

Education Chairperson, Council of Supply Chain Management Professionals

Central Florida Roundtable (1998-2002, 2004-2017)

Member of the U.S. Environmental Protection Agency’s Fellowship Peer

Review Panel for Economics and Business (1998)

Member of Growth and Development of Logistics Personnel Research Project

Committee, Council of Logistics Management (1996-1998)

Member, Board of Trustees, Trinity College of Florida, Inc. (1996-present)

Member, Affiliates Advisory Board of Faculty Commons, a division of Campus

Crusade for Christ, International (1988-2004)

Member of International Advisory Committee, World Trade Institute, World

Trade Center, New York, NY (1987-1997)

Member, Institute on Black Life Research Committee, University of South

Florida (1996-2000)

Member of Distinguished Service Award Committee, Council of Logistics

Management (1981, 1986, 1995, 2009)

Member of Society of Logistics Engineers Prize Paper Award Committee (1989,

1993, 1994)

Member of Reverse Logistics Research Committee, Council of Logistics


Member of A.T. Kearney Doctoral Research Grant Selection Committee,

Council of Logistics Management (1979, 1983, 1989)

Member of Advisory Board for TLC Warehousing Services, Inc., Zeeland, MI

(1989)

44

Chairman, A.T. Kearney Doctoral Research Grant Selection Committee,

National Council of Physical Distribution Management (1984-1985)

UNIVERSITY ACTIVITIES

University of South Florida:

Co-Director, Center for Supply Chain Management and Sustainability, College of Business,

Department of Marketing (2013-continuous)

A.P.J. Abdul Kalam Postgraduate Fellowship Selection Committee (2016 and 2017)

Chair, USF Distinguished University Professor Selection Committee (2016)

Faculty Liaison to the Workgroup on Finance and Audit, USF Board of Trustees (2013-2015)

USF Honors and Awards Committee (2007-2010; 2010-2013)

USF Distinguished University Professor Guidelines Review Committee (2013)

Chair, Supply Chain Management Faculty Search Committee, Department of Marketing (2012-

2013)

School of Accountancy Faculty Search Committee (2006-2007)

USF Patel Center Senior Faculty Search Committee (2005-2006)

College of Business Dean’s Search Committee (2005-2006)

College of Business Associate Dean for Research Search Committee (2012-2013)

USF Standing Committee for Research Misconduct (2004-2007; 2007-2010; 2010-2013; 2013-

2016; 2016-2019)

College of Business Faculty Executive Committee (2001-2003, 2003-2005)

College of Business Scholarships/Financial Aid Committee (2000-2001)

Chairperson, Instructor Search Committee, Department of Marketing (2000-2001)

Chairperson, Department of Marketing Merit Salary Increase Committee (1998)

Doyle Center Ad Hoc Committee (1997-1998)

College of Business AACSB Accreditation Sub-Committee on Graduate Programs (1996-1997)

Graduate School Strategic Planning Committee (1995-1996)

College of Business Promotion and Tenure Committee (1994-1995; 1996-1997; 1998-1999;

2000-2001; 2012-2013)

Chairperson, Department of Marketing Promotion and Tenure Committee (1994-1995; 1996-

1997, 1998-1999, 2003-2004, 2012-2013, 2013-2014; 2014-2015; 2015-2016)

College of Business Strategic Planning Committee (1994-1995; 2001-2002)

College of Business Teaching Excellence Committee (1994)

Teaching Incentive Pilot Awards Committee (1993-1994, 1995-1996)

USF Graduate Council (1991-1995); Vice Chair (1993-1994)

Faculty Council, College of Business (1993-1995)

Ph.D. Program Committee, College of Business (1991-2000, 2004-2013; Chair, 1998-1999;

2004-2005)

Ph.D. Coordinator, Department of Marketing (1991-2000, 2004-2013)

Department of Marketing Undergraduate Curriculum Review Committee (1991-1992)

Graduate Policy Committee (1989-1990)

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Department of Marketing Faculty Recruiting Committee (1990-1991; 1996-1997; 1998-1999;

2000-2001)

Michigan State University:

Advisory Board Member of “Integrated Logistics: A Competitive Weapon,” a study of

organization and strategy practices of U.S. Manufacturers, wholesalers, retailers and

distribution service providers (1986-1988)

University of Oklahoma:

Ph.D. General Examination Committee (Chairman), Division of Marketing (1985, 1986)

Coordinator, Logistics and Materials Management Summer Internship Program (1984-1987)

Undergraduate Programs Committee, College of Business Administration (1984-1986)

Faculty Co-Sponsor of Mu Kappa Tau, Student Professional Marketing Society (1984-1986)

Promotion Review Committee, College of Business Administration (1983)

Faculty Senate (1981-1983)

Academic Appeals Committee (1982-1987)

Joint Faculty Senate/UOSA Committee on Examination Make-up Policies (1982-1983)

Future Review Committee, College of Business Administration (1982)

Marketing Comprehensive Exam Committee (1981, 1982, 1983)

University of Notre Dame:

College of Business Administration Post-Baccalaureate Review Committee (1979-1980)

Department of Marketing Faculty Recruiting Committee (1978-1979)

Department of Marketing Honesty Committee (1977-1979)

Cardinal O’Hara Lecture Series Committee (1976-1979)

College of Business Administration Research Committee (1976-1979)

Curriculum Review Committee (1976-1979)

College of Business Administration Library Coordinator (1978-1979)

Task Force on Statistics, Computer and Quantitative Methods (1979)

College Council (1977-1978)

Committee on Advising and Counseling (1977-1978)

First Year MBA Coordinating Committee (1977-1978)

CBA Bicentennial Representative (1976-1977)

United Way Campaign Representative (1976)

BUSINESS EXPERIENCE

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1975-present Consulting activities in the marketing, logistics and environmental areas

with a variety of businesses in the Asia, Europe, South Africa, South

America, and the United States.

1972-1973 Administrative Associate, Career Counseling Placement Office, College of

Administrative Science, The Ohio State University, Columbus, OH.

1969-1971 Account Analyst—Commercial Lines, The Traveler's Insurance Company,

Miami, FL.

PROFESSIONAL ORGANIZATIONS

American Association for the Advancement of Science (AAAS)

Beta Gamma Sigma

Faculty Commons (formerly Christian Leadership Ministries)

Council of Supply Chain Management Professionals (CSCMP)

Phi Kappa Phi

Production and Operations Management Society (POMS)

SOLE—The International Society of Logistics

Warehousing Education and Research Council (WERC)

Documents

JAMES R. STOCK - usf.edu · 1 JAMES R. STOCK ADDRESS Office: Department of Marketing Muma College of Business University of South Florida 4202 East Fowler Avenue, BSN3403