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Resume - Jade Rodgers Mobile: 0420 774 016 Email: [email protected] Address: 5 Brendale Street, Brendale, QLD, 4500 Objective To gain part-time employment in a retail or hospitality environment where I can demonstrate my high level of customer service and interpersonal skills and to enhance my understanding of an events based industry. To further develop my strong organizational and time management skills and to demonstrate respect for the company’s values and customers. Employment Best Western | Housekeeping, Part-time – 2013 Maintained a high standard of cleanliness through efficiency in performing tasks to a set time-frame Achieved performance goals and key indicators as required Demonstrated positive relationships with colleges and clients Displayed an approachable and adaptable attitude to the variety of tasks Maintained stock supply and quality control at all times Conducted laundering tasks Best & Less | Retail Assistant, Fulltime – January 2007 – November 2008 Delivered excellent Face to Face customer service in a friendly and professional manner, able to use effective communication skills to assist customers and to identify their needs and preferences Demonstrated strong cash handing skills & POS operations Stock management and monitoring of merchandise display Working with store management to achieve required KPI’s, targets and goals Maintained excellent client and colleague relationships to work as part of a team Upheld and maintained a clean and tidy work environment ensuring all safety requirements were met Muzz Buzz | Barista/ Shop Assistant, Part-time – 2006 Delivered customer service in a friendly and professional manner using effective communication skills to assist customers to provide them great food and beverage Effective cash handing and operations for POS systems Provided regular stock rotation and monitored the visual displays of products Preparation of food and beverages to a high standard with regards to food safety and cleanliness Maintained the shop environment and all equipment to a high level of cleanliness and followed all WH&S procedures Maintaining effective and professional relationships with customers and colleagues as part of a team

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Page 1: Jade Rodgers_Resume_June 2016

Resume - Jade Rodgers

Mobile: 0420 774 016

Email: [email protected]

Address: 5 Brendale Street, Brendale, QLD, 4500

Objective To gain part-time employment in a retail or hospitality environment where I can demonstrate

my high level of customer service and interpersonal skills and to enhance my understanding of an events based industry. To further develop my strong organizational and time

management skills and to demonstrate respect for the company’s values and customers.

Employment Best Western | Housekeeping, Part-time – 2013

Maintained a high standard of cleanliness through efficiency in performing tasks to a set time-frame

Achieved performance goals and key indicators as required

Demonstrated positive relationships with colleges and clients Displayed an approachable and adaptable attitude to the variety of tasks

Maintained stock supply and quality control at all times Conducted laundering tasks

Best & Less | Retail Assistant, Fulltime – January 2007 – November 2008

Delivered excellent Face to Face customer service in a friendly and professional manner,

able to use effective communication skills to assist customers and to identify their needs and preferences

Demonstrated strong cash handing skills & POS operations Stock management and monitoring of merchandise display

Working with store management to achieve required KPI’s, targets and goals

Maintained excellent client and colleague relationships to work as part of a team Upheld and maintained a clean and tidy work environment ensuring all safety

requirements were met

Muzz Buzz | Barista/ Shop Assistant, Part-time – 2006

Delivered customer service in a friendly and professional manner using effective communication skills to assist customers to provide them great food and beverage

Effective cash handing and operations for POS systems

Provided regular stock rotation and monitored the visual displays of products

Preparation of food and beverages to a high standard with regards to food safety and cleanliness

Maintained the shop environment and all equipment to a high level of cleanliness and followed all WH&S procedures

Maintaining effective and professional relationships with customers and colleagues as part of a team

Page 2: Jade Rodgers_Resume_June 2016

Jade Rodgers Resume

Jade Rodgers Resume, May 2016 2

Education Evocca College

2015 – Current Diploma of Event Management (SIT50212 - 8 units complete) 2015 – Provide Responsible Service of Alcohol (RSA SITHFAB201 #025561)

Australian College of Beauty Therapy

2007 Certificate II in Makeup services (WRB 20204 certificate No.3414)

Tafe WA Central 2004 Certificate II in Retail Cosmetic Assistant (WRB01A, WRB21A, N041-WRB20399)

Volunteer Work Event Assistant. Volunteer for The Peppermint Group

‘High Tea Party’, The Hilton Hotel, Brisbane

March 2016 (2 days) Event Assistant – Volunteer role for Moreton Bay Regional Council

Urban Music Festival, Caboolture April 2016 (2 days)

Awards Best & Less

Certificate for Exceptional Performance & Employee of the month, 2007.

Certificates of achievements for Register Operator, Customer service, Stock keeper and Cashier 2007.

Employability Skills MS Office – Intermediate Cash Handling & POS operations Stock control and merchandise display

Telephone and face to face communications RSA and food handling skills

Referees Tracey Lowe

Trainer & Assessor – Evocca College P: 07 3451 9545 / M: 0407 822 490 E: [email protected] Miranda Norton Smith Best & Less M: 0417 646 175

Lauren Brennan

Best Western Gregory Terrace P: (07) 3832 1769/ M: 0497 843 740