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Marketing J. E. Cairnes School of Business & Economics National University of Ireland, Galway MSC [DIGITAL MARKETING] Programme Handbook 2017/18

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Page 1: J. E. Cairnes School of Business & Economics National ... · J. E. Cairnes School of Business & Economics National University of Ireland, ... but non-examinable ... where a student

Marketing

J. E. Cairnes School of Business & Economics

National University of Ireland, Galway

MSC [DIGITAL MARKETING]

Programme Handbook 2017/’18

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MSc [Digital Marketing] 2017 – 2018 Handbook

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Welcome

I would like to take this opportunity to welcome you to the MSc [Digital Marketing]

Programme. The Discipline of Marketing at NUI Galway was established in 1980, and is one

of five core Disciplines in the J.E. School of Business and Economics. The School has grown

rapidly in recent years to over 2,000 undergraduate and postgraduate students and has a

permanent academic staff of over sixty. The School has built a reputation for teaching and

research excellence, confirmed by external quality evaluations, and is committed to

innovation and the development of a knowledge-based society, both in our region and

nationally.

The ethos of the Discipline has always been to combine a thorough grounding in Marketing

as an academic subject, with a practical focus in preparation for careers in the field. Students

learn about Marketing, but are also trained in the important core competencies for business.

The Discipline enjoys close links with the business community through involvement of staff

in its graduate placement programme and executive courses.

Members in the Discipline are actively involved in the research institute for Business, Law

and Social Sciences, created within the University as an expansion of the existing Whitaker

Institute (http://whitakerinstitute.ie/). This research institute is one of 4 strategically

prioritised research institutes within the University. The key research themes to be researched

and developed in this research institute are (1) Innovation, Creative Communities and the

Smart Economy, (2) Enterprise, Performance, Agility and Governance, (3) Environment,

Development and Sustainability, (4) Health and Wellbeing, (5) Conflict and Collective

Action and (6) Identity, Culture and Gender.

This MSc [Digital Marketing] is a specialised and innovative full-time postgraduate

programme that has been purposely created to meet the needs of recently qualified graduates

who seek to further enhance their marketing knowledge and expertise, and who aspire to

pursue challenging senior career opportunities in the marketing profession.

It is also a rigorous and demanding programme. You will have to meet the university’s high

standards for a post-graduate qualification. The programme comprises of a mix of lectures,

seminars, projects, case studies and presentations in each of the subject areas. Students also

complete a research dissertation. Supplementing the formal curriculum are frequent

opportunities to hear distinguished visiting academic and industry speakers. Students will be

exposed to the latest cutting edge ideas, techniques and marketing frameworks through the

analysis of industry best practice.

We hope that your time here at NUI Galway as an MSc (Digital Marketing) student will be

most productive and enjoyable.

Yours sincerely

Dr. Declan Fleming, Academic Director

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CONTENTS

PAGE

1. PROGRAMME OBJECTIVES 4

2. PROGRAMME STRUCTURE 4

3. SUPPORT FACILITIES 5

4. POLICY STATEMENTS & REQUIREMENTS 7

5. DATES OF TERM 9

6. TIMETABLES 10

7. CONTACT DETAILS 12

8. COURSE OUTLINES 12

9. WRITING & RESEARCH DISSERTATION GUIDELINES 12

Please note that changes and amendments to the content of this

programme handbook may be required throughout the academic year.

The handbook is intended as indicative programme content for the

academic year 2017/2018.

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PROGRAMME OBJECTIVES

The programme aims to:

Further develop the students’ knowledge and critical understanding of marketing to

an advanced level.

Cultivate a comprehensive range of applied and analytical skills in marketing, with

a strong emphasis on strategic decision making.

Expose students to the latest cutting edge ideas, techniques and marketing

frameworks through the analysis of industry best practice.

Foster an appreciation of the significant changes and challenges occurring in

increasingly competitive marketplaces.

Develop students’ competencies and confidence through professional training in

business and marketing skills, including oral and written presentation skills.

Provide training in the methods and practice of accepted research methodologies.

Allow students to develop and expand their personal confidence.

PROGRAMME STRUCTURE

The programme is offered on a full-time basis over one academic year commencing

4th

September, 2017.

The MSc [Digital Marketing] conforms fully with the European Credit Transfer

System (ECTS) and consists of 90 ECTS. Students are required to take subjects in

each semester totalling 65 ects, as well as the research dissertation. This research

dissertation (25 ECTS) is completed under an allocated supervisor, with the final

dissertation to be submitted to the Discipline by Monday, 9th

July, 2018.

Semester 1 Courses Semester 2 Courses

Digital Marketing Digital Marketing Strategy &

Services Marketing Management

Research Methods Cases in Marketing Management

Marketing Innovation & & Strategy

Commercialisation Brand Management

Marketing Performance & Productivity Marketing Analytics

Inbound Marketing Strategy Social Marketing & Sustainability

Work on the Research Dissertation (year long) will commence in Semester 1.

Research Dissertation

Please see Research Dissertations Guidelines attached at end of this handbook.

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Postgraduate Skills Development

Students in general need support, particularly ahead of an intensive masters

programme, in study and research techniques appropriate to such a programme.

Completing this will be an obligatory but non-examinable component of the

programme. It will cover topics such as how to summarise, file, store and reference

readings, effective note taking, key writing and presentation skills, time and project

management, and study revision skills.

SUPPORT FACILITIES

COMPUTER FACILITIES

There is study space for the MSc (Digital Marketing) located in the Business School.

Computers are provided in that study space, the MAM Suite, for the shared use of

students on the programme and the Masters of Accountancy programme. Information

Solutions & Services (ISS) provide a user support helpdesk (Ext. 5777) for any

technical queries or problems.

LIBRARY FACILITIES

Library term-time opening times:

Monday to Friday: 08.30 – 22.00

Saturday: 08.30 – 17.30

Sunday: 10.00 – 17.30

The Business School librarian (Ext. 3564) is available to provide advice and

information as required.

BLACKBOARD LEARNING SYSTEM

Blackboard is a Virtual Learning Environment (VLE), which is a web-based

application designed to facilitate lecturers in the management of modules for their

students. Students must be registered to access the Blackboard service and log in

using their standard User ID and password (i.e. Campus Account credentials). Using

Blackboard students can download course outlines, lecture notes, assessment

information and other course-related material and upload assignments, including via

Turnitin. It also contains functions that enable students to interact via class

announcements, email, discussion boards. Students log into Blackboard via

Blackboard (https://nuigalway.blackboard.com) or from the NUI Galway website.

Blackboard is available 24 hours, 7 days a week from on and off campus. For further

information please see http://www.nuigalway.ie/blackboard/

INFORMATION SOLUTIONS & SERVICES (ISS)

Information Solutions & Services, located inside the main door of the Library, provide

technical support for students. The Service Desk contact information is: by email at

[email protected] or telephone 091 495777.

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STUDENT INFORMATION DESK

The Student Information Desk (www.nuigalway.ie/student-information-

desk/index.html) is located on the Ground Floor in Aras Ui Chathail on the main

campus. Services offered by SID include Exams, Registration, ID Cards, Change of

details, Validation & Stamping of Forms, Lost & Found, etc. Email:

[email protected] or telephone (091) 495999

STUDENT SUPPORT

Details for student support for new entrants to NUI Galway are available on:

http://www.nuigalway.ie/student-life/new-entrants/

Details for student support for all students, including Student Health Unit, Career

Guidance, Counselling International Office, Financial Matters, disability are available

on http://www.nuigalway.ie/student-life/student-support/

INFORMATION ON ADDITIONAL FACILITIES AVAILABLE TO STUDENTS

Please consult www.nuigalway.ie/students for all information relating to:

Academic Information, e.g. dates of term, code of conduct, exams, registration,

plagiarism, etc.

Facilities, e.g. Blackboard, Computers including User Support, Email, Gym, Library,

Parking, PC Suites, Restaurants, Sports Clubs etc.

Support Services, e.g. career development, counsellors, disability office, student

contact centre, student health centre, student volunteering, etc.

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http://www.nuigalway.ie/students

POLICY STATEMENTS & REQUIREMENTS

ATTENDANCE REQUIREMENT

The MSc (Digital Marketing) is a full-time programme of study from September 4th

2017 to July 9th

2018, requiring students to be available for classes, project work, and

any additional course activities and events (e.g. seminars, workshops) from Monday to

Friday during term time. This full-time programme spans one calendar year and

students are expected to continue to work on their dissertation over the summer

period. Students are required to attend all lectures, seminars, and course events. In

the exceptional circumstance where a student is unable to attend college for periods

during term, this must be approved through the School Office and the Programme

Director must be kept informed.

LATE SUBMISSION OF COURSEWORK POLICY

You are expected to submit your work by the deadline set by the lecturer for each

assignment. You may only be granted an extension in very exceptional special

circumstances. If you do not submit your work on time, you will be subject to a

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penalty. Your work will first be marked without penalty and a penalty will then be

applied.

PLAGIARISM POLICY (ADAPTED FROM THE NUI GALWAY PLAGIARISM CODE OF

PRACTICE)

1. Plagiarism is the act of copying, including or directly quoting from, the work of

another without adequate acknowledgement. The submission of plagiarised

materials for assessment purposes is fraudulent and all suspected cases will be

investigated and dealt with appropriately by the University following the

procedures outlined here and with reference to the Disciplinary Code.

2. All work submitted by students for assessment purposes is accepted on the

understanding that it is their own work and written in their own words except

where explicitly referenced using the accepted norms and formats of the

appropriate academic discipline.

3. Whilst some cases of plagiarism can arise through poor academic practice with no

deliberate intent to cheat, this still constitutes a breach of acceptable practice and

requires appropriate investigation and action.

a. Intentional plagiarism is the clear intent to pass off another person’s work or

ideas as your own for your own gain.

b. Unintentional plagiarism may occur if you do not understand the appropriate

way to acknowledge the source of your ideas and information. If you are

unsure of the acceptable methods of acknowledgment you should consult

with your lecturer or the library staff. Proven plagiarism is a very serious

matter which may result in severe disciplinary action and/or exclusion from

the University.

4. Cases in which students knowingly permit others to copy their work shall also be

subject to the procedures outlined here and considered an offence.

5. A member of teaching staff who suspects that a submitted piece of student work

may be plagiarised should notify the appropriate plagiarism adviser in their

faculty/cognate area. A short report including a copy of the suspected example

and any evidence for plagiarism should be forwarded to the adviser.

6. The plagiarism adviser shall conduct an investigation of the alleged plagiarism,

firstly determining whether it represents a “minor” or “major” offence.

7. All cases of plagiarism are an offence and students should familiarise themselves with

the NUI, Galway code of practice on plagiarism available at

http://www.nuigalway.ie/celt/teaching_and_learning/academic_honesty.html

http://www.nuigalway.ie/plagiarism/

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COMPLAINTS & APPEALS POLICY

Issues about a particular course should, in all instances, be first fully discussed with the

course lecturer responsible for that course.

Appeals in relation to examination results are governed by the Examinations Office and

information on Appeals Procedure is available at:

http://www.nuigalway.ie/exams/appeals.html.

DATES OF TERM

First Semester:

Teaching begins: Monday, 4th

September, 2017.

Teaching ends: Saturday 25th

November, 2017.

Study week: Monday, 27th

November, 2017.

Examinations begin: Monday, 4th

December, 2017.

Christmas holidays: Saturday, 16th

December, 2017.

Second Semester:

Teaching begins: Monday, 15th

January, 2018.

Teaching ends for Easter: Saturday, 24th

March, 2018.

Teaching resumes: Monday, 9th

April, 2018.

Teaching ends: Saturday, 21st April, 2018.

Study Week: Monday, 23rd

– Saturday, 28th

April, 2018.

Exams begin: Monday, 30th

April, 2018.

Exams end: Thursday, 17th

May, 2018.

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TIMETABLES

SEMESTER 1

TIME MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY

9.00 –

11.00 a.m.

Digital

Marketing

(MK5101)

[CA116a]

(Ann Torres)

Research Methods

(MK563)

[CA004]

(Sinead Duane)

Services Marketing

(MK5117)

[CA117] TBC

(Elaine Wallace)

11.00 a.m. –

1.00 p.m.

Marketing

Innovation &

Commercialisation

(MK5115)

[CA001]

(Natasha Evers)

Digital Marketing

Workshops

(MK5101) [CA107]

(Ann Torres)

L U N C H

3.00 –

5.00 p.m.

All lectures are based in the Cairnes Building.

Modules Delivered Online:

MK5109 Marketing Performance & Productivity (MacDara Hosty)

MK5122 Inbound Marketing Strategy (Siobhan McGinty)

PLEASE NOTE: While MK5106 Digital Marketing Strategy & Management is a 2

nd Semester module,

there will be three on campus workshops for this module in Semester 1. Attendance is

mandatory.

Creating Digital Campaigns: Design & Delivery

Wednesday, 27th

September: 3.00 – 5.00 p.m.

Venue: MY129, Lecture Hall 2, Aras Moyola.

Website Clinic:

Thursday, 28th

September: 3.00 – 5.00 p.m.

Venue: MY129, Lecture Hall 2, Aras Moyola.

CEO Clinic:

Tuesday, 21st November: 11.00 – 1.00 p.m.

Venue: MY129, Lecture Hall 2, Aras Moyola.

Please note that occasional changes to the timetable will occur throughout the

academic year and students will be advised in advance of any such changes.

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Please also note that while you have no scheduled classes on Thursdays and Fridays,

this is a full-time postgraduate taught programme and you may, as required, have

additional scheduled class and/or guest speakers, etc. scheduled on those day(s). You

may also utilise these days for your online modules and dissertation work.

SEMESTER 2

TIME MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY

9.00 –

11.00 a.m.

Social

Marketing &

Sustainability

(MK5118)

(Christine

Domegan)

Cases in

Marketing

Management &

Strategy

(MK5113)

[CA004] TBD

(Declan Fleming)

11.00 a.m.

– 1.00

p.m.

Brand

Management

(MK5110)

[CA001] TBD

(Elaine

Wallace)

L U N C H

2.00 –

4.00 p.m.

4.00 –

5.00 p.m.

All lectures are based in the Cairnes Building.

Modules Delivered Online:

MK5106 Digital Marketing Strategy & Management (Aoife Kelly) Semester 1 & 2.

MK5104 Marketing Analytics (AnneMarie Scarisrick)

Please note that occasional changes to the timetable will occur throughout the

academic year and students will be advised in advance of any such changes.

Please also note that while you have no scheduled classes on Fridays, this is a full-

time postgraduate taught programme and you may, as required, have additional

scheduled class and/or guest speakers, etc. scheduled on those day(s). You may also

utilise these days for your online modules and dissertation work.

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CONTACT DETAILS

ACADEMIC DIRECTOR MARKETING ADMINISTRATOR

Dr. Declan Fleming Mary Greaney

Room 302, Marketing Discipline, Room 301, Marketing Discipline,

JE Cairnes School of Business & JE Cairnes School of Business &

Economics, NUI Galway. Economics, NUI Galway.

Tel.: (091) 492741 Tel.: (091) 492546

Email: [email protected] Email: [email protected]

COURSE SYLLABI & OUTLINES

Course Outlines are available for each module on Blackboard.

WRITING & RESEARCH DISSERTATION GUIDELINES

Writing & Research Dissertation Guidelines will be distributed separately and are also

available under Dissertation on Blackboard.