Info-Tech Research Group 1

INFO-TECH Research Group International, Inc. (ITRG)

1. Vendor Landscape – a brief update / introduction to ITRG and its broad service portfolio

2. Requirements Gathering – a diagnostic discussion supporting your IT Mandate & Agenda

3. Strategic Partnership Roadmap – we’ll formulate a plan to best leverage ITRG’s portfolio

4. Service Level Agreement – discuss our recommendation & set a path to final agreement

Today’s Agenda:

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The World’s Fastest-Growing & Most

Innovative IT Advisory Services firm.

Harness The Insights, Experiences & Proven Paths of 1000s of Tech CᵡOs

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Enabling IT LEADERS with HOW-TO-BEST:Practical, Actionable, Tested, Proven

Implementation Assistance

4.5 Day Accelerator

Workshops - Critical

Projects & Processes

Guided Implementation:Talk to Consulting Analysts @ your key project milestones

DIY Tools,

Methodologies &

Final Deliverables

The World’s Biggest

Systems Integrators:

The “Old Guard” of

Technology Advisors:

• Traditional vendors &

service providers

• Application Development

• Custom Applications

• System testing

• Custom Solutions

• Implementation &

Integration Partners

• Focused on providing

their own solutions

to every project &

problem as transient IT

• Provide written reports

on topics. No real help

executing on important

projects nor assistance

at optimizing processes

• Limited to 30 minutes of

access to analysts

• Technology Forecasts &

market sizing

• Vendor-Centric

• Strategic, but not

focused on building

operational capabilities,

driving project success,

or building great teams.

ITRG has quietly changed the IT Advisory Services World(for the better, say our global community of 35,000+ members)

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Build Clear Strategy, Execute on Key Projects,Improve Key Processes, Develop IT Capabilities.

Measurable Results

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Measured Value is our key metric. IT Value is your key metric.

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Build key core processes governance

Step-by-step guidance with tools, templates

and workshops. Applications, Infrastructure &

Operations, and Strategy & Leadership areas.

Implement projects successfully

Get end-to-end project guidance with tools, templates

and workshops. Covers Applications, Infrastructure &

Operations, Strategy & Leadership, and People areas.

Ongoing guidance from Consulting Analysts

to achieve much greater project success

We walk you through IT. ITRG’s Advisory Seat

Holders work directly (by phone and by email)

with our expert analysts both to review their

deliverables and to garner project or process

insights at key milestones – including planning.

GUIDED IMPLEMENTATION

Evaluate IT’s performance

• CIO Business Vision - Reveal Key

Stakeholder Satisfaction with IT’s Core

Services and clearly Uncover Emergent Needs

• End User & Application Portfolio Feedback

• CIO/CEO Business Strategy Alignment Program

• IT Security Suite Diagnostics Program (11 parts)

• IT Management & Governance Diagnostic - & more

Save time, maximize IT resources

• Vendor Evaluations – Make informed

decisions with apples-to-apples

comparisons of both products & vendors

• Purchase Optimization / Contract Reviews

• Videos and weekly Webinars

• Predicting The Future - Mark Anderson’s blog

• Peer-to-Peer Networking & ITRG Roundtables

• 1000s of Tools, Templates, Policies, Calculators,

Job Descriptions, and other documents

An ITRG Membership gives IT Leaders ongoing, integrated

access to powerful resources, advice, and experiences.

PROJECT/PROCESS BLUEPRINTS BENCHMARKING & DIAGNOSTICS

TOOLS & RESOURCES

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Build core IT processesand take charge ofcritical projects

• Engaging, deliverable-backed 4.5 day workshops for your IT project teams, held at your location

• Facilitated by ITRG Consulting Analysts - Experts

• IT Strategy, Innovation, Cloud Strategy, AppDev, Risk, Business Continuity, Social Media – many more!

Manage more efficientlyand create greatervalue

• Custom Solutions to Unique Business Problems and Opportunities

• Support your organization’s growth and strategyusing structured processes proven in the field.

• Our consulting approach is based on industry best practices, our industry expertise, and the current experience of our 35,000+ member base.

• From ERP Selections right down to 3rd Party Security Assessments, we have deep experience.

Onsite Accelerator Services to Power-Up Your IT Team

World Class OperationsWorkshops

ConsultingServices

More Workshops

Popular Workshops

IT Strategy Service Desk Management

Innovation Governance Design

Project Management COBIT Alignment

Service Desk Optimization Cost Budgeting

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BLUEPRINT: “Tailor an IT Governance Plan to Fit Organizational Needs”Drive business value and enable effective decision-making by optimizing IT governance structure and processes.

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PROGRAM: “IT Management & Governance Diagnostic & Alignment Program”You can’t fix IT Processes until you know what’s broken. You won’t fix them until Accountability and Ownership are both assigned and aligned.

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WORKSHOP: “Establish A Service-Based Costing Model”Over 4.5 days on-site, our Consulting Analysts will help you build out 3 Levels / Models for Service-Based Costing.

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DIY, Guided Implementation, or WORKSHOP: “Optimize IT Procurement”

Selecting the right IT solution is a very delicate balance between vendor, product, price and service..

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INTEGRATED PROGRAMS: IT Cost & Budgeting ImprovementA multi-experience, multi-resource backed program for IT CxOs and their budget teams to move towards zero-based.

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WEBINARS: Available to All Seat Holders - Live on Thursdays & On-Demand

A collaborative experience with Subject Matter Experts at ITRG and within our Member Base. Know what’s next!

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PEOPLE MANAGEMENT PROGRAMS FOR TECHNOLOGY LEADERS

Product, Process and People are the 3 Pillars of winning organizations. Managing People must be a top process.

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Evolve Your IT Model to Revolve Around Your Business’ Model

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Current State: Target State:

Projects • No project approval process • Projects are focused on core IT delivery• Unknown project benefits

• Business involved in project approval • IT balances strategic/ operational projects • Project demand is known

• IT leads project recommendations • IT works with the business to generate new

sources of business revenue

Technology • Majority of IT systems are legacy• Infrastructure is unstable • Application portfolio is unknown

• Technology roadmap is defined • Operational costs are being reduced &

duplicate systems are decommissioned • Apps & infra are enabling business services

(PaaS, SaaS)

• IT uses/ develops industry leading technology • Disruptive technology enables the business

Processes • Processes are not performed/ documented • Strategic & Core processes are not known

• Core IT processes are performed& predictable

• Strategic processes are being established • IT is automating business processes

• Processes are leading practices • IT is a master of business process &

automation • Processes are optimized for cost reduction

People • IT capabilities are unknown • Organization design has not been planned • Unclear career path

• Organization is aligned by IT function • IT capabilities are known & established • Career planning is implemented & repeatable

• Organization is aligned by services • Capabilities are leading practice • IT is best of breed at retaining & attracting

talent

Budget• IT spend is not tracked • Resource spend is unknown • Budget planning is ad hoc

• IT is able to track/project spending by multiple dimensions – costs, services, business lines, strategic goals, planning

• Resource spend is predictable & reconciled• Costs of IT services are known

• IT offers services at ‘market’ rates for the organization to choose from

• Budget is linked to value creation activities

IT/ Business Alignment

• The business sees limited value in IT• No established IT governance

• Business is involved in setting IT direction• IT is viewed as an enabler of business

programs • IT governance is established & repeatable

• IT supports and enables business innovation, industry awareness & solution creation

The Most Successful IT Organizations Follow a Similar Path

Level 1 Level 2 Level 3

‘Fire Fighter’- Reactive ‘Trusted Operator’- Proactive ‘Innovative’- Strategic Enabler

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Are YOU Ready To Get IT Started?

JOIN US – Together, we’ll TRANSFORM THE NORM in Tech Strategy Operations.

Daniel Steiche, B.A., HBA – Member Services Portfolio Director – dsteiche@infotech.com – Ext. 2794 @ (888) 670-8889 / +1 519 432-3550