ITIL® Intermediate Certificate – Service Offerings & Agreements (SOA)*

Certificate : ITIL® Intermediate Certificate-Service Offerings & Agreements (SOA)

Duration : 5 Days of Instructor Led (plus 12 Hrs. of Personal Study )

Course Delivery : Classroom ( Instructor Led)

Credits : 4 Credits to ITIL® Expert

Certified PMP receive 30 PDU’s

Individuals who have their ITIL v3 Foundation certi cate (or the ITIL v2 Foundation + v3 Foundation Bridge certi cate) and want to purse the

Intermediate and Advanced level ITIL certi cations.

Level 2 , #02-06, 2 Changi Business Park Avenue 1, Singapore - 486015

Hold an ITIL v3 Foundation certi cate or ITIL v2 Foundation + v3 Foundation Bridge certi cate.

The syllabus can be downloaded from http://www.itil-of cialsite.com/Quali cations/ITILV3Quali cationScheme.asp.

Evidence of ITIL v3 Foundation certi cate or ITIL v2 Foundation + v3 Foundation Bridge certi cate and completion of the Service Offerings and

Level 2 , #02-06, 2 Changi Business Park Avenue 1, Singapore - 486015