ITIL 2011 Process Maps Visio-1 Service Strategy
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ITIL 2011 Process Maps Visio-1 Service Strategy
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ITIL Service Strategy
Processes outside the
IT Organization
ITIL Processes outside
Service Strategy
ITIL Processes outside
Service Strategy
Processes outside the
IT Organization
Customer
Process
Customer
Process
The ITIL Process Map V3 2011 Edition:
The ITIL Process Model as a basis for your ITIL or ISO 20000
initiative.
complete - consistent - fully adaptable to your IT
organization`s needs.
In Microsoft Visio, ARIS and other leading process management
platforms.
Online demo, webinars and information:
www.it-processmaps.com
[email protected] | Tel. +49 (0) 8363 927396
IT Process Maps GbR
External
Supplier Process
+
Service Design
+
Service
Transition
+
Service
Operation
+
Continual
Service
Improvement
+
Service Design
+
Service
Operation
+
Continual
Service
Improvement
+
IT Service
Management
+
Service Portfolio
Management
+
Financial
Management
for IT Services
+
Business
Relationship
Management
+
Strategy
Management
for IT Services
+
Demand
Management
+
Service
Transition
ITIL is a Registered Trade Mark of the Cabinet Office in the
United Kingdom and other countries. ARIS is a registered
trademark of Software AG. Microsoft and Visio are
registered trademarks of Microsoft Corp.
