ITEC N453

Information Technology

Practices

• Introduction

• Rules

• Topics

Introduction

Lecturer: Dr. Ahmad Ammari

Phone: 04 2098 567

Email: ahmad.ammari@hct.ac.ae

Workstation: A17 - IT department

Consultation: By appointment

Introduce yourself

• Name

• Hobbies

• Your Goals

• Your Work (if any!)

• Where do you see yourself in 5 years?

• Any new Technology that interests you?

• Anything else you would like to share

Consultation and Email Etiquette

• Book your appointment two-days ahead by email.

• Your email should follow the following etiquette: • Email Subject: [course number][Email Subject]

• Email body: detailed information about the meeting purpose (i.e. the questions to be asked).

• If you don’t get a within 24 hours, then please send a reminder email by forwarding your original email and add “Gentle reminder at the top of the email body”.

• Appointments to be made only within consultation time listed on the course coversheet.

Plagiarism

• What is plagiarism?

• Penalty

• How to avoid it?• MLA referencing style must be used.

• if you’re not aware of MLA or not fully confident in using it, please use the library resources including librarians.

Attendance

• PRESENT: Be on time

• LATE: 5 minutes late

• ABSENT: more than 10 minutes late

Mobile phone policy

• Mobile phone Policy

Course Description

• This course provides students with a broad survey of the individual, organizational, and cultural impact of current and emerging technologies.

• The course focuses on understanding relevant managerial issues related to managing information technologies development and implementation

•

Examination of the dual challenges of effectively controlling the use of well-established information technologies while experimenting with emerging technologies to enable new business models.

Learning Outcome (01)

• Analyze and report on the current and emerging technologies within an organizational strategy framework

• Identify roles and values of various emerging technologies in area such as emerging computer platforms, telecommunications, networking, data management, internet and telecommunication to improve an organization's efficiency.

• Demonstrate significant expertise in an emerging technology of students own choice by conducting a guided research study and submitting a research report.

Learning outcome (02)

• Explain managerial issues related to processes and methods of developing, acquiring, implementing and securing an organizational and inter-organizational information system

• Explain best industry practices used to align IT strategies and infrastructure with business strategies and/or functional modules requirements.

• Identify symptoms of dysfunction of business applications process and/or functional modules.

Learning outcome (02) – (Cont.)

• Explain managerial issues related to processes and methods of developing, acquiring, implementing and securing an organizational and inter-organizational information system

• Explain the impact of process redesign while adding new business processes and/or functional modules to an existing information system.

• Explain various methods employed to manage and maintain legacy systems to add new functionality and improve system evolvability.

Learning Outcome (03)

• Evaluate an organizations portfolio of information technology investments and alternatives.

• Explain use of business process reengineering strategies to integrate and capitalize on technology opportunities to achieve cost reduction and revenue generation

• Conduct research with potential suppliers to ascertain their offerings and policies for an IT service.

Learning Outcome (03) – (Cont.)

• Evaluate an organizations portfolio of information technology investments and alternatives.

• Prepare a Request for Proposal (RFP) document for the procurement of technologies and the outsourcing of IT services.

• Explain benefits and problems associated with IT outsourcing such as operational issues, privacy issues related to loss of intellectual property and security issues.

Learning resources

• Text-Book• Chew, Eng. K/ Gottschalk, Petter (2009). Information technology

strategy and management : best practices Information Science Reference . ISBN: 9781599048024.

• Additional Resource:• Laudon, Kenneth C. (2011).Management information systems :

managing the digital firm (12th ed./e). Pearson Education. ISBN: 9780273754596

• Online resources• Case Studies

• Videos

• Self - Research

AssessmentsAssessment

TypeWeight Due

dateDescription

Emerging Technology Presentation 20% Week

8

This is a group presentation assessment where students are divided into groups and given an emerging technology topic by the course teacher. Each group will prepare a presentation about the given technology and its alignment with a business strategy. This test covers Learning Outcomes LO 01 & LO 02

Written Research Report

15% Week 11

This is an individual assessment. You need to research an emerging technology of your own choice and provide a research-based report in addition to a presentation of your findings to the course teacher and your colleagues. Covers LOs 01, 02, and 03

Assessments (Cont.)Assessment

TypeWeight Due

dateDescription

Final project -Industry Project

Integrated with ITEC 411

25% Week16

This is a case study of an actual implementation of an emerging IT technology in a real existing organization. The students will choose an existing local or global organization and study its strategy as well as its implementation of an emerging technology and its impact on the organization from various perspectives. This assessment covers LOs 01, 02, and 03

Final Exam 30% Week17

The final exam evaluates what you learned in up to week 16 and covers LO 01, 02, and 03.

Participation 10% On going

Each student is expected to actively participate in the class discussions, class exercises, and the flipped classroom activities. This assessment is on-going throughout the semester and covers LOs 01, 02, and 03..

Important

You are expected to read and understand the following sections of the Student Handbook:

• Graduate Outcomes

• Attendance policy

• Cheating

• Plagiarism

• Breaches of academic honesty

• Late submission of assessment items

How can I fail?

(Tried and true methods)

1. Don’t turn up to class

2. Don’t attempt all the assessments

3. Be lazy and expect your team mates to do most of the work

4. Plagiarize

Information System (IS)

• A System• A group of components that work together to achieve a common

goal

• An Information System (IS):• A group of components that work together to produce information

from data

• What is your favorite Information system?• How does search engines work?

Types of IS

• Transaction processing systems (TPS)

• Management Information Systems (MIS)

• Decision support systems (DSS)

• Executive Support Systems (ESS)

• Office Automation Systems (OAS)

• Assignment:• Research the five types and compare and contrast them.

• See Detailed Assignment Requirements on BB-Learn

Source: http://tutor2u.net/business/ict/intro_information_system_types.htm

End of Lecture 01