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ITE PROFILE JUNE 2016 docx

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COMPANY PROFILE

INTRODUCTION

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IT Electronika is a market leader in repair, supply and distubution of ITC equipment, placing quality and customer satisfaction above any other interest.

The company has a national footprint and offers cross border relocations to all neighboring states using our own vehicles and teams. International relocations are also undertaken.

Since 2000 ITE developed our own “in-house” management-training program to ensure skilled and dedicated personnel are always utilized to preform only the best services to our clients.

SERVICES JHB & CT

ATMMONEY COUNTERS

TOTAL REPAIR PART SUPPLIES

ROLL OUTS RELOCATION

WAREHOUSINGASSET

VERIVICATION

DATACENTER, IT RELOCATIONS

NEW EQUIPMENTPLACEMENT DC

DC EQUIPMENT RELOCATIONS

DESKTOP COMPRELOCATIONS

DESKTOP COMP REPAIRS & SUPPLIES

CORPORATE PROJECTS

WAREHOUSING

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As an expanding organization, ITE takes the transformation of ethical business requirements seriously and achieved a level 1 BBBEE contribution and is ever seeking to improve our ratings.

We provide specialised solutions and industry best practice to our diverse client base, with the highest customer satisfaction ratings and quality service scores.

ABILITY TO PERFORM

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Since the inception of the company ITE established our selves as a reputable ITC partner to the corporate industry in South Africa and beyond. We constantly completed both small and large projects successfully and are geared to handle any scale of operation.

Structured as a successful company focusing on various customer requirements give us the ability to offer turn-key solutions and management services to ensure that each project or SOW we take on is completed within the time frame and according to pre-set requirements.

Our help-desk support ensures an open communication medium and is a crucial function to ensure project delivery success and minimize down time.

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IT Electronika aims to offer our clients tangible benefit, no matter what the size. We achieve this by creating a working partnership from day one and by further developing the close work relationship through our committed and experienced teams.

IT Electonika’s national footprint in Johannesburg and Cape Town as well as our international resources, allow us to deliver seamless services throughout the logistics chain provided to our customers.

SERVICE DELIVERIES

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ATM ServicesITE specializes in component level repair on all types of ATM, Money Counters currently utilized in the South African, neighboring markets. ITE can offer the relocation, rollouts and placement of ATM’S in SA and neighboring Countries.

Part SuppliesITE also supply a wide range of ATM parts to the industry, namely NCR, Diebold, Triton, Hyosung. Supply of Power SuppliesSupply of DispensersSupply of Note CountersSupply of Cabling

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Repairs of dispenserRepairs of power suppliesCard Reader repairsBank Note Counter repairs

Roll Out ProjectsITE can assist in large rollout programs that consist of swap outs, refurbishments projects countrywide.

Data Center Services

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In general, server room equipment can be expected to be fragile and expensive. ITE specializes in relocation of all types of server equipment, racks and UPS’s.

ITE teams are highly skilled and experienced. On-site supervision is always applied for dangerous or difficult deliveries.

Fleet

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ITE operates our impeccable vehicle fleet, all recent models. Our trucks are fitted with air-suspension and hydraulic tail lifts.

All vehicles are fitted with satellite tracking devices constantly monitored from our head office based Control Center. This gives us the ability to keep constant track of any delivery in real time.

RiggingThe ITE rigging team is skilled and equipped to remove and place equipment in virtually any kind of environment.

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We can hoist heavy populated server racks in and out of basements or out the side of your building, should there be no other access routes.

We use all the necessary lifting equipment like Mobile Cranes, Three Stage Forklifts, specialized Chain Blocks and Slings to ensure smooth and easy movement of sensitive, heavy equipment.

Medical EquipmentTrue to our motto of ‘IF IT IS HEAVY, FRAGILE OR EXPENSIVE WE MOVE IT” ITE is very involved in the transportation and relocation of medical equipment.

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We handle anything from small blood dialysis machines to large cat scanners, x-ray machines and microscopes costing millions of Rand.

SafesDelivery of safes to easy accessible sites is no real challenge. It does however become seriously important to place a high emphasis on safety and professionalism when heavy safes need to be delivered to dangerous sites.

We classify a “dangerous site” as any site that requires the use of lifting equipment bigger than Pallet Jacks.

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ITE is specialists in installing safes into difficult locations anywhere in buildings. We have highly skilled and experienced operators who plan and oversee these deliveries.

TelecomsTelecoms refer to specialized telecommunications equipment handled by ITE. This will typically be server room related equipment that is, in most cases, tall racks with switch gear and connection points. It can also include specialized telecommunication equipment used in cellphone tower control containers or, for that matter, any other specialized equipment.

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2. ITE COMPUTERS SERVICESData Destruction

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When back-up tapes and hard drives need to be destroyed we offer various destruction methods determined by the quantity of items and severity level of destruction required.

Hardware Destruction ITE issues a Hardware Destruction Certificates on request when physical destruction of equipment is required.

RecyclingRedundant IT equipment earmarked for scrapping is disposed of to strict ISO 14001 standards. ITE issues a disposal certificate on request.

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Sanitization When hard drives need to be re-deployed ITE make use of data destructive software to overwrite and cleanup drives individually in our sanitization center.

Re- Marketing We have a large customer base and offer you the service in selling your redundant equipment to authorized buyers in the open market.

Asset Verification Services

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We assist in asset verification and will provide personnel and equipment to capture serial numbers and barcodes to match your asset registry

Outright PurchaseWe buy all types of redundant IT equipment and will send personnel to your premises to assess your equipment and make you an official offer to purchase.

Desktop RelocationITE offers a desktop relocation service of ICT (Information Communication Technology) equipment, typically PC monitors and cases, keyboards and phones. , From one desk to another within or to your new premises. This service involves:

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Disconnection, Packing, Relocation, Cleaning and Reconnection with highly trained staff.

Packaging & CratingITE craftsmen are able to design and construct customized packing cases in our onsite packing facility. We offer a broad range of solutions and methods focusing on the protection and safety of the entrusted objects. We can provide case

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specifications ranging from economical to the highest standards.  All materials used comply with current international museums standards.

Transport & ShippingITE provides specialist handling and shipping services for international clients. Cost-effective part loads throughout Europe, sea and airfreight and airside supervision for the loading and unloading of aircraft carrying cultural and high value consignments in our care. Each aspect will be handled by highly trained and knowledgeable staff from our offices end destinations.

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Our fleet of vehicles, equipped with air ride suspension and tail lifts are fully alarmed, also fitted with, satellite tracking. We provide regular road transport services throughout South Africa every week.

Customs ProceduresAll goods entering or departing South Africa require customs clearing. As an accredited customs clearing agent we are able to provide a swift customs clearing service at competitive rates. With our online computer system linked via EDI to Customs our team is fully geared to take care of all customs procedures as required.

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5. ITE CORPORATE PROJECTS

This business unit is responsible for processing & negotiating Corporate Solutions on all levels, incorporating the various ITE Business Unit activities.

The services include:

Development Planning

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ITE Corporate Projects engages on top management level with our corporate customers in anticipation of any large-scale relocation that involves the services of more than one of the ITE Business Units.

ITE Corporate Projects is responsible to develop a relocation plan and Scope Of Work (SOW), in collaboration with our corporate customer, after determining the full extent of the relocation requirements.ITE capability platform, integrating all Business Units services in a single total solutions Proposal, covering all aspects: including: Data Centers, ATM, Desktop Relocation, Eco-bins, Packing, Storage, Insurance, office furniture relocation, auctioning of redundant furniture, and full services of reverse logistics- all SOW is fully supervised.

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Relationship Structure Chart- (Project Organogram)Tailor-made per project requirementTender negotiationsCan accommodate solutions for budget constraint areas in cross subsidizing and trade-off situations, and resources on hand offer effective competitive cost savings.Contracts teamFull board of team to customize a works summary on Full ScopeParticipation in company development and growth strategyAn Energized qualified team that is fully qualified and forward thinking to offer the vision and partnering with Corporates for prolonged future servicing

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New Business DevelopmentAn alert team of marketers, and representatives, that covers from initial contact to approval stage.We offer tailor made solutions to corporates by incorporating all our divisions.

Corporate RelocationOffice Relocations- Total SolutionAll requirements in office relocation including furniture dismantling, relocating reassembling, desktop relocation of ICT and personal effects and bulk filing,

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Archiving, alphanumerical packing unpacking service, eco-bin supply, safe movingProject management, site visit meetings, floor plan layout, and powering desktop PC.

Corporate DealmakerFacilitator and single point of contact, company spokesperson from initiation to completion of project, service proposal negotiation, SLA development, corporate sales.Desktop to Desktop Relocations solutions:Personal effects &ICT/PC

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This Business Unit is the computer division that includes skilled personnel for disconnecting and reconnecting, under the assistance of IT engineers within the unit.EcobinsA plastic crate that locks and is barcoded for scanning, for secure and safe relocation with no pilfering. Every 100 eco-bins utilized saves 1 tree on the planet,Under our sustainability program.

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Project ManagementIntermediary negotiator on Project OwnershipSingle Point Of Contact on all business units, representing Company on all levels.Scheduling of all ITE BUMs, integrating business opportunities.All Business Units, communication and scheduling through the use of Gantt chart and reporting system.

Project management solutions

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ITE’s extensive management experience, offers PM solutions on all levels of relocations.

ITE CONTACT DETAIL

Office Tel: 011 042 6549 Fax: 011 830 2782

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Cell: 082 451 0175 E-Mail: [email protected] Website: www.itelectronika.co.za