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ITE (In-The-Ear), ITC (In-The-Canal), CIC (Completely-In-Canal)
O p E r aT I O n s M a n u a l
Table of Contents
Overview Features,ControlsandIdentification . . . . . . . . . . . . . 1
preparation Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 BatteryIndicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 InsertionandRemoval . . . . . . . . . . . . . . . . . . . . . . . . 7
Operation On&Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 VolumeControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 MultimemorySettings . . . . . . . . . . . . . . . . . . . . . . . . 11 DirectionalSettings . . . . . . . . . . . . . . . . . . . . . . . . . . 13 TelephoneUse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 T2(touch-tone)Function . . . . . . . . . . . . . . . . . . . . . . 18 SelfCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 SummaryofSettings . . . . . . . . . . . . . . . . . . . . . . . . . 22
Hearing system Care InstrumentCare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 ServiceandRepair . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 TroubleshootingGuide . . . . . . . . . . . . . . . . . . . . . . . 25
Tips for Better Communication ForYou . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 ForYourFamilyandFriends . . . . . . . . . . . . . . . . . . . 27
FDa Information RequiredInformation . . . . . . . . . . . . . . . . . . . . . . . . . 28
Myhearinginstrumentisa/an:
ITE(In-The-Ear)seepage1 ITC(In-The-Canal)seepage2 CIC(Completely-In-Canal)seepage3
1
ITE Overview
Features, Controls and IdentificationYour hearing system controls include:1 . Microphoneopening(s)
2 . Batterycompartment(on/offcontrol)
3 . Vent(optional)
4 . Soundoutlet(receiver)andwaxprotectionsystem
Your hearing system can be identified by: 5 . Locationofserialnumber: REDRight BLUELeft
1
2
3
Multimemory Button (Optional)
Volume Control (Optional)
ITE Battery size: 13
4
00-00000000
5
2
ITC Overview
Features, Controls and IdentificationYour hearing system controls include:1 . Microphoneopening(s)
2 . Batterycompartment(on/offcontrol)
3 . Vent(optional)
4 . Soundoutlet(receiver)andwaxprotectionsystem
Your hearing system can be identified by:5 . Locationofserialnumber:rEDRight BluELeft
1
2
3
4
00-00000000
5
Multimemory Button (Optional)
Volume Control (Optional)
ITC Battery size: 312
3
Features, Controls and IdentificationYour hearing system controls include:1 . Multimemorybutton(optional)
2 . Microphoneopening
3 . Soundoutlet(receiver)andwaxprotectionsystem
4 . Batterycompartment(on/offcontrol)
5 . Removalhandle
6 . Vent(optional)
Your hearing system can be identified by the color of the instrument case (red is for the right ear and blue is for the left ear) and the serial number:
7 . Locationofserialnumber
CIC Overview
3
2
4
65
1
00-00000000
7
CIC Battery size: 10
4
preparation
BatteriesYourhearingsystemusesabatteryasitspowersource .Thisbatterysizecanbeidentifiedbytheorange(13),brown(312),oryellow(10)colorcodeonthepackaging .
To insert or replace the battery:
1 . Usethenailgriponthebatterydoor .
2 . Openthebatterydoorgentlyandremovetheoldbattery .
3 . Removethetabfromthenewbattery .
4 . Lineupthebattery’s“+”sign(flatsideofthebattery)withthe“+”onthebatterydoor .
5 . Closethebatterydoor .
Myhearinginstrumentusesa:
13battery(ITE)–Orange 312battery(ITC)–Brown 10battery(CIC)–Yellow
5
preparation
1 2
3 4
5
6
preparation
Battery Indicator TonesAnindicatorwillsoundwhenthebatteryvoltageislow .Youhaveapproximately5minutes*toreplacethebattery .Anindicatorwillsoundjustbeforethebatterystopsworking .
* Actual time between low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used.
Helpful Hints
• NEVERFORCETHEBATTERYDOORSHUT;thiscouldresultinseriousdamage;ifthedoorwillnotclosesecurely,checkthatthebatteryisinsertedcorrectly .
• Donotopenthebatterydoortoofarordamageislikelytooccur .
• Becauseoftheirsize,it’sagoodideatochangeandreplacebatteriesaboveatableordesktoreducetheriskofdroppingtheinstrumentorbattery .
• Disposeofusedbatteriesimmediatelyintheproperwasteorrecyclingcontainer .
• Becausebatteriescanvaryinsizeandperformance,yourhearingcareprofessionalisyourbestsourceforlifespanestimatesandverificationthatyouareusingthepropersizeandtype .
7
preparation
Insertion and removalTo insert the hearing instrument:
1 . Holdtheinstrumentwithyourthumbandforefingerontheouteredgesofthecase .
2 . Tiltyourhandslightlyforwardandgentlyinsertthecanaltipoftheinstrumentintoyourearcanalandrotatetheinstrumentbackward .Softlypresstheinstrumentintoplacewithyourfingertip .
To remove the hearing instrument:
Grasptheinstrumentwithyourthumbandforefinger;gentlyrotateitasyoupulloutward .
Deviceswithremovalhandle:graspremovalhandleandgentlyremovefromear .
1 2
8
preparation
Helpful Hints
• Minorirritationandinflammationmayoccurasyourearbecomesaccustomedtohavinganobjectinit;ifso,pleasecontactyourhearingcareprofessional
• Ifanactualallergicreactionoccurs,alternativematerialsareavailable;contactyourhearingcareprofessional
• Severeswelling,dischargefromtheear,excessivewax,orotherunusualconditionswarrantimmediateconsultationwithaphysician
Warnings
Batteriesaredangerousifswallowed .Tohelppreventtheaccidentalingestionofbatteries:
Keepoutofreachofchildrenandpets
Checkyourmedicationsbeforetakingthem–batterieshavebeenmistakenforpills
Neverputbatteriesinyourmouth,astheycaneasilybeswallowed
�National�Button�Battery�Ingestion�Hotline:�202-625-3333
9
Operation
Insertabatteryandcompletelyclosethebatterydoor .
Deviceswithvolumecontrol:Rotateforwardtoturndeviceon .
To turn OFF: Openthebatterydooruntilthebatteryisnolongertouchingthebatterycontacts .
SomehearinginstrumentsareprogrammedtohaveaPower-Ondelay .Yourhearingprofessionalwillplaceacheckintheboxbelowifyourhearinginstrumentshavethisfeature .
ThePower-Ondelaymeansthatyourinstrumentswilltakeseveralsecondstopoweruponcetheyhavebeenturnedon .Thisfeatureallowsyoutogetthehearinginstrumentsinyourearbeforetheystarttoamplifysound .Youmayhearatoneseriesindicatingthatyourdeviceisfullypoweredon .
On & OffTo turn On:
Myvolumecontrolisalsoanon/offswitch .
MyhearinginstrumenthasaPower-Ondelay .
10
Operation
Volume Control
Toturntheinstrument“on,”useyourfingertiptorotatethevolumecontrolforward,towardyourface .
1 .Tomakesoundslouder,continuetorotatethecontrolforward,towardyourface .
2 .Tomakesoundssofter,useyourfingertiptorotatethecontroltowardthebackofyourhead .
3 .Yourhearinginstrumentsmaybeprogrammedtobeepwhenyoureachthecorrectsetting .
On Or VOlume Increase
decrease VOlume Or Off
Myhearinginstrumenthasavolumecontrol .Pleasereadthesectionbelow .
Myhearinginstrumentvolumeissetautomatically .Seepage11 .
MyhearinginstrumentusesT2forvolumecontrol .Seepage18 .
11
Operation
Yourhearingsystemhasbeensettoaspecificvolumelevelbyyourhearingcareprofessional .Ifsoundsaregenerallytooloudortoosoft,pleasecontactyourhearingcareprofessionalforadviceandadjustment .
Multimemory settings
Yourhearingcareprofessionalcansetuptofourhearingprogramsforyou .TheseadditionalprogramsareaccessedbypressingtheMultimemorybuttoninward .
MyhearinginstrumenthasMultimemory .Pleasereadthesectionbelow .
MyhearinginstrumentdoesnothaveMultimemory .Seepage13 .
Myhearingsystemhas:
Optimalvolumecontrolindicator Minimumvolumecontrolindicator Maximumvolumecontrolindicator
12
Operation
WhenyoupresstheMultimemorybutton,youmayhearanindicatororatoneseriesindicatingthedevicehaschangedtothenextprogram .Yourhearinginstrumenthasbeensetupwiththefollowingenvironments .
Program Tone Speech Environment
1 1Tone “One” Normal
2 2Tones “Two”
3 3Tones “Three”
4 4Tones “Four”
13
Operation
Directional settings
Directionalmicrophoneshelpimprovespeechunderstandinginnoisysituations .
Yourhearingsystemhasbeensetupwiththefollowingdirectionalsettings:
Program DirectionalSetting
1 Automatic Manual Off
2 Automatic Manual Off
3 Automatic Manual Off
4 Automatic Manual Off
Myhearingsystemusesdirectionalmicrophones .Pleasereadtheinformationbelow .
Myhearingsystemusesomnidirectionalmicrophones .SeeTelephoneUsesectiononpage14 .
14
Operation
Whenthedirectionalmicrophonesareactivatedautomatically(automatic),thehearinginstrumentwillcontinuallymonitortheenvironmentandgraduallyadjusttotheappropriatemodetooptimizespeechintelligibility .
WhenthedirectionalmicrophonesareactivatedbypushingtheMultimemorybutton(manual),thehearinginstrumentoptimizesspeechwhenyouselectthedirectionalmemory .
Askyourhearingcareprofessionalaboutyourparticulardirectionalsettings .
Telephone use Yourhearinginstrumentsareequippedwithtoolstohelpyoueffectivelycommunicateonthetelephone .Yourhearingprofessionalwillcheckthebox/boxesthatrepresentthetelephonesettingsinyourinstruments .
Myhearinginstrumentshavethefollowingtelephonesetting(s):
AutomaticTelephoneResponse .Seepage15 . AutomaticTelecoil .SeePage15 . Telecoil .Seepage16 .ThetelecoilislocatedinProgram_____________________________ .
Abeeporindicatortoneisenabledonmyinstrumentstosignalwhenthedeviceswitchestothetelephonesetting .
15
Operation
automatic Telephone response and automatic Telecoil
Theseoptionsactivatethetelephoneresponseautomaticallywhenusedwithahearingaidcompatibletelephone .Touse,placethetelephonereceiveronyourearasyounormallywouldandthehearinginstrumentwillselectthetelephonesetting .Itmightbenecessarytomovethetelephonereceiverslightlytofindthebestreception .Oncethetelephoneisremovedfromtheear,thehearinginstrumentwillswitchbacktothenormallisteningmode .
note:Ifyouhaveahearingaidcompatiblephone,butyourAutomaticTelephoneResponseorAutomaticTelecoildoesnotswitchtothetelephonesettingautomatically,yourhearingprofessionalcanprovideyouwithasmallmagnettoplaceonyourtelephonereceiver .Thismagnetwillhelpactivateyourautomatictelephoneoption .
16
Operation
Telecoil and Manual switchingHearinginstrumentswithamanualtelecoilallowyoutoswitchthedevicestotelephonemodewhenneeded .
ManuallyswitchedtelecoilsareactivatedbychoosingthetelecoilsettingusingtheMultimemorybutton .
General Telephone useSomehearinginstrumentsworkbestbyholdingthephonecloseto,butnotfullycoveringyourear .Insomeinstances,ifyouencounterwhistling(feedback),tiltthereceiveratanangleuntilthewhistlingstops .Yourhearingprofessionalcanprovideinstructionsandtechniquesforyourspecificneeds .
17
Operation
DISCLAIMER – Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones, indicating that the cell phone and hearing aid may not be compatible. According to the ANSI C63.19 standard (ANSI C63.19-2006 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids), the compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for the cell phone emissions. For example, the sum of a hearing aid rating of 2 (M2/T2) and a telephone rating of 3 (M3/T3) would result in a combined rating of 5. Any combined rating that equals at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate “excellent performance.”
The immunity of this hearing aid is at least M2/T2. The equipment performance measurements, categories and system classifications are based upon the best information available but cannot guarantee that all users will be satisfied.
NOTE: The performance of individual hearing aids may vary with individual cell phones. Therefore, please try this hearing aid with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing aid prior to purchase. For additional guidance, please ask your cell phone provider for the booklet entitled “Hearing Aid Compatibility with Digital Wireless Cell Phones.”
18
Operation
T2 (touch-tone) Function
Youmayuseacellphone,cordlesstelephone,orcordedtelephonetoadjustyourhearingsystem .ThetelephoneMUST“beep”whenthekeysarepressedforthisfunctiontowork .Ifyourtelephonedoesnot“beep”whenthekeysarepressed,consultyourtelephoneoperator’smanualorcontactyourtelephoneserviceprovider .
•Holdthephoneapproximately3inchesfromtheear
•Press**to“wake”T²(atoneseriesindicatesthatitisreadyforacommand)
•Pressthetelephonekeythatcorrespondstothedesiredfunction
•T²will“sleep”after20seconds
use the following keypad buttons to remotely adjust your hearing aid settings.
MyhearinginstrumenthasT2capability .Pleasereadthesectionbelow .
MyhearinginstrumentdoesnothaveT2capability .Seepage20 .
Volume
Memory Memory
Press2timestowake
Mute
Volume
19
Operation
sYMpTOM pOssIBlE CausEs sOluTIOns
Hearingsystemnotrespondingtotelephonecommand
Telephonekeysnotemittingbeeptones
Consulttelephoneoperator’smanualtoenablebeeptones
T²notunlockedpriortocommand
Press**andlistenforuniqueT²indicator
Telephonetoofarfromhearingsystem
Bringtelephoneclosertohearingsystemmicrophone
Incorrectkeycommand
Press**towakethenpress2or8toincreaseordecreasevolumeor4or6tochangeprogramsifdevicehasmultipleprograms
Hearingsystemrespondedbutwon’trespondtolatercommand
T²automatically“sleeps”20secondsafterlastcommand
Press**towakethenpresskeythatcorrespondstodesiredaction
Troubleshooting Guide
20
Operation
self CheckSomehearingsystemscanrunadiagnostictestoftheirownperformance .ThisfeatureiscalledSelfCheck .Yourhearingcareprofessionalwillchecktheboxbelowifthisfeatureisactivated .
To perform the self Check:
1 . Openandclosethebatterydoorthreetimes .
2 . Placethehearingsysteminyourear .
3 . Listenforthestatusindicator .
4 . Scheduleanappointmentwithyourhearingcareprofessional,ifneeded .
MySelfCheckfeatureisactivated .
MySelfCheckindicatorisa:
SpeechIndicator(“Good”/“MakeAppointment”)
ToneIndicator
21
Operation
reminderSomehearingsystemshavebeenprogrammedwithaReminderindicatingthatitistimetoscheduleanappointment .Yourhearingcareprofessionalwillchecktheboxbelowifthisfeatureisactivated .
TheReminderwilloccurautomatically .WhenyouheartheReminderindicator,pleasecontactyourhearingcareprofessional .
MyReminderfeatureisactivated .
MyReminderindicatorisa:
SpeechIndicator(“MakeAppointment”)
ToneIndicator
22
Operation
summary of settings
Environment Directional setting Indicator Tone On Indicator Tone Type
Program1 Normal OffAutomatic
YesNo
Speech1Tone
Program2OffAutomaticManual
YesNo
Speech2TonesToneSeries
Program3OffAutomaticManual
YesNo
Speech3TonesToneSeries
Program4OffAutomaticManual
YesNo
Speech4TonesToneSeries
LowBattery — — YesNo
SpeechToneSeries
PowerOn — — — ToneSeries
VolumeControl — — YesNo
OptimalVCMinimumVCMaximumVC
ToneSeries
Standby — — YesNo ToneSeries
PushandHold — — YesNo
SpeechToneSeries
SelfCheck — — YesNo
SpeechToneSeries
Reminder — — YesNo
SpeechToneSeries
23
Operation
Environment Directional setting Indicator Tone On Indicator Tone Type
Program1 Normal OffAutomatic
YesNo
Speech1Tone
Program2OffAutomaticManual
YesNo
Speech2TonesToneSeries
Program3OffAutomaticManual
YesNo
Speech3TonesToneSeries
Program4OffAutomaticManual
YesNo
Speech4TonesToneSeries
LowBattery — — YesNo
SpeechToneSeries
PowerOn — — — ToneSeries
VolumeControl — — YesNo
OptimalVCMinimumVCMaximumVC
ToneSeries
Standby — — YesNo ToneSeries
PushandHold — — YesNo
SpeechToneSeries
SelfCheck — — YesNo
SpeechToneSeries
Reminder — — YesNo
SpeechToneSeries
24
Hearing system Care
Instrument CareDoyourbesttokeepyourhearinginstrumentcleanatalltimes .Heat,moistureandforeignsubstancescanresultinpoorperformance .
• Cleandailyoverasoftclothtopreventdamagefromafalltoahardsurface
• Useacleaningbrushtocleandebrisfromaroundthemicrophone,receiverandthebatterycompartment
• Neverusewater,solvents,cleaningfluidsoroiltocleanyourinstrument
Yourhearingcareprofessionalcanprovidefurtherinformationonadditionalmaintenanceproceduresforyourhearingsystemifneeded .
Helpful Hints• Whennotwearingyourhearinginstruments,openthe
batterydoortoallowanymoisturetoevaporate
• Whennotinuse,removethebatteriescompletely;placeyourhearingsysteminthestoragecontainerandstore:
–Inadry,safeplace
–Awayfromdirectsunlightorheattoavoidextremetemperatures
–Whereyoucaneasilyfindthem
–Safelyoutofreachofpetsandchildren
• Donottakeapartyourhearinginstrumentsorinsertthecleaningtoolsinsidethem
25
Hearing system Care
service and repair
If,foranyreason,yourhearingsystemdoesnotoperateproperly,doNOTattempttofixityourself .Notonlyareyoulikelytoviolateanyapplicablewarrantiesorinsurance,youcouldeasilycausefurtherdamage .Shouldyourhearingsystemfailorperformpoorly,checktheguidebelowforpossiblesolutions .Ifproblemscontinue,contactyourhearingcareprofessionalforadviceandassistance .
Troubleshooting Guide
sYMpTOM pOssIBlE CausEs sOluTIOns
NotLoudEnough
Lowbattery Replacebattery
Waxordebrisinthemicrophoneorreceiver
Cleanbothmicrophoneandreceiverwithbrush
Changewaxpreventionsystem
Hearingchange Contactyourhearingcareprofessional
InconsistentPerformance
Lowbattery Replacebattery
Unclear,DistortedPerformance
Lowbattery Replacebattery
Defectivehearinginstrument
Contactyourhearingcareprofessional
Dead
Lowbattery Replacebattery
Waxordebrisinthemicrophoneorreceiver
Cleanbothmicrophoneandreceiverwithbrush .Changewaxpreventionsystem .
26
Tips for Better Communication
Yourhearingcareprofessionalwillrecommendanappropriatescheduletohelpyouadapttoyournewhearingsystem .Itwilltakepractice,timeandpatienceforyourbraintoadapttothenewsoundsthatyourhearingsystemprovides .Hearingisonlypartofhowwesharethoughts,ideasandfeelings .Readinglips,facialexpressionsandgesturescanhelpthelearningprocessandaddtowhatamplificationalonemaymiss .
Pleasereviewthefollowingsimplecommunicationtips:
For You•Moveclosertoandlookatthespeaker
• Sitface-to-faceinaquietroom
• Trydifferentlocationstofindthebestplacetolisten
• Minimizedistractions
• Backgroundnoisesmaybefrustratingatfirst;remember,youhavenotheardthemforawhile
27
Tips for Better Communication
• Letothersknowwhatyouneed;keepinmindthatpeoplecannot“see”yourhearingloss
• Developrealisticexpectationsofwhatyourhearinginstrumentscanandcannotdo
• Betterhearingwithhearinginstrumentsisalearnedskillcombiningdesire,practiceandpatience
For Your Family and FriendsYourfamilyandfriendsarealsoaffectedbyyourhearingloss .Requestthatthey:
• Getyourfullattentionbeforebeginningtospeak
• Lookatyouorsitface-to-faceinaquietroom
• Speakclearlyandatanormalrateandlevel;shoutingcanactuallymakeunderstandingmoredifficult
• Rephraseratherthanrepeatthesamewords;differentwordsmaybeeasiertounderstand
• Minimizedistractionswhilespeaking
28
FDa Information
required InformationThefollowingadditionalinformationisprovidedincompliancewithU .S .FoodandDrugAdministration(FDA)regulations:
WARNING�TO�HEARING�INSTRUMENT�DISPENSERS.Ahearinginstrumentdispensershouldadviseaprospectivehearinginstrumentusertoconsultpromptlywithalicensedphysician(preferablyanearspecialist)beforedispensingahearinginstrumentifthehearinginstrumentdispenserdeterminesthroughinquiry,actualobservation,orreviewofanyotheravailableinformationconcerningtheprospectiveuser,thattheprospectiveuserhasanyofthefollowingconditions:
i . Visiblecongenitalortraumaticdeformityoftheear .
ii . Historyofactivedrainagefromtheearwithintheprevious90days .
iii . Historyofsuddenorrapidlyprogressivehearinglosswithintheprevious90days .
iv . Acuteorchronicdizziness .
v . Unilateralhearinglossofsuddenorrecentonsetwithintheprevious90days .
vi . Audiometricair-bonegapequaltoorgreaterthan15decibelsat500Hertz(Hz),1,000Hzand2,000Hz .
vii . Visibleevidenceofsignificantcerumenaccumulationoraforeignbodyintheearcanal .
viii . Painordiscomfortintheear .
Specialcareshouldbeexercisedinselectingandfittingahearinginstrumentwhosemaximumsoundpressurelevelexceeds132decibelsbecausetheremayberiskofimpairingtheremaininghearingofthehearinginstrumentuser .
IMPORTANT�NOTICE�FOR�PROSPECTIVE�HEARING�INSTRUMENT�USERS.Goodhealthpracticerequiresthatapersonwithahearinglosshaveamedicalevaluationbyalicensedphysician(preferablyaphysicianwhospecializesindiseasesoftheear)beforepurchasingahearinginstrument .Licensedphysicianswhospecializeindiseasesoftheearareoftenreferredtoasotolaryngologists,otologists,orotorhynolaryngologists .Thepurposeofthemedicalevaluationistoassurethatallmedicallytreatableconditionsthatmayaffecthearingareidentifiedandtreatedbeforethehearinginstrumentispurchased .
FDa Information
29
Followingthemedicalevaluation,thephysicianwillgiveyouawrittenstatementthatstatesthatyourhearinglosshasbeenmedicallyevaluatedandthatyoumaybeconsideredacandidateforahearinginstrument .Thephysicianwillreferyoutoanaudiologistorhearinginstrumentdispenser,asappropriate,forahearinginstrumentevaluation .
Theaudiologistorhearinginstrumentdispenserwillconductahearinginstrumentevaluationtoassessyourabilitytohearwithandwithoutahearinginstrument .Thehearinginstrumentevaluationwillenabletheaudiologistordispensertoselectandfitahearinginstrumenttoyourindividualneeds .
Ifyouhavereservationsaboutyourabilitytoadapttoamplification,youshouldinquireabouttheavailabilityofatrial-rentalorpurchase-optionprogram .Manyhearinginstrumentdispensersnowofferprogramsthatpermityoutowearahearinginstrumentforaperiodoftimeforanominalfeeafterwhichyoumaydecideifyouwanttopurchasethehearinginstrument .
Federallawrestrictsthesaleofhearinginstrumentstothoseindividualswhohaveobtainedamedicalevaluationfromalicensedphysician .Federallawpermitsafullyinformedadulttosignawaiverstatementdecliningthemedicalevaluationforreligiousorpersonalbeliefsthatprecludeconsultationwithaphysician .Theexerciseofsuchawaiverisnotinyourbesthealthinterestanditsuseisstronglydiscouraged .
Ahearingaidwillnotrestorenormalhearingandwillnotpreventorimproveahearingimpairmentresultingfromorganicconditions .Useofahearingaidisonlypartofhearinghabilitationandmayneedtobesupplementedbyauditorytrainingandinstructioninlipreading .Inmostcasesinfrequentuseofahearingaiddoesnotpermitausertoattainfullbenefitfromit .
CHILDREN�WITH�HEARING�LOSS.Inadditiontoseeingaphysicianforamedicalevaluation,achildwithahearinglossshouldbedirectedtoanaudiologistforevaluationandrehabilitationsincehearinglossmaycauseproblemsinlanguagedevelopmentandtheeducationalandsocialgrowthofachild .Anaudiologistisqualifiedbytrainingandexperiencetoassistintheevaluationandrehabilitationofachildwithahearingloss .
30
lIMITED WarranTY
lImITed WarranTY:ThisLimitedWarrantyprovidedbyStarkeyLaboratories,Inc .(“Starkey”),toyou,theoriginal purchaser of a Starkey hearing instrument, covers your new hearinginstrumentwhensoldbyahearingprofessionalauthorizedbyStarkey .ThedurationofthisLimitedWarrantybeginswhenyoufirsttakedeliveryofyourhearinginstrumentfrom an authorized hearing professional and ends twenty-four (24) months later(“warrantyperiod”) .
lImITaTIOn On duraTIOn Of ImPlIed WarranTIes: IMPLIEDWARRANTIES,IFANY,ARISINGBYWAYOFSTATELAW,INCLUDINGANYIMPLIEDWARRANTYOFMERCHANTABILITYAND/ORANYIMPLIEDWARRANTYOFFITNESSFORAPARTICULARPURPOSE,ARELIMITEDINDURATIONTOTHEWARRANTYPERIOD .ThereisnowarrantyofanynaturemadebyStarkeybeyondthisLimitedWarranty . Nopersonhasauthoritytoenlarge,amend,ormodifythisLimitedWarranty .Starkeyisnotresponsibleforanyundertaking,representation,orwarranty (written,express,or implied)madebyanyhearingprofessionalorotherpersonbeyondthoseexpresslysetforthinthisLimitedWarranty .SomeStatesdonotallowlimitationsonhowlonganimpliedwarrantylasts,sotheabovelimitationmaynotapplytoyou .
WHaT THIs lImITed WarranTY cOVers: ThisLimitedWarrantycoversonlya“defect”intheworkmanshipperformedand/ormaterialsusedtomanufactureyourhearinginstrument .“Defect”meansthefailureof the workmanship performed and/or materials used to conform the hearinginstrumenttoStarkey’sdesignandmanufacturingspecificationsandtolerances .
Your hearing professional may have issued a warranty or service plan that goesbeyondtheprovisionsofthisLimitedWarranty .Pleasecontacthimorherforfurtherinformation .
Starkeywilleitherreplacethehearinginstrumentorrepairanycovereddefectinyourhearing instrument, provided that you deliver your hearing instrument to one ofStarkey’sauthorizedhearingprofessionalsandnotifythehearingprofessionalofthedefect during the warranty period and within thirty (30) days of discovering thedefect . There will be no cost to you for Starkey’s repair or replacement of theinstrumentitself,butthehearingprofessionalmaychargeafeeforservicesheorsheprovides . Performance of warranty repairs on your hearing instrument shall notextendthedurationofthewarrantyperiod .Anyrepairsperformedonyourhearinginstrumentafter thewarrantyperiodhasexpired shallbeconsidered“goodwill”repairs,whichshallnotalterthetermsofthisLimitedWarranty .
HOW TO OBTaIn WarranTY serVIce:Deliveryourhearinginstrument(atyourexpense)totheStarkeyauthorizedhearingprofessional fromwhomyoupurchased it . If thatprofessional isunavailable,visitwww .starkey .comorcallthetoll-freetelephonenumberonthebackoftheOperationsManualtolocateanotherauthorizedStarkeyhearingprofessional .
31
lIMITED WarranTY
WHaT THIs lImITed WarranTY dOes nOT cOVer: Batteries,earmolds,accessories,ordamagetoyourhearinginstrumentcausedbymisuseorneglect,accident,unauthorizedalteration,orfailuretoprovidereasonableandnecessarymaintenanceandcleaning .
dIsclaImer Of cOnseQuenTIal and IncIdenTal damaGes:THEPURCHASERSHALLNOTBEENTITLEDTORECOVERFROMSTARKEYANYCONSEQUENTIALORINCIDENTALDAMAGESRESULTINGFROMANYDEFECTIN THE HEARING INSTRUMENT, INCLUDING BY WAY OF EXAMPLE ONLY,EXPENSES TO DELIVER THE HEARING INSTRUMENT TO AN AUTHORIZEDHEARINGPROFESSIONAL,HOTELROOMS,ORLOSTWAGES .THISEXCLUSIONANDDISCLAIMEROFCONSEQUENTIALANDINCIDENTALDAMAGESSHALLBEDEEMED INDEPENDENT OF, AND SHALL SURVIVE, ANY FAILURE OF THEESSENTIALPURPOSEOFANYREMEDYOFTHISLIMITEDWARRANTY .
SomeStatesdonotallowtheexclusionorlimitationofconsequentialorincidentaldamages,sotheaboveexclusionsmaynotapplytoyou .
YOur leGal remedIes:THISLIMITEDWARRANTYDOESNOT“EXTENDTOFUTUREPERFORMANCE .”ANY ACTION TO ENFORCE THIS LIMITED WARRANTY OR ANY IMPLIEDWARRANTIESMAYANDSHALLNOTBECOMMENCEDMORETHAN90DAYSAFTERTHEEXPIRATIONOFTHEWARRANTYPERIOD .THEPERFORMANCEOFREPAIRS SHALL NOT SUSPEND THIS LIMITATIONS PERIOD FROM EXPIRING .UNDERNOCIRCUMSTANCESSHALLSTARKEYBEOBLIGATEDTOREFUNDALLORANYPARTOFTHEPURCHASEPRICEOFTHEHEARINGINSTRUMENT .SomeStatesdonotallowthereductioninthelimitationperiod,sotheabovereductioninthelimitationperiodmaynotapplytoyou .
Thiswarrantygivesyouspecificlegalrights .YoumayalsohaveotherrightswhichvaryfromStatetoState .
ThiswarrantyisvalidonlyintheUnitedStates .
starkey World Headquarters 6700WashingtonAvenueSouthEdenPrairie,MN55344
Wm .F .AustinHouse,BramhallTechnologyParkPepperRoad,HazelGrove,StockportSK75BXUnitedKingdom
www.starkey.com
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© 2010 Starkey Laboratories, Inc. All Rights Reserved.
84449-000 3/10 BKLT0176-00-EE-ST Rev.A
A global hearing technology company headquartered in Eden Prairie, Minnesota, U.S.A.
Starkey Laboratories, Inc.6700 Washington Avenue SouthEden Prairie, MN 55344-3476800.328.8602
www.starkey.com